it infrastructure engineer

Careem

<div><div>Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.</div><div>
About the Role

The Infrastructure Engineer will be responsible for the administration, maintenance, and support of all Careem-managed IT systems, including systems and network infrastructure. This includes day-to-day support, incident, change, and problem management, as well as the ongoing design and implementation of infrastructure changes and enhancements.

Key Objectives and Responsibilities:
<ul>
<li>The role of Network Engineer is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support</li>
<li>Designing and implementing new network solutions and/or improving the efficiency of current networks</li>
<li>Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks</li>
<li>Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.</li>
<li>To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.</li>
<li>The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.</li>
<li>Keeping up to date with latest technology changes and industry practices</li>
<li>Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.) '</li>
<li>Management of incidents to ensure rapid resolution.</li>
<li>Root cause analysis. Managing incidents to ensure all avenues are explored</li>
<li>Weighing up possible solutions and associated risk.</li>
</ul>
Administration:
<ul>
<li>Monitoring and reporting on IT Infrastructure and underlying Network Services</li>
<li>Providing 24x7 second-line support and support escalation services</li>
<li>Resolution of production incidents and underlying causes</li>
<li>Accepting new systems or changes as fit for release</li>
<li>Conducting Service Reviews with internal teams and suppliers</li>
<li>Liaison with 3rd party suppliers</li>
<li>Management of incidents to ensure rapid resolution. Including:</li>
<li>Root cause analysis</li>
<li>Ensuring necessary communication is sent to relevant parties</li>
<li>Weighing up possible solutions and associated risk</li>
<li>Ensuring completion of follow up actions</li>
<li>Design/Review of all network changes</li>
<li>Tracking and resolution of single points of failure within the infrastructure</li>
<li>Assisting project streams on infrastructure changes</li>
</ul>
Communication:
<ul>
<li>Effectively communicates relevant project information to superiors.</li>
<li>Delivers engaging, informative and well-organized presentations.</li>
<li>Resolves and/or escalates issues in a timely fashion.</li>
<li>Understands how to communicate difficult/sensitive information tactfully.</li>
</ul>
Technical Knowledge:
<ul>
<li>Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.</li>
<li>Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and VoIP telephony systems, and strong understanding of voice infrastructures.</li>
<li>IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.</li>
<li>Prior Applications Integration experience; Software as a service Integration</li>
</ul>
Problem Solving: 
<ul>
<li>Combine patience, determination, and persistence to troubleshoot issues</li>
<li>Dynamic, results-oriented problem solver</li>
<li>Easily understand, investigate and solve technical problems in a details driven attitude</li>
<li>Skilled at evaluating options and generating solutions</li>
<li>Strong problem-solving and analytical skills</li>
<li>Troubleshooting equipment or situations</li>
</ul>
Qualifications:
<ul>
<li>Degree in computer science or similar discipline.</li>
<li>Desired Certifications:</li>
<li>Network + , CCNA, CCNP</li>
<li>MCSE or MCITP + AWS/Azure certified</li>
<li>Security +</li>
<li>ITIL</li>
</ul>
Desired Skills: 
Experience working within the industry is desirable:
<ul>
<li>Next Generation Firewalls</li>
<li>MDM (Mobile devices management)</li>
<li>Virtualization, VMWare, AWS , Active Directory, SSO, SASE</li>
<li>LANs, WANs, TCP/IP protocol stack, Routing</li>
<li>Managing heterogeneous network environments.</li>
</ul>
Good to have: 
<ul>
<li>Knowledge of administration and deployment of following</li>
<li>Zscaler</li>
<li>Jump Cloud</li>
<li>Sonus voice gateways</li>
<li>Genesis call center on-prem solution</li>
<li>Cisco Meraki Platform</li>
<li>Orange MPLS</li>
</ul>
Experience:
<ul>
<li>Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users.</li>
</ul>
<div>What We&rsquo;ll Provide You: 
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</div>
<ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

IT Infrastructure Engineer

<div><div>Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.</div><div>
About the role:

The Infrastructure engineer will be responsible for the Systems &amp; Network Administration, change, managing and supporting the enterprise network, maintenance and support, day to day support, incident management, problem management of all Careem managed IT systems and the ongoing design and implementation of Infrastructure changes and enhancements.

This role will therefore include responsibility for:

Key Objectives:
<ul>
<li>The role is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support</li>
<li>Designing and implementing new network solutions and/or improving the efficiency of current networks</li>
<li>Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks</li>
<li>Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.</li>
<li>To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.</li>
<li>The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.</li>
<li>Keeping up to date with latest technology changes and industry practices.</li><li> 

Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.)
</li>
<li>Management of incidents to ensure rapid resolution. Including: (Root cause analysis. Managing incidents to ensure all avenues are explored.

Weighing up possible solutions and associated risk)
</li>
</ul>Key Responsibilities: 

Administration:
<ul>
<li>Monitoring and reporting on IT Infrastructure and underlying Network Services</li>
<li>Providing 24x7 second-line support and support escalation services</li>
<li>Resolution of production incidents and underlying causes</li>
<li>Accepting new systems or changes as fit for release</li>
<li>Conducting Service Reviews with internal teams and suppliers</li>
<li>Liaison with 3rd party suppliers</li>
<li>Management of incidents to ensure rapid resolution. Including:</li>
<ul><li>Root cause analysis</li>
<li>Ensuring necessary communication is sent to relevant parties</li>
<li>Weighing up possible solutions and associated risk</li>
<li>Ensuring completion of follow up actions</li>
</ul><li>Design/Review of all network changes</li>
<li>Tracking and resolution of single points of failure within the infrastructure</li>
</ul>
Technical Knowledge:
<ul>
<li>Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.</li>
<li>Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and</li>
<li>VoIP telephony systems, and strong understanding of voice infrastructures</li>
<li>IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.</li>
<li>Prior Applications Integration experience; Software as a service Integration</li>
</ul>
Problem Solving
<ul>
<li>Combine patience, determination, and persistence to troubleshoot issues</li>
<li>Dynamic, results-oriented problem solver</li>
<li>Easily understand, investigate and solve technical problems in a details driven attitude</li>
<li>Skilled at evaluating options and generating solutions</li>
<li>Strong problem-solving and analytical skills</li>
<li>Troubleshooting equipment or situations</li>
</ul>
QUALIFICATIONS AND EXPERIENCE: 

Degree in computer science or similar discipline.

Desired Certifications:
<ul>
<li>Network + , CCNA, CCNP</li>
<li>MCSE or MCITP + AWS/Azure certified</li>
<li>Security +</li>
<li>ITIL</li>
</ul>
 Desired Skills:
<ul>
<li>Experience working within the industry is desirable</li>
<li>Next Generation Firewalls</li>
<li>MDM (Mobile devices management)</li>
<li>Virtualization, VMWare, AWS , Active Directory, SSO, SASE</li>
<li>LANs, WANs, TCP/IP protocol stack, Routing</li>
<li>Managing heterogeneous network environments.</li>
</ul>
Good to have:
<ul>
<li>Knowledge of administration and deployment of following</li>
<li>Zscaler</li>
<li>Jump Cloud - MDM</li>
<li>Sonus voice gateways</li>
<li>Genesis call center on-prem solution</li>
<li>Cisco Meraki Platform</li>
<li>Orange MPLS</li>
</ul>
Experience:

Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users 


What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Computer World S.P.C.

Location: Bahrain (Locally Available Candidates Only).Experience: Minimum 1 year in IT.Education: Bachelor's Degree in IT or related field.We are seeking a proactive Network Engineer to support and maintain our IT infrastructure. The ideal candidate will assist in day-to-day operations and take part in special assignments as needed.Key Responsibilities:- Support, configure, and maintain network and communication infrastructure.- Troubleshoot and resolve IT incidents and service requests (remote/on-site).- Provide support for end-user devices: desktops, laptops, printers, scanners, etc.- Ensure compliance with internal IT and cybersecurity policies.- Conduct ad-hoc assignments and projects.Job Types: Full-time, Permanent, ContractPay: BD500.000 per monthApplication Question(s):<ul><li>How many years experience do you have in Networking &amp; Security?</li><li>Where are based currently?</li></ul>

Network Engineer

DBiz ai solutions

<div><div>Job Title: Cloud Engineer &ndash; AWS, CI/CD &amp; Infrastructure Automation</div><div>
Department: Information Technology / Research Computing 
Location: Bangalore/Kochi/Pan india 
Shift: General 
Job Type: Full-Time 
Reports To: Director of IT Infrastructure / Head of Research Computing</div><div>
Position Summary:</div><div>
DBiz.ai is seeking a dedicated and technically proficient Cloud Engineer to support our growing cloud infrastructure needs across academic, research, and administrative domains. The ideal candidate will have strong experience with AWS core services, CI/CD pipelines using GitHub, and Infrastructure as Code (IaC) to help modernize and automate our cloud environments.</div><div>
Key Responsibilities:</div><ul><li>
Design, implement, and manage AWS-based cloud infrastructure to support academic and research computing needs.</li><li>
Develop and maintain CI/CD pipelines for deploying applications and services using GitHub Actions or similar tools.</li><li>
Automate infrastructure provisioning and configuration using IaC tools such as Terraform or AWS CloudFormation.</li><li>
Design and implement solutions using AWS Machine Learning (SageMaker, Bedrock), data analytics (Redshift), and data processing tools (Glue, Step Functions) to support automation and intelligent decision-making</li><li>
Collaborate with faculty, researchers, and IT staff to support cloud-based research workflows and data pipelines.</li><li>
Ensure cloud environments are secure, scalable, and cost-effective.</li><li>
Monitor system performance and troubleshoot issues related to cloud infrastructure and deployments.</li><li>
Document cloud architecture, workflows, and best practices for internal knowledge sharing and compliance.</li></ul><div>
Required Qualifications:</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Strong experience with AWS core services (EC2, S3, IAM, VPC, Lambda, CloudWatch, etc.).</li><li>
Proficiency in GitHub and building CI/CD pipelines.</li><li>
Hands-on experience with Infrastructure as Code tools (Terraform, CloudFormation, etc.).</li><li>
Familiarity with scripting languages (e.g., Python, Bash).</li><li>
Exposure to AWS Machine Learning services (e.g., SageMaker, Bedrock), Data Analytics tools (e.g., Redshift), and Data Processing and Orchestration services (e.g., Glue, Step Functions).</li><li>
Strong understanding of cloud security, networking, and architecture principles.</li><li>
Excellent communication and collaboration skills, especially in academic or research settings.</li></ul><div>
Preferred Qualifications:</div><ul><li>
AWS Certification (e.g., AWS Certified Solutions Architect &ndash; Associate).</li><li>
Experience supporting research computing environments or academic IT infrastructure.</li><li>
Familiarity with containerization (Docker, Kubernetes) and hybrid cloud environments.</li><li>
Experience working in a university or public sector environment.</li></ul></div><div></div>

Cloud Infra Engineer

DICETEK LLC

<div>Position: System &amp; Network Engineer
Location: Dubai
Experience Required: Minimum 5 years
Reports to: IT Infrastructure Manager<h2 class="jobSectionHeader">
Role Summary</h2>
The System &amp; Network Engineer will be responsible for the design, implementation, administration, and support of the Bank&rsquo;s IT infrastructure, including servers, storage, networking, and security systems. The role requires strong hands-on technical expertise, troubleshooting skills, and the ability to work collaboratively with internal teams and external vendors to ensure high availability, performance, and security of IT services.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Systems Administration</h3><ul><li>Install, configure, and maintain Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and storage systems.</li><li>Perform system upgrades, patch management, backups, and disaster recovery (DR) testing.</li><li>Monitor system performance, capacity, and availability; proactively address issues.</li><li>Implement and maintain Active Directory, Group Policies, DNS, DHCP, and related services.</li></ul><h3 class="jobSectionHeader">
Network Administration</h3><ul><li>Manage and maintain enterprise network infrastructure including switches, routers, firewalls, and VPNs.</li><li>Configure and troubleshoot LAN/WAN, MPLS, VLANs, wireless networks, and network security appliances.</li><li>Monitor network performance, availability, and optimize bandwidth utilization.</li><li>Implement and enforce network security controls in line with organizational policies.</li></ul><h3 class="jobSectionHeader">
Support &amp; Operations</h3><ul><li>Provide Level 1/2 support for system and network-related incidents and service requests.</li><li>Maintain IT asset inventory and documentation (network diagrams, system configurations, SOPs).</li><li>Participate in IT projects, migrations, and transformation initiatives.</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Skills</h2><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum 5 years of hands-on experience in system and network administration.</li><li>Strong knowledge of:</li><li>Systems: Windows Server, Linux, VMware/Hyper-V, Backup &amp; DR solutions.</li><li>Networks: Cisco/Juniper switches, routers, firewalls (Fortinet/Palo Alto), VPNs, Load Balancers.</li><li>Security: Firewalls, IDS/IPS, endpoint protection, patching.</li><li>Experience with cloud platforms (Microsoft Azure preferred) is an advantage.</li><li>Familiarity with ITIL processes (Incident, Change, Problem, Configuration).</li><li>Certifications such as CCNA/CCNP, MCSA/MCSE, VMware VCP, or equivalent are highly desirable.</li><li>Strong troubleshooting, analytical, and documentation skills.</li><li>Excellent communication and teamwork abilities.</li></ul><h2 class="jobSectionHeader">
Key Attributes</h2><ul><li>Proactive, detail-oriented, and able to work independently under pressure.</li><li>Strong sense of ownership and accountability.</li><li>Willingness to provide after-hours/on-call support when required.</li></ul></div>

System & Network Engineer

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
<div><div>Job Posting
</div></div><div><div><div><div>Planning Engineer
Qatar
Parsons&rsquo; engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway transportation; water conveyance and wastewater treatment; oil and gas; land development; public; and aviation infrastructure to our customers and communities. Parsons creates interconnected communities and world-class infrastructure.
What You'll Be Doing:
<ul><li>The Planning Engineer will be providing all necessary assistance to the construction supervision team with respect to all planning and scheduling issues and progress of the works. The incumbent will be responsible for the review and approval of the submitted work program by the contractor and he will monitor the work progress during the construction and reports to the Planning Manager.
</li><li>He will participate and coordinate with the contractor to produce recovery work programs in case of delays and he will participate in assessment and analysis of time related claims.
</li><li>Review, check and evaluate the Contractor&rsquo;s time schedule of works.
</li><li>Following the review, recommend, acceptance / rejection of the Contractor&rsquo;s time schedule for forwarding the recommendation to the Client for program acceptance.
</li><li>Monitor the work progress, compare to the accepted program of work and report to the Planning Manager.
</li><li>Coordinate with the Planning Engineers of Client and the Contractor on all scheduling issues and progress.
</li><li>Prepare weekly, monthly (or any period agreed with The Client) reports about the status of construction progress.
</li><li>Evaluate, and forecast project progress and performance against the established accepted / amended schedule with critical milestones.
</li><li>Assess the impact(s) of design/construction changes and schedule slippages.
</li><li>Inform the Client of any potential delays in the project completion or the milestones.
</li><li>Analyse, assess and participate in discussions about any suggested recovery program by the Contractor to mitigate any delays.
</li><li>Participate in the assessment and analysis of time related claims by the contractor.
</li><li>Assist the Planning Manager in progress validation, monitoring KPI&rsquo;s &amp; Construction commodities, and preparation of project status reports.
</li></ul>What Required Skills You'll Bring:
<ul><li>BSc degree in Civil Engineering discipline.
</li><li>Minimum 14 years of directly related experience in planning and scheduling both engineering and construction activities and a minimum of 2 years GCC experience.
</li><li>Experience on construction of large scale infrastructure projects.
</li><li>Proficiency in scheduling software including Primavera P6.2, Claim Digger, schedule Analyser and other presentation software like MS office, Visio, Crystal Reports, etc.
</li><li>Thorough knowledge of industry practices and regulations.
</li><li>Knowledge of current technology and its effective use on the project.
</li><li>Must have good command of English both written and spoken, good communication and presentation skills.
</li><li>MMUP is a must.
</li></ul></div></div></div></div>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Planning Engineer (Infrastructure)

International Turnkey Systems - ITS

<div>
 
 We are looking for an experienced IT Infrastructure Engineer to manage, maintain, upgrade, and support the core infrastructure systems. This role ensures the availability, performance, security, and scalability of enterprise platforms like Active Directory, Exchange, Citrix, Infoblox, Microsoft Identity Manager (MIM), Microsoft Azure, Intune, and Office 365. The ideal candidate will have hands-on experience with hybrid environments (on-premises and cloud), excellent troubleshooting skills, and a proactive approach to infrastructure optimization and security compliance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 System Administration &amp; Support
 
 
 
 - Manage and administer Active Directory (user accounts, GPOs, trusts, replication, security policies).
 
 
 - Support and maintain Microsoft Exchange (mail flow, DAGs, mailbox policies, hybrid configuration with Office 365).
 
 
 - Administer and troubleshoot Citrix environments (virtual apps, load balancing, profile management).
 
 
 - Manage Infoblox for DNS, DHCP, and IPAM services.
 
 
 - Administer Microsoft Identity Manager (MIM) for identity lifecycle and synchronization.
 
 
 - Oversee Office 365 services (Exchange Online, Teams, OneDrive, SharePoint, licensing, compliance).
 
 
 - Manage Azure AD / Entra ID, including conditional access, PIM, and identity protection.
 
 
 - Administer Microsoft Intune (device management, compliance policies, app deployment).
 
 
 
 
 
 Maintenance &amp; Upgrades
 
 
 
 - Apply patches, updates, and upgrades across infrastructure systems.
 
 
 - Monitor system performance and capacity, ensuring proactive scaling and availability.
 
 
 - Plan and execute infrastructure migrations (e.g., hybrid Exchange, Azure AD sync, Citrix, Infoblox upgrades).
 
 
 
 
 
 Security &amp; Compliance
 
 
 
 - Implement and enforce security best practices (MFA, least privilege, encryption, monitoring).
 
 
 - Maintain compliance with corporate, industry, and regulatory requirements.
 
 
 - Work closely with security teams to remediate vulnerabilities and findings.
 
 
 
 
 
 Collaboration &amp; Documentation
 
 
 
 - Collaborate with cross-functional teams (Networking, Security, DevOps, Application teams).
 
 
 - Maintain accurate system documentation, runbooks, and knowledge base articles.
 
 
 - Provide Tier 3/advanced support for incidents escalated from NOC/Service desk.
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 - Bachelor's degree in computer science or equivalent
 
 
 - 5+ years of experience in IT infrastructure roles with enterprise systems.
 
 
 - Expertise in Active Directory, Exchange, Citrix, Infoblox, and Office 365 administration.
 
 
 - Strong knowledge of Azure AD / Intune / MIM.
 
 
 - Experience with hybrid cloud (on-premises + Azure).
 
 
 - Familiarity with PowerShell scripting and automation.
 
 
 - Understanding of security frameworks and best practices (ISO, PCI, NIST, CIS).
 
</div>

Information Technology Infrastructure Engineer

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