it infrastructure engineer

Katharine House Hospice

<div>IT Infrastructure Engineer &ndash; Katharine House Hospice.
Job Type: Permanent, Full time
Location: Katharine House Hospice, Stafford
Salary: &pound;40,000 to 45,000
Hours: 37.5 hours per week
Closing date: 17/07/2026, however this may close earlier, subject to response rate
Telephone interview date: 24/07/2026
Face to face interview date: 29/07/2026
We are seeking an experienced IT Infrastructure Engineer to provide first, second- and third-line technical support across all of Katharine House sites. This is a deeply rewarding opportunity to support patients with life-limiting illnesses and their carers by ensuring that systems are secure, reliable and aligned with both current and future operational goals.
About us
Katharine House Hospice is a specialist palliative care service supporting adults with life-limiting illness. Our aim is to enable people with incurable illnesses to live life as fully as possible and make the most of the time that they have, as well as supporting their loved ones. 
We focus on delivering high quality care and can give the time needed to provide the best experience for our patients and their families. Our greatest asset is our staff resource, both paid or voluntary. We have a wide range of dedicated, professional, enthusiastic employees who work together to deliver a service of excellence. 
We value people - so much so, it&rsquo;s one of our three key values as a charity. We provide ongoing support with opportunities for professional development for our staff. We are also able to provide access to the NHS pension scheme if you are currently an existing member.
The Role
Please note, an enhanced DBS clearance will be required for this role. 
You&rsquo;ll work 37.5 hours per week within the hours of 8.30am-5pm Monday to Friday however there is the need to work occasional evenings and weekends on an on-call basis, to meet the needs of the Hospice. The successful candidate will provide both face to face and remote support to users across two main sites in Stafford, with occasional travel to over 15 retail outlets within a 25-mile radius and therefore, a full driving licence, access to a vehicle and business insurance are required for this role. We&rsquo;re open to discussing flexible working arrangements that meet the needs of both the service and the successful candidate.
Skills and Experience
You will have:<ul>
<li>
A full driving licence, access to a vehicle and business use insurance.</li>
<li>A degree in an IT related discipline or the equivalent experience</li>
<li>Relevant IT certifications (e.g. Microsoft, CompTIA A+/Network+, Cisco, ITIL) or equivalent recognised qualifications.</li>
</ul><ul><li>Strong customer service and communication skills</li>
<li>Be a team player who is logical and able to problem solve</li>
<li>Ability to manage multiple priorities effectively</li>
<li>Awareness of up-to-date IT security best practices</li>
<li>Confident with Microsoft Office Suite (Office 365)</li>
<li>Technical expertise in Active Directory and Microsoft Entra, Microsoft 365 Administration, Intune, Defender, Azure, SQL Server, Exchange, ESET Endpoint Security, Telephony Systems Support (3CX) and Veeam Backup, Networking technologies including TCP/IP, DHCP, DNS, switching, routing and firewalls.</li>
<li>Be committed to upholding the hospice values.
</li>
</ul>What&rsquo;s in it for you?<ul><li>
Annual leave</li></ul>
33 days per annum, which includes bank holidays (pro rata for part time), increasing after 5 and 10 years&rsquo; service. Buying and selling of annual leave on an annual basis.
<ul><li>Pension scheme</li></ul>
We match contributions up to 7%. If you&rsquo;re currently contributing to the NHS pension scheme you can continue to do so.<ul><li>
Death in service benefit</li></ul>
Reassurance should the worst happen. 2 x salary to your family.<ul>
<li>
Employee Assistance Programme Providing support for your wellbeing.</li>
<li>Training and development opportunities Continuous learning and professional growth.</li>
<li>Occupational sick pay Support during times of illness.</li>
<li>Healthcare cash benefit plan Contributory plan to help cover health-related expenses.</li>
<li>Free on-site parking</li>
</ul>
 For an informal conversation or to arrange a visit to the Business Centre, please contact: Nick Gallagher on email ngallagher@khhospice.org.uk 
Please note we are unable to provide sponsorship at this time. 
The closing date is 17/07/2026, however we may close this advert earlier, subject to response rates. 
If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on recruitment@khhospice.org.uk 
Please note that applications will be shortlisted on an ongoing basis and this vacancy may be closed early if the positions are filled. 
Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience. 
<h2 class="jobSectionHeader">Job Description</h2>
IT Infrastructure Engineer 
&ldquo;We help local adults with complex, progressive illnesses from diagnosis to the end of life through free, high quality, specialist palliative care, advice and guidance, and we support those close to them.&rdquo;
Purpose and impact
The IT Infrastructure Engineer will provide first, second and third-line technical support across all Katharine House sites and play a key role in the design, maintenance, and continuous improvement of the organisation&rsquo;s IT infrastructure. The role is responsible for ensuring systems are secure, reliable, and aligned with both current operational needs and future organisational goals.
Part of the team
The post holder will work closely with the IT Manager, internal stakeholders, and third‑party suppliers to support day‑to‑day operations, lead technical problem resolution, and contribute to the strategic development of the IT environment.
Core Responsibilities
Key Area - Responsibilities &amp; Outputs
Technical Support &amp; Service Operations<ul>
<li>
Deliver friendly, high-quality first, second, and third-line IT support to users both on-site and remotely via telephone, email, and face-to-face interactions, providing clear, patient guidance tailored to varying levels of IT confidence while maintaining excellent customer service standards.</li>
<li>Log, track, and resolve incidents and service requests via the IT Service Management (ITSM) system, ensuring accurate documentation and timely resolution.</li>
<li>Analyse recurring incidents, identify potential risks and emerging trends, and escalate findings with recommendations to the IT Manager.</li>
<li>Provide user guidance and basic IT training to improve confidence and effective use of systems.</li></ul>
Infrastructure, Systems &amp; Device Management<ul>
<li>
Support and maintain IT hardware, server infrastructure, networking equipment, and cloud-based platforms.</li>
<li>Ensure the IT asset register is accurate, up to date, and properly maintained.</li>
<li>Image, configure, and deploy desktop and laptop devices within an enterprise environment.</li>
<li>Deploy, configure, and support mobile and handheld devices.</li>
<li>Install, configure, and maintain approved software applications.</li>
<li>Diagnose and resolve Microsoft-based desktop and laptop issues both locally and remotely.</li>
<li>Monitor system backups, investigate failures, and liaise with third-party support providers as required.</li>
<li>Ensure operating systems, applications, and firmware are kept up to date with security patches and updates.</li>
</ul>
Operational Resilience &amp; Cover<ul><li>
Provide operational cover for the IT Manager in periods of annual leave or sickness to ensure continuity of service.</li></ul>
Architecture, Strategy &amp; Business Alignment<ul>
<li>
Contribute to the design and evolution of the organisation&rsquo;s IT architecture, including applications, infrastructure, data, and security.</li>
<li>Ensure systems integrate effectively and operate reliably and efficiently</li>
<li>Translate organisational requirements into practical and scalable technical solutions.</li>
<li>Ensure IT systems support both current operational needs and future organisational objectives.</li>
<li>Advise management on technology options, associated risks, and trade-offs.</li>
<li>Establish and apply architectural principles such as security by design, least privilege, and cloud-first approaches.</li>
<li>Act as a bridge between technical teams and non-technical stakeholders, clearly communicating technical concepts.</li>
<li>Anticipate future technology needs, contributing to IT roadmaps and strategic planning.</li>
<li>Plan and support system upgrades, migrations, and decommissioning activities.</li>
</ul><div><h3 class="jobSectionHeader">Company Overview</h3>
Katharine House Hospice&rsquo;s aim is to enable people with incurable illnesses to live life as fully as possible and make the most of the time that they have, as well as supporting their loved ones. Our care is free and provided where and when it is needed most &ndash; in the community, at home, or at our hospice.</div></div>

IT Infrastructure Engineer

Network Plus

<div><h3 class="jobSectionHeader">Description</h3><div> 
Network Plus &ndash; Utility and Infrastructure Services &ndash; is seeking an experienced Infrastructure Engineer / 3rd Line Support to monitor, maintain and protect our IT infrastructure. Reporting to the Head of IT Technical Services, you will provide advanced, escalated technical support, contribute to key IT projects, and help drive improvements in resilience, service quality, information security and operational efficiency. 
 
This is a primarily office-based role but there is flexibility around home working (with remote support and occasional site visits), offering a salary of &pound;40,000 &ndash; &pound;50,000 depending on experience. 
 
The Infrastructure Engineer / 3rd Line Support will monitor, maintain and support the Network Plus IT infrastructure, providing advanced technical support across escalated incidents, service requests and infrastructure-related issues. The role delivers excellent customer service, clear communication and ownership of support calls through to resolution, in line with agreed processes and service expectations. 
 
You will play an active role in projects &ndash; contributing to IT strategy, advising on the latest technology, and ensuring the successful implementation of chosen technologies and their smooth delivery to the business. The role provides primarily office-based and remote support, ensuring the business is supported to achieve its targets. Site visits may be required for mobilisations and project work where necessary. 
 
Working with the Head of IT Technical Services, you will help identify opportunities to improve infrastructure resilience, service quality, information security and operational efficiency through technology, process improvement and adherence to business policies.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 
Operational Planning</div><ul>
<li>Deliver support services effectively and efficiently.</li>
<li>Ensure infrastructure services are available during core operational hours for the given areas of responsibility.</li>
<li>Ensure servicing and maintenance schedules are completed at the designated times.</li>
</ul><div>Service Provision</div><ul>
<li>Work in line with Service Level Agreements (SLAs), delivering the requirements of Network Plus and ensuring targets are met.</li>
<li>Follow agreed processes and procedures for the support teams.</li>
<li>Deal with priority-one incidents, escalating immediately to IT management.</li>
<li>For recurring incidents with significant repercussions, take ownership and apply the measures necessary to achieve a permanent solution.</li>
<li>Resolve any issues with personal work delivery as identified.</li>
<li>Keep current with the latest infrastructure, service-industry and educational developments.</li>
<li>Understand and clearly communicate the service requirements of Network Plus to peers.</li>
<li>Assist in the implementation of all IT policies and procedures, especially those for service provision.</li>
<li>Follow policies and procedures relating to asset management for IT hardware, software and equipment.</li>
<li>Mentor and coach more junior members of the IT team.</li>
</ul><div>Service Development</div><ul>
<li>Continually seek to develop the infrastructure and service, and make improvements.</li>
<li>Work with colleagues and partners to explore possibilities for service development.</li>
<li>Investigate ways to reduce IT costs across the business.</li>
</ul><div>Quality Assurance</div><ul><li>
Manage and define routine and pre-planned maintenance on the IT infrastructure.</li></ul><div>
Management Information and Administration</div><ul>
<li>Complete and file service tickets in the service-desk system for self and team.</li>
<li>Record all major incidents, remedial activity and follow-up actions.</li>
<li>Produce documentation for new systems and processes.</li>
</ul><div>Management of Resources (other than people)</div><ul><li>
Take responsibility for the safe use and safekeeping of IT infrastructure, laptops and other electronic assets appropriate to the role.</li></ul><div>
Corporate Responsibility</div><ul>
<li>Abide by and implement all Network Plus policies and procedures, including being aware of and responsible &ndash; both corporately and individually &ndash; for Health and Safety policies and procedures.</li>
<li>Adhere to and comply with all security policies and regulatory requirements set out by the company and its clients.</li>
</ul><div>Other Specific Responsibilities</div><ul>
<li>Carry out all duties in the most effective, efficient and economical manner.</li>
<li>Continue personal development in the relevant area.</li>
<li>Participate in the staff review and appraisal process.</li>
<li>Maintain current knowledge of safety policy and legislation relevant to the role through safety training.</li></ul> 
<h3 class="jobSectionHeader">
Experience and Qualifications</h3><div> 
Essential &ndash; Technical Experience &amp; Knowledge</div><ul>
<li>Extensive experience of maintaining IT infrastructure, including: VMware virtualisation, Veeam backup, Microsoft Active Directory, Microsoft 365, Cisco networking, firewalls, Storage Area Network (SAN) storage and Microsoft Azure cloud.</li>
<li>Ability to conduct and direct research into IT issues and products as required.</li>
</ul><div>Essential &ndash; Skills &amp; Attributes</div><ul>
<li>A highly analytical mind, able to tackle a problem from different angles and make decisions quickly.</li>
<li>Strong written and verbal communication skills.</li>
<li>Good project management skills.</li>
<li>Excellent interpersonal skills.</li>
<li>Ability to present ideas in business-friendly and user-friendly language.</li>
<li>Highly self-motivated and self-directed, with keen attention to detail.</li>
<li>Proven analytical, evaluative and problem-solving abilities.</li>
<li>Ability to effectively prioritise and execute tasks in a high-pressure environment.</li>
<li>Exceptional customer-service orientation.</li>
<li>Experience of working in a team-oriented, collaborative environment.</li>
</ul><div>Desirable</div><ul>
<li>Relevant industry certifications, for example Microsoft, Cisco or VMware. [Confirm preferred certifications]</li>
<li>Experience of mentoring or coaching junior team members.</li></ul> 
<h3 class="jobSectionHeader">
Salary and Benefits</h3><div> 
We offer a competitive salary based on experience along with a full benefits package. 
</div><div>Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. 
</div><div>We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. 
</div><div>We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.</div> 
<h3 class="jobSectionHeader">
About Network Plus
</h3><div>Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK&rsquo;s major providers of gas, power, telecoms, transport, water, and wastewater. 
</div><div>We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. 
</div><div>We are actively working with colleagues across the Network Plus Group to develop an inclusive environment &ndash; we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.</div></div>

Daisy Communications Ltd

<div>Exciting news from us at Daisy: we&rsquo;re re-branding to O2 Business!
Following the merger between Virgin Media O2 Business and Daisy Group last year, we&rsquo;re taking the next step in our journey by announcing our new brand!
As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.
We&rsquo;re incredibly excited about this next step in our journey and you could be on that journey too.
We are looking for a passionate and technically astute IT Infrastructure Engineer to join our growing team.
The ideal candidate will possess a high level of technical proficiency and a proven track record in delivering complex integration and separation projects. You will be responsible for designing, implementing, and managing IT infrastructure within our internal and externally hosted systems. A deep understanding of IT security, networking, and cloud platforms, particularly AWS and Microsoft Azure is essential.
This role offers a unique opportunity to help define and develop the core IT infrastructure of Daisy, ensuring it remains robust, secure, and adaptable to future business needs. If you are driven by high standards and are eager to make a lasting impact within a dynamic organisation, we would love to hear from you.
Job Title: Senior Infrastructure Engineer 
Salary: Up to &pound;60,000.00 DoE 
Location: Cheadle 
Hours of work: Monday to Friday working 8:30 - 17:00 or 9:00 - 17:30 (37.5 hours per week)
As a Senior IT Infrastructure Engineer, you will:<ul><li>
Provide technical support and assist with the implementation of a Daisy standalone IT infrastructure.</li><li>
Design, support &amp; optimise physical, virtual and cloud infrastructure.</li><li>
Work with external networking, infrastructure and support teams.</li><li>
Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.</li><li>
Research and recommend innovative, and where possible automated, approaches for system administration tasks</li><li>
Manage and complete effective documentation of server procedures regarding design and implementation of hardware, software, and systems</li><li>
Actively perform system monitoring, verifying the availability and integrity of all servers, systems and key processes</li><li>
Be an escalation point for the deskside support team.</li><li>
Mentor the junior members of the IT team</li><li>
Be able to act on Cyber Security Alerts</li></ul><ul><li>
Project work involvement\implementation\planning</li><li>
Microsoft Dynamics</li><li>
VMware / Hyper-V implementation\administration\troubleshooting</li><li>
General System Administration skills (Operating systems, hardware, virtualization)</li><li>
Infrastructure security (Firewalls\AV)</li><li>
Advanced working knowledge of Active Directory/DHCP/DNS/GPO etc.</li><li>
Experience with Windows Server 2012r2 &ndash; 2022</li><li>
Various Backup Tools including Rubrik and DPM</li><li>
Organised with high attention to detail.</li><li>
Cloud Experience AWS/Azure</li><li>
Cyber Security Knowledge</li><li>
Microsoft 365 Experience</li></ul>
Apply Now and take the first step toward your career at Daisy - We&rsquo;ll be in touch soon to talk more about the role and the journey ahead.</div>

Senior IT Infrastructure Engineer

<div>Exciting news from us at Daisy: we&rsquo;re re-branding to O2 Business!
Following the merger between Virgin Media O2 Business and Daisy Group last year, we&rsquo;re taking the next step in our journey by announcing our new brand!
As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.
We&rsquo;re incredibly excited about this next step in our journey and you could be on that journey too.
We are looking for a passionate and technically astute IT Infrastructure Engineer to join our growing team.
The ideal candidate will possess a high level of technical proficiency and a proven track record in delivering complex integration and separation projects. You will be responsible for designing, implementing, and managing IT infrastructure within our internal and externally hosted systems. A deep understanding of IT security, networking, and cloud platforms, particularly AWS and Microsoft Azure is essential.
This role offers a unique opportunity to help define and develop the core IT infrastructure of Daisy, ensuring it remains robust, secure, and adaptable to future business needs. If you are driven by high standards and are eager to make a lasting impact within a dynamic organisation, we would love to hear from you.
Job Title: Senior IT Infrastructure Engineer 
Salary: Up to &pound;60,000.00 DoE 
Location: Nelson 
Hours of work: Monday to Friday working 8:30/9:00 - 17:00/17:30 (37.5 hours per week)
As a Senior IT Infrastructure Engineer, you will:<ul><li>
Provide technical support and assist with the implementation of a Daisy standalone IT infrastructure.</li><li>
Design, support &amp; optimise physical, virtual and cloud infrastructure.</li><li>
Work with external networking, infrastructure and support teams.</li><li>
Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.</li><li>
Research and recommend innovative, and where possible automated, approaches for system administration tasks</li><li>
Manage and complete effective documentation of server procedures regarding design and implementation of hardware, software, and systems</li><li>
Actively perform system monitoring, verifying the availability and integrity of all servers, systems and key processes</li><li>
Be an escalation point for the deskside support team.</li><li>
Mentor the junior members of the IT team</li><li>
Be able to act on Cyber Security Alerts</li></ul><ul><li>
Project work involvement\implementation\planning</li><li>
Microsoft Dynamics</li><li>
VMware / Hyper-V implementation\administration\troubleshooting</li><li>
General System Administration skills (Operating systems, hardware, virtualization)</li><li>
Infrastructure security (Firewalls\AV)</li><li>
Advanced working knowledge of Active Directory/DHCP/DNS/GPO etc.</li><li>
Experience with Windows Server 2012r2 &ndash; 2022</li><li>
Various Backup Tools including Rubrik and DPM</li><li>
Organised with high attention to detail.</li><li>
Cloud Experience AWS/Azure</li><li>
Cyber Security Knowledge</li><li>
Microsoft 365 Experience</li></ul>
Apply Now and take the first step toward your career at Daisy - We&rsquo;ll be in touch soon to talk more about the role and the journey ahead.</div>

Al Ghaith Properties

Immediate Hiring &ndash; Senior IT Infrastructure EngineerLocation: Dubai, UAE Company: Al Ghaith Group Joining: Immediate Joiners OnlyAl Ghaith Group is seeking a highly skilled and hands-on Senior IT Infrastructure Engineer to manage and support the IT infrastructure across multiple business entities.Key Responsibilities<ul><li>Manage Windows Servers, Virtual Servers, and Active Directory.</li><li>Administer network infrastructure, firewalls, Wi-Fi, and internet connectivity.</li><li>Install, configure, and maintain CCTV systems.</li><li>Manage Microsoft 365, email systems, and user accounts.</li><li>Perform system backups, disaster recovery, and security monitoring.</li><li>Provide technical support for hardware, software, and network issues.</li><li>Manage websites and coordinate with third-party vendors.</li><li>Support IP Telephone Systems (Avaya / Grandstream).</li><li>Monitor system performance and ensure maximum uptime.</li><li>Manage IT assets, procurement, and software licensing.</li></ul>Requirements<ul><li>Bachelor's Degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 5 years of UAE experience in IT Infrastructure and System Administration.</li><li>Strong hands-on experience with:</li><li>Windows Server</li><li>Active Directory</li><li>DNS &amp; DHCP</li><li>Microsoft 365</li><li>Virtualization (VMware/Hyper-V)</li><li>Network Infrastructure &amp; Firewalls</li><li>CCTV Systems</li><li>Backup &amp; Disaster Recovery</li><li>Experience supporting multiple business locations is highly preferred.</li><li>Excellent troubleshooting, communication, and organizational skills.</li><li>UAE Driving License is an advantage.</li></ul>Immediate Joiners OnlyOnly candidates who are available to join immediately will be considered.Apply Now: careers@al-ghaith.aePay: AED5,000.00 - AED7,000.00 per monthWork Location: In person

Graphcore

<div>About the job

Start your IT infrastructure career supporting the systems behind sophisticated AI engineering. As a 2026 Graduate IT Infrastructure Engineer, you will help keep Graphcore's engineering teams connected, productive and secure.

You will discover how enterprise infrastructure supports AI compute, from servers, storage and networking to cloud platforms, automation and monitoring. Your work will help improve the reliability, performance and security of systems used across the business.

You will support infrastructure operations, investigate technical issues and contribute to improvement projects. You will build practical skills in Linux, Windows, networking, cloud, scripting and infrastructure as code.

You do not need to arrive as an authority. We are looking for graduates with strong fundamentals, curiosity and the drive to learn by solving real problems. 


The Team &amp; Culture

The Infrastructure Solutions team designs, builds and supports the IT environments that help Graphcore engineers work at scale. The team works across on-premise infrastructure, cloud platforms, networking, automation and security.

Work happens through hands-on solving, planned projects, technical discussion and steady ownership of well-scoped tasks. You will learn from expert engineers while taking ownership for useful work early.

Decisions are made through evidence, service impact and practical trade-offs. Graduates are encouraged to ask questions, speak up and suggest better ways of working. 


What we're looking for
<ul>
<li>Bachelor's or master's degree in computer science, Maths, Machine Learning, Data Science, or a related field</li>
<li>Interest in infrastructure, cloud technologies, systems engineering or platform operations</li>
<li>Familiarity with Linux or Windows server environments, gained through study, projects, internships or hobbies</li>
<li>Understanding of networking fundamentals such as TCP/IP, DNS, routing or firewalls</li>
<li>Introductory scripting experience with Python, Bash or PowerShell</li>
<li>Analytical thinking, clear communication and motivation to learn through practical problem solving</li></ul> 


Benefits
<ul>
<li>Flexible working:Balance your work and personal life with greater flexibility</li>
<li>Generous leave:Take time to rest, recharge and enjoy life outside of work</li>
<li>Retirement planning support: Up to 5% matched pension</li>
<li>Phantom equity:Share in Graphcore's success
</li><li>Workplace experience:Enjoy thoughtfully designed office spaces for collaboration, with free food and an on-site barista to support your day</li>
<li>Peace of mind protection:Income protection and life assurance to provide financial security for you and your loved ones</li>
<li>Flexible benefits:Tailor your benefits package with a choice of additional options, including private medical insurance and dental cover</li>
<li>Optional benefits: Dental cover, health cash plan, private medical insurance, cycle to work scheme, give as you earn</li></ul> 


Sponsorship

Applicants must have the legal right to work in the UK. Unfortunately, we are unable to provide visa sponsorship or support visa applications for this role. 


Inclusion statement

We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work.

We're an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we're happy to support you. 


Join the team at Graphcore

Graphcore is one of the world's leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute.

Join Graphcore's Graduate IT Infrastructure Engineer Programme and start building the skills, confidence, and experience to turn your learning into real impact. Apply now.</div>

2026 Graduate IT Infrastructure Engineer

Enum Technology & Solution Pvt Ltd

Job SummaryWe are looking for an experienced IT Infrastructure Support Engineer to provide onsite technical support for a leading banking client in Oman. The ideal candidate will have strong expertise in enterprise infrastructure administration, virtualization, Linux systems, storage platforms, and data center operations. Banking or GCC experience will be a significant advantage.Key Responsibilities<ul><li>Administer and maintain Dell MX servers and PowerMax storage infrastructure.</li><li>Manage and support Linux servers and VMware environments.</li><li>Administer Windows infrastructure, Citrix, VDI, and storage platforms.</li><li>Support Exchange Server administration, mail flow monitoring, and troubleshooting.</li><li>Manage infrastructure availability, capacity planning, and IT continuity initiatives.</li><li>Support backup solutions, optimization, and disaster recovery operations.</li><li>Assist database and application teams with infrastructure-related activities.</li><li>Support MDM solutions and infrastructure security initiatives.</li><li>Perform infrastructure testing across Windows, Linux, storage, and virtualization environments.</li><li>Monitor infrastructure performance and ensure high availability of business-critical systems.</li><li>Resolve audit findings and security observations within agreed timelines.</li><li>Maintain documentation and ensure compliance with banking standards and best practices.</li></ul>Requirements<ul><li>Minimum 5+ years of experience in IT Infrastructure Support.</li><li>Prior experience in Banking, preferably in Oman or GCC.</li><li>Strong expertise in:</li><li>Dell MX Platform</li><li>Dell PowerMax Storage</li><li>Linux Administration</li><li>VMware</li><li>Windows Server Administration</li><li>Citrix &amp; VDI</li><li>Data Center Operations</li><li>Disaster Recovery (DR)</li><li>Data Replication</li><li>KVM</li><li>Patch Management</li><li>Backup Solutions</li><li>Blackberry MDM</li></ul>Preferred Qualifications<ul><li>Experience supporting enterprise banking infrastructure.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work in a fast-paced, mission-critical environment.</li><li>Excellent communication and documentation skills.</li></ul>Job Type<ul><li>Full-time</li><li>On-site (Muscat, Oman)</li></ul>Apply now and become part of a team delivering mission-critical IT infrastructure services for one of Oman's leading banking institutions.Pay: RO800.000 - RO1,000.000 per monthWork Location: In person

IT Infrastructure Support Engineer

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