it operations manager

Freeloader Mail Solutions

Job Title: IT Operations ManageCompany: Freeloader Mail SolutionsLocation: Muscat, OmanSalary: OMR 1,900 per monthAbout Freeloader Mail Solutions:Freeloader Mail Solutions is a growing company dedicated to providing innovative mail and logistics solutions. We pride ourselves on efficiency, reliability, and cutting-edge technology to serve our clients. As we expand our operations, we are seeking a skilled and experienced IT Operations Manager to join our team in Muscat.Job Description:We are looking for a proactive and experienced IT Operations Manager to oversee our IT infrastructure and operations in Muscat. The ideal candidate will be responsible for managing all aspects of our IT systems, ensuring seamless operations, and supporting the company's strategic goals.Key Responsibilities:<ul><li>Manage and maintain the company's IT infrastructure, including networks, servers, and hardware.</li><li>Oversee IT operations, ensuring high availability and performance of systems.</li><li>Develop and implement IT policies, procedures, and best practices.</li><li>Manage IT projects, from planning to execution.</li><li>Lead and mentor the IT support team.</li><li>Ensure the security of IT systems and data.</li><li>Manage IT budgets and vendor relationships.</li><li>Collaborate with other departments to align IT strategies with business objectives.</li></ul>Qualifications:<ul><li>Proven experience as an IT Operations Manager or in a similar role.</li><li>Strong understanding of IT infrastructure, network management, and system administration.</li><li>Experience with IT project management.</li><li>Excellent leadership and team management skills.</li><li>Proficiency in IT security principles and practices.</li><li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>Knowledge of Omani labor laws and regulations is a plus.</li></ul>What We Offer:<ul><li>Competitive salary of OMR 1,900 per month.</li><li>Opportunity to work with a dynamic and growing company.</li><li>A supportive and collaborative work environment.</li><li>Potential for professional growth and development.</li></ul>How to Apply:Interested candidates are invited to submit their CV and a cover letter highlighting their relevant experience and technical expertise.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Operations Manager

Human Capital HR Solutions

Job Title: Manager &ndash; IT SupportHuman Capital HR Solutions is hiring a Manager &ndash; IT Support to lead and manage IT support operations and ensure uninterrupted IT services for a large user base.Location: KarachiIndustry Preference: Pharmaceutical sectorJob Overview:We are seeking an experienced Manager &ndash; IT Support to lead and manage IT support operations for a large user base. The role is responsible for ensuring smooth IT service delivery, managing support teams, maintaining IT systems, and implementing IT policies and security measures to support business operations.Key Responsibilities:&middot; Manage and supervise the IT Support team to ensure timely resolution of technical issues&middot; Oversee IT support operations for 100+ users&middot; Manage user access rights, email access, and IT security policies&middot; Plan and implement IT maintenance activities including Windows updates and antivirus deployment&middot; Ensure compliance with company IT policies and external regulations&middot; Maintain smooth functioning of IT systems and infrastructureRequirements:&middot; Bachelor&rsquo;s degree in Information Technology or related field&middot; At least 5 years of experience managing an IT Support team supporting 100+ users&middot; Strong written and verbal communication skills&middot; Good comprehension and negotiation skillsCertifications:&middot; CompTIA A+ (Core 1 &amp; 2)&middot; ITIL 4 FoundationHow to Apply: Apply at: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: Manager &ndash; IT Support &ndash; Karachi&rdquo;Follow our social accounts for the latest job opportunities:<ul><li>Instagram: https://www.instagram.com/humancapitalhrsolutions/</li><li>LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/</li><li>Facebook: https://www.facebook.com/humancapitalhrsolution/</li></ul>Job Type: Full-timeWork Location: In person

Manager – IT Support

Global Mission Support Services LLC

Job Title: IT Manager &ndash; Healthcare Country Location: Nauru Job Type: Full-timeAbout the Role: We are seeking a skilled IT Manager to lead and manage the IT operations within a healthcare setting. The ideal candidate will ensure reliable technology infrastructure, safeguard data security, and support clinical and administrative teams with efficient IT solutions.Key Responsibilities:<ul><li>Oversee and maintain IT systems, including networks, servers, hardware, and software.</li><li>Develop and implement IT policies, procedures, and best practices.</li><li>Ensure data privacy, cybersecurity, and compliance with healthcare regulations.</li><li>Lead, mentor, and supervise the IT team to provide technical support across departments.</li><li>Evaluate, plan, and implement technology upgrades or new solutions to improve operational efficiency.</li><li>Coordinate with vendors and service providers for IT equipment and services.</li><li>Troubleshoot and resolve technical issues promptly to minimize downtime.</li></ul>How to Apply:Interested candidates are invited to submit their CV to talent@gmss.ltd or recruitment@GMSS.ltd with the subject line: IT Manager &ndash; Hospital.Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field; Master&rsquo;s preferred.</li><li>Proven experience as an IT Manager, ideally in healthcare or a clinical environment.</li><li>Knowledge of healthcare information systems (HIS), electronic medical records (EMR), and clinical IT workflows.</li><li>Strong understanding of network administration, cybersecurity, and IT compliance standards.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to manage multiple priorities in a fast-paced healthcare environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Hospital or healthcare as IT Manager?</li><li>Are you willing to relocate to country Nauru?</li></ul>Work Location: In person

IT Manager - Hospital (Nauru Deployment)

Anotech

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The Service Delivery &amp; QA Lead ensures services and products are delivered reliably, on time, and at the required quality standards. The role leads service governance, quality assurance, performance monitoring, and continuous improvement while acting as the link between business, technology, operations, and vendors.
 
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
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 Bachelor&rsquo;s Degree
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 8-12+ years total experience; 4-6 years in leadership roles
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 Preferred to come from backgrounds such as: Service Delivery Manager, QA/Test Manager, IT Operations Manager, PMO / Delivery Manager, Digital Transformation Lead, Customer Experience / Operations Lead
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 Certifications: ITIL Foundation / ITIL Managing Professional, PMP / PRINCE2, Lean Six Sigma (Green/Black Belt), Agile / Scrum (CSM, SAFe), ISO 9001 / Quality Management
 </li>
 </ul>
 
 
 
 
 
 Preferred Tools:
 
 
 
 
 
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 Service Management &amp; ITSM: ServiceNow, Jira Service Management, BMC Remedy, Freshservice
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 QA &amp; Testing Tools: Selenium / Cypress / Playwright, TestRail / Zephyr / Xray, Postman / SoapUI, JMeter / LoadRunner
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 Project &amp; Delivery Tools: Jira / Confluence, Azure DevOps, MS Project, Asana / Monday.com
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 Reporting &amp; Analytics: Power BI, Tableau, Excel Advanced Analytics
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 Collaboration &amp; Documentation: SharePoint, Confluence, Notion, Microsoft Teams / Slack
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 </ul>
 
 
</div>

PMO - Service Delivery & QA Lead

al waha for cars

Al Waha For Cars is Hiring!Position: Senior IT ManagerLocation: Jetour QatarReporting To: Technology ManagerAl Waha Cars is seeking a highly experienced and results-driven Senior IT Manager to oversee and manage all IT infrastructure and operational technology across the organization.This is a hands-on, execution-focused role responsible for ensuring stability, security, and performance across all IT systems and assets.Key ResponsibilitiesManage IT infrastructure including networks (LAN, WAN, WiFi), routers, switches, and firewallsOversee communication systems such as PBX and IP telephonyHandle CCTV systems, monitoring, and data storageManage all IT hardware (laptops, desktops, printers, etc.)Ensure strong cybersecurity protection and threat monitoringProvide technical support and troubleshoot system issuesMaintain IT documentation, compliance, and asset recordsQualificationsBachelor&rsquo;s degree in IT, Computer Science, or related fieldMinimum 5+ years of experience in IT infrastructure managementStrong hands-on experience in networking, CCTV systems, and enterprise hardwareGood knowledge of cybersecurity practicesExperience in multi-branch operations is an advantageKey SkillsStrong problem-solving skillsHigh accountability and reliabilityQuick response to system issuesGood reporting and documentation skillsVendor management experienceJob Type: Full-timePay: QAR10,000.00 - QAR15,000.00 per monthWork Location: In person

Senior IT Manager

Integral Federal, Inc.

<div>
 Overview The Help Desk Manager supports TSA's Trusted Operations, Maintenance, Cybersecurity, Assurance, and Technology (TOMCAT) operational continuity, service excellence, security, and adaptive IT/OT Operations and Maintenance (O&amp;M) support. Responsibilities
 
 
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 Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information &amp; technology services achieve expected levels of performance.
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 Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle inquiries and technical issues effectively.
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 Oversee the daily operation of the service desk including monitoring performance metrics and service level agreements (SLAs).
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 Act as the primary point of contact for escalated issues to ensure FLETC expectations are met and that the service desk provides a high level of support.
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 Responsible for identifying and implementing service improvement initiatives.
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 Coordinate with other IT sections to resolve issues and ensure that the service desk continually evolves to meet changing business needs.
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 Analyze performance data to identify trends and areas of improvement to provide regular reports to management on service desk performance. Qualifications Required:
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 Bachelor's Degree with 10 years of experience in IT support
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 5 years of support as a Help Desk Manager
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 Knowledge of ServiceNow
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 ITIL v4 Certified
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 Secret Clearance Preferred:
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 Experience in implementing ITIL-based methods of using industry-recognized Service Desk ticket management software. Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes:
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 Medical, Dental &amp; Vision Insurance
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 Flexible Spending Accounts
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 Short-Term and Long-Term Disability Insurance
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 Life Insurance
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 Paid Time Off &amp; Holidays
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 Earned Bonuses &amp; Awards
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 Professional Training Reimbursement
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 Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability
 </li>
 </ul>
</div>

Help Desk Manager with Security Clearance

DORIAN Group

Job Title: Senior IT Systems Technician / IT Manager (Hands-On) Location: Costa Mesa, CA (Hybrid: Tues&ndash;Thurs onsite, Mon/Fri remote) Employment Type: Full-Time Overview: At The DORIAN Group, we take pride in who we choose to work with. Always aspiring to create a collaborative, supportive environment, we care about your well-being and growth. Most importantly, we strive to have fun while doing excellent work for our clients. We're seeking a team oriented, self-motivated Senior IT Systems Technician (or hands-on IT Manager) to support day-to-day IT operations across multiple offices and remote employees in a fun fast paced environment. This role is focused on end-user support, device management, account administration, and maintaining a stable IT environment. Strategic projects and major system implementations are handled separately. The hire is expected to operate with minimum supervision and manage their daily activities. An excellent communicator, they can identify and raise potential problems, omissions, risks, and feel comfortable escalating problems in a timely manner and manage them to closure. They are self-motivated, excel when challenged, and take initiative to raise the quality bar. Key Responsibilities: End-User Support &amp; Operations: Provide Tier IT support for multiple offices and remote staff Troubleshoot hardware, software, and connectivity issues Support laptops, docks, monitors, printers, and accessories Handle escalations beyond basic helpdesk User Provisioning / Deprovisioning: Manage onboarding/offboarding: Account creation (Microsoft 365, SaaS apps) Device setup and deployment Access/permissions management Ensure consistent, secure user lifecycle processes Device &amp; Endpoint Management: Provision and maintain laptops (primarily Windows, some Mac/iOS) Manage inventory of devices and accessories Maintain endpoint security and patching Microsoft 365 Administration: Administer Exchange Online, Teams, and SharePoint Manage distribution groups, shared mailboxes, and licensing Identity &amp; Access: Support SSO environment (OneLogin or similar) Manage user access across business applications Assist with MFA and security enforcement Infrastructure Support (Light): Monitor and support VPN connectivity and office networks Support basic server and cloud connectivity Escalate major issues to external partners when needed Telecom &amp; Mobility: Support mobile environment (iPhones) Administer JAMF (or similar MDM) Assist with VOIP system (CallTower) Systems &amp; Tools (Required Experience): Core: Microsoft 365 (Exchange, Teams, SharePoint, Admin Center) Windows OS administration Experience with Imaging Tools Basic networking (VPN, DNS, DHCP concepts) Identity &amp; Device Management: OneLogin / Okta / Azure AD (SSO concepts) Intune and/or JAMF (MDM) Other Tools (Preferred): CallTower or similar VOIP systems General SaaS administration Ideal Candidate Profile: 5&ndash;10 years in IT support / systems administration Experience working in a multi-office environment Comfortable being the primary onsite IT presence Strong troubleshooting and user-facing communication skills Collaborative experience working alongside MSPs and other vendors Compensation: Salary Range: $80K &ndash; $105K

Senior IT Systems Technician / IT Manager (Hands-On)

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