it infrastructure analyst

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><ul><li> Leads programs to develop, maintain and govern M365 platform services.
</li></ul><ul><li> Leads technical and business discussions relative to future enterprise direction.
</li></ul><ul><li> Should work and guide team in daily operations activities.
</li></ul><ul><li> Research &amp; guide the configuration and best practices of
</li></ul> <div>Exchange Online
</div> <div>Exchange On-Premise
</div> <div>Teams
</div> <div>Linux SMTP relay Infrastructure.
</div><ul><li> Look for opportunities to streamline and automate business and technical processes within the M365 Services.
</li></ul><ul><li> Provide technical guidance and implementation for overall security of M365 implementation.
</li></ul><ul><li> Guide and train junior members in day-to-day procedures as necessary.
</li></ul><ul><li> Document and communicate solutions.
</li></ul><ul><li> Should have good Powershell scripting knowledge skills.
</li></ul><ul><li> Provides strategic consulting to business and IT leaders.
</li></ul><ul><li> Works with business leaders to understand business requirements and deliver solutions accordingly</li></ul><br>
<div><br>
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>381721</div>
</div><div><div><b>Desired Skills</b></div>
<div>O365 Admin</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

O365 Administrator

<div></div><div><div><div><div><b>Architectural Design &amp; Strategy:</b> Lead the design and development of a comprehensive, multi-tier cloud architecture (frontend, backend, database, networking) on Microsoft Azure that ensures scalability, resilience, and high availability for end users.<br>
<b>Performance &amp; Scalability:</b> Implement auto-scaling, load balancing, and performance optimization techniques to guarantee a smooth gaming experience, even during peak usage.<ul>
</ul></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>383363</div>
</div><div><div><b>Desired Skills</b></div>
<div>Azure | DevOps</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Data Architect

<div></div><div><div><div><div><div>&quot;Role Summary</div><br>
<div><br>
</div><div>Responsible for managing and maintaining enterprise-level virtualization and Windows infrastructure, ensuring high availability and performance.</div><br>
<div><br>
</div><div>Key Responsibilities</div><br>
<div><br>
</div><ul><li>Design, implement, and manage Hyper-V environments</li></ul><br>
<div><br>
</div><ul><li>Administer Windows Server OS, Active Directory, DNS, DHCP</li></ul><br>
<div><br>
</div><ul><li>Perform VMware administration for virtualized environments</li></ul><br>
<div><br>
</div><ul><li>Patch management, capacity planning, and disaster recovery</li></ul><br>
<div><br>
</div><ul><li>Root cause analysis for complex issues and escalation support</li></ul><br>
<div><br>
</div><div>Required Skills</div><br>
<div><br>
</div><ul><li>Strong expertise in Hyper-V virtualization</li></ul><br>
<div><br>
</div><ul><li>Advanced Windows Server administration</li></ul><br>
<div><br>
</div><ul><li>Good knowledge of VMware vSphere</li></ul><br>
<div><br>
</div><ul><li>Familiarity with PowerShell scripting and automation</li></ul><br>
<div><br>
</div><div>Preferred Certifications</div><br>
<div><br>
</div><ul><li>Microsoft Certified: Windows Server</li></ul><br>
<div><br>
</div><ul><li>VMware Certified Professional (VCP)&quot;</li></ul><br>
<div><br>
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>381722</div>
</div><div><div><b>Desired Skills</b></div>
<div>Windows Admin</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Hyper-V and Windows Admin

<div></div><div><div><div><div><div>&quot;Responsible for managing Oracle Linux Virtualization Manager (OLVM) and KVM-based virtualization platforms along with Red Hat Enterprise Linux systems.</div><br>
<div><br>
</div><div>Key Responsibilities</div><br>
<div><br>
</div><ul><li>Deploy and manage OLVM/KVM environments</li></ul><br>
<div><br>
</div><ul><li>Administer RHEL servers and troubleshoot OS-level issues</li></ul><br>
<div><br>
</div><ul><li>Implement virtualization best practices and security hardening</li></ul><br>
<div><br>
</div><ul><li>Monitor system performance and capacity planning</li></ul><br>
<div><br>
</div><ul><li>Automate tasks using shell scripting or Ansible</li></ul><br>
<div><br>
</div><div>Required Skills</div><br>
<div><br>
</div><ul><li>Expertise in OLVM and KVM virtualization</li></ul><br>
<div><br>
</div><ul><li>Strong RHEL administration skills</li></ul><br>
<div><br>
</div><ul><li>Knowledge of networking and storage integration</li></ul><br>
<div><br>
</div><ul><li>Familiarity with automation tools (Ansible, Bash)</li></ul><br>
<div><br>
</div><div>Preferred Certifications</div><br>
<div><br>
</div><ul><li>Red Hat Certified Engineer (RHCE)</li></ul><br>
<div><br>
</div><ul><li>Oracle Linux Certification</li></ul><br>
<div><br>
</div><div>Work Conditions</div><br>
<div><br>
</div><ul><li>Work Location: Hyderabad</li></ul><br>
<div><br>
</div><ul><li>24/7 support&quot;</li></ul><br>
<div><br>
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>381726</div>
</div><div><div><b>Desired Skills</b></div>
<div>RHEL | Ansible</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Oracle Linux Virtualization Manager

<div></div><div><div><div><div><p>Job Description:</p>
<div>
<div><ul><li>Implement and administration experience in email filtering, SMTP errors, DNS records - MX, SPF/DKIM/DMARC, Quarantine, sandboxing and related technologies</li>
<li>Knowledge on cloud-based email threat prevention platforms</li>
<li>Operational experience in supporting email spam filtering, phishing campaigns, quarantining, monitoring of Proofpoint Threat Attack Protection alerts, maintain and troubleshooting issues</li>
</ul></div></div></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>381427</div>
</div><div><div><b>Desired Skills</b></div>
<div>Digital : Cyber Security - Phishing | Cyber Security</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING</div></div></div><div></div>

Email Security

<div></div><div><div><div><div><div>Lead and deliver high-quality L2/L3 support for enterprise users, with a strong emphasis on fast resolution, technical accuracy, and clear communication.</div><br>
<div><br>
</div><div>Triage and resolve complex incidents across endpoints, virtual desktops (Windows 365), applications, and Microsoft cloud services.</div><br>
<div><br>
</div><div>Serve as the primary escalation point for frontline teams, ensuring SLA adherence and high customer satisfaction.</div><br>
<div><br>
</div><div>Collaborate with engineering teams to identify root causes, propose long-term fixes, and prevent recurrence of issues.</div><br>
<div><br>
</div><div>Maintain and grow knowledge base articles, runbooks, and standard operating procedures to enable consistent and effective support.</div><br>
<div><br>
</div><div>Monitor support queues, analyze incident trends, and drive continuous improvement through problem management practices.</div><br>
<div><br>
</div><div>Contribute to onboarding, training, and mentoring of support analysts and junior engineers.</div><br>
<div><br>
</div><div>Support major IT rollouts, patch cycles, and operational readiness for new services and devices.</div><br>
<div><br>
</div><div>Shape</div><br>
<div><br>
</div><div>years of experience in IT support, with at least 2 years in an L2/L3 escalation role in enterprise environments.</div><br>
<div><br>
</div><div>Strong expertise in troubleshooting Windows 10/11, Microsoft Intune, Windows 365 Cloud PC, and related endpoint services.</div><br>
<div><br>
</div><div>Practical knowledge of device compliance, conditional access, user profiles, app delivery, and security policies.</div><br>
<div><br>
</div><div>Familiarity with support tools and platforms such as BMC, ServiceNow or other ITSM systems.</div><br>
<div><br>
</div><div>Solid understanding of ITIL principles, including incident, problem, and knowledge management.</div><br>
<div><br>
</div><div>Experience resolving hardware, software, network, and authentication issues in hybrid or remote-first work environments.</div><br>
<div><br>
</div><div>Excellent communication, stakeholder management, and documentation skills.
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>383647</div>
</div><div><div><b>Desired Skills</b></div>
<div>Desktop management | EUC</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Desktop Engineering

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 We are seeking talented ICT professionals to join our team at both
 <strong>
  mid
 </strong>
 and
 <strong>
  senior
 </strong>
 levels. The role involves managing IT infrastructure, systems, and digital services to ensure secure, reliable, and efficient technology operations. You will maintain hardware and software, ensure data protection, support digital transformation initiatives, and provide technical support across the organization.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  For All Levels
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and maintain IT hardware, software, and network infrastructure.
  </li>
  <li>
   Implement and monitor cybersecurity measures to protect organizational data.
  </li>
  <li>
   Provide technical support and troubleshooting to end-users.
  </li>
  <li>
   Ensure compliance with IT policies, standards, and best practices.
  </li>
  <li>
   Support and contribute to digital transformation projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional For Senior Level
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead planning and execution of digital transformation initiatives.
  </li>
  <li>
   Develop and enforce cybersecurity policies and frameworks.
  </li>
  <li>
   Conduct risk assessments and implement disaster recovery strategies.
  </li>
  <li>
   Mentor and guide junior ICT team members.
  </li>
  <li>
   Recommend and implement new technologies to enhance IT capabilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
  </li>
  <li>
   Mid-Level Analyst / Specialist: 5&ndash;7 years of experience in IT infrastructure and systems management.
  </li>
  <li>
   Senior Analyst / Specialist: 8&ndash;10 years of progressive experience, including leadership or project management responsibilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong knowledge of networking, operating systems, and cybersecurity practices.
  </li>
  <li>
   Proficiency in IT support, troubleshooting, and service management tools.
  </li>
  <li>
   Familiarity with cloud platforms and emerging digital technologies.
  </li>
  <li>
   Excellent problem-solving and communication skills.
  </li>
  <li>
   For Senior Level: Leadership ability, project management expertise, and strategic thinking.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   ITIL, CCNA, CISSP, Microsoft, or equivalent certifications are an advantage.
  </li>
 </ul>
</div>


ICT Analyst / Specialist (Mid & Senior Levels)

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