it operations analyst

Texas Oncology

<div>Overview:<p></p><div><b><br>
The US Oncology Network </b>is looking for an <b>IT Operations Analyst Summer Intern</b> to support our <b>Richardson, Texas location</b>. This is a full-time summer internship with a schedule of M - F, 8:00am - 5:00pm.</div><div></div><div><br>
Our Information Technology team offers a collaborative, family-first culture with strong mentorship, meaningful project exposure, and the opportunity to build practical skills in end-user support, device deployment, and IT operations. This internship is designed to provide valuable real-world experience for students interested in growing a career in information technology.</div><div></div><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div><br>
</div><div><b>The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><div></div><div><b><br>
Why work for us?</b></div><div>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</div><div></div><div><b><br>
What does the IT Operations Analyst Summer Intern position do?</b></div><div>
The <b>IT Operations Analyst Summer Intern</b> assists with day-to-day computer support operations, including basic troubleshooting, device setup, equipment preparation, and hardware/software installation. This role supports the IT team by helping answer support requests, document incidents, prepare devices for deployment, and assist with inventory receiving and shipping activities. The intern will gain exposure to end-user support, PC imaging, and IT service processes while learning company standards and best practices. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.</div>
Responsibilities:
<div><b><i>
The essential duties and responsibilities (including, but not limited to):</i></b></div><br>
<div></div><ul><li>
Assist with first-level IT support by answering end-user calls and tickets, troubleshooting and resolving routine issues with computers, printers, copiers, and common software; escalate more complex issues as needed.
</li><li>Provide basic system maintenance support to help optimize PC performance, including disk checks, defragmentation and end-user email assistance.</li><li>
Perform basic troubleshooting for laptops, desktops, monitors, mobile devices, and standard business applications.</li><li>
Document and track end-user issues, network issues, service requests, vendor communications, hardware/software orders and support activities, ensuring accurate and timely updates.
</li><li>Support user account administration by assisting with setup or deactivation of user IDs in practice management system and submitting requests to the corporate office in file server and email access.
</li><li>Assist with PC set-up, including imaging computers, installing software, and preparing devices for deployment.
</li><li>Receive, process, and ship desktops, laptops, and accessories; help maintain inventory organization and asset tracking records.</li><li>
Assist with PC refresh initiatives, including supporting device upgrades and replacements, coordinating basic user migrations to new equipment, and helping ensure systems meet security and compliance requirements for audit readiness</li><li>
Collaborate with IT team members on day-to-day operations, maintenance activities, and ongoing support needs.
</li><li>Help maintain documentation, process updates, and participate in team projects and other assigned learning opportunities.</li></ul>
Qualifications:
<div><b>
The ideal candidate will have the following background and experience:</b></div><br>
<div></div><ul><li>
Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field strongly preferred.</li><li>
Previous computer network experience is a plus</li><li>
Basic understanding of Windows computers, Microsoft Office, mobile devices, and common workplace software applications.</li><li>
Interest in learning about desktop support, device deployment, networking, and IT service operations.</li><li>
Strong organizational skills, attention to detail, and willingness to learn new technologies and processes.</li><li>
Must have strong communication, excellent customer service, and teamwork skills.</li></ul><div></div><div><b><br>
PHYSICAL DEMANDS :</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range.<br>
<br>
<b>WORK ENVIRONMENT :</b><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment requiring frequent interaction with practice management and staff.</div></div>

IT Operations Analyst Summer Intern - Richardson, Tx

Qiddiya Investment Company

<div><p>As an Analyst in Workplace Operations at Qiddiya Investment Company, you will play an integral role in optimizing and enhancing the efficiency of our workplace environments. Your primary responsibility will be to analyze data, generate reports, and provide actionable insights that inform workplace strategies and improve overall operational effectiveness. You will work collaboratively with various teams to ensure that workplace operations align with organizational goals and employee satisfaction.</p><p><b>
Key Responsibilities</b></p><ul><li>Oversee day-to-day building operations, including facility management and maintenance activities.</li><li>Monitor preventive and corrective maintenance programs to ensure asset reliability.</li><li>Supervise service providers and ensure SLA compliance on-site.</li><li>Track building performance (MEP systems, utilities, safety systems) and address operational gaps.</li><li>Support budgeting, cost control, and maintenance planning for the building.<br>
</li></ul><br>
<br>
<b>Requirements</b><ul><li><br>
Bachelor&rsquo;s degree in engineering (Mechanical / Electrical / Civil or Building Services)or a related field.</li><li>3 years of experience in operational analysis, workplace management, or a similar role.</li><li>Strong knowledge of MEP systems, preventive maintenance planning, and asset lifecycle management.</li><li>Good understanding of FM contracts, vendor management, and regulatory compliance</li><li>Excellent communication and interpersonal skills to collaborate effectively with diverse teams.</li></ul></div>

Analyst - Workplace Operations

Faculty Physicians Inc.

<div><p>Under general supervision and direction of the Director, the EPIC Business Operations Analyst is accountable for the operational support of value-added Epic patient access suite of products - Prelude, ADT, Cadence, Referrals, 3rd party systems (RelayHealth RTE Real Time Eligibility, Perceptive (scanning) and TeleVox (automated Appointment Reminders) technology, which support the strategic plan of the enterprise and achieves clinical, financial and service quality objectives. Manages communication and coordination with patient access business owners and stakeholders to meet organizational objectives. This role is accountable for the quality of patient access and software products delivered; and, collaborates with UMMS IS&amp;T application build teams, coordination with business owners across system hospitals and physician entities - for contributing to the design and maintenance of systems to support multidisciplinary team functioning and continuity of services within UMMS, FPI, UMCMG and affiliated member organizations/entities. Also manages small to medium projects or specific aspects of larger projects for patient access and business applications in the healthcare environment.</p>
<p>
EDUCATION and/or EXPERIENCE</p>
<ul>
<li>High School Diploma or equivalent (GED) is required. Bachelor&rsquo;s degree in Business Administration or related field is preferred</li>
<li>Five years of patient access end user experience required. Could be any or combination of the following: Registrar, Admitting Specialist, Scheduler, Referral Coordinator, and Front Desk</li>
<li>EPIC experience is preferred</li>
<li>Working knowledge of software packages (e.g., MS Office Suite) used by department</li>
</ul>
<p><i>Total Rewards</i><br>
The referenced base salary range represents the low and high end of University of Maryland&rsquo;s Faculty Physician&rsquo;s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician&rsquo;s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits (https://www.umfpi.org/jobs/summary-employee-benefits).</p><h4 class="jobSectionHeader"><b>
Licenses &amp; Certifications</b></h4>
Required<ul><li>
EPIC - Prelude Certified</li><li>
EPIC - Cadence Certified</li></ul><h4 class="jobSectionHeader"><b>
Skills</b></h4>
Required<ul><li>
Positive Attitude</li><li>
Interpersonal Skills</li><li>
EPIC</li><li>
Critical Thinking</li><li>
Adaptability/Flexibility</li></ul><h4 class="jobSectionHeader"><b>
Behaviors</b></h4>
Required<ul><li>
Team Player: Works well as a member of a group</li><li>
Enthusiastic: Shows intense and eager enjoyment and interest</li><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li></ul><h4 class="jobSectionHeader"><b>
Motivations</b></h4>
Required<ul><li>
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li></ul>
Preferred<ul><li>
Self-Starter: Inspired to perform without outside help</li><li>
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

EPIC Business Operations Analyst II- Practice Operations- Hybrid Position

Karthik Consulting

<div><div><p><b>New</b>
<br>
Posted: June 12, 2026</p>
<h2 class="jobSectionHeader"><b>I. Program Overview</b></h2>
<h3 class="jobSectionHeader"><b>Program Description</b></h3>
<p>Department of Homeland Security (DHS) Transportation Security Administration (TSA)/Information Division (IAD) Computer Network Defense (CND) branch, has a requirement for the immediate delivery of IT cybersecurity operations and engineering support services.</p>
<h3 class="jobSectionHeader"><b>Program Scope</b></h3>
<p>The Security Analyst will monitor and analyze security events and alerts reported by the TSA SIEM on a 24x7x365 basis to identify and investigate suspicious or malicious activity, or other cyber events which violate TSA policy. The analyst will be responsible for analyzing logs and events from any other device types which may send logs or events to the TSA SOC in the future. Non-traditional device feeds will deliver data to the SIEM architecture (e.g., Human Resources (HR) data, badging information, and physical security devices, etc.). The analyst will provide documentation detailing any additional information collected and maintained for each security investigation. The analyst will record all artifacts (i.e. emails, logs, documents, Uniform Resource Locators (URLs), screenshots, etc.) associated with all security events and incident investigations within the TSA SOC incident and tracking application.</p>
<h2 class="jobSectionHeader"><b>II. Position Overview</b></h2>
<p>Karthik Consulting is seeking a mission-focused Entry-Level SOC Analyst to support the Transportation Security Administration (TSA) Information Assurance and Cybersecurity Division (IAD) Computer Network Defense (CND) Security Operations Center (SOC).</p>
<h3 class="jobSectionHeader"><b>Work Environment</b></h3>
<ul><li>Work Location: Herndon, VA. Onsite during shift schedule.</li>
<li>Travel: Ability to travel on TDY as requested by the Government.</li>
<li>Schedule: Shift work (6AM &ndash; 6PM)
<ul><li>Long weeks Wednesday &ndash; Saturday &ndash; 4 days on shift (3x 12-hour shifts, 1x 8-hour shift) totaling 44 hours</li>
<li>Short weeks Thursday &ndash; Saturday &ndash; 3 days on shift (3x 12-hour shifts) totaling 36 hours</li>
<li>Total hours every two weeks: 80 hours</li>
<li>Due to nature of work, it requires effective response 24x7x365.</li>
</ul></li></ul><h2 class="jobSectionHeader"><b>III. Key Responsibilities</b></h2>
<h3 class="jobSectionHeader"><b>Required Skills</b></h3>
<ul><li>At least 3 years of experience working in a Security Operations Center (SOC) or Network Operations Center (NOC) environment performing security event monitoring and analysis.</li>
<li>Experience using SIEM and EDR technologies to support investigations.</li>
<li>Incident response framework knowledge and experience.</li>
<li>Working knowledge of the various operating systems (e.g. Windows, OS X, Linux, etc.) commonly deployed in enterprise networks.</li>
<li>Must possess a working knowledge of network communications and routing protocols (e.g. TCP, UDP, ICMP, BGP, MPLS, etc.) and common internet applications and standards (e.g. SMTP, DNS, DHCP, SQL, HTTP, HTTPS, etc.).</li>
<li>Must be capable of analyzing security logs and events from the following types of devices such as, but not limited to: Firewalls (FWs), Intrusion detection system (IDS).</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills &amp; Experience</b></h3>
<ul><li>Experience with SIEM platforms and basic log analysis/querying.</li>
<li>Experience opening and managing tickets in a case/incident tracking system (Archer, ServiceNow, Remedy, or similar).</li>
<li>Understanding of basic adversary tactics and common indicators of compromise.</li>
<li>Prior exposure to vulnerability scan data or endpoint security tools (e.g., Nessus, Tanium).</li>
<li>Strong written and verbal communication skills with the ability to produce clear, concise case notes.</li>
<li>Ability to work effectively in a 24&times;7&times;365 shift environment.</li>
</ul><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Monitor and analyze security events and alerts in the TSA SIEM on a 24&times;7&times;365 basis to identify suspicious or malicious activity.</li>
<li>Proficient in Splunk, including hand-on experience writing queries using SPL.</li>
<li>Open cases in the TSA SOC incident tracking application within 15 minutes of detecting critical/high events.</li>
<li>Open cases in the TSA SOC incident tracking application within 60 minutes of detecting medium events.</li>
<li>Open cases in the TSA SOC incident tracking application within 4 hours of detecting low events.</li>
<li>Collect and document minimum incident details (date/time, description, impacted devices, severity, etc.) and record all associated artifacts to support investigations.</li>
<li>Escalate confirmed incidents to the TSA CSIRT/CSWO team and IT management per established SOPs, ensuring documented hand-offs.</li>
<li>Report security event feed outages or tool issues.</li>
<li>Support After Action Reports (AARs) for significant cases and contribute to the SOC knowledge base (SharePoint).</li>
<li>Maintain accurate audit trails and records in accordance with TSA record management policies</li>
</ul><h2 class="jobSectionHeader"><b>IV. Qualifications</b></h2>
<h3 class="jobSectionHeader"><b>Education</b></h3>
<ul><li>Minimum Requirement: Bachelor&rsquo;s degree in Cybersecurity, IT, or related field preferred.</li>
<li>Minimum Experience: 3 years of experience in a Security Operations Center (SOC), Network Operations Center (NOC), or IT/help-desk environment with exposure to security monitoring.</li>
</ul><h3 class="jobSectionHeader"><b>Professional Certifications</b></h3>
<ul><li>CompTIA Security+ (or equivalent DoD 8570/8140-compliant certification) required or must be obtained within 6 months of start.</li>
</ul></div><p></p><div><div><div><div><b>Job Category: </b>Analyst Security
</div><div><b>Job Type: </b>Full Time
</div><div><b>Job Location: </b>Herndon VA
</div><div><b>Education: </b>Bachelor's Degree</div></div></div></div></div>

Mid-level Security Operations Center (SOC) Analyst

Walmart

<div><h2 class="jobSectionHeader"><b>Position Summary...</b></h2><p></p><h2 class="jobSectionHeader"><b>
What you'll do...</b></h2>
Program Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To assess and identify the resources required for successful completion of the project of small to medium complexity Identify potential risks for successful completion of the project Program Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To define goals deliverables and schedules for managing small to medium complexity projects in line with the overall strategic objectives Create accountability matrix for the project under guidance Business Operations Requires knowledge of Organization KPIs Assessment techniques To understand the business priorities of internal Functionsteams Describe profitability drivers and considerations Describe desired or actual business results in measurable scales or terms Explain how the organization makes money Technology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop business cases and recommendations for technology vertical Own delivery of project activity and tasks assigned by others Manage technology related process updates and changes Demonstrate functional knowledge of the specific business unitdomain Program Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the project against approved milestones and timelines Lead crossfunctional andor pillar coordination meetings under guidance to review schedule progress health issuesrisks and key dependencies Provide recommendations to bring program health on track in case of adversity Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities Models compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices Respect the Individual: Demonstrates and encourages respect for others drives a positive associate and customermember experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work Respect the Individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes others contributions and accomplishments Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own work Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our values Act with Integrity: Is consistently humble selfaware honest and transparent Serve our Customers and Members Delivers results while putting the customermember first and applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and Members Adopts a broad perspective that considers data analytics customermember insights and different parts of the business when making plans Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
<br>
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
<br>
For information about benefits and eligibility, see One.Walmart.
<br>
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
<br>
<ul><li>Stock</li></ul><p>
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&lrm;</p><h2 class="jobSectionHeader"><b>
Minimum Qualifications...</b></h2><p><i>
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
</i></p><p></p>Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.<br>
Option 2: 2 years&rsquo; experience in project management, program management, program operations, or related area.<p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications...</b></h2><p><i>
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.</i></p><p></p>
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart&rsquo;s accessibility standards and guidelines for supporting an inclusive culture.<p></p><h2 class="jobSectionHeader"><b>
Primary Location...</b></h2><p></p>
1601 SE 10th St, Bentonville, AR 72716, United States of America<p></p>
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.</div>

Analyst II, Technology Operations

Quest Diagnostics

<div><p>This position acts as the coordinator (Project Manager) for the implementation and service of the lifecycle for Quest Diagnostics connectivity products.
</p><div><div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply.<br>
<br>
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.<br>
<br>
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div><br>
</div></div><ul><li>Coordinates interaction between Sales, Client, Vendors and Quest Diagnostics Client Systems Team. Service requests may involve installation, training, upgrade, relocation or removal of the connectivity products.
</li><li>Leads the timely installation and service of Quest Diagnostics connectivity products in Client offices.</li>
<li>Manages backend configuration in multiple IT applications and LIS set up for client connectivity.
<ul><li>Ensuring accurate and complete backend configuration prior to implementation.</li>
</ul></li><li>Manages the timely installation, training, upgrade, relocation or removal of the products Coordination and implementation of:
<ul><li>Preparation and performance of HL7, Data Feeds</li>
<li>Phone, DSL Cable-modem communications and Cabling
</li><li>Preparation and performance of ASCII downloads</li>
<li>Ensuring patient historical results are available to client where possible
</li><li>Working with Dispatchers and others to schedule installation events.
</li></ul></li><li>Serves as the Single Point of Contact with Client and Sales for status of installation and service</li>
<li>Follows up with clients to ensure satisfaction with implementation and training.
</li><li>Communicates with Client, Sales Representatives, Vendors, Hardware Preparation Team, Service Coordinators, Installers, Bridge team members and Help Desk Analysts
</li><li>Conducts a phone survey with the client to identify best Care 360/Connectivity product for the Client
<ul><li>Ensuring accurate and paperwork for Installers
</li></ul></li><li>Performs post-installation survey to ensure quality.
</li></ul><p><b>Required Work Experience:
</b></p><p>Experience in leading teams in successful projects</p><p><b>
Preferred Work Experience:
</b></p><p>N/A</p><p><b>
Physical and Mental Requirements:
</b></p><ul><li>Ability to sit or stand for long periods of time</li><li>
Available for travel to client sites, including overnight and outside business hours, as required
</li></ul><p><b>Knowledge:
</b></p><ul><li>Strong commitment to customer satisfaction through teamwork.</li><li>
Experience with Web-based applications required
</li><li>Experience with Care 360 application desired
</li><li>Basic Networking knowledge</li></ul><p><b>
Skills:
</b></p><ul><li>Effective verbal and written communications with technical and non-technical individuals Qualifications</li><li>
Excellent interpersonal skills
</li><li>Excellent administrative type time management, follow-up and organizational skills
</li><li>Experience in troubleshooting technology-related issues</li><li>
A combination of Information Technology, Customer Service and Project Management skills, or equivalent training A+ certification is desirable</li><li>
In-Depth experience in troubleshooting, and problem management.</li></ul><p><b>
Education</b></p><ul><li>
Associates Degree 2 or 4 year college degree or equivalent experience (Preferred)</li></ul><p><b>
Work Requirements</b></p><ul><li>
Travel Required</li></ul></div>

Analyst, Conn Ops II

Invobyte

<p><b>Summary:</b></p><p>We are seeking a skilled and detail-oriented <b>Business Analyst</b> to join our team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.</p><p><b>Key Responsibilities: </b></p><p>&middot; Collaborate with stakeholders to understand their needs and gather detailed business requirements.</p><p>&middot; Analyze data to identify trends, patterns, and insights that inform business decisions.</p><p>&middot; Develop and document business process models to illustrate current and future states.</p><p>&middot; Propose and design technical and process solutions that meet business needs and objectives.</p><p>&middot; Work with IT and other departments to implement solutions and ensure they align with business goals.</p><p>&middot; Communicate findings, recommendations, and project updates to stakeholders and executives.</p><p>&middot; Create detailed documentation of business requirements, processes, and solutions.</p><p>&middot; Hand on Experiences on Writing user journey &amp; User flows according to business requirements.</p><p>&middot; Participate in testing and validating new systems and processes to meet business requirements.</p><p><b>Qualification:</b></p><p>&middot; Bachelor's degree in Business Administration, Information Technology, or a related field. MBA or relevant certification (e.g., CBAP) is a plus.</p><p><b>Experience:</b></p><p>&middot; Minimum of <b>6 Months to 2 years</b> of experience as a Business Analyst or in a related role.</p><p><b>Skills: </b></p><p>&middot; Strong analytical and problem-solving skills.</p><p>&middot; Proficiency in data analysis tools and techniques.</p><p>&middot; Excellent communication and interpersonal skills.</p><p>&middot; Ability to work collaboratively with cross-functional teams.</p><p>&middot; Experience with business process modeling and documentation tools.</p><p>&middot; Knowledge of project management methodologies and tools.</p><p><b>Type:</b> Full-Time, Onsite</p><p><b>Timings:</b> 09 am to 06 pm</p><p><b>Job Type:</b> Full-time</p><p>Work Location: In person</p>

Business Analyst

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