it infrastructure engineer

Organon Pharmaceuticals

<div>Welcome to the team
Business Technology (IT &amp; Automation) is at the heart of powering innovation and operational excellence at Organon&rsquo;s production site in Oss. We design, implement, and continuously evolve modern, resilient IT landscape&mdash;spanning everything from industrial automation (PLCs) to enterprise platforms (ERP) and cloud-based solutions.
As part of a globally connected organization, you will collaborate closely with Integrated Production Teams (IPTs), Centers of Excellence (CoEs), and global Business Technology teams to deliver seamless, secure, and scalable infrastructure services.
In addition, at Organon we believe technology &mdash; and especially artificial intelligence &mdash; is one of the most powerful levers we have to improve everyday health for every woman.
Purpose of the role
As an IT Infrastructure Engineer, you will be a key enabler of a stable, secure, and future-ready technology environment that supports critical business and production processes. You will ensure the reliability and compliance of infrastructure services while continuously driving innovation, performance improvements, and operational excellence.
Working at the intersection of technology and business, you will partner with global teams and local stakeholders to deliver scalable, high-quality solutions that meet both operational and regulatory requirements. You will also play an active role in advancing automation and AI-driven IT operations, helping transition from reactive support to predictive, data-driven infrastructure management.
Main responsibilities<ul><li>
Support and deliver local business-driven IT infrastructure projects</li><li>
Contribute to global infrastructure initiatives, including implementations and upgrades</li><li>
Drive lifecycle management and infrastructure refresh programs</li><li>
Ensure high availability, performance, and user satisfaction across infrastructure services</li><li>
Collaborate with workplace support teams to resolve technical issues effectively</li><li>
Provide advanced support for complex incidents and service requests</li><li>
Maintain strong alignment with SLAs and global service standards</li><li>
Participate in global project teams delivering regional and global improvements</li></ul>
Your profile<ul><li>
Minimum 5 years of experience in IT infrastructure or service environments</li><li>
Bachelor&rsquo;s degree in computer science, Engineering, Mathematics, or related field</li><li>
Strong understanding of IT service management (ITIL or equivalent)</li><li>
Proven experience in project delivery within IT environments</li><li>
Solid knowledge of infrastructure technologies (networking, systems, workplace technologies)</li><li>
Customer-focused mindset with a structured and proactive approach</li><li>
Strong communication skills in Dutch and English</li><li>
Experience or interest in AI, automation, or data-driven IT operations (AIOps)</li><li>
Relevant Microsoft and/or Cisco certifications</li></ul>
What we offer
We offer you the opportunity to work in a dynamic, international, and innovation-driven environment where your expertise directly contributes to improving global healthcare outcomes.<ul><li>
Competitive salary and a 3% year-end bonus.</li><li>
35,5 days of leave.</li><li>
Attractive collective health care insurance package with considerable reduction rates.</li><li>
Solid Pension Plan.</li><li>
Incentive Plan (bonus).</li><li>
Commuting allowance.</li><li>
Parental leave for both parents.</li><li>
Numerous training, coaching, and e-learning modules for long term job opportunities and development.</li></ul>
Secondary Job Description
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women&rsquo;s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Annualized Salary Range
Annualized Salary Range (Global)
Annualized Salary Range (Canada)
Please Note: Pay ranges are specific to local market and therefore vary from country to country.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
1</div>

IT Infrastructure Engineer

Thales

<div>Location: Berlin, Germany
We Say HI*
IT Infrastructure Operations Engineer (m/w/d)
Thales ist ein weltweit f&uuml;hrender Anbieter von Spitzentechnologien f&uuml;r die Bereiche Verteidigung, Luft- und Raumfahrt sowie Cyber Security und Digital Identity.
Deutsche Unternehmen und die &ouml;ffentlichen Verwaltungen hierzulande sind bereit, ihre digitale Transformation und den Einsatz von KI zu beschleunigen &ndash; aber sie werden niemals Kompromisse bei der Sicherheit ihrer sensibelsten Daten eingehen. Genau hier setzen wir als Thales Deutschland in Partnerschaft mit Google Cloud und unserem neuen, in Gr&uuml;ndung befindlichen Unternehmen an. Mit einer neuen, zu 100 % deutschen Unternehmenseinheit geben wir eine konkrete Antwort auf die strengen Anforderungen des BSI. Was wir hier schaffen, ist eine lokal und vollst&auml;ndig autonom betriebene &sbquo;Trusted Cloud&lsquo;. Sie erm&ouml;glicht den Zugriff auf das breiteste Service-Portfolio am Markt, w&auml;hrend alles strikt unter europ&auml;ischer Gerichtsbarkeit bleibt. Durch die Zusammenf&uuml;hrung deutscher und franz&ouml;sischer Standards wie SecNumCloud, C5 und C3-A bieten wir unseren Kunden eine beispiellose Resilienz und Business Continuity. Dies ist ein Wendepunkt f&uuml;r unsere Branche und ein entscheidender Schritt hin zu einem starken, souver&auml;nen digitalen Europa.
Ihre Mission als IT Infrastructure Operations Engineer (m/w/d) :<ul><li>
Betrieb und Weiterentwicklung hochverf&uuml;gbarer souver&auml;ner GCP-Services mit Fokus auf Stabilit&auml;t, Skalierbarkeit und Performance</li><li>
&Uuml;berwachung von SLI/SLO-Kennzahlen sowie Analyse und Behebung von Produktionsst&ouml;rungen im 24x7-Betrieb inklusive Teilnahme an einer Rufbereitschaft</li><li>
Zusammenarbeit mit globalen SRE- und GCP-Expertenteams zur schnellen Incident-Analyse, Fehlerbehebung und nachhaltigen Service-Optimierung</li><li>
Dokumentation von Betriebswissen, Standardisierung von Prozessen sowie Weiterentwicklung von Automatisierungs- und Operational-Playbooks</li><li>
Durchf&uuml;hrung von Post-Mortem-Analysen nach Incidents zur Identifikation von Verbesserungspotenzialen und F&ouml;rderung einer kontinuierlichen Optimierung der Systemlandschaft</li></ul>
Darauf freuen wir uns:<ul><li>
Erfolgreich abgeschlossenes Studium der Informatik, Ingenieurwissenschaften oder ein vergleichbarer Masterabschluss</li><li>
Mehrj&auml;hrige Erfahrung im Bereich Site Reliability Engineering (SRE) sowie in der Automatisierung von Betriebs- und Incident-Management-Prozessen</li><li>
Kenntnisse in regulierten Branchen mit hohen Compliance-Anforderungen, z.B. Banking, Versicherungen, Healthcare oder vergleichbaren Umfeldern mit hohen Compliance-Anforderungen</li><li>
Erfahrung in internationalen Arbeitsumgebungen sowie sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift</li><li>
Erfahrungen mit Google Cloud Platform (GCP) sowie eine hohe Lernbereitschaft und Begeisterung f&uuml;r moderne Cloud-Technologien</li></ul>
Thales investiert j&auml;hrlich mehr als 4,5 Milliarden Euro in Forschung und Entwicklung in Schl&uuml;sseltechnologien wie k&uuml;nstliche Intelligenz, Cybersicherheit, Quanten- und Cloud-Technologien.
Im Jahr 2025 erwirtschaftete die Gruppe einen Umsatz von 22,1 Milliarden Euro.
F&uuml;r mehr als 85.000 Mitarbeitende in 65 L&auml;ndern er&ouml;ffnen wir zukunftsweisende Perspektiven, verwirklichen individuelle Karrierewege und erm&ouml;glichen kreative Freir&auml;ume. Dies gelingt durch Mut, Vielfalt und den festen Willen, die anspruchsvollen Herausforderungen unserer Zeit sicherer und inklusiver zu gestalten. Mit unserer nachhaltigen, werteorientierten Personalf&uuml;hrung treten wir aktiv f&uuml;r Diversit&auml;t ein.
Say HI* &ndash; Ihr Weg zu uns
Wenn die Zeichen der Zeit auf Ver&auml;nderung stehen, sind unsere internationalen Teams da, um der Komplexit&auml;t von heute mit den branchenf&uuml;hrenden Technologien von morgen zu begegnen. Sind Sie dabei? Ihr Ansprechpartner Andre Fuhrmann freut sich schon auf Ihre Online-Bewerbung.
Andre Fuhrmann &ndash; Talent Acquisition Partner
+49 7156 / 302 - 22002<ul><li>Human Intelligence</li></ul>
#LI-AF1
#LI-HYBRID</div>

IT Infrastructure Operations Engineer (m/w/d)

sumerge

<div>As an Associate Infrastructure Engineer at Sumerge, you will play a crucial role in supporting our infrastructure team in building, maintaining, and optimizing our IT infrastructure for various projects and internal operations. You'll be exposed to a wide array of technologies and platforms, allowing you to develop your skills in system administration, cloud services, and network management.
Your responsibilities will include assisting in the deployment and configuration of servers and applications, ensuring security best practices are followed, and troubleshooting any infrastructure-related issues. You'll work closely with senior infrastructure engineers to learn industry standards and implement solutions that enhance performance and reliability across the board.
Responsibilities<ul>
<li>Deliver first-level IT support and troubleshooting assistance to end-users.</li>
<li>Assist in day-to-day operations of IT infrastructure.</li>
<li>Assist in the installation, and maintenance of hardware and software components for end-users.</li>
<li>Deploy the approved updates/patches for Desktops / Laptops to meet changes in information technology.</li>
<li>Monitor the behavior of the End-Users Devices for vulnerability prevention.</li>
<li>Updates accurate IT documentation of system configurations, procedures, and troubleshooting steps.</li>
<li>Maintain accurate records of IT assets and their lifecycle.</li> 
</ul> 
 
Requirements 
<ul><li>
0-1 years of relevant experience.</li><li>
Good experience with Operating Systems Environment (Windows and Linux)</li><li>
Good experience with LAN and WAN Networks Technologies (TCP/IP, DNS, and DHCP,,&hellip;).</li><li>
Good knowledge with Microsoft 365 Applications.</li><li>
Good knowledge with cloud computing systems (Microsoft Azure and Amazon Web Services (AWS)).</li><li>
Strong analytical and problem-solving skills with a willingness to learn from feedback.</li></ul></div>

Associate IT Infrastructure

Analog

<div>
 
 Overview
 
 
 
 Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.
 
 
 At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.
 
 
 
 IT Engineer ( ITOps)
 
 
 
 We are seeking a proactive and detail-oriented
 
 IT Engineer
 
 to own and scale our internal IT infrastructure and operations. This role is responsible for ensuring secure, reliable, and efficient IT systems that empower our team to do their best work.
 
 
 You will manage end-user support, SaaS systems, device lifecycle management, identity and access management (IAM), and security best practices across the organization. This is a hands-on role ideal for someone who thrives in fast-paced environments and enjoys building scalable IT foundations from the ground up.
 
 
 
 Responsibilities
 
 
 
 
 IT Operations &amp; End-User Support
 
 
 
 <ul>
 <li>
 Provide support for hardware, software, and network issues
 </li>
 <li>
 Manage onboarding and offboarding processes (device provisioning, access control, account setup)
 </li>
 <li>
 Own device lifecycle management (MDM, procurement, configuration, asset tracking)
 </li>
 <li>
 Maintain documentation for IT processes, systems, and policies
 
 
 </li>
 </ul>
 
 Identity &amp; Access Management
 
 
 
 <ul>
 <li>
 Administer SSO, MFA, and role-based access controls
 </li>
 <li>
 Manage provisioning/deprovisioning workflows across SaaS tools
 </li>
 <li>
 Conduct periodic access reviews and ensure least-privilege principles
 
 
 </li>
 </ul>
 
 Systems &amp; Infrastructure
 
 
 
 <ul>
 <li>
 Manage and optimize core SaaS stack (e.g., Microsoft Suite, Slack, Notion, Jira, etc.)
 </li>
 <li>
 Monitor system performance and uptime
 </li>
 <li>
 Support networking infrastructure (VPN, Wi-Fi, firewall configurations where applicable)
 </li>
 <li>
 Partner with Security on endpoint protection, patching, and compliance controls
 
 
 </li>
 </ul>
 
 Security &amp; Compliance
 
 
 
 <ul>
 <li>
 Implement and maintain endpoint security tools (EDR, MDM, disk encryption)
 </li>
 <li>
 Support audit readiness (SOC 2, ISO 27001, etc.)
 </li>
 <li>
 Enforce IT policies and best practices
 </li>
 <li>
 Assist in incident response and root cause analysis
 
 
 </li>
 </ul>
 
 Procurement &amp; Vendor Management
 
 
 
 <ul>
 <li>
 Own IT procurement processes for hardware, software, and SaaS tools
 </li>
 <li>
 Manage vendor relationships, renewals, and licensing agreements
 </li>
 <li>
 Track IT budget related to hardware, software subscriptions, and tooling
 </li>
 <li>
 Optimize license utilization and SaaS spend
 </li>
 <li>
 Partner with Finance and Security on vendor reviews and due diligence
 </li>
 <li>
 Maintain accurate asset inventory and cost tracking
 
 
 </li>
 </ul>
 
 Automation &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Identify and implement automation opportunities (e.g., onboarding workflows, device configuration)
 </li>
 <li>
 Improve IT processes for scalability and efficiency
 </li>
 <li>
 Evaluate and recommend new tools and technologies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 6+ years of experience in IT Operations, IT Support, or Systems Administration
 </li>
 <li>
 Experience managing SaaS environments and SSO platforms (e.g., Okta, Azure AD)
 </li>
 <li>
 Experience managing IT procurement, vendor relationships, and SaaS licensing
 </li>
 <li>
 Hands-on experience with MDM tools (e.g., Jamf, Kandji, Intune)
 </li>
 <li>
 Strong understanding of endpoint security best practices
 </li>
 <li>
 Experience with Mac and Windows environments
 </li>
 <li>
 Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls)
 </li>
 <li>
 Experience supporting compliance frameworks (SOC 2, ISO, etc.) is a plus
 </li>
 <li>
 Strong documentation and communication skills
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience in a high-growth startup
 </li>
 <li>
 Scripting or automation experience (Bash, Python, PowerShell)
 </li>
 <li>
 Familiarity with zero-trust security models
 </li>
 <li>
 Experience with cloud infrastructure environments (AWS, GCP, Azure)
 </li>
 <li>
 Experience building procurement or asset management processes from scratch
 
 
 </li>
 </ul>
 
 What Working At Analog Offers
 
 
 
 <ul>
 <li>
 Culture: A collaborative, globally minded team building the future of physical intelligence. We value curiosity, courage, and creativity, and we&rsquo;re united by a belief that technology should amplify human potential rather than replace it.
 </li>
 <li>
 Impact: The opportunity to work on projects with national and global significance, from adaptive cities and resilient infrastructure to next generation sports, entertainment, healthcare, and energy. Every product you help build contributes to shaping a safer, smarter, more human centered world.
 </li>
 <li>
 Growth: Outstanding opportunities for learning and career development. You&rsquo;ll collaborate with leaders across AI, robotics, mixed reality, and systems engineering, while working on industry first, frontier scale solutions.
 </li>
 <li>
 Rewards: A competitive compensation package with healthcare, education support, and generous leave benefits, reflecting the high value we place on our people and their families.
 </li>
 </ul>
</div>

IT Engineer

Convivo Technologies L.L.C-S.P.C

Position : Field Support IT EngineerLocation : Abu Dhabi, UAEReports : Operation Manager &ndash; Abu DhabiSalary Range: AED 3,000 to 6,000Job descriptionWe are seeking a skilled and proactive IT Field Engineer to join our team. The ideal candidate will be responsible for providing on-site installations and technical support to our clients, commissioning systems, resolving technical issues, and ensuring smooth operation of IT infrastructure systems. This role requires frequent travel across various offices and construction sites in the UAE, working closely with project managers, engineers, contractors, and clients to meet their IT infrastructure needs. The IT Field Engineer will be expected to deliver timely, efficient and high-quality solutions, ensuring adherence to project timelines and quality standards.Key Responsibilities:<ul><li>Install, configure and provide on-site technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalate complex issues to relevant teams or vendors when necessary.</li><li>Respond promptly to project and service requests, ensuring high level of customer satisfaction.</li><li>Track and document all support activities, including resolutions, in the ticketing system.</li><li>Collaborate with internal teams to identify recurring issues and recommend solutions for system performance improvements.</li><li>Perform hardware and software upgrades while ensuring minimal disruption to client operations.</li><li>Provide training and guidance to end-users on the use of IT systems and applications.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li><li>Ensure adhere to company policies, procedures, and security standards to maintain a secure and efficient IT environment.</li></ul>Requirement:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (preferred).</li><li>Minimum of 3 years of proven experience as an IT Support Engineer or similar role, with a focus on field support in UAE.</li><li>Relevant certifications (e.g. Microsoft, Cisco, CompTIA etc.) are desirable.</li><li>Knowledge of CCTV, Access Control or other ELV systems is a plus.</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li><li>Ability to work independently and as part of a team, with a strong sense of accountability and ownership.</li><li>A valid driver's license and willingness to travel to client sites across the UAE as required.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Are you available for immediate join ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li><li>Cisco or Microsoft Certification (Preferred)</li></ul>Work Location: In person

IT Field Support Engineer.

Global United Enterprises LLC

Job Description &ndash; IT Engineer (Network Infrastructure) Position: IT Engineer &ndash; Networking Location: Salalah, Sultanate of Oman Experience Required: 8&ndash;10 Years GCC Experience Qualification: Bachelor Degree in Computer Science / Information Technology / Electronics (Attested Certificates Required)Job Responsibilities<ul><li>Install, configure, and maintain IT networking systems.</li><li>Manage LAN/WAN, switches, routers, firewalls, and wireless networks.</li><li>Troubleshoot network and system issues and ensure smooth operation.</li><li>Monitor network performance and ensure system uptime and security.</li><li>Configure and maintain servers, network devices, and backup systems.</li><li>Support CCTV, Access Control, and other integrated IT systems.</li><li>Handle network security, antivirus, and firewall management.</li><li>Coordinate with vendors and service providers for IT support and procurement.</li><li>Prepare reports, documentation, and network diagrams.</li><li>Ensure compliance with IT security policies and standards.</li></ul>Requirements<ul><li>Minimum 8&ndash;10 years GCC experience in IT networking and system support.</li><li>Strong knowledge of networking concepts (LAN, WAN, TCP/IP, DNS, DHCP).</li><li>Experience in firewall configuration and network security.</li><li>Knowledge of server administration and troubleshooting.</li><li>Experience in supporting ELV integrated systems is an advantage.</li><li>Strong troubleshooting and communication skills.</li><li>GCC Driving License is an added advantage.</li></ul>Salary &amp; Benefits<ul><li>Salary: USD 1,000 &ndash; 1,200 per month</li><li>Free Accommodation</li><li>Free Visa</li><li>Free Transportation</li><li>Free Water &amp; Electricity</li><li>Free Life Insurance</li><li>Free Air Ticket every 2 years</li><li>Annual Leave: 2 Months every 2 years</li></ul>&middot; Please share your CV @ carreer@gueoman.com or send your CV to +96891297877/+96899610025/ +96892444145Pay: RO390.000 - RO470.000 per monthWork Location: In person

IT Engineer - Network Infrastructure

Avon Fire & Rescue Service

<div>Do you have experience within IT systems and want to support improving our services? Then apply to be our ICT Instructure Engineer today!
<div><div><div><div><div>Corporate staff
</div></div><div><div>North Somerset
</div></div></div></div></div><div>Post number: 1110
Hours: 37 per week
Contract: Permanent
Salary: &pound;36,363 - &pound;39,152
Closing date: Midday 20 July 2026
Location: Police &amp; Fire Headquarters, Portishead
Interviews: Week commencing 3 August 2026 
</div><div></div><div><div>
<h2 class="jobSectionHeader">Summary of role
</h2>The ICT Infrastructure Engineer is responsible for the resilience, security, and improvement of Avon Fire &amp; Rescue Service&rsquo;s hybrid ICT estate, supporting critical operational and corporate services. The role provides expert support across cloud and on&acirc;premise platforms, resolves complex incidents, and drives service improvement through standardisation, automation, and proactive monitoring.
The post holder will play a key part in transitioning ICT services in&acirc;house, strengthening internal capability, managing suppliers, and maintaining a strong security posture aligned with recognised standards, ensuring reliable and fit&acirc;for&acirc;purpose technology for frontline operations.
<h2 class="jobSectionHeader">Some of the things you&rsquo;ll be doing
</h2><div><div><div>Role responsibilities
</div><div><ul><li>Infrastructure operations (core accountability)
</li></ul>Manage the day-to-day operation of the hybrid ICT estate, ensuring the availability, performance, security, and reliability of core services.
<ul><li>Networking (switching, routing, firewalls)
</li></ul>Manage and optimise LAN/WAN infrastructure, including switching, routing, firewalls, and site connectivity across MPLS, VPN, internet breakout, and Azure environments.
<ul><li>Cloud (Azure)
</li></ul>Administer and optimise Azure IaaS and PaaS services, including virtual machines, networking, storage, and backup solutions.
<ul><li>VMware (on-premise virtualisation)
</li></ul>Manage and maintain VMware environments ensuring platform stability, performance, and efficient resource utilisation.
<ul><li>Governance and compliance (ISO 27001 / Cyber Essentials Plus)
</li></ul>Ensure infrastructure services align with security policies, governance standards, and regulatory requirements, embedding secure-by-design and least-privilege principles throughout the environment.
<ul><li>Identity and access (Entra ID / AD DS)
</li></ul>Administer and maintain identity services across Entra ID and on-premise Active Directory, supporting user lifecycle management, group policies, and hybrid identity integration.
<ul><li>Exchange Online administration
</li></ul>Administer Exchange Online and associated mail security platforms, managing mail flow, mailbox administration, hybrid configurations, and email security controls including anti-phishing, anti-spam, and transport rules.
<ul><li>Microsoft 365 productivity suite administration
</li></ul>Administer core Microsoft 365 services including SharePoint, OneDrive, Teams, and associated collaboration platforms, ensuring secure, reliable, and effective service delivery.
<ul><li>Service improvement and transformation
</li></ul>Identify opportunities to standardise, automate, and improve ICT services, contributing to the design and delivery of infrastructure solutions aligned to organisational strategy.
<ul><li>Stakeholder engagement
</li></ul>Work collaboratively with internal teams and service users to understand requirements and improve service delivery, providing clear technical guidance to both technical and non-technical stakeholders.
<ul><li>Cyber security (Microsoft Defender for Endpoint focus)
</li></ul>Administer and optimise Microsoft Defender for Endpoint across the server and endpoint estate, ensuring effective protection, detection, response, and vulnerability management capabilities.
<ul><li>Escalation point
</li></ul>Act as an escalation point for L1 and L2 engineers, providing technical guidance and support across end-user computing services including Intune, Microsoft Teams, Microsoft 365 productivity applications, and Microsoft Defender technologies.
Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager. 
<ul><li>
</li></ul></div></div></div>
<h2 class="jobSectionHeader">What we will need from you
</h2><div><div><div>Essential
</div><div><ul><li>Degree level education (or equivalent) in computer science or a related field of study, or significant relevant business experience.
</li><li>Up to date technical knowledge of ICT, and the technology landscape, with evidence of keeping up to date with innovations for the benefit of the organisation.
</li><li>Minimum of 2 years&rsquo; experience in an Infrastructure Engineer role or similar role.
</li><li>Experience supporting and maintaining a hybrid infrastructure environment (cloud- Azure and on-premise &ndash; VMware)
</li><li>Hands on experience administering Azure services (IaaS, networking, identity integration, backup, firewalls, VNETs)
</li><li>Experience managing Active Directory and Entra ID in a hybrid configuration
</li><li>Ability to set and manage priorities. Negotiating timescales and balancing work objectives. Delivering effectively, overcoming barriers to change.
</li><li>Ability to diagnose issues methodically and drive resolution under pressure
</li><li>Ability to communicate technical issues clearly to non-technical stakeholders
</li><li>Willingness to accept and work to our Values during the course of employment.
</li><li>Committed to undertake relevant training and continuous professional development opportunities.
</li></ul></div></div></div><div><div><div>Desirable
</div><div><ul><li>Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or the equivalent gained through relevant training, experience and continuing professional development.
</li><li>Experience with the configuration and management of Meraki firewalls, switches and AP&rsquo;s
</li><li>Experience working in an environment certified to CE+ or ISO27001
</li></ul></div></div></div><h2 class="jobSectionHeader">What you can expect in return
</h2><ul><li>26 days annual holiday (plus public holidays) rising to 29 days after 5 years, and 30 days after 10 years of service
</li><li>Local Government Pension &ndash; Defined Benefit Scheme
</li><li>Electric Vehicle Salary Sacrifice Scheme
</li><li>Cycle to Work scheme
</li><li>Welfare and Wellbeing services
</li><li>Staff Networks
</li><li>Access to Westfield Health Supplementary Healthcare package.
</li><li>Access to Blue Light card with offers online and high street discounts
</li><li>Use of the multi-gym, sports hall, restaurant, free parking and beautiful open surroundings at our Headquarters in Portishead.
</li></ul>
<h2 class="jobSectionHeader">How to apply</h2> 
If you experience any issues with the application or require a paper version please contact recruitment@avonfire.gov.uk . Late applications and any applications with no supporting statement will not be accepted. Please quote job reference number 1110 on any communications. Thank you.
With effect from July 2023 legislation was amended to enable all Fire &amp; Rescue Services to undertake standard DBS checks for all employees. All job roles require a standard DBS check, with certain defined roles requiring an enhanced check. These will be renewed throughout employment.
Avon Fire &amp; Rescue Service is committed to securing equality of opportunity. We welcome applications from all members of our community who are currently under-represented at Avon Fire &amp; Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
<h2 class="jobSectionHeader">Additional reading
</h2>It is important for you to familiarise yourself with our work at Avon FRS and the framework we follow. Please see some resources below for you to read and explore:
Core Code Of Ethics &ndash; NFCC
Our mission, vision and values &ndash; Avon Fire and Rescue Service
Safeguarding policy &ndash; Avon Fire and Rescue Service</div></div></div>

ICT Infrastructure Engineer

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