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applications support engineer (level 3)

it solutions architect role

Concentrix

<div><p><b>Role Description</b></p><p><b>
The IT Solutions mission is to deliver cost-effective integrated technology solutions, with our Global Concentrix Sales and Solution Architect teams, to our clients. You will</b></p><ul>
<li><b>Act as Single point of contact for IT Solutions activities for Sales/Solutions organization
</b></li><li><b>Own the provision of one integrated IT Solution Offering covering IT Infrastructure and services inclusive of Information Security, Business Continuity, Network &amp; Voice Connectivity as well as IT Service Delivery Standards into our proposal submissions.</b></li>
<li><b>Responsible for Developing an integrated solution design, incorporating Strategic Concentrix Products and optimizing costs across IT delivery platforms to meet client technology requirements.</b></li>
<li><b>Accountable for providing high quality technical solutions that can be delivered quickly and efficiently at lowest risk.</b></li>
</ul><p><b>Description of the Role:</b></p><p>
The Technology Solution Architect role will report into the team under the Concentrix Senior Vice President for IT solutions and account delivery.</p><p>
We are looking for a dedicated, ambitious, and self-driven Technology Solution Architect. As a Technology Solution Architect, you will work closely with our customers to understand their needs and build the technical high-level design that will meet their and Concentrix requirements.</p><p>
You will need to build relationships across teams (Presales, Architects, Infrastructure Shared Service Leaders, Product Owners, Project Management, Implementation teams), work and align with them, and get their agreement and approval on the proposed solutions.</p><p>
The Technology Solution Architect will be responsible for the definition and design of the technology solutions that will meet the needs of our client&rsquo;s technology requirements. You will act as a gateway to Concentrix diverse technical offers and options.</p><p>
As a Technology Solution Architect, you should be passionate professional that is able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals.</p><p>
Ultimately, you should be able to provide technical, product and business knowledge to support the sales process, strengthen customer relationships and answer operational needs.</p><p>
Besides building strong relationships with customers, the Technology Solution Architect will focus on understanding clients' needs and goals and use that to introduce our company's products and services.</p><p></p><p><b>
Here's what a day on the role may look like:</b></p><ul>
<li>Support sales management for account growth</li>
<li>Work with presales teams during the RFP phase and support in defining the technical solution and architecture to propose.</li>
<li>During the solution phase, develop a partnership with the client to evolve technological solutions to support their requirements.</li>
<li>Manage customer expectations and lead them to the most suitable solution</li>
<li>Analyze customers' needs and suggest upgrades or additional features to meet their requirements and drive stability and functionality</li>
<li>Accountable for providing high quality technical solutions.</li>
<li>Experience with multi-channel cloud based platforms in the area of Digital Transformation such as Amazon Connect, NICE CXOne, Genesys PureCloud, Natural Language Processing, intelligent based call deflection via IVRs, Speech/Text Analytics solutions, Automation via email/chat Bots.</li>
<li>During solution phase, work with clients and Concentrix teams to define comprehensive and coherent solution:<ul>
<li>Design requirements that adhere to Concentrix Contact Center operational and security standards.</li>
<li>Network definition: Client interconnexion, required routings, VLAN needs, etc.</li>
<li>Contact center solution requirements: SIP trucking &amp; carriers, IVR needs and configuration, voice prompts, SVI, CTI, etc.</li>
<li>Together with the client and operation, design, propose and defend from Business and end customer point of view contact flows.</li>
<li>Define or confirm the Contact Center solution required integration with client or Concentrix tools.</li>
<li>Identify and collect required tools (client or Concentrix) and define/advise the best way to access them.</li>
<li>Validate the solution design with Global Architecture Network/Voice/Server team</li>
</ul></li><li>Collaborate closely with the security team to establish a robust data protection framework centered around client data. By proactively identifying and mitigating potential risks, we will ensure that we prioritizes the protection of client information.</li>
<li>Document the scope of the project and the high-level architecture to be provided to Project management and Implementation team.</li>
<li>Assure the right transfer of knowledge to all required teams.</li>
<li>Assure at the end of the setup/implementation phase, all mandatory documentation exists, is conform to industry best practices and company expectations and provided to run team.</li>
<li>Drive continuous improvement in IT Service Delivery by defining and enforcing best practices for Playbook creation, ensuring high-quality deliverables and alignment with overall service management objectives.</li>
</ul><p></p><p><b>Required Skill Set:</b></p><p>
Great customer experience is at the core of our company's success, so you will play a crucial role in achieving our goals and objectives. We welcome candidates from diverse and atypical backgrounds, but we'd appreciate it if you have the following:</p><p></p><ul>
<li>5 years (+) experience in contact center solutions/services</li>
<li>Extensive knowledge of networks, telephony, security, domain, and application services</li>
<li>Deep understanding of the business challenges facing organizations in relation to the contact center strategy and customer management</li>
<li>Proven experience of solution architecture and solutioning in a multi-channel environment</li>
<li>Desirable experience of automation and digital technologies</li>
<li>Desirable experience of direct management of third-party providers and partners
</li><li>Strong, clear communicator both verbal and written.</li>
<li>Team player</li>
<li>Excellent organizational, time management and prioritization skills</li>
<li>Ability to work on own initiative and within a team structure, making decisions where appropriate and within scope of role.</li>
<li>Ability to use judgement and discretion.</li>
<li>Ability to challenge and influence.</li>
<li>Ability to initiate and drive through change.</li>
<li>Ability to make commercially sound business decisions.</li>
<li>Outstanding interpersonal and communication (verbal and written) skills being able to work in a transverse organization,</li>
<li>Comfortable with direct responsibility and accountability,</li>
<li>Ability to engage with IT teams in different regions and cultures, always understanding the diverse landscapes and pressures per region.</li>
<li>Being curious and fast learning, allowing him/her to have a global technological vision,</li>
<li>Support your business peers and work with them to become the trusted &quot;go-to-person&quot; for the client and the Concentrix team with any technology challenge or project.</li>
<li>Solid technical background with preferable hands-on experience in Contact Center solutions &amp; Network</li>
<li>An ability to grasp customers' needs, suggest timely solutions and know when to escalate and bring in extra resources.</li>
<li>Strong analytical and problem-solving skills</li>
<li>Must be able to multi-task and work well under pressure.</li>
<li>Strong sense of urgency, organization, accountability, and attention to detail.</li>
<li>Experience in managing multiple stakeholders and projects.</li>
<li>A listener who is customer-oriented and attentive to their needs</li>
<li>Critical thinker and problem-solving skills</li>
<li>Ability to work early or late hours to participate in Business and technical activities.</li>
<li>Degree in Computer, Science or relevant field</li>
</ul><p><b>Disclaimer</b></p><p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic</p></div><p></p>

IT Solutions Architect Role

Kafein Technology Solutions

<div>
 <p>
  <strong>
   📌 Who Are We?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Since 2005, Kafein Technology Solutions has been delivering services, solutions, and products to meet the software and technology management needs of its national and international customers in the technology, banking, telecommunications, tourism, services, retail, and insurance sectors. The company has successfully implemented projects in areas such as mobile payment systems, e-commerce, and telecommunications, as well as advanced fields like big data analytics, KVKK compliance, cybersecurity, and mobile application development. These projects are utilized by leading institutions in Turkey and around the world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In addition to its comprehensive services and solutions, Kafein Technology continues to drive innovation in the sector through its global business partnerships and R&amp;D projects conducted in the technopark, a designated technology development zone.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With its rich product portfolio designed to meet customer needs, Kafein Technology develops innovative solutions that deliver a competitive edge in the field of data governance and security. TDM, which streamlines testing processes with intelligent data usage; Dataskope, a tool for monitoring and preventing database activity; Data Touch, a user-friendly data management solution; and Data Focus, a robust data governance tool for protecting sensitive data are among its standout solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Closely following the advancements in the technology sector and focusing on innovations in the this field, Kafein Technology offers comprehensive services and solutions tailored to its customers' needs with its All-in Cyber brand in the field of Cyber security and All-in Cloud brand in the field of Cloud solutions. All-in Cyber focuses on cybersecurity by integrating processes, people, and technology to enhance information security and create an effective defense against cyberattacks. Meanwhile, All-in Cloud, established through Kafein Technology's strategic partnership with Google Cloud, makes cloud technologies accessible, providing innovative solutions that drive growth, innovation, and digital transformation for its customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Kafein Technology leverages its subsidiaries to expand the range of services, solutions, and products it provides. Among these subsidiaries are Karmasis and Apifort Software, both of which offers a successful product portfolio in the field of cybersecurity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As the 15th publicly traded IT company in Turkey, Kafein Technology achieved an average annual growth rate of 70% consolidated from 2018 to 2023. With its team of 750 professionals, global customers, and business partners, it continues to pursue its innovative vision focused on quality and satisfaction, further strengthening its position among the leading companies in the sector.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🎯 General Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Engineering or a related field,
  </li>
  <li>
   7+ years of experience in presales, solution architecture, or consulting roles with a focus on cloud-native technologie,
  </li>
  <li>
   Hands-on knowledge of GCP and/or AWS services across compute, storage and serverless,
  </li>
  <li>
   Strong familiarity with Vertex AI, SageMaker, Bedrock, BigQuery, Redshift, Glue, Dataflow, Anthos, Lambda, GKE/EKS, etc.,
  </li>
  <li>
   Experience presenting end-to-end cloud architectures in customer-facing engagements,
  </li>
  <li>
   Ability to translate business needs into technical strategies and articulate value-based proposals,
  </li>
  <li>
   GCP or AWS certifications (Professional Cloud Architect, AWS Solutions Architect &ndash; Pro) are highly desirable,
  </li>
  <li>
   Exposure to multi-cloud and hybrid cloud strategy and migrations,
  </li>
  <li>
   Excellent communication and presentation skills in English.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🎯 Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Act as the trusted advisor to customers and prospects across GCP and AWS ecosystems,
  </li>
  <li>
   Lead and deliver technical presentations, solution workshops, and value-driven demos tailored to customer needs,
  </li>
  <li>
   Define cloud transformation architectures covering app modernization (microservices, containers, Kubernetes), infrastructure automation and DevOps practices,
  </li>
  <li>
   Architect data platforms with BigQuery, Redshift and propose scalable pipelines using Dataflow, Glue, Kafka, etc.,
  </li>
  <li>
   Present ML/AI/GenAI solutions using Vertex AI, Bedrock, SageMaker, and recommend suitable LLM-based architectures,
  </li>
  <li>
   Collaborate closely with sales, delivery, and product teams to shape customer proposals and define high-level architectures,
  </li>
  <li>
   Lead technical due diligence, RFP responses, and support customer onboarding in early project phases.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🌟 Why Us?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   A corporate and dynamic structure
  </li>
  <li>
   A hybrid working model
  </li>
  <li>
   Comprehensive training and development opportunities
  </li>
  <li>
   A team that leads technology and is open to learning
  </li>
  <li>
   A culture that invests in technology
  </li>
  <li>
   R&amp;D and innovation-focused projects
  </li>
  <li>
   An inclusive work culture that values team spirit
  </li>
  <li>
   Social events and internal communication activities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🚀 Join Us and Shape the Future Together!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🔐 KVKK Ayd&inodot;nlatma Metni
  </strong>
 </p>
 <p>
  Ba&scedil;vurunuz s&inodot;ras&inodot;nda bizimle payla&scedil;aca&gbreve;&inodot;n&inodot;z ki&scedil;isel verileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (KVKK) kapsam&inodot;nda yaln&inodot;zca ba&scedil;vuru de&gbreve;erlendirme ve i&scedil;e al&inodot;m s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla Kafein Yaz&inodot;l&inodot;m Hizmetleri Tic. A.&Scedil;. taraf&inodot;ndan i&scedil;lenecek ve gerekli g&uuml;venlik &ouml;nlemleri al&inodot;narak saklanacakt&inodot;r. Bu i&scedil;e ba&scedil;vurarak, &ouml;zge&ccedil;mi&scedil;inizin veri taban&inodot;m&inodot;zda yer almas&inodot;n&inodot; kabul etmi&scedil; oldu&gbreve;unuzu bildirmek isteriz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Detayl&inodot; bilgiye KVKK
  <strong>
   Ayd&inodot;nlatma Metnimizden
  </strong>
  ula&scedil;abilirsiniz.
 </p>
</div>


Senior Cloud Presales & Solution Consultant

ING Hubs Türkiye

<div>
 <p>
  <strong>
   About ING Hubs 🦁
  </strong>
 </p>
 <p>
  In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
  <strong>
   software development, data management, and retail operations.
  </strong>
 </p>
 <p>
  ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 </p>
 <p>
  <strong>
   Discover ING Hubs Turkiye
  </strong>
 </p>
 <p>
  ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About You
   </u>
  </strong>
 </p>
 <p>
  As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 </p>
 <ul>
  <li>
   5+ years experiences.
  </li>
  <li>
   SWIFT payments is a must.
  </li>
  <li>
   Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
  </li>
  <li>
   Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
  </li>
  <li>
   Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
  </li>
  <li>
   Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
  </li>
  <li>
   Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
  </li>
  <li>
   Good communication skills in English (C1 level)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    How to Succeed
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
  </li>
  <li>
   Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
  </li>
  <li>
   Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
  </li>
  <li>
   Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
  </li>
  <li>
   A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer at ING Hubs Turkiye
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Be Yourself, Be an ING'er
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Dynamic Environment:
   </strong>
   Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
  </li>
  <li>
   <strong>
    Innovation Culture:
   </strong>
   Share your innovative ideas while exploring PACE methodology with us.
  </li>
  <li>
   <strong>
    Global Exposure:
   </strong>
   Participate in global projects and expand your career opportunities.
  </li>
  <li>
   <strong>
    Communication &amp; Celebrations:
   </strong>
   Enjoy various communication activities and celebrations that promote a friendly work environment.
  </li>
  <li>
   <strong>
    Health Care:
   </strong>
   Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
  </li>
  <li>
   <strong>
    Private Pension Plan:
   </strong>
   Secure your future dreams with our private pension plan.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
  </u>
 </p>
</div>


IT Business Analyst

<div></div><div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><p><b>
What you&rsquo;ll build</b></p><p><br>
As part of SAP&rsquo;s Enterprise Architecture team, you will lead customers through their digital transformation journeys &mdash; from strategy to execution. You&rsquo;ll help shape their NorthStar Enterprise Architecture, guide clean core adoption, and translate architectural visions into tangible outcomes through SAP solutions, including the Business Technology Platform (BTP).</p><p></p><p><b><br>
You will:</b></p><p>
Advise customers on future-proofing their IT landscapes, helping them simplify, modernize, and accelerate innovation.<br>
Collaboratively develop a capability/application as-is and target the enterprise architecture model based on SAP&rsquo;s reference industry architecture<br>
Drive the Clean Core imperative by reducing complexity, consolidating systems, and streamlining processes.<br>
Enable organizations to realize the full value of SAP BTP through integration, extensibility, and process optimization.<br>
Advise and drive AI capability Adoption across the customer organization<br>
Act as a trusted advisor across business and IT functions, helping customers align technology decisions with strategic business goals.<br>
Work collaboratively with senior stakeholders to drive adoption and consumption of customers cloud subscriptions<br>
<br>
<b>What you bring</b></p><p><br>
You are a seasoned professional who combines deep technical expertise with business acumen and a genuine empathy for customers.</p><p></p><p><br>
Must-have:</p><p>
10+ years of experience in customer-facing roles (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory).<br>
SAP implementation, transformation experience as a consultant, program director or internal IT .<br>
Proven track record in delivering enterprise business transformations through large-scale application delivery.<br>
Demonstrated S/4HANA technical and/or SAP S/4HANA application/functional knowledge through active transformation projects.<br>
Ability to operate in large and complex organizations with multiple stakeholders<br>
Exceptional communication, influencing, and negotiation skills in English, with the ability to engage senior stakeholders across IT and business.<br>
Fluency in at least one of the following languages is mandatory required: Spanish, Turkish, Portuguese, Hebrew, or Greek.<br>
Ability to operate in large and complex organizations with multiple stakeholders</p><p><br>
Nice to have:</p><p>
Experience using SAP LeanIX and Signavio to document architectures and business processes.<br>
Familiarity with both cloud SAP solutions.<br>
BTP Certifications (Integration Suite, SAP Build).<br>
Professional Certifications such as SAP Enterprise Architecture Framework (LeanIX EAM), SAP Certified Professional&ndash;Enterprise Architect (P_SAPEA_2023), or TOGAF.<br>
<br>
<b>Where you belong</b></p><p><br>
Join a diverse and passionate team of SAP Enterprise Architects driving meaningful digital transformation across industries.<br>
We collaborate closely with various SAP resources, turning strategy into execution with a focus on innovation, sustainability, and business impact.</p><p></p><p><br>
In our team, you&rsquo;ll find:</p><p>
A collaborative environment that values continuous learning and thought leadership.<br>
Opportunities to influence SAP&rsquo;s strategic direction and shape customer success stories.<br>
A culture that celebrates curiosity, creativity, and shared purpose &mdash; where technology serves both people and the planet.</p><p><br>
Together, we&rsquo;re building a digitally empowered world where innovation meets responsibility.</p><p></p><p><br>
Location</p><p>
Spain, Turkey, Portugal, Israel or Greece</p><div><b>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.</div><div></div><div><br>
Successful candidates might be required to undergo a background verification with an external vendor.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div><br>
Applications from disabled individuals are welcome. Applicants must hold a disability certificate, and please specify the type of disability in the resume. ( 歡迎身心障礙障人士投遞履歷、需持有身心障礙手冊 、履歷表請註明是何種類別之身心障礙)</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 442532 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

RISE Enterprise Architect - Driving Adoption and Business Outcomes

Provenir

<div><div><b>Who We Are</b><br>
Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you&rsquo;d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you!</div>
<div></div><div><b>What You&rsquo;ll Do</b><br>
We are seeking a commercially-minded Data Scientist to join our global team, designing and delivering solutions that are deployed across our banking and financial services clients. You will work with a variety of data sources to create, validate, and optimize AI and Machine Learning models that drive measurable business outcomes.<br>
Your primary focus will be to serve as the Data Science business partner for Turkey, working closely with Sales, Professional Services, and customer stakeholders to understand their needs and deliver tailored solutions. You will ensure that models and insights are both technically robust and aligned with local market requirements, regulatory expectations, and business objectives.</div>
<div></div><div>In addition, you will have the opportunity to contribute to global projects as part of the wider Data Science team. This will include sharing best practices, collaborating on model development, and supporting initiatives in other markets when needed.</div>
<div></div><div>This is a remote role with approximately 20% travel is required to clients in Turkey, typically at critical points within the delivery, like project initiation and/or handover of the solution to the client.</div>
<div></div><div><b>Your Responsibilities</b></div>
<ul><li>Identify and source relevant data to build, calibrate and deploy state-of-the-art models using the latest AI/ML technologies and methods.</li>
<li>Understand the problems of our clients, designing appropriate Data Science solutions that meet their business requirements.</li>
<li>Partner with our Solutions Architects and Engineering teams to integrate ML and AI solutions within Provenir products.</li>
<li>While working in a fast-paced environment, interpret, document and successfully communicate solutions to stakeholders, including those in non-technical and senior management roles.</li>
<li>Provide expert input into future analytical strategies and product development</li>
<li>Contribute towards the commercial success and revenue generation</li>
<li>Provide technical guidance to the Sales, Pre-Sales and Professional Services on commercial Data Science opportunities across Turkey and the rest of the world.</li>
</ul>
<div><br>
<b>Your Strengths and Skills ️</b></div>
<ul><li>You have a minimum of 7 years experience in a data science role, including hands-on experience in developing supervised and unsupervised advanced machine learning algorithms.</li>
<li>You have strong data wrangling and manipulation skills for merging, cleansing, and sampling data</li>
<li>You have domain experience in Fraud, Credit Risk Management or Marketing analytics.</li>
<li>You have banking and/or Financial Services experience.</li>
<li>You actively participate in team meetings and can clearly and concisely articulate.</li>
<li>You will take initiative, learn quickly and are able to adapt to shifting priorities.</li>
</ul>
<div><br>
Although not essential, it would be great if you also have any of these strengths,</div>
<ul><li>You have B2B client-facing experience, where you can talk confidently about data and AI.</li>
<li>You have good knowledge of data and banking regulations (e.g. BDDK, KVKK, etc)</li>
<li>You follow best practices across the MLOps lifecycle (e.g. CI/CD, pipeline orchestration and containerization).</li>
</ul>
<div><br>
<b>Interview Process</b></div>
<ul><li>The interview process would typically be structured as follows:
</li><li>Initial chat. This will be with a member of our recruitment team to get a better understanding of your current situation, what you are looking for and any questions you may have.</li>
<li>Technical Challenge. This is a take home task where you will solve a typical Data Science problem in your own time. It will give you an insight into the exciting problems we solve.</li>
<li>Technical Interview. This will be with two data scientists from the global team and primarily consist of technical questions.</li>
<li>Local Team Interview. This will be with Sales Executive and Solutions Architect based in Turkey, and cover mostly business and behavioural competencies.</li>
</ul>
<div><br>
<b>What You&rsquo;ll Love about Us</b><br>
Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That&rsquo;s what makes Provenir unique.
<br>
We offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly options, along with benefits to plan for your future.
</div><div><br>
At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.</div></div>

Data Scientist (Turkey)

<div><div><div><p><b>Information Technology
</b></p></div><div><div><div><b>Location</b></div>
<div>&#304;stanbul, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix&rsquo;s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year. Join us and be part of this journey towards greater opportunities and brighter futures.<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
We&rsquo;re seeking a senior <b>Cloud Solution Architect (CSA)</b> with deep expertise in SQL, Azure SQL and Power BI. In this customer-facing role, you&rsquo;ll lead strategic technical engagements, advise IT and business leaders, and shape cloud strategies that drive innovation and business value. You&rsquo;ll guide customers through architecture design, deployment, and operational excellence&mdash;helping them scale AI solutions and modernize their data ecosystems on Microsoft Azure.</div><p><b>
Responsibilities:</b></p><ul><li>
Build trusted relationships with IT and business leaders to shape their cloud data strategy, emphasizing SQL-based analytics and reporting.</li><li>
Lead architectural design sessions to implement secure, scalable data solutions using Azure SQL Database, Azure Synapse, and Power BI.</li><li>
Design and deploy end-to-end data architectures that integrate structured and unstructured data sources using Azure SQL and Microsoft Fabric.</li><li>
Develop enterprise-grade dashboards and reports in Power BI, enabling data-driven decision-making across business units.</li><li>
Implement data governance frameworks with Azure Purview, ensuring proper cataloging, lineage, and classification of SQL-based assets.</li><li>
Guide customers in optimizing SQL workloads and integrating Power BI with Azure SQL for real-time analytics and visualization.</li><li>
Lead technical workshops and proof-of-concepts focused on SQL performance tuning, Power BI modeling, and Azure data services.</li><li>
Provide strategic guidance on data modernization, including migration from legacy SQL systems to Azure SQL and Synapse.</li><li>
Resolve technical blockers related to SQL query optimization, Power BI integration, and Azure resource configuration.</li><li>
Inspire innovation by helping customers leverage SQL and Power BI to unlock insights and accelerate their cloud transformation.</li></ul><p><b>
 Qualifications:</b></p><ul><li>
10+ years of experience in data engineering, analytics, or cloud solution delivery with a strong SQL foundation.</li><li>
Deep expertise in Azure SQL Database, Power BI, and Azure Synapse Analytics.</li><li>
Proficient in writing complex SQL queries, optimizing performance, and designing relational data models.</li><li>
Demonstrated success in building scalable Power BI solutions integrated with Azure SQL and other cloud data sources.</li><li>
Experience with ELT/ETL pipelines, data lake architecture, and real-time analytics using SQL-based tools.</li><li>
Familiarity with Azure Purview, Microsoft Fabric, and Databricks is a plus.</li><li>
Excellent communication and stakeholder engagement skills across technical and business audiences.</li><li>
Microsoft Certified: Azure Data Engineer Associate or equivalent certifications preferred.</li><li>
Fluent in English and Turkish.</li></ul></div></div></div><p></p>

SQL/Azure SQL Solutions, Cloud Solution Architect

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