it infrastructure engineer

IdeaScoops Digital Solutions LLC

<p><b>About the Role</b></p><p>Muscat is rapidly evolving as a hub for digital transformation, and at IdeaScoops Digital Solutions LLC, we bring that same forward thinking approach to enterprise technology. We build secure, scalable infrastructure that powers modern digital platforms used by businesses across multiple industries.</p><p>We are looking for a Senior IT Infrastructure Engineer who can take ownership of our core systems and cloud environments. This is not just a support role you will be responsible for designing, optimizing, and securing the backbone of our technology operations. You will work closely with engineering, security, and leadership teams to ensure our infrastructure is reliable, efficient, and future ready.</p><p>Why Work With Us</p><p><b>The Environment</b><br/>Our office is located in Al Mawaleh South, Seeb, near City Centre Muscat. We provide a professional and modern workspace that supports focus, collaboration, and innovation.</p><p><b>Technology First Culture</b><br/>We invest in modern infrastructure and tools. You will work with cloud platforms, automation frameworks, and enterprise grade systems from day one.</p><p><b>Ownership and Impact</b><br/>You will have full ownership of infrastructure decisions and a direct impact on system performance, uptime, and security.</p><p><b>Growth</b><br/>We support continuous learning through certifications, training programs, and exposure to advanced technologies in cloud and infrastructure.</p><p>Key Responsibilities</p><p><b>Infrastructure Management</b><br/>Design, implement, and maintain IT infrastructure including servers, networks, and cloud systems</p><p><b>Cloud Operations</b><br/>Manage and optimize cloud environments such as AWS or Azure ensuring high availability and scalability</p><p><b>System Reliability</b><br/>Monitor system performance, troubleshoot issues, and ensure maximum uptime across all platforms</p><p><b>Security and Compliance</b><br/>Implement security best practices, manage access controls, and ensure systems meet compliance standards</p><p><b>Automation and Optimization</b><br/>Develop automation scripts and processes to improve efficiency and reduce manual operations</p><p><b>Collaboration</b><br/>Work closely with DevOps, engineering, and product teams to support deployment and system improvements</p><p>What We Are Looking For</p><p><b>Experience</b><br/>5 to 8 years of experience in IT infrastructure engineering or system administration</p><p><b>Technical Skills</b><br/>Strong knowledge of cloud platforms such as AWS or Azure<br/>Experience with virtualization, networking, and server management<br/>Familiarity with infrastructure automation tools and scripting</p><p><b>Systems Knowledge</b><br/>Experience managing Linux and Windows environments<br/>Understanding of network security, firewalls, and monitoring tools</p><p><b>Problem Solving</b><br/>Ability to diagnose complex infrastructure issues and implement effective solutions</p><p><b>Mindset</b><br/>You are proactive, detail oriented, and focused on building reliable and scalable systems</p><p>Job Types: Full-time, Permanent</p><p>Pay: RO2,500.000 - RO3,000.000 per month</p><p>Work Location: In person</p>

Senior IT Infrastructure Engineer

Khuzaima Digital Infrastructure LLC

<p><b>About the Role</b></p><p>At Khuzaima Digital Infrastructure LLC, we build reliable, scalable systems that power modern businesses. Our focus is on creating secure and high performance infrastructure that supports enterprise applications and cloud environments. We believe that strong infrastructure is the foundation of every successful digital product.</p><p>We are looking for a Senior IT Infrastructure Engineer who will take ownership of our core systems and infrastructure strategy. You will not just maintain systems, you will design, improve, and future-proof them. You will work closely with engineering, security, and operations teams to ensure stability, scalability, and efficiency across all platforms.</p><p>Why Work With Us</p><p><b>The Environment</b><br/>Our office is located in Al Saada Commercial District in Salalah. We provide a professional and supportive workspace designed for collaboration, focus, and continuous improvement.</p><p><b>Technical Ownership</b><br/>You will have full ownership of infrastructure decisions and will play a key role in shaping our systems architecture.</p><p><b>Modern Stack</b><br/>We use cloud-first technologies including AWS and Azure, virtualization platforms, and modern monitoring tools to ensure performance and scalability.</p><p><b>Growth</b><br/>You will have access to training programs, certifications, and opportunities to grow into leadership roles within the organization.</p><p>Key Responsibilities</p><p><b>Infrastructure Management</b><br/>Design, implement, and maintain enterprise IT infrastructure including servers, storage, and cloud environments</p><p><b>System Reliability</b><br/>Ensure high availability, performance, and security of all systems and services</p><p><b>Cloud and Virtualization</b><br/>Manage cloud platforms such as AWS or Azure and virtualization technologies</p><p><b>Monitoring and Optimization</b><br/>Implement monitoring tools and continuously improve system performance and efficiency</p><p><b>Security and Compliance</b><br/>Apply best practices in cybersecurity, conduct risk assessments, and ensure compliance with industry standards</p><p><b>Project Leadership</b><br/>Lead infrastructure projects including upgrades, migrations, and system integrations</p><p>What We Are Looking For</p><p><b>Experience</b><br/>Minimum 5 to 8 years of experience in IT infrastructure, systems engineering, or a related field</p><p><b>Technical Skills</b><br/>Strong knowledge of servers, networking, cloud platforms, and virtualization<br/>Experience with Windows and Linux environments</p><p><b>Tools and Technologies</b><br/>Hands-on experience with AWS, Azure, VMware, or similar platforms<br/>Familiarity with monitoring and automation tools</p><p><b>Problem Solving</b><br/>Ability to troubleshoot complex system issues and implement effective solutions</p><p><b>Communication Skills</b><br/>Strong ability to work with cross functional teams and explain technical concepts clearly</p><p><b>Mindset</b><br/>Proactive, detail oriented, and focused on continuous improvement</p><p>Job Types: Full-time, Permanent</p><p>Pay: RO2,000.000 - RO2,600.000 per month</p><p>Work Location: In person</p>

City University of New York

<div><p>Infrastructure Operations Engineer (IT Infrastructure Engineer Level 1) - Provisional</p>
<p><b>GENERAL DUTIES</b></p>
<p>This position encompasses professional and responsible highly technical consultative and/or administrative work unique to the design and engineering of complex datacenters, networks and cloud deployments. Under administrative direction of a university IT manager, with broad latitude for independent action or decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks. May lead a team or participate in a team in planning, designing, implementing, and maintaining datacenter and cloud operations that includes the management of IT facilities, network, security, telecommunications, servers, storage, and virtualization components.</p>
<p>There are three Levels of this title. Assignment Levels 2 and 3 may oversee multiple projects and supervise employees. This specification describes typical assignments for this title; related duties may be assigned as needed.</p>
<p>To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/and view the Job Description for <b>IT Infrastructure Engineer.</b></p>
<p><b>CONTRACT TITLE</b></p>
<p>IT Infrastructure Engineer</p>
<p><b>FLSA</b></p>
<p>Non-exempt</p>
<p><b>CAMPUS SPECIFIC INFORMATION</b></p>
<p>The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) supports the IT and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications, identifies and develops new technologies that advance the University's core mission, operates and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk. Additionally, CIS manages the processes that safeguard the University&rsquo;s IT assets, maintains the security posture by operating the CUNY Security Operations Center (SOC), develops disaster recovery plans for business continuity and supports the CUNYfirst Enterprise Resource Planning (ERP) solution that integrates student administration, financial management, and human resources operations across CUNY&rsquo;s 26 colleges. Lastly, CIS provides strategic and operational IT leadership to all CUNY campuses.</p>
<p>The Infrastructure Operations Engineer is responsible for supporting the design, implementation, monitoring, and ongoing operation of enterprise IT infrastructure environments including data centers, cloud platforms, network systems, and core computing services. The role ensures the reliability, security, and performance of infrastructure components that support institutional applications, enterprise systems, and mission-critical services. Reporting to the Director of Data Center Operations, the Infrastructure Operations Engineer collaborates with cross-functional technical teams to maintain and improve infrastructure services across on-premises, hybrid, and cloud environments. Responsibilities include infrastructure monitoring, system performance analysis, incident response, capacity planning support, and operational improvements to maintain highly available computing environments. This role supports enterprise infrastructure initiatives by assisting in the engineering and operational management of servers, virtualization platforms, storage systems, networking infrastructure, cloud services, and associated monitoring and automation tools.</p>
<p>Key responsibilities include, but are not limited to:</p>
<ul><li><div>Designs, implements, and maintains enterprise infrastructure solutions across on-premises, hybrid, and cloud environments; participates in deployment, configuration, and lifecycle management of servers, virtualization platforms, storage systems, networking components, and cloud infrastructure services.</div></li>
<li><div>
Assists in implementing infrastructure security controls, vulnerability remediation, and compliance with institutional cybersecurity standards and policies.</div></li>
<li><div>
Assists with infrastructure integration and automation through configuration management tools, API integrations, and operational process improvements.</div></li>
<li><div>
Monitors enterprise infrastructure environments including servers, networks, storage, virtualization platforms, and cloud systems to ensure reliability, availability, and optimal performance; supports enterprise monitoring and alerting platforms by configuring dashboards, alerts, and reporting to detect operational anomalies and potential service disruptions.</div></li>
<li><div>
Responds to infrastructure alerts and incidents by investigating issues and coordinating resolution with infrastructure, application, and cybersecurity teams.</div></li>
<li><div>
Participates in infrastructure upgrades, patching, maintenance activities, and system performance optimization.</div></li>
<li><div>
Monitors public cloud and hybrid infrastructure environments, including management of Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) platforms.</div></li>
<li><div>
Assists in data protection strategies including backup, replication, disaster recovery configurations, and participates in disaster recovery testing and resilience planning. Participates in IT service management processes including incident, problem, and change management while maintaining accurate infrastructure documentation and system configurations.</div></li>
<li><div>
Collaborates with internal IT teams, stakeholders, and external vendors to support infrastructure initiatives, troubleshoots issues, and contributes to operational standards and knowledge sharing.</div></li>
<li><div>
Performs special projects, ad hoc assignments, and related duties consistent with the scope and responsibilities of the position, which may require travel to work locations across the five boroughs and participation in on-call support outside of standard business hours, including evenings and weekends, as needed.</div></li>
</ul>
<p><b>NOTES:</b></p>
<div><div><p>Until further notice, this position is eligible for a hybrid work schedule.</p></div>
<div><p><b>
An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position.</b></p></div>
</div>
<p><b>MINIMUM QUALIFICATIONS</b></p>
<p><b>1.</b> A baccalaureate degree in computer science, engineering or a related field from an accredited college or university <b>and</b> five (5) years of satisfactory full-time experience in thedesign and engineering of complex datacenters, networks and/or cloud deployments; <b>or</b></p>
<p><b>2.</b> A baccalaureate degree from an accredited college or university <b>and</b> six (6) years of satisfactory full-time experience as described in &ldquo;1&rdquo; above; <b>or</b></p>
<p><b>3.</b> A high school diploma or its educational equivalent <b>and</b> ten (10) years of satisfactory full-time experience as described in &ldquo;1&rdquo; above; <b>or</b></p>
<p><b>4.</b> Education and/or experience which is equivalent to &quot;1,&quot; &quot;2&quot; or &quot;3&quot; above. The following may substitute for some of the required experience required in &quot;1,&quot; &quot;2&quot; or &quot;3&quot; above, as follows:</p>
<p>College education (undergraduate credits) may substitute for up to four (4) years of the required experience in &quot;3&quot; above on the following basis:</p>
<p><b>A.</b> 30 to 59.9 semester credits substitute for 1 year of experience; <b>or</b></p>
<p><b>B.</b> 60 to 89.9 semester credits substitute for 2 years of experience; <b>or</b></p>
<p><b>C.</b> 90 to 119.9 semester credits substitute for 3 years of experience; <b>or</b></p>
<p><b>D.</b> 120 or more semester credits substitute for 4 years of experience.</p>
<p>Graduate credits in information technology, computer science or a related field may substitute for up to two (2) years of experience in &quot;1&quot; or &quot;2&quot; above on the following basis:</p>
<p><b>A.</b> 15 to 29.9 graduate credits substitute for 1 year of required experience; <b>or</b></p>
<p><b>B.</b> 30 or more graduate credits substitute for 2 years of required experience.</p>
<p>Each of the following validcurrent certification(s) may substitute for one (1) year of the required experience in &quot;1,&quot; &quot;2&quot; or &quot;3&quot; above:</p>
<p><b>A.</b> Certified Information Systems Security Professional (CISSP) issued by ISC2; <b>and/or</b></p>
<p><b>B.</b> Certified Scrum Product Owner (CSPO) issued by Scrum Alliance; <b>and/or</b></p>
<p><b>C.</b> Cisco Certified Network Associate (CCNA) issued by Cisco; <b>and/or</b></p>
<p><b>D.</b> Cisco Certified Network Professional (CCNP) issued by Cisco; <b>and/or</b></p>
<p><b>E.</b> CompTIA Linux+ issued by CompTIA; <b>and/or</b></p>
<p><b>F.</b> CompTIA Network+ issued by CompTIA; <b>and/or</b></p>
<p><b>G.</b> Security+ issued by CompTIA; <b>and/or</b></p>
<p><b>H.</b> IBM Certified Solution Architect &ndash; Cloud Pak for Data issued by IBM; <b>and/or</b></p>
<p><b>I.</b> ITIL Foundation Certification issued by Axelos; <b>and/or</b></p>
<p><b>J.</b> Juniper Networks Certified Internet Associate (JNCIA) issued by Juniper Networks; <b>and/or</b></p>
<p><b>K.</b> Microsoft Certified: Azure Administrator Associate issued by Microsoft; <b>and/or</b></p>
<p><b>L.</b> NetApp Certified Data Administrator (NCDA) issued by any authorized organization approved by NetApp; <b>and/or</b></p>
<p><b>M.</b> NetApp Certified Storage Installation Engineer (NCSIE) issued by any authorized organization approved by NetApp; <b>and/or</b></p>
<p><b>N.</b> NetApp Certified Storage Installation Engineer (NCSIE) issued by any authorized organization approved by NetApp; <b>and/or</b></p>
<p><b>O.</b> Oracle Cloud Infrastructure Architect Professional Certification issued by Oracle; <b>and/or</b></p>
<p><b>P.</b> Red Hat Certified Engineer (RHCE) issued by Red Hat; <b>and/or</b></p>
<p><b>Q.</b> VMware Certified Professional (VCP) issued by VMware.</p>
<p><b>However, all</b> <b>candidates must have a high school diploma or its educational equivalent and at least three (3) years of experience as described in &ldquo;1&rdquo; above.</b></p>
<p><b>Assignment Level II or III</b></p>
<p><b>Level II:</b> After meeting the Qualification Requirements above, an additional two (2) years of satisfactory full-time experience in thedesign and engineering of complex datacenters, networks and/or cloud deployments is required for Level II.</p>
<p><b>Level III:</b> After meeting the Qualification Requirements aboveandthe Level II requirements, an additional two (2) years of satisfactory full-time experience in thedesign and engineering of complex datacenters, networks and/or cloud deployments is required for Level III (for a total of 4 years of experience above the Qualification Requirements).</p>
<p><b>English Language Proficiency</b> <b>:</b> Demonstrated English language proficiency, including ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for job duties.</p>
<p><b>Motor Vehicle Driver License</b> <b>:</b> A Motor Vehicle Driver license, valid in New York State, may be required for some, but not all positions.</p>
<p><b>Note:</b> CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of,but not in addition to, full-time experience during the same period (e.g., two months of related work experience at 20-34 hours per week equates to one month of full-time related work experience.) Part-time experience of fewer than 20 hours per week <b>cannot</b> be credited at all.</p>
<p><b>OTHER QUALIFICATIONS</b></p>
<p>Prefered:</p>
<p>The ideal candidate will possess the following knowledge, skills, and abilities:</p>
<ul><li><div>5+ years of professional experience supporting enterprise IT infrastructure environments including servers, storage, networking, virtualization, and cloud platforms.</div></li>
<li><div>
3+ years of experience supporting enterprise monitoring, alerting, and operational management tools in complex IT environments.</div></li>
<li><div>
Strong understanding of enterprise infrastructure technologies including Windows and Linux servers, virtualization platforms, networking protocols, storage systems, and cloud services.</div></li>
<li><div>
Experience supporting hybrid and cloud environments including Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) platforms such as Microsoft Azure, AWS, or Google Cloud.</div></li>
<li><div>
Experience with enterprise monitoring and observability platforms such as SolarWinds, Splunk, Datadog, Dynatrace, Nagios, or similar tools.</div></li>
<li><div>
Familiarity with infrastructure automation, scripting, and configuration management tools such as PowerShell, Python, Ansible, or Terraform.</div></li>
<li><div>
Strong analytical and problem-solving skills with demonstrated ability to diagnose and resolve complex infrastructure and operational issues.</div></li>
<li><div>
Excellent organizational and time management skills with the ability to manage multiple priorities and deliver results in a fast-paced, service-oriented environment.</div></li>
<li><div>
Ability to work productively both independently and collaboratively within cross-functional teams supporting enterprise IT operations.</div></li>
<li><div>
Strong communication and interpersonal skills with the ability to effectively collaborate with technical and non-technical stakeholders across the organization.</div></li>
</ul>
<p><b>COMPENSATION</b></p>
<p>Level 1</p>
<p>Incumbent Minimum: <b>$105,827</b></p>
<p><b>BENEFITS</b></p>
<p>CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.</p>
<p><b>HOW TO APPLY</b></p>
<p>For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.</p>
<p>The direct link to the job opening from external sources is:</p>
<p>https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=1&amp;JobOpeningId=32034&amp;PostingSeq=1</p>
<p>Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings</p>
<p><b>CLOSING DATE</b></p>
<p>Open until filled.</p>
<p><b>JOB SEARCH CATEGORY</b></p>
<p>CUNY Job Posting: Information Technology/Technical</p>
<p><b>EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.</p>
<p><b>Job ID: </b>32034</p>
<p><b>Location: </b>Central Office</p>
<p><b>Job Type: </b>Full-Time</p></div>

Infrastructure Operations Engineer (IT Infrastructure Engineer Level 1) - Provisional

<div>
 <p>
  Job Title: Senior Systems Engineer / IT Infrastructure Engineer
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an experienced Senior Systems Engineer to design, implement, operate, and continuously optimize complex enterprise IT infrastructure. In this role, you will act as a last-level technical expert, ensuring the stability, security, and standardization of IT services while supporting infrastructure projects and operational excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design, implement, install, maintain, and troubleshoot enterprise IT infrastructure components
  </li>
  <li>
   Manage and support virtual server environments, terminal services, backup and recovery solutions, monitoring systems, endpoint protection platforms, database systems, and secure file transfer solutions
  </li>
  <li>
   Provide last-level support by independently handling incidents, problems, and escalations
  </li>
  <li>
   Contribute to IT projects through technical consultation, planning, and solution design
  </li>
  <li>
   Coordinate tasks and deliverables with external service providers, internal IT teams, and business stakeholders
  </li>
  <li>
   Develop and implement automation and scripting solutions to improve operational efficiency
  </li>
  <li>
   Ensure compliance with information security standards, ISMS policies, and regulatory requirements
  </li>
  <li>
   Create and maintain high-quality technical documentation and standardized procedures
  </li>
  <li>
   Participate in on-call rotations and scheduled maintenance activities
  </li>
  <li>
   Perform defined IT service management roles such as Incident, Problem, and Change Management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills and Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field
  </li>
  <li>
   Minimum of five years of hands-on experience in systems engineering or enterprise infrastructure administration
  </li>
  <li>
   Strong expertise in Windows and Linux server environments
  </li>
  <li>
   Experience with virtualization technologies such as VMware or Proxmox
  </li>
  <li>
   Knowledge of backup and disaster recovery solutions such as Veeam
  </li>
  <li>
   Experience managing terminal server environments, monitoring tools, and endpoint security solutions
  </li>
  <li>
   Familiarity with database administration and secure file transfer technologies
  </li>
  <li>
   Practical experience in infrastructure automation and scripting (e.g., PowerShell, Bash, or Python)
  </li>
  <li>
   Solid understanding of ITIL practices, including incident, problem, and change management
  </li>
  <li>
   Strong analytical and troubleshooting skills with a structured and goal-oriented approach
  </li>
  <li>
   Ability to coordinate multiple stakeholders and manage priorities in complex environments
  </li>
  <li>
   Excellent communication skills and the ability to explain technical concepts clearly
  </li>
  <li>
   High level of ownership, reliability, and adaptability in dynamic international environments
  </li>
  <li>
   ITIL Foundation certification and working proficiency in English and German are considered an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This role is suited for professionals who are passionate about enterprise infrastructure, operational excellence, and continuous improvement in a collaborative and fast-paced environment.
 </p>
</div>


Senior System Engineer

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div><ul><li>Run stakeholder workshops to capture business drivers, compliance requirements (e.g., ISO 27001, NIST), and risk areas.</li>
<li>Inventory existing infrastructure: NGFWs, <b>Panorama</b>, security policies, zones, NAT, VPNs, <b>GlobalPr otect</b>, <b>SD</b><b>WAN</b>, proxies, and thirdparty integrations.</li>
<li>Collect baselines: traffic patterns, application usage (<b>App</b><b>ID</b>), user identity sources (<b>User</b></li></ul></div>
</div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Engineer</div>
</div><div><div><b>Job Id</b></div>
<div>402892</div>
</div><div><div><b>Desired Skills</b></div>
<div>Network Security - Palo Alto</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Palo Alto

International Turnkey Systems - ITS

<div>
 <p>
  We are looking for an experienced IT Infrastructure Engineer to manage, maintain, upgrade, and support the core infrastructure systems. This role ensures the availability, performance, security, and scalability of enterprise platforms like Active Directory, Exchange, Citrix, Infoblox, Microsoft Identity Manager (MIM), Microsoft Azure, Intune, and Office 365. The ideal candidate will have hands-on experience with hybrid environments (on-premises and cloud), excellent troubleshooting skills, and a proactive approach to infrastructure optimization and security compliance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   System Administration &amp; Support
  </strong>
 </p>
 <p>
  - Manage and administer Active Directory (user accounts, GPOs, trusts, replication, security policies).
 </p>
 <p>
  - Support and maintain Microsoft Exchange (mail flow, DAGs, mailbox policies, hybrid configuration with Office 365).
 </p>
 <p>
  - Administer and troubleshoot Citrix environments (virtual apps, load balancing, profile management).
 </p>
 <p>
  - Manage Infoblox for DNS, DHCP, and IPAM services.
 </p>
 <p>
  - Administer Microsoft Identity Manager (MIM) for identity lifecycle and synchronization.
 </p>
 <p>
  - Oversee Office 365 services (Exchange Online, Teams, OneDrive, SharePoint, licensing, compliance).
 </p>
 <p>
  - Manage Azure AD / Entra ID, including conditional access, PIM, and identity protection.
 </p>
 <p>
  - Administer Microsoft Intune (device management, compliance policies, app deployment).
 </p>
 <p>
 </p>
 <p>
  <strong>
   Maintenance &amp; Upgrades
  </strong>
 </p>
 <p>
  - Apply patches, updates, and upgrades across infrastructure systems.
 </p>
 <p>
  - Monitor system performance and capacity, ensuring proactive scaling and availability.
 </p>
 <p>
  - Plan and execute infrastructure migrations (e.g., hybrid Exchange, Azure AD sync, Citrix, Infoblox upgrades).
 </p>
 <p>
 </p>
 <p>
  <strong>
   Security &amp; Compliance
  </strong>
 </p>
 <p>
  - Implement and enforce security best practices (MFA, least privilege, encryption, monitoring).
 </p>
 <p>
  - Maintain compliance with corporate, industry, and regulatory requirements.
 </p>
 <p>
  - Work closely with security teams to remediate vulnerabilities and findings.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Collaboration &amp; Documentation
  </strong>
 </p>
 <p>
  - Collaborate with cross-functional teams (Networking, Security, DevOps, Application teams).
 </p>
 <p>
  - Maintain accurate system documentation, runbooks, and knowledge base articles.
 </p>
 <p>
  - Provide Tier 3/advanced support for incidents escalated from NOC/Service desk.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <p>
  - Bachelor's degree in computer science or equivalent
 </p>
 <p>
  - 5+ years of experience in IT infrastructure roles with enterprise systems.
 </p>
 <p>
  - Expertise in Active Directory, Exchange, Citrix, Infoblox, and Office 365 administration.
 </p>
 <p>
  - Strong knowledge of Azure AD / Intune / MIM.
 </p>
 <p>
  - Experience with hybrid cloud (on-premises + Azure).
 </p>
 <p>
  - Familiarity with PowerShell scripting and automation.
 </p>
 <p>
  - Understanding of security frameworks and best practices (ISO, PCI, NIST, CIS).
 </p>
</div>


Information Technology Infrastructure Engineer

Tulane University

<div><div>The Infrastructure Engineer III is a skilled technologist with a deep understanding of software development and systems administration processes. An ideal candidate is an individual who is either a strong developer who is interested in operations, or strong operations engineer who is interested in software development. Good team skills are essential to this role, as there is a great deal of day-to-day collaboration that takes place as we build and deliver solutions.
</div><div>The Infrastructure Engineer III will work closely with other Systems Administrators, Developers, Networking team, and IT Security to create a robust environment to support the University's strategic goals, the needs of the faculty and staff, and an operational excellence mindset. In this role, the incumbent will lead the organization by implementing automated solutions using best practices that enable Tulane's mission, improve operational effectiveness, and service quality in the short-term by building technology that will last for the long-term. The incumbent is expected to function as a Team Lead and support for more junior staff.</div></div>
<br><div><ul><li><div>Bachelor's Degree in applicable discipline AND
</div></li><li><div>Coding Boot camp graduate AND
</div></li><li><div>Minimum 5+ years' experience in systems administration and advanced IT technologies with a strong focus in systems deployment, understanding of storage systems and network topology, scripting, container integration and administration &amp; system monitoring
</div></li></ul><div>OR
</div><ul><li><div>Minimum 5+ years hands on experience and experience with, but not limited to the following technologies: internal and external cloud environments, support for agile application processes, Linux Administration and Windows administration, virtualization, configuration management, LDAP and/or Active Directory Administration, Security best practices.<br>
</div></li></ul><br>
<br>
<ul><li><div>Experience with Container Orchestration Services
</div></li><li><div>Familiarity with HPC Cluster Administration and CI/CD tools (Azure DevOps)
</div></li><li><div>Experience with Amazon Web Services, Microsoft Azure, or Google Cloud Platform (AWS CloudFormation or Azure Resource Manager)
</div></li><li><div>Knowledge of MySQL, MSSQL, PostgreSQL, and non-SQL data stores
</div></li><li><div>Experience with monitoring tools (IRIS, NetScout, Grafana, SolarWinds Orion)
</div></li><li><div>Working knowledge of core Internet protocols and services (e.g., IP, TCP, UDP, NTP, DNS, HTTP, SMTP, SSH, syslog) required
</div></li><li><div>Ability to troubleshoot Windows Server and Linux operation systems
</div></li><li><div>Proficient with installation, configuration and managing VMware Environments - deployment automation
</div></li><li><div>Excellent written, verbal, and collaboration skills with the ability to instruct others on the team
</div></li><li><div>Ability to read, write, and interpret instructional documents such as reports and procedure manuals
</div></li><li><div>Willingness to cross train into other areas for overlapping support to meet the business need
</div></li><li><div>Proven ability to think out of the box and have a holistic approach to supporting the University faculty, staff, and student populations.</div></li></ul></div>
<br><div><ul><li><div>Lead the installation, maintenance, upgrading, and configuration of IT infrastructure and other IT-related projects as determined by business need across a multi-site environment
</div></li><li><div>Identify and solve complex systemic issues spanning multiple systems and teams. This may include designing systems or services from ground up
</div></li><li><div>Partner with internal service owners and teams to evaluate technical data, create recommendations, obtain consensus, plan and execute service upgrades and changes
</div></li><li><div>Maintain appropriate documentation, including drawings, configurations, settings, and recovery plans
</div></li><li><div>Work directly with the leadership to define a long-term infrastructure support strategy focused on cost optimization and end-user needs
</div></li><li><div>Provide Windows, Linux operating system administration, including logging solutions, OS building/configuration and script writing.
</div></li><li><div>Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems
</div></li><li><div>Work with internal and external stakeholders to troubleshoot and resolve application issues across complex enterprise and local environments
</div></li><li><div>Influence and enforce IT related security policies and controls by following defined procedures and standards
</div></li><li><div>Research and evaluate current and emerging technologies and stay informed of new technologies and solutions that increase productivity, innovation, and business capabilities
</div></li><li><div>Provide administration of backup/recovery processes and procedures
</div></li><li><div>Participating in a cross-platform Site Reliability team to build and maintain tools, solutions and microservices associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors
</div></li><li><div>Test our system integrity, implemented designs, application developments and other processes related to software defined infrastructure, making improvements as needed
</div></li><li><div>Deploy product updates and patches as required while implementing integrations when they arise
</div></li><li><div>Experience with scripting languages (Javascript, Python, Powershell)
</div></li><li><div>Experience with version control (Git, SVN)
</div></li><li><div>Knowledge of Infrastructure as Code tools (Terraform, Ansible)
</div></li><li><div>Ability to talk to both customers and other IT professionals and adapt to their technical knowledge.
</div></li><li><div>Availability to work occasional nights, evenings, and weekends as assigned.
</div></li><li><div>Availability and ability to provide 24/7 on call support, as scheduled.
</div></li><li><div>Demonstrated ability to mentor junior engineers and work with remote teams
</div></li><li><div>Demonstrated ability to design and lead development of best practices and creation of standard operating procedures.
</div></li><li><div>Deep understanding of Virtualization technologies on VMWare hypervisor
</div></li><li><div>Knowledge and experience supporting NAS/SAN Storage arrays
</div></li><li><div>Well versed in Business Continuity &amp; Disaster Recovery methodologies and implementations</div></li></ul></div>

Infrastructure Engineer III

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