it operations manager

Mac Care

Job SummaryThe IT Operations Manager will be responsible for maintaining and overseeing the company&rsquo;s critical IT infrastructure, including operating systems, communication platforms, IT security, business applications, and end-user devices. The role requires hands-on technical expertise in managing enterprise IT operations, ensuring uptime, security, and efficiency across the organization&rsquo;s technology stack. The ideal candidate will also manage IT assets, procurement, and system upgrades while ensuring seamless operations and business continuity.Key Responsibilities<ul><li>Manage and maintain operations-critical IT infrastructure, including servers, operating systems, security tools, and communication systems.</li><li>Oversee the administration of Microsoft 365, Exchange, SharePoint, Teams, OneDrive, and Active Directory (on-premises and Azure AD).</li><li>Plan and execute rollout of system updates, patches, and migration projects for various platforms and services.</li><li>Implement and monitor data backup solutions (Ditto, Acronis, Azure Backup) and ensure disaster recovery readiness.</li><li>Manage IT security solutions (FortiGate, SonicWall, Sophos, SentinelOne, Microsoft DLP, Zix Email Encryption, BitLocker) to protect company data and infrastructure.</li><li>Oversee network operations, including Ubiquiti Access Points and VoIP systems (Univerge Blue).</li><li>Administer hardware and endpoint devices, including Dell/Lenovo workstations, HP/Brother printers, and Fujitsu scanners.</li><li>Track and manage IT inventory, vendor relationships, and procurement of technology assets.</li><li>Conduct performance monitoring, reporting, and capacity planning for IT systems.</li><li>Provide technical leadership and ensure smooth day-to-day IT operations across the organization.</li></ul>Candidate Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>ITIL or equivalent professional certification preferred.</li><li>Strong expertise in Microsoft Administration, Exchange, and Active Directory.</li><li>Knowledge of communication and collaboration tools (Teams, VoIP, etc.) preferred.</li></ul>Candidate Experience<ul><li>5&ndash;7 years of hands-on experience in managing IT operations.</li><li>Proven track record of overseeing enterprise IT infrastructure, systems migrations, and security implementations.</li><li>Strong troubleshooting, problem-solving, and performance monitoring skills.</li></ul>Current Technology Stack<ul><li>Operating Systems: Windows 10 &amp; 11, Linux, macOS</li><li>Cloud Platforms: Microsoft Azure, Azure Virtual Desktop</li><li>Identity Management: Microsoft Active Directory (on-prem &amp; Azure AD)</li><li>Productivity: Microsoft 365 (O365), SharePoint, Teams, OneDrive</li><li>Backup: Ditto, Acronis, Azure Backup</li><li>Security: FortiGate, SonicWall, Sophos</li><li>Network: Ubiquiti Access Points</li><li>RMM Tools: Atera</li><li>Endpoint Protection: SentinelOne</li><li>VoIP: Univerge Blue</li><li>Data Protection: Zix Email Encryption, Microsoft DLP, BitLocker</li><li>Hardware: Dell &amp; Lenovo workstations, HP &amp; Brother printers, Fujitsu scanners</li></ul>Job Type: Full-timeWork Location: In person

IT Operations Manager

Alibaba Cloud

<div>
 
 This role offers work visa support and welcomes anyone willing to relocate to Dubai！
 
 
 
 
 
 
 Responsibility
 
 
 
 1. Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation of IDC, and continuously optimize and improve to support the business operations of the department;
 
 
 2. Responsible for responding to and handling Ali IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
 
 
 3. Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
 
 
 4. Undertake on-site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
 
 
 5. Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance ecological team management and assessment of the IDC on-site operation and maintenance team;
 
 
 
 
 
 
 Qualifications
 
 
 
 1. Bachelor's degree in an Electrical or Mechanical engineering
 
 
 2. 3+ years experience in global large data center operation (10+MW) as team leader，management team with more than 15 people
 
 
 3. Deep knowledge of Data Center IT Operation
 
 
 4. Functional knowledge of cloud technologies and architectures, IT service delivery principles and best practices
 
 
 5. Highly driven, self-managed individual, greatly developed problem analysis and critical thinking experience
 
 
 6. Knowledge of data center construction procedure
 
 
 7. Ability to travel domestically and internationally as needed (25% to 50%+ at times)
 
 
 8. Must be familiar with Excel and PowerPoint
 
 
 9. Bilingual in Chinese is a must as the role needs to coordinate with the HQ in China.
 
</div>

IT Operations Manager, Data Center

Islamabad Industrial & Trading Corporation

Pakistan's leading engineering company having nationwide operations in the line of supply, installation, operation, maintenance, and troubleshooting of branded elevators and escalators requires the following dynamic and energetic professionals:We are seeking an experienced and proactive IT Manager to lead our IT department, ensure smooth operations of technology systems, and drive digital transformation initiatives.Key Responsibilities<ul><li>Digitalise the company with new apps, software &amp; hard ware.</li><li>Develop and implement IT strategies aligned with business goals</li><li>Manage IT infrastructure including networks, servers, hardware, and software.</li><li>Ensure data security, backup, and disaster recovery processes are in place.</li><li>Oversee IT support services, troubleshooting, and helpdesk operations.</li><li>Plan and manage IT budgets, procurement, and vendor contracts.</li><li>Implement and monitor IT policies, standards, and best practices.</li><li>Manage IT-related projects such as ERP, CRM, or cloud migration.</li><li>Ensure compliance with cybersecurity and data protection regulations.</li><li>Stay updated with emerging technologies to improve efficiency.</li></ul>Skills &amp; Qualifications<ul><li>Bachelors in Computer Science, IT, or related field.</li><li>Proven experience as IT Manager, or similar role.</li><li>Strong knowledge of IT systems, networks, databases, and security protocols.</li><li>Hands-on experience with cloud platforms.</li><li>Cybersecurity certifications.</li></ul>Please apply in confidence latest by 10 Sep 2025 through an email and share your resume at hrdept.elv@gmail.comJob Type: Full-timeApplication Deadline: 30-Sep-2025Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT Manager

VGA Holdings

Job Summary We are seeking an experienced IT Manager to lead and oversee the organisation&rsquo;s information technology infrastructure, systems, and development projects. The ideal candidate will combine strong technical knowledge with proven leadership skills to ensure that IT systems are secure, efficient, and aligned with business objectives. This role involves managing IT operations, supervising development teams, implementing best-practice policies, and driving digital innovation across the company.Key Responsibilities<ul><li>Oversee and manage the company&rsquo;s IT infrastructure, networks, servers, and cloud platforms.</li><li>Lead the design, implementation, and maintenance of secure, scalable, and efficient IT systems.</li><li>Manage and mentor IT staff and developers, ensuring alignment with project timelines and company goals.</li><li>Establish and enforce IT security policies, data protection protocols, and compliance standards.</li><li>Collaborate with leadership, product, and operations teams to translate business requirements into effective technical solutions.</li><li>Supervise the development and deployment of applications and APIs, ensuring performance and reliability.</li><li>Drive adoption of modern DevOps practices, CI/CD pipelines, and cloud-native solutions.</li><li>Monitor and optimise system performance, security, and disaster recovery plans.</li><li>Maintain vendor relationships and evaluate emerging technologies to support business growth.</li><li>Document IT policies, workflows, and technical standards clearly.</li></ul>Required Skills and Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Proven experience as an IT Manager, Systems Manager, or in a senior IT leadership role.</li><li>Strong knowledge of IT infrastructure management, cloud platforms (AWS, GCP, or Azure), and network administration.</li><li>Hands-on experience with modern web technologies, databases, and backend systems.</li><li>Familiarity with cybersecurity frameworks, compliance standards, and data governance.</li><li>Excellent leadership, problem-solving, and communication skills.</li><li>Strong ability to manage multiple projects and stakeholders simultaneously.</li></ul>Preferred Qualifications<ul><li>Experience in overseeing software development projects, particularly in React, Node.js, or Python environments.</li><li>Familiarity with Supabase or similar modern database/authentication frameworks.</li><li>Knowledge of vector databases, analytics platforms, or business intelligence tools.</li><li>Previous experience managing real-time, large-scale, or data-driven systems.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to lead IT strategy and innovation within a growing, technology-driven organisation.</li><li>Collaborative and forward-thinking work environment.</li><li>Professional growth, leadership development, and continuous learning opportunities.</li></ul>Job Type: Full-time

IT Manager Required

Maeme's Limited

Location: Lahore Full-Time | Experience: 2-3 yearsWe are a dynamic and forward-thinking H.H Tech Solution, seeking an experienced and professional Assistant Manager to support our Lahore office operations. With a strong focus on IT services and consultancy, we value leadership, maturity, and a collaborative approach to managing both team and technology.As the Assistant Manager &ndash; IT / IT Consultancy, you will support the IT Manager by overseeing day-to-day IT operations, managing client-focused IT consultancy engagements, and ensuring the smooth functioning of our IT infrastructure. This role requires a mature and personable female professional with excellent management and communication skills.Key Responsibilities<ul><li>Assist in managing &amp; coordinating daily IT operations, ensuring systems run efficiently and securely</li><li>Oversee and mentor support staff and coordinate with external IT vendors</li><li>Deliver IT consultancy services, advising clients on infrastructure upgrades, software implementations, and process improvements</li><li>Coordinate and manage IT projects, from planning through execution to delivery</li><li>Ensure high-quality client service, addressing client concerns and ensuring satisfaction</li><li>Develop, enforce, and maintain IT policies, procedures, and best practices</li><li>Oversee backup, disaster recovery, network security, and system maintenance tasks</li><li>Prepare and maintain documentation related to systems, configurations, and client deliverables</li><li>Track project progress, budgets, deliverables, and provide status updates to senior management</li></ul>Requirements<ul><li>Preferred Gender: Female &mdash; confident and mature personality suited to leadership and client engagement</li><li>Education: Bachelor's degree in IT, Computer Science, Information Systems, or related field (Master&rsquo;s preferred)</li><li>Experience:</li><li>Minimum 2&ndash;3 years in managing IT operations or IT consultancy environments</li><li>Proven track record in leading IT teams or supporting IT consultancy projects</li><li>Technical Knowledge:</li><li>Familiarity with enterprise-level IT systems, network infrastructure, virtualization, and security</li><li>Consultancy experience in assessing client needs, recommending solutions, and delivering implementation plans</li><li>Soft Skills:</li><li>Strong leadership, communication, and interpersonal skills</li><li>Excellent organizational ability and multitasking capability</li><li>Client-facing competence and professional demeanor</li><li>Location: Must be based in or able to reliably commute to Lahore for in-person responsibilities</li></ul>Apply now: Send your Resume at&middot; E.mail: hhtechsolution01@gmail.com&middot; WhatsApp: +923174967217&middot; Inbox: www.linkedin.com/in/h-h-tech-solution-09722b321Job Type: Full-timeWork Location: In person

Assistant Manager –IT/ IT Consultancy

Independent food company

<div>Position Overview 
The Assistant Technology Manager supports the Technology Manager in managing IT infrastructure, applications, and digital transformation initiatives. The role ensures reliable technology operations, provides technical expertise, and partners with business units to enhance efficiency, security, and innovation.
Key Responsibilities
<ul><li>IT Operations: Support management of systems, servers, networks, and databases; provide second-level support; monitor performance and resolve issues with vendors.
</li><li>Projects: Assist in system upgrades, cloud migrations, and software rollouts; ensure timely, compliant delivery; maintain technical documentation.
</li><li>Security &amp; Compliance: Enforce IT security policies; monitor logs; support audits and risk assessments.
</li><li>Collaboration: Coordinate with internal teams and external partners; manage IT service contracts; train staff on systems.
</li><li>Innovation: Research emerging technologies; support automation, digital transformation, and business continuity planning.
</li></ul>Qualifications &amp; Skills
<ul><li>Bachelor's in IT, Computer Science, Engineering, or related field.
</li><li>3&ndash;5 years in IT support, systems, or project management; supervisory experience preferred.
</li><li>Knowledge of cloud platforms (AWS, Azure, GCP), databases (SQL, PostgreSQL, MySQL), networking (LAN/WAN, VPN, firewalls), and IT security tools.
</li><li>Familiarity with ERP, POS, CRM, or enterprise systems is a plus.
</li><li>Strong problem-solving, leadership, and communication skills with ability to manage multiple priorities.</li></ul></div>

Assistant Technology Manager

Future Group Language Solutions

<div>
 We are seeking an
 
 IT Infrastructure &amp; Technical Support Manager
 
 to oversee the company's technology backbone, ensuring reliable infrastructure, secure systems, and effective end-user support. This leadership role combines responsibility for IT infrastructure design and management with technical support operations, requiring a mix of strategic planning, hands-on problem-solving, and people leadership.
 
 
 
 Primary Responsibilities
 
 
 
 
 Infrastructure Leadership
 
 
 
 <ul>
 <li>
 Oversee servers, networks, systems, and branch connections, ensuring reliability and high availability.
 </li>
 <li>
 Lead data center operations and implement business continuity across company sites.
 </li>
 <li>
 Establish disaster recovery, backup procedures, and information security controls.
 </li>
 <li>
 Define IT infrastructure strategy, architecture, and processes.
 </li>
 <li>
 Administer and develop SharePoint, Office 365, and related platforms.
 
 
 
 </li>
 </ul>
 
 Technical Support Management
 
 
 
 <ul>
 <li>
 Direct IT support teams to resolve hardware/software issues quickly and effectively.
 </li>
 <li>
 Manage escalations, monitor help desk activities, and ensure timely resolutions.
 </li>
 <li>
 Ensure IT stock availability to meet user needs.
 </li>
 <li>
 Establish ITIL standards across technical support operations.
 
 
 
 </li>
 </ul>
 
 Policy, Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Develop and implement IT policies, standards, and procedures.
 </li>
 <li>
 Lead annual budgeting, reporting, and cost optimization for IT.
 </li>
 <li>
 Partner with all departments to analyze business requirements and deliver tailored IT solutions.
 </li>
 <li>
 Build and manage the asset management database.
 
 
 
 </li>
 </ul>
 
 Vendor &amp; Project Management
 
 
 
 <ul>
 <li>
 Lead large-scale IT projects, including system upgrades and new deployments.
 </li>
 <li>
 Select and negotiate with vendors for hardware/software procurement.
 </li>
 <li>
 Stay updated with industry developments to adopt best-fit technologies.
 
 
 
 </li>
 </ul>
 
 People Leadership
 
 
 
 <ul>
 <li>
 Recruit, train, and coach IT staff to build a high-performing team.
 </li>
 <li>
 Set clear job expectations and conduct performance appraisals.
 </li>
 <li>
 Foster collaboration across IT and business functions.
 
 
 
 </li>
 </ul>
 
 Key Behavioral Competencies
 
 
 
 <ul>
 <li>
 Action Oriented: Takes on challenges with urgency and energy.
 </li>
 <li>
 Collaboration: Builds strong partnerships internally and externally.
 </li>
 <li>
 Communication: Delivers clear, audience-tailored messages.
 </li>
 <li>
 Global Perspective: Anticipates global trends and adapts strategies.
 </li>
 <li>
 Decision-Making: Makes timely, sound decisions under pressure.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
 </li>
 <li>
 Experience: 1015 years in Information Technology, including at least 3 years as an IT Manager.
 </li>
 <li>
 Proven expertise in data center management, data governance, and IT infrastructure operations.
 </li>
 <li>
 Strong knowledge of IT security, disaster recovery, and enterprise platforms (SharePoint, Office 365).
 
 
 
 </li>
 </ul>
 
 Why Join This Opportunity?
 
 
 
 <ul>
 <li>
 Take a leadership role in shaping IT infrastructure and operations in a leading industrial company.
 </li>
 <li>
 Be part of a forward-thinking organization with global reach and an innovation-driven culture.
 </li>
 <li>
 Opportunity to lead change, optimize systems, and drive measurable improvements.
 
 
 
 </li>
 </ul>
 
 Location:
 
 Main Factory, 10th of Ramadan City
 
 
 
 Reporting Line:
 
 Head of IT
 
 
 If you're an experienced IT leader with a strong infrastructure and support background, we'd love to hear from you.
 
 Apply now and become a key driver of technology excellence!
 
</div>

IT Infrastructure & Technical Support Manager

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