it field technician

Arcare

<div><p><b>Job Title:</b> IT Field Technician<br>
<b>Job Type:</b> Full-time (Monday-Friday, 8:00 AM - 5:00 PM)</p>
<p><b>
Qualifications:</b></p>
<ul><li>
Associate degree in an IT-related field or 2+ years of IT experience with a high school diploma or GED required.</li><li>
Bachelor&rsquo;s degree in an IT-related field preferred. IT experience may substitute for education upon validation.</li><li>
Exposure to application support, IT help desk, desktop support, hardware setup, and/or Microsoft 365.</li><li>
Customer service experience in a previous role.</li><li>
Ambition for professional growth.</li></ul>
<p><b>
Job Summary:</b><br>
<b>Discover a rewarding career at Arcare.</b> We are seeking a skilled and customer-focused IT Field Technician to join our IT team. In this role, you will provide remote technical assistance, troubleshoot hardware and software issues, and ensure efficient resolution of IT requests. Your responsibilities include utilizing remote support tools, setting up devices, and delivering excellent customer service to enhance the end-user experience.</p>
<p>
The ideal candidate will possess strong problem-solving skills, effective communication abilities, and a drive to stay updated on technological advancements. This position offers a unique opportunity to grow professionally while supporting Arcare&rsquo;s mission of providing quality healthcare services.</p>
<p><b>
Key Responsibilities:</b></p>
<ul><li>
Provide excellent customer service by addressing user inquiries and resolving hardware and software issues.</li><li>
Utilize remote support tools to troubleshoot and resolve IT requests efficiently.</li><li>
Prepare and deploy computers, laptops, and mobile devices for end users.</li><li>
Maintain and update technical documentation to support internal IT processes and end-user education.</li><li>
Capture and document issue details and troubleshooting steps within the ticketing system.</li><li>
Support the organization&rsquo;s cloud-based phone systems and telecom equipment.</li><li>
Collaborate with other IT team members to foster a positive and efficient workflow.</li><li>
Stay current with technological developments to improve support capabilities.</li><li>
Assist in the development and implementation of IT training resources for staff.</li><li>
Perform additional duties as assigned.</li></ul>
<p><b>
Skills &amp; Attributes</b></p>
<ul><li>
Excellent problem-solving and analytical abilities.</li><li>
Strong verbal and written communication skills.</li><li>
High level of organization and attention to detail.</li><li>
Ability to adapt to changing technologies and workflows.</li><li>
Collaborative team player with a focus on customer satisfaction.</li></ul>
<p><b>
Company Paid Benefits:</b></p>
<ul><li>
Health, dental, and vision insurance</li><li>
Paid time off (sick and vacation, up to 96 hours accrued annually)</li><li>
Eight (8) paid holidays</li><li>
One (1) floating holiday</li><li>
One (1) birthday holiday</li><li>
Life insurance</li><li>
Long-term disability</li><li>
Free Arcare clinic benefits for employees with Arcare health insurance</li><li>
Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment)</li><li>
Additional supplemental and family coverage available</li></ul>
<p><b>
Application Assistance:</b><br>
If you need assistance with the application process, please email humanresources@arcare.net.</p>
<p><b>
Equal Opportunity Employer:</b><br>
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.</p>
<p>
#ind3</p></div>

IT Field Technician

Cognizant

<div><p>00068379771</p>
<ul><li>Date published <b>Apr 13 2026</b>
</li><li>Location <b>Carmel</b><b> / </b><b>United States</b>
</li><li>Job category <b>IT Infrastructure</b>
</li><li>Work model <b>Work from Office</b>
</li></ul><div><div><div><div><p><b>About the role</b><br>
As an IT Field Service Technician, you will make an impact by supporting manufacturing and warehouse operations, ensuring shop floor systems remain reliable, secure, and efficient. This role blends hands-on support with continuous improvement, helping reduce downtime, strengthen standardization, and support technology integrations that directly impact production and user experience. You will be a valued member of the Cloud Infrastructure and Security team and work collaboratively with the Manager.</p><div><b>
In this role, you will:</b><br>
<ul><li>Provide advanced, hands-on technical support at a 3rd level across end-user and manufacturing environments, exceeding SLA metrics.</li><li>Demonstrate independent troubleshooting and decisive problem solving for highly complex environments, including shop floor systems.</li><li>Perform root cause analysis to eliminate recurring incidents and implement long-term preventive solutions.</li><li>Support shop floor technologies including PLC-connected devices, handheld scanners, label/laser/multifunction printers, and workstations.</li><li>Install, configure, and maintain hardware and software aligned with enterprise standards and project requirements.</li><li>Provide immediate technical support for high-complexity environments after business hours, as necessary, to maintain production continuity.</li><li>Support infrastructure components including network, server, and end-user systems.</li><li>Partner with cross-functional teams on project initiatives, M&amp;A integrations, and system improvements.</li><li>Vet and define proposed shop floor processes in compliance with Networking and Security policies and standards.</li><li>Follow and promote defined ITIL practices across incident, problem, and change management.</li><li>Participate in the creation and reinforcement of Field Services standards.</li><li>Contribute to continuous improvement efforts including labor/cost reduction, security, reliability, standardization, and key feature integrations.</li><li>Support enterprise initiatives such as the Windows 11 migration project.</li><li>Perform other assigned operational duties.</li></ul></div><p><b>
Work model</b><br>
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role&rsquo;s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Carmel, IN.</p><p>
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you&rsquo;re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.</p><div><b>
What you need to have to be considered:</b><br>
<ul><li>4+ years of experience supporting manufacturing, warehouse, or industrial environments with a strong understanding of shop floor IT systems.</li><li>High-level knowledge of Microsoft Windows 10/11, macOS (Apple OSX), and Linux (Ubuntu).</li><li>Proficiency with Microsoft 365 (Office, Teams, Point, Visio) and legacy Microsoft Office Suites (2007&ndash;2016).</li><li>Experience supporting mobile platforms including Apple iOS, Android, and Windows CE.</li><li>Hands-on experience with PC hardware troubleshooting, serial-based technologies (PLCs, scanners), and handheld scanners.</li><li>Experience supporting label, laser, and multifunction printing.</li><li>Familiarity with network, server, telephony technologies, and basic Audio-Visual (AV) support.</li><li>Strong root cause analysis skills with exposure to process improvement, risk reduction, security controls, and change management.</li><li>Outstanding verbal and written communication skills; able to explain complex technical issues clearly to non-technical stakeholders.</li><li>Proven ability to multitask, prioritize effectively, and operate independently with limited supervision in a fast-paced environment.</li><li>Experience working in cross-functional and virtual team environments.</li><li>Broad technical IT knowledge and awareness of industry trends.</li><li>Degree in Computer Science, Information Technology, or a related field.</li></ul></div><div><b>
These will help you stand out:</b><br>
<ul><li>Network+ certification or equivalent.</li><li>Experience supporting manufacturing system integrations or M&amp;A environments.</li><li>Exposure to enterprise IT architecture and a broad range of business applications.</li><li>Experience with large-scale deployments or OS migrations such as Windows 11.</li><li>Knowledge of IT security standards specific to manufacturing environments.</li></ul></div><p>
We're excited to meet people who our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed.</p><p>
Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.</p><p>
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.</p>
<p></p><p><b>The Cognizant community:</b>
<br>
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.</p>
<ul>
<li>Cognizant is a global community with more than 300,000 associates around the world.</li>
<li>We don&rsquo;t just dream of a better way &ndash; we make it happen.</li>
<li>We take care of our people, clients, company, communities and climate by doing what&rsquo;s right.</li>
<li>We foster an innovative environment where you can build the career path that&rsquo;s right for you.</li>
</ul>
<p><b>About us:</b>
<br>
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World&rsquo;s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com</p>
<p>
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.</p>
<p>
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.</p>
<p><i>
Disclaimer:
</i><br>
<i>Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.</i></p>
<p><i>
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.</i></p><br>
</div></div><div><div><div>
<div><p> </p><p>d</p></div></div></div></div></div></div></div><div></div>

IT Field Service Technician

Cal Tech Services Inc

<div>
 <strong>
  Benefits/Perks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Compensation
  </li>
  <li>
   Flexible Scheduling
  </li>
  <li>
   Career Growth Opportunities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain computer hardware in working order
  </li>
  <li>
   Set up employee workstations (computers, printers, routers, etc)
  </li>
  <li>
   Install and configure software
  </li>
  <li>
   Train colleagues in best practices in technology and how to use software and equipment
  </li>
  <li>
   Assess security risks and ensure the security of networks and computer systems
  </li>
  <li>
   Maintain optimized local network
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor&rsquo;s degree in Computer Science or a related field is preferred
  </li>
  <li>
   Previous experience as an IT Technician or an IT Certification is preferred
  </li>
  <li>
   Strong troubleshooting and analytical skills
  </li>
  <li>
   Ability to work well as part of a team
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Understanding of data privacy and security
  </li>
 </ul>
</div>


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