it help desk associate

Fairview Health Services

<div>Responsibilities/Job Description:
<div>
The IT Asset Support Associate is responsible for managing and supporting IT assets across the organization. This role requires a proactive individual who can take ownership of technical issues, ensuring high levels of client satisfaction through effective communication and prompt resolutions.<br>
<br>
<b>Responsibilities</b></div><ul><li>
Accountability &amp; Ownership: Take ownership of technical issues related to IT assets, ensuring high levels of client satisfaction through effective communication and prompt resolutions.</li><li>
Incident &amp; Request Management: Respond to escalated requests from the Service Desk regarding endpoint devices and IT asset-related issues via telephone, email, and on-site support.</li><li>
Asset Deployment &amp; Troubleshooting: Execute or support the imaging, installation, deployment, and troubleshooting of IT assets such as desktops, laptops, mobile devices, printers, and peripherals, including upgrades and replacements, on a project or individual basis.</li><li>
Onboarding Support: Manage thorough and timely setup of IT assets for new and existing end-users, ensuring compliance with company standards.</li><li>
Collaboration: Coordinate with cross-functional technology teams to troubleshoot, diagnose, and resolve IT asset-related issues promptly, ensuring proper escalation and hand-off when necessary.</li><li>
Documentation &amp; Monitoring: Document, track, and monitor IT asset requests, problems, and actions per defined processes to ensure timely resolution and high levels of end-user satisfaction.</li><li>
Cabling &amp; Network Support: Provide first-level cabling configuration and support for network and phone issues, including tasks such as punch-downs and cable patching, as related to IT assets.</li><li>
Audit Support: Assist with audit activities by providing accurate IT asset records, data, and adherence to established policies and processes.</li><li>
Policy Champion: Advocate for and enforce established IT asset management processes and policies across technology teams and business units.</li><li>
Process Improvement: Contribute to the creation, execution, and maintenance of best-in-class IT asset management processes to ensure timely response, fulfillment, and user satisfaction. maybe</li><li>
Strategic Collaboration: Work with management to document and refine IT asset-related processes, procedures, and tools for improved efficiency and effectiveness.</li><li>
Continuous Improvement: Offer subject matter expertise and support to enhance IT asset management procedures, anticipate end-user needs, and align with organizational goals.</li><li>
On Call: Participate in on-call rotation outside of normal business hours if required.</li><li>
Mobile: Responsible for performing work at multiple Fairview sites and transporting equipment, as needed within a scheduled shift.</li></ul><div><b><br>
Required Qualifications</b></div><ul><li>
Information Technology Program Certificate and/or equivalent work experience</li><li>
Reliable personal transportation to perform work at multiple sites during a scheduled shift</li><li>
Ability to work on call</li><li>
Strong customer service</li><li>
Strong oral and written communication skills</li><li>
Strong prioritization and problem-solving</li><li>
Team oriented with strong interpersonal skills</li><li>
Proven ability to act with a sense of urgency while maintaining composure and professionalism during potentially emotional critical situations</li><li>
Basic knowledge of networking</li><li>
1 year directl applicable IT support (Service Desk or Hardware Support) experience</li><li>
Drivers License</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Associate of Science or equivalent work experience with focus on Information Technology/Systems related technical field</li><li>
1 year 1 year of working in an enterprise (10,000+ users) and/or healthcare environment</li><li>
Knowledge of supporting iOS and Android</li><li>
Knowledge of IP phones</li><li>
Familiar with IT ticketing system such as Service Now</li><li>
A+, Network+</li></ul><br>
<div></div>
Qualifications: $22.51- $31.78 Hourly</div>

IT Asset Field Support Associate

NTT DATA

<p><b>Req ID:</b> 348829
<br>
<br>
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.<br>
<br>
We are currently seeking a Helpdesk Senior Associate-ITSM to join our team in Bangalore, Karnātaka (IN-KA), India (IN).<br>
<br>
Senior Service Desk Associate English
<br>
India - Hybrid working (Office and Hybrid (Office and Remote))<br>
Competitive Salary &amp; Benefits<br>
Role Overview<br>
The Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &amp; procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.<br>
Role Responsibilities<br>
Manages customer interactions &amp; records reported issues in the ITSM<br>
Identifies issues, apply fixes and investigate root causes using internal instructions.<br>
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail<br>
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance<br>
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner<br>
Key Skills<br>
Ideally University education, preferably technical degree, or Microsoft certifications<br>
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications<br>
Experience of providing Hybrid (Office and Remote) IT support is an advantage<br>
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills<br>
Excellent communication and customer service skills<br>
Fluency in English language<br>
Flexibility to work shifts if required<br>
<br>
<b>About NTT DATA</b><br>
<br>
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D.<br>
<br>
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.<br>
<br>
<b>NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. </b><b>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</b></p>

Helpdesk Senior Associate-ITSM

SCOTT EQUIPMENT

<div><p>Since 1939, Scott has been family owned and proud to represent the world&rsquo;s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!</p><p><br>
<br>
Our founder believed that &ldquo;People are Important&rdquo; and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.</p><p>
</p><p><b>Company Paid Benefits</b></p><p>
Life Insurance</p><p>
Long-Term Disability</p><p>
Short Term Disability for employees with 10 years or more of tenure</p><p>
Emergency Travel Assistance Program including ID theft protection</p><p>
Employee Assistance Program</p><p>
Paid Time Off tiered based on tenure</p><p>
Paid Holidays</p><p>
Wellness program with generous rewards</p><p>
Discretionary profit sharing</p><p>
</p><p><b>Partially company paid benefits</b></p><p>
Shared cost of health insurance with substantial employer contribution</p><p>
401K plan with an employer match on the first 6% an employee contributes</p><p>
</p><p><b>Available Benefits</b></p><p>
Dental</p><p>
Vision</p><p>
Accident Insurance</p><p>
Critical Illness</p><p>
Hospital indemnity
</p><p>Flexible Spending Account</p><p>
Short Term Disability</p><p>
Voluntary Life</p><p>
</p><p><b>Training</b></p><p>
On the Job training</p><p>
In person and online manufacturer training</p><p>
Scott Equipment University, a resource for safety, skills and career development training</p><p>
</p><p><b>Additional benefits</b></p><p>
Prescription Safety Glasses Reimbursement (based on position)</p><p>
Boots reimbursement (based on position)</p><p>
</p><p><b>Job Description:</b></p><p>
The Help Desk Analyst provides technical support across all branches and assists with Tier 1 and Tier 2 incidents, device deployment, user account and access management, diagnostic tool support, and onboarding and offboarding tasks. This role works closely with the Support Services Lead and collaborates with system administrators and application teams to ensure efficient, high-quality service delivery.</p><p><b>
Required</b></p><ul><li>
2+ years IT help desk or desktop support experience.</li><li>
Proficiency with Windows 11, Microsoft 365, and troubleshooting common user issues.</li><li>
Experience imaging and deploying PCs.</li><li>
Familiarity with Active Directory user administration.</li><li>
Basic networking knowledge (TCP/IP, DNS, DHCP).</li><li>
Excellent communication and customer service skills.</li><li>
Strong problem-solving and analysis.</li><li>
Ability to prioritize and multitask.</li><li>
Attention to detail and documentation.</li><li>
Team collaboration.</li><li>
Ability to work independently.</li></ul><p><b>
Preferred</b></p><ul><li>
Experience with OEM diagnostic tools.</li><li>
Exposure to MFA, M365 security, or conditional access.</li><li>
Experience with Cisco Webex Calling or VoIP systems.</li><li>
IT certifications such as A+ or Network+.</li></ul></div>

IT Help Desk Analyst

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
Position:<br>
We are looking to hire an IT Helpdesk Representative, for our Karachi Office. The candidate will be assisting the existing IT/Network Operations team to ensure the computer network performance meets company and user satisfaction.<br>
<br>
Job Responsibilities</div><ul><li>
Serving as the first point of contact for end-user support of computer systems/networks on a routine basis via IT Helpdesk</li><li>
Assists the Network team in designing and configuring the company's local, wired and wireless, and voice systems</li><li>
Manages the daily activities of local network systems and performs diagnostics</li><li>
Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead in accordance with published standards</li><li>
Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems</li><li>
Maintains records of work completed and in progress; and updates network documentation to record installations, upgrades, configurations, etc</li><li>
Manages network management programs and assists the Team Lead in preparing network status reports</li><li>
You must be able to prioritize remediation of issues in an environment with critical uptime requirements</li></ul><div>
Job Qualification &amp; Specifications</div><ul><li>
Bachelor's degree in Computer Science/IT or equivalent.</li></ul><div>
The below certifications/training are highly desirable in addition to the above requirements:</div><ul><li>
CCNA certification in either Routing &amp; Switching or security.</li><li>
Microsoft Certified Professional in Server Infrastructure.</li><li>
Must have knowledge of the following:<ul><li>
Networking protocols, and standards</li><li>
Active Directory, DNS, DHCP, WSUS, WDS</li><li>
Windows Operating Systems</li><li>
VPN and VPN tunnels</li><li>
Good oral and written communication skills.</li><li>
Keen interest in Computer hardware, operating system, and networks.</li><li>
Must have excellent troubleshooting skills.</li></ul></li></ul><div>
Nice to Have</div><ul><li>
Knowledge and experience with Linux servers</li><li>
Knowledge and experience with Firewalls.</li><li>
Knowledge and experience with Network Monitoring Tools.</li></ul><div>
Shift Timings</div><ul><li>
Varied shift schedules may include day or evening hours.</li></ul><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

IT Helpdesk Representative

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  Position
  <br/>
  <br/>
 </strong>
 We are looking to hire an
 <strong>
  IT Helpdesk Representative,
 </strong>
 for our
 <strong>
  Karachi
 </strong>
 Office. The candidate will be assisting the existing IT/Network Operations team to ensure the computer network performance meets company and user satisfaction.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serving as the first point of contact for end-user support of computer systems/networks on a routine basis via IT Helpdesk
  </li>
  <li>
   Assists the Network team in designing and configuring the company's local, wired and wireless, and voice systems
  </li>
  <li>
   Manages the daily activities of local network systems and performs diagnostics
  </li>
  <li>
   Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead in accordance with published standards
  </li>
  <li>
   Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems
  </li>
  <li>
   Maintains records of work completed and in progress; and updates network documentation to record installations, upgrades, configurations, etc
  </li>
  <li>
   Manages network management programs and assists the Team Lead in preparing network status reports
  </li>
  <li>
   You must be able to prioritize remediation of issues in an environment with critical uptime requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualification &amp; Specifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science/IT or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 The below certifications/training are highly desirable in addition to the above requirements:
 <br/>
 <br/>
 <ul>
  <li>
   CCNA certification in either Routing &amp; Switching or security.
  </li>
  <li>
   Microsoft Certified Professional in Server Infrastructure.
  </li>
  <li>
   Must have knowledge of the following:
  </li>
  <ul>
   <li>
    Networking protocols, and standards
   </li>
   <li>
    Active Directory, DNS, DHCP, WSUS, WDS
   </li>
   <li>
    Windows Operating Systems
   </li>
   <li>
    VPN and VPN tunnels
   </li>
   <li>
    Good oral and written communication skills.
   </li>
   <li>
    Keen interest in Computer hardware, operating system, and networks.
   </li>
   <li>
    Must have excellent troubleshooting skills.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge and experience with Linux servers
  </li>
  <li>
   Knowledge and experience with Firewalls.
  </li>
  <li>
   Knowledge and experience with Network Monitoring Tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Shift Timings
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Varied shift schedules may include day or evening hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
The Position</div><div>
We are looking to hire IT Helpdesk Officer for our Lahore Office. The candidate will be assisting the existing IT/Network Operations team to ensure the computer network performance meets company and user satisfaction.</div><div></div><div>
Responsibilities:</div><ul><li><div>
Serving as the first point of contact for end-user support of computer systems/network on a routine basis via IT Helpdesk.</div></li><li><div>
Assists the Network team in designing and configuring the company&rsquo;s local, wired and wireless, and voice systems.</div></li><li><div>
Manages the daily activities of local network systems and perform diagnostics.</div></li><li><div>
Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead in accordance with published standards.</div></li><li><div>
Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems.</div></li><li><div>
Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, configurations, etc.</div></li><li><div>
Manages network management programs and assists the Team Lead in preparing network status reports.</div></li><li><div>
You must be able to prioritize remediation of issues in an environment with critical uptime requirements.</div></li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Infoorigin Inc

<div><p><b>Position Type:</b> Help Desk Coordinator/Administrative Assistant</p><p><b>
Location: </b>Indianapolis, IN</p><p><b>
Position Type: </b>Onsite (Long Term Contract)</p><p><b>
Interview Process: </b>Phone &amp; In Person</p><p><b>
Required/Desired Experience:</b></p><ul><li>
Associate degree or higher in Information Technology, Business Administration, or a related field (will consider min. 5 yrs. exp. in lieu of degree).</li><li>
Experience in IT helpdesk or technical support roles, including experience in cross-functional coordination, ticket triage, and customer service.</li><li>
Experience as executive-level administrative support, including HR coordination, travel logistics, and vendor collaboration.</li><li>
Experience in procurement coordination or purchasing support.</li><li>
Experience in account or identity management support.</li><li>
Experience with event planning or coordination.</li><li>
Prior experience handling sensitive information and maintaining confidentiality.</li><li>
Strong attention to detail &amp; time management with ability to multi-task and prioritize effectively in a fast-paced environment.</li><li>
Strong written &amp; verbal communication skills.</li><li>
Strong skills in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>
Relevant industry certifications or similar credentials.</li></ul></div>

Help Desk Analyst

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