it quality analyst

<div>
 DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef&filig;cient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
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 <strong>
  About The Opportunity
  <br/>
  <br/>
 </strong>
 DMI is looking for a
 <strong>
  Service Desk Quality Analyst
 </strong>
 to support a federal customer in the DC Metro area.
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 <strong>
  Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support.
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  <li>
   Ability to review tickets, recorded calls, and coach.
  </li>
  <li>
   Preferred experience with ServiceNow and Genesys.
  </li>
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   Identify trends and create clear actionable plans to effectively improve quality of service.
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   Oversee Quality Assurance activities and track performance against customer requirements.
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   Provide oversight for health of tickets and hold agents accountable.
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   Review tickets and performance metrics to implement corrective action as necessary.
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   Manage operational reports and make Service Desk quality improvement recommendations.
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   Identify and assess quality issues, determine root cause, and communicate appropriately to management and customers.
  </li>
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   Partner with Human Resource to achieve recruiting and staffing levels to meet demands, develop employee retention strategies, and assist in employee training and development.
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   Continually improve the quality and cost effectiveness of IT services.
  </li>
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   Address IT service performance that is not meeting expectations.
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   Incident, Call Interaction, E-mail/Chat, and KPI monitoring.
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   Develop and manage a structured training plan for all service desk staff.
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   Maintain constant flow of communication to all sites, management, and customers.
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   Ability to work in a distributed and cross functional team environment.
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   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
 </strong>
 <strong>
  Education and Years of Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree from an accredited college/university in Computer Science or Engineering or a minimum 2 year&rsquo;s equivalent work experience in a fast-paced Service Desk environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required And Desired Skills/Certifications
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  <br/>
 </strong>
 <ul>
  <li>
   ServiceNow Certification and ITIL Certification is preferred.
  </li>
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   Experience performing quality assurance responsibilities in support of ServiceNow.
  </li>
  <li>
   Experience initiating continuous process improvement by analyzing performance reports to identify trends and patterns that may interfere with achieving goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements:
 </strong>
 Successful completion of a Public Trust background investigation and/or a Public Trust clearance.
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 <br/>
 <strong>
  Min Citizenship Status Required:
 </strong>
 Must be a
 <strong>
  U.S. Citizen
  <br/>
  <br/>
 </strong>
 <strong>
  Physical Requirements:
 </strong>
 No physical requirement is needed for this position
 <strong>
  .
  <br/>
  <br/>
 </strong>
 <strong>
  Location:
 </strong>
 Arlington ,Virginia
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 <br/>
 <strong>
  US Citizenship Required
  <br/>
  <br/>
 </strong>
 <strong>
  Working at DMI
  <br/>
  <br/>
 </strong>
 DMI Is a Diverse, Prosperous, And Rewarding Place To Work. Our Culture Is Shaped By Five Core Values That Guide How We Work, Grow, And Succeed Together
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 <ul>
  <li>
   Do What&rsquo;s Right &ndash; We lead with honesty and integrity.
  </li>
  <li>
   Own the Outcome &ndash; We take responsibility and deliver.
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  <li>
   Deliver for Our Customers &ndash; We are relentless about delivering value.
  </li>
  <li>
   Think Bold, Act Smart &ndash; We innovate with purpose.
  </li>
  <li>
   Win Together &ndash; We collaborate and celebrate our success.
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   <br/>
  </li>
 </ul>
 These values aren&rsquo;t just ideals&mdash;they show up in how we support every part of your well-being:
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 <ul>
  <li>
   Convenience/Concierge &ndash; Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  </li>
  <li>
   Development &ndash; Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  </li>
  <li>
   Financial &ndash; Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  </li>
  <li>
   Recognition &ndash; Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  </li>
  <li>
   Wellness &ndash; Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
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   <br/>
  </li>
 </ul>
 DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
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 <ul>
  <li>
   No Agencies Please *****************
   <br/>
   <br/>
  </li>
 </ul>
 Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
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 <br/>
 <strong>
  Job ID:
 </strong>
 2026-28601
</div>


Service Desk Analyst

Slipstream IT

<div><p>At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.</p>
<p>Slipstream&rsquo;s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.</p>
<p><b>Job Summary</b></p>
<p>The job description includes enabling, configuring, and optimizing Veeva&rsquo;s Quality Suite applications (QMS, QualityDocs, Batch Release) to support end-to-end GxP quality processes. The role blends business process design, compliance, and cross-functional collaboration. The position exists to design, implement, and continuously improve digital quality systems using Veeva Vault. It ensures that quality and compliance processes are scalable, audit-ready, and aligned with global regulatory expectations.</p>
<p><b>Job Summary</b></p>
<p>Configuration</p>
<ul><li>Configure and maintain Veeva Vault Quality applications (QualityDocs, QMS, Batch Release).</li></ul>
<ul><li>Manage user roles, permissions, lifecycle states, workflows, and metadata.</li></ul>
<ul><li>Oversee release management, including regression testing and validation of new Vault features.</li></ul>
<ul><li>Ensure system changes follow GxP validation requirements and internal change control.</li></ul>
<p>Business Process Analysis &amp; Optimization</p>
<ul><li>Lead discovery workshops to map current vs. future state quality processes.
</li></ul><ul><li>Translate business needs into functional and technical requirements.</li></ul>
<ul><li>Develop scalable workflows for deviations, CAPA, complaints, audits, change control, batch release, and document management.</li></ul>
<ul><li>Drive continuous improvement initiatives across global quality teams.</li></ul>
<p>Documentation &amp; Compliance</p>
<ul><li>Create and maintain system documentation: URS, FRS, configuration specs, validation scripts, SOPs, and training materials.</li></ul>
<ul><li>Partner with QA to maintain a validated state of the system.</li></ul>
<p>Cross-Functional Collaboration</p>
<ul><li>Serve as the liaison between Quality, IT, Training, LIMS, Supply Chains, Manufacturing, and Regulatory teams.
</li></ul><ul><li>Coordinate with Veeva or implementation partners on enhancements and issue resolution.</li></ul>
<ul><li>Provide functional expertise across quality systems.
</li></ul><p></p><p><i>Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.</i></p>
<p><i>This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.</i></p></div>

Veeva Vault Quality Systems Analyst

<div><div>Req ID: 45812<br>
Team: O06 QLTY PROBLEM MGT<br>
Entity: Newport News Shipbuilding</div>
<div>US Citizenship Required for this Position: Yes</div>
<div>Full-Time<br>
Shift: 1st<br>
Relocation: No relocation assistance available<br>
Virtual/Telework Opportunity: No - Not eligible for telework</div>
<div>Travel Requirement: No</div>
<div>Clearance Required: No - Clearance Not Required to Start</div><br>
<div></div>
<div><b>Meet HII&rsquo;s Newport News Shipbuilding</b><br>
With more than 25,000 employees &ndash; including third-, fourth- and even fifth-generation shipbuilders &ndash; HII&rsquo;s Newport News Shipbuilding (NNS) division is the largest industrial employer in Virginia. We&rsquo;re the sole designer, builder and refueler of U.S. Navy nuclear aircraft carriers and one of two providers of U.S. Navy nuclear submarines. Our diverse and innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system users. Anchored in our rich, 135-year history, we collaborate together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look forward to meeting you.</div><br>
<div></div>
<div><div><div><div><b>
The Role</b></div>
</div><div>Develop and implement program quality plans, programs, and procedures using statistical quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. Ensures that performance and quality products conform to established company and regulatory standards. Reviews, analyzes and reports on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems. Investigates problems and develops disposition and corrective actions for recurring discrepancies. Interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met. Recommends corrective actions, dispositions and modifications.</div></div><div><div><div><b>
Must Have</b></div>
</div><div><div>
Bachelor's Degree and 0 years of relevant exempt experience.</div>
<div>One of the following may be used as equivalent to Bachelor's Degree to meet minimum qualifications:</div>
<ul>
<li>NNS Apprentice School graduate
</li><li>Navy Nuclear Power School (NNPS) graduate</li>
<li>Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience</li>
<li>Military Paygrade E-5 or above military experience
</li><li>High School/GED and 4 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant exempt experience</li>
<li>High School/GED and 8 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant non-exempt experience</li></ul></div></div></div><br>
<div></div>
<div><b>Why HII</b><br>
We build the world&rsquo;s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. HII&rsquo;s diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.</div><br>
<div></div>
<div>Recognized as one of America&rsquo;s top large company employers, we are a values and ethics driven organization that puts people&rsquo;s safety and well-being first. Regardless of your role or where you serve, at HII, you&rsquo;ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.</div><br>
<div></div>
<div>Working at HII is more than a job - it&rsquo;s an opportunity to build a future. We offer comprehensive benefits including: medical, prescription drug, dental and vision plan choices, on-site health centers, tele-medicine, wellness resources, employee assistance programs, savings plan options (401K), financial education and planning tools, life insurance, tuition reimbursement, employee discounts, early childhood and post-secondary education scholarships, and more. Some benefits may vary depending on your specific division or work location.</div><br>
<div><br>
<b>Together we are working to ensure a future where everyone can be free and thrive.</b></div><br>
<div></div>
<div>All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. U.S. Citizenship may be required for certain positions.</div><br>
<div><br>
<b>Do You Need Assistance?</b><br>
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.</div><br>
<div><br>
Additionally, you may also call <b>1-844-849-8463</b> for assistance. Press #2 for Newport News Shipbuilding.</div></div><div></div>

QUALITY ANALYST 1

YO IT CONSULTING

<div><div><div><p><b>Role Overview</b></p>
<p>Collaborating with a leading AI lab to identify detail-oriented image evaluation specialists for a project focused on assessing AI-powered image editing systems. In this project, you will evaluate how accurately and effectively AI models modify images based on user instructions. Your work will directly contribute to improving the quality, safety, and reliability of frontier multimodal models. This is a project-based opportunity suited for professionals with strong visual judgment and structured evaluation skills.</p>
<p></p><p><b>2. Key Responsibilities</b></p>
<ul><li><p>Review original images, user edit instructions, and AI-generated edited images</p>
</li><li><p>Conduct a pre-evaluation feasibility check to confirm the instruction is valid and achievable</p>
</li><li><p>Flag unsafe, harmful, or policy-violating content in edited outputs</p>
</li><li><p>Assess instruction adherence, structural integrity, and preservation of unedited areas</p>
</li><li><p>Evaluate visual quality, style alignment, and character consistency</p>
</li><li><p>Provide structured ratings across defined grading dimensions</p>
</li><li><p>Deliver clear, consistent evaluations following detailed rubric guidelines</p>
</li></ul><p></p><p><b>3. Ideal Qualifications</b></p>
<ul><li><p>Experience in image review, visual quality assurance, content moderation, or related fields</p>
</li><li><p>Strong attention to detail and ability to identify subtle visual inconsistencies</p>
</li><li><p>Familiarity with image editing concepts, digital art, or generative AI systems</p>
</li><li><p>Ability to apply structured evaluation rubrics consistently and objectively</p>
</li><li><p>Clear written communication skills for documenting assessments</p>
</li><li><p>Comfort reviewing a wide range of visual content, including <b><i>potentially sensitive material</i></b></p>
</li></ul><p></p><p><b>4. Application Process</b></p>
<ul><li><p>Submit your resume or professional background to express interest</p>
</li><li><p>Complete a short screening assessment to demonstrate evaluation skills</p>
</li><li><p>Selected candidates will receive detailed project guidelines and next steps</p>
</li><li><p>Communication regarding status and next steps typically occurs within a few business days</p>
</li></ul><p>We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Contract and Payment Terms</b></h2>
<ul><li>You will be engaged as an independent contractor.</li>
<li>This is a fully remote role that can be completed on your own schedule.</li>
<li>Projects can be extended, shortened, or concluded early depending on needs and performance.</li>
<li>Payments are weekly on Stripe or Wise based on services rendered.</li></ul></div></div></div>

Ai Image Quality Analyst

Search 10000+ It quality analyst jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 it quality analyst jobs Near Me

Service Desk Analyst

Veeva Vault Quality Systems Analyst

QUALITY ANALYST 1

Ai Image Quality Analyst

Ai Image Quality Analyst

Ai Image Quality Analyst

Ai Image Quality Analyst