it operations director

Maxell Bajio LLC

IT Operations Director | Maxell Bajio LLCLocation: Sur Corniche Road, Commercial District, Sur, OmanAbout the Role Maxell Bajio LLC is seeking a high-caliber IT Operations Director to spearhead our technology department at our Sur headquarters. This is a strategic leadership position responsible for the design, management, and security of our entire technical infrastructure. You will ensure that our IT operations are seamless, scalable, and aligned with our long-term commercial objectives.Core Responsibilities<ul><li>Infrastructure Oversight: Manage all IT systems, servers, and network operations to ensure 100% business continuity.</li><li>Strategic Planning: Develop and execute the annual IT roadmap and manage the departmental budget (CAPEX/OPEX).</li><li>Cybersecurity: Lead the implementation of advanced security protocols and disaster recovery plans.</li><li>Team Leadership: Direct and mentor the technical support and engineering teams to maintain high performance.</li><li>Compliance: Ensure all digital operations meet local regulations and international standards.</li></ul>What We&rsquo;re Looking For<ul><li>10+ years of progressive IT experience, with at least 5 years in a senior leadership role.</li><li>Deep expertise in enterprise-level infrastructure and cloud integrations.</li><li>Proven ability to lead large-scale digital transformation projects.</li><li>Excellent communication skills for stakeholder engagement.</li></ul>Pay: RO4,100.000 per monthWork Location: In person

IT Operations Director

Qatar Foundation

<div>
 
 
 Job Purpose:
 
 
 
 To manage sector-specific software and Information Technology services and products within QPHI.
 
 
 
 
 
 
 Key Result Areas:
 
 
 
 
 
 
 Develop and maintain efficient systems to support omics, imaging, and clinical data analysis.
 
 
 
 
 
 Oversee secure data pipelines and archiving solutions aligned with QF and MOPH governance standards.
 
 
 
 
 
 Ensure availability, scalability, and performance of high-performance computing (HPC), storage, and cloud/hybrid environments.
 
 
 
 
 
 Ensure the provision of an information infrastructure to support the activities of QPHI.
 
 
 
 
 
 Develop the AI and Cloud computing strategy for QPHI and provide scientific leadership in the area of AI in precision health.
 
 
 
 
 
 Identify and evaluate external AI vendors, platforms, and partnerships suitable for QPHI&rsquo;s needs.
 
 
 
 
 
 Integrate external AI tools into QPHI&rsquo;s research and clinical workflows while ensuring compatibility and compliance.
 
 
 
 
 
 Enforce security and privacy controls when integrating external AI solutions with sensitive health and research data.
 
 
 
 
 
 Work closely with the Qatari health system to provide integration between QPHI and health system data
 
 
 
 
 
 Build a quality-oriented software development process that meets the needs of data management and control of the health system, with key national and international programs
 
 
 
 
 
 Advocate and promote QPHI nationally and globally and in the international scientific computing community to build collaborations and establish QPHI&rsquo;s reputation for excellence in all its activities
 
 
 
 
 
 Establish the strategic and technical goals, policies, and procedures, and direct the delivery of technology products &amp; services for QPHI
 
 
 
 
 
 Coordinate with technology partners &amp; in alignment with QF IT, prepare the annual budget for QPHI IT operations
 
 
 
 
 
 Manage the design, selection, procurement, implementation, and support of QPHI&rsquo;s sector-specific software and hardware and other technology solutions to meet operational needs
 
 
 
 
 
 Develop and manage various platforms and systems including bioinformatics systems, Customer Service Platforms, Research access platforms, etc. compatible with and capable of linkage to other research and health informatics initiatives in Qatar
 
 
 
 
 
 Manage the development of information security and data quality assurance standards, including a monitoring and review process to ensure that systems are up to date and support upcoming technologies
 
 
 
 
 
 Build relationships with key stakeholders &amp; technology partners related to QPHI&rsquo;s IT services
 
 
 Manage data administration, include codification and semantic normalization of QPHI data
 
 
 
 
 
 Manage the day-to-day IT department operations, including administrative computing, networking, user services, telecommunications, IT support, and other IT functions
 
 
 
 
 
 Ensure that QPHI complies with all legal and other standards for information governance and security relating to sensitive personal and health-related information
 
 
 
 
 
 Other reasonable tasks as assigned by supervisor
 
 
 
 
 
 
 Minimum Knowledge, Skills &amp; Experience:
 
 
 
 
 
 
 Master&rsquo;s degree in Computer Science, Engineering, or a related field
 
 
 
 
 
 8-10 years of relevant full-time work experience managing IT operations, 5 of which at a supervisory level
 
 
 
 
 
 Experience in IT strategic planning and execution; experience with systems design and development from business requirements analysis through day-to-day management
 
 
 
 
 
 Outstanding knowledge of business theory &amp; processes, management, budgeting, work management, and business office operations; thorough understanding of computer system features &amp; integration capabilities
 
 
 
 
 
 Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems, including HIS, LIMS (Health and Laboratory Information Management Systems) and PACS (Picture Archival and Communications Systems)
 
 
 
 
 
 In-depth knowledge of applicable laws and regulations as they relate to IT; knowledge of information security standards, rules and regulations related to information security and data confidentiality (e.g., ISO 27001, FERPA, HIPAA, PCI DSS)
 
 
 
 
 
 Outstanding analytical, planning, and time management skills
 
 
 
 
 
 Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
 
</div>

Intelligent Systems and IT Operations Director

Clediss Solutions

IT Infrastructure Director Company: Clediss Solutions Location: Sitra, Bahrain Salary: BHD 3.800 per monthClediss Solutions is seeking a highly skilled and strategic IT Infrastructure Director to oversee the design, implementation, and management of the organization&rsquo;s IT infrastructure. This role ensures the reliability, scalability, and security of all systems supporting business operations.Key Responsibilities<ul><li>Develop and implement IT infrastructure strategy and roadmap</li><li>Oversee network systems, servers, cloud environments, and data centers</li><li>Ensure high availability, performance, and security of IT infrastructure</li><li>Lead and manage infrastructure and IT operations teams</li><li>Monitor system performance and implement improvements</li><li>Manage vendor relationships, contracts, and service providers</li><li>Ensure compliance with cybersecurity and data protection standards</li><li>Collaborate with leadership on technology planning and investments</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (Master&rsquo;s preferred)</li><li>Proven experience in IT infrastructure or IT leadership roles</li><li>Strong knowledge of networking, servers, cloud platforms, and systems architecture</li><li>Experience in cybersecurity and risk management</li><li>Excellent leadership, organizational, and problem-solving skills</li><li>Ability to manage complex IT environments</li></ul>Preferred Qualifications<ul><li>Certifications such as CCNA, CCNP, AWS, Azure, or similar</li><li>Experience managing large-scale IT infrastructure environments</li><li>Knowledge of virtualization, storage systems, and disaster recovery</li><li>Experience in industrial or enterprise IT environments</li></ul>Benefits<ul><li>Competitive monthly salary of BHD 3.800</li><li>Opportunity to lead critical IT infrastructure initiatives</li><li>Career growth and leadership development opportunities</li><li>Collaborative and professional work environment</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: BD٣٫٨٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Infrastructure Director

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics to assess the performance of IT resources, infrastructure systems and optimizes performance through process improvement activities. Associate Director, IT Infrastructure Operations and Process Improvement requires a solid understanding of how organization capabilities interrelate across IT department(s). The AD is an expert in 24/7 operations with high performing and scaling systems that meet a high degree of uptime. An expert in all facets of infrastructure operations and systematization - with the ability to effectively communicate with customers and internal stake holders. This will include generating and providing recommendations on how Humana should optimize services, compliance controls through analysis, develop automation and IaC that enables teams to leverage best practices for running efficient solutions.
The Associate Director, IT Infrastructure Operations and Process Improvement is accountable for leading the design, reliability, scalability, and operational excellence of Humana&rsquo;s infrastructure. This position ensures high availability, optimal performance, security, and compliance for mission-critical operating systems.
This leader will collaborate closely with Application Developers, DBAs, Site Reliability Engineering (SRE), and Systems Engineering teams to establish and maintain standardized, resilient, and automated solutions across a range of technologies, including Windows, AIX/Linux, Storage &amp; Backup, Print Services, and Citrix.
This role will also spearhead the application of AI and Agentic AI to infrastructure operations &mdash;driving predictive insights, automated remediation, intelligent observability, and operational copilots that reduce manual overhead while maintaining strict healthcare compliance (HIPAA, PHI).
Additionally, this role is responsible for providing governance and oversight, ensuring that the Managed Service Provider consistently meets or exceeds established key performance indicators (KPIs). 
Key Responsibilities<ul><li>
Strategic Leadership &amp; Governance<ul><li>
Provide senior-level leadership in developing Humana&rsquo;s on-premises operations strategy, governance framework, and optimization initiatives.</li><li>
Collaborate with internal stakeholders and Managed Service Providers (MSPs) to ensure operational excellence, service continuity, and adherence to Service Level Agreements (SLAs).</li><li>
Maintain relationships with key partners and service providers to drive improvements in operational performance and cost efficiency.</li><li>
Conduct regular reviews of Managed Services and ensure operational compliance with security, privacy, and regulatory requirements in healthcare environments.</li></ul></li><li>
Operational Excellence &amp; Process Improvement<ul><li>
Implement ITIL/ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, fostering a culture of continuous improvement.</li><li>
Lead and mature the Incident and Problem Management functions, minimizing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).</li><li>
Drive proactive monitoring and operational readiness using automated tools and event correlation systems to ensure 24/7 uptime of mission-critical systems.</li><li>
Identify, standardize, and automate suitable processes in collaboration with platform engineering teams to enhance efficiency and reliability.</li></ul></li><li>
Collaboration &amp; Integration<ul><li>
Foster cross-functional collaboration across Humana&rsquo;s technology ecosystem to align operations with business priorities and compliance standards.</li><li>
Partner with Engineering and DevOps teams to integrate GenAI, automation, and self-healing capabilities into the operational model.</li><li>
Lead research, evaluation, and deployment of AI and GenAI technologies, including developing and executing an AI adoption roadmap that integrates predictive analytics, large language models (LLMs), and self-healing capabilities.</li></ul></li><li>
Performance Management &amp; Reporting<ul><li>
Develop and maintain metrics, dashboards, and operational reports for performance management and strategic decision-making.</li><li>
Provide executive-level insights and reports highlighting operational efficiency, performance trends, and risk indicators.</li><li>
Analyze trends, patterns, and outliers in infrastructure and application performance data to identify and address operational gaps.</li></ul></li><li>
Documentation &amp; Knowledge Sharing<ul><li>
Create and maintain comprehensive operational documentation, including playbooks, dashboards, and analytical summaries.</li><li>
Design and implement strategies to enhance the accessibility and usability of knowledge resources</li></ul></li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Computer Science, Healthcare Informatics, or a related discipline.</li><li>
Minimum of 10 years of leadership experience in infrastructure operations or engineering, with at least 2 years focused on AI/ML or GenAI research and development.</li><li>
Demonstrated experience managing Network Operations Center (NOC) or Command Center teams, with accountability for 24/7 availability and support of mission-critical systems.</li><li>
Advanced knowledge of CITRIX, compute, and storage and backup technologies.</li><li>
Proficiency in observability, monitoring, and incident response tools and best practices.</li><li>
Comprehensive understanding of ITIL/ITSM principles and demonstrated application in complex enterprise environments.</li><li>
Excellent analytical, organizational, and communication skills, with the proven ability to collaborate and influence across all organizational levels.</li><li>
Capability to work effectively in a lean, agile, and fast-paced environment while maintaining focus on long-term strategic objectives.</li><li>
Willingness and availability to support off-hours operations as required in a 24/7 enterprise context.</li></ul>
Preferred Qualifications
<ul><li>Master&rsquo;s degree in Computer Science, Healthcare Informatics, or a related discipline.</li><li>
Practical, hands-on experience with automation and scripting tools such as Ansible, PowerShell, Python, Bash, or comparable technologies.</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$129,300 - $177,800 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 05-24-2026<h1 class="jobSectionHeader"> 

About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Associate Director, IT Infrastructure Operations and Process Improvement

Council on American-Islamic Relations (CAIR)

<div>
 The Council on American-Islamic Relations (CAIR) is America's largest Muslim civil liberties and advocacy organization. CAIR's mission is to enhance understanding of Islam, protect civil rights, promote justice, and empower American Muslims.
 
 
 Job Title: Assistant Director of Information Technology
 
 
 Department: Information Technology
 
 
 Position: Full-Time
 
 
 FLSA: Exempt
 
 
 Reports to: Director of Information Technology
 
 
 Salary: Candidates can expect to be offered $116,000 as a new hire in the role.
 
 
 
 Position Summary
 
 
 
 The Assistant Director of Information Technology assists the Director in the management of IT functions and systems operations as well as the delivery of IT services to end-users.
 
 
 The Assistant Director of Information Technology also works collaboratively with the Director to install, maintain, and support computer systems and communication networks, ensuring systems and networks operate optimally to provide maximum performance and availability to users.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Works in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department's long and short-range goals and business objectives.
 </li>
 <li>
 Directs the provision of IT support and services, managing the IT department's work teams and units including Instructional Technology, Help Desk, Server and Network Administration, and Communication services as well as website updates.
 </li>
 <li>
 Assists the Director of Information Technology in formulating and implementing policies, procedures, and standards. Implements and manages user support and technical services support models that address and bring resolution to the technical needs of the organization.
 </li>
 <li>
 Directs supervisors and IT staff working on projects to assess and improve IT operations and resolve user issues. Leads teams in the design and implementation of customer support and technical support models that address and meet the technical needs of the organization. Makes recommendations for technical improvements to business processes.
 </li>
 <li>
 Analyzes, develops, and recommends plans and solutions to operational, management, business process, or organization-wide telecommunications and other IT operations services including hardware and software activities and associated problems.
 </li>
 <li>
 Identifies and facilitates training and professional development opportunities for staff to support skill development.
 </li>
 <li>
 Develops and maintains a services catalog describing the offerings of IT services and participates in the development of service level agreements for the delivery of those services.
 </li>
 <li>
 Identifies opportunities to develop systems that will enhance operational efficiencies; evaluates and recommends new tools and methodologies that will expedite or enhance the operational/development process.
 </li>
 <li>
 Assists in preparing, monitoring, and administering the annual budget for the department, including staffing, equipment, and supplies.
 </li>
 <li>
 Oversees the inventory and reconciliation of all newly procured technology materials and ensures accurate product tracking and delivery to the appropriate requesting department. Maintains detailed and up-to-date records of all technology purchases.
 </li>
 <li>
 Coordinates reviews and analyzes requests for proposals ensuring compliance with technical specifications.
 </li>
 <li>
 Works collaboratively to coordinate system availability, performance management, and capacity planning issues; ensures timely, accurate, and prompt turnaround of work orders/requests.
 </li>
 <li>
 Monitors workload statistics in support of achieving service level agreement goals; and reviews plans for new construction, remodeling, or requests for telecommunications and data communications services requirements.
 </li>
 <li>
 Acts on behalf of the Director of Information Technology in his absence as directed.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 Education, Training, and Experience
 
 
 <ul>
 <li>
 Bachelor's Degree from an accredited organization or university in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 ITIL (Information Technology Infrastructure Library) certification preferred.
 </li>
 <li>
 Five years of relevant IT support work experience.
 </li>
 <li>
 Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint).
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft 365 and its associated apps
 </li>
 <li>
 Knowledge of various operating systems, security access, operations security, and database services.
 </li>
 <li>
 Knowledge and understanding of enterprise, network, systems/endpoint, application, and data protection issues and security risks.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Well-developed leadership skills in a matrix organization structure.
 </li>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Solid project management skills.
 </li>
 <li>
 Ability to work effectively within a culturally diverse environment.
 </li>
 <li>
 Ability to understand and lead technical resources.
 </li>
 <li>
 Ability to work independently and with a high degree of professionalism.
 
 
 </li>
 </ul>
 Working Conditions
 
 
 <ul>
 <li>
 Remote work + minor office visits.
 </li>
 <li>
 Must be able to work evenings and weekends as needed.
 </li>
 <li>
 Equipment
 </li>
 <li>
 Standard office equipment including personal computers and associated equipment.
 
 
 </li>
 </ul>
 Worker Characteristics
 
 
 <ul>
 <li>
 Leadership ' Demonstrates willingness to lead, take charge, and offer opinions and direction.
 </li>
 <li>
 Adaptability/Flexibility ' Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
 </li>
 <li>
 Initiative ' Demonstrate willingness to take on responsibilities and job challenges.
 </li>
 <li>
 Attention to Detail ' Pay careful attention to detail and thoroughness in completing work tasks.
 </li>
 <li>
 Dependability ' Demonstrate reliability, responsibility, and dependability and fulfill obligations.
 </li>
 <li>
 Technology Savvy ' Capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use.
 
 
 </li>
 </ul>
 
 Compensation Package
 
 
 
 <ul>
 <li>
 401K retirement benefits with an employer match.
 </li>
 <li>
 The employee cost share for benefits is up to 20%. This includes the medical, dental, and vision.
 </li>
 <li>
 We offer vacation, sick, personal leave, and paid holidays.
 </li>
 <li>
 Life, AD &amp; D, and long-term disability coverages.
 </li>
 <li>
 Optional FSA (flexible spending account)
 </li>
 <li>
 HSA (Health Savings Account) must meet certain requirements.
 </li>
 <li>
 EAP (Employee Assistance Program) available.
 </li>
 <li>
 A Professional Development stipend is available.
 </li>
 <li>
 Tuition Reimbursement (must meet certain requirements)
 </li>
 <li>
 If you currently have student loans, you can certify your employment annually for the PSLF.
 
 
 </li>
 </ul>
 
 To apply:
 
 Please submit a cover letter with a r&eacute;sum&eacute;, samples of relevant work, and a list of three professional references, to jobs@cair.com. Please reference 'Assistant Director of Information Technology' in the subject line.
 
 
 
 Application Deadline:
 
 Applications will be accepted until the position is filled.
</div>

Assistant Director of Information Technology

firdaws academy

Job Opportunity: IT Project DirectorLocation: Doha, Qatar Company: Firdaws Academy LLCAbout UsFirdaws Academy LLC is a leading educational institution based in Doha, committed to excellence in teaching, learning, and digital innovation. As part of our strategic growth, we are investing in advanced IT systems and digital transformation initiatives to enhance academic delivery and operational efficiency. We are seeking an experienced IT Project Director to lead our technology projects and drive innovation across the academy.Role OverviewThe IT Project Director will oversee the planning, execution, and delivery of IT and digital transformation projects. This leadership role requires strong project management expertise, technical knowledge, and the ability to align technology initiatives with institutional goals.Key Responsibilities<ul><li>Lead the planning and execution of IT projects across the academy.</li><li>Develop and implement digital transformation strategies to modernize operations.</li><li>Collaborate with academic and administrative teams to identify technology needs.</li><li>Oversee IT infrastructure, systems integration, and software deployment.</li><li>Manage project budgets, timelines, and resources effectively.</li><li>Ensure compliance with cybersecurity, data governance, and regional regulations.</li><li>Evaluate emerging technologies and recommend adoption strategies.</li><li>Mentor and guide IT staff to achieve project objectives.</li><li>Report regularly to senior leadership on project progress and outcomes.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, or Project Management.</li><li>8&ndash;10 years of experience in IT project management, with at least 3 years in a leadership role.</li><li>Proven track record of delivering complex IT and digital transformation projects.</li><li>Strong knowledge of cloud platforms, ERP systems, and enterprise applications.</li><li>Expertise in project management methodologies (Agile, PMP, PRINCE2 preferred).</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a strong advantage.</li></ul>Why Join Us?<ul><li>Be part of a forward-thinking educational institution in Doha.</li><li>Play a key role in shaping Firdaws Academy LLC&rsquo;s digital future.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and international exposure.</li><li>Collaborative, innovative, and mission-driven work culture.</li></ul>Job Type: Full-timePay: Up to QAR70,000.00 per monthWork Location: In person

IT Project Director

Hilton

<div>
 A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
 
 
 
 What will I be doing?
 
 
 
 As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage all Food and Beverage Outlet operations
 </li>
 <li>
 Maintain exceptional levels of customer service
 </li>
 <li>
 Ensure compliance of brand standards
 </li>
 <li>
 Recruit, manage, train and develop the Food and Beverage team
 </li>
 <li>
 Manage guest queries in a timely and efficient manner
 </li>
 <li>
 Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Develop menus with other members of Food and Beverage team
 </li>
 <li>
 Accountable for monthly stock takes
 </li>
 <li>
 Incentivise team members to maximize sales and revenue
 </li>
 <li>
 Carry out annual and mid-year appraisals with Managers under your responsibility
 </li>
 <li>
 Evaluate guest satisfaction levels with a focus on continuous improvement
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Be environmentally aware
 </li>
 <li>
 Assist other departments wherever necessary and maintain good working relationships
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Management and/or supervisory Food and Beverage experience
 </li>
 <li>
 Able to meet financial targets
 </li>
 <li>
 Ability to comply with all Food and Beverage brand standards
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Willingness to develop team members and self
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work on your own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Degree in relevant area
 </li>
 <li>
 Passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
</div>

Food and Beverage Director

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