it operations manager

St. Regis Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26083262
 
 
 
 Job Category
 
 Information Technology
 
 
 
 Location
 
 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 General
 
 
 
 <ul>
 <li>
 Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.
 </li>
 <li>
 Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.
 </li>
 <li>
 Monitors assigned company owned and managed offices to verify IT operations are running effectively.
 </li>
 <li>
 Meets with direct manager to provide updates on IT activities and business plans.
 </li>
 <li>
 Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.
 </li>
 <li>
 Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Owns IT vendor relationship for properties in scope.
 </li>
 <li>
 Participates in the Talent Acquisition process according to company procedures.
 </li>
 <li>
 Verifies induction program for new associates or associates transferring to new role is effective.
 </li>
 <li>
 Trains associate(s) to provide backup coverage in the department to cover cluster leader&rsquo;s function during vacation and sick leave.
 </li>
 <li>
 Performs LPA&rsquo;s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.
 </li>
 <li>
 Verifies effective communication, training, and execution of all talent development programs and related initiatives.
 </li>
 <li>
 Develops a personal management style that is intended to bring positive results from Associates.
 </li>
 <li>
 Builds and maintains positive and effective relations with direct team members.
 
 
 </li>
 </ul>
 
 Product
 
 
 
 <ul>
 <li>
 Strives to remain informed on the most up to date knowledge regarding vendor activities.
 </li>
 <li>
 Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.
 </li>
 <li>
 Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.
 </li>
 <li>
 Where assigned, documents technology pilot scope and objectives with business partners.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Maintains IT inventory for the assigned properties/offices in cluster.
 </li>
 <li>
 Manages cluster IT Agreements for assigned properties.
 </li>
 <li>
 Verifies cluster associates are treated appropriately and in alignment with local operational practices.
 </li>
 <li>
 Verifies the execution and tracking of rollouts on a timely basis.
 </li>
 <li>
 Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.
 </li>
 <li>
 Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.
 </li>
 <li>
 Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.
 </li>
 <li>
 Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.
 </li>
 <li>
 Implements cluster IT policies and procedures as received by regional IT.
 </li>
 <li>
 Attends IT Education Calls.
 </li>
 <li>
 Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.
 </li>
 <li>
 Completes other reasonable duties as requested by leadership.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant IT Manager

Georgia-Pacific

<div>Your Job
Georgia-Pacific is seeking a Site IT Technology Leader for our Brewton, AL containerboard manufacturing facility. In this role, you are the site IT leader and accountable partner to mill leadership - aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation.
We are targeting experienced OT/IT professionals who thrive at the intersection of information technology, process control, and plant operations. This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations. You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards.
Compensation &amp; Benefits 
 
<ul><li>Highly competitive compensation based on experience.
</li><li>Relocation assistance for the right candidate - national candidates encouraged to apply.
</li><li>Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off.
</li><li>Total compensation package includes sign-on incentives and relocation assistance.
</li></ul>What You Will Do 
 
<ul><li>Lead, coach, and develop the site IT team - setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships.
</li><li>Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably.
</li><li>Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement.
</li><li>Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events.
</li><li>Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence.
</li><li>Lead site-based IT projects end-to-end - partnering with stakeholders from scope through implementation, training, and sustainment.
</li><li>Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site.
</li><li>Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) - including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service.
</li></ul>Who You Are (Basic Qualifications) 
 
<ul><li>Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building).
</li><li>Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority.
</li><li>Experience with network infrastructure technologies, including switching, routing, and wireless.
</li><li>Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices.
</li><li>Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment).
</li><li>Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership.
</li></ul>What Will Put You Ahead 
 
<ul><li>Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443).
</li><li>Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms.
</li><li>Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement.
</li><li>Ability to communicate complex technical concepts to operational and business partners and leaders.
</li><li>Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment).
</li></ul>Why Brewton
Brewton offers affordable Gulf Coast living - a cost of living roughly 37% below the national average and a median home value well under half the national median - so your compensation goes further here.
You're also just about an hour's drive from Pensacola Beach, making the mill an easy commute from one of the Gulf Coast's most popular coastal cities. Candidates who prefer a larger metro can live in Pensacola and commute in, enjoying: 
 
<ul><li>White-sand Gulf beaches and a lively waterfront and downtown scene
</li><li>An international airport, major healthcare systems, universities, and abundant shopping and dining
</li></ul> 
Whether you choose small-town affordability in Brewton or coastal-city amenities in Pensacola, you get a short commute and a high quality of life on the Gulf Coast.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aqu&iacute; , or tu ).
#LI-BMW</div>

Site IT Technology Leader

Qiddiya Investment Company

<div>The Director &ndash; Asset Application Operations is responsible for managing the operations, configuration, governance, and continuous availability of asset and park applications across the Qiddiya portfolio. This includes Vista and VGS ticketing and point-of-sale platforms, Maximo, ERD/Yardi, and all park- and complex-related applications, ensuring system availability, data accuracy, revenue integrity, and compliance with safety, leasing, and PCI DSS standards.
The role oversees ticketing, guest-facing, maintenance, leasing, and QHSE application operations to maintain guest experience continuity, asset reliability, lifecycle visibility, and operational integration across parks, sports, entertainment, and complex venue
Key Responsibilities<ul><li>
Manage day-to-day operations of Vista and VGS ticketing, admission, and point-of-sale platforms across Qiddiya entertainment venues.
</li><li>Govern product, pricing, capacity, promotions, and season-pass configurations through controlled change management.
</li><li>Ensure integration between ticketing, POS, access control, CRM, payment gateways, and ERP systems.
</li><li>Oversee daily reconciliation of ticketing and POS revenue with Finance.
</li><li>Ensure PCI DSS compliance for payment processing and cardholder data.
</li><li>Lead peak-day, major-event, and degraded-mode operational readiness, including load testing and command center support.
</li><li>Manage Maximo and ERD/Yardi environments supporting maintenance and leasing operations.
</li><li>Validate work orders, preventive maintenance schedules, asset hierarchies, tenant information, and lease transactions.
</li><li>Maintain standardized master data for assets, locations, tenants, and contracts.
</li><li>Manage release calendars and outage windows to minimize operational disruption.
</li><li>Oversee operations of all park and complex applications, including F&amp;B and retail POS, access control, RFID/cashless systems, lockers, virtual queuing, ride operations, and guest mobile applications.
</li><li>Maintain the application portfolio, support model, and venue-specific SLAs.
</li><li>Coordinate major incident management and event-day operational support with Park Operations.
</li><li>Ensure application readiness for seasonal operations, new attractions, and venue openings through onboarding, integration testing, and hypercare.
</li><li>Ensure QHSE checklists, incident records, and corrective actions are maintained within applications.
</li><li>Prepare and maintain audit-ready documentation, including SOPs, operational controls, and supporting evidence.
</li><li>Monitor statutory inspections, certifications, renewals, and compliance dashboards.
</li><li>Collaborate with Safety and Engineering teams to enhance workflows and compliance processes.
</li><li>Monitor KPIs and dashboards for asset downtime, maintenance backlog, lease performance, revenue reconciliation, and SLA compliance.
</li><li>Oversee reconciliation of ERD revenue with Finance and resolve discrepancies.
</li><li>Maintain application governance controls, including access, change, and data quality management.
</li><li>Ensure operational documentation, knowledge bases, and support procedures remain current.
</li><li>Manage vendor support queues and prioritize issues based on business criticality.
</li><li>Deliver user training and operational guidance for inspections, work orders, lease amendments, and renewals.
</li><li>Manage UAT planning, execution, approvals, and release readiness.
</li>Monitor vendor SLAs, escalation processes, and service handovers across application support teams. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's preferred.
</li><li>10+ years of experience in asset, park, or ticketing application operations.
</li><li>ITIL certification or equivalent required.
</li><li>Experience with Maximo and ERD/Yardi.
</li><li>Experience with Vista and VGS ticketing and POS platforms.
</li><li>Knowledge of integrations across ticketing, access control, CRM, ERP, and payment systems.
</li><li>Knowledge of PCI DSS, revenue reconciliation, and audit compliance.
</li><li>Experience managing major incidents, 24/7 operations, and event readiness.
</li><li>Experience with QHSE processes, vendor management, and SLA governance.
</li><li>Entertainment, theme park, or real estate industry experience preferred.</li></ul></div>

Director - Asset Application Operations

Johnson Health Tech

Operations Manager The operations manager will oversee supply chain, procurement, stock control, warehousing, and after-sales service, ensuring smooth and efficient operations.Requirements:<ul><li>Minimum 5 years of experience in a similar trading or operations role.</li><li>Strong IT background; proficiency in SAP is a plus.</li><li>Arabic speaker with fluent English; Saudi nationality is a plus.</li><li>Can join immediately</li></ul>Pay: ﷼20,000.00 - ﷼25,000.00 per monthWork Location: In person

Operation Manager- KSA

The Home Depot

Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM&rsquo;s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness

Assistant Store Manager - Night Operations

Night Operations Assistant Store Manager

Position Purpose: Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities. Key Responsibilities: 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 1 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Drives Results Resourcefulness

Assistant Store Manager

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