it business analyst

Naseh

IT Business AnalystAbout the RoleAs an IT Business Analyst , you will be responsible for analyzing customer behavior, identifying usability issues, and ensuring our platform offers clarity, efficiency, and satisfaction for every user. You will use Google Analytics, customer feedback to improve both our website and mobile application experiences, while also drafting key documentation such as BRDs and SRS to support product development.Key ResponsibilitiesAnalyze customer journeys to identify friction points and propose improvements.Use Google Analytics &amp; behavioral insights to track user flows, drop-offs, and conversion performance.Conduct usability testing and provide actionable recommendations for clarity and customer satisfaction.Draft Business Requirement Documents (BRDs) and Software Requirement Specifications (SRS) and others.Collaborate with product, development, and marketing teams to align design with business goals.Work in test environment to finds bugs and inconsistencies.Ensure smooth handoffs to developers and validate post-launch performance.Qualifications &amp; SkillsProven experience as a Customer Experience Analyst or IT Business AnalystExperience with Google Analytics &amp; Clarity for customer experience analysis.Knowledge of user journey mapping, usability testing, and conversion optimization.Strong documentation skills (BRDs, SRS).Excellent communication skills and ability to collaborate with cross-functional teams.[Preferred] Bachelor&rsquo;s degree in Human-Computer Interaction, IT, or related field.Job Type: ContractContract length: 3 monthsJob Types: Contract, Internship, New grad Contract length: 3 monthsPay: QAR1,200.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

IT Business Analyst

ING Hubs Türkiye

<div>
 
 
 About ING Hubs 🦁
 
 
 
 In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
 
 software development, data management, and retail operations.
 
 
 
 ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 
 
 
 Discover ING Hubs Turkiye
 
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 
 
 About You
 
 
 
 
 As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 
 <ul>
 <li>
 5+ years experiences.
 </li>
 <li>
 SWIFT payments is a must.
 </li>
 <li>
 Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
 </li>
 <li>
 Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
 </li>
 <li>
 Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
 </li>
 <li>
 Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
 </li>
 <li>
 Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
 </li>
 <li>
 Good communication skills in English (C1 level)
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
 </li>
 <li>
 Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
 </li>
 <li>
 Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
 </li>
 <li>
 Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
 </li>
 <li>
 A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

Define Labs

<ul><li>Hands-on experience designing and developing wireframes, RFP, FRD, and BRD documents.</li><li>Demonstrate strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable plans</li><li>Communicate effectively with business stakeholders and subject matter experts in a multifaceted, global environment to understand business requirements.</li><li>Analyze business and functional requirements and resolve problems using technical solutions.</li><li>Ability to conduct comprehensive analysis of existing business processes, systems, and workflows to identify areas for improvement</li><li>Document functional and technical designs of business systems.</li><li>Collaborate with developers and managers to enhance operational efficiency.</li><li>Test systems and processes to generate necessary documentation.</li><li>Exhibit a passion for creating technical solutions and adapting to new technologies.</li></ul>Good to Have:<ul><li>Fresher to 6 months of experience in business analysis.</li><li>Certification in Business Analysis is a plus.</li><li>Good understanding of SDLC process and database concepts</li><li>Ability to work efficiently under tight deadlines and manage multiple projects.</li><li>Possess excellent communication and leadership skills, demonstrating the ability to motivate others.</li><li>Possess good knowledge of Microsoft Word, Excel and PowerPoint.</li></ul>Education: BE/BTech in CS/ITWorking days: 6 DaysJob Types: Full-time, Permanent, FresherPay: &#8377;200,000.00 - &#8377;300,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Mention your highest qualification with specialization/branch.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Total Work: 1 year (Preferred)</li><li>Business Analyst: 1 year (Preferred)</li></ul>Work Location: In person

Orange Business

<div><div><h2 class="jobSectionHeader">Votre r&ocirc;le
</h2>Job purpose
The OB IT department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. 
In this context, the API Acceleration Program is a new project within OB IT, aiming at accelerating the internal transformation within the organization. The main aim of the program is to transform the architecture of the existing applications to be more modular with REST APIs, and to provide Self-Service APIs to the Orange Business customers. Part of this program is creating a transversal team of developers, business analysts and architects, whose main target is to design/develop the Orange Business Logic API layer as well as to act as a transversal enabler to help other development teams peruse their API transformation as early as possible.
Key Tasks and Responsibilities
The IT Business Analyst - Senior will be responsible for working closely with stakeholders, technical teams, and product owners to analyze business needs and translate them into functional and technical requirements.
In an Agile context, the IT Business Analyst - Senior is required to undertake the following responsibilities:<ul><li>
Fully understand and document business requirements, workflows, and processes.</li><li>
Collaborate with development teams to translate functional requirements into technical specifications.</li><li>
Develop and maintain API documentation, ensuring clarity and alignment with business and technical requirements.</li><li>
Perform data mapping activities to ensure seamless integration between different systems.</li><li>
Identify gaps and propose solutions to improve system efficiency and business operations.</li><li>
Facilitate communication between business units and IT teams to ensure alignment.</li><li>
Develop use cases, user stories, and process flows for various applications.</li><li>
Support Agile methodologies in project management and development activities.</li><li>
Work with API documentation and integration tools to support system interoperability.</li><li>
Assist in RFP analysis and vendor evaluations for business and IT solutions.</li><li>
Participate in the testing and validation of API integrations to ensure functional correctness.</li><li>
Ensure compliance with security and data protection regulations in integration processes.</li></ul> 

</div><div></div><div><h2 class="jobSectionHeader">Votre profil
</h2>Functional Skills:<ul><li>
Strong analytical and problem-solving abilities.</li><li>
Ability to work effectively within cross-functional teams.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong business acumen and attention to detail.</li><li>
Time management and ability to handle multiple tasks simultaneously.</li><li>
Ability to manage stakeholders and articulate business requirements effectively.</li></ul>
Technical Skills:<ul><li>
Experience in business process modeling and requirements documentation.</li><li>
Strong knowledge and hands-on experience with API documentation and integration.</li><li>
Experience with API-related workflows, including data mapping, authentication, and security protocols.</li><li>
Proficiency in Agile methodologies, SDLC, and IT service management frameworks (ITIL).</li><li>
Understanding of enterprise architecture principles (TOGAF is a plus).</li><li>
Knowledge of data analysis tools (SQL, Power BI, Tableau).</li><li>
Experience with software development processes and API integrations.</li><li>
Familiarity with version control tools (GitLab/GitHub).</li><li>
Understanding of cloud technologies and business system integrations.</li><li>
Proficiency in API documentation and data mapping tools (Swagger, Postman).</li><li>
Experience using Agile project management tools such as JIRA</li><li>
Knowledge of RFP analysis and vendor evaluation processes.</li></ul>
Educational background:<ul><li>
B.Sc. in Business Information Systems, Computer Science, or equivalent.</li><li>
Fluent in English, French is a plus.</li></ul>
Professional Experience:<ul><li>
10+ years of experience in the IT industry.</li><li>
3-5 years of experience in business analysis or IT con</li></ul> 

</div><div></div><div><h2 class="jobSectionHeader">Le plus de l'offre
</h2><ul><li>Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world</li><li>
Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)</li><li>
Professional development: training programs and upskilling/re-skilling opportunities</li><li>
Career growth: Internal growth and mobility opportunities within Orange</li><li>
Caring and daring culture: health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events</li><li>
Reward programs: Employee Referral Program, Change Maker Awards</li></ul> 

</div><div></div><div><h2 class="jobSectionHeader">Entit&eacute;
</h2>Digital Technology 
<div><div>Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business</div></div>
</div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

IT Business Analyst - Senior

Advansys

<ul>
<li>Serve as a liaison among stakeholders to facilitate requirements gathering and analysis, along with the user acceptance process for systems.</li>
<li>Create clear and precise business requirement documents, functional specifications, UAT Plans, Test Scripts, and estimates.</li>
<li>Guide system design, development, and documentation, ensuring alignment with business needs.</li>
<li>Employ prototyping tools and methods to aid in the development of user interfaces and applications.</li>
<li>Foster proactive communication between business and development teams to resolve conflicts and advance project objectives.</li>
<li>The ideal candidate will possess strong collaboration, teaming, and consensus-building skills, and be adept at working across various disciplines and organizations.</li>
</ul>
Requirements: 
<ul>
<li>A minimum of a Bachelor's degree in a relevant field is required.</li>
<li>Minimum of 5 years of experience as a IT Business Analyst ( Banking Sector )</li>
<li>Proficiency in eliciting, analyzing, and documenting business requirements using various techniques such as interviews, workshops, and brainstorming sessions.</li>
<li>Experience in conducting feasibility studies, business process modeling, and gap analysis to identify opportunities for process improvement and automation.</li>
<li>Ability to prioritize and manage stakeholder requirements, ensuring alignment with business goals and project objectives.</li>
<li>Experience in defining user stories, use cases, and acceptance criteria to guide software development activities.</li>
<li>Deep understanding of the software domain, including industry trends, best practices, and regulatory requirements.</li>
<li>Familiarity with software development methodologies such as Agile, Scrum, and Waterfall.</li>
</ul>

Senior IT Business Analyst ( Banking )

Unum

<div>Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company &mdash; not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we&rsquo;re excited about what&rsquo;s next. Join us.
<h2 class="jobSectionHeader">General Summary:
</h2>Business Analyst II - IT are responsible for working with the agile team and the Product Owner to define and document acceptance criteria with little to no oversight and exhibit a mastery of their functional area subject matter expertise and analytical skillset. They ensure the solutions delivered are of high quality by collaborating with their agile team members and by leveraging/using appropriate elicitation/documentation practices for the team. They are active team members who are able to accurately estimate work required to deliver software features. They use innovative and critical thinking skills applied to business process and needs to ensure digital solutions meet business value. 
 
Job Specifications
<ul><li>Bachelor&rsquo;s Degree preferred, or equivalent experience
</li><li>Has 4+ years&rsquo; experience working as part of an agile team
</li><li>Passionate about the business direction, priorities, results, and customer experience.
</li><li>Clearly demonstrates analytical and critical thinking abilities
</li><li>Takes a logical, analytical approach to problem solving and pays close attention to detail
</li><li>Experience with Agile Development Methodologies
</li><li>Self-motivated and results oriented
</li><li>Demonstrates good oral and written communication skills.
</li><li>Strong written communication skills to document and communication requirements
</li><li>Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
</li><li>Able to solve complex business problems and drive customer experience and operational efficiency objectives
</li><li>Takes an innovative approach to problem solving
</li><li>IIBA certifications are a plus
</li></ul><h3 class="jobSectionHeader">Duties and Responsibilities
</h3><ul><li>Maintain a holistic understanding of the IT Delivery roadmap and ensure alignment with backlog tools, enabling automated roadmaps, metrics, and status reporting.
</li><li>Ensure product or adoption KPIs are measurable and integrated into development activities from the outset.
</li><li>Use client personas to refine work items and ensure shared understanding of client needs across the Agile Team.
</li><li>Preserve the integrity and intent of work items during breakdown and refinement, identifying potential gaps or descoping risks.
</li><li>Ensure backlog items are complete, meet the definition of ready/done, and include current, accurate, and actionable information for effective prioritization and reporting.
</li><li>Capture both functional and non-functional requirements with appropriate documentation in the product backlog.
</li><li>Identify and analyze data sources relevant to impacted processes; represent requirements using tools like process maps or spreadsheets, ensuring traceability.
</li><li>Promote and model best practices in Agile methodology, customer journey mapping, and product execution frameworks.
</li><li>Continuously improve tools and techniques within the Business Analysis (BA) discipline.
</li><li>Mentor peers on business analysis practices and keep the team informed of industry and technology trends relevant to our work.
</li><li>Support change control and documentation during production deployment and transition to support teams.
</li><li>Elicit requirements using techniques like personas, story maps, and user stories; collaborate with Product Owners to define and elaborate backlog items, including clear acceptance criteria.
</li><li>Lead story decomposition and process mapping to support agile planning and just-in-time delivery.
</li><li>Work with Product Owners and the Agile team to manage and groom the backlog, define sprint deliverables, and ensure alignment post sprint planning.
</li><li>Review acceptance criteria with engineers and testers to confirm testability and support automation.
</li><li>Coordinate and sometimes execute acceptance testing with business partners and the Agile team.
</li><li>Collaborate with UX teams to incorporate user needs into backlog items and ensure excellent user experience design.
</li><li>Evaluate and configure third-party or cloud-based solutions, including page layouts, workflows, reporting, and dashboards.
</li><li>Support internal testing by documenting results, tracking defects, and troubleshooting issues as needed.
</li><li>Actively engage in solution design discussions, bringing technical acumen to the table and ensuring features meet or exceed expectations.
</li><li>Keep the team informed of project progress by updating ALM tools and participating in daily stand-ups to communicate completed work, upcoming tasks, and any impediments.
</li></ul>#LI-TO1
~IN1
#LI-MULTI
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best &ndash; both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$80,630.00-$165,500.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short &amp; long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum</div>

IT Business Analyst II

State of South Carolina

<div><div><div><h2 class="jobSectionHeader">Job Responsibilities</h2></div> 
<div> 
The South Carolina Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million active and retired public employees of the State of South Carolina and their dependents. 
 
Under general supervision of the Operational Research and Development Manager, this position will serve as a business resource for internal stakeholders in the evaluation and development of effective, efficient business models and associated technical systems and solutions through core business analyst skills and specialized domain knowledge. This position is responsible for analysis and design to meet business user needs and works independently as well as on teams, establishing and maintaining positive, productive working relationships. 
 
Job duties include: 
Interprets and translates business needs through research, analysis, and development of functional business requirements and technical specifications aligned with strategic initiatives of the organization and documents in a format that can be shared with stakeholders and configuration team. Serves as liaison for business units, technology teams and support teams to ensure delivery of required specifications. 
<ul><li>
</li>
Works with senior business analysts to identify, evaluate, document and verify business process needs. Assesses current state business processes and analyzes critical details to support gap analysis. Documents tasks and workflows. 
<li>
</li>
Leads continuous innovation efforts for effective, efficient business processes through clear scope definition. Reviews with key business and technology stakeholders for buy-in and sign-off. Assists in development of performance metrics. 
<li>
</li>
Coordinates business unit testing for changes in operational support systems. Develops and executes test plans using test scripts and test case scenarios and ensures they represent a clear understanding of the functional requirements, maps to the business need, meets essential quality standards and are approved by all relevant stakeholders. Drives, designs and reviews test cases, processes change requests and facilitates user acceptance. 
<li>
</li>
Prepares business users for change by creating business process documentation and coordinates training to ensure understanding of processes and procedural changes. Provides consistent, frequent communication and support to business users. 
<li>
</li><li>
Validates and verifies through testing that requirements are configured and operating as expected.</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum and Additional Requirements</h2></div>
<div><div>A bachelor&rsquo;s degree in business administration, management science, computer science or related field and at least three years&rsquo; experience in business process analysis and improvement and exposure to project management principles and methodologies. 
 
<ul><li>Ability to manage multiple tasks and priorities to meet schedules and deadlines.</li><li>Ability to conduct gap analysis and understand complex automated systems.</li><li>Ability to analyze and reduce to logical order moderately complex business processes.</li><li>Ability to assist with identifying and resolving problems through root cause analysis.</li><li>Ability to communicate in a clear and concise manner both orally and written.</li><li>Reliable, self-starter with a strong work ethic.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Additional Comments</h2></div>
<div>In addition to 13 paid holidays, this position is eligible for comprehensive insurance programs, retirement plans, and a generous paid leave program.</div></div></div>

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