it service manager

aQovia

<div><p><b>Why Aqovia?</b></p><br>
<p>At the Intersection of Innovation and Impact, introducing Aqovia. Aqovia is a UK-based technology firm dedicated to creating tangible value through the power of AI, data-driven, and bespoke software solutions and services.</p>
Our unique approach extends beyond traditional service and solutions delivery, we strategically invest in and nurture a diverse portfolio of promising companies operating across vital sectors including; financial services, health, infrastructure management, sustainability, education, and business intelligence.<br>
<br>
This commitment to innovation across a broad spectrum allows Aqovia to stay at the cutting edge, delivering transformative solutions and creating significant impact. For our clients and strategic partners, Aqovia offers a unique opportunity to be part of a dynamic and forward-thinking group shaping the future<p><b><br>
Role Overview</b></p><p>
Aqovia is seeking a tech-savvy IT Support Manager who thrives in a fast-paced, dynamic environment. This role is ideal for someone passionate about technology, problem-solving, and process improvement.</p><p><br>
You will join our Digital Solutions &amp; Technology team and play a key role in executing an ambitious technical roadmap.
</p><p>The role involves managing IT operations, resources, and support for a team of up to 80 people working in a hybrid structure (using both PC and Mac systems).</p><p><b>
Key Responsibilities</b></p><p><b>
Hardware ordering and procurement</b></p><ul>
<li>
Assess hardware needs for new and existing employees in collaboration with HR and Recruitment.
</li><li>Manage vendor relationships and negotiate bulk purchasing contracts.
</li><li>Monitor and manage the IT equipment budget.</li>
</ul><p><b>
Configuration and Provisioning</b></p><ul>
<li>
Install required operating systems and software packages (Aqovia/Neuer Energy builds).</li>
<li>Set up and manage user accounts and system access.</li>
<li>Ensure compliance with company IT policies and data protection regulations.</li>
</ul><p><b>
Servicing, Repairs &amp; Troubleshooting</b></p><ul>
</ul><ul>
<li>Diagnose and resolve hardware and software issues quickly and effectively.</li>
<li>Perform routine maintenance and updates.</li>
<li>Coordinate warranty and repair services with external providers.</li>
<li>Provide hands-on troubleshooting support for users (both remote and onsite).</li>
<li>Resolve IT issues promptly to minimise downtime.</li>
</ul><p><b>
Logistics Management</b></p><ul>
</ul><ul>
<li>Coordinate delivery and setup for new hires.</li>
<li>Manage the secure return, refurbishment, and disposal of equipment for departing employees.</li>
<li>Ensure secure data deletion and environmentally responsible hardware recycling.</li>
</ul><p><b>
Help Desk and User Support</b></p><ul>
</ul><ul>
<li>Set up and manage a ticketing system to track and resolve IT support requests.</li>
<li>Deliver excellent customer service to all internal users.</li>
<li>Maintain response and resolution time targets.</li>
</ul><p><b>
Asset and Licence Management</b></p><ul>
</ul><ul>
<li>Maintain an up-to-date inventory of all IT assets.</li>
<li>Track device lifecycles and plan for upgrades or replacements.</li>
<li>Maintain and monitor project licences (primarily subscription-based).</li>
<li>Pay, renew, extend, and assess the longevity and cost-effectiveness of subscriptions.</li>
<li>Ensure all software licences and warranties remain current.</li>
</ul><p><b>
Documentation and Compliance</b></p><ul>
<li>
Maintain detailed documentation of IT processes, configurations, and asset histories.
</li><li>Prepare and update IT policy documentation and user guides.
</li><li>Ensure compliance with GDPR and other data protection laws.</li>
<li>
</li></ul><p><b>Bid and Project Support</b></p><ul>
<li>
Read and identify relevant bid opportunities.
</li><li>Follow up on bid results and track outcomes.
</li><li>Write bid responses and proposals with input from technical and business teams.
</li><li>Create and maintain bid collateral and supporting materials.
</li><li>Handover completed bids and projects to the project response manager as required.</li>
</ul><p><b>
The Ideal Candidate Will Have</b></p><ul>
<li>
A degree in Computer Science, IT, or a related field or equivalent practical experience.</li>
<li>Strong knowledge of Google Workspace, Microsoft Office 365 and common collaboration tools.</li>
<li>Experience setting up and managing ticketing systems.</li>
<li>Excellent troubleshooting and multitasking skills.</li>
<li>Strong business communication and interpersonal skills.</li>
<li>Proven experience in IT support, procurement, and licence management.</li>
<li>A customer-service-oriented mindset with a proactive approach to resolving issues.</li>
<li>Good understanding of networking, security, and device management principles.</li>
</ul>
<p><b>Why Join Aqovia?</b></p><ul>
<li><b>
Making a real difference:</b>You'll be part of a team developing solutions that empower businesses while contributing to sustainable practices.</li>
<li><b>Growth opportunities: </b>We invest in our employees' development and offer a path for career advancement.</li>
<li><b>Collaborative culture: </b>We value teamwork, open communication, and a supportive environment.</li>
<li><b>Competitive benefits package: </b>including healthcare, paid for gym membership, pension scheme, perkbox and more.</li>
<li>
</li></ul><p><b>Diversity &amp; Inclusion</b></p><ul>
</ul><p>
Aqovia is committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applicants from all backgrounds and believe in empowering every individual to make an impact.</p>
<p>If you are an experienced IT Manager ready to drive Aqovia&rsquo;s next phase of growth in the UK, GCC and in Pakistan, we&rsquo;d love to hear from you.</p></div><p></p>

IT Manager

INFRA ASSURE

<p><b>Service Delivery Manager (SDM) &ndash; L3 / Lead &ndash; HybridJob Description</b></p><p><b>Job Summary:</b><br/>The SDM oversees all Managed Service Provider (MSP) operations, ensuring SLA/KPI compliance, accurate ITSM reporting, and coordination with infrastructure, security, AV, and SaaS teams. Acts as the primary operational contact between the customer, MSP, and MSSP.</p><p><b>Key Responsibilities</b></p><ul><li>Lead daily operational governance across all IT service domains.</li><li>Manage SLAs, KPIs, ticket compliance, and reporting accuracy.</li><li>Chair monthly/weekly service review meetings with stakeholders.</li><li>Implement ITIL processes (Incident/Problem/Change).</li><li>Manage escalations and ensure customer satisfaction.</li><li>Coordinate with MSSP for security operations alignment.</li><li>Drive continual service improvement (CSI).</li></ul><p><b>Required Skills</b></p><ul><li>7&ndash;12 years of IT experience, 3&ndash;5 years in SDM roles.</li><li>Strong knowledge of ITSM tools (ServiceNow, ManageEngine, Remedy).</li><li>ITIL v3/v4 Certified.</li><li>Excellent communication and leadership skills.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Nationality</li><li>Notice Period &amp; Earliest Joining</li><li>Expected Salary</li><li>How do you manage P1 escalation processes?</li><li>What dashboards or reports have you previously delivered?</li></ul><p>Experience:</p><ul><li>SDM : 5 years (Preferred)</li><li>MSP/MSSP: 5 years (Preferred)</li><li>ITIL processes: 6 years (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Preferred)</li></ul>

Service Delivery Manager (SDM) – L3 / Lead

GeoControl Systems, Inc.

<div><div>Description of Duties:</div><div><br>
<br>
</div><div>The Operations Controller Manager is the strategic and operational leader responsible for overseeing all Operations<br>
</div><div>
Controller functions, ensuring the seamless health, stability, and continuous operation of critical IT infrastructure, systems,<br>
</div><div>
and security across the enterprise. This role leads and mentors a team of Operations Controllers specializing in Desktop<br>
</div><div>
User Experience, Service Infrastructure, Network Operations, Application Operations, and Cyber Security. The Operations<br>
</div><div>
Controller Manager drives proactive operational maintenance, measured monitoring, planned change management<br>
</div><div>
activities, and continuous service improvement initiatives across all IT domains. The Manager champions best practices,<br>
</div><div>
promotes automation, fosters team development, and ensures alignment with business objectives and DoD regulations,<br>
</div><div>
ultimately delivering maximum value and minimizing organizational risk.</div><div></div><div><br>
Key Responsibilities:<br>
</div><div>
Strategic Leadership &amp; Team Management:<br>
</div><ul><li>Provide strategic direction and leadership to the team of Operations Controllers.</li><li>Mentor, coach, and develop Operations Controller team members, fostering a high-performance culture.</li><li>Oversee the coordination and collaboration between the various Operations Controller teams (Desktop, Infrastructure,</li></ul><div>
Network, Applications, and Cyber).<br>
</div><ul><li>Manage resource allocation and prioritization across all Operations Controller functions.</li><li>Act as the escalation point for critical operational issues and incidents.</li></ul><div></div><div><br>
Centralized Control and Coordination:<br>
</div><ul><li>Establish and maintain centralized control and coordination for all maintenance, measurements, monitoring, and change</li></ul><div>
management activities across all IT domains.<br>
</div><ul><li>Standardize processes and procedures across the Operations Controller teams, ensuring consistency and efficiency.</li></ul><div></div><div><br>
Operational Health and Stability:<br>
</div><ul><li>Ensure the continuous operation and stability of IT infrastructure, systems, and security services.</li><li>Monitor overall system performance, proactively identify and address risks, and implement mitigation strategies.</li><li>Oversee the maintenance and improvement of operational documentation.</li></ul><div></div><div><br>
Incident, Problem and Change Management:<br>
</div><ul><li>Lead and coordinate major incident resolution efforts, ensuring timely and effective responses to service disruptions</li></ul><div>
across all areas.<br>
</div><ul><li>Drive problem management activities, including root cause analysis and remediation engineering, collaborating with</li></ul><div>
Architecture, Engineering, and Development teams.<br>
</div><ul><li>Oversee the change control process, ensuring changes are implemented in a controlled and compliant manner,</li></ul><div>
minimizing risks to service availability.<br>
</div><ul><li>Track and report on key metrics related to systemic issues and problems across all operational domains.</li></ul><div></div><div><br>
Process and Procedures:<br>
</div><ul><li>Ensure all Operations Controller team members adhere to established processes and procedures for all operational</li></ul><div>
activities, validating reviews, approvals, and documentation.<br>
</div><ul><li>Enforce adherence to Systems Engineering processes and principles for a large-scale Enterprise environment within</li></ul><div>
DoD.</div><div></div><div><br>
Communication and Reporting:<br>
</div><ul><li>Consolidate operational reporting from all Operations Controller teams to provide a comprehensive view of IT operational</li></ul><div>
health to stakeholders.<br>
</div><ul><li>Maintain clear and consistent communication with stakeholders, including senior leadership, regarding the status of</li></ul><div>
operational activities, incidents, and changes.</div><div></div><div><br>
Service Level Management &amp; Reporting:<br>
</div><ul><li>Oversee the measurement and reporting of SLAs/SLOs across all IT services, providing daily/weekly/monthly executive</li></ul><div>
rollups.<br>
</div><ul><li>Drive continuous improvement initiatives based on SLA/SLO performance data.</li></ul><div></div><div><br>
Overall Accountability:<br>
</div><ul><li>Accountable for the overall IT operational health, ensuring IT Operations activities are performed in a controlled,</li></ul><div>
coordinated, and compliant manner across the enterprise.<br>
</div><div>
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The<br>
</div><div>
selected candidate may be assigned as an employee for one of our teammate companies.</div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><br>
</div><div>
Basic Requirements:</div><div></div><ul><li><br>
Must have 14, or more, years of general (full-time) work experience</li></ul><div>
o May be reduced with completion of advanced education<br>
</div><ul><li>Must have 7, or more, years of directly related experience in IT operations management, including network control center</li></ul><div>
(NCC) or enterprise operations center (EOC) leadership roles<br>
</div><ul><li>Must have 1, or more, years of experience directly managing and leading IT operations teams</li><li>Must have proven ability to lead and mentor high-performing teams.</li><li>Must have a deep understanding of ITIL framework and best practices, including incident management, problem</li></ul><div>
management, change management, and service release management.<br>
</div><ul><li>Must have strong knowledge of IT security principles and practices.</li><li>Must have extensive experience in IT operations management spanning across multiple enterprise environments.</li><li>Must be familiar with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.) and APM</li></ul><div>
solutions.<br>
</div><ul><li>Must have strong verbal and written communication skills; ability to interact with and present to senior leadership.</li><li>8570 or 8140 compliant certifications.</li><li>Must have, or obtain, an active DoD Secret Security Clearance</li></ul><div></div><div><br>
Desired Requirements:<br>
</div><ul><li>Have an active DoD Top Secret Security Clearance with SCI eligibility</li><li>Have a Bachelor&rsquo;s degree (or higher) in Computer Science or Information Technology</li><li>Have experience in a specific industry (e.g., MDA, DoD IT Operations).</li><li>Have Project Management experience (PMP certification preferred).</li><li>Have an ITIL Strategic Leader or ITIL Master certification.</li><li>Have experience with DevOps or SRE methodologies.</li><li>Be familiar with cloud computing platforms (e.g., AWS, Azure, Google Cloud).</li></ul><div></div><div><br>
This position is expected to pay $ 180,000 - $ 220,000 annually; depending on experience, education, and any<br>
</div><div>
certifications that are directly related to the position.</div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div>
GCS health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K, Roth), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental and pregnancy leave.</div></div><div></div>

Operations Controller Manager IRES - SSFB/HSV (ADV000CEX)

GEELY UAE

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To effectively manage service team to achieve an agreed sales volume target in the Company market observation area and exploit potential to the full and secure the revenues of the Company.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Participating in planning structural measures for the area of services.
  </li>
  <li>
   Planning and checking workshop equipment, furnishings and fixtures, operating resources and tools.
  </li>
  <li>
   Monitoring the use of the organization resources defined.
  </li>
  <li>
   Ensuring the guidelines and laws relevant for the Service area are respected on behalf of the dealership management.
  </li>
  <li>
   Representing the legal aspects of services externally and in relation to the other dealership departments.
  </li>
  <li>
   Organising preparation of internal services.
  </li>
  <li>
   Responsible for passing on information to the relevant places immediately and ensuring clear storage of information.
  </li>
  <li>
   Promoting continuous utilization of workshop rate and monitoring this according to CPS and IDSS.
  </li>
  <li>
   Specifying process procedures for services taking rationalization possibilities and possible IT uses into account.
  </li>
  <li>
   Organizing and monitoring product improvements and warranty and goodwill matters.
  </li>
  <li>
   Elaborating and assessing improvement suggestions which are relevant for the area of services.
  </li>
  <li>
   Ensuring participation in workshop survey, seeing to it that efficient service reception at the car is provided.
  </li>
  <li>
   Organizing market observation regionally in relation to services, specifying both market and target group-oriented range of services for the area of services.
  </li>
  <li>
   Establishing service market potential and monitoring market exploitation of services.
  </li>
  <li>
   Creating marketing and advertising plans for services and seeing that these plans are implemented.
  </li>
  <li>
   Ensuring quality customer care and management of customer contact.
  </li>
  <li>
   Making decisions in the case of customer complaints and claims.
  </li>
  <li>
   Monitoring regulations regarding environment protection and refuse disposal and ensuring that they are respected; this is associated with settlement of disposal contracts with suitable companies and ensuring that these contracts are adhered to, and that disposal products are correctly stored as well as checking that the appropriate technical equipment is used.
  </li>
  <li>
   Specifying the internal, external, professional and technical requirements for training and further education.
  </li>
  <li>
   Providing support for personnel within the framework of managerial responsibility and plans who is to be employed in each case.
  </li>
  <li>
   Carrying annual assessments of personnel that are under his command according to the requirements of each department.
  </li>
  <li>
   Motivating personnel and organizing regular monthly meetings with the dealership master technician and other technicians.
  </li>
  <li>
   Establishing turnover, costs, contribution margin and results within the framework of the budget plan.
  </li>
  <li>
   Planning the budgets for advertising campaigns, workshop equipment, renovation measures, training courses, representation obligations and for the purchase and sales of parts.
  </li>
  <li>
   Compiles the monthly turnover plans and at the same time the monthly target/actual comparison
  </li>
  <li>
   Monitoring whether objectives are attained in this regard, if deviations arise, the service manager introduces well-targeted countermeasures.
  </li>
  <li>
   Monitoring cost trends in the sales of parts and reacts accordingly.
  </li>
  <li>
   Provide excellent customer service, maintaining standards required to meet the business objectives.
  </li>
  <li>
   Establishes &amp; sustains effective relations with key customers.
  </li>
  <li>
   Drives customer satisfaction by translating dealership objectives to consistently meet and exceed their expectations.
  </li>
  <li>
   Continuously suggests innovative approaches to provide customize customer relation&rsquo;s solutions.
  </li>
  <li>
   Should be team orientated, generating a strong sense of team amongst their colleagues and other supporting departments of working towards a shared vision.
  </li>
  <li>
   Communicate clear performance objectives and individual performance targets to all team members.
  </li>
  <li>
   Inform the team on their operational performance through team meetings.
  </li>
  <li>
   Contribute to building a positive team spirit by building the teams commitment to the goals and objectives.
  </li>
  <li>
   Encouraging open &amp; honest interaction &amp; communication with all department and Department Manager, for inspiring mutual benefits &amp; respect towards achieving common goals in the best interest of the Company.
  </li>
  <li>
   Establish and communicate a compelling and inspired vision, creates competitive winning strategies and plan, ensure dealership strategies are aligned with company objectives.
  </li>
  <li>
   Ensure commitment and team progress towards the Departmental and corporate mission, vision and core values through monthly team meetings.
  </li>
  <li>
   Manage, motivate colleagues, train, develop the knowledge and skills of the team and ensure that procedures compliance is followed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Candidate Specifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   8 to 10 years in a related field/role as service manager
  </li>
  <li>
   Technical Diploma/Degree with strong technical experience
  </li>
  <li>
   Knowledge of current and best stock inventory systems
  </li>
  <li>
   Proven ability to work independently and with others
  </li>
  <li>
   MS Office skills
  </li>
  <li>
   Professional/ Technical certification
  </li>
  <li>
   UAE Driving License
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Please note only shortlisted candidates will be contacted. Thank you for your interest in joining us!
   </em>
  </strong>
 </p>
</div>


Service Manager

<div>
 <p>
  <strong>
   About IN2
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.
 </p>
 <p>
  <br/>
 </p>
 <p>
  IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.
 </p>
 <p>
  <br/>
 </p>
 <p>
  IN2&rsquo;s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   IT Services Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The IT Services Manager leads the delivery and ongoing operation of IT infrastructure, systems, applications, and support services for internal employees &amp; projects across the organisation. This includes managing daily IT operations to ensure secure, dependable, and efficient services. The successful candidate will lead an internal IT team, plan and implement technology initiatives, and promote effective practices in technology management. Strong organisational skills and a commitment to setting high standards are essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage IT infrastructure services, including networks, servers, computers, peripherals, printers, and key IT services such as VPN and identity and access management.
  </li>
  <li>
   Lead the internal IT Support team, ensuring timely handling of technical issues and maintaining a high level of support for employees.
  </li>
  <li>
   Work with the Head of IT and Cyber to design and implement IT strategies, policies, and procedures aligned with business needs and compliance requirements.
  </li>
  <li>
   Collaborate with internal departments to identify technology requirements and provide suitable solutions.
  </li>
  <li>
   Oversee IT projects covering planning, budgeting, resource allocation, and execution.
  </li>
  <li>
   Monitor and evaluate IT system performance to ensure reliable and efficient services.
  </li>
  <li>
   Maintain IT security controls, including data protection and disaster recovery planning.
  </li>
  <li>
   Manage user access and licensing for the organisation&rsquo;s applications, ensuring accurate and centralised oversight.
  </li>
  <li>
   Provide leadership, guidance, and development opportunities for the IT team, including involvement in development processes when relevant.
  </li>
  <li>
   Keep informed about current technologies, industry trends, and best practices in IT service management.
  </li>
  <li>
   Strong experience in macOS management, including proficiency with ADE, DEP, and related Apple ecosystem tools.
  </li>
  <li>
   Hands-on development experience or familiarity with DevOps practices, React, TypeScript, and Node to support operational and integration needs.
  </li>
  <li>
   A candidate with strong technical capability, solid problem-solving skills, and the ability to explain technical matters clearly to non-technical colleagues. The role requires effective task prioritisation, teamwork, and a willingness to stay current with evolving technologies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Information Technology, Computer Science, or a related field.
  </li>
  <li>
   Minimum of 5 years of experience in IT management, including infrastructure, systems, and applications.
  </li>
  <li>
   Proven experience in leading and managing IT teams.
  </li>
  <li>
   Strong knowledge of IT industry standards, best practices, and emerging technologies.
  </li>
  <li>
   Excellent project management skills, with experience in planning, executing, and monitoring IT projects.
  </li>
  <li>
   Exceptional communication skills, with the ability to present complex technical information to non-technical stakeholders.
  </li>
  <li>
   Demonstrated ability to collaborate effectively with cross-functional teams.
  </li>
  <li>
   Familiarity with IT security principles, data protection regulations, and disaster recovery planning.
  </li>
  <li>
   Professional certifications in IT service management or related fields (e.g., ITIL, PMP, etc.) are a plus.
  </li>
  <li>
   Fluency in Arabic and English, written and spoken. Additional languages are an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.
 </p>
</div>


IT Services Manager

Accor

<div><b>Company Description</b><p><b><br>
Join</b><b> us at Accor, </b><b>where</b><b> life pulses </b><b>with</b><b> passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><b><br>
Job Description</b><p><br>
Service Manager<br>
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Service Manager, you will strategically lead the team to take guest satisfaction to the next level.<br>
What is in it for you:</p><ul><li>
In 3-4 bullet points, showcase the benefits and perks of working at the property</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>
What you will be doing:</p><ul><li>
Lead, mentor and train the Service Operations team</li><li>
Ensure Service relevant brand standards are maintained</li><li>
Strategize on new products and service offerings</li><li>
Create unforgettable experiences for our guests&quot;</li></ul><br>
<b>
Qualifications</b><p><br>
Your experience and skills include:</p><ul><li>
Service focused personality is essential and previous leadership experience required</li><li>
Proven ability to build and maintain good relationships with all stakeholders</li><li>
Communicate thoughts, actions and opportunities clearly with strong networking skills</li><li>
Ability to lead by example, believe in a strong team culture and set the scene for high performance</li><li>
Ensuring the team provides the best customer service in terms of quality, production, and presentation.</li><li>
Ensuring the proper operation of the various services under the Head Chef's responsibility.</li><li>
Providing a good work environment by guiding colleagues.</li><li>
Ensuring the department's profitability.</li><li>
Ensuring compliance with labor regulations within the department.</li><li>
Being present in the dining room to hear customer feedback.</li><li>
Building good relationships with customers (depending on the structure).</li><li>
Spending time with customers and being present in the same environment to be aware of their specific requests and expectations.</li></ul></div>

EN - Service Manager

NORTH INDIA COMPRESSORS PVT LTD

<div>
 <p>
  <strong>
   Job Title: Service Manager &ndash; Meyer Color Sorter
  </strong>
 </p>
 <p>
  <strong>
   Experience Required:
  </strong>
  5&ndash;10 Years
 </p>
 <p>
  <strong>
   Location:
  </strong>
  <strong>
   Pan India
  </strong>
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-Time
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  We are hiring experienced
  <strong>
   Service Manager
  </strong>
  with hands-on expertise in
  <strong>
   Meyer Color Sorters
  </strong>
  . The role includes installation, commissioning, troubleshooting, and maintenance of color sorter machines across India. Candidates should be ready for frequent travel and committed to providing excellent customer service.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Install, commission, and service
   <strong>
    Meyer Color Sorter
   </strong>
   machines at customer locations nationwide.
  </li>
  <li>
   Perform troubleshooting, preventive maintenance, and breakdown repairs.
  </li>
  <li>
   Provide training to customers on operation and routine upkeep.
  </li>
  <li>
   Maintain service reports, documentation, and ensure timely response to service calls.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills &amp; Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   5-10 years of experience working specifically with
   <strong>
    Meyer Color Sorters
   </strong>
   (mandatory).
  </li>
  <li>
   Diploma/BE in Electronics, Electrical, Instrumentation, or related fields.
  </li>
  <li>
   Strong understanding of sensors, cameras, pneumatics, and electrical control systems.
  </li>
  <li>
   Willingness to travel extensively across India.
  </li>
 </ul>
 <p>
  <strong>
   How to Apply:
  </strong>
 </p>
 <p>
  Send your resume via
  <strong>
   WhatsApp
  </strong>
  to:
 </p>
 <p>
  📱
  <strong>
   +91 7988200218
  </strong>
 </p>
 <p>
  Please mention
  <strong>
   &ldquo;Service Manager &ndash; Meyer Color Sorter&rdquo;
  </strong>
  when sending your resume.
 </p>
</div>


Search 10000+ It service manager jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 it service manager jobs NEAR_ME

IT Manager

Service Delivery Manager (SDM) – L3 / Lead

Operations Controller Manager IRES - SSFB/HSV (ADV000CEX)

Service Manager

IT Services Manager

EN - Service Manager

Service Manager