it operations manager

ASSYST, Inc.

<div>ASSYST is seeking an experienced IT Operations Manager to support our government client in Celebration, FL. 
 
Work mode: Onsite
 
Location: Celebration, FL 34747 
 
Scope of Work:
<ul><li>Manage and coordinate daily activities of the technical team, including project scheduling, monitoring and incident response.</li>
<li>Ensure operational support coverage and adherence to service level agreements (SLAs).</li>
<li>Monitor system performance and availability, ensuring timely resolution of issues.</li>
<li>Develop, implement, and maintain operational standards, procedures, and best practices.</li>
<li>Ensure compliance with internal policies, industry standards, and regulatory requirements.</li>
<li>Plan and manage the integration and support of new technologies into the FDOT environment.</li>
<li>Collaborate with infrastructure and application teams to ensure seamless deployment and support of systems.</li>
<li>Lead, mentor, and develop a team of supervisors, project leaders, and technical staff.</li>
<li>Conduct performance evaluations, training, and succession planning.</li>
<li>Provide input on business continuity planning and disaster recovery strategies.</li>
<li>Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.</li>
<li>Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions.</li>
<li>Perform advanced network and telephony support. Provide on-site support for remote troubleshooting by other OIT technical staff. Travel between FDOT locations required 25% - 40%.</li>
</ul>
 
Experience: 
Minimum of 7 years of IT work experience, including managing team(s) responsible for production and operations support. 
 
Primary Job Duties/ Tasks
<ul><li>Lead and manage the delivery of IT services across the program, ensuring alignment with business needs and service level expectations.</li>
<li>Oversee the deployment, configuration, and lifecycle management of IT assets including desktops, laptops, mobile devices, printer, and servers.</li>
<li>Develop and implement IT service management processes: incident, problem, change, and request management.</li>
<li>Coordinate and support enterprise-wide software rollouts, updates, and patch management activities.</li>
<li>Monitor and improve service desk performance, timely resolution of user issues, and high customer satisfaction.</li>
<li>Ensure compliance with IT policies, security standards, and regulatory requirements across all service delivery activities.</li>
<li>Responsible for reading and following the Department&rsquo;s Procedures and Policies.</li>
<li>Responsible for understanding and enforcing the Department&rsquo;s Policies and Procedures.</li>
<li>Responsible for documenting solutions to Technology issues.</li>
<li>Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.</li>
<li>Perform other related duties as assigned.</li>
<li>Ability to lift up to 50 lbs.</li>
<li>Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.</li></ul> 
 
 
General Knowledge Skills and Abilities (KSAs):
<ul><li>Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.</li>
<li>Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.</li>
<li>Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.</li>
<li>Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.</li>
<li>Flexibility: Open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.</li>
<li>Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.</li>
<li>Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.</li>
<li>Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.</li>
<li>Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.</li>
<li>Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.</li>
</ul>
 
Education: 
Bachelor&rsquo;s Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience. 
 
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law</div>

IT Operations Manager

Al salem Group

Position: IT ManagerDepartment: Information TechnologyReports to: General Manager / Executive ManagementKey Responsibilities:Manage and oversee all IT operations, systems, networks, and infrastructure.Ensure data security, backup procedures, and protect systems from cybersecurity threats.Plan, implement, and upgrade hardware, software, and network systems.Lead and supervise the IT team, assigning tasks and monitoring performance.Troubleshoot technical issues to ensure smooth daily operations for all departments.Manage servers, cloud services, ERP systems, and user access permissions.Coordinate with vendors, service providers, and ensure timely maintenance and support.Develop IT policies, procedures, and disaster recovery plans.Monitor system performance and recommend improvements to support company growth.Required Qualifications:Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.Minimum 5&ndash;7 years of experience in IT management.Strong knowledge of networks, servers, cybersecurity, and cloud technologies.Excellent leadership, communication, and problem-solving skills.Ability to manage multiple IT projects simultaneously.Please send your CV to hr@alsalemgroup.com.qaJob Type: Full-time

IT Manager Applicant must be in Qatar

FirstPoint Real Estate

We are looking for an experienced IT Manager to oversee our technology operations as part of the company business and play a key role in driving the company&rsquo;s growth across the UAE and internationally.The IT Manager will be responsible for leading all technical operations within the technology company, including ERP implementation, software development, website development, integrations, IT infrastructure, and digital transformation initiatives.The ideal candidate should be able to translate the company&rsquo;s vision into practical and scalable IT solutions while supporting the overall expansion strategy.Key Responsibilities<ul><li>Manage all day-to-day IT operations and functions.</li><li>Oversee ERP implementation (Odoo &amp; our own ERP system) and contribute to the development of our own ERP system.</li><li>Lead the development of websites, applications, automations, and system integrations.</li><li>Ensure smooth operation of servers, networks, and IT infrastructure.</li><li>Work with management to develop and execute IT strategy and roadmaps.</li><li>Supervise developers, technical staff, vendors, and external partners.</li><li>Implement strong cybersecurity, data protection, and IT policies.</li><li>Support digital transformation across all companies under FirstPoint Group.</li><li>Provide senior-level troubleshooting and technical guidance.</li></ul>Requirements<ul><li>Minimum 5&ndash;7 years of experience in IT management.</li><li>Strong background in ERP systems (Odoo experience preferred), software development, and IT infrastructure.</li><li>Ability to manage technical teams and development resources.</li><li>Strong understanding of cloud platforms, integrations, and security protocols.</li><li>Excellent communication, leadership, and analytical skills.</li><li>Ability to work in a fast-paced and continuously growing environment.</li></ul>Compensation and Benefits<ul><li>Competitive monthly salary</li><li>Commission based on the overall revenue and performance of the IT department</li><li>Visa and medical insurance</li><li>Annual leave entitlement and yearly flight allowance</li><li>Career growth opportunities within an expanding technology company</li><li>Opportunity to lead key IT initiatives and new system development</li></ul>Job Type: Full-timePay: AED8,000.00 - AED15,000.00 per month

IT Manager

Golden Pearl Cosmetics (Pvt.) Ltd

Role OverviewThe IT Manager will be responsible for ensuring the stability, security, and performance of our end-to-end IT ecosystem, which includes multi-vendor networking, server infrastructure, security systems, and corporate communication platforms.Key Responsibilities<ul><li>Lead IT operations with a focus on high availability, security, and performance.</li><li>Manage and administer Windows &amp; Linux server environments.</li><li>Configure and maintain Cisco, MikroTik, UniFi, and other enterprise-level network devices.</li><li>Implement and monitor Fortinet firewall policies, VPNs, and network security standards.</li><li>Oversee IP PBX (GrandStream), surveillance systems, DR planning, and data backup strategies.</li><li>Conduct performance evaluations, documentation, and IT project rollouts.</li><li>Collaborate with teams and vendors to ensure smooth IT service delivery.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s Degree in IT / Computer Science / Networking.</li><li>6+ Years of Hands-On Experience in enterprise IT operations.</li><li>Professional Certifications (Mandatory/Preferred):</li><li>CCNA (Cisco Certified Network Associate)</li><li>CCNP (Cisco Certified Network Professional)</li><li>MCSE (Microsoft Certified Solutions Expert)</li><li>Strong command over Windows Server, Active Directory, DNS, and Group Policies.</li><li>Advanced knowledge of network routing, switching, security, and troubleshooting.</li><li>Excellent leadership, communication, and problem-solving skills.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager IT

Global Mission Support Services LLC

IT Manager &ndash; Nauru Medical CentreLocation: Republic of NauruMust be willing to relocateJob SummaryThe IT Manager will oversee all information technology operations for Nauru Medical Centre, ensuring reliable, secure, and efficient digital systems that support clinical, administrative, and operational functions. The role requires hands-on technical expertise, strong leadership skills, and the ability to manage infrastructure in a healthcare environment.Line ManagerReports to: Hospital Director / Operations Director Supervises: IT Officers / Technicians, Support Staff (if applicable)Key Responsibilities1. IT Infrastructure &amp; Systems Management<ul><li>Manage and maintain all IT infrastructure including servers, networks, firewalls, and internet connectivity.</li><li>Oversee Electronic Medical Records (EMR), HR, finance, and other hospital information systems.</li><li>Ensure smooth operation of hardware (computers, printers, routers, medical equipment interfaces).</li></ul>2. Cybersecurity &amp; Data Protection<ul><li>Develop and enforce cybersecurity policies and protocols.</li><li>Conduct regular backups, system monitoring, and vulnerability assessments.</li><li>Ensure compliance with data privacy regulations and secure handling of patient information.</li></ul>3. Technical Support &amp; Troubleshooting<ul><li>Provide Level 2&ndash;3 technical support for staff across all departments.</li><li>Supervise IT support team in handling daily technical issues.</li><li>Ensure minimal downtime and quick resolution of system outages.</li></ul>4. Project Management<ul><li>Plan and execute IT projects such as system upgrades, EMR enhancements, and infrastructure expansion.</li><li>Manage vendor relationships and evaluate new technologies.</li><li>Prepare project budgets and timelines.</li></ul>5. IT Policy &amp; Documentation<ul><li>Develop IT procedures, SOPs, and operational manuals.</li><li>Maintain documentation of networks, configurations, licenses, and inventories.</li><li>Provide training to staff on IT systems and cybersecurity.</li></ul>6. Procurement &amp; Asset Management<ul><li>Oversee procurement of IT hardware, software, and licenses.</li><li>Maintain inventory and lifecycle management of all IT assets.</li><li>Ensure cost-effective solutions aligned with the hospital&rsquo;s needs.</li></ul>7. Disaster Recovery &amp; Business Continuity<ul><li>Develop and maintain an IT disaster recovery plan.</li><li>Ensure backup systems are tested and functional.</li><li>Lead recovery efforts during system failures.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 5 years of experience in IT management, preferably in healthcare or critical service environments.</li><li>Strong knowledge of networking, server administration, cybersecurity, and cloud systems.</li><li>Experience with EMR/HIS systems is an advantage.</li><li>Strong leadership, communication, and problem-solving skills.</li></ul>Skills &amp; Competencies<ul><li>Excellent technical troubleshooting abilities</li><li>Strong organizational and project management skills</li><li>Ability to train and support non-technical staff</li><li>High attention to detail, integrity, and confidentiality</li><li>Ability to work independently in a remote island environment</li></ul>Salary &amp; Benefits<ul><li>Free accommodation, transportation, and meals provided in Nauru.</li><li>30 days paid leave annually.</li><li>Free return air ticket provided.</li><li>Competitive salary based on experience.</li></ul>Kindly submit your cv to recruitment@gmss.ltd or talent@gmss.ltdJob Type: Full-timeApplication Question(s):<ul><li>Are you willing to be relocated to the country Nauru once hired?</li></ul>

IT Manager- Nauru

Procter & Gamble

<div>Do you want to be part of one of the most advanced global IT organizations in the world? We redefine the way business is done through technology and innovation! Do you have passion for technology and dream to learn and grow continuously?
IT at Procter &amp; Gamble is where business, innovation and technology integrate to build an ambitious advantage for us. Our professionals are diverse leaders who apply deep IT understanding to deliver business models and capabilities. Whether your role is to craft an IT innovation strategy, protect our critical information systems and assets, or lead a strategic supplier, you will increase your technical mastery. Your passion for the industry will be nurtured by our culture of continued learning and growth. Your internship in IT builds change leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in one of our three IT areas: Application&amp; Integration and Data &amp; Analytics.
IT is a key business enabler that encompasses technology tools, strategic development, teamwork and decision-making. Our role goes beyond traditional &quot;hardware and software&quot;- we provide distinctive value by connecting business needs and information technology possibilities. We challenge ourselves to apply new technologies and software to transform the way we drive business value. This includes:
Using disruptive technology and analytics to help win with consumers and shoppers Governing systems and making sure that we are cyber-prepared Delivering outstanding IT infrastructure and applications
We are looking for interns in the following IT areas:<ul><li>
Application &amp; Integration &ndash; The largest IT area focuses on Strategy, development, implementation, maintenance and business applications. Roles include: Application Manager, IT Operations Manager, Solution Manager and Project Manager.</li><li>
Data &amp; Analytics -Strategy of data and breaking it down into impactful results. Roles include: Data and Insights, Marketing Technology and Product Management, Data and Analytics</li></ul></div>

IT Project Manager Winter Internship Summit - Undergrads

Knowledge Marine and Engineering Works Limited

Job Description &ndash; IT Manager (Short Version)Role Overview: Responsible for managing the company&rsquo;s IT infrastructure, ensuring smooth operations, data security, and timely support to all users.Key Responsibilities:<ul><li>Manage and maintain networks, servers, hardware, and software.</li><li>Ensure cybersecurity, data backups, and IT policy compliance.</li><li>Lead IT helpdesk and resolve technical issues promptly.</li><li>Oversee ERP, system administration, and user access controls.</li><li>Manage vendors, AMC, IT assets, and technology procurement.</li><li>Plan IT upgrades, improvements, and budget requirements.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT/Computer Science.</li><li>5+ years of IT operations experience.</li><li>Strong knowledge of networking, systems, and security.</li><li>Good communication and problem-solving skills.</li></ul>Interested candidates can reach out at hr@kmew.in or contact us at +91 98209 46102.Job Type: Full-timePay: &#8377;360,000.00 - &#8377;480,000.00 per yearBenefits:<ul><li>Life insurance</li><li>Provident Fund</li></ul>Work Location: In person

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