it operations analyst

Hospital Central Services, Inc. & Affiliates

<div>Are you looking for a job that will have a positive impact on the lives of many people? Do you enjoy working with industry leaders that support the needs of regional healthcare facilities and blood transfusion products? Do you want to support our mission of saving lives? Then, Hospital Central Services, Inc. and Affiliates may be the right fit for you!
Under HCS, the IT Operations Analyst position supports Miller-Keystone Blood Center and HCSC Linen Services by delivering exceptional technical support to end users across the organization, both remotely and on-site. This role involves deploying and maintaining hardware and software, resolving support issues within established SLAs, and ensuring systems meet security and compliance standards. The ideal candidate possesses strong technical expertise, excellent customer service skills, and the ability to work independently while traveling to branch locations as needed. The anticipated salary for this position starts at $51,000 annually and is commensurate with experience. In addition, full-time employees also are offered the following benefits:
Medical, Dental, and Vision Benefits
Prescription Plan
Flexible Spending Accounts
Life Insurance
Long Term Disability Insurance
Vacation, Personal and Sick Days
Fitness/Gym reimbursement
Retirement Savings Plan
And Much More! 
What you will be doing:<ul><li>
Provide end-user support via helpdesk, remote, and on-site assistance within defined SLAs.</li><li>
Image, configure, and deploy PCs, laptops, and peripherals for users.</li><li>
Install, configure, and troubleshoot hardware, software, and enterprise applications.</li><li>
Travel to branch locations for on-site setup and technical support.</li><li>
Collaborate with IT team members on complex issues and project implementations.</li><li>
Support server installations, upgrades, and routine maintenance.</li><li>
Perform compliance tasks including patching, standards enforcement, and audit support.</li><li>
Maintain accurate documentation of systems, assets, and support activities.</li><li>
Provide technical support for cross-departmental initiatives as needed.</li></ul>
What you will bring to the role:<ul><li>
3-5 years of IT support experience, preferably in a GxP, healthcare, or related environment.</li><li>
Associate degree or equivalent experience required; bachelor's degree preferred.</li><li>
Strong customer service, troubleshooting, and problem-solving skills with attention to detail.</li><li>
Proven ability to manage time, prioritize tasks, and meet deadlines.</li><li>
Excellent verbal and written communication skills.</li><li>
Hands-on experience with Windows 11, Active Directory, and Azure/Entra/365 administration.</li><li>
Working knowledge of networking fundamentals (TCP/IP, VPN).</li><li>
Experience with ticketing systems (e.g., Zendesk) and familiarity with AI/helpdesk chatbots a plus.</li></ul>
Additional information:
IT certifications (CompTIA A+, Microsoft Certified, etc.) are a plus.
Ability to lift and carry between 50-75lbs
This on-site position reports to the Senior Systems Administrator and will be based out of Bethlehem, PA location. They will be responsible for working the following schedule:
The normal hours for this position are 8:30am-5pm with willingness to travel to branch locations in PA, NJ, and MD.
Participate in after-hours or on-call rotation as required.
This position requires a valid driver's license, clear driving record, and reliable transportation.
EEO Statement
Hospital Central Services, Inc., and Affiliates is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants are welcomed and will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. It shall endeavor to provide reasonable accommodation requested by all employees with documented disabilities who are otherwise able to perform the essential functions of their jobs.</div>

IT Operations Analyst

The Jackson Laboratory

<div>The IT Business Operations Analyst plays a critical role in supporting the financial and operational efficiency of the enterprise IT organization. This role is responsible for coordinating and executing key financial transactions, managing documentation workflows, and supporting budget planning activities. The analyst serves as a liaison between across enterprise departmental teams to ensure timely and accurate processing of spend requests, invoices, and contract-related activities.
This role requires onsite presence at our Bar Harbor, ME or Farmington, CT office at least three days per week.
What You&rsquo;ll Contribute
<ul><li>Coordinate department spend requests, purchase orders, and invoice processing using purchasing systems and file management tools.</li><li>
Manage contract approval workflows and documentation logistics.</li><li>
Generate and maintain operational reports and KPI dashboards.</li><li>
Prepare data reconciliation and audit-readiness reports.</li><li>
Support the annual IT budget planning cycle by organizing materials, coordinating activities, and providing spend and cost analysis.</li><li>
Act as a liaison between various departments to ensure smooth financial and contractual operations.</li><li>
Maintain data and access permissions for administrative tools (e.g., SharePoint, MS-Planner).</li><li>
Contribute to special projects and ad hoc financial analysis.</li><li>
Maintain standard operating procedures (SOPs) for financial workflows.</li><li>
Maintain up-to-date documentation for audits and knowledge transfer.</li><li>
Train and educate department managers and staff on financial processes.</li><li>
Coordinate and monitor internal controls related to spend and approvals, and conduct audits and analysis.</li></ul>
What You're Good At
<ul><li>Bachelor&rsquo;s degree in information technology, finance, or a related field.</li><li>
3+ years of experience in IT finance, procurement coordination, or business operations.</li><li>
Strong organizational and communication skills.</li><li>
Experience with Lawson RQC or equivalent procurement and financial management platforms, and proficiency in Microsoft Excel for financial analysis and reporting.</li><li>
Ability to manage multiple priorities and deadlines.</li><li>
Analytical mindset with attention to detail.</li><li>
Proficient in financial calculations and formulas.</li><li>
Familiarity with financial systems and reporting tools.</li><li>
Ability to coordinate group activities to ensure high-quality data and analysis outcomes.</li></ul>
The salary range for this position is $56,538 - $94,658. Salary will be determined based on qualifications and relevant years of experience.
#LI-MJ4
#CA-MJ1
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org.
EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.</div>

IT Business Operations Analyst

Puredot.

IT AnalystUS IT ProcessEmail marketingBack office supportIT Operations and recruitment supportJob Type: Full-timeWork Location: In person

Entry level IT Analyst

PepsiCo

Overview: 
Responsible for ensuring the stability, performance, and continuous improvement of Global Commercial & Consumers Application IT systems and integrations. The role involves analyzing incidents, implementing sustainable fixes, coordinating with cross-functional and third-party teams, and driving automation and process enhancements to improve operational efficiency. By combining technical expertise with strong collaboration skills, the Sr Analyst ensures seamless business operations and alignment of IT services with sector objectives.
 
Responsibilities: 
Ensure operational stability of global IT systems by monitoring, analyzing, and resolving incidents within SLA to minimize business disruption.
 
Lead root cause analysis (RCA) for recurring issues, propose sustainable fixes, and coordinate implementation with development, infrastructure, and third-party teams.
 
Drive automation and process improvements to enhance system reliability, reduce manual interventions, and increase efficiency in sustainment activities.
 
Collaborate cross-functionally with business stakeholders, integration teams, and vendor partners to align IT service delivery with global priorities and operational needs.
 
Qualifications: 
Bachelor’s degree in Computer Science, Information Technology or a related field

Sector IT Sr Analyst

Jasara Program Management Company

<div>
 JASARA PMC is looking for a skilled IT Business Analyst to join our team. In this position, you will act as a bridge between the IT department and business units, gathering requirements and translating them into effective IT solutions that align with organizational objectives. As the IT Business Analyst, you will play a crucial role in driving process improvements and ensuring that technology initiatives meet the needs of the business.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Collaborate with stakeholders to understand their business needs and gather detailed requirements for IT projects
 </li>
 <li>
 Analyze and document current business processes and workflows to identify areas for improvement
 </li>
 <li>
 Translate business requirements into functional specifications for IT teams
 </li>
 <li>
 Facilitate meetings, workshops, and presentations to gather information and foster stakeholder engagement
 </li>
 <li>
 Work with IT teams to design and implement technology solutions that enhance operational efficiency
 </li>
 <li>
 Conduct system testing and validation to ensure that delivered solutions meet business expectations
 </li>
 <li>
 Provide ongoing support and training to users on new systems and processes
 </li>
 <li>
 Monitor project progress and assist in change management efforts to ensure successful adoption of new technologies
 </li>
 <li>
 Stay informed about industry trends and best practices in business analysis and technology
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, or a related field
 </li>
 <li>
 Experience as a Business Analyst in an IT environment
 </li>
 <li>
 Strong understanding of business processes, requirements gathering, and analysis methodologies
 </li>
 <li>
 Proficiency in business analysis tools and techniques, including process modeling and documentation
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Experience with project management methodologies is a plus
 </li>
 <li>
 Familiarity with IT systems and software development processes
 </li>
 <li>
 Relevant certifications (e.g., CBAP) are advantageous
 </li>
 </ul>
</div>

IT Business Analyst

ING Hubs Türkiye

<div>
 
 
 About ING Hubs 🦁
 
 
 
 In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
 
 software development, data management, and retail operations.
 
 
 
 ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 
 
 
 Discover ING Hubs Turkiye
 
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 
 
 About You
 
 
 
 
 As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 
 <ul>
 <li>
 5+ years experiences.
 </li>
 <li>
 SWIFT payments is a must.
 </li>
 <li>
 Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
 </li>
 <li>
 Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
 </li>
 <li>
 Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
 </li>
 <li>
 Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
 </li>
 <li>
 Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
 </li>
 <li>
 Good communication skills in English (C1 level)
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
 </li>
 <li>
 Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
 </li>
 <li>
 Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
 </li>
 <li>
 Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
 </li>
 <li>
 A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

SkyePoint Decisions

<div>Overview:<div></div><div> 
SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively &ndash; anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.</div><div></div><div> 
Join the SkyePoint team and become part of a highly skilled, professional workforce dedicated to delivering mission-critical solutions. Our exceptional technical experts provide innovative services and solutions to federal agencies, making a meaningful impact every day. At SkyePoint, we value top talent and foster an environment where your ideas and contributions truly matter. Be part of a team that values excellence and rewards innovation&mdash;your future starts here!</div><div></div><div> 
This is a contingent position based upon customer approval.</div>
Responsibilities:
<div>
SkyePoint Decisions is seeking a Messaging Center Analyst to support 24/7 operations in a large federal government agency&rsquo;s Operations Center.</div><div> 
</div><div>This is a onsite position based in Washington, D.C. at a secure government location. This will be an Mid Shift, Mon - Fri from 11:00PM to 7:30AM with approximately 1 weekend a month and holiday rotations.</div><div> 
Responsibilities:</div><ul><li>
Perform as a messaging and communications center analyst in a 24/7/365 Operations Center to ensure critical messages are transmitted and received per standard operating procedures and delivered to recipients.</li><li>
Conducts regularly scheduled maintenance procedures, i.e. backups, updates and downloading processes for the various DT systems.</li><li>
Monitor, troubleshoot, perform recovery and maintenance activities on complex messaging platforms.</li><li>
Support ATO requirements, i.e. (System Security Plan (SSP), Incident Response, Contingency Plan, Control and Origination Statements, STIG configurations).</li><li>
Perform periodic system and network health checks per SOP.</li><li>
Update and maintain shift logs, recording and detailing events.</li><li>
Participate in shift turn-over activities.</li><li>
Escalate issues to technical resources and other stakeholders expediently and monitor the status of all open trouble tickets.</li></ul>
Qualifications:
<div>
Required Qualifications:</div><ul><li>
Bachelors and 5+ years of experience; or equivalent experience without a degree.</li><li>
Must be able to work onsite and support shift work.</li><li>
Reliability, detail oriented, and strong sense of work commitment to report to duty on time, as scheduled.</li><li>
Knowledge and experience installing, updating, and troubleshooting network systems and protocols.</li><li>
Excellent working knowledge of Microsoft Server and workstation operating systems, Adobe, Microsoft Office applications, i.e. (Outlook, Word, Excel, PowerPoint).</li><li>
Skills and experience installing, updating, and troubleshooting software applications on Microsoft operating systems.</li><li>
Knowledge of regulations, policies, practices, and procedures relative to information systems security.</li><li>
Familiarity with Federal Government computer system operations and processes to advise.</li><li>
Ability to follow Standard Operations Procedures and verbal direction.</li><li>
Excellent oral and written communication skills.</li><li>
Self-motivation, professional demeanor and accountability.</li><li>
Ability to demonstrate critical thinking skills under high-pressure time sensitive environments.</li><li>
Must be a U.S. citizen.</li><li>
Must have an Active Top Secret clearance.</li></ul><div>
Preferred Qualifications:</div><ul><li>
Previous experience working in commercial, government or military 24x7 messaging/comms centers.</li><li>
Basic TCP/IP networking skills.</li><li>
CompTIA A+, Network+.</li></ul><div></div> 
What We Can Offer You:<ul><li>
At SkyePoint, we go B.I.G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day.</li><li>
Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched</li><li>
Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs.</li><li>
Flexible Work Environment</li></ul><div>
Compensation:</div><div>
Salary Range: TBD</div><div>
The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package.</div><div>
Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate&rsquo;s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations.</div><div></div><div> 
In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched.</div> 
SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives.
Please be aware of recruiting scams and people claiming to be from SkyePoint Decisions. For more information, please see the Welcome Page of our Careers site.
Skyepoint Decisions is a participating E-Verify Employer.
U.S. Citizenship is required for most positions.
Equal Opportunity Employer/Veterans/Disabled.</div>

Messaging Center Analyst

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