it business systems analyst

Zenith Insurance Company

<div>Introduction: Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. Overview:
<div>
Zenith is seeking a Senior IT Business Systems Analyst to join our team in a client-facing capacity, providing dedicated IT administration and application support services to one of our key business partners in the insurance industry. This role will serve as an embedded technical resource, supporting the partner's Policy, Claims, and Billing systems through application administration, vendor liaison, and project oversight. The ideal candidate brings senior-level expertise in business systems analysis and a collaborative approach to delivering technology solutions on behalf of Zenith.</div><div></div><div><br>
Additionally, this partner is in Concord, New Hampshire. <b>Ideally a remote candidate in the New Hampshire area that could go into the office periodically would be ideal, but we are open to remote or hybrid in either PA or NC</b>.</div><p></p><p><br>
The Sr. IT Business Systems Analyst must elicit, analyze and synthesize information to in order to define and validate solutions that meet business needs, goals and objectives. The Sr. IT Business Systems Analyst is responsible for completing analysis by performing various techniques with stakeholders. The Sr. IT Business Systems Analyst must be capable of specifying and communicating requirements and recommended solutions that enable the organization to achieve its goals.</p>
Responsibilities:<br>
<p></p><ul><li>
Analyze business needs and opportunities on complex business problems to drill into what is needed and why.</li><li>
Ensure that the business and system requirements clearly describe the business need and the system capabilities required to fulfill the business need.</li><li>
Document business and system requirements that describe the business need and what the system needs to do.</li><li>
Demonstrate creativity and flexibility in the identification of options for addressing complex business problems.</li><li>
Partners with business areas across delivery teams to ensure that new business requirements support and will improve their business.</li><li>
Utilize all aspects of established methods and techniques (including intermediate to complex interviewing and questioning, facilitation of requirement elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, leading in JAD sessions/analysis swarming) used to complete business and system requirements analysis.</li><li>
Perform data analysis investigation by querying application data using inner joins, outer joins and basic aggregations.</li><li>
Partners with development to create functional designs for elements of significant risk and complexity.</li><li>
Create mock ups for early validation with the customer, incorporating user experience.</li><li>
Validate that design fulfills the business needs.</li><li>
Translates complex business problems and create simplified communications that provides clarity, direction and ability to make decisions if needed.</li><li>
Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.</li><li>
Work productively and harmoniously with others on a consistent basis.</li><li>
Respond positively to direction and feedback on performance.</li><li>
Consistently maintain professional and appropriate demeanor.</li><li>
Perform other duties/projects as assigned.</li></ul>
Education:
<ul><li>High School Diploma or equivalent combination of training/experience required</li><li>
Bachelor&rsquo;s Degree or equivalent combination of training/experience required</li></ul>
Work Experience:
<ul><li>5+ years experience in Business Systems Analysis required</li></ul>
Knowledge, Skills, and Abilities:
<ul><li>Strong analytical and problem solving skills.</li><li>
Advanced understanding / demonstration of Analysis process and tools.</li><li>
Demonstrates ability to negotiate options, resolve conflicts and influence others on complex topics.</li><li>
Advanced written communication that is in terms consistent with the varied audiences.</li><li>
Demonstrates advanced presentation skills.</li><li>
Proficiency with MS Office applications.</li><li>
Prior experience with SharePoint, Jira, SQL Developer and Visio desired.</li><li>
Basic database querying skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Team player, self-starter, motivated, and multi- task oriented.</li><li>
Ability to prioritize work requirements.</li></ul>
Pay, Benefits, and Other Information:
<p>
The expected salary range for this position is $85,000 - $100,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.<br>
<br>
Benefits</p><br>
<ul><li>
Medical, Dental and Vision Insurance</li><li>
Flexible Spending Accounts</li><li>
Paid Parental Leave</li><li>
Life, AD&amp;D and Disability Insurance</li><li>
401(k), Employee Share Purchase Plan (ESPP)</li><li>
Education and Training Reimbursement</li><li>
Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave</li><li>
10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays</li><li>
Employee Assistance Program (EAP)</li><li>
For more information, review details on the Benefits page of our Career Site: https://www.thezenith.com/careers/benefits/</li></ul><p><br>
Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.<br>
<br>
Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant&rsquo;s criminal history until after a conditional offer of employment has been made.<br>
<br>
If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.<br>
<br>
#LI-EF1<br>
#LI-remote<br>
'</p></div>

Sr. IT Business Systems Analyst (6300)

White Cap

<div><p>A position at White Cap isn&rsquo;t your ordinary job. You&rsquo;ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.</p>
<p>The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.</p>
<p><b>Job Summary</b></p>
<p>Gather, analyze, and document business requirements for internal customers. Ensure technology solutions align with business needs and strategic goals. Design, document, test and leverage solutions.</p>
<p><b>Major Tasks, Responsibilities, and Key Accountabilities</b></p>
<ul><li>Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development. Performs business systems and process analysis of existing systems/processes. Conducts interviews and requirements gathering workshops. Ensures sign-off of all artifacts.</li>
<li>Coordinates requirements for new and existing applications. Assists in testing, training plan development and training, support for users, and developing user documentation (i.e. web manuals, reference guides, etc.). Participates in QA process; identifies test cases; explains complex processes; aids in developing test plans.</li>
<li>Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses.</li>
<li>Coordinates project tasks and project life cycle phases for small to mid-size projects (i.e. defining requirements, documentation, and process flows, etc.) to meet customer goals and requirements.</li>
<li>Coordinates communication with the client and prioritizes delivery of IT services.</li>
<li>Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution.</li>
<li>Assists with scope definition and implementation of a solution.</li>
</ul><p><b>Nature and Scope</b></p>
<ul><li>Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.</li>
<li>Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.</li>
<li>May provide general guidance/direction to or train junior level support or professional personnel.</li>
</ul><p><b>Work Environment</b></p>
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li>
<li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li>
<li>Typically requires overnight travel 5% to 20% of the time.</li>
</ul><p><b>Education and Experience</b></p>
<ul><li>Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.</li>
</ul><p><b>Preferred Qualifications</b></p>
<ul><li>3-5+ years' proven experience as a BSA in the Marketing and Sales domain or in a similar role &ndash; REQUIRED</li>
<li>3+ years proven experience implementing IT solutions including processes, applications, data, and technology - REQUIRED</li>
<li>Strong knowledge of working with integrated applications in an agile environment - REQUIRED</li>
<li>Proven ability to handle and prioritize multiple projects and meet deadlines - REQUIRED</li>
<li>Understanding of system interfaces and documenting functional requirements - REQUIRED</li>
<li>Collaborating with developers and stakeholders to test and verify that solutions meet business requirements - REQUIRED</li>
<li>Experience in a distributed team environment with IT change management processes established - PREFERRED</li>
<li>Experience with Marketing technology tools such as Marketing Cloud, Form Assembly, etc. - PREFERRED</li>
<li>Experience with Data Visualization tools such as PowerBI and Tableau to help formulate trends and predict outcomes - PREFERRED</li>
<li>Experience with Oracle EBS Application Modules or other ERP Systems like SAP - PLUS</li>
<li>Experience with CRM such as Salesforce, Dynamics, etc. - PLUS</li>
<li>Experience with Jira, ServiceNow, Azure DevOps &ndash; PLUS</li>
<li>Experience with solutioning business processes with automation including AI - PLUS</li>
<li>Formulating ROIs and evaluating Cost Savings - PLUS</li>
<li>Track record of building solid and effective working relationships and trust of IT leaders</li>
<li>Strong presentation and communication skills (written and verbal)This position may be remote, or hybrid based on location. The work is to be performed in Eastern Time 8-5.Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center.</li>
</ul><p>If you&rsquo;re looking to play a role in building America, consider one of our open opportunities. We can&rsquo;t wait to meet you.</p>
<p><b>Functional Area</b> Information Technology</p>
<p><b>Work Type</b> Remote</p>
<p><b>Recruiter</b> Hampton, Corey</p>
<p><b>Req ID</b> WCJR-031204</p>
<p>White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.</p></div><p></p>

IT Business Systems Analyst

CF Industries Holdings, Inc.

<div><div><div><ul><div><div>Location: Northbrook, Illinois
</div></div><div><div>Business Area: Information Technology
</div></div><div><div>Schedule: Full Time</div></div></ul><p></p><div><br>
</div></div><div><div><div><i>At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. </i><i>By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you&rsquo;ll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You&rsquo;ll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions.</i><i> Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world&rsquo;s transition to clean energy.</i></div><div><p>
Function:
</p></div>Information Technology<p></p><div><p>
Job Summary:</p></div><p></p>
The Sr. IT Business Systems Analyst for SAP Plant Maintenance knows how to drive initiatives of all sizes across the Business Function. You are a self-starting individual with an aptitude for creative and critical thinking. You use your business expertise and enjoy collaborating with partners and helping implement positive change.<br>
You envision solutions that follow good data design and create insightful data visualizations to drive impactful business decisions.<br>
<br>
You love to collaborate with techies and subject matter experts to establish the vision. You balance tradeoffs with partners between development time, usability, and performance needs. You think critically, plan and execute effectively and collaborate cross-functionally with business and IT peers. You nurture positive, professional relationships, acting as a trusted partner and a respectful challenger.<br>
<br>
CF Industries has a cloud first IT Strategy. We've invested in the good stuff; SAP, Salesforce, Workday, Azure, ServiceNow and Tableau and the teams are working to get all our business units integrated.<br>
<br>
Communication Skills:<br>
The foundations of your success include your attention to detail, listening to the requirements, and taking the initiatives all the way through to the finish line.<br>
You're great at keeping everyone in the loop! You are skilled with today's communication technologies, and you can interact well to ensure all are on the same page. We're looking for people who will help clear roadblocks to reach our company's objectives.<p></p><div><p>
Job Description:</p></div><p></p><div><div><p>
Major Responsibilities:</p></div><ul><li><div>
Lead solutions through the SAP S4/HANA life cycle following through from inception to go live and beyond.</div></li><li><div>
Collaborate with stakeholders to analyze business needs and deliver creative solutions.</div></li><li><div>
Deliver functional and technical requirements to development teams.</div></li><li><div>
Advise decision makers by providing insightful data visualizations and reporting to drive impactful business decisions.</div></li><li><div>
Lead projects in consultation with IT Security, Infrastructure Team, Business Owners, and Vendors. Drive projects end to end while ensuring stakeholder alignment along the way.</div></li><li><div>
Ensures that all deliverables are completed in accordance with Project Management methodology; clearly and frequently communicates the status</div></li><li><div>
Responsible for influencing the future of business Systems while engaging and participating in System/ Product selection &amp; evaluation.</div></li></ul></div><ul><li><div>
Define Scope and strategy of quality assurance to keep the business Systems current &amp; reliable</div></li><li><div>
Manage operational activities on projects and enhancements, including monitoring resource needs, preparing documentations, status reports, key issues and/or change controls.</div></li><li><div>
Analyze the overall health of business systems at CF through system issue tracking and cross-functional alignment.</div></li><li><div>
Lead in SAP S/4HANA Plant Maintenance transformation from legacy systems and manage the data migration to SAP S/4HANA.</div></li><li><div>
Lead plant maintenance master data management and advise on master data governance strategies.</div></li><li><div>
Provide end user training and support for Plant Maintenance. Develop and maintain functional systems design documents, business process documentation, and end-user training materials.</div></li><li><div>
Serve as point person for addressing issues and enhancements for the PM area and integration with related SAP modules.</div></li><li><div>
Collaborate on design, implementation, testing, and maintenance of ancillary integrated systems. E.g. GE Meridium for Mechanical Integrity, Oracle Primavera P6 for Project Scheduling, Tableau and Azure Data Lake for Reporting.</div></li></ul><p></p><div><p>
Internal Controls</p></div><ul><li><div>
Establishes and implements processes and procedures to meet departmental internal controls requirements.</div></li><li><div>
Ensures that established processes/procedures are followed as designed. Works with Internal Controls Department to identify deficiencies in existing processes/procedures, the need for new ones, and the extent to which such processes/procedures are being followed.</div></li><li><div>
Develops and implements corrective actions with regard to department internal controls as necessary.</div></li></ul><p></p><div><p>
Incumbent Attributes:</p></div><ul><li><div><p>
Education:
</p>Bachelor's degree (Information Technology/Computer Science) or its equivalent in a related field is typically preferred.</div></li><li><div><p>
Years of experience:
</p>7+ years of related professional work experience hands-on configuration of SAP Plant Maintenance.</div></li><li><div><p>
Other unique job-relevant attributes:</p></div><ul><li><div>
Expert working knowledge of SAP Plant Maintenance, Fiori, and related SAP modules.</div></li><li><div>
Minimum of one end to end SAP S/4HANA implementation.</div></li><li><div>
Strong business process knowledge in Plant Maintenance and Asset Management.</div></li><li><div>
Knowledge of systems capabilities and business operations</div></li><li><div>
Business test planning/coordination experience</div></li><li><div>
Experience of and participation in the change process, attending change board as a representative</div></li><li><div>
Excellent oral and written communication skills with organization and time management skills</div></li><li><div>
Ability to learn, demonstrate and apply knowledge of the business to deliver improvements in solutions and processes and better align IT Service with Business goals</div></li></ul></li></ul><p></p><p>
The estimated base pay for the position is typically between $99,500 - $139,900</p><p></p><p>
The actual base pay for the position may be influenced by factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.</p><p></p><p>
In addition to base pay, an incentive program is available to all full-time employees, and a comprehensive benefits package including two medical plan options, a health savings plan with a company contribution and a match, dental and vision benefits, a well-being incentive program, 401(k) Plan which provides a potential of receiving between 10% and 13% of employer&rsquo;s contribution, life and disability insurance, paid time off programs and much more! Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance.</p><p></p><div>
For more detailed information on the CF programs, please visit our Total Rewards website at: <div>https://cftotalrewards.com/</div></div><p></p><p><i>
The above statements are intended </i>to <i>describe the general nature and level </i>of <i>work being performed by person(s) assigned </i>to <i>this job. These statements are not intended </i>to <i>be an exhaustive list of all responsibilities, duties and skills required </i>of <i>personnel in this </i><i>position.</i></p><p>
FMLA:</p><div><div>
https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf</div></div><p></p><p><br>
Employee Polygraph Protection Act</p><div><div>
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf</div></div><br>
<p></p><ul><li>
Employees in Canada can learn more about their rights by viewing the <div>&ldquo;Canadian Human Rights Act&rdquo;.</div></li></ul><p></p><div><br>
If you need any assistance seeking a job opportunity at CF Industries, or if you need reasonable accommodation with the application process, please call 847-405-2400 or contact us at<p>
talentacquisition@cfindustries.com</p>
.</div></div></div></div></div><p></p>

Sr. Business Systems Analyst – SAP Plant Maintenance

Franklin Fitch

<div>
 <p>
  <strong>
   IT Business Systems Analyst
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Overview
  </strong>
 </p>
 <p>
  We&rsquo;re looking for an IT Business Systems Analyst to act as a key link between business stakeholders and IT. This role is responsible for analyzing business needs, translating requirements into system solutions, and supporting the successful delivery and optimization of enterprise applications.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Gather, analyze, and document business and system requirements
  </li>
  <li>
   Translate needs into functional specs, user stories, and workflows
  </li>
  <li>
   Partner with stakeholders and technical teams to implement solutions
  </li>
  <li>
   Support system enhancements, releases, and configuration changes
  </li>
  <li>
   Lead and coordinate testing efforts, including UAT
  </li>
  <li>
   Troubleshoot issues, perform root cause analysis, and support production systems
  </li>
  <li>
   Identify process improvements and recommend technology solutions
  </li>
  <li>
   Ensure alignment with security, compliance, and regulatory standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Bring
  </strong>
 </p>
 <ul>
  <li>
   Experience as a Business Systems Analyst, IT Business Analyst, or similar
  </li>
  <li>
   Strong requirements gathering and documentation skills
  </li>
  <li>
   Experience supporting enterprise systems (ERP, CRM, HRIS, etc.)
  </li>
  <li>
   Exposure to UAT, testing coordination, and system implementations
  </li>
  <li>
   Ability to communicate effectively with both technical and non-technical teams
  </li>
  <li>
   Strong problem-solving and analytical mindset
  </li>
  <li>
   Experience in regulated or professional services environments is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If this sounds like a fit, apply now!
 </p>
</div>


Information Technology Business Analyst

AAA Northeast

<div><p>Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?<br>
<br>
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It&rsquo;s why we&rsquo;ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.<br>
<br>
The Business Systems Analyst I (BSA) is responsible for bridging the gap between business needs and IT solutions, ensuring that IT projects align with business objectives and deliver value. This role involves analyzing business processes, identifying requirements, and developing specifications for IT systems that enhance business operations and performance. The ideal candidate will have strong problem-solving skills and the ability to communicate effectively with team members and stakeholders. The Business Systems Analyst will be responsible for analyzing business requirements and testing, implementing, and maintaining software applications and systems to improve business processes.<br>
<br>
<b>What you will do:</b></p><ul><li>
Assist in conducting thorough analysis of business processes and workflows to identify opportunities for improvement and automation. Elicit, document, and validate business and system requirements through techniques such as interviews, workshops, surveys, and analysis of existing systems. Translate business requirements into detailed functional and technical specifications for IT solutions. Use tools such as process flow diagrams, data flow diagrams, and business process modeling notation (BPMN) to represent processes.</li><li>
Collaborate with IT developers, architects, and other stakeholders to design IT solutions that meet business requirements. Develop use cases, user stories, and process diagrams to guide the development and implementation of IT systems. Ensure that proposed solutions are technically feasible, scalable, and aligned with enterprise architecture standards. Participate in design reviews and provide input on potential improvements and optimizations.</li><li>
Assist in the Develop and execute comprehensive test plans to ensure that IT solutions meet specified requirements and quality standards. Coordinate user acceptance testing (UAT) with business stakeholders to validate the functionality and performance of IT solutions. Identify, document, and track defects and issues, working with development teams to ensure timely resolution. Ensure that test cases cover all functional and non-functional requirements.</li><li>
Assist in the implementation and deployment of IT solutions, including system configuration, data migration, and user training. Provide post-implementation support to ensure smooth transition and adoption of new systems and processes. Develop and maintain user documentation, training materials, and system procedures to support end-users. Offer ongoing support and troubleshooting for implemented systems and processes.</li><li>
Develop and build relationships with business stakeholders to understand their needs and ensure their requirements are met. Assist in communication between business users and IT teams, acting as a liaison to ensure mutual understanding and alignment. Assist in conducting regular meetings and presentations to update stakeholders on project progress, issues, and solutions. Gather feedback from stakeholders and incorporate it into project plans and future enhancements.</li><li>
Assist in the monitoring and evaluating the performance of IT systems and processes, identifying areas for improvement. Assist in the Identification and implementation of best practices for business analysis and systems improvement to help drive operational efficiency.</li><li>
Assist in the preparation of reports, dashboards, and presentations for business and IT management, detailing project status, progress, and key metrics. Maintain accurate documentation of requirements, design specifications, test plans, and training materials. Assist in developing and maintaining a repository of business processes, requirements, and IT documentation to support ongoing projects and future initiatives.</li></ul><div><b>
Education</b></div><p>
</p><div><ul><li>High School Diploma required</li><li>
Bachelor's Degree Computer Science, Information Technology, Business Administration, or a related field preferred</li></ul></div><p>
</p><p></p><div><b>Experience</b></div><p>
</p><div><ul><li>1+ years Experience as a Business Systems Analyst or in a similar role, with a proven track record of delivering IT solutions that meet business needs required</li><li>
1+ years Experience in analyzing and documenting business processes, requirements, and system specifications required</li></ul></div><div>
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran&rsquo;s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.</div></div>

Business Systems Analyst I

Zippo Manufacturing Company

<div><p><b>IT Business Analyst</b></p>
<p><b>
PRIMARY DUTIES:</b></p>
<p><b>
 </b><b>Strategy &amp; Planning</b></p>
<ul>
<li>Collaborate with business stakeholders to understand their needs and objectives and align IT initiatives accordingly.</li>
<li>Assist in the development of IT strategies and roadmaps to support business goals and objectives.</li>
<li>Participate in strategic planning sessions to identify opportunities for process improvement and innovation.</li></ul><br>
<p></p>
<p><b>
Acquisition &amp; Deployment</b></p>
<ul>
<li>Support the evaluation and selection of IT solutions and vendors, ensuring alignment with business requirements and objectives.</li>
<li>Assist in coordinating the deployment and implementation of IT projects, including scheduling, resource allocation, and stakeholder communication.</li>
<li>Assist in the development of user training materials and documentation to facilitate successful deployment and adoption of IT solutions.</li></ul><br>
<p></p>
<p><b>
Operational Management</b></p>
<ul>
<li>Serve as a primary point of contact for business users, providing support and guidance on IT systems, processes, and projects.</li>
<li>Work closely with business stakeholders to gather and document requirements, including business processes, user needs, and system functionalities.</li>
<li>Develop detailed business and functional requirements documentation, including use cases, user stories, and process flow diagrams.</li>
<li>Collaborate with cross-functional teams, including IT developers, designers, and project managers, to ensure alignment between business requirements and technical solutions.</li>
<li>Participate in the testing of IT solutions to ensure features and functions meet business expectations.</li>
<li>Coordinate user training sessions, providing support and guidance to ensure effective adoption and utilization of IT solutions.</li>
</ul>
<p><b>EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:</b></p>
<ul>
<li>Bachelor's degree in Information Technology, Business Administration, or a related field preferred, but not required.</li>
<li>Previous experience in a business analyst or coordinator role is advantageous, but candidates with a strong interest in technology and business collaboration will also be considered.</li>
<li>Effective communication skills, both oral and written, with the ability to interact with stakeholders at various levels of the organization.</li>
<li>Strong analytical and problem-solving skills, with attention to detail and accuracy.</li>
<li>Ability to work both independently and collaboratively in a fast-paced environment, demonstrating adaptability and dependability.</li>
<li>Demonstrated ability to learn new skills and adapt to new challenges on the job.</li>
<li>Experience with project coordination and collaboration tools is a plus, but not mandatory.</li>
</ul>
<p>***This is a salaried exempt, full on-site position located in Bradford, PA***</p>
<p><i>
Smoking is permitted in most areas of Zippo workplace facilities, other than certain designated non-smoking areas.</i></p></div>

IT Business Analyst

GENEVA10

<div>Description:
<p>
The Business Analyst serves as a key liaison between Operations, IT, and business stakeholders, translating operational and system needs into clear functional requirements. This role focuses on WMS and ERP systems, leveraging SQL knowledge to validate data and supporting solution delivery through functional specifications, test cases, and user acceptance testing (UAT). The Business Analyst ensures system enhancements and process changes meet business objectives and operational requirements.</p>
Requirements:
<p>
Key Responsibilities</p><p>
Business &amp; Systems Analysis</p><ul><li>
Partner with stakeholders to gather, analyze, and document business and functional requirements</li><li>
Analyze existing WMS and ERP workflows to identify gaps, inefficiencies, and improvement opportunities</li><li>
Translate business needs into clear, detailed functional specifications and process flows</li><li>
Support system enhancements, integrations, and configuration changes</li></ul><p>
Functional Specifications &amp; Documentation</p><ul><li>
Create and maintain Functional Requirement Documents (FRDs), Business Requirement Documents (BRDs), Process maps and workflows, Data mapping and field-level specifications</li><li>
Ensure requirements are complete, traceable, and testable</li><li>
Maintain change logs and version control for requirements documentation</li></ul><p>
Testing &amp; Validation</p><ul><li>
Develop test cases, test scripts, and test scenarios based on functional requirements</li><li>
Execute and coordinate system testing, integration testing, and UAT</li><li>
Validate WMS, ERP, and reporting outputs using SQL queries and data analysis</li><li>
Track, document, and help resolve defects and gaps identified during testing</li><li>
Obtain business sign-off prior to production deployment</li></ul><p>
Data &amp; Reporting Support</p><ul><li>
Use SQL to validate data accuracy, investigate issues, and support reporting needs</li><li>
Assist in defining KPIs and operational metrics</li><li>
Support data consistency across WMS, ERP, and downstream systems</li></ul><p>
Cross-Functional Collaboration</p><ul><li>
Act as a bridge between technical teams and business users</li><li>
Support training, documentation, and change management for new system functionality</li><li>
Participate in continuous improvement initiatives across operations and systems</li></ul><p>
Required Qualifications</p><ul><li>
Bachelor&rsquo;s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)</li><li>
3+ years of experience as a Business Analyst or similar role</li><li>
Hands-on experience with Warehouse Management Systems (WMS) and ERP systems (e.g., NetSuite, SAP, Oracle, Dynamics, or similar)</li><li>
Working knowledge of SQL for data validation and analysis</li><li>
Proven experience writing Functional specifications, Business requirements, and Test cases and test scripts</li><li>
Strong analytical, problem-solving, and documentation skills</li><li>
Ability to communicate technical concepts clearly to non-technical stakeholders</li></ul><p>
Preferred Qualifications</p><ul><li>
Experience in warehouse, logistics, fulfillment, or 3PL environments</li><li>
Familiarity with system integrations, APIs, or data warehouse concepts</li><li>
Experience supporting multi-warehouse or multi-business unit operations</li><li>
Exposure to Agile, Scrum, or structured SDLC methodologies</li><li>
Experience with BI or reporting tools (e.g., Power BI, Tableau)</li></ul><p>
Work Environment &amp; Physical Requirements</p><ul><li>
Primarily office-based with occasional warehouse interaction</li><li>
Ability to sit for extended periods and work at a computer</li><li>
Occasional warehouse walkthroughs to validate system processes</li></ul></div>

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