it infrastructure engineer

sumerge

<div>As an Associate Infrastructure Engineer at Sumerge, you will play a crucial role in supporting our infrastructure team in building, maintaining, and optimizing our IT infrastructure for various projects and internal operations. You'll be exposed to a wide array of technologies and platforms, allowing you to develop your skills in system administration, cloud services, and network management.
Your responsibilities will include assisting in the deployment and configuration of servers and applications, ensuring security best practices are followed, and troubleshooting any infrastructure-related issues. You'll work closely with senior infrastructure engineers to learn industry standards and implement solutions that enhance performance and reliability across the board.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Deliver first-level IT support and troubleshooting assistance to end-users.</li>
<li>Assist in day-to-day operations of IT infrastructure.</li>
<li>Assist in the installation, and maintenance of hardware and software components for end-users.</li>
<li>Deploy the approved updates/patches for Desktops / Laptops to meet changes in information technology.</li>
<li>Monitor the behavior of the End-Users Devices for vulnerability prevention.</li>
<li>Updates accurate IT documentation of system configurations, procedures, and troubleshooting steps.</li>
<li>Maintain accurate records of IT assets and their lifecycle.</li>
</ul>Requirements<ul><li>
0-2 years of relevant experience.</li></ul><ul>
<li>B.S. or higher in Computer Science, Engineering, or a related technical field is preferred.</li>
<li>Good experience with Operating Systems Environment (Windows and Linux)</li>
<li>Good experience with LAN and WAN Networks Technologies (TCP/IP, DNS, and DHCP,,&hellip;).</li>
<li>Good knowledge with Microsoft 365 Applications.</li>
<li>Good knowledge with cloud computing systems (Microsoft Azure and Amazon Web Services (AWS)).</li>
<li>Strong analytical and problem-solving skills with a willingness to learn from feedback.</li></ul></div>

Associate IT Infrastructure Engineer

AlWatania Information Systems

<div>We are seeking an experienced IT Presales Engineer to support sales engagements by designing and proposing end-to-end technology solutions across on-premise data centers, ELV/low current systems, and Audio-Visual (AV) solutions.
The role involves translating customer business and technical requirements into scalable, compliant, and cost-effective solutions. You will design complete architectures covering data center infrastructure (servers, storage, HCI, networking, power, cooling, rack planning, and DCIM), low current/ELV systems (CCTV, access control, structured cabling, public address, intercom, and building management integrations), and AV solutions for conference rooms, control centers, digital signage, and collaborative environments.
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Electrical/Electronic Engineering, Computer Engineering, IT, or a related field.</li>
<li>5+ years of experience in presales, solution architecture, or technical design for on-premise data centers and/or ELV/low current systems.</li>
<li>Strong technical knowledge of data center technologies (servers, storage, HCI, networking, power and cooling).</li>
<li>Strong understanding of ELV systems including CCTV, access control, structured cabling, and AV integration.</li>
<li>Familiarity with industry standards such as Uptime Institute Tier, ASHRAE, TIA-942, and BICSI.</li>
<li>Proficiency in Visio and/or AutoCAD for technical designs.</li>
<li>Excellent communication, presentation, and customer-facing skills.</li>
<li>Ability to travel as required.</li></ul></div>

IT Infrastructure Presales Engineer

Al Shaheen Est.

Job Description:Responsible for managing and supporting the organization&rsquo;s IT infrastructure, network systems, security appliances, CCTV surveillance systems, and enterprise applications. Provides daily operational and user support for SAP Business One (SAP B1), ensuring secure, reliable, and efficient business operations.Key Responsibilities:<ul><li>Manage, configure, and maintain network infrastructure including LAN, WAN, VLAN, VPN, switches, and routers.</li><li>Administer and support Fortinet firewalls (FortiGate), including security policies, VPNs, NAT, traffic monitoring, logging, and firmware upgrades.</li><li>Ensure network security, performance, and high availability, applying cybersecurity best practices.</li><li>Manage and maintain IT hardware infrastructure, including servers, storage systems, workstations, laptops, printers, and peripherals.</li><li>Administer Windows Server environments, Active Directory, DNS, DHCP, user access control, and group policies.</li><li>Monitor, configure, and maintain CCTV surveillance systems, including:</li><li>Camera installation, configuration, and system expansion</li><li>NVR/DVR management, storage monitoring, and backup</li><li>User access control and footage retrieval</li><li>Troubleshooting cameras, network connectivity, and recording issues</li><li>Provide SAP Business One (SAP B1) operational support, including:</li><li>Creation, modification, and cancellation of sales, purchase, and inventory documents</li><li>Price updates and price list management</li><li>Daily user support for SAP B1 transactions and operational issues</li><li>Coordination with sales, finance, warehouse, and operations teams</li><li>Provide IT end-user support for daily operational tasks and system issues.</li><li>Perform backup, recovery, and disaster preparedness for IT and security systems.</li><li>Monitor system performance and proactively resolve issues before service disruption.</li><li>Maintain IT, network, SAP, and CCTV documentation, diagrams, and procedures.</li><li>Coordinate with vendors and service providers for IT infrastructure, security systems, and SAP-related support.</li></ul>Skills &amp; Technologies:<ul><li>Network Administration (LAN, WAN, VLAN, VPN)</li><li>Fortinet FortiGate Firewalls</li><li>IT Infrastructure &amp; Hardware Support</li><li>Windows Server &amp; Active Directory</li><li>CCTV Surveillance Systems (IP Cameras, NVR/DVR)</li><li>SAP Business One (SAP B1) Operational Support</li><li>IT Security &amp; Monitoring</li><li>Troubleshooting &amp; User Support</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your notice period?</li></ul>Experience:<ul><li>Network Infrastructure : 1 year (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

IT & Network Infrastructure Engineer

EMKAN ENGINEERING

Job Description &ndash; IT EngineerPosition Title: IT Engineer Department: Information Technology Reporting To: IT ManagerJob SummaryThe IT Engineer is responsible for managing and maintaining enterprise-level IT systems and networks, providing Level-2 technical support, and ensuring system security, performance, and reliability across all divisions.Key Responsibilities<ul><li>Maintain and manage enterprise-level IT systems and network infrastructure.</li><li>Provide Level-2 technical support to users and resolve escalated technical issues.</li><li>Monitor system performance and troubleshoot issues to ensure high availability.</li><li>Implement and manage IT security measures, including firewalls, antivirus, and data protection protocols.</li><li>Manage and maintain servers and storage systems.</li><li>Ensure regular backups (daily, weekly, and monthly) and verify data integrity.</li><li>Manage software and hardware installations, upgrades, and patch management.</li><li>Provide technical guidance and mentoring to junior IT staff.</li><li>Install and support specialized engineering software such as AutoCAD, MBS, IdeaStatica, Tekla, and Primavera P6.</li><li>Administer CCTV systems across all divisions.</li><li>Manage and maintain Microsoft 365 (M365) services.</li><li>Perform system and network administration tasks including user management, permissions, and policies.</li><li>Prepare technical documentation and IT reports.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related discipline.</li><li>Minimum 5&ndash;7 years of experience in IT infrastructure and system administration.</li><li>Strong knowledge of networking, servers, virtualization, and cybersecurity.</li><li>Hands-on experience with M365 administration and enterprise backup solutions.</li><li>Experience supporting engineering and construction-related software is preferred.</li><li>Strong analytical, leadership, and communication skills.</li></ul>Job Type: Full-time

IT Engineer

BN Catering

Job Summary:We are seeking a detail-oriented and proactive IT Support Engineer to oversee the design, implementation, and support of our IT infrastructure. The ideal candidate will handle systems administration, network security, virtualization, email services, firewall management, and CCTV systems across the organization.Key Responsibilities:<ul><li>Install, configure, and maintain Windows servers.</li><li>Set up, manage, and maintain VMware ESXi virtual infrastructure and virtual machines.</li><li>Knowledge FortiGate firewalls, including VPN tunnels, access rules, and network security policies.</li><li>Knowledge on POP3 Emails.</li><li>Configure and maintain CCTV systems, including DVR/NVR setup, IP camera management, remote access, and storage planning.</li><li>Knowledge Active Directory, DNS, DHCP, and Group Policy.</li><li>Monitor and optimize network performance; troubleshoot hardware/software issues.</li><li>Perform system updates, patching, and antivirus management.</li><li>Ensure backup and disaster recovery plans are implemented and tested regularly.</li><li>Provide technical support and troubleshooting to staff across departments.</li><li>Maintain IT documentation and system records.</li><li>Track IT assets and maintain inventory control.</li><li>Coordinate with external vendors for procurement and service support.</li></ul>Qualifications and Skills:<ul><li>Bachelor's degree in Computer Science, IT, or related field.</li><li>Minimum 3 years of hands-on IT Support experience.</li></ul>Preferred Qualities:<ul><li>Strong problem-solving and diagnostic skills.</li><li>Excellent communication and teamwork.</li><li>Attention to detail and documentation habits.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li></ul>How to Apply:Send your resume and cover letter to: [recruitment@bn-kw.com] Subject: IT Support Engineer Application &ndash; [Your Name]Job Type: Full-timePay: KD300.000 - KD350.000 per monthExperience:<ul><li>WINDOWS SERVERS: 3 years (Required)</li><li>IT Support: 3 years (Required)</li></ul>

IT Support Engineer

Skyports limited

<div>Job Title: IT Ops Engineer
Location: Dubai, UAE 
Department: Technology, Infrastructure 
Type: Permanent, Full time 
About Us:
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries. 
Our business is split into two key areas:<ul><li>
Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.</li><li>
Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.</li></ul>
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility. 
Role Overview:
The IT Operations Engineer is responsible for:<ul><li>
 Ensuring the reliability, security, and efficiency of IT infrastructure and operational systems.</li><li>
Supporting the technology solutions that enable the effective operation of our Dubai office and vertiport network.</li></ul>
This role involves hands-on technical tasks, project planning, and coordination with internal teams to deliver key IT initiatives. The position will act as the first point of contact for IT and operational issues (for both external and internal stakeholders), ensuring smooth and efficient incident management. 
Key Responsibilities:
IT Support:<ul><li>
Local/Regional office IT support and tech management using Microsoft 365 and Office tool.</li><li>
Handle initial triage of IT and operational issues, directing them to the appropriate teams (e.g., network, cloud, endpoint, enterprise IT).</li><li>
Provide support and maintenance for vertiport-specific technologies such as CCTV, digital signage, security and other access control equipment.</li><li>
Ensure continuous operation for our critical infrastructure.</li><li>
Use tools like Fresh service, Azure DevOps, and PagerDuty for incident management and monitoring.</li><li>
Ensure access controls are in place to maintain operational continuity and security.</li><li>
Liaising with local IT suppliers with appropriate team support from wider tech team.</li><li>
Receive training on the tools and processes and coordinate with IT operations and development teams to ensure smooth communication and incident resolution.</li></ul>
Operational Support:<ul><li>
Organise and maintain the server room, including cabling, asset inventory, and removal of non-IT items. Ensure server room is tidy with updated in our asset inventory.</li><li>
Develop and deploy PowerShell scripts to automate operator machine logins and application launches.</li><li>
Ensure availability to address issues promptly using the monitoring and observability tools provides.</li></ul> 
Skills &amp; Experience:<ul><li>
Strong experience with IT infrastructure, including Microsoft 365 and Entra/Azure Management.</li><li>
Ability to setup technology equipment in offices and at remote sites (including vertiports).</li><li>
Good knowledge of network configuration, and server room management.</li><li>
Familiarity with PowerShell scripting, Power Apps and automation.</li><li>
Strong organisational and documentation skills.</li><li>
Ability to coordinate with cross-functional teams and manage multiple projects.</li><li>
Good understanding of IT and operational support processes.</li><li>
Familiarity with incident management tools such as Freshservice, Azure DevOps, and PagerDuty.</li><li>
Strong communication and coordination skills.</li><li>
Ability to work in a dynamic and expanding environment.</li></ul> 
What We Offer:<ul><li>
Competitive salary and benefits package.</li><li>
Opportunity to work in an innovative and growing industry.</li><li>
A collaborative and dynamic work environment with ample opportunities for professional development.</li><li>
Flexible working arrangements and a supportive team culture.</li></ul>
How to Apply:
If you&rsquo;re passionate about technology and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you&rsquo;re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

IT Ops Engineer, UAE

Kaseya

<div><div>Kaseya&reg; is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.</div>
WHAT WE ARE LOOKING FOR
We are currently in the process of recruiting an IMS Engineer who is highly motivated and has a strong focus on customer service to be a part of our team. This role is crucial for maintaining the optimal performance and stability of our Integrated Management Systems (IMS) environment. The successful candidate will be expected to utilize their extensive technical knowledge in network IT, remote Windows system infrastructure, and Network Operation Center (NOC) procedures to provide superior service and promptly resolve any customer issues that may arise.

REQUIRED SKILLS
<ul><li>The candidate should have 4-6 years of pertinent experience in network IT and remote Windows system infrastructure.</li>
<li>They should possess a robust understanding of ITIL processes and demonstrate adherence to service level agreements (SLAs).</li>
<li>They should be proficient in maintaining clear and concise case and root cause analysis (RCA) documentation.</li>
<li>They should have the ability to adhere to multiple standard operating procedures (SOPs) and follow escalation instructions.</li>
<li>They should exhibit excellent prioritization and escalation skills, particularly in relation to customer impact.</li>
<li>They should maintain a high degree of professionalism in all customer interactions.</li>
<li>They should have experience in taking primary ownership of endpoint issues and alerts.</li>
<li>They should possess strong troubleshooting skills for a variety of system issues, including user authentication, GPO, Microsoft/Windows patch failures, replication issues, backup failures, and OS-related issues.</li>
<li>They should have the ability to multitask and manage multiple tickets/tasks across server, desktop, and application issues.</li>
<li>They should have good verbal and written communication skills. They should be willing to work in a 24x7 setup with rotational shifts.</li>
<li>This role requires a 100% in-office presence and involves 24*7 shift work at our Bengaluru office location in India.</li>
</ul>
WHAT YOU'LL DO
As an Engineer for NOC services, your responsibilities will include monitoring and maintaining the health and performance of the NOC environment, encompassing servers, workstations, and network devices. You will be expected to proactively diagnose and resolve a wide range of technical issues, such as user authentication, Group Policy Objects (GPOs), patching, replication, backups, operating system issues, resource utilization, system crashes, and unexpected service interruptions. Your role will involve analyzing system logs, event data, crash dumps, and other application logs to identify the root causes of problems. You will be required to maintain clear and concise documentation of incidents, resolutions, and root cause analysis (RCA). You will be expected to adhere to established Service Level Agreements (SLAs) for customer support and follow established runbooks and escalation procedures for efficient issue resolution. Your role will involve providing technical support and guidance to customers experiencing IT problems. You will be encouraged to participate in continuous learning activities to stay updated on the latest technologies and best practices. You will work in collaboration with technical leads and managers to resolve complex customer issues. You will also contribute to the maintenance and improvement of the internal knowledge base.

ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Serving as the primary owner for all endpoint issues and alerts that are triggered from managed machines or internal servers.</li>
<li>Performing alert verification, troubleshooting, system management, and closing tickets in line with defined processes.</li>
<li>Updating the internal knowledge base with new support solutions as necessary.</li>
<li>Completing tasks assigned by Tech Leads/Managers that pertain to customer-facing issues.</li>
<li>Handling multiple tickets/tasks across server, desktop, and application issues, and resolving them based on their priority.</li>
<li>Prioritizing and escalating issues based on the impact on the customer.</li>
<li>Following Standard Operating Procedures (SOPs) and escalation instructions while assisting multiple customers and environments.</li>
</ul>
WHAT YOU'LL BRING
<ul>
<li>4-6 years of pertinent work experience in the field of network IT and remote Windows system infrastructure.</li>
<li>Demonstrated technical proficiency in network IT and remote Windows system infrastructure.</li>
<li>Proven ability to comply with ITIL processes and Service Level Agreements (SLAs).</li>
<li>Proficiency in maintaining comprehensive cases and Root Cause Analysis (RCA) documentation.</li>
<li>Excellent skills in prioritization and escalation of tasks and issues.</li>
<li>High level of professionalism in interactions with customers.</li>
<li>Strong troubleshooting skills for a variety of system issues.</li>
<li>Effective verbal and written communication skills.</li>
<li>Willingness to work in a 24x7 environment with rotational shifts.</li>
</ul><div>
Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information 
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.</div></div>

Engineer, NOC Services

Search 10000+ It infrastructure engineer jobs near you this January. New roles added regularly across leading industries. Apply today.