it operations coordinator

Hithub Global LLC

Hithub Global LLC is a professional IT services company headquartered in Lusail, Qatar. We specialize in delivering innovative technology solutions, technical support, and infrastructure management that empower businesses to operate securely and efficiently. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless IT operations and client satisfaction.Position Overview We are seeking an IT Support Coordinator to oversee and manage daily IT support operations. This role requires a proactive professional with strong organizational skills, technical knowledge, and the ability to coordinate between clients, IT teams, and vendors. The IT Support Coordinator will play a key role in ensuring smooth workflows and maintaining Hithub Global LLC&rsquo;s reputation for excellence in IT services.Key Responsibilities<ul><li>Coordinate IT support activities including troubleshooting, system maintenance, and user assistance.</li><li>Liaise with employees and clients to address IT-related inquiries and escalate complex issues.</li><li>Collaborate with IT teams and vendors to ensure timely resolution of technical problems.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or coordination.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in coordinating technical operations.Pay: Up to QAR650,000.00 per yearWork Location: In person

IT Support Coordinator

Codeblack Com LLC (Branch 2)

Codeblack Com LLC (Branch 2) is a professional IT services company headquartered in Lusail, Qatar. We specialize in delivering innovative technology solutions, technical support, and infrastructure management that empower businesses to operate securely and efficiently. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless IT operations and client satisfaction.Position Overview We are seeking an IT Support Coordinator to oversee and manage daily IT support operations. This role requires a proactive professional with strong organizational skills, technical knowledge, and the ability to coordinate between clients, IT teams, and vendors. The IT Support Coordinator will play a key role in ensuring smooth workflows and maintaining Codeblack Com LLC&rsquo;s reputation for excellence in IT services.Key Responsibilities<ul><li>Coordinate IT support activities including troubleshooting, system maintenance, and user assistance.</li><li>Liaise with employees and clients to address IT-related inquiries and escalate complex issues.</li><li>Collaborate with IT teams and vendors to ensure timely resolution of technical problems.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or coordination.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in coordinating technical operations.Pay: Up to QAR650,000.00 per yearWork Location: In person

YM11 Solutions

YM11 Solutions LLC is a professional IT services and solutions company headquartered in Doha, Qatar. We specialize in delivering innovative technology solutions, technical support, and digital transformation services that empower businesses to operate securely and efficiently. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless IT operations and client satisfaction.Position Overview We are seeking an IT Solutions Coordinator to oversee and manage daily IT solutions operations. This role requires a proactive professional with strong organizational skills, technical knowledge, and the ability to coordinate between clients, IT teams, and vendors. The IT Solutions Coordinator will play a key role in ensuring smooth workflows and maintaining YM11 Solutions LLC&rsquo;s reputation for excellence in IT services.Key Responsibilities<ul><li>Coordinate IT solutions projects including system implementation, troubleshooting, and support.</li><li>Liaise with clients to understand requirements and provide tailored IT solutions.</li><li>Collaborate with IT teams and vendors to ensure timely delivery of services.</li><li>Maintain accurate records of projects, contracts, and technical documentation.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT solutions performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT solutions coordination or technical project management.</li><li>Strong knowledge of IT systems, software solutions, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and project management software.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT solutions and achievements in coordinating technical operations.Job Type: Full-timePay: Up to QAR650,000.00 per yearWork Location: In person

IT Solutions Coordinator

Exotica IT Solutions LLC (Branch 2)

Exotica IT Solutions LLC (Branch 2) is a professional technology services company headquartered in Doha, Qatar. We specialize in delivering innovative IT solutions, technical support, and infrastructure management that empower businesses to operate securely and efficiently. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless IT operations and client satisfaction.Position Overview We are seeking an IT Support Coordinator to oversee and manage daily IT support operations. This role requires a proactive professional with strong organizational skills, technical knowledge, and the ability to coordinate between clients, IT teams, and vendors. The IT Support Coordinator will play a key role in ensuring smooth workflows and maintaining Exotica IT Solutions LLC&rsquo;s reputation for excellence in IT services.Key Responsibilities<ul><li>Coordinate IT support activities including troubleshooting, system maintenance, and user assistance.</li><li>Liaise with employees and clients to address IT-related inquiries and escalate complex issues.</li><li>Collaborate with IT teams and vendors to ensure timely resolution of technical problems.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or coordination.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in coordinating technical operations.Pay: Up to QAR640,000.00 per yearWork Location: In person

Cellstyler LLC

Cellstyler LLC is a professional IT services and solutions company headquartered in Lusail, Qatar. We specialize in delivering innovative technology support, infrastructure management, and digital solutions that empower businesses to operate securely and efficiently. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless IT operations and client satisfaction.Position Overview We are seeking an IT Support Coordinator to oversee and manage daily IT support operations. This role requires a proactive professional with strong organizational skills, technical knowledge, and the ability to coordinate between employees, clients, and vendors. The IT Support Coordinator will play a key role in ensuring smooth workflows and maintaining Cellstyler LLC&rsquo;s reputation for excellence in IT services.Key Responsibilities<ul><li>Coordinate IT support activities including scheduling, troubleshooting, and resource allocation.</li><li>Liaise with clients and internal teams to ensure efficient communication and service delivery.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Collaborate with IT specialists and vendors to resolve technical issues.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT support performance and recommend improvements.</li><li>Assist in organizing meetings, training sessions, and IT-related initiatives.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support coordination or technical assistance.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support coordination and achievements in managing technical operations.Job Type: Full-timePay: Up to QAR650,000.00 per yearWork Location: In person

TRUTECH INFORMATION TECHNOLOGIES LLC

<ul><li>We are an IT Services &amp; Solutions Provider based in Salam Street, Abu Dhabi, providing IT support services to our customers covering Abu Dhabi &amp; Dubai.</li><li>We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.</li></ul>We are looking for a disciplined and proactive IT Operations Coordinator to manage daily service operations and ensure structured, reliable delivery to our clients.This role serves as the central point for coordinating all service operations, including managing support tickets, scheduling engineers, monitoring SLAs, ensuring accurate documentation, and maintaining clear and proactive client communication. It acts as the control hub for daily service delivery, with occasional site visits to support coordination and ensure service quality.Responsibilities<ul><li>Monitor &amp; update the ticketing system daily with accurate and timely information.</li><li>Assign support tickets to engineers and monitor progress.</li><li>Managing appointments &amp; schedules of the technical team.</li><li>Collect and verify the ticket updates and update in the system along with time entries of the engineers.</li><li>Processing of all jobs with accuracy and timeliness.</li><li>Track &amp; Monitor ongoing jobs &amp; support.</li><li>Follow-up &amp; updating jobs &amp; tickets closely.</li><li>Get feedback from customers after the job is completed.</li><li>Inform clients of unforeseen delays or problems.</li><li>Gather Feedback &amp; Surveys from customers.</li><li>Track purchases &amp; delivery made for the customers.</li><li>Responding to complaints/suggestions from customers and giving after-sales support.</li><li>Provide excellent customer service &amp; ensure customer satisfaction &amp; Identify ways to improve customer experiences.</li><li>Invoice timely to the clients in coordination with the sales &amp; finance department.</li><li>Track target achievements &amp; monitor the performance of each support engineer.</li><li>Perform assigned clerical &amp; secretarial duties.</li><li>Maintain and manage office premises and stationery.</li><li>Answering phone calls, responding to emails, and preparing documents.</li><li>Planning, designing, and executing effective email marketing strategies.</li><li>Monitoring Social Media Accounts and coordinating with the social media team.</li><li>Visiting client locations and meetings if required.</li></ul>Skills Required:<ul><li>Dynamic &amp; Self Motivated.</li><li>Minimum 3 years experience in similar role.</li><li>Good written &amp; oral command of the English Language is a must.</li><li>Excellent phone &amp; email communication skills.</li><li>Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.</li><li>Demonstrated track record of performance and commitment.</li><li>The ability to manage your time and plan your day effectively.</li><li>Ability to do marketing via developing a database, use of social media, contact circle, and referrals.</li><li>Clerical &amp; other Secretarial tasks.</li><li>Cool-tempered and able to handle rejection.</li><li>Can quickly adapt to a new environment.</li><li>Excellent organizational, communication, and interpersonal skills.</li><li>Competence in Microsoft Office products.</li><li>Willing to be trained and acquire knowledge in less time.</li><li>Good organizational skills.</li><li>Ability to hit deadlines and work under pressure.</li><li>Can easily adapt to new environments.</li><li>Excellent professional image &amp; should be presentable.</li></ul>Pay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Where are you currently located &amp; what is your current visa status?</li></ul>Experience:<ul><li>Operations Coordinator: 3 years (Required)</li><li>Handling and managing a team: 3 years (Preferred)</li><li>Handling emails &amp; enquiries: 3 years (Required)</li><li>Monitoring &amp; updating job and schedules: 3 years (Required)</li><li>Customer service: 3 years (Required)</li><li>Helpdesk: 2 years (Required)</li></ul>Language:<ul><li>English (Speak, Read, Write) (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: In person

Operations Coordinator - IT

Radiant Digital

<div>Job Title: IT Program Delivery Coordinator
Location: Remote - Seattle, WA (remote but may change to a hybrid model)
Duration: 4 Months plus chances of extension
Job Description:
This role works closely with the IT Manager to coordinate and keep both operational and project work moving. The position focuses on the day-to-day operations of our student systems, including change and configuration management, system and user access maintenance, and coordination with database administration and system support activities across our application portfolio. Work is managed through ServiceNow. This position has no budget or staffing responsibilities.
Required Qualifications<ul><li>
8+ years leading an IT operations team supporting enterprise-grade software systems.</li><li>
5+ years managing IT projects</li><li>
Systems administration and software applications technical support background.</li><li>
Minimum of two years of experience using ServiceNow SPM (Strategic Portfolio Management) and CWM (Collaborative Workspace Management) modules, including creating and managing projects, Agile sprints, releases, and stories.</li><li>
Experience using ServiceNow or similar digital workflow platforms for incident, request, demand, resource management, automation, and user support workflows.</li><li>
Experience coordinating Agile, Scrum, or Kanban-based operational or project work.</li><li>
Experience with User Acceptance Testing (UAT) processes, including testing associated with system upgrades.</li><li>
Experience with change management practices and coordinating system changes across multiple stakeholders.</li><li>
Experience supporting process improvement and continuous improvement initiatives.</li><li>
Understanding of the software development life cycle (SDLC) and operational release processes.</li><li>
Experience coordinating work across technical teams, business partners, and external vendors.</li><li>
Strong organizational and problem-solving skills, with the ability to work independently and adapt in a fast-paced environment.</li><li>
Experience documenting operational processes, procedures, and technical requirements.</li><li>
Understanding technical debt management and long-term system sustainability practices.</li><li>
Familiarity with cloud-hosted applications and system migration efforts.</li><li>
Demonstrated ability to build relationships and collaborate effectively across teams.</li><li>
Planning, prioritization, and decision-making skills across competing operational priorities.</li><li>
Bachelor&rsquo;s Degree or equivalent combination of education and relevant work experience.</li></ul>
Desired Qualifications<ul><li>
Experience supporting Student Information Systems, preferably PowerSchool.</li><li>
Experience working in K&ndash;12 education technology environments or large public sector organizations.</li><li>
PMI certification, preferably PMP or PgMP.</li><li>
Agile certification such as Certified ScrumMaster (CSM) or PMI-ACP.</li><li>
Experience applying Agile, Scrum, and Kanban practices to operational and project work.</li><li>
ITIL certification or experience working in an IT service management environment.</li><li>
ServiceNow certification or experience administering or configuring ServiceNow workflows.</li><li>
Six Sigma or Lean process improvement certification.</li><li>
Experience supporting enterprise application architecture or system integration environments.</li><li>
Familiarity with and experience supporting enterprise application architecture or system integration environments.</li><li>
Experience coordinating work with enterprise vendors and third-party software providers.</li><li>
Familiarity with IT security practices and compliance requirements.</li></ul></div>

IT Program Delivery Coordinator

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Operations Coordinator - IT

IT Program Delivery Coordinator