it applications analyst

WEC Energy Group

<div><p>WBS, a subsidiary of WEC Energy Group, is seeking an AWS Data Applications Analyst in our Milwaukee, Wisconsin or Pewaukee, Wisconsin location. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time regularly spent in the office.</p><p></p><p><br>
This position is part of a job family (IT Applications Analyst and Senior IT Applications Analyst) where experience will be the determining factor.</p><p></p><p><b><br>
About Us</b></p><p></p><p><br>
WEC Energy Group is one of the nation&rsquo;s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.</p><p></p><p><br>
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don&rsquo;t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.</p><p></p><p><br>
If you&rsquo;re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><ul><li>Develop, build and maintain scalable data pipelines using AWS services</li><li>
Design and optimize data lake and data warehouse architecture</li><li>
Collaborate closely with data analysts, business stakeholders and other team members to model datasets and enable self-service analytics</li><li>
Enforce best practices in cloud security, cost optimization and infrastructure as code for cloud solutions</li><li>
Provide continuous operational support for the analytics ecosystem through proactive monitoring, issue resolution and ongoing enhancements</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, Computer Information Systems, MIS, Data Science, Information Science, Engineering is required. Other bachelor&rsquo;s degrees will be considered based on related IT experience. Successful completion of a certified Application Development Apprenticeship will also be considered in lieu of a bachelor's degree.</li><li>
2 years of IT experience</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2>
</div><div><ul><li>2+ years of AWS development experience</li><li>
AWS technology experience such as EC2, Lambda, EMR and Redshift</li><li>
Apache Spark framework experience and an understanding of distributed systems and storage</li><li>
Strong understanding of RDBMS systems, SQL querying techniques and data modeling principles</li><li>
Azure, Power BI and Fabric experience</li><li>
Production support experience with large enterprise applications</li></ul></div></div></div>
<p><b>
End Date:</b> 04/29/2026</p><p></p><p><b><br>
Pay Range Minimum</b>: $78,702.26</p><p><b>
Pay Range Maximum</b>: $135,761.08</p><p></p><p><br>
This position is eligible for employee referral bonus.</p><p></p><p><br>
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.</p><p></p><p><br>
WEC Energy Group benefits</p><p>
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.<br>
<br>
Learn more at Careers</p><p></p><p><b><br>
WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</b></p><p></p><p><br>
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.</p><p><br>
EEO/AA policies and statements</p></div>

AWS Data Applications Analyst

<div><p>WBS, a subsidiary of WEC Energy Group, is seeking an AWS Data Applications Analyst in our Milwaukee, Wisconsin or Pewaukee, Wisconsin location. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time regularly spent in the office.</p><p></p><p><br>
This position is part of a job family (IT Applications Analyst and Senior IT Applications Analyst) where experience will be the determining factor.</p><p></p><p><b><br>
About Us</b></p><p></p><p><br>
WEC Energy Group is one of the nation&rsquo;s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.</p><p></p><p><br>
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don&rsquo;t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.</p><p></p><p><br>
If you&rsquo;re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><ul><li>
Develop, build and maintain scalable data pipelines using AWS services</li><li>
Design and optimize data lake and data warehouse architecture</li><li>
Collaborate closely with data analysts, business stakeholders and other team members to model datasets and enable self-service analytics</li><li>
Enforce best practices in cloud security, cost optimization and infrastructure as code for cloud solutions</li><li>
Provide continuous operational support for the analytics ecosystem through proactive monitoring, issue resolution and ongoing enhancements</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, Computer Information Systems, MIS, Data Science, Information Science, Engineering is required. Other bachelor&rsquo;s degrees will be considered based on related IT experience. Successful completion of a certified Application Development Apprenticeship will also be considered in lieu of a bachelor's degree.</li><li>
2 years of IT experience</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
2+ years of AWS development experience</li><li>
AWS technology experience such as EC2, Lambda, EMR and Redshift</li><li>
Apache Spark framework experience and an understanding of distributed systems and storage</li><li>
Strong understanding of RDBMS systems, SQL querying techniques and data modeling principles</li><li>
Azure, Power BI and Fabric experience</li><li>
Production support experience with large enterprise applications</li></ul></div></div></div><p><b>
End Date:</b> 04/29/2026</p><p></p><p><b><br>
Pay Range Minimum</b>: $78,702.26</p><p><b>
Pay Range Maximum</b>: $135,761.08</p><p></p><p><br>
This position is eligible for employee referral bonus.</p><p></p><p><br>
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.</p><p></p><p><br>
WEC Energy Group benefits</p><p>
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.<br>
<br>
Learn more at Careers</p><p></p><p><b><br>
WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</b></p><p></p><p><br>
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.</p><p><br>
EEO/AA policies and statements</p></div>

Genesee Education Consultant Services

<div><h2 class="jobSectionHeader"><b>Job Summary:</b></h2><p>
The Applications Analyst I provides problem resolution for a broad range of applications. Analyzes, maintains, and suggests improvements for current end user documentation. Participates in testing, implementation, and training of applications, enhancements, and modifications. Provides application support to those TMS serves including GISD, GenNET member districts, and shared service districts and organizations.</p><h2 class="jobSectionHeader"><b>
Essential Duties (May include, but not limited to):</b></h2><p>
1. Implements plans to achieve IT goals and objectives for district and local school district staff, using various software products.</p><p>
2. Implements appropriate security procedures to secure all data following Cybersecurity recommendations.</p><p>
3. Designs end user documentation.</p><p>
4. Identifies recommendations for software enhancements; performs testing and assists with the implementation of modifications and enhancements.</p><p>
5. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment and/or systems.</p><p>
6. Communicates regularly with district representatives to ensure application support objectives are met.</p><p>
7. Initiates contact with district representative to identify, troubleshoot, and escalate/resolve requests.</p><p>
8. Recommends equipment and software needs to the Information Systems Support Supervisor, as required for information systems operation.</p><p>
9. Provides technical assistance and training to district representatives in the use of information systems.</p><p>
10. Assists district representatives with running/debugging a variety of reports.</p><p>
11. Manages projects within Information Systems as assigned.</p><p>
12. Works closely with Application Analysts II and III on software interface solutions.</p><p>
13. Provides mentorship and guidance to Data Analyst and Associate Data Analyst.</p><p>
14. Consistently models Win-Win leadership.</p><p><b>
Other Duties:</b></p><p>
1. Performs other related duties as assigned.</p><p></p><h2 class="jobSectionHeader"><b><br>
Qualifications:</b></h2><p><b>
Education:</b></p><p>
Bachelor&rsquo;s degree with major in Information Systems preferred. Work experience may be considered in lieu of education.</p><p><b>
Experience:</b></p><p>
Three (3) years of experience in an Information Systems environment with data management and application support experience preferred. Demonstrated successful application training and data manipulation experience preferred. Demonstrated successful project management experience preferred.</p><p>
 <b>Skills/Other:</b></p><p>
Ability to learn and support systems necessary to support educational organizations. Ability to troubleshoot resolve data input, storage and/or retrieval problems. Ability to communicate effectively, both orally and in writing. Ability to analyze, interpret and manipulate data; ability to test and modifications and enhancements and communicate and train end users. Ability to interact staff in a team environment. Ability to provide a range of systems training and/or support activities for users. Knowledge of current technological developments/trends in area of expertise. Ability to communicate effectively, both orally and in writing. Capable of working in a fast-paced, dynamic environment. Must be able to adapt to changing priorities and to assimilate new knowledge quickly and effectively in order to incorporate the products and outgrowths of evolving technologies. Strong teamwork, interpersonal communication and problem solving skills. Demonstrated mental/physical ability and stamina for meeting the essential duties of the position and the ability to travel to and from the intermediate school district and the constituent school districts in the service area. Demonstrate honesty, integrity, and professionalism at all times. Punctuality and good attendance are requirements for the position. Ability to work a flexible workday, and work week, also be part of an on-call rotation. Ability to exercise good judgment and make decisions in accordance with board policies and established administrative guidelines.</p><h2 class="jobSectionHeader"><b>
Special Job Considerations:</b></h2><p>
Certification: Not Required</p><p>
Type of Certification: None</p><p>
Bargaining Unit: None</p><p>
Salary Schedule: Contracted</p><p>
Immediate Supervisor: Information Systems Support Supervisor</p><p>
Supervision: None</p><p>
Date: May 22, 2023</p></div>

Applications Analyst I

Office of the Attorney General

<div><div><b>OAG - Information Technology Services | IT Business Analyst I-II | 26-0375</b> <b>(</b><b>00056839</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> OFFICE OF THE ATTORNEY GENERAL<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Austin<div>
</div><b>
Work Locations</b><b>:</b> ITS - Admin 300 W. 15th St Austin 78701<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Computer and Mathematical<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0221 0222<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 21 23<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 4,523.17 - 6,666.67 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Mar 11, 2026, 2:27:18 PM<div>
</div></div><div><b>
Closing Date</b>: Ongoing<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
GENERAL DESCRIPTION</b><br>
The IT Procurement Specialist serves as a key member of the IT procurement and budgeting team, working closely with experienced IT procurement and budget analysts. The position coordinates and processes technology-related purchases under $50,000, assists with financial documentation and reporting, and helps ensure compliance with State of Texas procurement requirements. The role also manages telecommunications service requests and contributes to software inventory, vendor coordination, and administrative support for broader team operations.</p><p>
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State&rsquo;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.</p><p><b><br>
ESSENTIAL POSITION FUNCTIONS</b><br>
<b>IT Procurement Coordination</b></p><ul><li>
Coordinate and process purchase requisitions for IT software and services under $50,000.</li><li>
Solicit vendor quotes and collaborate with senior IT procurement and budget analysts to review responses for accuracy and compliance.</li><li>
Prepare and submit required State of Texas procurement documentation.</li><li>
Support team procurement strategies and ensure adherence to agency policies and state rules.</li></ul><p><b><br>
Telecommunications Coordination</b></p><ul><li>
Serve as the primary point of contact for cable and internet service providers.</li><li>
Process service requests, outages, cancellations, and renewals in coordination with senior analysts.</li></ul><p><b><br>
Invoice and Financial Management</b></p><ul><li>
Assist with resolving invoice discrepancies for IT purchases and services.</li><li>
Ensure timely and accurate processing of invoices for IT-related purchases and services.</li><li>
Work in partnership with other analysts to support financial reconciliation and documentation.</li></ul><p><b><br>
Software and License Support</b></p><ul><li>
Support software license requests, troubleshooting, and user-access needs.</li><li>
Assist with software inventory documentation and reporting.</li></ul><p><b><br>
Administrative and Ad Hoc Duties</b></p><ul><li>
Provide administrative support to IT procurement and budgeting team operations.</li><li>
Assist senior analysts with special projects to enhance reporting, compliance, and process efficiency.</li><li>
Performs related work as assigned.</li><li>
Maintains relevant knowledge necessary to perform essential job functions.</li><li>
Attends work regularly in compliance with agreed-upon work schedule.</li><li>
Ensures security and confidentiality of sensitive and/or protected information.</li><li>
Complies with all agency policies and procedures, including those pertaining to ethics and integrity.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
MINIMUM QUALIFICATIONS</b><br>
<b>IT Business Analyst I:</b></p><ul><li>
Education: Graduation from high school or equivalent</li><li>
Education: Associate&rsquo;s degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: software management, business administration, information technology, management information systems, project management, or program management</li><li>
Experience with asset and software management.</li><li>
Knowledge of IT software, hardware, licensing, and vendor management practices.</li><li>
Skill in handling multiple tasks, prioritizing, and meeting deadlines</li><li>
Strong organizational, communication, and customer service skills.</li><li>
Skill in effective oral and written communication</li><li>
Skill in exercising sound judgment and effective decision making</li><li>
Ability to collaborate effectively as part of an IT procurement and budgeting team and work closely with senior analysts.</li><li>
Ability to receive and respond positively to constructive feedback</li><li>
Ability to work cooperatively with others in a professional office environment</li><li>
Ability to provide excellent customer service</li><li>
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)</li><li>
Ability to arrange for personal transportation for business-related travel</li><li>
Ability to work more than 40 hours as needed and in compliance with the FLSA</li><li>
Ability to lift and relocate 30 lbs.</li><li>
Ability to travel (including overnight travel) up to 5%</li></ul><p><b><br>
IT Business Analyst II &ndash; All of the above qualifications for an IT Business Analyst I, plus:</b></p><ul><li>
Education: Bachelor&rsquo;s degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: software management, business administration, information technology, management information systems, project management, or program management</li></ul><p><b><br>
PREFERRED QUALIFICATIONS</b></p><ul><li>
Experience with Service Now and CAPPS.</li><li>
Experience with vendor management.</li><li>
Knowledge of State of Texas procurement rules and CAPPS Procurement module.</li></ul><p><b>
TO APPLY</b></p><p>
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf</p><p><b>
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div></div>

OAG - Information Technology Services | IT Business Analyst I-II | 26-0375

Caloptima

<div><div><b>Configuration Management Analyst (ITS Analyst Int)</b><br>
<br>
<b>CalOptima</b></div><br>
<b>
Join Us in this Amazing Opportunity</b><br>
<br>
<b>The Team You'll Join</b><br>
<br>
We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.<br>
<br>
<b>More About the Opportunity</b>
<br>
<br>
We are hoping you will join us as a <b>Configuration Management Analyst (ITS Analyst Int)</b> and help shape the future of healthcare where you'll be an integral part of our <b>Medical Management </b>team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. The Configuration Management Specialist will serve as a critical liaison between business and technical teams within the Clinical Operations Configuration and Application Configuration department, operating within an Agile framework. You'll oversee the clinical application configuration request lifecycle from intake to delivery, ensuring effective prioritization, capturing business requirements and coordination and alignment with organizational goals through iterative and collaborative processes. Additionally, you'll work closely with business stakeholders, Information Technology (IT), shared services and the JIVA vendor in Agile ceremonies to deliver high-quality configuration solutions. Together, we are building a stronger, more equitable health system.
<br>
<br>
<b>Your Contributions To the Team:</b>
<br>
<ul><li>60% - Feature Planning, Prioritization and Requirements Grooming
<ul><li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Backlog Management: Maintains and grooms the configuration request backlog in alignment with Agile principles, ensuring requests are logged, categorized and prioritized based on business needs and strategic objectives for inclusion in sprint planning.</li>
<li>Request Triage and Intake: Acts as the primary point of contact for business stakeholders submitting configuration requests. Triages requests to assess urgency, impact and feasibility, refining them into actionable user stories or tasks for Agile sprints.</li>
<li>Requirements Grooming: Collaborates with business stakeholders in backlog refinement sessions to gather, clarify and document business-level requirements ensuring user stories are well-defined, meet acceptance criteria and align with technical capabilities and organizational goals.</li>
<li>Vendor Collaboration: Participates in Agile ticket review meetings with the JIVA vendor to escalate issues, discuss complex tickets and ensure timely resolution of configuration-related challenges within sprint cycles.</li>
<li>Stakeholder Coordination: Facilitates communication between business units, IT and shared services teams during Agile ceremonies (e.g., sprint planning, daily standups and retrospectives) to establish delivery timelines, resolve dependencies and manage expectations.</li>
<li>Prioritization and Sprint Planning: Works with business stakeholders and the Agile team to prioritize configuration requests while balancing urgency, resource availability and strategic priorities to create sprint goals and optimize delivery schedules.</li>
<li>Task Oversight: Monitors and ensures configuration tasks are completed accurately and on time within sprints, coordinating with the team to address gaps or delays before release.</li>
<li>Daily Standups and Barrier Resolution: Actively participates in daily Agile standups to report progress, address barriers, refine requirements, size tasks and resolve questions, ensuring smooth sprint execution.</li>
<li>Risk and Issue Management: Proactively identifies risks or impediments impacting sprint delivery, escalates as needed during Agile ceremonies and collaborates with the team to implement mitigation strategies.</li>
<li>Documentation and Reporting: Maintains clear documentation of user stories, decisions and processes in Agile tools (e.g., Jira). Provides sprint metrics, backlog health updates and delivery performance reports to stakeholders and leadership during sprint reviews.
</li></ul></li><li>30% - Coordinating and Collaborating With IT
<ul><li>Change Management Support: Coordinates user acceptance testing (UAT) within sprint cycles, support training efforts and ensure smooth adoption of configuration changes by business users.</li>
<li>Process Improvement: Contributes to Agile retrospectives to identify and implement opportunities to enhance request intake, prioritization and delivery processes, driving efficiency and team effectiveness.</li>
<li>Agile Collaboration: Actively engages in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews and retrospectives to foster collaboration and continuous improvement.
</li></ul></li><li>10% - Other
<ul><li>Completes other projects and duties as assigned.</li>
</ul></li></ul><br>
<b>Do You Have What the Role Requires?</b><br>
<ul>
<li>Bachelor's degree in healthcare administration, information technology, business administration or a related field PLUS 5 years of experience in business analysis, project coordination or clinical systems management, with at least 1 year working in an Agile, Kanban or other software delivery processes required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.<br>
</li>
<li>1 year of experience with requirements gathering, documentation and Agile prioritization techniques.</li>
</ul><br>
<b>You'll Stand Out More If You Possess the Following:</b><br>
<ul>
<li>Agile and/or project management certifications (e.g., Certified ScrumMaster, SAFe Agilist).</li>
</ul><br>
<b>What the Regulatory Agencies Need You to Possess?</b><br>
<ul>
<li>n/a</li>
</ul><br>
<b>Your Knowledge &amp; Abilities to Bring to this Role:</b><br>
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
</li><li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul><br>
<b>Your Physical Requirements (With or Without Accommodations):</b><br>
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul><br>
<b>Ways We Are Here For You</b><br>
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul><li>Our current hiring range is: Pay Grade: <b>312 - $84,092 - $134,548 ($40.43 - $64.6865).
</b><ul><li><b><i>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors.</i></b><br>
</li>
</ul></li></ul></li><li>This position is approved for <b>Full Telework </b><i>(**If the position is Telework, it is eligible in California only**)</i>
</li><li>A <b>comprehensive benefits package</b>
</li><li>CalPERS pension program and additional retirement packages.
</li><li>Additional benefits and perks including:
<ul><li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul></li></ul><br>
<b>Our Work Environment:</b><br>
<br>
If located at the 500, 505 Building or a remote work location:<br>
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul><br>
If located at PACE:<br>
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul><br>
If located in the Community:<br>
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
</li><li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul><br>
<b>Why Join Us?</b><br>
<br>
We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare.<br>
<br>
<b>What's Your Next Step?</b><br>
<br>
All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is <b>November 12, 2025 at </b><b>9:00 PM (PST). </b><b>We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.</b>
<br>
<br>
<b>Our Commitment to You</b><br>
<br>
<b>Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview.</b><br>
<br>
If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet.<br>
<br>
We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process.
<br>
<br>
<i>CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.</i><br>
<br>
<i>CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.</i><i>
</i><br>
<br>
<i>If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.</i><br>
<br>
<b>To apply, please visit: </b><b>https://jobs.caloptima.org/jobs/configuration-management-analyst-its-analyst-int-505-city-parkway-west-california-united-states</b><br>
<br>
jeid-1640950a61b74c4da7904f981d0f3897</div>

Configuration Management Analyst (ITS Analyst Int)

Dar Al Shifa Hospital

<div><p><b>Purpose and Scope of the Job</b></p>
<p>Seeking a highly motivated and experienced Cerner Analyst to join our IT Applications team. The ideal candidate will have hands-on experience working across multiple Cerner modules, with a strong understanding of both clinical and operational workflows. This role involves system support, configuration, testing, and optimization of various Cerner solutions in collaboration with clinical and business stakeholders.</p><br>
<p></p><p><b>Main Duties and Responsibilities/Performance Standards</b></p>
<ul><li>Provide application support, configuration, and troubleshooting for Cerner Millennium modules.</li>
<li>Collaborate with clinical and operational departments (physician, emergency, nursing, materials management) to understand workflow needs and implement system solutions accordingly.</li>
<li>Develop and maintain CCL (Cerner Command Language) reports and queries.</li>
<li>Configure and manage EKM rules and clinical decision support logic as per hospital requirements.</li>
<li>Participate in system upgrades, enhancements, and integration projects.</li>
<li>Support testing efforts, including test script creation, execution, and validation of changes in CERT and PROD environments.</li>
<li>Work with HIM, nursing, and physician teams to ensure documentation workflows are efficient and compliant.</li>
<li>Collaborate with vendors and internal teams to resolve issues and implement changes.</li>
<li>Provide end-user training and ongoing support as needed.</li>
<li>Ensures quality and patient safety practices are followed.</li>
<li>Provides or promotes people centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li>
</ul>
<p><b>Qualifications, Competencies and Skills</b></p>
<p><b>Education</b>:
</p><ul><li>Bachelor&rsquo;s degree in Computer Engineering, Computer Science, or a related field.</li>
<li>Cerner Certification(s) or formal training in relevant modules.
</li></ul><p><b>Experience:
</b></p><ul><li>3-5 years of hands-on experience with Cerner Millennium systems.
</li><li>Experience with clinical workflows and healthcare operations.
</li><li>Experience working in a hospital or healthcare IT environment.</li>
<li>Familiarity with integration engines or interface troubleshooting.
</li><li>Proficient in writing and troubleshooting CCL queries and reports.</li>
<li><b>Strong understanding of multiple modules such as</b>:
</li></ul><ul><li>Physician &amp; Nursing Documentation.</li>
<li>Emergency.</li>
<li>Materials Management.</li>
<li>Discern Rules.</li>
</ul>
<p><b>Licensure</b>: NA</p>
<p><b>Language: </b>Well versed in English and Arabic Language will be an added advantage.</p>
<p><b>Computer Proficiency</b></p><br>
<ul>
<div></div><li>Good Computer Skills, Proficient in MS Office and related software applications.</li>
<li>High proficiency with Computer Software, Programs &amp; Hospital Operating Systems.</li>
</ul>
<p><b>Performance Competencies</b></p><br>
<ul>
<div></div><li>Good communication and documentation skills.</li>
<li>Excellent communication and interpersonal skills with strong negotiating skills to resolve any disputes and disciplinary matters.</li>
<li>Ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace.</li>
<li>Must be able to prioritize and work effectively in a constantly changing environment.</li>
<li>Awareness of required organizational practices and accreditation standards.</li>
<li>Plan, organize, and prioritize tasks.</li>
<li>Good communication Skills.</li>
</ul>
<p><b>Principle Working Relationships and Remarks
</b></p><ul><li>All related departments of the hospital.
</li><li>IT Staff</li></ul></div>

Clinical IT Solutions

RWJBarnabas Health

<div><b>Req #: </b>0000246230
<br>
<b>Category: </b>Information Technology and Systems / Clinical Informatics
<br>
<b>Status: </b>Full-Time
<br>
<b>Shift: </b>Day
<br>
<b>Facility: </b>RWJBarnabas Health Corporate Services
<br>
<b>Department: </b>IT&amp;S Service Applications
<br>
<b>Pay Range: </b>$26.25 - $37.07 per hour
<br>
<div><div><b>Location:
</b></div><div>95 Old Short Hills Road, West Orange, NJ 07052</div><br>
</div><br>
<p></p><div><p>Job Title: IT Support Analyst I</p><p>
Location: SBC Corporation</p><p>
Department Name: IT&amp;S Service Applications</p><p>
Req #: 0000246230</p><p>
Status: Hourly</p><p>
Shift: Day</p><p>
Pay Range: $26.25 - $37.07 per hour</p><p><b>
Pay Transparency:
</b></p><p>The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.</p><p>
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.</p><p>
Job Overview:</p><p>
The IT Support Analyst I plays a key role in supporting and maintaining RWJBarnabas Health users, systems, and infrastructure. This position is responsible for coordinating, troubleshooting, and fulfilling incidents and service requests through established service management processes while adhering to all organizational policies and procedures,</p><p>
The analyst must consistently represent the organization in a professional, positive, and enthusiastic manner by delivering exceptional customer service and supporting the company's mission and vision.</p><p></p><p><br>
Qualifications:</p><p>
Bachelor&rsquo;s degree in computer science, Information Systems, Business Administration or related field preferred. Experience in healthcare field is helpful but not required. Industry certifications preferred (Microsoft, CompTIA, HDI).</p><p>
At least 1-2 years of experience supporting large organizations in a customer support role.</p><p>
Must have strong customer service and excellent communication skills.</p><p>
Must have experience using ITSM tools such as ServiceNow, Remedy, Ivanti, etc.</p><p></p><p><br>
Responsibilities</p><ul><li>
Customer Support &amp; Issue Resolution</li><li>
Respond to customer issues and service requests submitted through the service portal and live chat within established timeframes and service-level expectations.</li></ul><br>
<p></p><ul><li>
Provide first&acirc;&euro;&lsquo;level technical support for computer hardware, software, mobile devices, telecom, and basic networking issues.</li><li>
Prioritize and resolve problems by following established priority guidelines, ensuring all assignments are completed accurately, promptly, and within SLA commitments.</li><li>
Technical Troubleshooting &amp; Escalation</li><li>
Perform initial diagnosis, troubleshooting, and resolution of routine technical issues using documented procedures and knowledge articles.</li></ul><br>
<p></p><ul><li>
Collaborate with senior analysts and cross&acirc;&euro;&lsquo;functional teams to escalate and resolve complex or high&acirc;&euro;&lsquo;impact technical problems.</li><li>
Maintain awareness of system changes, new technologies, and best practices to improve troubleshooting effectiveness.</li><li>
Documentation &amp; Ticket Management</li><li>
Document all customer interactions, including symptoms, troubleshooting steps, solutions, and recommendations, in the ITSM ticketing system.</li><li>
Provide timely updates on ticket status to ensure customers and team members remain informed throughout the resolution process.</li></ul><br>
<p></p><ul><li>
Consistently meet key performance metrics such as ticket volume, SLA compliance, and mean time to resolve.</li></ul><br>
<p></p><ul><li>
Compliance, Security, &amp; Quality Standards</li><li>
Ensure all support activities comply with company policies, procedures, and applicable security and privacy regulations.</li></ul><br>
<p></p><ul><li>
Follow established workflows, escalation paths, and quality standards to maintain consistency and reliability in service delivery.</li></ul><br>
<p></p><ul><li>
Protect sensitive information by adhering to data handling, access control, and confidentiality requirements.</li></ul><br>
<p></p><ul><li>
 Collaboration, Professional Growth &amp; Additional Responsibilities</li><li>
Work closely with peers, senior analysts, and other IT teams to support shared goals and improve overall service quality.</li></ul><br>
<p></p><ul><li>
Participate in ongoing training to stay current with system updates, organizational changes, and industry trends.</li></ul><br>
<p></p><ul><li>
Perform additional duties and responsibilities as assigned by management to support departmental operations.</li></ul><p></p><p><br>
Perform other duties as assigned</p><p></p><p><br>
Other Duties:</p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><br>
</p><p>Benefits and Perks:</p><p>
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees&rsquo; physical, emotional, social, and financial health.</p><br>
<p></p><ul><li>
Paid Time Off (PTO)
</li><li>Medical and Prescription Drug Insurance</li><li>
Dental and Vision Insurance</li><li>
Retirement Plans</li><li>
Short &amp; Long Term Disability</li><li>
Life &amp; Accidental Death Insurance</li><li>
Tuition Reimbursement</li><li>
Health Care/Dependent Care Flexible Spending Accounts</li><li>
Wellness Programs</li><li>
Voluntary Benefits (e.g., Pet Insurance)</li><li>
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!</li></ul><p></p><p><br>
Choosing RWJBarnabas Health!</p><p></p><p><br>
RWJBarnabas Health is the premier health care destination providing patient-centered,</p><p>
high-quality academic medicine in a compassionate and equitable manner, while delivering</p><p>
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.</p><p><br>
</p><p>RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey&mdash;whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.</p><p></p><p><br>
Equal Opportunity Employer</p><p></p><p><br>
#LI-KS1</p></div><br>
<p></p>
<br>
<p><i>RWJBarnabas Health is an Equal Opportunity Employer</i></p></div>

IT Support Analyst I

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