it quality assurance analyst

Michigan Farm Bureau

<div>OBJECTIVE:
<div><b>
Quality Assurance Analyst Objective</b></div><div>
To be responsible for the quality, technical feasibility, and reliability of software and systems that are utilized by internal and external customers. To provide quality assurance expertise and direction on the functionality and usability of software and systems. To work closely with business analysts, software developers, and customers to understand business requirements. To design, develop, test, execute, and maintain test strategies, plans, and cases. To understand and execute automated testing scripts. To execute defect management, providing feedback, reporting defects, and projecting timelines for completion.</div>
RESPONSIBILITIES:
<div><b>
Quality Assurance Analyst Reponsibilities</b></div><div>
Participate in requirements gathering sessions, providing analysis and direction on testability from an assurance perspective, ensuring feasibility and quality releases. Review and comprehend requirements, specifications, and technical design documents.</div><div></div><div><br>
Provide estimates, prioritize, plan, and coordinate testing activities. Communicate priority, plan, and risks to management, stakeholders, and project team members.</div><div></div><div><br>
Design, create, and execute test strategies, plans, and cases. Analyze software and system components, to identify discrepancies, defects, risks, and improvement areas. Comprehend and execute automated test scripts.</div>
QUALIFICATIONS:
<div><b>
Quality Assurance Analyst Qualifications</b></div><div><b>
Required</b></div><div>
Bachelor's degree in business technology, computer science, software engineering, or business administration required, or equivalent experience may be considered.</div><div></div><div><br>
Strong information technology skills, understanding of software development lifecycle and quality assurance principals required.</div><div></div><div><br>
Ability to develop and execute manual and automated testing strategies, testing plans, and test cases required.</div><div></div><div><br>
Ability to communicate verbally and in written form in a clear and concise manner through various formats required.</div><div></div><div><br>
Willingness to participate in software quality assurance and insurance training classes required.</div><div></div><div><b><br>
Preferred</b></div><div>
Coursework in quality assurance preferred.</div><div></div><div><br>
Proven experience in application/software testing or software development required, two years preferred. Experience in insurance domain preferred.</div><div></div><div><br>
Certification in quality assurance or testing methodologies preferred.</div><div></div><div><b><br>
Note:</b> Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.</div><div></div><div><br>
PM19</div></div>

Quality Assurance Analyst

Avantor

<div><h2 class="jobSectionHeader"><b>The </b><b>Opportunity:
</b></h2><p></p><p>At Avantor, people are the most important part of our success because they drive our global performance. That&rsquo;s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor&rsquo;s Quality Assurance &amp; Quality Systems vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits.
</p><p></p><p>The Quality Assurance (QA) Analyst is responsible for contributing to the performance of our Quality Management System (QMS), ensuring compliance to ISO standards/corporate policies and creating a culture of quality across the business. The QA Analyst is responsible for support functions related to the quality systems team, clerical and administrative support, data entry and other supporting functions to ensure maintenance of policies and procedures according to applicable regulatory requirements. The individual will be required to interpret customer purchase orders for quality obligations and will need to negotiate terms of those requirements. This position may also support or participate in the preparation and implementation of QA policies and procedures, perform and manage internal audits, assist or lead customer audits and regulatory inspections, resolve process flow issues, and ensure standards and safety regulations are observed. The QA Analyst must have excellent communication skills to document and perform QA activities, such as writing clarification letters, creating internal audit reports, managing root cause investigations of audit findings, preparing Corrective and Preventive Action reports (CAPA), communicating directly with customers, creating and administering internal training materials and collaborating among cross functional departments. The QA Analyst is an integral member of the site-based leadership team and will actively represent Quality at different facilities. The focus of the position is to develop, perform, manage and continuously improve quality assurance related activities in compliance with ISO and other related standards/guidance.
</p><p></p><p>This position reports into the Sr. Supervisor, Quality Systems and will be onsite at our Carpinteria, CA location.
</p><p></p><p><b>What we&rsquo;re looking for </b>:
</p><ul><li><b>Education: </b>High School diploma required. Bachelor&rsquo;s degree in science (Biology, Chemistry, Environmental, etc.) preferred or demonstrable evidence of job-related professional experience and/or strong internal knowledge of Avantor.
</li></ul><p></p><ul><li><b>Experience: </b>1-3 years of quality and/or contract management
</li><li>Experienced or certified internal auditor for ISO9001 and AS 9100 or related standards/guidance/regulations (ex. GxP, IPEC, etc.) preferred.
</li><li>Project management experience preferred.
</li><li>Experience in using quality management/problem solving principles, tools and methodologies (ex. Lean principals, Six Sigma, PDCA, Kaizen, etc.) preferred.
</li><li>Knowledge of SAP preferred.
</li><li>Proficient computer/Microsoft Office skills.
</li><li>Experience with Agile or similar QMS software preferred.
</li></ul><p></p><p><b>Who you are:
</b></p><ul><li>Strong knowledge of distribution, manufacturing, or production operations.
</li><li>Excellent communication skills (verbal and written); ability to effectively communicate with customers, registrars and Avantor associates of different levels.
</li><li>Strong organizational and time management skills, ability to prioritize work.
</li><li>Ability to document processes and lead consensus for standardization across Avantor network.
</li></ul><p></p><p><b>How you will create an impact:
</b></p><ul><li>Ensure purchase order contractual obligations are met for quality related aspects through review, interpretation, and negotiation.
</li><li>Root cause investigations related to customers&rsquo; complaints against quality process failures/nonconformances, issue CAPAs and ensure they are closed on time, create and issue formal customer responses, and verify CAPAs are properly implemented and effective.
</li><li>Prepare, participate and host Quality Assurance (QA) related activities (e.g., internal audits, continuous improvement activities, internal training, external audits from customers, registrars, regulatory agencies (e.g., FDA, DEA, etc.) and site tours.
</li><li>Create, review, and update controlled documents (Standard Operating Procedures (SOPs), Work Instructions, Forms, Training Materials).
</li><li>Identify and implement corrections or process improvements that will ensure the health and compliance of our QMS. Including participating in ABS events related to reduction of errors, process improvements, and improved customer experience.
</li><li>Support Lead Auditors with various problem-solving principles, tools and methodologies (e.g., Lean principals, Six Sigma, PDCA, Kaizen, etc.).
</li><li>Collect, manage and maintain quality data/records, prepare routine/special reports and interpret such information to assess the health of our QMS and make recommendation to management.
</li><li>Participate in the ongoing surveillance and recertification activities required to remain ISO Certified.
</li><li>This position is customer facing and often supports our commercial team. It includes, but is not limited to, preparing for and participating in routine customer calls/events (e.g., Quarterly Business Reviews, Quality Summits, Gemba Walks, etc.)
</li><li>Attend and participates in departmental and/or corporate events (e.g., Town Halls, Management Review Meetings, etc.) and may serves as the Subject Matter Expert for Quality to support various continuous improvement initiatives, projects, Kaizens, etc.
</li></ul><h2 class="jobSectionHeader"><b>Disclaimer:
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
</p><p></p><p><b>Why Avantor?
</b></p><p><b>Dare to go further in your career. </b>Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
<br>
<br>
<b>The work we do changes people's lives for the better. </b>It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
<br>
<br>
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. <b>Apply today!
</b></p><p></p><p><b>Pay Transparency:
</b></p><p>The expected pre-tax pay for this position is
</p>$69,000.00 - $110,975.00
<p>Actual pay may differ depending on relevant factors such as prior experience and geographic location.
</p><p></p><p><b>EEO Statement:
</b></p><p>We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
</p><p></p><p>If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
</p><p></p><p>For more information about equal employment opportunity protections, please view the Know Your Rights poster .
</p><p></p><p><b>3rd Party Non-Solicitation Policy:
</b></p><p>By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.</p></div>

HSA Bank a Division of Webster Bank

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Career area</div>
<div>IT Administration</div>
</div><div><div>Position Type</div>
</div><div></div><div><div>Date Posted</div>
</div><div></div><div><div>Location</div>
<div>222 E. Erie Street Suite 500, Milwaukee, WI 53202, USA
</div></div><div><div>Job ID</div>
<div>R26_0000000158</div></div></div><p></p><div><div><div><div><ul><br>
<li>
</li></ul></div></div>
</div></div></div></div></div></div><div><div><div>222 E. Erie Street Suite 500, Milwaukee, Wisconsin, 53202, USA</div>
<div><div><p>At HSA Bank, we&rsquo;re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.</p><p></p><p><br>
Are you ready to join us?</p><p></p>
The Analyst, IT Quality Assurance is an entry-level role tasked with manual software testing of a micro-services banking platform built in AWS. This individual will be embedded in a scrum team of 4-5 other contributors and will collaborate with the team to plan sprint work, refine requirements, and define acceptance criteria. The Quality Assurance Engineer Analyst will write test plans and test cases under guidance of senior QA engineers, and will manage those test artifacts in a test management system. The individual will verify software meets requirements by conducting functional, performance, and regression testing, identifying and reporting defects, and retesting fixes. A successful candidate will demonstrate engagement with the scrum team and colleagues, ambition for continuous improvement, and concern for overall software quality. An exceptional candidate will be familiar with QA metrics like test coverage, defect distribution/density, etc., and how to use them to measure overall software quality.<p></p><p><b>
What you will do</b></p><ul><li><p>
Collaborate with scrum team members to plan sprint work, refine requirements, and define acceptance criteria.</p></li><li><p>
Create test plan and test cases based on user stories, requirements documents, and design specifications.</p></li><li><p>
Perform manual testing against various platforms like web, mobile, and desktop applications.</p></li><li><p>
Identify software defects and quality issues and report them as detailed defect reports in a bug tracking system, including clear descriptions, steps to reproduce, screenshots, and expected behavior.</p></li><li><p>
Collaborate with developers to understand and prioritize reported defects, track fixes, and retest to ensure issues are resolved.</p></li><li><p>
Update test plans, test cases, and test executions with changes in requirements or application functionality.</p></li><li><p>
Communicate testing progress, findings, and potential risks effectively to all stakeholders.</p></li></ul><p><b><br>
Skills and Abilities</b></p><ul><li><p>
Test planning; including how to identify test strategies, types of tests, and test data necessary to cover new feature development.</p></li><li><p>
Test case writing; including clear and concise preconditions, test steps, parameters, and expected outcomes.</p></li><li><p>
Test execution; with attention paid to proper set up, use of verifiable test data, correct steps, clean up, and repeatability.</p></li><li><p>
Attention to detail, problem-solving, and continuous skills improvement.</p></li></ul><p><b><br>
Education Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree (BA/BS) in Computer Science, Electrical Engineering, or similar technical degree preferred</p></li></ul><p><b><br>
Experience Qualifications</b></p><ul><li><p>
1-2 years Software testing, including writing test documents, performing different types of testing, and reporting results required</p></li><li><p>
1-2 years Calculating QA metrics like test coverage, defect density/distribution, etc. preferred</p></li></ul><p></p><p>
The estimated salary range for this position is $80,000USD to $90,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.</p><p></p><p>
#LI-EF1</p><p></p><p>
Webster Financial Corporation and its subsidiaries (&ldquo;Webster&rdquo;) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.</p></div></div></div></div></div><p></p>

Analyst, IT Quality Assurance

Hair O Craft

<p>A Call Quality Analyst (QA) monitors and evaluates inbound/outbound call interactions against established quality metrics, such as accuracy, compliance, and empathy. They provide actionable feedback, coach agents to improve performance, identify trends, and develop training materials to enhance customer satisfaction.</p><p><b>Responsibilities</b></p><ul><li><b>Monitoring &amp; Evaluation:</b> Auditing voice calls, chats, or emails to ensure compliance with company policies, scripts, and industry regulations.</li><li><b>Feedback &amp; Coaching:</b> Providing regular, detailed, and constructive feedback to customer service representatives to improve their performance.</li><li><b>Data Analysis &amp; Reporting:</b> Identifying trends in call quality, preparing performance reports, and conducting root cause analysis for recurring issues.</li><li><b>Calibration &amp; Quality Improvement:</b> Collaborating with team leaders and management to align quality standards and implement improvement initiatives.</li><li><b>Documentation:</b> Maintaining accurate records of audits, scorecards, and coaching sessions.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li><b>Experience:</b> Previous experience in a call center, BPO, or customer service quality assurance role.</li><li><b>Soft Skills:</b> Strong analytical, communication, problem-solving, and interpersonal skills.</li><li><b>Technical Skills:</b> Proficiency in call monitoring software, Quality Assurance tools, and Microsoft Office (Excel, Word, PowerPoint).</li><li><b>Knowledge:</b> Understanding of quality assurance methodologies and customer service best practices.</li></ul><p>Job Type: Full-time</p><p>Pay: ₹25,000.00 - ₹30,000.00 per month</p><p>Work Location: In person</p>

Call Quality Analyst

American Medical Association (AMA)

<div><div><div><div><b>Quality Assurance Analyst II (Hybrid)</b></div></div><div><div><b>
Chicago, IL</b></div></div><div></div><div><div><br>
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.</div></div><div></div><div><div><br>
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.</div></div><div></div><div><div><br>
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.</div></div><div></div><div><div><br>
We have an opportunity at our corporate offices in Chicago for a <b>Quality Assurance Analyst II </b>on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.</div></div><div></div><div><div><br>
As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities throughout the software development lifecycle. This role focuses on designing and executing test plans, validating functional requirements, identifying defects, and collaborating with internal teams to support successful deployment of reliable software. This role ensures software meets defined technical specifications and business requirements through established QA processes and testing practices.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><div></div><div><b><br>
Test Planning and Test Case Development</b></div></div><br>
<div></div><ul><li>
Define testing scope by developing comprehensive test plans</li><li>
Ensure project timelines for testing are adhered to</li><li>
Create detailed, reusable test cases and scripts</li><li>
Ensure test cases cover all functional, performance and security scenarios</li></ul><div></div><div><div><b><br>
Test Execution, Validation, Regression Testing and Defect Management</b></div><br>
<div></div><ul><li>
Executes manual and automated testing to ensure all functional requirements are successfully processed</li><li>
Re-test existing features after new code is added to ensure no new defects were introduced</li><li>
Identify, document, and track software bugs. Collaborate with development team to resolve issues</li></ul><div></div><div><b><br>
Release Readiness and Collaboration</b></div><br>
<div></div><ul><li>
Conduct smoke testing to validate release readiness</li><li>
Provide testing results, risk assessments, and recommendations to stakeholders to support release decisions</li><li>
Participate in Agile ceremonies, such as sprint planning and code reviews</li><li>
Provide feedback on testability and potential risks early in the cycle</li></ul><div></div><div><b><br>
 </b><b>May include other responsibilities as assigned</b></div></div><div></div><div><div><b><br>
REQUIREMENTS:</b></div><br>
<div></div><ul><li>
Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required<br>
</li><li>
3+ years of experience in quality assurance, with recent hands-on QA practice</li><li>
Demonstrated experience testing Life and Disability insurance applications or systems</li><li>
Demonstrated ability to multi-task and effectively manage multiple, concurrent projects to succed in a results driven environment</li><li>
Polished interpersonal skills, including relationship building skills</li><li>
Strong verbal and written communication skills to effectively communicate with all levels of management and staff</li><li>
Demonstrated experience in transactional testing scenarios</li><li>
Must be very detailed oriented and very sensitive to deadlines</li><li>
Strong problem-solving skills</li><li>
Ability to work independently or in a team setting equally effectively</li><li>
Ability to work effectively in a fast-paced environment with competing priorities and delivery timelines</li></ul><div></div><div><br>
 The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.</div></div></div><div></div><div><div><br>
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee&rsquo;s pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association&rsquo;s benefits offerings, please click here.</div></div><div></div><div><div><br>
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant&rsquo;s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.</div></div><div></div><div><div><b><br>
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION</b></div></div></div>

Quality Assurance Analyst II (Hybrid)

ORGANIC VALLEY

<div>CALF Quality Assurance Field Analyst<p><b><br>
Location</b> &ndash; This is an onsite role that works at the Conversion and Labeling Facility in Cashton, WI. The shift/hours are Monday - Friday 3 p.m. - 11 p.m. OR Tuesday-Friday 1 p.m. - 11 p.m.<br>
<b>Employee Type</b> &ndash; Hourly<br>
<b>Bonus</b> &ndash; This position is eligible for a 3% annual incentive bonus based on cooperative and individual performance.<br>
<b>Safety Sensitive</b> &ndash; Yes<br>
<br>
<b>Summary of Role</b><br>
The Quality Assurance Analyst is responsible for analyzing and interpreting product and processing facility quality data to effectively communicate metrics and drive performance trends. This role will have an emphasis in trend analysis and control of key performance indicators including data accuracy, reporting, and continuous process improvement, while supporting facility QA and Laboratory programs.</p><p><b><br>
Essential Duties and Responsibilities</b><br>
o Develop and communicate product and processing facility quality trends.<br>
o Coordinate troubleshooting efforts with site Production Leadership<br>
o Coordinate monthly metric reporting and present content including interpretation and root<br>
cause.<br>
o Expert on root cause analysis.<br>
o Review functional specifications for processing compliance as needed<br>
o Identify test requirements from specifications, map test case requirements, and design test<br>
coverage plan for facility commodities.<br>
o Develop, document and maintain data, data validation, and key performance indicator<br>
trending.<br>
o Coordinate with Corporate QA on plant metric reporting and communicate content including<br>
interpretation and root cause.<br>
o Facilitate test plan/root cause reviews with cross-functional team members.<br>
o Identify potential quality issues per defined process and escalate potential quality issues<br>
immediately to management.<br>
o Identify, report and verify defect fixes through quality deviations.<br>
o Support Facility technical duties as needed<br>
o Lead Certification, Regulatory, and GFSI inspections as needed<br>
o Designated back-up for site QA Manager</p><p><b>
Additional Duties and Responsibilities</b><br>
o Maintain confidential information with discretion.<br>
o Contribute to system direction and challenges regarding product quality to CROPP<br>
management.<br>
o Train co-workers in proper processes and systems related to quality management .<br>
o Coordinate process improvements for implementation at all Field QA Locations<br>
o Participate in special projects as required.<br>
o Other duties as assigned by manager, director or VP of Quality.</p><p><b><br>
Knowledge, Skills, and Abilities</b><br>
o Bachelor&rsquo;s Degree in laboratory sciences, Agriculture, Supply Chain Management,<br>
Mathematics, Statistics or similar degree or equivalent work experience required.<br>
o 3+ years of relevant QA technical experience.<br>
o Hands on experience working in large enterprise business systems (i.e. ERP, PLM, DOORS<br>
etc.)<br>
o Minimum of 3 years of experience in food industry, supply chain, manufacturing, quality,<br>
budgeting or statistical analysis.<br>
o Practical dairy and food manufacturing experience preferred.<br>
o Knowledge of product quality and food safety requirements preferred.<br>
o Ability to attain and maintain Food Safety and technical certifications (HACCP, PCQI, State<br>
Analyst Licenses)<br>
o Knowledge of Microsoft Office software required, especially Excel; experience with Business<br>
Objects and ERP preferred.<br>
o Excellent verbal and written communication skills; ability to communicate complex<br>
information and recommendations in a concise and professional manner.<br>
o Critical thinking and decision-making skills.<br>
o Demonstrated ability to multi-task, work effectively under pressure and meet deadlines.<br>
o Ability to work independently under limited supervision.<br>
<br>
<b>Base hourly range:</b> $29.23 - $35.43 per hour<br>
The typical hourly wage for a new hire with little or no experience is $29.23 per hour. This hourly range is exclusive of fringe benefits. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses. If you are hired at CROPP, your final base hourly compensation will be determined based on factors such as skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that entry-level candidates to this role should expect to be at the lower end of the hourly range and hiring at the maximum of the hourly range is not typical.</p><p><b><br>
Benefits</b><br>
We believe when our people are strong, our mission is strong. Therefore, we offer a comprehensive and holistic Total Rewards package meant to strengthen employees&rsquo; and their family's total wellbeing. Here are some of the great benefits offered:</p><ul><li>
Comprehensive Health Insurance - Choice of plans for you and your family, including some that can be paired with an HSA (which CROPP contributes to on your behalf)</li><li>
Supplemental insurances: we offer accidental insurance, critical illness insurance, and hospital indemnity insurance.</li><li>
Time Off &ndash; 136 hours in the 1st year of employment prorated by start date. Plus 9 paid holidays, plus one floating holiday to use at will.</li><li>
6 Weeks Paid Parental Leave &ndash; For all gendered partners in childbirth or adoption.</li><li>
Vision &amp; Dental Insurance &ndash; Free annual eye exam, discounts on glasses/contacts, flexible dental network, adult ortho.</li><li>
401k &ndash; We match 100% up to the first 3% of an employee&rsquo;s contribution, and then 50% for 3.1%-5.0% of employee contributions.</li><li>
Free services at five local Neighborhood Family Clinics.</li><li>
Tuition Reimbursement &ndash; Up to $1,500 per year to support continuing higher education.</li><li>
Life Insurance - $50,000 policy funded by CROPP for each employee. Supplemental voluntary coverage available for employees, spouses, and children.</li><li>
Short-Term &amp; Long-Term Disability/AD&amp;D Insurance - $50,000 of life insurance coverage of $50,000 of AD&amp;D coverage funded by CROPP for each employee.</li><li>
Employee Assistance Program - Free and Confidential for employees, spouses, and dependents.</li><li>
Free onsite fitness centers available 24/7
</li><li>Free biometric screenings (cholesterol, glucose, blood pressure) and health coaching.</li><li>
Financial advisors and seminars</li><li>
Annual $360 Lifestyle Spending Account
</li><li>Flexible Scheduling</li><li>
On-site all-organic cafeterias</li></ul></div>

CALF Quality Assurance Field Analyst

TheIncLab

<div>
 <strong>
  The Mission Starts Here
  <br/>
  <br/>
 </strong>
 TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success.
 <br/>
 <br/>
 We are where innovation meets purpose; and where your career can meet purpose as well.
 <br/>
 <br/>
 <strong>
  Your Mission, Should You Choose to Accept
  <br/>
  <br/>
 </strong>
 As a member of our QA Team, the QA Analyst II will be a fully capable quality assurance professional who independently plans and executes testing for assigned features or components. This role contributes to test case design, test execution, and defect management while collaborating closely with developers, product managers, and delivery teams to ensure quality throughout the delivery lifecycle. The ideal candidate is expected to operate with minimal supervision, apply sound testing judgment, and continue developing deeper technical and automation skills.
 <br/>
 <br/>
 <strong>
  What will you do?
  <br/>
  <br/>
 </strong>
 <strong>
  Test Planning &amp; Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Independently design, execute, and maintain test cases for assigned features or components.
  </li>
  <li>
   Perform functional, regression, exploratory, and basic performance testing.
  </li>
  <li>
   Analyze requirements and acceptance criteria to identify test coverage gaps and edge cases.
  </li>
  <li>
   Validate fixes and confirm readiness for feature or release progression.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Defect Management &amp; Quality Feedback
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Log defects with clear reproduction steps, evidence, and impact assessment.
  </li>
  <li>
   Collaborate with developers to triage, clarify, and resolve defects efficiently.
  </li>
  <li>
   Track defects through resolution and verify fixes during regression cycles.
  </li>
  <li>
   Communicate quality risks, testing status, and findings to the delivery team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Test Documentation &amp; Environments
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and update test documentation, including test cases and regression suites.
  </li>
  <li>
   Support test environment setup, configuration, and test data preparation.
  </li>
  <li>
   Ensure test artifacts remain accurate and aligned with evolving functionality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration &amp; Agile Participation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participate actively in Agile ceremonies, including stand-ups, planning, and retrospectives.
  </li>
  <li>
   Work closely with developers and product managers to improve testability and quality outcomes.
  </li>
  <li>
   Support internal or customer-facing test events as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Continuous Improvement &amp; Skill Growth
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow established QA processes and standards consistently.
  </li>
  <li>
   Contribute suggestions for improving test efficiency, coverage, or tooling.
  </li>
  <li>
   Begin contributing to automated or semi-automated testing under guidance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Capabilities that will enable your success
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent practical experience.
  </li>
  <li>
   2-4 years of experience in software quality assurance.
  </li>
  <li>
   Proficiency using Jira for defect tracking and test workflows.
  </li>
  <li>
   Ability to independently design and execute test cases.
  </li>
  <li>
   Understanding of frontend and backend testing concepts.
  </li>
  <li>
   Strong attention to detail, analytical thinking, and communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active Secret Security Clearance.
  </li>
  <li>
   Experience with test management tools (e.g., TestRail, Zephyr, QMetry, TestMo).
  </li>
  <li>
   Exposure to test automation frameworks (e.g., Selenium, Cypress, Playwright).
  </li>
  <li>
   Familiarity with API testing, basic SQL queries, or CI/CD pipelines.
  </li>
  <li>
   Experience working in Agile or Scrum-based teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Clearance Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 At TheIncLab we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:
 <br/>
 <br/>
 <ul>
  <li>
   Hybrid and flexible work schedules
  </li>
  <li>
   Professional development programs
  </li>
  <li>
   Training and certification reimbursement
  </li>
  <li>
   Extended and floating holiday schedule
  </li>
  <li>
   Paid time off and Paid volunteer time
  </li>
  <li>
   Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs
  </li>
  <li>
   100% Company Paid Benefits that include STD, LTD, and Basic Life insurance
  </li>
  <li>
   401(k) Plan Options with employer matching
  </li>
  <li>
   Incentive bonuses for eligible clearances, performance, and employee referrals
  </li>
  <li>
   A company culture that values your individual strengths, career goals, and contributions to the team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About TheIncLab
  <br/>
  <br/>
 </strong>
 Founded in 2015, TheIncLab ("TIL") is the first human-centered artificial intelligence (AI+X) lab. We engineer complex, integrated solutions that combine cutting-edge AI technologies with emerging systems-of-systems to solve some of the most difficult challenges in the defense and aerospace industries. Our work spans diverse technological landscapes, from rapid ideation and prototyping to deployment.
 <br/>
 <br/>
 At TIL, we foster a culture of relentless optimism. No problem is too hard, no project is too big, and no challenge is too complex to tackle. This is possible due to the positive attitude of our teams. We approach every problem with a "yes" attitude and focus on results. Our motto, "demo or die," encompasses the idea that failure is not an option.
 <br/>
 <br/>
 We do all of this with a work ethic rooted in kindness and professionalism. The positive attitude of our teams is only possible due to the support TIL provides to each individual.
 <br/>
 <br/>
 At TIL, we believe that every challenge is an opportunity for growth and innovation. Our teams are encouraged to think outside the box and come up with creative solutions to complex problems. We understand that the path to success is not always straightforward, but we are committed to persevering and finding a way forward.
 <br/>
 <br/>
 Our culture of relentless optimism is not just about having a positive attitude; it is about taking action and making things happen. We believe in the power of collaboration and teamwork, and we know that by working together, we can achieve great things. Our teams are made up of individuals who are passionate about their work and dedicated to making a difference.
 <br/>
 <br/>
 Learn more about TheIncLab and our job opportunities at www.theinclab.com.
 <br/>
 <br/>
 <ul>
  <li>
   Salary range guidance provided is not a guarantee of compensation. Offers of employment may be at a salary range that is outside of this range and will be based on qualifications, experience, and possible contractual requirements
  </li>
  <li>
   This is a direct hire position, and we do not accept resumes from third-party recruiters or agencies
  </li>
 </ul>
</div>


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