it helpdesk agent

VAM SYSTEMS

<div>Job Description 
VAM Systems is currently looking for Data Scientists - Banking for our Bahrain operations with the following skillsets and terms &amp; conditions:
Years of Experience: 7 &ndash; 10 years
Qualification
Bachelor&rsquo;s Degree in Computer Science / Engineering 
Preferably BE Computer Science &amp; Engineering
Professional Training Required: Machine Learning, Deep Learning, MLOps, AI in Financial Services. 
Professional Qualification Required: Google Professional ML Engineer, Microsoft AI Engineer Associate Professional Licenses Required Not applicable. 
Professional Certifications Required: TensorFlow Developer Certificate, AWS Certified Machine Learning.
Must-Have:<ul><li>Proven hands-on delivery experience in banking, financial institutions, or insurance within Gen AI solutions such as chatbots, document analysis, etc., leveraging RAG and robust architecture with proper governance and security measures</li><li>Several years of ML experience with implemented use cases.</li><li>Hands-on work experience most of which in banking, financial institutions, or insurance industries.</li></ul>
Experience required:
Ability to build and deploy ML models using Python and relevant libraries. Understanding of supervised and unsupervised learning algorithms. 
Experience with model evaluation and performance metrics.
Familiarity with AI use cases in banking (e.g., fraud detection, personalization) Knowledge of data preprocessing and feature engineering. 
Ability to work with cloud-based ML platforms (e.g., Azure ML, AWS SageMaker). Understanding of MLOps and model lifecycle management. 
Ability to communicate insights and build explainable AI models. 
 
 
Core AI / NLP Engineering<ul><li>Python (PyTorch, TensorFlow, LangChain, Hugging Face, OpenAI API, Anthropic Claude, etc.)</li><li>LLM fine-tuning (LoRA, PEFT, prompt tuning)</li><li>Retrieval-Augmented Generation (RAG), vector databases (Pinecone, FAISS, Weaviate, Chroma)</li><li>Prompt engineering and orchestration (LangChain, LlamaIndex, Semantic Kernel, DSPy)</li><li>Knowledge of embeddings, tokenization, and transformer architecture</li><li>Cloud AI tools: AWS Bedrock, Azure OpenAI, Vertex AI, OpenSearch, ElasticSearch</li><li>Model evaluation: hallucination detection, grounding, and benchmarking (BLEU, ROUGE, TruthfulQA, etc.)</li></ul>
 
Software Engineering &amp; Backend Integration<ul><li>RESTful and GraphQL APIs, webhooks</li><li>Containerization and deployment (Docker, Kubernetes, CI/CD)</li><li>Authentication and user/session management</li><li>Data pipelines and microservices</li><li>Knowledge of frameworks like FastAPI, Flask, NestJS, or Express</li><li>Integration with enterprise data (SharePoint, Salesforce, SQL, internal APIs)</li></ul>
Agent Orchestration &amp; Tooling
<ul><li>LangGraph, AutoGen, CrewAI, Flowise, or similar agent frameworks</li><li>Task-decomposition and reasoning chains</li><li>Function calling, tool use, and API chaining</li><li>Memory design (short-term vs long-term)</li><li>Context management and grounding strategies.</li></ul>
Joining time frame: (15 - 30 days)</div>

Data Scientists - Banking

Swissbel

Swiss-Belhotel Seef is seeking a dynamic and service-oriented Front Office Agent to join our team. If you have a passion for hospitality and guest service excellence, we invite you to apply!Key Responsibilities<ul><li>Greet and register guests with courtesy and professionalism</li><li>Fluent in English; fluency in Arabic is an advantage</li><li>Handle check-ins, check-outs, and guest folios in line with hotel procedures</li><li>Manage room inventory and coordinate with Housekeeping for efficient room allocation</li><li>Resolve guest queries and disputes with promptness and professionalism</li><li>Promote SBEC membership and assist with enrolment and benefits</li><li>Ensure compliance with hotel policies, safety, and fire regulations</li><li>Support site inspections, inventory tasks, and other assignments as directed</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Degree in Hotel Management is an advantage</li><li>Minimum 1 year experience in a similar role OR 2+ years in customer service</li><li>Strong interpersonal, communication, and sales skills</li><li>Proficient in Microsoft Office and Property Management Systems (PMS)</li><li>Knowledge of basic accounting.</li><li>High attention to detail and ability to multitask under pressure</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Professional development and training opportunities</li><li>A vibrant, multicultural work environment</li></ul>Job Type: Full-time

Guest Service Agent/Front Desk

Access hr sollutions

Location: BahrainIndustry: Fire Fighting Systems (Active &amp; Passive)Employment Type: Full-timeAbout the RoleWe are looking for an experienced Plumber with a valid Bahrain EWA License to join our fire-fighting systems team. The candidate will be responsible for installing, testing, and maintaining piping networks for fire-fighting systems including sprinklers, hydrants, pumps, and related mechanical components.Key Responsibilities<ul><li>Fire-Fighting System Installation</li><li>Install, repair, and maintain piping systems for:</li><li>Fire sprinkler networks</li><li>Fire hose reel systems</li><li>Hydrant and landing valve systems</li><li>Fire pump room piping</li><li>FM-200 / Clean Agent system piping (as applicable)</li><li>Carry out threading, grooving, welding coordination, pipe supports, valve installations, and line pressure tests and other plumbing works</li></ul>Qualifications &amp; Requirements<ul><li>Valid EWA Plumber License (mandatory).</li><li>Diploma/ITI certification in Plumbing, Mechanical, or related field.</li><li>Minimum 3&ndash;5 years of plumbing experience, ideally in fire-fighting or MEP projects.</li><li>Strong knowledge of fire-fighting piping standards (NFPA, local Bahrain Civil Defense rules).</li><li>Ability to read and interpret plumbing drawings, pipe routing layouts, and isometric diagrams.</li><li>Experience with GI, MS, HDPE, and CPVC fire-rated piping systems.</li><li>Good physical fitness and ability to work on construction sites.</li><li>Strong teamwork and communication skills.</li></ul>What We Offer<ul><li>Competitive salary and overtime benefits</li><li>Accomodation, transportation and work visa</li><li>Professional development opportunities</li><li>Supportive team and safe working environment</li></ul>Job Type: Full-timePay: BD80.000 - BD300.000 per month

Plumber - EWA License

Braxtone Group

<figure class="table"><table><tbody><tr><td>Main Purpose of Job:&nbsp;&nbsp;The role of Lead Generation Agent involves calling potential customers to collect accurate vehicle and insurance information, which will be converted into qualified leads for our motor insurance sales team. Full training will be provided.&nbsp;</td></tr><tr><td>Duties &amp; Responsibilities&nbsp;<ul><li>Make outbound calls to customers to gather car and insurance details.</li><li>Accurately record and update customer information in the system.</li><li>Convert collected data into warm, qualified leads for the sales team.</li><li>Maintain professionalism and a positive attitude during customer interactions.</li><li>Meet lead generation targets.</li></ul>&nbsp;</td></tr><tr><td>Skills &amp; Qualifications<ul><li>Clear and confident communication skills over the phone.</li><li>Good listening skills and attention to detail in data entry.</li><li>Previous call center or customer contact experience is preferred (training provided).</li><li>Ability to work in a team-oriented and target-driven environment.</li></ul></td></tr><tr><td>Typical Working ConditionsNormal Working&nbsp;Hours (40 hours&nbsp;a&nbsp;week)Working&nbsp;Timing may include rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work &nbsp;&nbsp;</td></tr></tbody></table></figure>

Lead Generation Agent

Savills Middle East

<div>
 
 The Role
 
 
 
 We are currently looking for a dynamic and ambitious commercial leasing agent to join our Agency team in Bahrain, the ideal candidate will be eager to play a critical role in achieving business growth.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Develop a comprehensive understanding of the business, with particular expertise in the commercial real estate sector.
 </li>
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 Secure instructions within established guidelines to meet agreed business targets.
 </li>
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 Network effectively within the industry to generate new business opportunities.
 </li>
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 Conduct precise research and present market data both internally and externally to a professional standard.
 </li>
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 Take responsibility for personal business development by setting goals and formulating strategies to achieve them.
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 Refer business leads or potential revenue-generating opportunities.
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 Ensure the efficient administration of all procedures in conducting business.
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 Manage personal workload efficiently while supporting the Head of Transactional Services.
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 Adopt and maintain goodwill, confidentiality, and trust with prospective and existing clients, reflecting the professional image of the business.
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 Communicate effectively with all parties to ensure business is managed in an efficient and professional manner.
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 Create and post relevant research and market content on designated social media channels.
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 Maintain thorough and accurate data records.
 </li>
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 Perform additional tasks as delegated and required.
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 At least 5 years of commercial real estate experience
 </li>
 <li>
 Detailed understanding of the commercial real estate market, including rents, trends, and incentives
 </li>
 <li>
 Proficient in navigating commercial lease elements impacting value
 </li>
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 Capable of drafting and negotiating Heads of Terms and Tenant/Landlord agreements
 </li>
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 Proven track record in new lettings and lease disposals/advisory
 </li>
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 Experienced in client reporting
 </li>
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 Skilled in business development and networking
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 Experienced with tenants, landlords, and flex space operators
 </li>
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 Driven to succeed in a competitive market
 </li>
 <li>
 Strong team player with excellent interpersonal skills
 </li>
 <li>
 Excellent communication skills, both written and verbal
 </li>
 <li>
 Ability to build and maintain business relationships
 </li>
 <li>
 Willingness to take responsibility for delegated tasks
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Commercial Leasing Agent

<div>
 <ul>
 <li>
 BRIEF DESCRIPTION OF JOB FUNCTION
 
 
 </li>
 </ul>
 
 The Function Of Telemarketing Agent Entails The Following
 
 
 
 2.1.1. cold calling techniques on prospects
 
 
 2.1.2. persuading potential customers to purchase a product or service
 
 
 2.1.3. obtaining referrals and leads from a variety of sources from lead generation activities
 
 
 2.1.4. contributing to department&rsquo;s function of collecting data and converting
 
 
 them into qualified leads then conduct sales calls.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Serves customers by selling products via telephone.
 </li>
 <li>
 Contact individuals by telephone in order to solicit sales for goods or services.
 </li>
 <li>
 Recommends changes in products, service, and policy by evaluating results and competitive developments.
 </li>
 <li>
 Resolves customer complaints by investigating problems, developing
 
 
 </li>
 </ul>
 solutions, preparing reports, and making recommendations to management.
 
 
 <ul>
 <li>
 Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
 </li>
 <li>
 Conduct client or market surveys, and type detailed notes regarding sale or service offered.
 </li>
 <li>
 Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
 </li>
 <li>
 Explain products or services and prices, and answer questions from customers.
 </li>
 <li>
 Maintain records of contacts, accounts, and orders in the company&rsquo;s system only.
 </li>
 <li>
 Obtain customer information such as name, address, and payment method, and enter orders into computers.
 </li>
 <li>
 Obtain names and telephone numbers of potential customers from sources such as
 
 
 </li>
 </ul>
 referrals, cold calling, and any other legal means.
 
 
 <ul>
 <li>
 Assist and support the line manager by taking tasks assign by them when necessary.
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Ability to persuade others to change their minds or behavior.
 </li>
 <li>
 Ability to give full attention to what other people are saying, and to actively look for ways to help people.
 </li>
 <li>
 KPIs
 
 
 </li>
 </ul>
 To achieve the daily and monthly sales KPIs as set by the management.
 
 
 Monthly sales results must be within targets set by management in terms of premium and commission income, and this is subject to review minimum of once annually.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 Commissions or incentives to be agreed.
 
 
 Important notes: Commission is only payable if all KPI are achieved.
 
 
 <ul>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours 40 hours a week
 
 
 Working Timing may include rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Tele-sales Representative

Sayres and Associates

<div>Sayres is seeking a Metrics and Data Analyst- Engineering Training in Bahrain with Secret Clearance verifiable in DISS.
This position is located in Manama Bahrain; the Kingdom of Bahrain is the perfect destination; its climate ensures that you can enjoy the warm waters of the Gulf and experience a variety of water sports and other outdoor activities throughout the year. One of the main traditions is Manama Souq - a feast for the senses. The sounds, colors, smells and flavors invite travelers into the heart of the Bahraini experience.
The Engineering Training Analyst will support Commander Naval Surface Squadron Five (CNSS-5). CNSS-5 is the executive agent for the readiness (man, train, and equip) of 10 Patrol Craft (PC) and 4 Mine Countermeasure (MCM) ships forward deployed in Bahrain
Specific responsibilities include:<ul><li>
Provide training for hull, mechanical, and electrical (HM&amp;E) systems and assistance for all ships reporting to CNSS-5.</li><li>
Manage project lead's schedule and associated power point presentations for: Engineering Class room and practical training (MOB E), Damage Control Classroom and practical training (MOB D), Damage Control Material Assessment (DCMA), Engineering Focused LTT (Limited Training Damage Control Focused (LTT), Engineering Critical Program Management, Engineering Non-Critical Program Management, NAVOSH Program Management, Gas Free Engineering, Damage Control Program Management, Engineering Safety Precautions, Maintenance and Material Management (3M), Readiness Events (RE2, RE5, RE6, RE7), and Material Inspections (MI).</li><li>
Maintain a references repository, and qualification process for all assigned CNSS-5 N44 training personnel.</li><li>
Report status and challenge areas for individual ships. Determine root causes for common training challenges and make recommendations improvement.</li></ul>
Qualifications &amp; Clearance Requirements<ul><li>
Eight years of naval shipboard military experience</li><li>
Eight years of Naval engineering experience</li><li>
Proficient in technical skills using Microsoft Office, especially Word, Excel and PowerPoint</li><li>
Detailed knowledge and expertise of Naval administrative and correspondence policies, instructions and regulations required</li><li>
High School Diploma required, associate's degree preferred.</li></ul> 
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis and have been providing excellence in service to the Federal Government since 2001.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
#CJ</div>

Metrics and Data Analyst- Engineering Training (Bahrain)

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