it operations analyst

Avaya

<div><div><div><div><h2 class="jobSectionHeader">About Avaya</h2>
</div><div>
Avaya is an enterprise software leader that helps the world&rsquo;s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity&trade; platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections &ndash; with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com
</div></div><div><div><h2 class="jobSectionHeader">Job Description</h2>
</div><div>
Manages IT operations services such as helpdesk, systems, databases and/or applications. Ensures that 'best in class' services are provided to the end users and that procedures are standardized and aligned with industry best practice and the IT Information Library framework through local IT teams or 3rd party service providers. Work within the Service Management guidelines for incident, problem, and change management. Partner with business leaders to obtain the business requirements and future business development plans and to translate them into IT solutions/services. May have any of the following responsibilities: aligns with the business area management in developing and implementing policies, standards and procedures for end user computing applications; member of a team responsible for lifecycle of the IT service; consults with business area management regarding application alternatives, security, software usage, capacity planning, training, recovery and backup procedures; consults with a business area and IT management regarding the analysis, design, development, testing, and implementation of efficient and cost effective end user applications, systems, hardware and software packages, enterprise-wide network/systems and IT services; evaluates, maintains, modifies and documents PC applications packages, participates in the testing and evaluation of new PC packages, implements prototypes, and consults with clients on selection of packages and equipment; performs technical analysis of software, hardware, and transmission systems for voice communications; identifies and resolves complex network problems utilizing structured troubleshooting methods, techniques and tools; participates in the evaluation of vendor proposals and the benefits of changes in hardware, communications protocols, switching methods, access methods, and the procurement of software and equipment; monitors systems operations, analyzes problems or malfunctions takes corrective action and coordinates corrective actions with system engineering or vendors; provides technical support and training for a large complex infrastructure and services and all its components. Work is completed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. 


The pay range for this opportunity is from $99,500 to $134,300 + performance-related bonus + benefits. 


#LI-CS1</div></div><div><div><h2 class="jobSectionHeader">
Experience</h2>
</div><div><div>5 - 8 Years of Experience</div></div></div><div><div><h2 class="jobSectionHeader">
Education</h2>
</div><div><div>Bachelor degree or equivalent experience</div></div></div><div><div><h2 class="jobSectionHeader">
Preferred Certifications</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Footer</h2>
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Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.</div></div></div></div>

IT Operations Analyst III

The Jackson Laboratory

<div>The IT Business Operations Analyst plays a critical role in supporting the financial and operational efficiency of the enterprise IT organization. This role is responsible for coordinating and executing key financial transactions, managing documentation workflows, and supporting budget planning activities. The analyst serves as a liaison between across enterprise departmental teams to ensure timely and accurate processing of spend requests, invoices, and contract-related activities.
This role requires onsite presence at our Bar Harbor, ME or Farmington, CT office at least three days per week.
What You&rsquo;ll Contribute
<ul><li>Coordinate department spend requests, purchase orders, and invoice processing using purchasing systems and file management tools.</li><li>
Manage contract approval workflows and documentation logistics.</li><li>
Generate and maintain operational reports and KPI dashboards.</li><li>
Prepare data reconciliation and audit-readiness reports.</li><li>
Support the annual IT budget planning cycle by organizing materials, coordinating activities, and providing spend and cost analysis.</li><li>
Act as a liaison between various departments to ensure smooth financial and contractual operations.</li><li>
Maintain data and access permissions for administrative tools (e.g., SharePoint, MS-Planner).</li><li>
Contribute to special projects and ad hoc financial analysis.</li><li>
Maintain standard operating procedures (SOPs) for financial workflows.</li><li>
Maintain up-to-date documentation for audits and knowledge transfer.</li><li>
Train and educate department managers and staff on financial processes.</li><li>
Coordinate and monitor internal controls related to spend and approvals, and conduct audits and analysis.</li></ul>
What You're Good At
<ul><li>Bachelor&rsquo;s degree in information technology, finance, or a related field.</li><li>
3+ years of experience in IT finance, procurement coordination, or business operations.</li><li>
Strong organizational and communication skills.</li><li>
Experience with Lawson RQC or equivalent procurement and financial management platforms, and proficiency in Microsoft Excel for financial analysis and reporting.</li><li>
Ability to manage multiple priorities and deadlines.</li><li>
Analytical mindset with attention to detail.</li><li>
Proficient in financial calculations and formulas.</li><li>
Familiarity with financial systems and reporting tools.</li><li>
Ability to coordinate group activities to ensure high-quality data and analysis outcomes.</li></ul>
The salary range for this position is $56,538 - $94,658. Salary will be determined based on qualifications and relevant years of experience.
#LI-MJ4
#CA-MJ1
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org.
EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.</div>

IT Business Operations Analyst

Vplak India Pvt ltd.

Job Description &ndash; Operations AnalystCompany: Vplak India Pvt. Ltd. Location: Gurugram Experience Required: 2&ndash;4 Years Salary Range: &#8377;3,00,000 &ndash; &#8377;6,00,000 per annumAbout VplakVplak India Pvt. Ltd. is a rapidly growing company, committed to operational excellence and innovation. We are looking for a detail-oriented and analytical Operations Analyst to support our business operations, optimize processes, and improve efficiency.Roles &amp; Responsibilities<ul><li>Monitor and analyze day-to-day business operations to identify gaps and opportunities for improvement.</li><li>Prepare and manage MIS reports, performance dashboards, and operational KPIs.</li><li>Support senior management with data-driven insights for better decision-making.</li><li>Coordinate with internal teams (Sales, Supply Chain, HR, Finance) to ensure smooth workflows.</li><li>Evaluate processes and recommend cost-effective, efficient solutions.</li><li>Work on process automation, SOP development, and compliance tracking.</li><li>Assist in vendor management, purchase tracking, and resource allocation.</li><li>Identify operational risks and develop mitigation strategies.</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or related field (MBA preferred).</li><li>2&ndash;4 years of proven experience as an Operations Analyst / Business Analyst.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Proficiency in MS Excel, SQL, and data visualization tools.</li><li>Excellent communication and coordination skills.</li><li>Ability to multitask, prioritize, and work under pressure.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;40,000.00 per monthWork Location: In person

Operations Analyst

Trade Bank of Iraq – Saudi Arabia

<div>
 
 
 Job Announcement: Core Banking Support Analyst &ndash; Trade Bank of Iraq, Saudi Arabia Branch
 
 
 
 Job Title:
 
 Core Banking Analyst
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Department:
 
 Information Technology
 
 
 
 Reporting to:
 
 CTO &ndash; Saudi Arabia Branch
 
 
 
 
 
 
 
 
 How to Apply
 
 
 
 Interested candidates should submit their resume detailing their qualifications and experience to:
 
 [jobs@tbi.com.iq] &amp; [jobs.ksa@tbi.com.iq]
 
 
 
 The closing date for applications is [11th Sep 2025]. Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 Job Brief
 
 
 
 The Trade Bank of Iraq (TBI) is seeking a highly skilled Core Banking Support Analyst to join its Saudi Arabia branch. The successful candidate will be responsible for analyzing, supporting, and optimizing the bank&rsquo;s Temenos Core Banking System (Transact/Infinity), ensuring seamless integration with trade finance, treasury, payments, and digital banking operations.
 
 
 This role requires a strong understanding of Temenos core banking modules, payment systems (SARIE, SADAD, SWIFT, and international transfers), system analysis, and regulatory compliance. It presents an excellent opportunity for an experienced professional to play a key role in the digital transformation and operational efficiency of the branch.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze core banking system requirements and document them accurately.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review existing banking operations and ensure alignment with system capabilities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify, analyze, and report technical and functional issues in the core banking system.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in system testing, validate data accuracy, and ensure operational efficiency.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and present regular reports on system performance and KPIs.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with development and support teams to implement system enhancements and updates.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist end-users in understanding and effectively using core banking systems.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper documentation and compliance with internal standards and regulatory requirements.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with internal teams and external vendors to optimize system functionality.
 
 
 
 
 
 
 
 Applicant Requirements
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Education:
 
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Management Information Systems, or related field.
 
 
 &nbsp;
 
 Experience:
 
 Minimum 5 years&rsquo; experience in core banking systems analysis or IT operations.
 
 
 &nbsp;
 
 Knowledge &amp; Skills:
 
 
 
 o&nbsp;&nbsp;&nbsp;Strong understanding of core banking operations (accounts, loans, transfers, payments).
 
 
 o&nbsp;&nbsp;&nbsp;Excellent analytical and problem-solving skills with attention to detail.
 
 
 o&nbsp;&nbsp;&nbsp;Proficiency in reporting and analytics tools (Excel, Power BI, Tableau).
 
 
 o&nbsp;&nbsp;&nbsp;Experience in SQL, PL/SQL, Oracle DB; knowledge of Python or Java preferred for automation.
 
 
 o&nbsp;&nbsp;&nbsp;Hands-on experience with core banking platforms such as Temenos, Finacle, Oracle Flexcube, ICSFS, or IMAL.
 
 
 o&nbsp;&nbsp;&nbsp;Familiarity with cybersecurity principles and banking regulatory compliance.
 
 
 o&nbsp;&nbsp;&nbsp;Strong communication and interpersonal skills, with the ability to work effectively in teams.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Languages:
 
 Fluency in English is required; Arabic is preferred for internal operations.
 
 
 
</div>

CoreBanking Support Analyst (KSA Branch)

Naseh

IT Business AnalystAbout the RoleAs an IT Business Analyst , you will be responsible for analyzing customer behavior, identifying usability issues, and ensuring our platform offers clarity, efficiency, and satisfaction for every user. You will use Google Analytics, customer feedback to improve both our website and mobile application experiences, while also drafting key documentation such as BRDs and SRS to support product development.Key ResponsibilitiesAnalyze customer journeys to identify friction points and propose improvements.Use Google Analytics &amp; behavioral insights to track user flows, drop-offs, and conversion performance.Conduct usability testing and provide actionable recommendations for clarity and customer satisfaction.Draft Business Requirement Documents (BRDs) and Software Requirement Specifications (SRS) and others.Collaborate with product, development, and marketing teams to align design with business goals.Work in test environment to finds bugs and inconsistencies.Ensure smooth handoffs to developers and validate post-launch performance.Qualifications &amp; SkillsProven experience as a Customer Experience Analyst or IT Business AnalystExperience with Google Analytics &amp; Clarity for customer experience analysis.Knowledge of user journey mapping, usability testing, and conversion optimization.Strong documentation skills (BRDs, SRS).Excellent communication skills and ability to collaborate with cross-functional teams.[Preferred] Bachelor&rsquo;s degree in Human-Computer Interaction, IT, or related field.Job Type: ContractContract length: 3 monthsJob Types: Contract, Internship, New grad Contract length: 3 monthsPay: QAR1,200.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

IT Business Analyst

ING Hubs Türkiye

<div>
 
 
 About ING Hubs 🦁
 
 
 
 In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
 
 software development, data management, and retail operations.
 
 
 
 ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 
 
 
 Discover ING Hubs Turkiye
 
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 
 
 About You
 
 
 
 
 As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 
 <ul>
 <li>
 5+ years experiences.
 </li>
 <li>
 SWIFT payments is a must.
 </li>
 <li>
 Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
 </li>
 <li>
 Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
 </li>
 <li>
 Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
 </li>
 <li>
 Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
 </li>
 <li>
 Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
 </li>
 <li>
 Good communication skills in English (C1 level)
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
 </li>
 <li>
 Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
 </li>
 <li>
 Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
 </li>
 <li>
 Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
 </li>
 <li>
 A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

Monogram Food Solutions

<div>The Lead Analyst, IT Manufacturing Operations will serve as a strategic partner and technical leader within the Manufacturing IT/OT space, supporting the design and delivery of integrated technology solutions that enhance manufacturing operations. This role will collaborate closely with Engineering and Manufacturing business leaders to architect and solution complex systems that connect Finance, Supply Chain, and Manufacturing, ensuring seamless integration and operational efficiency across these domains.
Essential Duties and Responsibilities:<ul><li>
Partner with business leaders to facilitate continuous improvement of application capabilities through standardization, improvements, and configuration changes</li><li>
Interpret current Business and Manufacturing Systems Architecture and collaborate on recommendations for Industry 4.0 Transformations across PLC/SCADA/MES/ERP technology layers.</li><li>
Collaborate on complex manufacturing and business processes to improve and integrate new systems or functionality with existing ones, ensuring alignment with long-term business and IT strategies.</li><li>
Champion the review of application exceptions, analyze information to assist business teams in identifying root causes, and oversee resolutions.</li><li>
Follow established processes to identify requirements, specifications, and training plans aligned with business objectives and best practices.</li><li>
Create and maintain documentation for all related activities.</li></ul>
Note: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions. 
<div></div><ul><li>Bachelor&rsquo;s degree or a minimum of 7 years of analysis experience.</li><li>
7 + years of application support and configuration experience (OEE/MES/CMMS; ERP &amp; Supply Chain are a plus)</li><li>
6+ years of experience working with end-users to define business requirements.</li><li>
6+ years of experience with IT projects and/or multi-project oversight.</li><li>
Experience with Application/PLC Signal Programming are a plus.</li><li>
Experience working with applications and users remotely is a plus.</li><li>
Experience documenting business and IT processes preferred.</li><li>
Familiarization with ISA-95.</li></ul></div>

IT Manufacturing Lead Analyst,

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