it operations manager

Freeloader Mail Solutions

Job Title: IT Operations ManageCompany: Freeloader Mail SolutionsLocation: Muscat, OmanSalary: OMR 1,900 per monthAbout Freeloader Mail Solutions:Freeloader Mail Solutions is a growing company dedicated to providing innovative mail and logistics solutions. We pride ourselves on efficiency, reliability, and cutting-edge technology to serve our clients. As we expand our operations, we are seeking a skilled and experienced IT Operations Manager to join our team in Muscat.Job Description:We are looking for a proactive and experienced IT Operations Manager to oversee our IT infrastructure and operations in Muscat. The ideal candidate will be responsible for managing all aspects of our IT systems, ensuring seamless operations, and supporting the company's strategic goals.Key Responsibilities:<ul><li>Manage and maintain the company's IT infrastructure, including networks, servers, and hardware.</li><li>Oversee IT operations, ensuring high availability and performance of systems.</li><li>Develop and implement IT policies, procedures, and best practices.</li><li>Manage IT projects, from planning to execution.</li><li>Lead and mentor the IT support team.</li><li>Ensure the security of IT systems and data.</li><li>Manage IT budgets and vendor relationships.</li><li>Collaborate with other departments to align IT strategies with business objectives.</li></ul>Qualifications:<ul><li>Proven experience as an IT Operations Manager or in a similar role.</li><li>Strong understanding of IT infrastructure, network management, and system administration.</li><li>Experience with IT project management.</li><li>Excellent leadership and team management skills.</li><li>Proficiency in IT security principles and practices.</li><li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>Knowledge of Omani labor laws and regulations is a plus.</li></ul>What We Offer:<ul><li>Competitive salary of OMR 1,900 per month.</li><li>Opportunity to work with a dynamic and growing company.</li><li>A supportive and collaborative work environment.</li><li>Potential for professional growth and development.</li></ul>How to Apply:Interested candidates are invited to submit their CV and a cover letter highlighting their relevant experience and technical expertise.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Operations Manager

Presbyterian Healthcare Services

<div>Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:
Minimum Offer $89,585.60 Maximum Offer $136,843.20 Now Hiring: IT Operations Manager
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled IT Operations Manager. The Manager IT position purpose is to manage primarily one IT function. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities:<div>
The person in this position will be responsible for development and management of their respective department budget. Acts as coach and mentor to direct reports; performs performance reviews.</div><div>
Work Schedule / Hybrid: Monday and Friday - remote; Tuesday, Wednesday and Thursday in office.</div><div></div><ul><li>
Provides team leadership and administration to include performance reviews and departmental budgets.</li><li>
Monitors project work plan progress to ensure projected timelines, resources and budget guidelines are on schedule and within budget.</li><li>
Provides IT communications to the appropriate governance process.</li><li>
Creates, monitors, and provides required specifications to maintain service level agreements for production systems in order to meet IT standards and customer needs.</li><li>
Defines project leadership accountabilities involving clinical or financial management systems</li></ul>
Preferred Qualifications:<ul><li>
Three or more years of management experience directly managing/supervising 24x7 IT operations, infrastructure, system administrators, and DBAs</li><li>
Experience ensuring high-availability and operational stability for Enterprise systems in AWS</li><li>
Experience supporting, tuning, &amp; configuring Oracle, SQL Server, Linux, and Windows servers</li><li>
Experience managing multiple incidents &amp; requests within ServiceNow and Jira</li><li>
Experience managing vendor relationships and vendor resources</li></ul>
Qualifications:<ul><li>
High School and five to eight years combined experience in management of IT or equivalent experience.</li><li>
Bachelor s Degree preferred with 2-3 years of experience in management of IT or equivalent experience.</li></ul>
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. 
Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. 
Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Hepsiburada (NASDAQ: HEPS)

<div>
 
 At Hepsiburada,, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With T&uuml;rkiye&rsquo;s and the region's largest Smart Operations Center, industry-leading R&amp;D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Turkey's most recommended e-commerce platform.
 
 
 
 
 
 Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our &ldquo;Technology Empowerment for Women Entrepreneurs&rdquo; program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.
 
 
 
 
 
 With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as &ldquo;T&uuml;rkiye&rsquo;s Hepsiburada&rdquo; and the first and only Turkish company listed on NASDAQ, the world's leading technology exchange.
 
 
 
 
 
 For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.
 
 
 
 
 
 If you want to be part of a team that creates value for everyone and makes life easier through innovative products and services&mdash;and contribute to exciting success stories&mdash;the future starts here.
 
 
 
 
 
 
 Organizational Structure
 
 
 
 
 
 <ul>
 <li>
 You will be responsible for managing and orchestrating five key functional units:
 </li>
 <li>
 
 Level 1 (Field Support):
 
 Responsible for the physical maintenance, repairs, and ensuring the operational readiness of the devices in the field. (This will be handled through an external company)
 </li>
 <li>
 
 Level 2 (Technical Support):
 
 Responsible for the systemic analysis of incoming tickets escalated from Level 1 and resolving them through remote intervention.
 </li>
 <li>
 
 Level 3 (Infrastructure &amp; Expertise):
 
 Responsible for advanced troubleshooting concerning Assets (inventory), Network connectivity, and Hardware-specific issues, including root cause analysis.
 </li>
 <li>
 
 Reporting Unit:
 
 Responsible for continuous monitoring of operational KPIs (Key Performance)
 </li>
 <li>
 
 Inventory &amp; Asset Control:
 
 Responsible for accounting for all departmental inventory, controlling movements, and ensuring timely registration of hardware inventory movement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Incident &amp; Problem Management:
 
 Responsible for resolving incidents and problems in a timely manner, identifying recurring defects, and taking proactive measures to eliminate them permanently.
 </li>
 <li>
 
 Cross-Functional Coordination:
 
 Interacting with internal related departments and external stakeholders (Telecom operators/Service providers) to ensure 24/7 device uptime.
 </li>
 <li>
 
 Knowledge Management:
 
 Responsible for the quality and accessibility of technical instructions and a comprehensive &ldquo;Knowledge Base&rdquo; for standardized incident resolution across the devices.
 </li>
 <li>
 
 Capacity Planning:
 
 Responsible for analyzing regular data to forecast and ensure the availability of necessary inventory and spare parts to ensure the uninterrupted operation of devices.
 </li>
 <li>
 
 Team Leadership:
 
 Responsible for selecting, mentoring, and managing employees; setting clear tasks and monitoring their implementation.
 </li>
 <li>
 
 Financial Oversight:
 
 Responsible for analysis, strategic planning, and budgeting for the IT operations department.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Graduates from Computer, Electronics, Industrial Engineering, or related departments of universities.
 </li>
 <li>
 Professional certifications in ITSM and ITIL.
 </li>
 <li>
 5+ years in IT Technical Support, specifically for self-service devices (ATMs, payment terminals, parcel lockers, parking meters, etc.).
 </li>
 <li>
 At least 3 years in a leadership or management position.
 </li>
 <li>
 Professional knowledge of computer equipment design and hardware components.
 </li>
 <li>
 Advanced proficiency in troubleshooting (diagnosis) and repair using specialized software and diagnostic equipment.
 </li>
 <li>
 Expert-level knowledge of MS Windows, Linux, and Android operating systems.
 </li>
 <li>
 Communication: Proficiency in English is mandatory for effective technical and business collaboration with colleagues
 </li>
 <li>
 Management: Proven skills in conducting business negotiations, task setting, and performance monitoring.
 </li>
 <li>
 Analytical Thinking: Strong capability in strategic planning, data analysis, and budget management.
 </li>
 </ul>
 
 
 
 
 
 
 We Offer:
 
 
 
 
 
 
 <ul>
 <li>
 We rule the change and you are taking big responsibility for this game.
 </li>
 <li>
 We are learning and improving together with our experiences.
 </li>
 <li>
 Hepsiburada is empowering, supporting, and making the ideas a reality.
 </li>
 <li>
 Working with joy is our secret weapon !
 </li>
 </ul>
 
 
 
 
 
 
 
 https://medium.com/hepsiburadatech
 
 
 https://stackshare.io/hepsiburada
 
 
 
 
 
 
 "Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu D-Market Elektronik Hizmetler ve Ticaret A.&Scedil; (&ldquo;Hepsiburada&rdquo;) taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir. Detayl&inodot; bilgi i&ccedil;in l&uuml;tfen
 
 Ayd&inodot;nlatma
 
 
 
 
 
 
 Metni&rsquo;ndeki
 
 &Ccedil;al&inodot;&scedil;an Aday&inodot; (https://www.hepsiburada.com/kisisel-verilerin-korunmasi) ki&scedil;i kategorisini inceleyiniz.&rdquo;
 
 
 
 
</div>

IT Operations & Support Manager

Community Youth Center of San Francisco (CYC)

<div>
 
 
 
 
 JOB ANNOUNCEMENT
 
 
 
 
 
 
 
 
 
 
 The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life.
 
 Our services include academic support and college counseling, job placement and employment training, substance use and violence prevention education, crisis intervention and mediation, leadership development, technology and computer training.
 
 Our mission is to encourage a diverse population of high-need young people to explore their full potential through academic, career, family, and community life.
 
 
 
 
 
 
 Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; IT Manager
 
 
 
 
 
 
 Salary:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $85,000.00 -
 
 
 &nbsp;$95,000.00&nbsp; per year (plus benefits)
 
 
 
 
 
 
 Reports to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;IT Director
 
 
 
 
 
 Status:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full-Time, Exempt (1.00 FTE)
 
 
 
 
 
 
 POSITION DESCRIPTION:
 
 
 
 
 
 The IT Manager at CYCSF is responsible for leading and overseeing the organization&rsquo;s information technology projects and operations. This role serves as a bridge between organizational needs and technical solutions, ensuring that IT initiatives are delivered on time, within scope, and within budget. The IT Manager supervises technical staff, develops and implements IT policies and procedures, and ensures the security, efficiency, and reliability of all IT systems.
 
 
 
 
 Key responsibilities include managing IT projects from planning through completion, monitoring system performance, maintaining IT infrastructure, and driving technology improvements to support organizational goals. The IT Manager also manages vendor relationships, oversees IT budgets, and ensures compliance with relevant regulations and standards. This role requires strong leadership, analytical, and communication skills to effectively guide the IT department and support the broader organization.
 
 
 
 
 The IT Manager reports to the IT Director and works closely with staff across all departments to ensure technology aligns with business objectives.
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Plan, establish, and manage IT projects, ensuring adherence to budget, schedule, and scope.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Develop, maintain, and revise project proposals, including objectives, technologies, systems, information specifications, timelines, funding, and staffing.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Establish and track project milestones; manage unforeseen delays and realign schedules and expectations as needed.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Serve as a liaison between technical teams and business stakeholders, translating organizational needs into actionable IT solutions.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Oversee the day-to-day operations of the IT department, including workflow management and technical support activities.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Hire, train, mentor, and supervise IT staff; assign duties, evaluate performance, and handle disciplinary actions in accordance with company policy.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Implement IT policies, procedures, and best practices to ensure secure, efficient, and reliable technology operations.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Oversee maintenance and administration of networks, servers, databases, and IT infrastructure.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Monitor system performance, uptime, and service levels; generate reports on IT metrics and project status.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Identify opportunities for process improvements, workflow automation, and technology upgrades.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Evaluate emerging technologies and recommend adoption to improve efficiency and operational effectiveness.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Manage relationships with IT vendors and service providers, including contract negotiations and performance evaluations.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Ensure compliance with security policies, data protection regulations, and relevant industry standards.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Develop and deliver IT training programs for staff to ensure proper use of systems, tools, and security practices.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Collect, analyze, and summarize data as needed to prepare reports, presentations, and project updates.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Perform other related duties as assigned.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Information Systems, or a related field.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 At least four (4) years of professional experience in IT management, project management, or a related field.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Working knowledge of IT systems, hardware, software, and applications.
 
 
 
 
 
 </li>
 <li>
 
 
 Proficiency in Google Workspace and Windows Server, along with Azure system management or equivalent hybrid infrastructure management.
 
 
 </li>
 <li>
 
 
 
 
 
 Proficiency in utilizing MDM solutions for mobile device management and security.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Understanding of project management principles, ability to track milestones, budgets, and deliverables.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Experience supervising and managing technical staff, including assigning tasks and evaluating performance.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Strong verbal and written communication skills, with the ability to collaborate with both technical and non-technical stakeholders.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Ability to travel to all CYCSF locations as needed.&nbsp;
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Willingness to work occasional evenings and weekends.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Ability to lift or move at least 25lbs.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state, or local law, including on the basis of the intersection of two or more protected characteristics, also known as intersectional discrimination.
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
 
 
 
 
 
 
</div>

IT Manager

Mfaheem Al Emar for Trading and Contracting Company

<div>
 
 The IT Manager is responsible for leading the company&rsquo;s technological direction in alignment with its strategic objectives and the specific needs of the contracting and construction sector, with a focus on supporting field operations and construction projects while ensuring the efficiency of digital systems.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Leads the strategic planning for information technology and participates in setting general policies and the company&rsquo;s digital roadmap.
 </li>
 <li>
 Analyzes business technical needs, keeps pace with technological developments, and adopts appropriate solutions for the construction environment and project sites.
 </li>
 <li>
 Manages the financial planning for the IT department, including preparing the annual budget, forecasting needs, controlling costs, and monitoring both operating and capital expenditures.
 </li>
 <li>
 Leads the IT team by setting goals, monitoring performance, developing competencies, and building an effective and secure work environment both in offices and on sites.
 </li>
 <li>
 Oversees the implementation of technical projects in coordination with various departments such as Project Management, Procurement, Warehousing, and Data Centers.
 </li>
 <li>
 Establishes and applies technical infrastructure standards at project sites to ensure service quality and business continuity.
 </li>
 <li>
 Manages local and cloud networks, oversees technical support operations, problem resolution, and system testing.
 </li>
 <li>
 Implements cybersecurity and information protection policies, ensuring compliance with privacy standards and data integrity.
 </li>
 <li>
 Manages ERP systems, websites, email, and all operational systems, and oversees their development, updates, and user training.
 </li>
 <li>
 Possesses advanced experience in Microsoft Dynamics 365 Finance &amp; Operations, leading process improvements and system integration with business needs.
 </li>
 <li>
 Ensures business continuity through managing technical incidents, contingency plans, disaster recovery, backup, and data restoration.
 </li>
 <li>
 Manages IT assets including servers, networks, software licenses, and communication systems.
 </li>
 <li>
 Oversees communication systems (e.g., PABX) and call data analysis to ensure performance optimization and resolve operational issues.
 </li>
 <li>
 Protects the company&rsquo;s digital assets such as project data, CAD/BIM drawings, and contracts by applying best practices in security, backup, and operational continuity.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in:
 </li>
 <li>
 Information Technology (IT)
 </li>
 <li>
 Computer Science
 </li>
 <li>
 Management Information Systems (MIS)
 </li>
 <li>
 Computer Engineering, or equivalent
 </li>
 <li>
 Preferred:
 </li>
 <li>
 Master of Business Administration (MBA)
 </li>
 <li>
 Master&rsquo;s degree in Information Systems / Digital Transformation
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 8 to 15 years of experience in information technology, with at least 3&ndash;5 years in a managerial role (IT Manager / IT Director).
 </li>
 <li>
 Experience in:
 </li>
 <li>
 Contracting, construction, or major project environments.
 </li>
 <li>
 Managing multiple work sites.
 </li>
 <li>
 Proven experience with ERP systems (especially Microsoft Dynamics 365).
 </li>
 </ul>
 
 
 Technical Certifications:
 
 
 <ul>
 <li>
 Microsoft Dynamics 365 Finance and Operations Functional Consultant or equivalent.
 </li>
 <li>
 Microsoft Azure Fundamentals (AZ-900); Azure Administrator (AZ-104) preferred.
 </li>
 <li>
 ITIL 4 Foundation for IT service management.
 </li>
 <li>
 CompTIA Security+ or equivalent in cybersecurity.
 </li>
 <li>
 CISSP or ISO 27001 Lead Implementer/Lead Auditor (preferred for information security).
 </li>
 <li>
 CCNA or equivalent in networking; CCNP preferred for advanced level.
 </li>
 <li>
 PMP or equivalent in project management.
 </li>
 </ul>
 
 
 Technical &amp; Professional Knowledge:
 
 
 <ul>
 <li>
 Experience with engineering project management systems such as BIM, CAD, and construction project management systems.
 </li>
 <li>
 Knowledge of managing technical infrastructure at sites and connecting it to headquarters and data centers.
 </li>
 <li>
 Good understanding of integrating technical systems with project operations, procurement, and warehousing.
 </li>
 <li>
 High leadership skills in managing IT teams and developing competencies.
 </li>
 <li>
 Ability to manage IT budgets (CapEx and OpEx) and control costs.
 </li>
 <li>
 Skills in risk management, business continuity, and disaster recovery planning (DRP/BCP).
 </li>
 </ul>
</div>

Strategic Gears

<div>
 Strategic Gears is one of the largest local management consultancies in Saudi Arabia, and the market leader in providing multidisciplinary services for both the private and public sectors. The company offers consulting solutions in the areas of Strategy, Marketing, Operations &amp; Organizational Excellence, and Digital, to a range of clients in both the public and private sectors. The company is heavily involved in the transformation era of Saudi Arabia, driven by the Vision 2030 initiative, in engagement with various government organizations and the Vision Realization Programs as well as the private sector.
 
 
 
 Role Overview
 
 
 The IT Manager oversees day-to-day tech operations, managing internal support, vendor relationships, and product delivery. This is a hands-on leadership role bridging business needs with technical execution across a growing consulting firm.
 
 
 
 Responsibilities
 
 
 Vendor &amp; ERP Management
 
 
 
 <ul>
 <li>
 Own the relationship with the ERP implementation vendor across Finance, HRMS, Projects, and CRM modules
 </li>
 <li>
 Drive BRD development, UAT cycles, documentation, and go-live readiness
 </li>
 <li>
 Manage the ERP roadmap beyond initial implementation (Procurement, Resource Allocation, Reporting)
 
 
 
 
 
 </li>
 </ul>
 Infrastructure &amp; Operations
 
 
 
 <ul>
 <li>
 Oversee Microsoft 365 / SharePoint environment and Azure integrations
 </li>
 <li>
 Manage Slack workspace administration and integrations
 </li>
 <li>
 Ensure IT support SLAs across Riyadh, Egypt, and Qatar offices
 </li>
 <li>
 Maintain and improve internal tooling and automation
 
 
 
 
 
 </li>
 </ul>
 Product Oversight
 
 
 
 <ul>
 <li>
 Guide product priorities for internal platforms and company website
 </li>
 <li>
 Support AI and data initiatives in collaboration with the Product Lead
 </li>
 <li>
 Coordinate with the regional on-demand team for design and front-end delivery
 
 
 
 
 
 </li>
 </ul>
 Governance &amp; Compliance
 
 
 
 <ul>
 <li>
 Oversee GDPR compliance for relevant operations
 </li>
 <li>
 Manage IT budgets, licensing, and vendor contracts
 </li>
 <li>
 Establish and maintain IT policies, security practices, and access controls
 
 
 
 
 
 </li>
 </ul>
 Strategic Planning
 
 
 
 <ul>
 <li>
 Contribute to quarterly OKR planning for the tech function
 </li>
 <li>
 Report on progress, risks, and blockers to the Director of Technology
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 5+ years in IT management or similar role, preferably in a professional services / consulting environment
 </li>
 <li>
 ERPNext / Frappe experience strongly preferred; other ERP implementation experience (SAP, Oracle, Odoo) considered
 </li>
 <li>
 Working knowledge of Microsoft 365 administration (SharePoint, Azure AD, app registrations)
 </li>
 <li>
 Experience managing external vendors on time-and-material or retainer contracts
 </li>
 <li>
 Familiarity with project management tools and consulting workflows
 </li>
 <li>
 Strong English communication; Arabic is a plus
 </li>
 <li>
 Comfortable operating in a lean, fast-moving team where the manager is also a doer
 
 
 
 
 
 </li>
 </ul>
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience with Frappe Insights, MariaDB, or Python-based integrations
 </li>
 <li>
 Familiarity with Notion, Slack APIs, or Microsoft Graph API
 </li>
 <li>
 Background in the Saudi / GCC consulting market
 </li>
 <li>
 ITIL, PMP, or similar certifications
 
 
 
 
 </li>
 </ul>
</div>

Global Mission Support Services LLC

Job Title: IT Manager &ndash; Healthcare Country Location: Nauru Job Type: Full-timeAbout the Role: We are seeking a skilled IT Manager to lead and manage the IT operations within a healthcare setting. The ideal candidate will ensure reliable technology infrastructure, safeguard data security, and support clinical and administrative teams with efficient IT solutions.Key Responsibilities:<ul><li>Oversee and maintain IT systems, including networks, servers, hardware, and software.</li><li>Develop and implement IT policies, procedures, and best practices.</li><li>Ensure data privacy, cybersecurity, and compliance with healthcare regulations.</li><li>Lead, mentor, and supervise the IT team to provide technical support across departments.</li><li>Evaluate, plan, and implement technology upgrades or new solutions to improve operational efficiency.</li><li>Coordinate with vendors and service providers for IT equipment and services.</li><li>Troubleshoot and resolve technical issues promptly to minimize downtime.</li></ul>How to Apply:Interested candidates are invited to submit their CV to talent@gmss.ltd or recruitment@GMSS.ltd with the subject line: IT Manager &ndash; Hospital.Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field; Master&rsquo;s preferred.</li><li>Proven experience as an IT Manager, ideally in healthcare or a clinical environment.</li><li>Knowledge of healthcare information systems (HIS), electronic medical records (EMR), and clinical IT workflows.</li><li>Strong understanding of network administration, cybersecurity, and IT compliance standards.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to manage multiple priorities in a fast-paced healthcare environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Hospital or healthcare as IT Manager?</li><li>Are you willing to relocate to country Nauru?</li></ul>Work Location: In person

IT Manager - Hospital (Nauru Deployment)

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IT Manager - Hospital (Nauru Deployment)