it quality analyst

Jeronone Technologies

<p><b>Job Title:</b> Quality Analyst (QA) &ndash; Fresher/Entry-Level</p><p>Location: Sector 74, Phase 8B, Mohali<br/>Mode: Work From Office (WFO)<br/>Experience: Freshers / 0&ndash;1 Year</p><p><b>Job Description:</b></p><p>We are looking for a detail-oriented <b>Quality Analyst</b> to join our team. As a Quality Analyst, you will be responsible for testing software applications to ensure they meet the required standards and function correctly.</p><p><b>Responsibilities:</b></p><ul><li>Execute manual testing of software applications</li><li>Identify, document, and report bugs and issues</li><li>Create and maintain test cases and test scenarios</li><li>Collaborate with developers and project teams to resolve defects</li><li>Participate in requirement analysis and review sessions</li><li>Help improve testing processes and quality standards</li></ul><p><b>Requirements:</b></p><ul><li>Excellent Communication skills</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>Basic understanding of software testing concepts</li><li>Strong attention to detail and problem-solving skills</li><li>Good communication and teamwork abilities</li><li>Familiarity with bug tracking tools like JIRA is a plus</li><li>Willingness to learn and adapt quickly</li></ul><p><b>How to Apply:</b></p><p>Send your resume to <b>hr@jeronone.com</b> or contact <b>7814301277</b>.</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: &#8377;15,000.00 - &#8377;20,000.00 per month</p><p>Work Location: In person</p>

Quality Analyst Fresher

TaskUs

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   About TaskUs:
  </strong>
 </strong>
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 <br/>
 <br/>
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 <br/>
 <br/>
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 <br/>
 <br/>
 <strong>
  <strong>
   What We Offer:
  </strong>
 </strong>
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 <br/>
 <br/>
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs
 <br/>
 <br/>
 understand that achieving growth for our partners requires a culture of constant motion; exploring
 <br/>
 <br/>
 new technologies, being ready to handle any challenge in a moment's notice, mastering consistency
 <br/>
 <br/>
 in an ever-changing world - that's what it takes to get there. If that's something you want to be a
 <br/>
 <br/>
 part of, apply today for the Quality Analyst role to support Us in Egypt!
 <br/>
 <br/>
 <strong>
  What does a Quality Analyst really do?
  <br/>
  <br/>
 </strong>
 The Quality Analyst is responsible for completing audits or evaluations, which may include but not
 <br/>
 <br/>
 be limited to, Quality Audits, scrubbing performed CSAT/NPS, Resolution rate, AHT, Cycle Time,
 <br/>
 <br/>
 Policy Adherence, Ticket Closures, etc. Quality Analyst will ensure that they perform the evaluations
 <br/>
 <br/>
 as per the targets defined for them on a monthly or weekly basis.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Audit calls/interactions/transactions for aligned Teammates
  </li>
  <li>
   Coach Teammates for performance improvement (campaign specific)
  </li>
  <li>
   Report performance for aligned span on a daily/weekly/monthly basis
  </li>
  <li>
   Provide inputs, basis audits, for briefings and training need identification
  </li>
  <li>
   Partner with TLs in leading Team Meetings for metric improvement
  </li>
  <li>
   Participate in strategic projects for the campaign/LoB
  </li>
  <li>
   Identify and escalate any potential quality issues per defined process
  </li>
  <li>
   Isolate and report defects; verify defect fixes
  </li>
  <li>
   Suggest process/system improvements based on common customer concerns
  </li>
  <li>
   Accomplish other responsibilities assigned by management
  </li>
  <li>
   Drive quality initiatives, contests and campaigns for the assigned span
  </li>
  <li>
   Be updated on knowledge and serve as SME for the campaign/LoB
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduation (Preferred)
  </li>
  <li>
   Minimum of 1-year experience as Quality Analyst (preferred)
  </li>
  <li>
   Basic excel/google sheets skills
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Preferably familiar with application of basic quality tools such as cause and effect, histogram,
   <br/>
   <br/>
  </li>
 </ul>
 correlation etc.
 <br/>
 <br/>
 <ul>
  <li>
   Fluency in English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong customer centricity
  </li>
  <li>
   Ability to provide constructive feedback in an assertive manner
  </li>
  <li>
   Good written and verbal communication skills
  </li>
  <li>
   Logical thinking
  </li>
  <li>
   Ability to manage conflicts
  </li>
  <li>
   Attention to detail
  </li>
  <li>
   Ability to work with minimal supervision and demonstrate initiative and good judgment
  </li>
  <li>
   Versatility and ability to work on multiple projects
  </li>
  <li>
   Ability to establish and maintain effective working relations with a wide variety of individuals
  </li>
  <li>
   Ability to work with a diverse team
  </li>
  <li>
   Continuous improvement mindset
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personality Traits Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Clear thought process
  </li>
  <li>
   Ability to clearly articulate
  </li>
  <li>
   Highly conscientious and diligent
  </li>
  <li>
   Assertiveness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   How We Partner To Protect You:
  </strong>
 </strong>
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 <br/>
 <br/>
 <strong>
  <strong>
   DEI:
  </strong>
 </strong>
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 <br/>
 <br/>
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 <strong>
  https://www.taskus.com/careers/ .
  <br/>
  <br/>
 </strong>
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 <br/>
 <br/>
 Req Id: R_2503_4477
 <br/>
 <br/>
 Posted At: Thu Mar 27 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>


Quality Analyst

Swift HR World

<p><b>Job Position: Quality Analyst</b></p><p><b>Job Location: </b><i><b>Vadapalani , Chennai </b></i></p><p><i><b>Gender: Female only </b></i></p><p><i><b>Shift: Day Shift only</b></i></p><p><i><b>Shift Time: 9:00 am - 5:30 pm</b></i></p><p><i><b>Working Days: Monday to Saturday </b></i></p><p><i><b>Experience: Fresher to 6 Months experience </b></i></p><p><i><b>Work type: Work From Office only</b></i></p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented <b>Handwritten Data Entry Quality Analyst</b> to ensure the accuracy and quality of data extracted from handwritten documents. The ideal candidate will possess strong attention to detail, excellent analytical skills, and a thorough understanding of data validation and quality control processes.</p><p><b>Key Responsibilities:</b></p><ul><li>Review and validate data entered from handwritten documents for accuracy and completeness.</li><li>Identify and flag discrepancies, errors, and inconsistencies in data entry.</li><li>Work closely with the data entry team to provide feedback and improve data accuracy.</li><li>Develop and maintain quality control checklists and procedures for handwritten data.</li><li>Collaborate with data processing and IT teams to suggest automation or process improvements.</li><li>Ensure compliance with data privacy and confidentiality standards.</li></ul><p><b>Required Qualifications:</b></p><ul><li>High school diploma or equivalent; bachelor&rsquo;s degree preferred.</li><li>Excellent attention to detail and problem-solving skills.</li><li>Strong typing and proofreading skills.</li><li>Proficiency in using data entry tools, spreadsheets (Excel/Google Sheets), and quality tracking systems.</li><li>Ability to work independently and manage time effectively.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: Up to &#8377;10,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you OK with monthly package of 10k / month? (Without ESI &amp; PF)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

DuckTale IT Services

<p><b>DuckTale IT Services Pvt. Ltd. is looking for Quality Analyst. </b></p><p><b>Required experience :</b>1 to 3 years<br/><b>Location: </b>Mohali<br/><b>Job Type: </b>Full time<br/><b>Interview: </b>Face to Face</p><p><b>Interested candidates can share their resume directly at +91 6283 718 123 </b></p><p><b>Job roles :</b></p><ul><li>Test software to find and fix bugs.</li><li>Ensure the product meets quality standards.</li><li>Prepare and execute test cases.</li><li>Report issues to the development team.</li><li>Work with developers to improve product quality.</li><li>Strong knowledge of software testing.</li><li>Understanding of manual and automation testing.</li><li>Good communication and teamwork skills.</li></ul><p><b>Thanks &amp; Regards </b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Quality Analyst [Exp: 1 to 3 Years]

CHOICE FORCE INFOTECH PVT LTD

<p><b>Job Title: Quality Analyst</b></p><p><b>Location:</b> Salt Lake, Kolkata</p><p><b>Company:</b> Teleminds Infotech Pvt Ltd..</p><p><b>Shift Timings : 5:00am to 2:00pm</b> (Monday to Saturday) Pickup facility will be provided for this shift.</p><p><b>2:00pm to 11:00pm</b> (Monday to Saturday) Drop facility will be provided for this shift.</p><p>We are hiring for a <b>Call Quality Analyst</b>.</p><p><b>Aussie Energy experienced quality analyst.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Monitor, evaluate and auditing inbound and outbound calls.</li><li>Identify areas for improvement and provide feedback.</li><li>Maintain quality assurance standards and compliance.</li><li>Prepare call analysis reports and share insights with the management.</li></ul><p><b>Requirements:</b></p><ul><li>Prior experience in a similar role (1-2 years preferred).</li><li>Fluency in English is mandatory</li><li>Strong listening skills.</li><li>Proficiency in Excel &amp; Word.</li><li>Attention to detail and a proactive approach.</li></ul><p>I<b>nterested Candidates Please contact HR SUROBHI 7044664504</b><br/><b>hr.sales.kol@telemindsinfotech.com</b></p><p>Job Types: Full-time, Permanent</p><p><b>Pay: &#8377;15,000.00 - &#8377;30,000.00 per month</b></p><p>Work Location: In person</p><p>Job Types: Full-time, Permanent</p><p><b>Benefits:</b></p><ul><li>Leave encashment</li><li>Paid sick time</li><li>Commuters assistance</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;15,000.00 - &#8377;30,000.00 per month</p><p>Benefits:</p><ul><li>Commuter assistance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Call Quality Analyst- Aussie energy

Etech Global Services

<div><div><div><div><div><div><div><div><ul><p>Work From Office</p>
</ul><div><p><b>What We Offer:</b></p>
<ul><li>Transportation allowance</li>
<li>Canteen Subsidy</li>
<li>Night Shift allowance as per process
</li><li>Schedule Attendance Bonus
</li><li>Health Insurance</li>
<li>Tuition Reimbursement</li>
<li>Incentive components campaign wise</li>
<li>Work Life Balance Initiatives</li>
<li>Rewards &amp; Recognition</li>
<li>Internal movement through IJP</li>
</ul><p><b>What You&rsquo;ll Be Doing:
</b></p><ul><li>Completes quality audits in accordance with current campaign guidelines and uses designated tools to ensure targets are met and turnaround times are adhered to with defined accuracy standards</li>
<li>Auditing sales chat</li>
<li>Provides written and verbal feedback to leaders/operations/clients on quality scores with areas of opportunities at agent, process and campaign level</li>
<li>Provides necessary feedback to operations or clients to ensure critical compliance and behaviour issues are reported or escalated, including unethical actions</li>
<li>Assist Leaders with improving customer interactions, sharing feedback on calibration calls and provide input for recommendations</li>
<li>Assists with routine and ad hoc requests</li>
<li>Supports projects and initiatives within the department</li>
<li>Maintains confidentiality of all reports, files, schedules, databases, and documents; as well as all customer and proprietary information</li>
<li>Sends data and reports to account stakeholders if needed</li>
<li>Be open and responsive to consistent coaching; take an active role in performance planning and goal setting.</li>
<li>Be flexible in an environment by championing and embracing change</li>
</ul><p><b>What We Expect You To Have:</b></p>
<ul><li>Graduate or equivalent</li>
<li>Minimum 1-year work experience; Quality experience is an added advantage</li>
<li>Computer proficiency in MS Office</li>
<li>Flexible in working hours is a must</li>
<li>Good oral &amp; written English skills and interpersonal communication skills</li>
<li>Exceptional listening and analytical skills</li>
<li>Ability to effectively organize, prioritize, multi-task and manage time</li>
<li>Ability to work independently</li>
<li>Excellent attention to detail</li>
<li>Ability to exercise strict confidentiality in all matters</li>
</ul></div></div></div><p></p><div><div><div><div><div><b>Job Title </b></div><div><b>: </b></div><div>Quality Analyst
</div></div><br>
<div><div><b>Department </b></div><div><b>: </b></div><div>Etech Insights
</div></div><br>
<div><div><b>Location </b></div><div><b>: </b></div><div>Gandhinagar</div></div></div></div></div></div></div></div></div></div></div><p></p>

Orlando Health

<div>Position Summary:<div></div><div><b><br>
Department:</b> Health Information Management</div><div><b>
Status:</b> Full-Time</div><div><b>
Shift:</b> Monday - Friday, 8am-4:30pm</div><div><b>
Fully On site</b> <b>at Dr. Phillips Hospital</b></div><div></div><div><br>
At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida&rsquo;s east to west coasts and beyond.</div><div></div><div><b><br>
ORLANDO HEALTH - BENEFITS &amp; PERKS:</b></div><div><b>
All Inclusive Benefits (start day one)</b></div><ul><li>
Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.</li></ul><div><b>
Forbes Recognizes Orlando Health as a Best-In-State Employer</b></div><ul><li>
Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. <i>&quot;We are proud to be named once again as a best place to work,&quot;</i> said Karen Frenier, VP (HR). &quot;This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.</li></ul><div><b>
Employee-centric</b></div><ul><li>
Orlando Health has been selected as one of the &ldquo;Best Places to Work in Healthcare&rdquo; by Modern Healthcare</li></ul><div></div><div><b><br>
Position Overview:</b></div><div>
The HIM Deficiency Analyst II responsibilities include performing duties related for the deficiency tracking to management the overall deficiency workflow process of health information in the electronic medical record. Also reviews the clinical documentation to identify missing deficiencies and clinical documentation. The Analyst II assists with the training and education of the Analyst I to ensure proficiency with the record completion is accurately completed.
</div>Responsibilities:
<div><b>
Essential Functions
</b><br>
<ul><li>Retrieves, processes and ensure all discharge records from all patient care areas when applicable.
</li><li>Initiates and performs technical procedure to analyze, or reanalyze, and monitor for medical record deficiencies according to Joint Commission and Medical Staff Rules and Regulations for regulatory requirements.
</li><li>Perform daily deficiency analysis in the comprehensive health record to ensure chart completion.
</li><li>Assist with the reanalyzes and loose sheets imaged separately from the discharged medical record.
</li><li>Gathers statistical data regarding individual physicians&rsquo; record documentation and completion procedures for reporting to the Medical Records Committee and any other hospital committee as needed.
</li><li>Assists medical staff members in all aspects of record completion.
</li><li>Understands and performs the corporate suspension procedures in the absence of the Analyst III.
</li><li>Assumes a leadership role for the training and education of the Analyst I in the Record Access and Birth Registry areas.
</li><li>Assist with training new members on HIM systems to ensure compliance and timely analysis of the clinical documentation.
</li><li>Maintain proficiency with the deficiency analysis queued to by demonstrating efficiency with managing the workflow.
</li><li>Assist the HIM Analyst III with quality audits as requested.
</li><li>Knowledge on the suspension process to assist the other HIM Analysts as needed.
</li><li>Communicates cooperatively and constructively with physicians, patients, guests, and members of the healthcare team.
</li><li>Ensures the workflow of all processes within their areas.
</li><li>Meets productivity, timeliness, and quality standards, and goals set by the department. Provides data for monitoring productivity and outcomes through maintenance of spreadsheets, database, and/or other documentation process.
</li><li>Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
</li><li>Maintains compliance with all Orlando Health policies and procedures.</li></ul></div><div><br>
</div><div><b>Other Related Functions
</b><br>
<ul><li>Works independently.
</li><li>Demonstrates exemplary customer services skills.
</li><li>Displays leadership skills to include critical thinking and issues resolution.
</li><li>Utilizes process/performance improvement skills.
</li><li>Assumes responsibility for professional growth and development.
</li><li>Train new team members.
</li><li>For telecommuting positions, able to work independently and troubleshoot hardware/software items.
</li></ul></div>Qualifications:
<div><b>
Education/Training
</b></div><ul><li>High school diploma or equivalent education.
</li><li>Computer literacy and keyboarding skills required.
</li><li>Must type a minimum of 30 words per minute.
</li><li>Successfully passes a Windows proficiency test, scoring 80% or higher prior to an interview.
</li><li>Medical terminology required.</li></ul><div><br>
</div><div><b>Licensure/Certification
</b><br>
None.</div><div><b><br>
Experience
</b><br>
<ul><li>Three (3) years of progressive experience in the Health Information Management field.
</li><li>Completion of an approved HIM or HIT program may substitute for up to one (1) year of the required experience.
</li><li>Experience with chart completion and deficiency analysis.</li></ul></div></div>

HIM Deficiency Analyst II

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