it infrastructure manager

DVN Groups

<p>Job Overview</p><p>We are seeking a highly motivated and experienced ELV &amp; IT Infrastructure Sales Manager to drive business growth across Dubai and the UAE. The ideal candidate will have proven experience in ELV systems, IT infrastructure solutions, and project-based sales, with strong connections in the UAE market including contractors, consultants, system integrators, and facility management companies.</p><p>This role focuses on generating new business opportunities for ELV solutions and IT infrastructure including CCTV, Access Control, Structured Cabling, Networking, Servers, Storage, and AMC contracts.</p><p>Key Responsibilities</p><ul><li>Generate new business opportunities for ELV and IT Infrastructure solutions</li><li>Develop and maintain relationships with consultants, contractors, developers, and corporate clients</li><li>Promote ELV systems including CCTV, Access Control, Intercom, Gate Barriers, and Structured Cabling</li><li>Promote IT Infrastructure solutions including Networking, Servers, Storage, Firewall, WiFi, and Cloud solutions</li><li>Identify and secure AMC and project contracts</li><li>Prepare technical and commercial proposals</li><li>Conduct client meetings, presentations, and site surveys</li><li>Achieve monthly, quarterly, and annual sales targets</li><li>Maintain sales pipeline, forecasts, and CRM records</li><li>Coordinate with technical and operations teams for successful project delivery</li></ul><p>Products and Solutions</p><ul><li>CCTV and Surveillance Systems</li><li>Access Control and Time Attendance Systems</li><li>Structured Cabling (Cat6, Cat6A, Fiber Optic)</li><li>Networking Solutions (Switches, Routers, Wireless)</li><li>Servers and Storage Solutions</li><li>Firewall and Cybersecurity Solutions</li><li>Data Center Infrastructure</li><li>Gate Barriers and Intercom Systems</li><li>Annual Maintenance Contracts (AMC)</li></ul><p>Experience with leading brands such as Cisco, Dell Technologies, HP, and Hikvision is preferred.</p><p>Requirements</p><ul><li>Minimum 4&ndash;6 years UAE experience in ELV and IT Infrastructure sales</li><li>Proven track record in achieving sales targets</li><li>Strong knowledge of ELV systems and IT infrastructure solutions</li><li>Experience in project sales and AMC contracts</li><li>Strong client network in Dubai and UAE</li><li>UAE Driving License (mandatory)</li><li>Excellent communication, negotiation, and presentation skills</li><li>Ability to work independently and achieve targets</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED4,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you ready to join immediately within a week maximum 2 weeks?</li><li>Do you agree with the package mentioned?</li></ul><p>License/Certification:</p><ul><li>UAE DRIVING LICENSE (Required)</li></ul>

ELV & IT Infrastructure Sales Manager

IT Devices Online

<p><b>IT Manager</b></p><p><b>Job Description </b></p><p><b>Job Summary</b></p><p>IT Devices is looking for an expert IT Manager who is responsible for the overall planning, implementation, management, and security of the organization&rsquo;s IT infrastructure, software systems, ERP platforms, and service operations. This role requires a highly experienced professional with deep expertise in ERP systems (including Microsoft Dynamics), enterprise infrastructure, networking, cybersecurity, IT service management, and cross-functional leadership to ensure reliable, secure, and scalable IT operations aligned with business objectives.</p><p><b>Key Responsibilities</b></p><p><b>1. ERP, Business Applications &amp; Software Management</b></p><ul><li>Lead implementation, customization, support, and optimization of ERP systems, including <b>Microsoft Dynamics</b>.</li><li>Manage enterprise software platforms, Microsoft Workspace, productivity tools, and business-critical applications.</li><li>Ensure software lifecycle management, version upgrades, patching, and performance optimization.</li><li>Oversee database management, maintenance, backups, and performance tuning.</li></ul><p><b>2. IT Infrastructure &amp; Systems Management</b></p><ul><li>Manage enterprise servers, workstations, laptops, and endpoint devices throughout their lifecycle (procurement, deployment, maintenance, replacement, and disposal).</li><li>Manage storage systems, backups, replication, and disaster recovery solutions.</li><li>Plan and execute IT capacity planning and infrastructure scalability initiatives.</li></ul><p><b>3. Network Infrastructure &amp; Connectivity</b></p><ul><li>Design, manage, and maintain network infrastructure (LAN/WAN).</li><li>Administer routers, switches, firewalls, VPNs, and secure remote access solutions.</li><li>Monitor network performance, availability, and security.</li><li>Troubleshoot network issues and implement preventive measures.</li></ul><p><b>4. IT Support, Installation &amp; Operations</b></p><ul><li>Oversee <b>IT support services</b>, incident resolution, and service request fulfillment.</li><li>Manage installation, configuration, and troubleshooting of <b>IT hardware and software equipment</b>.</li><li>Ensure maintenance and operational support for <b>CCTV systems</b> and related surveillance infrastructure.</li><li>Establish SOPs and service standards for IT operations.</li></ul><p><b>5. IT Operations &amp; Service Management (ITIL-Based)</b></p><ul><li>Implement and manage <b>ITIL-based service delivery models</b>.</li><li>Oversee <b>incidents, problems, changes, and release management processes</b>.</li><li>Ensure service continuity, root cause analysis, and continuous service improvement.</li><li>Monitor KPIs, SLAs, and service performance metrics.</li></ul><p><b>6. Cybersecurity, Compliance &amp; Risk Management</b></p><ul><li>Develop and enforce <b>information security policies and risk management frameworks</b>.</li><li>Manage endpoint security, antivirus, EDR solutions, and firewall configurations.</li><li>Ensure data protection, backup, recovery strategies, and secure access controls.</li><li>Ensure compliance with <b>ISO 27001, ITIL, GDPR (where applicable)</b>, and internal audit requirements.</li><li>Lead business continuity planning and disaster recovery initiatives.</li></ul><p><b>7. IT Asset, Licensing &amp; Compliance Management</b></p><ul><li>Manage <b>IT asset inventory</b>, tracking, audits, and lifecycle management.</li><li>Oversee <b>software licensing, compliance management</b>, and vendor audits.</li><li>Implement capacity planning and cost optimization initiatives.</li></ul><p><b>8. Leadership &amp; People Management</b></p><ul><li>Conduct performance management, mentoring, training, and skill development initiatives.</li><li>Manage workforce planning, role allocation, and succession planning.</li><li>Promote accountability, collaboration, and continuous improvement within the IT team.</li></ul><p><b>9. Cross-Functional &amp; Stakeholder Management</b></p><ul><li>Coordinate closely with HR, Finance, Operations, and Sales teams to support business needs.</li><li>Act as a key IT liaison for internal and external stakeholders.</li><li>Handle conflict resolution and ensure alignment between IT services and business priorities.</li></ul><p><b>10. Vendor, Procurement &amp; Budget Management</b></p><ul><li>Evaluate, select, and negotiate with hardware and software vendors.</li><li>Manage contracts, renewals, monitoring, and enforcement.</li><li>Oversee procurement planning, inventory control, and vendor performance.</li><li>Manage outsourced IT services and Managed Service Providers (MSPs).</li><li>Control IT budgets, cost optimization, and ROI-driven technology investments.</li></ul><p><b>11. Strategic &amp; Business Leadership</b></p><ul><li>Align IT strategy with organizational goals and long-term business objectives.</li><li>Develop and maintain a roadmap technology.</li><li>Lead digital transformation, automation, and modernization initiatives.</li><li>Conduct risk assessments and support executive decision-making.</li><li>Prepare executive-level reports, dashboards, and presentations for senior management.</li></ul><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li><b>Minimum 10 years of professional IT experience</b>, with at least <b>5 years in a managerial or leadership role</b>.</li><li>Strong hands-on and strategic experience in ERP systems, enterprise infrastructure, networking, and IT operations.</li></ul><p><b>Key Competencies &amp; Skills</b></p><p><b>Technical Skills</b></p><ul><li>ERP &amp; Microsoft Dynamics</li><li>Google Workspace &amp; enterprise applications</li><li>Enterprise servers, endpoints, and lifecycle management</li><li>Networking (LAN/WAN, firewalls, VPNs)</li><li>Databases, storage, backups, and disaster recovery</li><li>Cybersecurity, IAM, and compliance frameworks</li></ul><p><b>Leadership &amp; Soft Skills</b></p><ul><li>Strong communication with technical and non-technical stakeholders</li><li>Problem-solving and critical thinking</li><li>Crisis management and decision-making under pressure</li><li>Documentation, reporting, SOP creation, and process optimization</li></ul><p><b>Preferred Certifications (Optional)</b></p><ul><li>ISO 27001 Lead Implementer / Auditor</li><li>Microsoft, AWS, or Cisco Certifications</li><li>PMP / PRINCE2</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary</li><li>Health Insurance</li><li>Paid leaves</li><li>Annual party and dinners</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul><p><b>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, Lahore</b></p><p><b>Timings: 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan time</b></p><p>Job Type: Full-time</p><p>Pay: From Rs1.00 per month</p><p>Application Question(s):</p><ul><li>Did you read the complete job description?</li><li>Only apply if you are comfortable with full-time on-site night shift</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>IT Manager in IT Industry: 10 years (Required)</li><li>IT Infrastructure &amp; Systems Management: 10 years (Required)</li><li>Network Infrastructure &amp; Connectivity: 10 years (Required)</li><li>Cybersecurity, Compliance &amp; Risk Management: 8 years (Required)</li><li>IT Operations &amp; Service Management : 8 years (Required)</li><li>IT Support, Installation &amp; Operations: 8 years (Required)</li><li>. ERP, Business Applications &amp; Software Management: 5 years (Required)</li></ul><p>Language:</p><ul><li>Excellent communication (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

IT Manager

Wallis Companies

<div><div><p>The <b>IT Operations Manager</b> provides leadership and oversight for Wallis Companies&rsquo; infrastructure and technical support operations. This role supervises the Help Desk and Systems teams, leads strategic vendor relationships, and ensures service delivery, uptime, and cost-effective technology use. The IT Operations Manager plays a key role in technology planning, incident management, and departmental performance reporting. By balancing daily execution with strategic oversight, this role ensures reliable, scalable, and secure IT operations that align with business objectives.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES BY COMPETENCY:</b></p>
<p><i>
(bolded text denotes an essential function of the position)</i></p>
<p>
 <b>Business Results Orientation</b></p>
<ul>
<li><b> </b>Ensure operational effectiveness across Help Desk, infrastructure, and support functions.</li>
<li>Monitor service delivery metrics, ticketing system performance, and response times.</li>
<li>Oversee staging, asset tracking, and on-call support processes.</li>
<li>Track and report infrastructure costs and usage for budgeting and optimization.</li>
<li>Maintain the vendor and contract tracker to monitor renewals, service levels, and ownership across IT.</li>
<li>Oversee cybersecurity policy development in collaboration with the IT Systems Manager and ensure alignment with organizational standards.</li>
</ul>
<p><b>Communication</b></p>
</div>
<div><ul><li>Report regularly to the Director of IT on support trends, infrastructure stability, and vendor performance.</li>
<li>Serve as a communication bridge between technical teams and executive leadership.</li>
<li>Coordinate cross-functional communication during outages, escalations, and critical events.</li>
<li>Ensure team alignment with IT goals and policies through consistent messaging and follow-up.</li>
</ul>
<p><b> </b><b>Technical Expertise</b></p>
</div>
<div><ul><li>Provide leadership in incident management, escalation paths, and root cause analysis.</li>
<li>Maintain high-level understanding of systems infrastructure, cloud environments, and end-user support needs.</li>
<li>Evaluate and support decisions on infrastructure platforms, tools, and lifecycle refreshes.</li>
<li>Collaborate with the IT Systems Manager to ensure system uptime and proper resource allocation.</li>
</ul>
<p> <b>Customer Service Orientation</b></p>
</div>
<div><ul><li>Promote a service-first culture throughout the Help Desk and Systems teams.</li>
<li>Review support escalations, ticket trends, and customer satisfaction data for continuous improvement.</li>
<li>Oversee quality control processes including documentation standards, user feedback, and follow-up procedures.
 </li></ul><p><b>Developing Talent</b></p>
</div>
<ul><li>Provide coaching, feedback, and growth opportunities for the Help Desk Manager and IT Systems Manager.</li>
<li>Lead by example in documentation discipline, customer service, and continuous improvement.</li>
<li>Support IT&rsquo;s succession planning and ensure that institutional knowledge is retained and shared.</li>
<li>Contribute to staff performance evaluations and training recommendations.</li>
<li>Ensure functional teams are regularly reviewing and updating IT policies under their purview.</li>
<li>Establish and oversee adherence to change management protocols for IT operational systems and services.</li>
</ul>
<p> <b>Vendor Management</b></p>
<ul>
<li> Own strategic vendor relationships for infrastructure, cloud services, networking, and security solutions.</li>
<li>Lead contract renewals, Service Level Agreement (SLA) evaluations, and quarterly vendor performance reviews.</li>
<li>Collaborate closely with the IT Systems Manager and the Microsoft 365 (M365) Administrator, who maintain day-to-day technical coordination with vendors.</li>
<li>Escalate vendor issues as needed and ensure alignment with organizational requirements.</li>
</ul>
<p><b>Technology Strategy</b></p>
<ul>
<li> Actively participate in IT strategy development, roadmap planning, and organizational technology assessments.</li>
<li>Represent the IT Operations branch in department-wide planning and coordination efforts.</li>
<li>Identify and recommend new tools, platforms, and practices to improve efficiency and reduce risk.</li>
<li>Support project resource planning by coordinating availability and workload across direct reports.</li>
</ul>
<p><b>Safety</b></p>
<ul>
<li> <b>Adhere to all company IT security policies and immediately report any security incidents to the supervisor</b></li>
<li><b>Proactively identify and report unsafe conditions within IT systems or operations, recommending corrective actions</b></li>
<li> <b>Lead by example in practicing safe IT operations and adhering to company safety policies</b></li></ul><br>
<p></p>
<p><b>
Supervisory Responsibilities</b></p>
<p><b>
 </b><b>Direct: </b>Help Desk Manager, IT Systems Manager</p>
<p><b>
</b><b> </b><b>Qualifications</b></p>
<p><i>
(bolded font denotes an essential qualification of the position)</i></p>
<p><b>
 </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>Education:<b> </b>Required: Equivalent to a High School diploma, Preferred: Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Business, or a related field.
</p><p>Experience:<b> 3-5 years of IT experience in an infrastructure, systems, or technical support with increasing leadership responsibilities</b></p>
<ul><li> Demonstrated ability to mentor and develop technical staff, with a proven track record of contributing to team growth and organizational knowledge. Broad exposure to infrastructure, cloud services, networking, and security operations.</li></ul>
<p>
Language Skills: <b>Ability to read, write, speak, and understand English in a manner </b><b>that is sufficient for effective communication with groups of managers, clients, customers and the general public</b></p>
<p>
Skills and Abilities:
</p><p><i>(May be representative but not all-inclusive of those commonly associated with the position)</i></p>
<p><b>
 </b>Strong leadership, communication, and organizational skills.</p>
<ul>
<li>Familiarity with IT support frameworks, infrastructure environments, and vendor management best practices.</li>
<li>Ability to prioritize and manage across multiple operational areas while maintaining attention to detail.</li>
</ul>
<p>Technology, Tools, and Equipment:
</p><ul><li>Ticketing and IT Service Management tools (ITSM) tools (e.g., iSupport), Microsoft 365, Teams, Excel, Power BI</li>
<li>Knowledge of network and cloud platforms, asset management systems, and security solutions</li>
</ul>
<p> Certifications, Licenses, and/or Registrations:</p>
<ul>
<li>Advanced certifications consistent with the Wallis Tech Level Matrix (e.g., Microsoft, CompTIA, cloud, networking, or security credentials).</li>
<li>Certifications are weighted within the Tech Level Matrix (difficulty, time, and relevance) and contribute to advancement.</li>
<li>Preferred examples include IT Infrastructure Library (ITIL) Foundation, CompTIA Security+/Net+, Microsoft Azure (AZ-900, AZ-500, AZ-700), or equivalent certifications.</li>
<li>Equivalent combinations of certifications, years of service, and applied expertise may be considered in line with Tech Level thresholds.</li>
<li>Valid driver&rsquo;s license required</li></ul><br>
<p></p>
<p><b>
PHYSICAL DEMANDS</b></p>
<p>
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<div>
<div><div><div><p><b>Amount of Time</b></p></div><div><br>
<p><b>
None</b></p></div><div><br>
<p><b>
Under 1/3</b></p></div><div><br>
<p><b>
1/3 To 2/3</b></p></div><div><br>
<p><b>
Over 2/3</b></p></div><div><br>
<p><b>
Amount of Time</b></p></div><div><br>
<p><b>
None</b></p></div><div><br>
<p><b>
Under 1/3</b></p></div><div><br>
<p><b>
1/3 To 2/3</b></p></div><div><br>
<p><b>
Over 2/3</b></p></div></div><div><br>
<div>
<p>See:
</p><p>Must be able to read computer screen and reports.</p></div><p></p><div><br>
<p>
X</p></div><div><br>
<p>
Lifting</p></div></div><p></p><div><br>
<div>
<p>Stand/Walk:</p>
<p>
Occasional visits to other locations in the building.</p></div><p></p><div><br>
<p>
X</p></div><p></p><div><br>
<p>
Up to 10 pounds:</p></div><p></p><div><br>
<p>
X</p></div></div><div><br>
<div>
<p>Sit:</p>
<p>
Must be able to perform work at desk, computer, etc.</p></div><p></p><div><br>
<p>
X</p></div><div><br>
<p>
Up to 25 pounds</p></div><p></p><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Touch/Grasp/Feel:</p>
<p>
Must be able to input electronic data, manipulate paper, use phone system</p></div><p></p><div><br>
<p>
X</p></div><div><br>
<p>
Up to 50 pounds</p></div><p></p><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Climb or balance:</p></div><p></p><div><br>
<p>
X</p></div><p></p><div><br>
<p>
Up to 100 pounds</p></div><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Stoop, kneel or crawl:</p></div><p></p><div><br>
<p>
X</p></div><p></p><div><br>
<p>
Over 100 pounds</p></div><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Talk or hear:</p>
<p>
Must be able to communicate in person and on telephone system</p></div><p></p><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Working conditions:</p>
<p>
 Office atmosphere</p></div><p></p><div><br>
<p>
X</p></div></div><br>
<p></p>
</div>
</div><p></p><p><i>Disclaimer:</i></p>
<p>
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Wallis Companies reserves the right to make changes to job descriptions as needed with or without notice to affected employees. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. This job description does not establish a contract for employment..</p></div>

IT Operations Manager

Rawaj - Human Capital Management

<div><p>Leverage your technical leadership and join a <b>well-established and renowned Emirati construction company</b>, recognized for delivering complex power and energy infrastructure projects across the UAE and the wider GCC region.</p><p>
As an <b>IT Manager</b>, you will be responsible for leading the company&rsquo;s overall information technology strategy, systems, and digital transformation initiatives, ensuring reliable, secure, and efficient IT support for corporate functions and project operations.<br>
<b>Work Location: UAE</b></p><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2><ul><li>
Lead and manage the overall IT strategy, governance, and operations across head office and project sites.</li><li>
Oversee the design, implementation, and maintenance of enterprise systems including ERP, finance, HR, document management, project controls, and collaboration platforms.</li><li>
Ensure reliable IT infrastructure, networks, servers, cloud platforms, and connectivity across offices and remote construction sites.</li><li>
Develop and enforce cybersecurity policies, data protection standards, disaster recovery, and business continuity plans.</li><li>
Align IT systems and digital solutions with construction project requirements, operational needs, and business objectives.</li><li>
Drive digital transformation initiatives such as BIM system integration, mobile field applications, data analytics, and automation solutions.</li><li>
Coordinate closely with executive management, project teams, finance, HR, procurement, and operations to ensure IT solutions support business performance.</li><li>
Manage IT budgets, procurement of hardware and software, vendor selection, contracts, and service-level agreements.</li><li>
Lead, mentor, and develop the internal IT team, ensuring high performance and timely support.</li><li>
Review and approve technical designs, system architectures, upgrades, and integrations.</li><li>
Provide IT support during project execution phases, including site setup, system rollouts, and troubleshooting.</li><li>
Ensure compliance with company policies, local regulations, and international IT standards and best practices.</li><li>
Evaluate emerging technologies and recommend innovative solutions to improve efficiency, security, and scalability.</li></ul><h2 class="jobSectionHeader"><b>
Knowledge, Skills, and Experience</b></h2><p><b>
We Are Looking For:<br>
</b><br>
</p><ul><li>Bachelor&rsquo;s Degree in Computer Science, Information Technology, Engineering, or a related field (mandatory); Master&rsquo;s degree or MBA is an advantage.</li><li><b>
12 to 15 years</b> of progressive IT experience, including enterprise systems, infrastructure, and cybersecurity.</li><li>
Minimum <b>5 years of experience in a senior IT leadership or IT Director / IT Manager role</b>.</li><li>
Proven experience supporting construction, engineering, infrastructure, or project-based organizations.</li><li>
Strong knowledge of ERP systems, cloud technologies, network architecture, cybersecurity frameworks, and systems integration.</li><li>
Experience managing IT operations across multiple locations and project sites.</li><li>
Strong leadership, organizational, communication, and stakeholder management skills.</li><li>
Professional certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or cloud certifications are an advantage.</li><li>
Previous experience in the UAE or GCC is highly desirable.</li><li>
Strong ability to manage multiple stakeholders, vendors, and cross-functional teams effectively.</li><li>
Fluency in English; Arabic is an advantage.</li></ul></div>

IT Manager | UAE

CMGA Sn

<p><b>Job Title:</b> IT Manager (Expat &ndash; Indian/Filipino)<br/><b>Location:</b> <b>Senegal</b><br/><b>Company:</b> CMGA &ndash; Senegal Facilities<br/><b>Job Type:</b> Full-Time | Expat Position (Hiring from India/Philippines)</p><p>Job Summary</p><p>CMGA is seeking an experienced <b>IT Manager (Expat)</b> to lead and manage all IT and security infrastructure operations at our Senegal facilities.</p><p>The primary focus of this role is surveillance systems (camera installation and monitoring), security perimeter systems, VPN configuration, and secure network management. The selected candidate will be hired from India/Philippines and deployed to Senegal.</p><p>This position requires strong hands-on technical expertise combined with leadership capability to manage site IT infrastructure independently.</p><p>Key Responsibilities</p><ul><li>Design, install, configure, and maintain:</li><li>CCTV camera systems (IP &amp; analog)</li><li>Centralized monitoring and recording systems</li><li>Security perimeter systems (access control, barriers, alarm systems)</li><li>Set up and manage secure VPN connections between factory and remote offices.</li><li>Oversee LAN/WAN infrastructure, firewalls, routers, and switches.</li><li>Implement and monitor network security protocols.</li><li>Ensure 24/7 system uptime for surveillance and critical IT infrastructure.</li><li>Lead IT troubleshooting and rapid issue resolution.</li><li>Manage server systems, data backups, and disaster recovery procedures.</li><li>Maintain IT documentation, network diagrams, and system logs.</li><li>Coordinate with management on IT security policies and compliance.</li><li>Support integration of IT systems with production and administrative departments.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Electronics, or related field.</li><li>6+ years of experience in IT infrastructure management.</li><li>Strong hands-on experience with:</li><li>CCTV installation &amp; surveillance systems</li><li>VPN configuration and remote connectivity</li><li>Firewall and network security management</li><li>Access control and perimeter security systems</li><li>Experience managing IT infrastructure in industrial or manufacturing environments preferred.</li><li>Strong knowledge of cybersecurity best practices.</li><li>Ability to work independently in an international setting.</li><li>Willingness to relocate to Senegal (Expat role).</li><li>Good communication skills in English (French is an advantage).</li></ul><p>Preferred Skills</p><ul><li>Certifications such as CCNA, CCNP, MCSA, or equivalent.</li><li>Experience working in Africa or remote industrial sites.</li><li>Knowledge of enterprise-grade surveillance systems.</li><li>Leadership experience managing IT teams.</li></ul><p>What We Offer</p><ul><li>Competitive expatriate salary package</li><li>Accommodation and transportation offered</li><li>Annual leave and travel allowance</li><li>Long-term career growth in an expanding international manufacturing organization</li></ul><p>Interested candidates from India may apply via Indeed with a detailed CV highlighting relevant CCTV, VPN, and security infrastructure experience.</p><p>Job Types: Full-time, Permanent</p><p>Pay: From ₹135,000.00 per month</p><p>Application Question(s):</p><ul><li>Please type ''YES'' and apply only if willing to relocate to Senegal. Applications without this answer will not be reviewed. </li></ul><p>Are you willing to relocate to Senegal, West Africa for this onsite position? </p><p>Work Location: In person</p>

IT Manager (Expat – Indian/Filipino)

VaporVM

<div><div><div><b>Date Posted:</b></div>
20 February, 2026</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VaporVM</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2>
<div><p><b>
Location:</b> Lahore, Pakistan (Onsite)</p>
<p>
<b>Experience Required:</b> 7&ndash;8 Years</p>
<h3 class="jobSectionHeader"><b>
Job Summary</b></h3>
<p>
We are seeking an experienced and proactive <b>Manager &ndash; NOC</b> to lead our Network Operations Center operations in Lahore. The ideal candidate will have strong technical expertise in network infrastructure, cloud environments, and incident management, along with proven leadership experience in managing 24/7 operational teams. This role is critical to ensuring high availability, performance, and security of our systems and services.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<ul><li>Lead and manage the NOC team to ensure 24/7 monitoring and support of network and system infrastructure.
</li><li>Oversee incident management, troubleshooting, escalation handling, and root cause analysis (RCA).
</li><li>Ensure adherence to SLAs, KPIs, and operational best practices.
</li><li>Monitor network performance, system health, and security alerts; proactively resolve issues.
</li><li>Coordinate with internal teams (Cloud, Infrastructure, Security) and external vendors for issue resolution.
</li><li>Implement and improve monitoring tools, automation, and operational processes.
</li><li>Prepare operational reports, dashboards, and performance metrics for management.
</li><li>Conduct team training, performance evaluations, and resource planning.
</li><li>Ensure compliance with IT policies, security standards, and change management procedures.
</li><li>Participate in capacity planning and infrastructure upgrades.
</li></ul><h3 class="jobSectionHeader"><b>Required Qualifications &amp; Skills</b></h3>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.
</li><li>7&ndash;8 years of experience in Network Operations, IT Infrastructure, or Systems Engineering.
</li><li>At least 2&ndash;3 years in a supervisory or team lead role within a NOC environment.
</li><li>Strong knowledge of networking concepts (TCP/IP, routing, switching, firewalls, VPNs).
</li><li>Hands-on experience with monitoring tools (e.g., Zabbix, PRTG, SolarWinds, Nagios, or similar).
</li><li>Experience with cloud platforms (AWS, Azure, or GCP) is preferred.
</li><li>Familiarity with virtualization technologies (VMware, Hyper-V).
</li><li>Understanding of ITIL processes (Incident, Problem, Change Management).
</li><li>Strong analytical, troubleshooting, and decision-making skills.
</li><li>Excellent communication and leadership abilities.</li></ul></div></div><p></p>

Manager NOC

Albawani | البواني

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  IT Manager
 </p>
 <p>
  <strong>
   Role Purpose:
  </strong>
  The IT Manager is responsible for leading and managing the company&rsquo;s IT function, ensuring the reliability and stability of IT systems and infrastructure that support daily business operations. The role provides direction to the IT team, coordinates with business departments, and oversees system improvements in line with business needs and objectives.
 </p>
 <p>
  <strong>
   Direct Reporting Relationships:
  </strong>
  IT Technical Manager.
 </p>
 <p>
  <strong>
   Key Activities:
  </strong>
 </p>
 <p>
  &bull; Oversee the operation and maintenance of the company&rsquo;s IT systems, including ERP and other business applications.
 </p>
 <p>
  &bull; Guide the team in implementing system updates and enhancements.
 </p>
 <p>
  &bull; Monitor system performance and ensure issues are addressed in a timely manner.
 </p>
 <p>
  &bull; Oversee IT infrastructure, including servers, networks, and end-user devices.
 </p>
 <p>
  &bull; Ensure basic cybersecurity controls, data protection, and backup procedures are in place.
 </p>
 <p>
  &bull; Coordinate with external service providers when required.
 </p>
 <p>
  &bull; Organize and supervise IT support activities across the organization.
 </p>
 <p>
  &bull; Monitor service quality and response times for user support requests.
 </p>
 <p>
  &bull; Oversee IT access and system setup for new employees.
 </p>
 <p>
  &bull; Support IT planning activities in coordination with management.
 </p>
 <p>
  &bull; Prioritize IT initiatives based on business requirements.
 </p>
 <p>
  &bull; Recommend practical system improvements to enhance efficiency and reliability.
 </p>
 <p>
  &bull; Monitor basic IT performance indicators.
 </p>
 <p>
  &bull; Prepare concise IT status reports for management as required.
 </p>
 <p>
  &bull; Maintain oversight of IT assets and software licenses.
 </p>
 <p>
  <strong>
   Industry / Domain:
  </strong>
  Construction
 </p>
 <p>
  <strong>
   Necessary Knowledge and Experience:
  </strong>
 </p>
 <p>
  &bull; 8&ndash;12 years of experience in Information Technology.
 </p>
 <p>
  &bull; Previous experience supervising or managing IT teams.
 </p>
 <p>
  &bull; Practical knowledge of business systems, IT infrastructure, and user support.
 </p>
 <p>
  <strong>
   Education and Certification Minimum Requirements:
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </p>
 <p>
  &bull; Master&rsquo;s degree (e.g., MBA, M.Sc. IT) is an advantage.
 </p>
 <p>
  <strong>
   Job Specific Technical Skills:
  </strong>
 </p>
 <p>
  &bull; Team leadership and supervision.
 </p>
 <p>
  &bull; IT operations coordination and prioritization.
 </p>
 <p>
  &bull; Vendor management.
 </p>
 <p>
  &bull; Basic cybersecurity and data protection awareness.
 </p>
 <p>
  &bull; Clear communication and stakeholder coordination.
 </p>
</div>


Information Technology Project Manager

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