it infrastructure engineer

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div> 

About the Role

The Infrastructure Engineer will be responsible for the administration, maintenance, and support of all Careem-managed IT systems, including systems and network infrastructure. This includes day-to-day support, incident, change, and problem management, as well as the ongoing design and implementation of infrastructure changes and enhancements.

Key Objectives and Responsibilities:
<ul>
<li>The role of Network Engineer is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support</li>
<li>Designing and implementing new network solutions and/or improving the efficiency of current networks</li>
<li>Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks</li>
<li>Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.</li>
<li>To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.</li>
<li>The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.</li>
<li>Keeping up to date with latest technology changes and industry practices</li>
<li>Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.) '</li>
<li>Management of incidents to ensure rapid resolution.</li>
<li>Root cause analysis. Managing incidents to ensure all avenues are explored</li>
<li>Weighing up possible solutions and associated risk.</li>
</ul>
Administration:
<ul>
<li>Monitoring and reporting on IT Infrastructure and underlying Network Services</li>
<li>Providing 24x7 second-line support and support escalation services</li>
<li>Resolution of production incidents and underlying causes</li>
<li>Accepting new systems or changes as fit for release</li>
<li>Conducting Service Reviews with internal teams and suppliers</li>
<li>Liaison with 3rd party suppliers</li>
<li>Management of incidents to ensure rapid resolution. Including:</li>
<li>Root cause analysis</li>
<li>Ensuring necessary communication is sent to relevant parties</li>
<li>Weighing up possible solutions and associated risk</li>
<li>Ensuring completion of follow up actions</li>
<li>Design/Review of all network changes</li>
<li>Tracking and resolution of single points of failure within the infrastructure</li>
<li>Assisting project streams on infrastructure changes</li>
</ul>
Communication:
<ul>
<li>Effectively communicates relevant project information to superiors.</li>
<li>Delivers engaging, informative and well-organized presentations.</li>
<li>Resolves and/or escalates issues in a timely fashion.</li>
<li>Understands how to communicate difficult/sensitive information tactfully.</li>
</ul>
Technical Knowledge:
<ul>
<li>Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.</li>
<li>Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and VoIP telephony systems, and strong understanding of voice infrastructures.</li>
<li>IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.</li>
<li>Prior Applications Integration experience; Software as a service Integration</li>
</ul>
Problem Solving: 
<ul>
<li>Combine patience, determination, and persistence to troubleshoot issues</li>
<li>Dynamic, results-oriented problem solver</li>
<li>Easily understand, investigate and solve technical problems in a details driven attitude</li>
<li>Skilled at evaluating options and generating solutions</li>
<li>Strong problem-solving and analytical skills</li>
<li>Troubleshooting equipment or situations</li>
</ul>
Qualifications:
<ul>
<li>Degree in computer science or similar discipline.</li>
<li>Desired Certifications:</li>
<li>Network + , CCNA, CCNP</li>
<li>MCSE or MCITP + AWS/Azure certified</li>
<li>Security +</li>
<li>ITIL</li>
</ul>
Desired Skills: 
Experience working within the industry is desirable:
<ul>
<li>Next Generation Firewalls</li>
<li>MDM (Mobile devices management)</li>
<li>Virtualization, VMWare, AWS , Active Directory, SSO, SASE</li>
<li>LANs, WANs, TCP/IP protocol stack, Routing</li>
<li>Managing heterogeneous network environments.</li>
</ul>
Good to have: 
<ul>
<li>Knowledge of administration and deployment of following</li>
<li>Zscaler</li>
<li>Jump Cloud</li>
<li>Sonus voice gateways</li>
<li>Genesis call center on-prem solution</li>
<li>Cisco Meraki Platform</li>
<li>Orange MPLS</li>
</ul>
Experience:
<ul>
<li>Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users.</li>
</ul><div>What We&rsquo;ll Provide You: 
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</div>
<ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

IT Infrastructure Engineer

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 The Infrastructure Engineer will be responsible for the administration, maintenance, and support of all Careem-managed IT systems, including systems and network infrastructure. This includes day-to-day support, incident, change, and problem management, as well as the ongoing design and implementation of infrastructure changes and enhancements.
 
 
 
 Key Objectives And Responsibilities
 
 
 
 <ul>
 <li>
 The role of Network Engineer is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support
 </li>
 <li>
 Designing and implementing new network solutions and/or improving the efficiency of current networks
 </li>
 <li>
 Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks
 </li>
 <li>
 Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.
 </li>
 <li>
 To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.
 </li>
 <li>
 The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.
 </li>
 <li>
 Keeping up to date with latest technology changes and industry practices
 </li>
 <li>
 Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.) '
 </li>
 <li>
 Management of incidents to ensure rapid resolution.
 </li>
 <li>
 Root cause analysis. Managing incidents to ensure all avenues are explored
 </li>
 <li>
 Weighing up possible solutions and associated risk.
 
 
 </li>
 </ul>
 
 Administration
 
 
 
 <ul>
 <li>
 Monitoring and reporting on IT Infrastructure and underlying Network Services
 </li>
 <li>
 Providing 24x7 second-line support and support escalation services
 </li>
 <li>
 Resolution of production incidents and underlying causes
 </li>
 <li>
 Accepting new systems or changes as fit for release
 </li>
 <li>
 Conducting Service Reviews with internal teams and suppliers
 </li>
 <li>
 Liaison with 3rd party suppliers
 </li>
 <li>
 Management of incidents to ensure rapid resolution. Including:
 </li>
 <li>
 Root cause analysis
 </li>
 <li>
 Ensuring necessary communication is sent to relevant parties
 </li>
 <li>
 Weighing up possible solutions and associated risk
 </li>
 <li>
 Ensuring completion of follow up actions
 </li>
 <li>
 Design/Review of all network changes
 </li>
 <li>
 Tracking and resolution of single points of failure within the infrastructure
 </li>
 <li>
 Assisting project streams on infrastructure changes
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Effectively communicates relevant project information to superiors.
 </li>
 <li>
 Delivers engaging, informative and well-organized presentations.
 </li>
 <li>
 Resolves and/or escalates issues in a timely fashion.
 </li>
 <li>
 Understands how to communicate difficult/sensitive information tactfully.
 
 
 </li>
 </ul>
 
 Technical Knowledge
 
 
 
 <ul>
 <li>
 Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.
 </li>
 <li>
 Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and VoIP telephony systems, and strong understanding of voice infrastructures.
 </li>
 <li>
 IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.
 </li>
 <li>
 Prior Applications Integration experience; Software as a service Integration
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Combine patience, determination, and persistence to troubleshoot issues
 </li>
 <li>
 Dynamic, results-oriented problem solver
 </li>
 <li>
 Easily understand, investigate and solve technical problems in a details driven attitude
 </li>
 <li>
 Skilled at evaluating options and generating solutions
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Troubleshooting equipment or situations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree in computer science or similar discipline.
 </li>
 <li>
 Desired Certifications:
 </li>
 <li>
 Network + , CCNA, CCNP
 </li>
 <li>
 MCSE or MCITP + AWS/Azure certified
 </li>
 <li>
 Security +
 </li>
 <li>
 ITIL
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 Experience working within the industry is desirable:
 
 
 <ul>
 <li>
 Next Generation Firewalls
 </li>
 <li>
 MDM (Mobile devices management)
 </li>
 <li>
 Virtualization, VMWare, AWS , Active Directory, SSO, SASE
 </li>
 <li>
 LANs, WANs, TCP/IP protocol stack, Routing
 </li>
 <li>
 Managing heterogeneous network environments.
 
 
 </li>
 </ul>
 
 Good To Have
 
 
 
 <ul>
 <li>
 Knowledge of administration and deployment of following
 </li>
 <li>
 Zscaler
 </li>
 <li>
 Jump Cloud
 </li>
 <li>
 Sonus voice gateways
 </li>
 <li>
 Genesis call center on-prem solution
 </li>
 <li>
 Cisco Meraki Platform
 </li>
 <li>
 Orange MPLS
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Emirates National Facilities Management

§ Certified IT support professional with deep experience in managing Azure services, Office 365, MDM solutions, and working closely with application teams.§ Strong knowledge of Windows Server, networking, cloud security and endpoint management tools.Bachelor Degree in Computer science or IT with minimum 4 years experience in infrastructure support, including Azure and Microsoft 365 environments.

IT Infrastructure Support Engineer– Cloud & End-User Services  (FM)

Tavily

<div><h2 class="jobSectionHeader">About Tavily</h2>
Tavily is building the infrastructure layer for agentic web interaction at scale. Our API powers Retrieval Augmented Generation (RAG) and real-time reasoning in AI systems.
By connecting large language models to high-quality, trustworthy web content, we help developers build agents that are not only intelligent but also informed.
We work with some of the most innovative teams in AI. From startups shaping the ecosystem to enterprises deploying AI at scale. Whether it&rsquo;s powering sales assistants, research copilots, or internal knowledge tools, Tavily is the missing link between LLMs and the real world.<h2 class="jobSectionHeader">
The Role</h2>
We&rsquo;re looking for an IT &amp; Infrastructure Engineer to own and scale Tavily&rsquo;s core infrastructure environments across our global offices and cloud platforms. You&rsquo;ll design and maintain secure, resilient systems that enable our teams to move fast and build confidently.
This is an ideal role for someone who thrives in hands-on environments, loves solving complex technical challenges, and brings a strong understanding of IT systems, security, and automation.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>Own core infrastructure environments (network, security, endpoints, and SaaS) across global offices and cloud environments</li><li>Design, implement, and maintain resilient network and security architectures (LAN/WAN/VPN, firewalls, access, zero-trust)</li><li>Troubleshoot complex incidents with a sense of urgency and ownership</li><li>Continuously improve system performance and reliability using automation, monitoring, and proactive maintenance</li><li>Collaborate cross-functionally with IT, Security, and Automation teams to deliver scalable and secure infrastructure</li></ul><h2 class="jobSectionHeader">
What You Bring</h2><ul><li>Experience with SaaS ecosystems (Okta, Google Workspace, Slack, etc.)</li><li>Experience with cloud infrastructure (AWS, GCP)</li><li>Experience with monitoring and incident management tools</li><li>Scripting experience in Python or other automation tools (an advantage)</li><li>Experience managing backup and disaster recovery systems (advantage)</li><li>Ability to thrive in high-pressure situations and manage multiple priorities</li><li>Experience leading or participating in large-scale, cross-functional IT projects is a strong plus</li><li>Hands-on experience with monitoring and incident response platforms (e.g., Prometheus, Grafana, PagerDuty) and the ability to develop proactive alerting and dashboards</li></ul><h2 class="jobSectionHeader">
Perks &amp; Benefits</h2><ul><li>A young, open, and inclusive culture where everyone has real impact from day one</li><li>The chance to build alongside a fast-moving team at the forefront of agentic AI</li><li>A deep-work culture that values curiosity, creativity, and learning</li><li>Full relocation package for the whole family including accommodation, insurance, flights, children&rsquo;s education, and more</li></ul></div>

System Administrator- Infrastructure Engineer

eMagine Solutions

<div>
 
 
 Emirati IT Infrastructure Engineer (Network Focus)
 
 
 
 
 Location:
 
 Abu Dhabi, Emirates
 
 
 
 Sector:
 
 Major Global Local Powerhouse | Emiratisation Project
 
 
 eMagine Solutions has been retained by a major Emirates powerhouse to identify exceptional Emirati talent for a high-impact IT Infrastructure Engineer (Network Focus) position. This is a unique opportunity for Nationals to advance their careers and contribute to the digital transformation of one of the country&rsquo;s most influential organizations.
 
 
 
 The Opportunity:
 
 
 
 As an IT Infrastructure Engineer, you will play a pivotal role in supporting and enhancing mission-critical IT infrastructure across the enterprise. You&rsquo;ll work at the forefront of technology managing LAN/WAN environments, Cisco wireless and IP telephony, network security, Azure cloud services, virtualization (Hyper-V, VMware), and Windows server platforms. This role is integral to maintaining operational excellence and driving innovation within a dynamic, large-scale environment.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and monitor enterprise network infrastructure (LAN, WAN, Cisco, Fortinet, VPN)
 </li>
 <li>
 Provide operational support for Azure cloud and Windows server environments
 </li>
 <li>
 Adhere to and improve ITIL-based processes (Incident, Problem, Change Management)
 </li>
 <li>
 Collaborate with global teams to implement technology standards and best practices
 </li>
 <li>
 Drive continuous improvement and innovation in IT operations
 </li>
 </ul>
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 
 Emiratization Project
 
 </li>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, or related discipline
 </li>
 <li>
 Minimum 6 years&rsquo; relevant experience in IT infrastructure with a strong focus on networks
 </li>
 <li>
 Certifications in Cisco &amp; Fortinet technologies and Microsoft Azure Administration (required)
 </li>
 <li>
 Hands-on experience with Cisco switching/routing, Fortinet UTM, VPNs, IP telephony, virtualization (Hyper-V, VMware), and Windows OS
 </li>
 <li>
 ITIL V3 Foundation and Microsoft OS certifications (preferred)
 </li>
 </ul>
 
 
 Why Apply?
 
 
 <ul>
 <li>
 Join a flagship Emiratisation project at a leading Emirati organization
 </li>
 <li>
 Work with cutting-edge technology in a collaborative, high-performance environment
 </li>
 <li>
 Attractive compensation, professional development, and long-term career growth
 </li>
 </ul>
</div>

Infrastructure Engineer (Emiratization Project)

Real Secure IT

Position: Infrastructure &amp; Systems EngineerExperience: 3+ YearsDepartment: Enterprise Infrastructure &amp; SolutionsLocation: DubaiAbout the RoleWe&rsquo;re looking for a highly skilled Infrastructure &amp; Systems Engineer with proven experience in IT infrastructure, virtualization, and enterprise networking. You will play a key role in deploying, managing, and migrating critical systems while integrating IT with Building Management and Smart Systems platforms.Key ResponsibilitiesDesign, deploy, and migrate Windows environments, including AD, DNS, and Email Servers.Manage virtualized infrastructures using VMware vSphere/ESXi, Microsoft Hyper-V, or Sangfor, including P2V migrations.Plan and execute cloud and hybrid migrations (Exchange &rarr; M365, Google Workspace, etc.).Oversee data center operations&mdash;server deployment, redundancy, backups, and disaster recovery.Configure and maintain network infrastructure (Firewalls, Routers, Switches, Wi-Fi, VPN).Support unified communication systems such as IP Telephony (VoIP) and Video Conferencing.Integrate BMS, IoT, and AV/PA systems with secure IT networks.Required Skills3+ years in an Infrastructure or Systems Engineering role.Strong expertise in Active Directory, DNS, GPO, and Server Migrations.Hands-on with VMware / Hyper-V / Sangfor virtualization.Solid understanding of networking (L2/L3, VLANs, Firewalls, VPNs).Experience with hybrid cloud environments (Azure AD, M365, etc.).Education &amp; CertificationsBachelor&rsquo;s in Computer Science / Information Technology or related.Preferred: VCP, Azure/AWS, CCNA, Microsoft Server certifications.Soft SkillsExcellent problem-solving, communication, and multitasking abilities.Ability to design and implement scalable, secure infrastructure solutions.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Infrastructure & Systems Engineer

Road and Transport, RTA Dubai

Job Title Infrastructure Engineer Automated Toll System Dubai Job Description Infrastructure Engineer Automated Toll System Dubai Job Location: Dubai, UAE Industry: Transportation and Infrastructure Function: Electronic Engineering Job Type: Full-time Position Overview The Roads and Transport Authority (RTA) is looking for an experienced Infrastructure Engineer to manage and optimize the Nol Automated Toll System infrastructure. This role is crucial for ensuring the stability, scalability, and security of the system while supporting Dubai s vision for advanced transportation technologies. What You ll Do * Design and implement infrastructure for the Nol Automated Toll System, ensuring compatibility with current and future needs. * Regularly review and enhance infrastructure effectiveness to align with business and operational requirements. * Design system, application, and infrastructure architecture, integrating internal and external systems seamlessly. * Review software specifications and business cases to ensure compliance with RTA standards and best practices. * Manage and maintain infrastructure for the Automated Toll System and address technical incidents impacting service continuity. * Implement and monitor security controls, address vulnerabilities identified in audits, and support security compliance processes. * Lead capacity management, conduct performance planning, and identify resource requirements. * Oversee disaster recovery processes, backup operations, and periodic simulation tests for business continuity. * Prepare and maintain Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). * Collaborate with internal teams to support data design, solution architecture, and future improvements based on analytics. * Identify and mitigate project risks, ensuring all technical standards and compliance requirements are met. Ideal Profile * Bachelor s degree in Computer Engineering, Electrical and Electronic Engineering, Computer Science, or IT from a recognized university. * Minimum of 5 years of relevant experience in infrastructure management or a related field. * Strong knowledge of ISO 20000 standards, IT service management, and infrastructure security. * Skilled in risk management, project management, and troubleshooting advanced IT systems. * Familiarity with Agile methodologies and effective stakeholder communication. * Strong technical expertise in ACS infrastructure and integrated system design. Why Join Us * Work with a leading authority driving innovation in Dubai s transport sector. * Competitive tax-free salary and benefits package. * Professional development opportunities and exposure to large-scale infrastructure projects. * Be part of Dubai s smart mobility initiatives and future-ready systems.

Infrastructure Engineer Automated Toll System Dubai

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