it quality assurance analyst

Pacific Life

Job Description: 
Pacific Life is seeking talented Operations Quality Assurance Analysts to join our Consumer Markets Division in Omaha, Nebraska.
 
In this role, you will play a critical part in ensuring the accuracy, compliance, and quality of life insurance inforce processing activities. You will conduct detailed transaction audits, identify trends and root causes, and provide actionable insights that improve operational performance, reduce risk, and strengthen service quality across the organization.
 
This is an excellent opportunity for individuals looking to grow their career in operations quality, risk, and process improvement within a leading financial services organization.
 
How You’ll Make an Impact
 Perform detailed quality audits of life insurance inforce transactions, including financial, disbursement, policy change, and title change activity
 Evaluate transaction processing for adherence to established procedures, controls, regulatory requirements, and service standards
 Document audit findings and classify defect types, root causes, and emerging risk patterns
 Partner with operations leaders, trainers, and associates to clarify expectations and support corrective action planning
 Analyze audit results to identify trends, themes, and opportunities for operational improvement
 Contribute to reporting and insight development that informs leadership decision-making
 Support continuous improvement initiatives aimed at increasing quality, efficiency, and consistency
 Participate in calibration sessions to ensure audit accuracy, consistency, and alignment across reviewers
 
What Success Looks Like
 Consistently apply sound judgment and accountability when evaluating transaction quality and process adherence
 Identify meaningful trends and root causes that drive operational insights
 Deliver timely, accurate, objective, and actionable audit findings through accurate and clear documentation and communication
 Build strong partnerships with operations stakeholders to support quality improvement
 Contribute to a culture of continuous improvement and operational excellence
 
What You Bring
 1–4+ years of experience in quality assurance, auditing, compliance, transaction processing, insurance operations, financial operations, or operational risk/control environments
 Strong analytical and critical thinking skills with ability to identify patterns and root causes
 Exceptional attention to detail and documentation accuracy
 Ability to interpret and apply procedures consistently while exercising sound judgment
 Strong communication and partnership skills with ability to provide constructive feedback
 Ability to manage multiple priorities in a fast-paced environment
 Demonstrated adaptability and learning agility
 
What Will Make You Stand Out
 Experience in insurance, financial services, banking, healthcare claims, or other regulated operational environments
 Prior quality assurance, audit, compliance, or controls experience
 Knowledge of insurance operations or life insurance servicing
 Experience supporting process improvement or operational excellence initiatives
 
Recruiting Process
 Initial resume review
 Candidates selected for next steps will be notified via email
 Finalists will complete a recorded video interview through HireVue
 
Position Level & Compensation
 This role may be filled at either the Analyst I or Analyst II level based on qualifications and experience.
 
Compensation by Level: 
Analyst I: $26.30 – $32.15 per hour
 Analyst II: $31.88 – $38.97 per hour
 
Actual compensation will depend on experience, qualifications, and geographic location. Most employees are also eligible for additional incentive compensation.
 
You can be who you are.
 People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
 
Benefits start Day 1.
 Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
 
<ul>
<li>Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents</li>
<li>Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off</li>
<li>Paid Parental Leave as well as an Adoption Assistance Program</li>
<li>Competitive 401k savings plan with company match and an additional contribution regardless of participation.</li>
</ul>
#LI-RB1
 
Base Pay Range: 
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
 
Your Benefits Start Day 1
 
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
 
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
 
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
 
Paid Parental Leave as well as an Adoption Assistance Program
 
Competitive 401k savings plan with company match and an additional contribution regardless of participation
 
You Can Be Who You Are
 
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
 
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
 
EEO Statement: 
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Operations Quality Assurance Analyst

JONSSON WORKWEAR

<div>Peak performance is woven into every area of our business, from our manufacturing facilities and distribution centres to our retail stores and digital platforms. Connecting it all is a growing technology ecosystem that enables operational excellence and supports the business at scale.

As this ecosystem continues to expand, the reliability, stability, and quality of our systems become even more critical. To keep both our technology and the business performing at their best, we're building a dedicated Quality Assurance capability within our IT team &mdash; focused on embedding quality earlier and more deliberately across everything we deliver.

We're looking for a hands-on Quality Assurance Engineer to take ownership of end-to-end testing across our systems. This is a collaborative, execution-focused role where you'll work closely with developers, solution architects, and delivery partners, validating business-critical systems across manufacturing, distribution, retail, and finance, while supporting the transition from predominantly manual testing toward a more automation-led approach.

Your key responsibilities will include:
<ul>
<li> Owning end-to-end testing across custom applications, integrations, ERP-linked processes, and reporting platforms</li>
<li> Executing functional, system, integration, and regression testing across web, eCommerce, SYSPRO-integrated, and BI environments</li>
<li> Validating business-critical workflows spanning manufacturing, distribution, retail, and finance systems</li>
<li> Participating in solution design and delivery discussions to identify quality risks early</li>
<li> Writing, maintaining, and evolving automated test scripts across applications, integrations, and data layers</li>
<li> Supporting release readiness by validating changes ahead of production deployment</li>
<li> Contributing to the development of QA standards, testing approaches, and ways of working as the capability matures</li>
</ul>
Skills and experience required:
<ul>
<li>3&ndash;5 years' experience in a Quality Assurance or Software Testing role</li>
<li>Hands-on experience with end-to-end, system, integration, and regression testing</li>
<li> Practical experience contributing to or building automated test scripts</li>
<li> Strong analytical skills with a high level of attention to detail and data accuracy</li>
<li> Experience validating both application behaviour and underlying data integrity</li>
<li> Exposure to custom-built systems rather than only off-the-shelf software</li>
<li>Comfortable working across technical and business teams in operationally complex environments</li>
<li> Clear communicator who can translate defects and risks into business-relevant insight</li>
<li>Strong sense of ownership, accountability, and delivery focus</li></ul><div> 
In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.</div></div>

IT Quality Assurance Engineer

Optum

<div>This position is Remote in Central, Mountain, or Pacific Time Zones. You will have the flexibility to work remotely* as you take on some tough challenges.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Quality Assurance Analyst primary responsibilities are to conduct reviews during the Itemized Bill Review active claim process and provide feedback to reduce errors and improve processes and performance.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 3:30 pm MST. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule. 
Primary Responsibilities:<ul><li>
Validate / analyze claim data for accuracy utilizing job aids, claim documents, policies, and procedures</li><li>
Deliver / communicate fact-based quality review determinations in objective, non-confrontational manner</li><li>
Provide supporting documentation for audit findings</li><li>
Maintain tracking/reporting of daily tasks</li><li>
Achieve production and quality goals/metrics</li><li>
Identify / communicate uncommon patterns / trends to Team Lead / Manager</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
High School Diploma / GED</li><li>
Must be 18 years of age OR older</li><li>
3+ years of healthcare industry experience working with appeals and/or medical claims</li><li>
2+ years of remote/work from home experience</li><li>
Experience with computers and Windows PC applications, which includes the ability to learn new and complex computer system applications</li><li>
Experience with Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)</li><li>
Ability to work between the hours of 6:30 am - 3:30 pm MST from Monday - Friday including the flexibility to work occasional overtime based on business need</li></ul> 
Preferred Qualifications:<ul><li>
3+ years of medical claims and / OR auditing experience</li><li>
RemProduct / process knowledge</li><li>
System / application knowledge</li></ul> 
Telecommuting Requirements:<ul><li>
Reside within Mountain, Pacific, or Central Time Zone</li><li>
Ability to keep all company sensitive documents secure (if applicable)</li><li>
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.</li><li>
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.</li></ul> 
Soft Skills:<ul><li>
Attention to detail including financial information</li><li>
Organizational and analytical skills</li><li>
Flexible and adaptable to a growing and changing environment</li><li>
Team player</li><li>
Ability to manage delicate matters with diplomacy</li></ul><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $23.89 - $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Quality Assurance Analyst

PitchBook

<div>
 At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We&rsquo;re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
 
 
 Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there&rsquo;s going to be some ambiguity along the way, but we excel when we challenge ourselves. We&rsquo;re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
 
 
 If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
 
 
 
 About The Role
 
 
 
 As a member of our Account Management &amp; Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers&rsquo; success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management &amp; Customer Success team members. If this sounds like you, join us!
 
 
 PitchBook&rsquo;s Customer Support team provides direct customer support via phone, email, and chat to existing PitchBook clients. As a Quality Assurance Associate, Customer Support your goal is to maintain a high and consistent level of support quality across the team. It is your responsibility to help develop and maintain a complete QA program that ensures our customers are getting the best experience every time.
 
 
 
 Primary Job Responsibilities
 
 
 
 <ul>
 <li>
 Establish and refine internal standards for support quality assurance
 </li>
 <li>
 Review a selection of support team members&rsquo; interactions across various channels (calls, emails, chats, etc.)
 </li>
 <li>
 Evaluate support engagements against predetermined quality benchmarks
 </li>
 <li>
 Provide team members with constructive feedback and guidance during regular meetings
 </li>
 <li>
 Engage in dialogue with team members to elaborate on and clarify feedback
 </li>
 <li>
 Analyze customer service metrics (e.g., CSAT) and their correlation with support team performance
 </li>
 <li>
 Devise strategies to enhance support KPIs
 </li>
 <li>
 Assist in enhancing team member performance through targeted guidance and ongoing support
 </li>
 <li>
 Identify training and onboarding needs and work with the team to spearhead relevant initiatives
 </li>
 <li>
 Monitor customer service performance at both individual team member and team levels
 </li>
 <li>
 Generate comprehensive reports reflecting support performance
 </li>
 <li>
 Communicate support team performance findings to upper management
 </li>
 <li>
 Participate in calibration sessions to ensure consistency in internal evaluations
 </li>
 <li>
 Support the vision and values of the company through role modeling and encouraging desired behaviors
 </li>
 <li>
 Participate in various company initiatives and projects as requested
 
 
 </li>
 </ul>
 
 Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 1+ years of experience in a customer service role
 </li>
 <li>
 Demonstrated proficiency in analytical abilities
 </li>
 <li>
 Prior experience with CRM systems (Salesforce and Dynamics), SAML/SSO, SQL/Snowflake, and Microsoft Excel a plus
 </li>
 <li>
 Practical experience in quality assurance procedures
 </li>
 <li>
 Strong interpersonal skills, including adeptness in delivering constructive feedback
 </li>
 <li>
 Effective organizational skills and familiarity with goal-setting methodologies
 </li>
 <li>
 Evidence of skill in data visualization and understanding of support metrics
 </li>
 <li>
 Understanding of fundamental business metrics and their relationship with support operations
 </li>
 <li>
 Problem-solving acumen to devise impactful strategies for enhancing support quality
 </li>
 <li>
 Excellent verbal and written communication skills with a keen eye for detail
 </li>
 <li>
 Interested in financial markets or services, particularly private equity and venture capital
 </li>
 <li>
 Ability to operate with a strong sense of urgency and deliver results
 </li>
 <li>
 Terrific prioritization skills to high call volume in parallel with project work
 </li>
 <li>
 Team player with the desire to try new ideas in order to achieve greater levels of success
 </li>
 <li>
 Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
 </li>
 <li>
 Must be authorized to work in the United States without the need for visa sponsorship now or in the future
 
 
 </li>
 </ul>
 
 Benefits + Compensation at PitchBook:
 
 
 
 Physical Health
 
 
 <ul>
 <li>
 Comprehensive health benefits
 </li>
 <li>
 Additional medical wellness incentives
 </li>
 <li>
 STD, LTD, AD&amp;D, and life insurance
 
 
 </li>
 </ul>
 Emotional Health
 
 
 <ul>
 <li>
 Paid sabbatical program after four years
 </li>
 <li>
 Paid family and paternity leave
 </li>
 <li>
 Annual educational stipend
 </li>
 <li>
 Ability to apply for tuition reimbursement
 </li>
 <li>
 CFA exam stipend
 </li>
 <li>
 Robust training programs on industry and soft skills
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Generous allotment of vacation days, sick days, and volunteer days
 
 
 </li>
 </ul>
 Social Health
 
 
 <ul>
 <li>
 Matching gifts program
 </li>
 <li>
 Employee resource groups
 </li>
 <li>
 Subsidized emergency childcare
 </li>
 <li>
 Dependent Care FSA
 </li>
 <li>
 Company-wide events
 </li>
 <li>
 Employee referral bonus program
 </li>
 <li>
 Quarterly team building events
 
 
 </li>
 </ul>
 Financial Health
 
 
 <ul>
 <li>
 401k match
 </li>
 <li>
 Shared ownership employee stock program
 </li>
 <li>
 Monthly transportation stipend
 </li>
 <li>
 Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 <ul>
 <li>
 This position is non-exempt and paid a salary of $81,000-$81,000
 </li>
 <li>
 Target annual bonus percentage: 7.5%
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments&mdash;those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices&mdash;that simply can&rsquo;t be replicated remotely. This role is expected to be in the office 5 days a week.
 
 
 The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
 
 
 We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
 
 
</div>

Razorfish

<div>
 
 Company Description
 
 
 
 Hi there! We&rsquo;re Razorfish. We&rsquo;ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What&rsquo;s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.
 
 
 
 Overview
 
 
 
 This is an exciting opportunity for a QA Analyst/Tester to work with one of our largest international clients on high profile eCRM campaigns, with a potential path to either HTML Developer or Project Management if desired.
 
 
 Working on a global production team, your eagle eye for detail and superior organizational skills will ensure new campaigns and initiatives are launched on time -- and flawlessly. You&rsquo;ll have a team of Project Managers and developers relying on you; you'll be working together &lsquo;to ensure we deliver to the highest standards.
 
 
 
 Responsibilities
 
 
 
 
 Some of what you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Work directly with project manager and developers
 </li>
 <li>
 Perform browser and mobile testing of dynamic, data-driven email campaigns
 </li>
 <li>
 Validating that copy, images and overall presentation follow spec
 </li>
 <li>
 Validate conditional logic
 </li>
 <li>
 Document defects in clear, actionable terms
 </li>
 <li>
 Collaborate with the team to refine overall QA processes, tools and documentation
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Who you are:
 
 
 
 <ul>
 <li>
 A diligent self-starter
 </li>
 <li>
 You have a keen ability to notice visual inconsistencies
 </li>
 <li>
 You don&rsquo;t just tick boxes: You constantly ask &ldquo;What else could be broken&rdquo;
 </li>
 <li>
 You've worked with HTML/CSS (webpages and/or email) before
 </li>
 <li>
 You've used web-based content management systems and other tools
 </li>
 <li>
 You love figuring stuff out without being asked to
 </li>
 <li>
 A reliable teammate with excellent time management skills
 
 
 </li>
 </ul>
 
 Skills That Will Contribute Towards Your Success
 
 
 
 <ul>
 <li>
 Ability to handle tight deadlines and evolving requirements
 </li>
 <li>
 Demonstrated experience managing time and shifting priorities
 </li>
 <li>
 Familiarity with the MacOS and MacBooks
 </li>
 <li>
 Familiar with Google Workspace a.k.a. GSuite (Sheets, docs, slides)
 
 
 </li>
 </ul>
 Prior experience with issue tracking or project management tools
 
 
 
 Additional Information
 
 
 
 The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
 
 
 <ul>
 <li>
 Paid Family Care for parents and caregivers for 12 weeks or more
 </li>
 <li>
 Monetary assistance and support for Adoption, Surrogacy and Fertility
 </li>
 <li>
 Monetary assistance and support for pet adoption
 </li>
 <li>
 Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
 </li>
 <li>
 Tuition Assistance
 </li>
 <li>
 Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
 </li>
 <li>
 Matching Gifts programs
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 &lsquo;Work Your World&rsquo; Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
 </li>
 <li>
 Business Resource Groups that support multiple affinities and alliances
 
 
 </li>
 </ul>
 The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
 
 
 Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
 
 
 If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Compensation Range: $54,910 - $79.530. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/30/25.
</div>

American Academy of Orthopaedic Surgeons (AAOS)

<div>
 
 You&rsquo;re a builder, a problem solver, and someone who sees quality not just as a step in the process, but as the foundation of great technology. You thrive in agile environments, and you love using automation to make systems stronger, faster, and more reliable. You&rsquo;re ready to lead, innovate, and elevate how an organization thinks about testing.
 
 
 
 If this sounds like you, please read on!
 
 
 In this role, you&rsquo;ll champion an automation‑first approach to quality. You&rsquo;ll design and evolve automated test frameworks, build scalable test suites using tools like Katalon and Playwright, and lead test planning that blends automation with targeted manual testing.
 
 
 You&rsquo;ll integrate testing into CI/CD pipelines, validate end‑to‑end business processes, analyze requirements, track and investigate defects, and continuously improve framework design and coverage. Your work ensures our systems deliver reliable, high‑quality experiences every time.
 
 
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in Information Systems, Computer Science, or related field.
 </li>
 <li>
 3+ years leading QA and test automation for web applications.
 </li>
 <li>
 Hands‑on experience with automated testing tools such as Katalon, Playwright, or similar.
 </li>
 <li>
 Strong knowledge of QA methodologies: automated/manual testing, system, regression, UAT.
 </li>
 <li>
 Experience with tools like JIRA or Azure DevOps (ADO).
 </li>
 <li>
 Background in automation‑driven QA for core web applications.
 </li>
 <li>
 Advanced understanding of SDLC methodologies including Agile/Scrum and Waterfall.
 </li>
 <li>
 Experience working in Agile and project‑based environments.
 </li>
 <li>
 Strong analytical and technical skills; adaptable to evolving technologies.
 </li>
 <li>
 Effective collaborator across cross‑functional and geographically dispersed teams.
 </li>
 <li>
 Strong written, verbal, and presentation skills.
 
 
 </li>
 </ul>
 
 Desired
 
 
 
 <ul>
 <li>
 Experience integrating automated tests into CI/CD pipelines.
 </li>
 <li>
 Experience with AMS or CRM platforms.
 </li>
 <li>
 Knowledge of project management principles and PMI standards.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 <ul>
 <li>
 Up to 5 days per year.
 
 
 </li>
 </ul>
 Salary Range: $83,000-$86,000, depending on qualifications and experience.
 
 
 
 Ready to build what&rsquo;s next? If you're excited to lead automation strategy, strengthen quality across the organization, and make a real impact, apply today and bring your talent to a team that values innovation, ownership, and continuous improvement.
 
 
 
 
 Please Share The Following
 
 
 
 <ul>
 <li>
 Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points.
 </li>
 <li>
 Resumes must be accompanied by a cover letter with salary expectations to be considered.
 
 
 </li>
 </ul>
 Please note: This hybrid position is based in Rosemont, Illinois and is open to applicants who are able to commute at least twice per week to this office. Applicants must already be authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of work visas.
 
 
 
 JOB CODE: 1000159
 
</div>

Openkyber

<div>8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Contractor will support the State Health Analytics Reporting Platform (SHARP) by working as a Business Analyst (BA) on a project which will expand the reporting and analytics available to users. In addition to BA and Quality Assurance (QA) tasks, this role will also be the Scrum Master for the project team, and will be responsible for status updates, project reporting, leading meetings with the program area and the vendor's sprint team. The BA will be the primary contact between the in-house development team, the vendor development team and the program area. Contractor will manage the schedule, budget and scope for this project.
CANDIDATE SKILLS AND QUALIFICATIONS:
<ul><li>8Years-Required-Project Management</li>
<li>8 Years -Required-Managing enterprise scale data management projects.</li>
<li>8 Years -Required-Managing agile projects at state or federal government agencies or similar</li>
<li>8 Years -Required-Business Analysis</li>
<li>5 Years -Preferred-Knowledge and experience with common project management systems like Jira</li>
<li>5 Years -Preferred-Quality Assurance</li>
<li>5 Years -Preferred-Data Analysis</li>
<li>3 Years -Preferred-Experience with creating Texas Project Delivery Framework deliverables and managing projects using this framework strongly preferred.</li>
<li>1 Year-Preferred-Certified Scrum Master (CSM), PMI-Agile Certified Practitioner (PMI-ACP), or other Agile-related certifications</li>
</ul>For applications and inquiries, contact: hirings@openkyber.com</div>

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