it operations manager

Discovered MENA

<div>
 
 
 Senior IT Operations Manager
 
 
 
 
 Riyadh, Saudi Arabia
 
 
 
 
 25k - 35K SAR per month (TAX FREE)
 
 
 
 
 
 
 We are helping a fast-growing digital platform in the entertainment and event space hire a Senior IT Operations Manager. The company delivers tech-driven experiences for large-scale global events and is expanding rapidly across international markets.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Oversee maintenance and support of IT systems: networks, servers, storage, telecom
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 Lead and mentor a team: sysadmins, network engineers, support staff
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 Ensure visibility of IT operations and challenges to stakeholders
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 Manage ITSM processes: incident, problem, change, and service requests
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 Oversee patch management and compliance
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 Manage IT asset and batch management processes
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 Support onboarding/offboarding and IT procurement workflows
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 Operate across both on-prem and cloud infrastructure
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 Contribute to cloud migration (Oracle Cloud to Google Cloud)
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 </ul>
 
 
 
 
 
 Requirements
 
 
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 7+ years in IT operations with leadership experience
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 Experience in hybrid environments (on-prem + cloud)
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 Strong knowledge of ITSM practices (ITIL a plus)
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 Hands-on with patching, asset/batch management, and procurement
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 Excellent communication and stakeholder management
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 Cloud migration experience (Oracle to Google Cloud preferred)
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 </ul>
 
 
 
 
 We are only considering Saudi Nationals and Residents at this time.
 
 
 
 
 
 If you meet the criteria, we encourage you to apply today.
 
</div>

Senior IT Operations Manager

PerksHR

JOB DISCRIPTIONPurpose of the role:The purpose of the IT Manager role is to ensure that technology operations and strategies effectively support business growth, operational efficiency, and customer engagement by aligning IT initiatives with overall business objectives.Position Overview:The IT Manager leads the technology operations of the organization, driving the implementation and continuous improvement of core enterprise systems, overseeing IT infrastructure and security, and fostering innovation through emerging technologies. Acting as a bridge between business needs and technical solutions, the IT Manager ensures seamless system integration, robust data management, and high-quality IT service delivery to enable the organization&rsquo;s success and transformation.Key Responsibilities :1.Technology &amp; Systems Management<ul><li>Lead the implementation, integration, and continuous improvement of our core enterprise systems, including Membership Management System, Member-facing technologies such as mobile and web offering, ERP, CRM.</li><li>Drive innovation by identifying and implementing emerging technologies that enhance business performance, customer engagement, and operational efficiency such as introducing Data analytics, Agentic AI.</li><li>Drive adoption of BI tools for reporting and insights, to monitor KPIs identified by the business.</li><li>Ensure seamless data flow and system interoperability through robust API integrations between multiple systems.</li><li>Stay ahead of industry trends by researching and adopting new tools, automation opportunities, and digital platforms to support growth and transformation.</li><li>Maintain comprehensive system documentation, architecture diagrams, and process workflows for governance and scalability.</li></ul>2. IT Infrastructure &amp; Operations<ul><li>Manage network, cloud, and server infrastructure across all gym locations.</li><li>Supervise the setup and maintenance of hardware, access control, CCTV, biometric systems, and connectivity.</li><li>Implement and monitor data security, backup, and disaster recovery protocols.</li><li>Ensure smooth day-to-day IT operations and high system availability.</li></ul>3. Vendor &amp; Stakeholder Management<ul><li>Manage relationships with vendors, consultants, and technology service providers.</li><li>Review proposals, negotiate contracts, and monitor SLAs for service quality and delivery.</li><li>Collaborate with internal departments to align IT initiatives with business goals.</li></ul>4. IT Governance &amp; Leadership<ul><li>Develop and enforce IT policies, standards, and SOPs.</li><li>Lead and mentor the IT support team to build technical capability and operational excellence.</li><li>Champion digital transformation initiatives across the organization.</li><li>Regularly update management on technology performance, opportunities, and risks.</li></ul>Requirements:<ul><li>Bachelors in Computer Science or Software Engineering. PMP Certification (Preferred)</li><li>7&ndash;8 years&rsquo; experience (incl. 2 years in a similar role).</li><li>Strong in Python, React, APIs, Cloud (AWS/Azure), and BI tools.</li><li>Tech-savvy, detail-oriented, and solution-driven professional.</li></ul>Technical Skills:Hands-on foundation required, with strength in architecture, evaluation, and Implementation.<ul><li>Languages / Frameworks: Python, PHP, React, Angular JS, or similar</li><li>APIs &amp; Integrations: RESTful APIs, GraphQL, Postman, JSON</li><li>Databases: MySQL, PostgreSQL, or MS SQL</li><li>Infrastructure: AWS, Azure, or Google Cloud; Networking (Cisco, Fortinet); Backup &amp; Recovery</li><li>BI &amp; Analytics: Power BI, Tableau, with SQL and data modelling fundamentals</li><li>Tools: Git / GitHub, Jira or Notion.</li></ul>Send your Resume :Ayesha.shahid@perkshr.com company job Board: https://perkshr.com/job/it-manager/Job Type: Full-timePay: Rs375,000.00 - Rs400,000.00 per monthWork Location: In person

IT Manager

IT Manager (Omani)

Hays

<div>
 
 We are currently working with a global food and beverage company who are looking for an IT Manager. This role will be responsible for all aspects of Business IT requirements, including software development, communication and network infrastructure, IT security, and support globally.
 
 
 
 
 
 The IT Manager ensures the efficient operation of IT systems, supports business continuity, and provides expert guidance to all functions including Finance, Operations, Manufacturing, and Retail Stores.
 
 
 
 
 
 Responsibilities include:
 
 
 
 
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 Lead the implementation of all required company System including but not limited to ERP, POS, Loyalty systems and other systems based on company need, ensuring quality, cost efficiency, and adherence to timelines
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 Drive the deployment and enhancement of enterprise systems, including Dynamics 365 F&amp;O, NCR POS, employee Attendance systems among others
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 Promote innovation in IT applications to support the company's operational goals
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 Oversee IT operations, including applications, information protection, infrastructure, and manufacturing IT
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 Lead initiatives on IT integration, focusing on cybersecurity, infrastructure security and operational efficiency.
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 </ul>
</div>

Information Technology Manager

Al Rehman Developers

Job Title: Manager ITCompany: Al Rehman Developers Location: Lahore Qualification: Bachelor&rsquo;s Degree in Information Technology (Master Degree Preffered) Experience: Minimum 5 years of experience in IT management or related rolesJob Description:Al Rehman Developers is looking for a skilled and dedicated Manager IT to lead our technology operations. The ideal candidate will be responsible for managing all IT systems, ensuring network security, maintaining company hardware and software, and providing technical support to staff.You will work closely with management to plan, develop, and implement new IT solutions that improve business efficiency. The role requires strong leadership, problem-solving skills, and up-to-date technical knowledge.Key Responsibilities:<ul><li>Manage and maintain company IT infrastructure, including networks, servers, and databases.</li><li>Oversee installation, configuration, and maintenance of computer systems and software.</li><li>Ensure data security, backup, and recovery procedures are properly followed.</li><li>Provide technical support and training to company staff when needed.</li><li>Evaluate and recommend new technologies to improve business performance.</li><li>Coordinate with vendors and service providers for IT equipment and services.</li><li>Develop and implement IT policies and best practices.</li><li>Installation/Monitor/Manage and configuration of CCTV and ensuring 24/7 functionality and data backup.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT (Master Degree preffered) with Computer Science in related field.</li><li>Minimum 5 years of experience in IT management or similar role.</li><li>Strong knowledge of networking, system administration, and network security.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple projects.</li></ul>Job Type: Full-timeWork Location: In person

Manager IT

THIKRA PHONE LLC

A leading software solutions company in Dammam, Saudi Arabia is seeking a qualified and experienced IT Company Manager to oversee operations, drive business growth, and lead a dynamic team in delivering high-quality software solutions.Position Title: IT Company Manager (Software Sales &amp; Operations) Location: Dammam, Saudi Arabia Employment Type: Full-timeKey Responsibilities:<ul><li>Oversee daily company operations and ensure smooth business performance.</li><li>Develop and execute strategic and marketing plans to achieve company goals.</li><li>Lead and motivate sales, technical, and support teams to meet targets.</li><li>Build and maintain strong relationships with clients and business partners.</li><li>Monitor KPIs and prepare management performance reports.</li><li>Ensure quality and efficiency across all software and IT service operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field (MBA preferred).</li><li>Minimum 7 years of experience in IT management, software sales, or ERP solutions, with at least 3 years in a leadership role.</li><li>Strong understanding of ERP systems, SaaS business models, CRM, and cloud technologies.</li><li>Proven experience in managing teams, budgets, and business operations.</li><li>Excellent strategic planning, negotiation, and problem-solving skills.</li><li>Strong communication and leadership abilities with a results-driven mindset.</li><li>Proficiency in English is required; Arabic is an added advantage.</li><li>Preferably familiar with the Saudi IT market and local business environment.</li><li>Develop and implement strategic plans to expand market share and increase revenue.</li><li>Oversee software sales activities, project management, and client support operations.</li><li>Lead and guide sales, development, and support teams toward achieving performance goals.</li><li>Identify new business opportunities, partnerships, and technology trends.</li><li>Ensure timely and high-quality delivery of software and IT solutions.</li><li>Prepare performance and financial reports for executive management.</li><li>Represent the company in client meetings, exhibitions, and industry events.</li></ul>Job Type: Full-time

IT Company Manager (Software Sales & Operations)

Inbox Business Technologies

<div>
 Inbox Business Technologies is looking for a highly skilled and experienced
 
 Service Manager
 
 to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.
 
 
 
 Responsibilities
 
 
 
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 Lead day-to-day operations of IT service delivery in line with ITIL standards.
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 Oversee and manage service requests, incidents, changes, and asset management processes.
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 Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
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 Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs
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 Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
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 Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
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 Drive continuous improvement in service delivery and support performance.
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Bachelor's degree in Computer Sciences or higher
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 5+ Years of experience in relevant field
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 Proficient in ITSM tools (ServiceNow/SNOW preferred)
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 Strong understanding of ITIL processes and ITSM standards
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 Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
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 Strong project management capabilities, including planning, execution, and delivery
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 Excellent verbal and written communication skills
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 Strong leadership and people management skills
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 Effective customer relationship management
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 Effective time management and conflict resolution abilities
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 SLA management skills
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 Certification/Training preferred: ITIL V4, PMP
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 </ul>
</div>

Service Manager

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