it infrastructure specialist

<div>
 
 
 About ZES
 
 
 
 Since 2018,
 
 Zes
 
 aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 
 
 Our Global brand,
 
 Electrip
 
 excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Starting with 6 countries in Europe, namely as Italy, France, Poland, Greece, Bulgaria and Croatia; Electrip will be soon in many countries worldwide. Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 
 
 
 
 
 
 About Role
 
 
 
 We are looking for a Senior IT Infrastructure Specialist who will ensure the sustainable, secure, and high-performance management of our company&rsquo;s information technology infrastructure in line with our digital transformation goals.
 
 
 This role not only guarantees the operational continuity of our corporate IT systems but also contributes strategically to system security, user satisfaction, and process efficiency.
 
 
 As a key member of the IT team, the Senior Infrastructure Specialist will take an active role in all areas of system, network, security, hardware, licensing, supplier, and audit management, while also developing automation solutions to increase the efficiency of IT investments and digitalization projects.
 
 
 
 
 
 
 
 Your main responsibilities will include, but aren&rsquo;t limited to:
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure the installation, configuration, maintenance, and monitoring of servers, networks, firewalls, switches, access points, and other IT infrastructure components,
 </li>
 <li>
 Provide remote or on-site technical support to end users, prioritizing user satisfaction,
 </li>
 <li>
 Maintain up-to-date hardware and software inventories, and manage license tracking and compliance processes,
 </li>
 <li>
 Act as an administrator for Apple, Google, AWS, and IHS systems,
 </li>
 <li>
 Manage antivirus, backup, access control, and data protection processes in compliance with information security policies,
 </li>
 <li>
 Provide application and system support for IT projects; prepare project documentation and user training materials,
 </li>
 <li>
 Support IT budget tracking, consultancy costs, vendor contracts, and procurement processes.
 </li>
 <li>
 Identify digitalization opportunities and develop automation solutions (e.g., Power Automate, Workiom) to improve operational efficiency,
 </li>
 <li>
 Prepare documentation and ensure technical accuracy for internal and external IT audits,
 </li>
 <li>
 Conduct regular technical reporting, system health checks, and capacity planning activities,
 </li>
 <li>
 Prepare technical specifications for IT procurements and contribute to technical evaluations during the bidding process,
 </li>
 <li>
 Manage service levels (SLA) and contractual obligations through effective communication with vendors and consulting partners,
 </li>
 <li>
 Operate in compliance with Occupational Health and Safety (OHS) and environmental regulations, ensuring necessary reporting.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer engineering, Software Engineering, Electrical &amp; Electronics Engineering, Information Technology Management, Management Information Systems, or related fields,
 </li>
 <li>
 Minimum 5 years of experience in end-user support, system administration, and vendor management,
 </li>
 <li>
 Strong knowledge of Windows Server, Active Directory, Office 365, network protocols, and system administration,
 </li>
 <li>
 Familiar with information security principles (firewall, antivirus, VPN, backup systems, access control, etc.),
 </li>
 <li>
 Experience in license management, IT asset tracking, and documentation processes,
 </li>
 <li>
 Preferably certified in ITIL, CompTIA, or Microsoft technologies,
 </li>
 <li>
 Strong communication skills, solution-oriented, and a collaborative team player,
 </li>
 <li>
 Fluency in both Turkish and English.
 </li>
 </ul>
 
 
 
 
 
 Why Should You Join ZES ?
 
 
 <ul>
 <li>
 Become a part of Turkey's leading electric vehicle charging and energy solutions company,
 </li>
 <li>
 Promote projects that contribute to a more sustainable future,
 </li>
 <li>
 Collaborate with innovative, dynamic, and passionate teams.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 As a candidate, all communication between you and our company is protected according to GDPR. You can click on the link "https://electripglobal.com/candidate-privacy-policy" for details.
 
 
 
 
 
 
 
 
 
 Our company supports Gender Equality. Our company does not make any discrimination based on reasons such as gender, religion, language, race, ethnicity in all processes starting from recruitment.
 
 
 
 
 
</div>

Senior IT Infrastructure Specialist

Emirates Investment Authority

<div>
 
 Purpose
 
 
 
 The IT Infrastructure Specialist is responsible for supporting, operating, and maintaining the organization's IT infrastructure environment to ensure high availability, performance, security, and resilience of systems and services.
 
 
 The role provides hands-on technical support across servers, networks, storage, cloud platforms, and end-user infrastructure, ensuring infrastructure services meet business requirements, operational standards, and internal governance expectations. Operating within a sovereign wealth fund environment, the role emphasizes reliability, security, documentation discipline, and controlled change management.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Infrastructure Operations &amp; Support
 </li>
 <li>
 Support day-to-day operation of IT infrastructure including servers, networks, storage, operating systems, and virtualization platforms
 </li>
 <li>
 Monitor infrastructure performance, availability, and capacity, proactively identifying and resolving issues
 </li>
 <li>
 Perform system administration tasks including patching, upgrades, backups, and performance tuning
 </li>
 <li>
 Support data center, cloud, and hybrid infrastructure environments
 </li>
 <li>
 Cloud, Virtualization &amp; Platforms
 </li>
 <li>
 Support cloud infrastructure services (e.g., IaaS, PaaS) and hybrid environments in coordination with IT Operations
 </li>
 <li>
 Maintain and support virtualization platforms and storage solutions
 </li>
 <li>
 Assist with provisioning, configuration, and decommissioning of infrastructure resources
 </li>
 <li>
 Security, Continuity &amp; Resilience
 </li>
 <li>
 Support implementation of infrastructure security controls, access management, and system hardening
 </li>
 <li>
 Assist with backup, recovery, and disaster recovery processes, including testing and documentation
 </li>
 <li>
 Support vulnerability remediation, incident response, and operational risk mitigation activities
 </li>
 <li>
 Change, Incident &amp; Problem Management
 </li>
 <li>
 Participate in incident resolution, root cause analysis, and problem management activities
 </li>
 <li>
 Execute infrastructure changes in accordance with approved change management procedures
 </li>
 <li>
 Maintain accurate records of incidents, changes, and configuration items
 </li>
 <li>
 Documentation, Monitoring &amp; Governance
 </li>
 <li>
 Maintain infrastructure documentation including system configurations, diagrams, procedures, and asset records
 </li>
 <li>
 Support audits, reviews, and compliance checks by providing accurate technical documentation and evidence
 </li>
 <li>
 Ensure infrastructure operations adhere to internal IT policies, standards, and service management frameworks
 </li>
 <li>
 Vendor &amp; Technology Support
 </li>
 <li>
 Coordinate with vendors and service providers for infrastructure support, maintenance, and issue resolution
 </li>
 <li>
 Support evaluation, testing, and implementation of new infrastructure technologies and tools
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Education &amp; Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
 </li>
 <li>
 Industry certifications (e.g., Microsoft, Cisco, VMware, cloud certifications) are an advantage
 
 
 </li>
 </ul>
 
 Experience Requirements
 
 
 
 <ul>
 <li>
 5-8 years of experience in IT infrastructure operations or systems administration
 </li>
 <li>
 Experience supporting enterprise infrastructure environments in a financial services, government, or high-availability organization preferred
 </li>
 <li>
 Hands-on experience with servers, networks, virtualization, storage, and cloud platforms
 </li>
 <li>
 Experience working within structured IT operations and governance environments
 
 
 </li>
 </ul>
 
 Technical Expertise / Skills / Knowledge
 
 
 
 <ul>
 <li>
 Strong knowledge of server and network infrastructure, operating systems, and virtualization technologies
 </li>
 <li>
 Experience with cloud platforms and hybrid infrastructure models
 </li>
 <li>
 Familiarity with backup, disaster recovery, monitoring, and automation tools
 </li>
 <li>
 Understanding of IT service management processes (incident, change, problem management)
 </li>
 <li>
 Strong troubleshooting, documentation, and communication skills
 </li>
 <li>
 High attention to detail, security awareness, and operational discipline
 </li>
 </ul>
</div>

Infrastructure Specialist

<div>
 
 
 We're looking for Senior Systems Engineer / IT Infrastructure Engineer
 
 
 
 
 Company:
 
 Teleperformance
 
 
 
 Location:
 
 On-site &ndash; TP Egypt (Kattameya)
 
 
 
 Shift:
 
 9-Hour Shift (Including breaks)
 
 
 
 Work Week:
 
 5 Days / Rotational On-Call Support
 
 
 
 Department:
 
 IT Infrastructure &amp; Operations
 
 
 
 Reports To:
 
 IT Portfolio Manager
 
 
 
 
 
 
 Role Overview
 
 
 
 As a
 
 Senior Systems Engineer
 
 , you will be the final tier of technical expertise. You are responsible for the design, implementation, and optimization of complex IT infrastructure. You will act as a last-level specialist, ensuring stable, secure, and standardized IT services across the enterprise.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Infrastructure Design &amp; Ops:
 
 Manage the lifecycle of specialized IT topics including Virtualization (VMware, Proxmox), Terminal Servers, Linux/Windows environments, and Backup/Recovery (Veeam).
 </li>
 <li>
 
 Security &amp; Monitoring:
 
 Oversee antivirus/endpoint protection, secure file transfer (SFT), and comprehensive monitoring solutions.
 </li>
 <li>
 
 Expert Support:
 
 Independently handle incidents, problems, and escalations up to last-level support.
 </li>
 <li>
 
 Project Coordination:
 
 Lead technical designs for IT projects and coordinate deliverables with external service providers and internal teams.
 </li>
 <li>
 
 Automation:
 
 Design and implement automation solutions (scripting) and maintain high-quality technical documentation.
 </li>
 <li>
 
 ITSM Roles:
 
 Act as Incident, Problem, or Change Manager while adhering to strict ISMS and confidentiality policies.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science or IT.
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 5 years
 
 of hands-on systems engineering in enterprise environments.
 </li>
 <li>
 
 Technical Skills:
 
 Expert knowledge of VMware, Proxmox, and Veeam.
 </li>
 <li>
 
 Certifications:
 
 ITILv4 Foundation.
 </li>
 </ul>
 
 
 
 
 
 Language Proficiency:
 
 
 <ul>
 <li>
 
 English:
 
 Minimum
 
 B1 Level
 
 (Fluent).
 </li>
 <li>
 
 Personal Attributes:
 
 Strong analytical skills, resilience, and a team-oriented mindset for an international environment.
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 If you meet the technical and language requirements, please send your updated CV to:
 
 mahiiemuhammed@gmail.com
 
 
 
 
 Please use the subject line:
 
 
 
 Application: Senior Systems Engineer.
 
 
 
 
 
</div>

System Engineer

DP World

<div>We are looking for an IT Support Specialist to ensure the uninterrupted and secure operation of our terminal operations by effectively managing our IT infrastructure. This role is responsible for maintaining the continuity of information systems and technology infrastructure, responding to user requests in a timely manner, and supporting operational processes. The position covers a broad technical scope, ranging from application support and network management to end-user support and information security practices.
Your Responsibilities:
<ul><li>Manage and maintain the terminal&rsquo;s fixed and wireless network infrastructure to ensure operational continuity,
</li><li>Manage and support Microsoft Client and Server operating systems,
</li><li>Implement and maintain LAN, WAN, VLAN configurations and wireless security applications,
</li><li>Monitor and manage firewall and network security applications,
</li><li>Manage Active Directory, Exchange Server, and Site-to-Site VPN configurations,
</li><li>Support terminal operating systems, satellite applications, backup, and security systems,
</li><li>Provide support for IP telephony infrastructure and all office technical equipment,
</li><li>Provide technical support for end-user computers, mobile devices, HHTs, and industrial computers,
</li><li>Execute change management and service desk operations in accordance with ITIL processes,
</li><li>Utilize network monitoring tools and report on system performance,
</li></ul>Your Profile:
<ul><li>University degree in a relevant field,
</li><li>At least 2 years of experience in IT (helpdesk experience is an advantage),
</li><li>Experience with LAN, WAN, VLAN, and wireless security,
</li><li>Knowledge and hands-on experience with Microsoft operating systems, Active Directory, Exchange Server, and firewall/network security applications,
</li><li>Knowledge and experience with IP telephony, cabling, and IT infrastructure,
</li><li>Familiarity with ITIL processes,
</li><li>Good command of English,
</li><li>Willingness to work in shifts,
</li><li>Strong communication skills, analytical thinking, problem-solving abilities, results-oriented and systematic working approach, ability to work collaboratively within a team, and a proactive, learning-oriented mindset,
</li></ul>About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. 
#LI-EY1</div>

IT Support Specialist

Ghazanfar Group

The Role
 The IT Systems & Infrastructure Specialist is responsible for maintaining, supporting, and optimizing the organization’s IT infrastructure, systems, and end-user services. The role focuses on operational reliability, system performance, cybersecurity basics, and user support, while supporting technology improvements and digital initiatives across the group. This is a hands-on, execution-focused role with responsibility for day-to-day IT operations, vendor coordination, and system stability, not a managerial or purely support-level position. Key Responsibilities 1. IT Infrastructure & Systems Support • Manage and maintain servers, networks, workstations, printers, and core IT infrastructure. • Ensure system availability, performance, and security across offices and business units. • Monitor backups, system updates, patches, and antivirus solutions. • Troubleshoot hardware, software, network, and access-related issues. 2. End-User Support & Access Management • Provide Level 2 IT support to employees (email, systems, devices, applications). • Manage user access, permissions, email accounts, and device provisioning/deprovisioning. • Support onboarding and offboarding of employees in coordination with HR. • Maintain IT asset inventory and lifecycle tracking. 3. Systems, Applications & ERP Support • Support ERP, finance, HR, and operational systems from an IT perspective. • Coordinate with vendors and internal teams for system issues, enhancements, and upgrades. • Assist in implementation and rollout of new IT tools and applications. • Ensure system integrations and data access function correctly. 4. Cybersecurity & IT Controls • Implement basic cybersecurity controls (access controls, password policies, backups). • Support data protection, confidentiality, and compliance with internal IT policies. • Monitor and report IT risks, incidents, and vulnerabilities to IT leadership. 5. Vendor & Service Provider Coordination • Coordinate with IT vendors, service providers, ISPs, and software suppliers. • Track service tickets, SLAs, renewals, and licenses. • Support procurement and evaluation of IT hardware and software. 6. Documentation & Process Improvement • Maintain IT documentation, SOPs, system configurations, and user guides. • Identify opportunities to improve system efficiency, automation, and user experience. • Support digital transformation and technology improvement initiatives approved by management. Key Deliverables • Stable and secure IT infrastructure with minimal downtime. • Timely resolution of IT support tickets and system issues. • Accurate IT asset register and access control records. • Successful support of ERP and business applications. • Updated IT documentation, SOPs, and system records. • Effective coordination with vendors and service providers.
 
Requirements
 Skills & Competencies • Strong hands-on knowledge of IT infrastructure, networks, and end-user systems. • Experience supporting ERP and business applications. • Practical understanding of cybersecurity and IT controls. • Strong troubleshooting, problem-solving, and communication skills. • Ability to work independently while coordinating with multiple departments. Experience & Qualifications • Bachelor’s degree in IT, Computer Science, or related field. • 4–7 years of relevant IT experience in a corporate environment. • Experience in multi-entity or group environments preferred. • Certifications (Microsoft, Network, Security, ERP-related) are an advantage. Role Boundaries (Important) • This role executes and supports IT operations; it does not define IT strategy or manage teams. • Strategic IT decisions, budgeting, and architecture remain with management. • The role focuses on reliability, support, and optimization, not software development.
 
About the company
 The Ghazanfar Group began as a small trading enterprise along the historic Silk Road and has evolved into one of Afghanistans leading private entities. From our roots in Andkhoi as traders, we expanded into the wholesale market of consumable commodities, entering the petroleum industry in 1989, and have since diversified into banking with the establishment of Ghazanfar Bank, and construction through Ghazanfar Construction. Our strategic focus is on making meaningful investments in Afghanistans infrastructure and human capital. We are committed to projects that contribute to the nations recovery and development, aiming to improve living standards, create jobs, and enhance economic stability. As Afghanistan navigates significant challenges, our efforts are directed towards supporting the countrys growth through sustainable real estate, banking, and large-scale construction projects.

IT Officer

PingWind Inc.

<div>Location: Alexandria, Va 
Required Clearance: Secret Clearance 
Certifications: N/A 
Required Education: BS/BA degree 
Required Experience: 5 years relevant experience (an additional 4 years&rsquo; experience may be substituted in lieu of degree).

Position Description:

PingWind is seeking an IT Specialist responsible for managing, maintaining, and supporting the organization&rsquo;s technology infrastructure, ensuring systems operate efficiently and securely. This role provides technical assistance to staff, implements IT solutions, and ensures optimal performance of hardware, software, and network systems.

Responsibilities:

Typical Responsibilities/Tasks:
<ul><li>Supports Transition-In activities by assisting with the handoff, setup, and validation of technical elements required to support program management and operational workflows.</li><li>Assists with establishing and configuring internal collaboration environments, including SharePoint sites, document repositories, permissions, and version control structures.</li><li>Supports setup and configuration of program email accounts, distribution lists, and access controls to enable effective internal and external communications.</li><li>Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition.</li><li>Provides day-to-day technical support during the transition period, troubleshooting access, configuration, and connectivity issues under senior technical guidance.</li></ul> 

Required Qualifications
<ul><li>Secret Clearance</li></ul>

Desired Qualifications
<ul><li>Master&rsquo;s Degree</li></ul>
<div>
About PingWind</div>
<div></div>
<div>PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.</div>
<div>www.PingWind.com</div>
<div></div>
<div>Our benefits include:</div>
<div></div>
<ul><li>Eleven Federal Holidays</li></ul>
<ul><li>Paid Time Off accrued each pay period</li></ul>
<ul><li>Parental Leave</li></ul>
<ul><li>Three medical plan choices with generous employer contribution</li></ul>
<ul><li>Dental and Vision Insurance</li></ul>
<ul><li>Company paid Short-Term and Long-Term Disability</li></ul>
<ul><li>Company paid Life and AD&amp;D Insurance</li></ul>
<ul><li>401k with competitive matching and vesting schedule</li></ul>
<ul><li>Continuing education assistance</li></ul>
<ul><li>Short Term / Long Term Disability &amp; Life Insurance</li></ul>
<ul><li>Medical, Dependent Care and Commuter Flexible Spending Accounts</li></ul>
<ul><li>Employee Assistance Program</li></ul>
<ul><li>Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)</li></ul>
<ul><li>529 College Savings Plan</li></ul>
<ul><li>Legal Insurance</li></ul>
<ul><li>Pet Insurance</li></ul>
<div></div>
<div>Veterans are encouraged to apply</div>
<div></div>
<div>PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

IT Specialist

Grand Casino MN

<div><h2 class="jobSectionHeader">It's fun to work in a company where people truly BELIEVE in what they're doing!</h2><h2 class="jobSectionHeader">
We're committed to bringing passion and customer focus to the business.</h2>
For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.
Grand Casino Mille Lacs/Hinckley
IT Systems Specialist
Band Member Development
DEPARTMENT:
IT
REPORTS TO:
Service Operations Manager
Build Capability. Strengthen Systems. Grow Into IT Leadership.
This developmental Information Technology role provides a unique pathway for a Mille Lacs Band of Ojibwe Band Member or descendant to build the technical, operational, and leadership capabilities necessary to grow toward a senior IT leadership role within Grand Casino Mille Lacs and Hinckley.
As the Band Member Development &ndash; IT Systems Specialist, you will gain hands-on experience supporting enterprise systems, end-user operations, infrastructure reliability, and IT service delivery. You will contribute meaningful technical work from day one while receiving mentorship, structured development, and progressive responsibility designed to prepare you for future roles such as IT Manager, Infrastructure Manager, or Director of Information Technology.
This position strengthens both technical excellence and leadership readiness in support of long-term organizational sustainability.
What You&rsquo;ll Do
Enterprise Systems + User Support<ul><li>
Provide first-line technical support for hardware, software, network, and enterprise applications.</li><li>
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, peripherals, and supported systems.</li><li>
Assist with user account administration including access provisioning, password resets, and system permissions.</li><li>
Support desk phone and mobile device deployment and troubleshooting.</li><li>
Participate in remote troubleshooting and resolution of technical issues to minimize downtime.</li></ul>
Service Operations + Incident Management<ul><li>
Log, categorize, and track incidents using the IT ticketing system, ensuring SLA adherence.</li><li>
Diagnose and resolve system issues while documenting root cause and solutions for knowledge-sharing.</li><li>
Escalate complex technical issues appropriately while maintaining ownership of follow-through.</li><li>
Assist with preventative maintenance and routine inspection of supported equipment across properties.</li></ul>
Systems Reliability + Compliance<ul><li>
Support system security standards, risk mitigation practices, and IT compliance requirements.</li><li>
Participate in business continuity and critical systems support, including on-call rotation.</li><li>
Act as liaison with third-party vendors for supported hardware and software solutions.</li></ul>
Growth + Development Exposure<ul><li>
Partner with IT Engineers and Project Management teams on assigned projects.</li><li>
Gain exposure to infrastructure planning, systems lifecycle management, and enterprise application strategy.</li><li>
Learn enterprise application workflows, system integrations, and operational dependencies.</li><li>
Gain exposure to IT asset management and user account lifecycle processes, including cross-training to provide backup support for these operational functions when needed.</li><li>
Contribute to continuous improvement efforts that enhance efficiency and user experience.</li></ul>
What Success Looks Like
Success in this developmental role means:<ul><li>
Building strong technical proficiency across enterprise IT systems and service operations.</li><li>
Becoming a trusted and responsive technical partner to associates and leadership.</li><li>
Demonstrating increasing independence in troubleshooting, system analysis, and project support.</li><li>
Strengthening leadership capability aligned with Mille Lacs Band values.</li><li>
Progressing toward readiness for a future IT leadership position with expanded scope and responsibility.</li></ul>
What You&rsquo;ll Get
Growth + Mentorship<ul><li>
Structured development plan designed to prepare you for future IT leadership roles.</li><li>
Direct mentorship from IT leadership and exposure to enterprise-level initiatives.</li><li>
Cross-functional project involvement to expand technical and business knowledge.</li><li>
Opportunities for certification support and continued education.</li><li>
Competitive salary and comprehensive benefits (medical, dental, vision).</li><li>
401(k) with employer match, tuition reimbursement, and paid parental leave.</li><li>
PTO, holiday pay, and recognition for birthdays, anniversaries, and milestones.
</li></ul>Culture + Legacy<ul><li>
A workplace grounded in the Seven Values: Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty.</li><li>
A Leadership culture that fosters empowerment and engagement.</li><li>
Opportunity to contribute to the long-term technology strength of the Mille Lacs Band and Grand Casino community.</li><li>
Competitive compensation and comprehensive benefits including health coverage, 401(k), tuition reimbursement, parental leave, and recognition programs.</li></ul>
What You Bring<ul><li>
Required: Mille Lacs Band of Ojibwe Band Member, Descendant or Other American Indian.</li></ul><ul><li>
Associate&rsquo;s degree in Information Technology or related field preferred; if not currently held, candidate must be willing to actively pursue relevant education or certification as part of the development plan.</li><li>
1&ndash;3 years of experience supporting desktop operating systems, enterprise applications, or networking environments preferred.</li><li>
Foundational knowledge of system security, hardware troubleshooting, and enterprise applications.</li><li>
Strong analytical, problem-solving, and communication skills.</li><li>
Ability to maintain confidentiality and exercise sound judgment.</li><li>
Must obtain and maintain a Gaming Regulatory Authority (GRA) license and follow all Detailed Gaming Regulations (DGRs)</li></ul>
Work Environment<ul><li>
Supports IT operations across Grand Casino Mille Lacs and Hinckley properties.</li><li>
Participate in a scheduled, team-based on-call rotation supporting critical business systems as needed.</li></ul></div>

IT Systems Specialist (Band Member Development Role) $50,000-$82,500/annually

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