it governance manager

<div>
 
 
 Job Summary
 
 
 
 
 
 
 The IT Governance &amp; Continuity Manager is responsible for ensuring the resilience, governance, and financial efficiency of the organization's IT operations. The role oversees Business Continuity Planning (BCP), Disaster Recovery (DR), IT vendor management, IT financial management, and IT audit coordination. This position ensures that IT services remain secure, compliant, cost-effective, and capable of supporting business operations during disruptions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Business Continuity &amp; Disaster Recovery
 
 <ul>
 <li>
 Develop, implement, and maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to ensure minimal disruption to business operations.
 </li>
 <li>
 Conduct regular risk assessments and business impact analyses to identify critical systems and processes.
 </li>
 <li>
 Plan and execute disaster recovery tests, simulations, and drills to validate recovery procedures.
 </li>
 <li>
 Coordinate with IT and business teams to ensure readiness and alignment with organizational resilience objectives.
 </li>
 <li>
 Maintain documentation of recovery procedures and ensure regular updates.
 </li>
 </ul>
 
 
 
 
 IT Vendor Management
 
 <ul>
 <li>
 Manage relationships with IT vendors and service providers to ensure service quality and compliance with contractual obligations.
 </li>
 <li>
 Oversee vendor performance through Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
 </li>
 <li>
 Participate in vendor selection, contract negotiation, and evaluation processes.
 </li>
 <li>
 Ensure vendors comply with security, regulatory, and operational standards.
 </li>
 </ul>
 
 
 
 
 IT Financial Management
 
 <ul>
 <li>
 Assist in preparing and managing the IT budget, ensuring alignment with organizational goals.
 </li>
 <li>
 Monitor IT expenditures and optimize costs related to infrastructure, software, and services.
 </li>
 <li>
 Provide financial reporting and analysis on IT spending, investments, and cost optimization opportunities.
 </li>
 <li>
 Support financial planning for IT initiatives and projects.
 </li>
 </ul>
 
 
 
 
 IT Audit &amp; Compliance
 
 <ul>
 <li>
 Coordinate internal and external IT audits to ensure compliance with regulatory, security, and governance standards.
 </li>
 <li>
 Maintain IT policies, procedures, and controls aligned with industry best practices.
 </li>
 <li>
 Address audit findings and ensure remediation plans are implemented effectively.
 </li>
 <li>
 Ensure compliance with frameworks such as
 
 ISO 27001
 
 ,
 
 COBIT
 
 , and
 
 ITIL
 
 where applicable.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 <li>
 5+ years of experience in IT governance, business continuity, disaster recovery, or IT risk management.
 </li>
 <li>
 Experience in vendor management and IT financial oversight.
 </li>
 <li>
 Familiarity with IT governance frameworks such as
 
 ISO 22301
 
 ,
 
 ISO 27001
 
 ,
 
 COBIT
 
 , and
 
 ITIL
 
 .
 </li>
 <li>
 Strong analytical, organizational, and communication skills.
 </li>
 <li>
 Relevant certifications such as CBCP, ISO 22301 Lead Implementer, CISA, or ITIL are preferred.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Risk Management &amp; Business Resilience
 </li>
 <li>
 IT Governance &amp; Compliance
 </li>
 <li>
 Vendor Relationship Management
 </li>
 <li>
 Financial Planning &amp; Cost Optimization
 </li>
 <li>
 Audit Coordination &amp; Control Management
 </li>
 <li>
 Crisis Management &amp; Incident Response
 </li>
 </ul>
 
 
</div>

IT Governance & Continuity Manager

Crane Company

<div>The Senior IT Governance, Risk &amp; Compliance (GRC) professional is responsible for establishing, overseeing, and continuously improving the organization&rsquo;s IT governance framework to ensure alignment with business objectives, regulatory requirements, and industry best practices. This role leads enterprise ‑ wide IT risk management, compliance, and control activities, including policy ownership, control design, risk assessments, audit coordination, and remediation oversight across business units and technology domains. Acting as a trusted advisor to IT leadership, business stakeholders, and audit partners, the Senior IT GRC role drives consistency, accountability, and transparency in how IT risks are identified, managed, and reported, while supporting compliance with regulatory, contractual, and internal control requirements in a complex, decentralized environment.
Responsibilities and Duties:
<ul><li>Identify, monitor, and support activities responsible for validating the effectiveness of IT security, governance, risk, and compliance programs.
</li><li>Support alignment between IT and audit activities while ensuring adherence to adopted standards, frameworks, and methodologies.
</li><li>Evolve the enterprise IT GRC roadmap, driving continuous improvement in governance maturity, risk visibility, and control effectiveness across the organization.
</li><li>Develop and provide guidance for advisory reviews related to system implementations, technology strategies, mergers and acquisitions, fraud events, and service interruptions.
</li><li>Contribute to a sustainable IT general control environment through involvement in key IT internal control and governance activities.
</li><li>Coordinate with Business Units to align controls with enterprise IT policies, standards, trends, and best practices.
</li><li>Support internal and external audit activities related to IT governance by assisting with policies, narratives, evidence expectations, and self-assessment documentation.
</li><li>Participate in IT risk assessment activities, including third party and service provider risk reviews, and contribute to broader risk management, compliance, and internal control initiatives as needed.
</li><li>Serve as a subject matter resource to support the identification and assessment of IT risks and to improve the effectiveness and efficiency of IT controls.
</li><li>Identify and recommend opportunities for improved governance processes and technology-based tools to support risk mitigation and compliance oversight.
</li><li>Support the development and maintenance of enterprise IT governance policies, standards, procedures, and control requirements to assure compliance with applicable regulatory, audit, and contractual obligations, as well as sound business practices.
</li><li>Review Business Unit certifications and submissions, identify variances, and support the development of remediation actions in coordination with BU leadership.
</li><li>Support formal IT risk analysis and self‑assessment activities for systems, processes, and services, including global asset risk and obsolescence considerations.
</li><li>Contribute to continuity governance and risk mitigation activities related to disaster recovery, backup and recovery practices, and system lifecycle management.
</li><li>Support the development, implementation, and monitoring of compliance oversight activities related to ITAR/DFARS, PCI, data privacy regulations (e.g., GDPR, CCPA), and contractual, licensing, and usage requirements, where governance remains centralized.
</li><li>Liaise with Internal Audit, Corporate Compliance, Legal, and Business Unit IT leadership to support IT governance, risk, and compliance initiatives and audit activities.
</li><li>Monitor IT‑related regulatory, compliance, and legal trends and support the communication of relevant impacts and expectations across the organization.
</li><li>Assist with training and awareness activities for IT staff and Business Units related to IT governance, risk management, and compliance expectations, as needed.
</li></ul>Qualifications and Competencies:
<ul><li>Bachelor&rsquo;s degree in a related field such as Computer Science, Information Technology, or a related discipline.
</li><li>5 + years of experience in an IT GRC or related field required.
</li><li>Risk‑ or audit‑related professional certifications preferred, such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in the Governance of Enterprise IT (CGEIT), or Certificate of the Business Continuity Institute (CBCI), or equivalent demonstrated experience.
</li><li>Demonstrated experience supporting compliance with Sarbanes‑Oxley (SOX) IT General Controls, including control design, testing coordination, evidence management, and remediation oversight in partnership with Internal and External Audit.
</li><li>Proven knowledge of DFARS and ITAR regulatory requirements as they apply to information systems, data protection, access controls, and service providers, with experience supporting assessments, contractual requirements, and control enforcement across business units.
</li><li>Demonstrated experience supporting enterprise data privacy programs, including the interpretation and application of global privacy regulations such as GDPR and CCPA, participation in data privacy impact assessments (DPIAs), and oversight of privacy‑related controls within IT governance frameworks.
</li><li>Proven ability to partner with Legal, Information Security, Internal Audit, and business stakeholders to assess privacy risks, support contractual and vendor privacy requirements, and ensure appropriate handling, protection, and retention of personal data across systems and service providers.
</li><li>Demonstrated experience providing governance, risk, and compliance oversight for IT resiliency, backup, and recovery programs, including policy development, control definition, risk assessments, and validation of recovery readiness.
</li><li>Proven ability to oversee backup and disaster recovery control effectiveness, including immutability, retention, encryption, and restoration testing, while coordinating evidence, certifications, and remediation activities with Business Units, Information Security, and Internal Audit.
</li><li>Experience operating within a centralized model while enabling consistent execution and compliance across decentralized business units.
</li><li>Experience or working knowledge of IT governance and compliance frameworks such as COSO, ISO 27001, PCI‑DSS, COBIT, and ITIL.
</li><li>Strong analytical and assessment skills with experience supporting IT risk assessments, audits, or compliance activities across a variety of technologies and platforms.
</li></ul>This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.</div>

Sr. Analyst, IT Governance, Risk & Compliance

Marriott International

<div>Additional Information 
Job Number26035046 
Job CategoryInformation Technology 
LocationMarriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 
ScheduleFull Time 
Located Remotely?Y 
Position Type Management 
Pay Range: $57.16-$96.05 per hour 
Expiration Date: 04/02/2026
<div>JOB SUMMARY
The Director, IT Governance, Audit &amp; Compliance, is a leadership role responsible for serving as the governance, audit and compliance execution arm for IT controls managed under the Technology Experience Center (TEC) organization.
This role works with IT Provision Owners to perform the governance, oversight, and reporting for regulatory controls that align under IT Asset Inventory, Change Management, Software End of Life (EOL) and Hardware Removal. The Director ensures controls are consistently designed, executed, evidenced, and audit ready in alignment with internal policy, regulatory obligations, and external audit requirements.
The Director partners closely with Marriott IT Control Owners, Product Owners, Application Owners, Infrastructure and Application teams, Security, and Risk Management to facilitate quarterly and annual audits. This role will manage a team who will be responsible for coordinating evidence collection, management for remediation of control gaps, and provide clear, compliance reporting to leadership, Internal Audit, and external regulators.
This role requires deep understanding of IT Operations, Software Development Lifecycle, regulatory control frameworks, audit methodology, and process maturity models (e.g., CMMI) and serves as a key advisor to TEC IT Provision Owners and the GIS Compliance Program on compliance risk, control effectiveness, and continuous improvement. 
KEY RESPONSIBILITIES:
IT Governance &amp; Regulatory Compliance<ul><li>Act as the TEC aligned control execution authority for regulatory IT controls, including Asset Inventory, Change Management, and Software End of Life.</li><li>Work with TEC IT Provision and Control Owners for alignment on policy, standard operating procedures, and control execution requirements.</li><li>Responsible for control design validation, operational execution oversight, and compliance reporting for TEC managed controls.</li><li>Establish and maintain standardized governance processes, control narratives, and operating procedures to ensure consistency and auditability.</li><li>Ensure alignment of TEC controls with enterprise policies, regulatory obligations, and audit expectations.</li></ul> 
Audit Management &amp; Evidence Collection<ul><li>Lead quarterly and annual audit requirements, supporting Management Testing and external audit requests.</li><li>Coordinate evidence collection, validation, and submission across multiple IT control owners and stakeholders.</li><li>Serve as the primary point of contact for GIS Regulatory and Compliance organization and auditors related to TEC managed controls.</li><li>Track, manage, and report on audit findings, observations, and remediation activities through closure.</li></ul> 
Cross Functional Facilitation &amp; Control Ownership<ul><li>Facilitate collaboration across TEC IT control owners to ensure timely and accurate control execution.</li><li>Partner with Application, Infrastructure, Security, and Platform teams to operationalize compliance requirements.</li><li>Drive accountability for control gaps, remediation plans, timelines, and ownership.</li><li>Provide clear guidance and education to teams on control intent, expectations, and audit readiness.</li></ul> 
Compliance Reporting &amp; Risk Transparency<ul><li>Develop and deliver executive level compliance reporting, dashboards, and risk summaries.</li><li>Provide leadership with clear visibility into control health, risk posture, and remediation progress.</li><li>Support regulatory responses with accurate, evidence based narratives and documentation.</li></ul> 
Process Maturity &amp; Continuous Improvement<ul><li>Identify systemic control weaknesses and lead process improvements to reduce audit risk and operational friction.</li><li>Establish repeatable, scalable compliance oversight processes to support long term regulatory sustainability.</li></ul> 
Leadership and Business Acumen<ul><li>Lead and develop a compliance focused team responsible for governance execution and audit readiness.</li><li>Establish clear performance expectations aligned to control execution quality, audit outcomes, and risk reduction.</li><li>Partner effectively with senior leaders, control owners, and auditors as a trusted compliance authority.</li><li>Demonstrate sound judgment, discretion, and professionalism when managing regulatory risk and audit interactions.</li></ul> 
CANDIDATE PROFILE
Education &amp; Experience
Required<ul><li>Bachelor&rsquo;s degree or equivalent combination of education, certifications, and experience.</li><li>10+ years of progressive IT leadership experience, with demonstrated ownership of governance, audit, or compliance functions, including leading teams, delivering complex initiatives, and driving process improvement and operational excellence.</li></ul>
o Team leadership in matrixed organizations
o Servant leadership that highly values feedback
o Demonstrated ability to resolve conflict and drive direction/focus<ul><li>Proven experience executing and supporting regulatory IT controls in large, complex enterprises.</li><li>Strong working knowledge of:</li></ul>
o IT Operations
o Regulatory control frameworks
o Audit methodologies
o ITIL &amp; SDLC Processes
o Process maturity models (e.g., CMMI)<ul><li>Demonstrated experience leading audit facilitation, evidence management, and remediation execution.</li><li>Exceptional written and verbal communication skills, including the ability to present complex compliance topics to senior leadership.</li><li>Proven ability to influence and drive outcomes without direct authority across matrixed organizations.</li></ul>
Preferred<ul><li>Experience with IT Asset Management, Change Management, and Software Lifecycle controls.</li><li>Prior experience supporting internal and/or external regulatory audits.</li><li>Familiarity with IT governance, risk, and compliance (GRC) operating models.</li><li>Strong analytical skills with the ability to translate data into audit ready insights.</li><li>Experience building repeatable compliance processes in evolving or transforming organizations.</li></ul> 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<div>
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.</div><div> 
 
</div><div>Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.</div><div> 
 
</div><div>Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.</div><div> 
 
</div><div>Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.</div>
Marriott International is the world&rsquo;s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

FLEX Director, IT Governance, Audit and Compliance

Tenneco

<div><div>Job Description &ndash; Senior Manager of IT Internal Controls</div> 
<div></div>
<div>
ABOUT TENNECO</div>
<div>
At Tenneco, we don&rsquo;t follow industry standards; we set them, and we don&rsquo;t settle for being best-in-class because we hustle to be better than best-in-class. Whether it&rsquo;s our Core Values&ndash;radical candor, simplify, organizational velocity, tenacious execution and win&ndash;or our Get Stuff Done (GSD) mindset, we&rsquo;re determined to become the most trusted partner and best manufacturer and distributor to the transportation industry.</div> 
<div></div>
<div>
How do we make it happen? Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It&rsquo;s what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success.</div> 
<div>
</div><div>Here, you&rsquo;ll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you&rsquo;re ready to break boundaries, deliver results, and enjoy the ride along the way, you&rsquo;ll thrive here.</div><div> 
Want to learn more about who we are? Check out our website to discover the Tenneco Way.</div> 
<div></div>
<div>
ABOUT THE ROLE</div>
<div>
The Senior Manager of IT Internal Controls will oversee the development and maintenance of a comprehensive IT internal control framework that ensures the integrity, security, and compliance of our global information systems and technology infrastructure. This role is critical in meeting Sarbanes-Oxley Act (SOX) requirements, supporting compliance across multiple international markets, and addressing the complex IT risks inherent in the automotive supply chain. A key responsibility will be to support the effective establishment of an internal audit function focused on IT controls and risk management to strengthen governance and compliance throughout the organization.</div> 
<div></div>
<div>
KEY RESPONSIBILITIES</div>
<ul>
<li>Design, implement, and maintain IT internal controls related to financial reporting systems and key IT processes across global operations, ensuring alignment with SOX and international regulatory requirements.
</li><li>Lead IT risk assessments focusing on global IT systems, cybersecurity, access controls, change management, data privacy, and IT operational risks affecting financial reporting.
</li><li>Collaborate with global IT, finance, compliance, and internal audit teams to embed controls across ERP systems, manufacturing execution systems (MES), supply chain management platforms, cloud services, and cybersecurity programs.
</li><li>Manage IT control testing, remediation efforts, and documentation supporting quarterly SOX compliance cycles and other regulatory audits.
</li><li>Engage with external auditors, regulators, and cross-border compliance teams to facilitate IT control audits and regulatory reviews.
</li><li>Monitor emerging IT risks, evolving regulatory requirements in key global jurisdictions, and automotive industry standards to enhance the IT control environment.
</li><li>Provide leadership and training to global IT and business teams on IT compliance, control practices, and risk mitigation.
</li><li>Prepare comprehensive reports on IT control effectiveness, issues, and remediation status for senior leadership, Audit Committee, and global stakeholders.
</li><li>Foster a global culture of IT governance, risk awareness, data protection, and compliance within a complex automotive supply chain.</li>
</ul>
<div>JOB REQUIREMENTS
</div><ul><li>Education requirement. Bachelor&rsquo;s degree in Information Technology, Computer Science, Accounting, Finance, or related field. Relevant certifications like CISA, CISSP, CISM, CPA, or CIA are strongly preferred.
</li><li>5-10+ years of experience in IT internal controls, IT audit, risk management, or cybersecurity, with experience in a global public company within the automotive or manufacturing sectors preferred.
</li><li>Deep technical knowledge and hands-on experience with SAP ERP systems, including financial, controlling, and supply chain modules.
</li><li>Experience with other global enterprise systems such as Oracle, Microsoft Dynamics, or cloud ERP platforms is advantageous.
</li><li>Expertise in SOX IT general controls (ITGC), application controls, and experience managing compliance across multiple jurisdictions.
</li><li>Familiarity with manufacturing execution systems (MES), automotive-specific IT systems, and supply chain IT platforms.
</li><li>Strong understanding of cybersecurity frameworks (NIST, ISO 27001), data privacy regulations (GDPR, CCPA), and cloud security technologies (AWS, Azure).
</li><li>Proven leadership in managing complex, cross-functional controls programs in a global environment.
</li><li>Superior communication and project management skills with the ability to influence senior leadership and global teams.
</li><li>High ethical standards, integrity, and a commitment to compliance in public company environments.</li></ul> 

<div>
We don&rsquo;t want average. We want exceptional. We want someone who&rsquo;s hungry to build, unafraid to challenge, and bold enough to lead with empathy, speed, and precision. Sound like you? Let us know.</div></div><div></div>

Snr Manager of IT Internal Controls

Confidential Government

<div>
 
 
 Role Overview:
 
 
 
 Ensure the efficiency and effectiveness of the Information Technology sector by overseeing the implementation of IT policies, regulations, and guidelines. The role is responsible for meeting the organization&rsquo;s needs for IT infrastructure and applications while enabling continuous performance improvement, supporting digital transformation, and implementing the organization&rsquo;s IT strategy.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Develop strategic plans and programs for the IT department and oversee their implementation after approval.
 
 
 &bull; Supervise affiliated administrative units and coordinate their activities to ensure operational integration and optimal utilization of available resources.
 
 
 &bull; Oversee the development and implementation of IT policies across the organization.
 
 
 &bull; Lead the development of the digital transformation roadmap and apply best practices in IT governance and management while ensuring the expected benefits from IT projects are achieved.
 
 
 &bull; Contribute to the development and update of the vision, mission, and strategic objectives for information and communications technology within the organization.
 
 
 &bull; Prepare periodic progress reports on IT projects, monitor performance indicators, identify obstacles, assess risks, and coordinate with the Project Management Office.
 
 
 &bull; Oversee the preparation and execution of the five-year IT strategy.
 
 
 &bull; Supervise the preparation of technical specifications and requirements for IT projects in coordination with relevant departments within the organization.
 
 
 &bull; Oversee the development of the annual operational plan and estimated budget for the department and monitor its implementation.
 
 
 &bull; Supervise the development and continuous improvement of IT operational processes and procedures.
 
 
 &bull; Monitor national ICT initiatives and programs and leverage relevant opportunities for the organization.
 
 
 &bull; Oversee studies related to IT service needs and requirements.
 
 
 &bull; Design and develop the enterprise IT architecture supporting the organization&rsquo;s operations and ensure proper documentation.
 
 
 &bull; Oversee the development and implementation of IT service development programs and initiatives within the organization.
 
 
 &bull; Manage and operate IT services in line with recognized best practices and standards.
 
 
 &bull; Develop and manage internal and external digital portals, e-services, and smart applications, and establish frameworks and tools for business intelligence and data analytics.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 Bachelor&rsquo;s degree in Database &amp; Network Design or a related field, with a minimum of 12 years of experience. Alternatively, 10 years with a Master&rsquo;s degree or 8 years with a PhD in a relevant discipline.
 
</div>

Executive Director, Information Technology

NTT DATA

<div>Req ID: 363438
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a IT Project Manager - Active Secret Clearance to join our team in Arlington, Virginia (US-VA), United States (US). 
 
Job Summary:
 
 
The candidate for the Senior Level Expert role will be responsible for supporting the client in establishing IT governance policies, frameworks, and processes that align with the agencies' strategic vision and business goals, while managing risks and compliance. It is desirable that the candidate possess the following skills and attributes: 
 
Tools/Methodologies/Frameworks/References: 
 
MS Office Suite (Outlook, Word, Excel, PowerPoint) 
 
MS Visio, MS Project, MS SharePoint, MS Power BI 
 
ServiceNow 
 
Software Development Lifecycle (SDLC) Methodologies: Agile, Incremental, Waterfall, Spiral, etc. 
 
Project Management Institute (PMI) Body of Knowledge (PMBOK) 
 
Scaled Agile Framework (SAFe) 
 
Information Technology Management Reform Act of 1996 (Public Law 104-106, Clinger Cohen Act) 
 
E-Government Act of 2002 
 
Federal Information Security Modernization Act (FISMA) 
 
Federal Information Technology Acquisition Reform Act (FITARA) 
 
Information Technology Infrastructure Library (ITIL) 
 
Federal Enterprise Architecture Framework 
 
Job Duties:
 
<ul><li>Conduct qualitative and quantitative research to support work assignments for meeting the deliverable objective</li><li>
Conduct qualitative and quantitative analyses for assigned tasks</li><li>
Compile research, findings, and other information into written formats such as white papers, reports, presentations, and other forms of technical documentation</li><li>
Provide Weekly and Monthly Status Reporting</li><li>
Provide meeting support (facilitate meetings, prepare agenda, prepare project briefings, present to the stakeholders, document and distribute meeting minutes, and track actions)</li><li>
Flexibility is a must, as well as the ability to work in a collaborative team environment.</li><li>
Exceptional organizational skills with the ability to coordinate multiple work streams, multi-task and work well under tight deadlines</li><li>
Strong interpersonal skills and proven experience in building partnerships with business and technical stakeholders as applicable</li><li>
Self-starter with ability to perform and lead work independently.</li><li>
Participate in project planning and schedule development/maintenance activities</li><li>
Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project, and task goals and presenting material to senior Government officials</li><li>
Key coordinator between multiple project teams. May work independently and supervise junior staff.</li><li>
A Project Management Professional (PMP) and/or PMI Professional in Business Analysis (PMI-BPA) credential is highly desirable</li></ul> 

Basic Qualifications:
 
<ul><li>BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology.
<ul><li>High School Diploma + 4 additional years of experience = Associate's Degree;
</li><li>Associate's Degree + 4 additional years of experience = Bachelor's Degree</li></ul></li><li>
Minimum 15 years of experience in Federal consulting, which should include strategic planning, policy development, risk management, performance measures, stakeholder collaboration, data governance.
</li><li>Active Secret security clearance</li></ul> 

Preferred Qualifications:
 
<ul><li>Experience with the development of strategic alignment activities, that ensure technology initiatives support core business goals across the agency.</li><li>
Experience with preparing deliverables such as Strategic Plans, Program Management Plans, Program Policies and Procedures, Program and Project Charters (at the Enterprise, Division, Section and Unit levels)</li><li>
Expertise in risk analysis to support project managers in identifying project risk, identifying potential impacts of those risks, and crafting risk mitigation strategies.</li><li>
Knowledge of conducting compliance and service audits and preparing audit findings reports and corrective action plans</li><li>
Experience with the identification of key performance indicators (KPIs) for the purpose of performance measurements, and monitoring IT performance through KPI's and metrics to improve efficiency and service quality</li><li>
Demonstrated experience in conducting business and technical analysis by facilitating working group sessions and engaging working group members to understand and document customer stakeholder functional and technical needs.</li><li>
Experience assessing, interpreting, and providing guidance regarding Office of Management and Budget (OMB), and other office budget and reporting directives and instructions at the agency level.</li><li>
Experience writing alternative analyses, feasibility studies, cost benefit analysis, business cases or point papers based on research, analysis, and observations</li><li>
Experience developing or revising procedures, templates and other related documentation as a result of research, interviews, and work sessions</li><li>
Experience in articulating functional and technical needs to provide support with the liaison between functional stakeholders and the engineering/development teams.</li><li>
Experience w/ IT Governance frameworks, tools, methodologies, etc.</li><li>
Demonstrated experience in automating workflows, data management, and reporting in using an Enterprise Service Management (ESM) tool</li><li>
Demonstrated experience in assessing customer current business processes and functions and make recommendations for improved functional services</li><li>
Experience in Organizational Development analysis to support As-is and To-be models with recommendations to improve an organization's efficiencies and effectiveness in full utilization of resources and delivering quality products to the customer</li><li>
Experience in IT Portfolio Management methodologies and processes, tools, strategic planning, trend analysis, organizational reporting and presentations, and identification of performance indicators for the purpose of performance measurements</li><li>
Experience with the Capital Planning and Investment Control (CPIC) lifecycle and other IT investment processes and requirements; familiarity with the Technology Business Management (TBM) framework</li></ul> 

About NTT DATA 
 
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D. 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

IT Project Manager - Active Secret Clearance

EIX Consulting

<div>
 
 
 Job Title :
 
 
 ITSM Consultant (12 months contract)
 
 
 
 
 
 
 We are hiring a
 
 ITSM Consultant
 
 to join our team. You will
 
 own and lead clientfacing ITSM consulting engagements
 
 , acting as the primary advisor for service management strategy and execution. Your mission is to design, implement and improve the endtoend ITSM operating model and ways of working, delivering measurable outcomes in cost, risk and service experience.
 
 
 What we&rsquo;re specifically looking for from your background
 
 
 &ndash; Essential
 
 <ul>
 <li>
 Endtoend IT lifecycle exposure (design&ndash;build&ndash;test&ndash;deploy&ndash;run) to redesign and integrate Incident, Problem, Change, Release, Request/Catalog, Knowledge and CMDB across the value stream.
 </li>
 <li>
 Real accountability in IT services: prior ownership in IT department/project/service management (not purely advisory), ideally acting as IT Services/Operations Manager and/or Programme/Project Manager.
 </li>
 <li>
 Cost/budget control and commercial governance (contracts, SLAs/OLAs) to support ROI/TCO and supplier management.
 </li>
 <li>
 Multisourcing governance with customers, suppliers and manufacturers: RFI/RFP, due diligence, service models and vendor coordination.
 </li>
 <li>
 Process design and improvement, operating model and IT governance definition with clear standards, RACI and adoption.
 </li>
 <li>
 Experience in complex multinational/matrix environments coordinating multitower providers and on/offshore teams.
 </li>
 <li>
 Team leadership (internal/external, onshore/offshore) and stakeholder facilitation for decision forums and adoption.
 </li>
 <li>
 Executive/business interaction, acting as a bridge between business, compliance and IT to align with regulatory frameworks.
 </li>
 <li>
 Technology evaluation with a bias to automation/AI to enable AIOps/observability and L1/L2 automation.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Education
 
 : Bachelor&rsquo;s in Engineering/Computer Science or similar.
 
 MBA / Master in IT Management
 
 is
 
 nice to have
 
 .
 </li>
 <li>
 
 Technical background
 
 : handson exposure to service operations (e.g., ITO/NOC/SOC/Workplace/Platforms/Networks) and solid understanding of architectures and integrations.
 </li>
 <li>
 
 Delivery background
 
 : prior experience as
 
 IT Services/Operations Manager
 
 and/or
 
 Programme/Project Manager
 
 in large or multiclient environments, in addition to consulting.
 </li>
 <li>
 
 Experience
 
 : 10+ years across ITSM operations and consulting; 5+ leading complex transformations.
 </li>
 <li>
 
 Frameworks
 
 :
 
 ITIL 4
 
 .
 
 IT4IT
 
 exposure is a plus.
 </li>
 <li>
 
 Tooling
 
 : practical experience with ITSM/ESM platforms (e.g., ServiceNow/JSM/BMC), CMDB/Discovery, observability/AIOps, and runbook/RPA automation.
 </li>
 <li>
 
 Languages
 
 : professional English
 </li>
 </ul>
 
 
 Nice to have (certifications &amp; knowledge beyond core ITSM)
 
 
 <ul>
 <li>
 Certifications: ISO 20000, ISO 27001 Internal Auditor, PMP/PRINCE2, DevOps or SRE Foundation, ServiceNow CSA/ITSM.
 </li>
 <li>
 Experience in multitower/multivendor
 
 Transition &amp; Transformation (T&amp;T)
 
 , vendor governance (RFI/RFP, due diligence), and hybrid operations in
 
 AWS/Azure/GCP
 
 .
 </li>
 <li>
 Continuous improvement (e.g., Six Sigma Green Belt) and agile practices (e.g., PSM I).
 </li>
 </ul>
 
 
 Individual Contributor &ndash; yes
 
 
</div>

Information Technology Service Management Consultant

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