it operations lead

DICETEK LLC

<div><p><b>Minimum Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline.</li><li>
Professional certification in IT Service Management, such as ITIL, is preferred.</li><li>
Additional certifications in incident management, service operations, or cybersecurity are an advantage.</li></ul><p>
</p><p><b>Minimum Experience</b></p><ul><li>
Minimum 7 years of relevant experience in IT operations, production support, service management, or digital platform operations.</li><li>
Minimum 3 years of experience in a supervisory or leadership role managing support or operations teams.</li><li>
Proven experience in incident management, root cause analysis, service monitoring, and stakeholder coordination.</li><li>
Experience in government digital platforms, identity services, critical national systems, or high-availability environments is preferred.</li></ul><p></p><p><b><br>
Technical Competencies</b></p><ul><li>
IT operations and production support management</li><li>
Incident management and major incident handling</li><li>
Root Cause Analysis and problem management</li><li>
Service monitoring and operational reporting</li><li>
Ticketing systems and SLA management</li><li>
Operational governance and documentation</li><li>
Change and release readiness support</li><li>
Stakeholder and vendor coordination</li><li>
Risk identification and escalation</li><li>
Operational investigation and issue analysis</li></ul></div><p></p>

IT Support & Operations Lead

Dicetek LLC

<div>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline.
  </li>
  <li>
   Professional certification in IT Service Management, such as ITIL, is preferred.
  </li>
  <li>
   Additional certifications in incident management, service operations, or cybersecurity are an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 7 years of relevant experience in IT operations, production support, service management, or digital platform operations.
  </li>
  <li>
   Minimum 3 years of experience in a supervisory or leadership role managing support or operations teams.
  </li>
  <li>
   Proven experience in incident management, root cause analysis, service monitoring, and stakeholder coordination.
  </li>
  <li>
   Experience in government digital platforms, identity services, critical national systems, or high-availability environments is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   IT operations and production support management
  </li>
  <li>
   Incident management and major incident handling
  </li>
  <li>
   Root Cause Analysis and problem management
  </li>
  <li>
   Service monitoring and operational reporting
  </li>
  <li>
   Ticketing systems and SLA management
  </li>
  <li>
   Operational governance and documentation
  </li>
  <li>
   Change and release readiness support
  </li>
  <li>
   Stakeholder and vendor coordination
  </li>
  <li>
   Risk identification and escalation
  </li>
  <li>
   Operational investigation and issue analysis
  </li>
 </ul>
</div>


Americana Foods

<div>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Strategic
  </strong>
 </p>
 <p>
  &squf; Contribute to overall IT strategy and roadmap formulation by evaluating ideas and providing inputs from the development and operations perspective
 </p>
 <p>
  &squf; Formulate and maintain assigned IT operating budgets in addition to budgeting for special initiatives and projects for the vertical Operational
 </p>
 <p>
  <strong>
   IT Availability and Performance
  </strong>
 </p>
 <p>
  &squf; Manage IT services and solutions availability at all sites; Continuously monitor performance and capacity of IT systems with the objective to identify scope for improvement and facilitate it for systems at Americana Foods
 </p>
 <p>
  &squf; Monitor data center operations for division level operations and offer guidance for maintenance and troubleshooting
 </p>
 <p>
  &squf; Maintain oversight and conduct periodic reviews to ensure adherence to defined SLAs
 </p>
 <p>
  &squf; Facilitate prompt resolution in case of consistent breaches and non-adherences
 </p>
 <p>
  <strong>
   Service Desk &amp; Incident Management
  </strong>
 </p>
 <p>
  &squf; Lead implementation of service desk and incident management systems to facilitate seamless IT operations at the Americana Foods
 </p>
 <p>
  &squf; Drive timely resolution of IT service, solutions and operations inquiries/ requests and security breach incidents
 </p>
 <p>
  &squf; Act as a final point of escalation for resolution of issues
 </p>
 <p>
  &squf; Lead systems and applications upgradation actions without disturbance to business
 </p>
 <p>
  &squf; Develop robust processes to anticipate, recognize and defend against changing cyber and Information risk environments that threaten business stability
 </p>
 <p>
  &squf; Advise on pilots, rollout and sustenance of Operational Technology solutions at Americana Foods level
 </p>
 <p>
  <strong>
   Business Continuity &amp; Disaster Recovery Plans
  </strong>
 </p>
 <p>
  &squf; Evaluate, identify and highlight the need for Disaster Recovery processes for projects / initiatives and new processes in alignment with the requirements stated by the business
 </p>
 <p>
  &squf; Lead implementation and maintenance of Crisis Management and Disaster recovery plans in line with overall Business Continuity Plans
 </p>
 <p>
  &squf; Undertake preventive, directive and coercive measures to sustain availability, backup and recovery of IT Systems and applications
 </p>
 <p>
  <strong>
   Applications Inventory and Lifecycle Management
  </strong>
 </p>
 <p>
  &squf; Maintain Application inventory and ensure adherence to the Application Portfolio Management policies
 </p>
 <p>
  &squf; Make recommendations based on analysis of Application Inventory and drive inventory optimization at group and business levels
 </p>
 <p>
  &squf; Define the applications operating model and formulate policy for Application lifecycle management
 </p>
 <p>
  &squf; Establish standards for the processes, methods and systems for supporting the design of IT applications and delivery of IT systems and applications that cater to the current and future state of IT services and solutions
 </p>
 <p>
  &squf; Create application lifecycle plan for different applications in alignment with the current and future state of IT services in alignment with established application lifecycle management framework
 </p>
 <p>
  &squf; Review application performance and evaluate their relevance in light of changing business landscape
 </p>
 <p>
  &squf; Provide insights on rationalization and decommissioning of applications and systems at the group level
 </p>
 <p>
  &squf; Maintain oversight on the validity of licenses for all applications and systems in the portfolio
 </p>
 <p>
  &squf; Drive timely renewal and upgradation of licenses for applications and systems at group and business levels
 </p>
 <p>
  <strong>
   Operations Review
  </strong>
 </p>
 <p>
  &squf; Establish performance dashboards to measure and track service-levels provided by IT operations
 </p>
 <p>
  &squf; Review day-to-day operations with respect to agreed service level agreements / TATs and identify and act on operational risks if any
 </p>
 <p>
  &squf; Track partner performance from an operational perspective with respect to agreed service levels and address deviations if any; Ensure adequate partner support for smooth operations
 </p>
 <p>
  <strong>
   People
  </strong>
 </p>
 <p>
  &squf; Allocate work to team members and provide guidance
 </p>
 <p>
  &squf; Nominate for training as per guidelines to ensure that team members receive all necessary training and development to enable them to carry out their responsibilities to the required standards
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Qualifications
  </strong>
 </p>
 <p>
  &squf; Bachelor's or master's degree in computer science or a related discipline; additional degrees or certifications on IT Management would be preferred
 </p>
 <p>
  Experience:
 </p>
 <p>
  &squf; Minimum 6 years of overall experience with at least 3 years of relevant experience in managing Information Technology operations
 </p>
</div>


IT Service Delivery Manager

LEDFLEX

<div><div><div><div><p><b>Role Overview:</b><br>
LEDFlex Group was established in 2010 after identifying a gap in the market for a more comprehensive range of linear lighting products and has now grown into a leading technology supplier. We design, develop and manufacture LED lighting solutions for the UK and International markets. At LEDFlex we continue to lead the way in performance, efficiency and ecological friendly exterior and interior projects.<br>
The IT Support &amp; Systems Lead is responsible for overseeing day-to-day IT operations while providing hands-on technical support across the organisation.This role combines strong<br>
technical expertise with team coordination, ensuring that IT support, device management, and Microsoft 365 services run efficiently and securely.<br>
The role acts as the primary bridge between company leadership and the IT support team, helping structure processes, manage the pipeline of work, and ensure a high standard of service across the organisation.</p><div><br>
<br>
<b>Key Responsibilities</b><br>
<b>Team &amp; Work Management</b><br>
<ul><li>Manage the pipeline of IT support tickets, tasks, and projects.</li><li>Coordinate work across the IT team and ensure priorities are clear.</li><li>Help develop processes and structure for efficient IT operations.</li><li>Ensure service levels for end user support are maintained.</li></ul><b>
End User Support</b><br>
<ul><li>Provide hands-on support for company employees across macOS and Windows environments.</li><li>Troubleshoot device, account, and software issues.</li><li>Assist users with system access, configuration, and troubleshooting.</li><li>Act as an escalation point for complex support issues.</li></ul><b>
Microsoft 365 &amp; Exchange Administration</b><br>
&bull; Administer Microsoft 365 including user accounts, permissions, and policies. &bull; Manage Exchange Online, mailboxes, distribution lists, and security policies. &bull; Support identity management, authentication, and account lifecycle management.<br>
<ul><li>Maintain strong operational knowledge of the Microsoft 365 ecosystem.</li></ul><b>
Device &amp; Endpoint Management</b><br>
<ul><li>Manage device provisioning and lifecycle across the organisation.</li><li>Support endpoint management using MDM tools.</li><li>Maintain standards for device configuration, security, and compliance.</li></ul><b>
Software &amp; License Management</b><br>
<ul><li>Maintain software license records and ensure compliance.</li><li>Manage software provisioning and deprovisioning processes.</li><li>Track which users have access to which platforms.</li></ul><b>
Security &amp; Compliance</b><br>
<ul><li>Maintain IT compliance standards and security best practices across devices and accounts.</li><li>Support implementation of security policies and access controls.</li><li>Ensure endpoint security standards are followed across the organisation.</li></ul><b>
Operational Structure &amp; Improvement</b><br>
<ul><li>Help develop IT documentation, processes, and internal standards.</li><li>Identify opportunities to improve workflows and automate repetitive tasks.</li><li>Support the company in building a scalable and well-structured IT environment.</li></ul><b>
Communication &amp; Coordination</b><br>
<ul><li>Act as the primary IT contact for internal stakeholders.</li><li>Provide updates on support performance and operational issues.</li><li>Communicate IT changes or updates to the wider organisation.</li></ul><b>
Experience &amp; Must-Have Skills</b><br>
<ul><li>4&ndash;6+ years&rsquo; experience in IT support, systems administration, or infrastructure roles.</li><li>4+ years&rsquo; experience in managing and growing a team.</li><li>Strong hands-on experience with Microsoft 365 and Exchange Online.</li><li>Experience supporting macOS and Windows environments, especially macOS.</li><li>Experience using PowerShell.</li><li>Experience using Power Bi.</li><li>Experience managing user accounts, identity, and permissions.</li><li>Familiarity with MDM or endpoint management tools.</li><li>Strong troubleshooting skills across devices, networks, and software.</li><li>Ability to manage priorities and coordinate work across a team.</li><li>Strong communication skills when supporting non-technical users.</li></ul><b>
What Makes a Great Candidate</b><br>
The ideal candidate combines strong technical skills with the ability to bring structure and organisation to the IT support function.<br>
They enjoy solving complex technical problems while also helping improve processes and workflows across the IT environment.</div><div><br>
<b>
What You&rsquo;ll Get Working with LEDFlex:</b><br>
<ul><li>Will have a Competitive Salary (depending on experience, negotiable).</li><li>Working Hours: Monday to Friday, 10:00 AM - 7:00 PM .</li><li>Annual Leave: As per labor laws.</li><li>Opportunity to work in a dynamic and supportive team environment with room for personal and professional growth.</li></ul></div><p><br>
<b>
Location: Madhapur, Hyderabad</b><br>
<b>Language: English (Required)</b></p>
<p><b>
How to Apply:</b> Interested candidates are invited to send their resumes to<br>
recruitment@ledflexgroup.com with the subject line &quot; IT Support &amp; Systems Lead Application.&quot;</p></div></div></div></div>

IT Support & Systems Lead

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Must Have Technical/Functional Skills
</div><ul><li>Strong hands-on experience with Windows 10/11, Microsoft 365, Active Directory, and SCCM / Intune.
</li></ul><ul><li>Experience supporting AV and conference room technologies (Microsoft Teams Rooms, VC systems).
</li></ul><ul><li>Working knowledge of network basics, VPN, Wi Fi, and LAN troubleshooting.
</li></ul><ul><li>Familiarity with ITSM tools such as ServiceNow</li></ul><div><br>
</div>
<div></div><br>
<div>Roles &amp; Responsibilities
</div><div>Operational Leadership
</div><ul><li> Lead and manage the onsite Deskside / Onsite Support team, including task allocation, shift coverage, and daily operations.
</li></ul><ul><li> Act as the escalation point for complex technical issues and VIP user support.
</li></ul><ul><li> Ensure adherence to SLAs, XLAs, operational KPIs, and client-specific support commitments.
</li></ul><div>End-User Support &amp; Service Delivery
</div><ul><li> Oversee support for desktops, laptops, mobile devices (iOS/Android), printers, peripherals, and conference room AV equipment.
</li></ul><ul><li> Ensure effective onsite &ldquo;smart hands&rdquo; support for infrastructure, network, and application teams.
</li></ul><ul><li> Support onboarding/offboarding activities, device refresh programs, and hardware break/fix.
</li></ul><div>Incident, Problem &amp; Change Management
</div><ul><li> Manage major incidents at site level and coordinate with Global Service Desk and resolver groups.
</li></ul><ul><li> Drive root cause analysis for recurring issues and implement preventive actions.
</li></ul><ul><li> Ensure accurate ticket handling, documentation, and knowledge article creation in ITSM tools (e.g., ServiceNow).
</li></ul><div>Client &amp; Stakeholder Management
</div><ul><li> Serve as the primary onsite IT representative for client stakeholders.
</li></ul><ul><li> Provide regular operational updates, service reviews, and improvement recommendations.
</li></ul><ul><li> Maintain high customer satisfaction through proactive communication and service excellence.
</li></ul><div>Asset &amp; Vendor Management
</div><ul><li> Maintain accurate inventory of IT assets and spares.
</li></ul><ul><li> Coordinate with OEMs and third-party vendors for repairs, replacements, and warranty support.
</li></ul><ul><li> Ensure compliance with site security, safety, and regulatory requirements (where applicable).
</li></ul><div>Governance &amp; Continuous Improvement
</div><ul><li> Support audits, compliance checks, and governance reviews.
</li></ul><ul><li> Identify opportunities for automation, standardization, and service optimization.
</li></ul><ul><li> Mentor and upskill deskside team members.</li></ul><div></div><div><br>
</div><div></div><br>
<br>
<div>Salary Range $70000 -$92000 years
</div>
<div></div><div>TCS Employee Benefits Summary:
</div><div>Discretionary Annual Incentive.
</div><div>Comprehensi ve Medical Coverage: Medical &amp; Health, Dental &amp; Vision, Disability Planning &amp; Insurance, Pet Insurance Plans.
</div><div>Family Support: Maternal &amp; Parental Leaves.
</div><div>Insurance Options: Auto &amp; Home Insurance, Identity Theft Protection.
</div><div>Convenience &amp; Professional Growth: Commuter Benefits &amp; Certification &amp; amp; Training Reimbursement.
</div><div>Time Off: Vacation, Time Off, Sick Leave &amp; Holidays.
</div><div>Legal &amp; Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
</div>
<div></div><div>#LI-SP1
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Greensboro, NC</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Lead</div>
</div><div><div><b>Job Id</b></div>
<div>402174</div>
</div><div><div><b>Desired Skills</b></div>
<div>Windows</div>
</div><div><div><b>Salary Range</b></div>
<div>$70,000-$92,000 a year</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER SCIENCE</div></div></div><div></div>

Onsite Support LEAD

Banner Health

<div><p><b>Department Name:
</b></p>IT Service Operations<p></p><p><b>
Work Shift:
</b></p>Evening<p></p><p><b>
Job Category:</b></p>
Information Technology<p></p><p><b>
Estimated Pay Range:</b></p>
$40.91 - $68.19 / hour, based on location, education, &amp; experience.<p>
In accordance with State Pay Transparency Rules.</p><p></p><p>
Banner Health was named to Fortune&rsquo;s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We&rsquo;re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.</p><p></p><p>
The Banner Health Critical Response team leads the charge when our most critical IT services are disrupted&mdash;moving fast to restore stability, protect patient care, and support the teams who rely on technology every minute of the day.</p><p></p><p>
As a <b>Major Incident Commander</b>, you are the calm, decisive commander at the center of high-impact incidents&mdash;aligning technical teams and business partners, driving rapid restoration, and delivering clear, timely communication throughout. You will also help shape our Major Incident Management strategy, strengthen and mentor the broader incident practice, and partner with leadership to turn every event into measurable, ongoing improvement. This role requires working variable shifts and responding to 24x7 critical alerts via mobile device or other connected platform. <b>The schedule for this role is Monday-Friday, 2PM - 10:30PM AZ Time. This can be a remote position if you live in the following states ONLY: Al, AK, AR, FL, GA, ID, IN, IA, KS, KY, LA, MD,MI, MN, MS, MO, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI AZ CA CO NE NV WY. No other states will be consider.</b></p><p></p><p>
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.</p><p></p>
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.<p></p><p>
POSITION SUMMARY</p><p>
This position is an expert providing advanced leadership during the highest‑impact incidents and drives continuous improvement of the Major Incident Management practice. This role shapes strategy, mentors the team, and partners closely with leadership across the organization.</p><p></p><p>
Working variable shifts and responding to 24x7 critical alerts on a mobile device or other connected platform for service disruptions is required for this role.</p><p></p><p>
CORE FUNCTIONS</p><p>
1. Leads coordination of complex or high-impact major incident bridge calls and communication channels. Provides guidance to Coordinators and supports Major Incident Commanders during critical events.</p><p></p><p>
2. Reviews incident records, timelines, and activity logs for quality, accuracy, and audit readiness. Identifies opportunities for improvement.</p><p></p><p>
3. Oversees and refines outage notifications and status updates. Ensures messaging is clear, audience-appropriate, and aligned with business and clinical impact.</p><p></p><p>
4. Evaluates monitoring and alerting performance across systems. Drives improvements to alerting strategy, routing, and response workflows.</p><p></p><p>
5. Collaborates closely with Problem Management to improve RCA quality, identify systemic issues, and recommend preventive or corrective actions to reduce repeat incidents.</p><p></p><p>
6. Analyzes and interprets major incident SLAs and KPIs. Recommends process, tooling, or operational changes to improve performance and reliability.</p><p></p><p>
7. Leads updates to playbooks, escalation paths, and communication templates based on post-incident reviews, exercises, and operational experience.</p><p></p><p>
8. Maintains deep knowledge of enterprise platforms, incident response processes, stakeholders, and downtime procedures. Serves as a subject matter expert and mentor.</p><p></p><p>
9. Exercises incident command authority during active major incidents, including determining severity, directing escalation paths, managing risk tradeoffs, and determining when incidents are stabilized or resolved.</p><p></p><p>
MINIMUM QUALIFICATIONS</p><p></p><p>
Experience and education as normally obtained through an Associate&rsquo;s degree and 2+ years of relevant experience in IT operations, service desk, NOC, or incident management.</p><p></p><p>
Proven experience in leading high-severity, enterprise-impacting incidents. Experience developing or improving incident management processes, playbooks, or workflows.</p><p>
Advanced facilitation and communication skills, including executive-level communications. Strong analytical skills with the ability to identify systemic issues and operational risk. Ability to coach and mentor other coordinators.</p><p></p><p>
Ability and willingness to work variable shifts and respond to 24x7 critical alerts via mobile device or other connected platforms for service disruptions.</p><p></p><p>
PREFERRED QUALIFICATIONS</p><p></p><p>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Healthcare Informatics, Healthcare Administration, Business Administration, or a related field preferred.</p><p>
ITIL Intermediate/Managing Professional certification or equivalent experience.</p><p>
Experience partnering with senior IT leaders, vendors, or business stakeholders during critical incidents.</p><p>
Experience designing or leading tabletop exercises or simulations.</p><p>
Experience influencing tooling, alerting, or workflow optimization.</p><p></p><p>
Additional related education and/or experience preferred.</p><p></p><p><b>
EEO Statement:</b></p><p>
EEO/Disabled/Veterans</p><p>
Our organization supports a drug-free work environment.</p><p></p><p><b>
Privacy Policy:</b></p><p>
Privacy Policy</p></div><p></p>

Major Incident Commander

Siemens Healthineers

<div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.<br>
<br>
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p><p></p><p><b>
Your tasks and responsibilities:</b></p><p></p><ul><li>
You will be responsible for overall IT operations and support of maintenance activities according to approved procedures, guidelines and standards.</li><li>
You will be responsible for leading the service delivery, for coordination and communication between the vertical organization structure, the application Release train and all participating support teams, including any internal or external service providers</li><li>
You will be responsible for developing and assuring necessary service levels to fulfill operational requirements in all aspects of service delivery processes such as ensuring stable incident handling and meeting SLAs etc.</li><li>
You will be contributing to reasonable Support Agent utilization and driving enablement (e.g. knowledge ramp up)</li><li>
You will be responsible for driving an increase of incidents resolved based on knowledge articles</li><li>
You will be responsible for the creation and updating consolidated documentation about operations processes and other service-related matters in the company&rsquo;s internal tools</li><li>
You will be responsible for identifying and performing service improvements for operations processes and drive their implementation</li><li>
You will be contributing to and supporting the departments and application financial planning</li><li>
You will be responsible for supporting the implementation of programs and projects</li><li>
You will provide support for the execution of relevant operational and maintenance tests, and designs and documents existing and changed operational processes.</li><li>
You will be responsible for communicating with vendors and service providers for any service-related matters and / or cooperating with central IT in that respect</li><li>
You will be expected to participate in an on-call duty for escalation management.</li></ul><p></p><p><b>
Your qualifications and experience:</b></p><ul><li>
You have a completed university degree in the field of Business Administration, Business Informatics or a comparable field.</li><li>
You have at leas<b>t 8-10 years of working experience, ITIL and DevOps based IT and/or application operations delivery</b></li><li>
If you have substantial, long-standing professional experience and further qualifications in this field but no academic degree, your application is also highly appreciated.</li><li><b>
You are ITIL/ITSM certified</b></li><li>
You have in-depth knowledge of waterfall methodologies.</li><li>
You have experience with<b> ServiceNow based applications and SAP for customer service managemen</b>t.</li><li>
Ideally, you have some understanding of quality management systems relevant to IT as well as a sound knowledge of customer services processes.</li><li><b>
You must reside in the Cary, North Carolina area or be willing to relocate.</b></li><li><b>
You must be able to manage escalations and participate in on-call duty schedule.</b></li></ul><p></p><p><b>
Who we are</b>: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p><p></p><p><b>
How we work:</b> When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p><p></p><p>
To find out more about Siemens Healthineers businesses, please visit our company page here.</p><p></p><p>
The base pay range for this position is:</p><p></p>
$107,060 - $147,213<p></p><p>
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.</p><p></p><p>
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
</p><p></p><p>The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.</p><p></p><p><b>
Equal Employment Opportunity Statement: </b>Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.</p><p></p><p><b>
EEO is the Law:</b> Applicants and employees are protected under Federal law from discrimination. To learn more, click here.</p><p></p><p><b>
Reasonable Accommodations:</b> Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.</p><p></p><p>
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you&rsquo;re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
</p><p></p><p><b>California Privacy Notice: </b>California residents have the right to receive additional notices about their personal information. To learn more, click here.</p><p></p><p><b>
Export Control:</b> &ldquo;A successful candidate must be able to work with controlled technology in accordance with US export control law.&rdquo; &ldquo;It is Siemens Healthineers&rsquo; policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.&rdquo;</p><p></p><p><b>
Data Privacy:</b> We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
</p><p></p><p><b>Beware of Job Scams: </b>Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.</p><p></p><p><b>
To all recruitment agencies:</b> Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.</p></div><p></p>

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