it business analyst

Terrace Restaurant (Thumbay Group) – Ajman

<p><b>Walk-In Interview</b></p><p><b>Date- 22 Aug 2026 (Saturday)</b></p><p><b>Time- 10.00 AM to 12.00 PM</b></p><p><b>Location- Thumbay University Hospital (HR Department)</b></p><p><b>Al Jurf</b></p><p><b>Ajman (Behind Sheik Khalifa Hospital)</b></p><p><b>IT Project Co-ordinator / Business Analyst- (should have minimum 2+ years experience in healthcare industry)</b></p><p>1. Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.</p><p>2. Collaborates with project sponsors to determine project scope and vision.</p><p>3. Clearly identifies project stakeholders and establishes customer classes, as well as their characteristics.</p><p>4. Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.</p><p>5. Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.</p><p>6. Works with stakeholders and project team to prioritize collected requirements.</p><p>7. Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes.</p><p>8. Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.</p><p>9. Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.</p><p>10. Participates in the selection of any requirements documentation software solutions that the organization may opt to use.</p><p>11. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.</p><p>12. Develops and utilizes standard templates to accurately and concisely write requirements specifications.</p><p>13. Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</p><p>14. Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.</p><p>15. Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.</p><p>16. Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.</p><p>17. Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.</p><p>18. Communicates changes, enhancements, and modifications of business requirements &mdash; verbally or through written documentation &mdash; to project managers, sponsors, and other stakeholders so that issues and solutions are understood.</p><p>19. Provides guidance and/or instruction to junior staff members.</p><p>20. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.</p><p>21. Leading ongoing reviews of business processes and developing optimization strategies.</p><p>22. Staying up-to-date on the latest process and IT advancements to automate and modernize systems.</p><p>23. Conducting meetings and presentations to share ideas and findings.</p><p>24. Performing requirements analysis.</p><p>25. Documenting and communicating the results of your efforts.</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

IT Business Analyst(Healthcare)

DICETEK LLC

<p></p><div><p><b>QUALIFICATIONS &amp; EXPERIENCE:</b></p><ul><li>10-12 years of experience as a BA in the relevant specialization</li><li>Comprehensive knowledge of Software Engineering Methodologies like SDLC e.g. Waterfall, Iterative (Agile/Scrum)</li><li>High Level of proficiency in Technology like Data base structure, OOP</li><li>Proven ability in Reporting Tools, BPM tools, Testing tools, Requirement management tools, Prototyping tools</li><li>Proven development of innovative and impactful systems solutions</li><li>Evidence based experience in meaningful business impact through analytical prowess</li><li>Can act as Senior Product Owner in Agile practices</li><li>Track record of driving uplift in an organization's BA practice, highly visible in the internal BA community</li><li>Able to attract external talent</li></ul><p>
</p><p><b>JOB PURPOSE:</b></p><p>
To conduct business analysis and assist in implementing technology solutions in efficient way by determining the requirements and communicating them clearly to stakeholders</p><p>
Be a Technology advisor and subject matter expert on Corporate Banking /Retail Banking/ Enterprise support functions business especially on (Cash Management, Liquidity, Channel Banking, Trade Finance, Cards, Assets &amp; Liabilities, HR functions, Finance etc., as applicable)</p><p>
Establish trusted partnerships with business product heads, Operations and processing teams, Vendors, Technology and other internal teams.</p><p></p><p><b><br>
KEY ACCOUNTABILITIES:</b></p><p><b>
Generic Accountability</b></p><p>
&sect; Liases with PO / BO only on converting business demand into technology req</p><p>
&sect; May manage a team of BA&rsquo;s</p><p>
&sect; Perform business analysis, enhancements and changes</p><p>
&sect; Assist in developing business and operational processes and to participate in the developing system training artefacts</p><p>
&sect; Defines service value chains and detailed processes</p><p>
&sect; Articulates functional / non-functional requirements</p><p>
</p><p><b>JOB CONTEXT</b></p><p>
&sect; Convert specified and unspecified business needs to technology specifications</p><p>
&sect; Articulate current and future capabilities clearly and confidently to business and technology stakeholders.</p><p>
&sect; Understanding of business architecture, technical architecture, system features and limitations and ability to apply this knowledge in projects and smaller initiatives.</p><p>
&sect; Conceptualize &amp; review solutions for the requirements raised by business teams and coordinate required stakeholders for delivery</p><p>
&sect; Participate in all project related activities with regards to requirements gathering, planning, implementation, as well as system &amp; user acceptance testing.</p><p>
&sect; Support the Program/project managers in driving the project delivery and meeting business objectives.</p><p>
&sect; Relentlessly be the voice of business and customer while driving technology led business solutions.</p><p>
&sect; Conduct end user training and ensuring the required knowledge transfer to key team members is set in place.</p><p><b><br>
</b></p><p></p><br>
<p><b>Skills:</b> SDLC , OOP , Agile/Scrum</p></div>

Senior Manager – Business Analysis & Technology Solutions

<div><h3 class="jobSectionHeader"><b>Cybersecurity Graduate &ndash; UAE National</b></h3><p><b>
Location:</b> Sharjah</p><p>
<b>Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 3:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><h3 class="jobSectionHeader"><b>
Candidate Requirements</b></h3><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li>
Fresh graduate with a <b>Bachelor&rsquo;s degree in Cybersecurity</b> or a related field</li><li>
Minimum <b>GPA of 3.0</b></li><li>
Strong interest in cybersecurity and information security</li><li>
Good analytical, problem-solving, and communication skills</li><li>
Willingness to learn and develop within a professional cybersecurity environment</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Finance &amp; Accounts Graduate &ndash; UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time, Permanent</p><p><b>
Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 2:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li><b>
UAE Passport (issued from Dubai)</b></li><li>
Fresh graduate with a Bachelor&rsquo;s degree in <b>Finance, Accounting, or a related field</b></li><li>
Strong numerical, analytical, and problem-solving skills</li><li>
Good knowledge of MS Office, particularly <b>Excel</b></li><li>
Good communication and interpersonal skills</li><li>
Willingness to learn and build a career in Finance &amp; Accounts</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Human Resources Graduate &ndash; UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time, Permanent</p><p><b>
Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 2:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li><b>
UAE Passport (issued from Dubai)</b></li><li>
Fresh graduate with a Bachelor&rsquo;s degree in <b>Human Resources, Business Administration, or a related field</b></li><li>
Strong communication and interpersonal skills</li><li>
Good knowledge of MS Office, particularly <b>Word and Excel</b></li><li>
Strong organizational and administrative skills</li><li>
Positive attitude with a willingness to learn and develop a career in HR</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Data Analyst / Business Analyst &ndash; Fresh Graduate | UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time, Permanent</p><p><b>
Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 2:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li>
Fresh graduate with a Bachelor&rsquo;s degree in <b>Computer Science, Computer Engineering, Artificial Intelligence, Data Analytics, Business Analytics</b>, or a related field</li><li>
Strong analytical and problem-solving skills</li><li>
Basic knowledge of <b>data analysis, reporting, SQL, Excel, or Power BI</b> is an advantage</li><li>
Good communication and interpersonal skills</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Software Developer &ndash; Fresh Graduate | UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time, Permanent</p><p><b>
Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 2:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li>
Fresh graduate with a Bachelor&rsquo;s degree in <b>Computer Science, IT, Computer Engineering, Cybersecurity</b>, or a related field</li><li>
Basic knowledge of <b>programming languages, software development, databases, and SDLC</b></li><li>
Strong analytical and problem-solving skills</li><li>
Good communication skills and willingness to learn</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Oracle Developer &ndash; Fresh Graduate | UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time, Permanent</p><p><b>
Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 2:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li>
Fresh graduate with a Bachelor&rsquo;s degree in <b>Computer Science, IT, Computer Engineering, Cybersecurity</b>, or a related field</li><li>
Basic knowledge of <b>Oracle Database, SQL, PL/SQL</b>, and database concepts</li><li>
Strong analytical and problem-solving abilities</li><li>
Good communication skills and willingness to develop technical expertise</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
SOC Analyst &ndash; Fresh Graduate | UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time, Permanent</p><p><b>
Working Hours:</b></p><ul><li>
Monday &ndash; Thursday: 7:30 AM &ndash; 2:30 PM</li><li>
Friday: 7:30 AM &ndash; 12:00 PM</li></ul><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li>
Fresh graduate with a Bachelor&rsquo;s degree in <b>Cybersecurity, IT, Computer Science, Computer Engineering</b>, or a related field</li><li>
Basic understanding of <b>cybersecurity, security monitoring, SIEM, incident management, and network security</b></li><li>
Strong analytical and problem-solving skills</li><li>
Good communication skills and willingness to learn and work in a security operations environment</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Inspector &ndash; Public Health | UAE National</b></h3><p><b>
Location:</b> Dubai</p><p>
<b>Job Type:</b> Full-Time</p><p>
<b>Working Hours:</b> 8 hours per day &ndash; <b>Shift-based schedule</b></p><p><b>
Candidate Requirements:</b></p><ul><li>
UAE National with a valid <b>Family Book</b></li><li><b>
Male candidates</b> who have completed military service</li><li><b>
Bachelor&rsquo;s Degree:</b> Minimum 2 years of relevant inspection experience</li><li><b>
High School:</b> Minimum 2 years of relevant inspection experience</li><li>
Strong observation, reporting, and communication skills</li><li>
Ability to conduct field inspections and prepare accurate inspection reports</li><li>
Willingness to work according to a <b>shifting schedule</b></li></ul><p></p><p><b><br>
Skills:</b> Cybersecurity , Vulnerability Assessment , Incident Response</p></div>

UAE National Jobs

JJ EC, Inc.

<p><strong>Data Analyst (Part-Time)</strong><br /><br /><strong>Company:</strong> <strong>JJ EC, Inc.</strong><br /><strong>Location:</strong> <strong>El Monte, California, United States</strong><br /><strong>Employment Type:</strong> <strong>Part-Time</strong><br /><strong>Salary:</strong> <strong>$35 - $50 USD per hour</strong><br /><br /><strong>Job Overview</strong><br />JJ EC, Inc. is seeking a meticulous and insightful Data Analyst to join our team on a part-time basis. The successful candidate will be responsible for interpreting complex data, identifying key trends, and generating reports that provide actionable insights to support our strategic business objectives. This role is fundamental to our organisation's success, helping us to make informed, data-driven decisions by transforming raw data into valuable business intelligence. You will collaborate with various departments to understand their analytical needs and deliver clear, comprehensive findings.<br /><br /><strong>Responsibilities</strong><br />• Acquire and maintain data from primary and secondary sources, ensuring the integrity of our databases and data systems.<br />• Interpret data and analyse results using advanced statistical techniques to provide ongoing business reports.<br />• Identify, analyse, and interpret trends or patterns within complex data sets to support decision-making processes.<br />• Filter and clean data by reviewing reports and performance indicators to locate and resolve discrepancies.<br />• Work closely with management and department heads to understand and prioritise business and information needs.<br />• Develop and implement data collection systems and other strategies that optimise statistical efficiency and data quality.<br />• Prepare and present clear, concise reports and visualisations for management, highlighting trends, patterns, and predictions.<br /><br /><strong>Qualifications</strong><br />• Proven professional experience as a Data Analyst or Business Data Analyst.<br />• Strong technical knowledge of data models, database design development, data mining, and segmentation techniques.<br />• High proficiency in SQL and experience with reporting packages (e.g., Business Objects) and databases.<br />• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with exceptional attention to detail and accuracy.<br />• Adept at creating queries, writing reports, and presenting complex findings in an accessible manner.<br />• A Bachelor’s degree in Computer Science, Statistics, Mathematics, Economics, or a related field is highly preferred.<br />• Experience with data visualisation tools (e.g., Tableau, Power BI) and statistical software (e.g., Python, R) would be a significant advantage.</p>

Data Analytics

Daikin Industries Ltd.

<p></p><div><div><div><div><div><div><div><b>Entity: </b>Daikin Middle East
</div></div></div></div><div><div><div><div><b>Job Category: </b>Customer Care and Technical Service
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, Dubai, AE
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>3133
</div></div></div></div><div><div><div><div><div>As Daikin Middle East &amp; Africa (DAME (G)) we offer you the chance to broaden your experience internally or internationally. All our vacancies are open for internal candidates. We believe a job rotation is an excellent way to further develop your skills &amp; knowledge. After applying you will be contacted by our HR and recruitment team.</div>
<div><b>
About the Role</b></div>
<div>
The Senior System Analyst is responsible for optimizing Daikin&rsquo;s regional service systems, applications and data processes to improve operational efficiency and business performance.</div>
<div>
The role leads system enhancements, integrations, testing, implementation and user adoption across platforms including Daikin Service Manager 3, SAP, Salesforce, Spare Parts Bank, Customer Engagement Center and Learning Management System. Acting as the link between business stakeholders, MEA affiliates, IT and Headquarters, the role translates business requirements into effective system solutions and standardized processes. The role is leading the sett-up of new affiliate&rsquo;s systems and training service key-users to ensure operational and business success.</div>
<div>
How You Will Contribute</div>
<ul>
<li><div>Analyse business requirements and operational processes and translate them into effective system solutions.</div>
</li>
<li><div>Lead system enhancement, integration and implementation projects, including requirements, testing, change management and deployment.</div>
</li>
<li><div>Manage system changes and resolve or escalate technical issues in collaboration with IT and Headquarters.</div>
</li>
<li><div>Standardize system processes and governance across affiliates and monitor system utilization, data quality and compliance.</div>
</li>
<li><div>Develop reports, dashboards and data integrations to improve operational visibility and support data-driven decisions.</div>
</li>
<li><div>Analyse data across CRM, ERP, service and other platforms to identify trends, inefficiencies and improvement opportunities.</div>
</li>
<li><div>Lead system setup and implementation for new affiliates and ensure effective user adoption.</div>
</li>
<li><div>Support, train and mentor affiliate key users and develop relevant process documentation, user guides and training materials.</div>
</li>
<li><div>Identify opportunities for automation, integration and digitalization and evaluate emerging technologies for business application.</div>
</li>
<li><div>Act as the regional liaison between affiliates, business functions, IT and HQ on system requirements, improvements and performance.</div>
</li>
</ul><div>What You Need to Succeed</div>
<ul>
<li><div>Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Information Systems or a related field.</div>
</li>
<li><div>Minimum 5 years of experience in systems analysis, business systems, IT or a similar technical role.</div>
</li>
<li><div>Experience with enterprise systems such as Salesforce, SAP, CRM, ERP and service management platforms.</div>
</li>
<li><div>Knowledge of Power BI, data integration, cloud-based systems and emerging technologies, including AI.</div>
</li>
<li><div>Strong analytical, problem-solving and project management skills.</div>
</li>
<li><div>Ability to translate business requirements into practical technical solutions.</div>
</li>
<li><div>Strong communication, presentation and stakeholder management skills.</div>
</li>
<li><div>Excellent written and spoken English.</div>
</li>
<li><div>Experience working across functions, cultures and regional organizations is preferred.</div></li></ul><div></div><div><br>
</div><div><b>Good climate starts with people</b><br>
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.</div></div></div></div></div></div></div></div><p></p>

Sr. System Analyst - Service Systems

Keolis

<div><div>The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis-MHI. Reporting to the Performance Manager within the Business Strategy &amp; Performance Department, this role plays a key part in tracking, validating, and interpreting operational, engineering, QHSE, and support function KPIs. The Performance Analyst ensures that performance data is timely, credible, and aligned with internal and external requirements, including client reporting, Keolis Group reporting and contractual obligations.</div><br>
<p></p>
<p><b>
KEY RESPONSIBILITIES</b></p><br>
<p></p>
<div><b>
Strategic</b></div>
<div>
<ul><li>Contribute to the implementation of company-wide performance frameworks and KPI methodologies.</li></ul>
<ul><li>Support performance insight reporting to inform continuous improvement and strategic decision-making.</li></ul>
<ul><li>Monitor key performance trends and emerging data risks to support strategic and effective decision-making.</li></ul>
<ul><li>Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.</li></ul></div><br>
<p></p>
<div><b>
Financial</b></div>
<div>
<ul><li>Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&amp;M Agreement.</li></ul>
<ul><li>Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.</li></ul></div><br>
<div></div>
<div><b>
Stakeholder / Customer</b></div>
<div>
<ul><li>Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.</li></ul>
<ul><li>Respond to internal and client performance queries in coordination with the Performance Manager.</li></ul>
<ul><li>Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.</li></ul></div><br>
<p></p>
<div><b>
Operational</b></div>
<div>
<ul><li>Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.</li></ul>
<ul><li>Support the management of asset performance metrics in collaboration with Engineering &amp; Maintenance, including asset availability, reliability, maintenance backlog, and system failures.</li></ul>
<ul><li>Support the management of performance data for Support Functions.</li></ul>
<ul><li>Collaborate with the BI Analyst to ensure accurate mapping of KPIs into Power BI dashboards.</li></ul>
<ul><li>Contribute to the continuous enhancement of digital reporting tools.</li></ul></div><br>
<div></div>
<div><b>
Capability / People</b></div>
<div>
<ul><li>Promote performance culture and awareness across functions.</li></ul>
<ul><li>Support knowledge-sharing within the Performance team.</li></ul></div><br>
<p></p>
<div><b>
 Dimensions</b></div>
<div>
<ul><li>Provides data and analysis contributing to over 50 contractual KPIs across multiple departments.</li></ul>
<ul><li>Interfaces with up to 10 departments monthly for data consolidation and validation.</li></ul>
<ul><li>Supports monthly attribution processes with the RTA.</li></ul></div><br>
<p></p>
<p><b>
EDUCATIONAL QUALIFCATIONS</b></p>
<div>
<div><div><div><div><b>Min.</b></div></div><div><br>
<div><b>
Required</b></div></div><div><br>
<div><b>
Desirable</b></div></div></div><div><br>
<div>
<div><b>Education</b></div></div><br>
<div>
<div><ul><li>Bachelor&rsquo;s degree in Engineering, Data Analytics, or related field</li></ul>
</div>
</div><div><div><ul><li>Bachelor&rsquo;s degree or formal training in performance management, data analytics, or transportation management.</li></ul></div></div><br>
</div><br>
<div><div><div><b>Experience</b></div></div><br>
<div>
<div><ul><li>Minimum 1&ndash;2 years of experience in performance reporting, business analysis, or operational reporting.</li></ul>
<ul><li>Performance Management and Analysis:
<ul><li>Proven experience delivering high-quality performance reports and coordinating KPI submissions.</li>
<li>Experience working with KPIs and performance metrics.</li>
<li>Familiarity with reporting platforms (Excel, PowerPoint, Power BI).</li>
</ul></li></ul><ul><li>Cross-Functional Coordination:
<ul><li>Demonstrated ability to work across departments to align reporting processes and methodologies.</li>
</ul></li></ul><ul><li>Working collaboratively and cross-functionally with various business units:
<ul><li>Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams to align performance with corporate strategy.</li>
</ul></li></ul><ul><li>International experience</li></ul>
</div>
</div><div><div><ul><li>Public transportation sector experience preferred.</li></ul></div><div><br>
</div></div></div><br>
<div><div><div><b>Skills / Training</b></div></div><br>
<div>
<div><ul><li>Fluent in English.</li></ul>
<ul><li>Proficient in Microsoft Office Suite.</li></ul>
<ul><li>Familiarity with Power BI and/or data reporting systems is preferred.</li></ul></div></div></div></div></div></div><p></p>

Performance Analyst

thecpsstore

<p><strong>Remote Data &amp; Customer Service Analyst</strong><br /><br /><strong>Company:</strong> The CPS Store<br /><strong>Location:</strong> <strong>Remote</strong><br /><strong>Employment Type:</strong> <strong>Full-Time</strong><br /><strong>Salary:</strong> <strong>$58,000 - $125,000 USD per annum</strong><br /><br /><strong>Job Overview:</strong><br />The CPS Store is a forward-thinking and dynamic organisation seeking a meticulous and versatile individual to join our team as a Remote Data &amp; Customer Service Analyst. This is a unique, fully remote role that combines the critical functions of data entry, customer service, and data analysis. The ideal candidate will be a self-motivated professional with a keen eye for detail, a passion for helping customers, and an analytical mindset. You will play a vital part in ensuring the accuracy of our data, delivering exceptional customer support, and providing valuable insights that drive our business forward.<br /><br /><strong>Key Responsibilities:</strong><br />* Accurately and efficiently input, update, and maintain data within our company databases and systems.<br />* Perform regular data quality checks to ensure accuracy, completeness, and integrity.<br />* Serve as a primary point of contact for customer enquiries, providing timely and professional support via email and other digital channels.<br />* Resolve customer issues with empathy and efficiency, striving to deliver outstanding service and satisfaction.<br />* Collect and analyse data sets to identify trends, patterns, and actionable insights.<br />* Prepare clear and concise reports and dashboards to communicate findings to key stakeholders.<br />* Uphold data confidentiality and adhere to data protection policies at all times.<br /><br /><strong>Qualifications:</strong><br />* Proven experience in a data entry, customer service, or data analyst role.<br />* Exceptional attention to detail and a commitment to high standards of accuracy.<br />* Excellent written and verbal communication skills.<br />* Strong interpersonal skills with a customer-focused approach.<br />* Proficiency in Microsoft Office Suite, particularly Excel.<br />* The ability to work independently, manage your own workload, and meet deadlines in a remote environment.<br />* A proactive and analytical approach to problem-solving.<br />* Experience with CRM software and data analysis tools would be considered an advantage.<br /><br /><strong>Benefits:</strong><br />* A competitive salary package.<br />* The flexibility and convenience of a fully remote working arrangement.<br />* The opportunity to be part of a supportive and collaborative team.<br />* Opportunities for professional development and growth within the company.</p>

Remote Data Entry Rep/ Remote Customer Service Rep/ Remote Data Analyst

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