it specialist

M.B Marketing

<p><b>We Are Hiring: Account Managers (On-site Only)</b></p><p><b>Location:</b> Levent, Istanbul<br/><b>Working Days:</b> Monday to Friday<br/><b>Working Hours:</b> 07.00-16.00<br/><b>Note:</b> This is an <b>on-site position</b> &ndash; <b>remote work is not available</b></p><p><b>Role Description</b></p><p>This is a full-time on-site role for an Information Technology Specialist, located in Istanbul. The IT Specialist will be responsible for managing and maintaining network systems, ensuring network security, performing troubleshooting tasks. The role requires collaboration with different departments to support their technology needs and resolve any technical issues promptly.</p><p><b>Qualifications</b></p><ul><li>Excellent verbal skills in <b>English </b></li><li>Experience in Information Technology and Troubleshooting</li><li>Proficient in analyzing, diagnosing, and resolving technical issues</li><li>Ability to work independently and as part of a team</li><li>Relevant certifications in IT or related fields are a plus</li></ul><p>Job Type: Full-time</p><p>Pay: 35,000.00TRY - 41,000.00TRY per month</p><p>Language:</p><ul><li>English  (Required)</li></ul>

IT Specialist

Kafaat Business Solutions شركة كفاءات حلول الأعمال

<div>
 <p>
  <strong>
   About Kafaat:
  </strong>
 </p>
 <p>
  Kafa&rsquo;at is a premier company in providing HR services including training, development and management consulting in Saudi Arabia. Since its establishments, Kafa&rsquo;at has been thriving the spirit of productivity and excellence in a highly competitive market. The availability of specialized skillful staff, state of-the art infrastructure and large investment flow, the company has the capability to create comprehensive solutions and development for our partners needs in the areas where it works.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client for Kafaat is looking for IT Specialist.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The IT Specialist is responsible to provide 1st level IT support to all corporate office users and to administer the office infrastructure and systems. This role is essential in ensuring seamless operations across Microsoft 365 services, secure and efficient network performance, and robust firewall protection. The IT Specialist will work closely with Curators and internal teams to maintain high standards of system availability, security, and user support.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities :
  </strong>
 </p>
 <p>
  <strong>
   First-Level Curator Support
  </strong>
 </p>
 <ul>
  <li>
   Provide first-level support to Curators, ensuring their IT needs are met promptly and efficiently.
  </li>
  <li>
   Troubleshoot issues, provide technical assistance, and ensure Curators have the necessary tools and resources to perform their duties effectively.
  </li>
  <li>
   Provide Tier 1 support for internal systems used by Curators and departments such as Finance, Purchasing, HR, and productivity solutions.
  </li>
  <li>
   Coordinate with vendors for system updates, maintenance, and escalated troubleshooting.
  </li>
 </ul>
 <p>
  <strong>
   Microsoft 365 Administration
  </strong>
 </p>
 <ul>
  <li>
   Manage user accounts, licenses, and access controls across Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
  </li>
  <li>
   Provide technical support and training to Curators on Microsoft 365 tools.
  </li>
  <li>
   Ensure data integrity and compliance with internal IT and data protection policies.
  </li>
 </ul>
 <p>
  <strong>
   Network Infrastructure
  </strong>
 </p>
 <ul>
  <li>
   Monitor and maintain the corporate office&rsquo;s LAN/WAN infrastructure, including switches, routers, and wireless access points.
  </li>
  <li>
   Troubleshoot connectivity issues affecting internal systems or Curator operations.
  </li>
  <li>
   Optimize network performance to support enterprise applications and communication tools.
  </li>
 </ul>
 <p>
  <strong>
   Firewall &amp; Cybersecurity
  </strong>
 </p>
 <ul>
  <li>
   Configure and manage firewall systems to safeguard corporate data and systems.
  </li>
  <li>
   Monitor for threats and vulnerabilities; respond to incidents in coordination with IT leadership.
  </li>
  <li>
   Implement cybersecurity best practices in line with Saudi regulatory requirements.
  </li>
 </ul>
 <p>
  <strong>
   Documentation &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Maintain accurate documentation of network diagrams, system configurations, and IT procedures.
  </li>
  <li>
   Prepare regular reports on system performance, incidents, and project updates for the Executive Director of IT.
  </li>
 </ul>
 <p>
  <strong>
   Other Tasks and Projects
  </strong>
 </p>
 <ul>
  <li>
   Complete any other ad hoc tasks as assigned by the ED IT or CISO.
  </li>
  <li>
   Participate in special projects, assist with IT initiatives, and provide support for various IT-related activities as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Qualification and Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field.
  </li>
  <li>
   Minimum 3 years of experience in IT support or systems administration, preferably in a corporate or hospitality
  </li>
  <li>
   Excellent troubleshooting, communication, and customer service skills.
  </li>
  <li>
   Technical Proficiency: Strong knowledge of Microsoft 365 applications and user management.
  </li>
  <li>
   Network Management: Expertise in LAN/WAN infrastructure, troubleshooting, and optimization.
  </li>
  <li>
   Cybersecurity: Proficiency in firewall management, threat monitoring, and regulatory compliance.
  </li>
  <li>
   Familiarity with hospitality and finance platforms (e.g. Procurement BirchStreet, InforSun, etc) is a plus.
  </li>
  <li>
   Documentation Skills: Ability to maintain accurate IT documentation and prepare performance reports.
  </li>
  <li>
   Curator Support: Strong skills in providing first-level support to Curators.
  </li>
  <li>
   Project Management: Capability to handle ad hoc tasks, special projects, and IT initiatives
  </li>
 </ul>
 <p>
 </p>
</div>


Dorchester Collection

<div><div><p>Your future, our legacy</p><h3 class="jobSectionHeader"><b>
Hotel
</b></h3><div>
The Lana - Dorchester Collection</div><h3 class="jobSectionHeader"><b>
Division &amp; Department
</b></h3><div>
Administrative &amp; General - Information Technology</div><h3 class="jobSectionHeader"><b>
Job Title
</b></h3><div>
IT Specialist</div><h3 class="jobSectionHeader"><b>
Contract Type
</b></h3><div>
Permanent</div><h3 class="jobSectionHeader"><b>
Status
</b></h3><div>
Full time</div><h3 class="jobSectionHeader"><b>
Position Overview
</b></h3><div>
<div></div><div>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people &ndash; our Legends &ndash; to live our vision &ndash;Treasured by Guests, Cherished by Employees, Celebrated Worldwide.</div><div></div><div><br>
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.</div><div></div><div><br>
We care about your career and are known for having the absolute best people in the industry. When you join us as an IT Specialist you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll get
</b></h3><div>
<div></div><div>As an IT Specialist at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:</div><ul><li>
Competitive Salary Package</li><li>
World-class Development Opportunities</li><li>
Complimentary stays with breakfast included in our sister Dorchester Collection hotels</li><li>
50% off at bars and restaurants within all of our sister Dorchester Collection hotels</li><li>
Meals on Duty</li><li>
Private Medical Insurance</li><li>
Life Insurance</li><li>
Flight Allowance every 24 months</li><li>
Shared Company Accommodation</li><li>
Company provided transportation to and from work</li><li>
Uniform provided by the Company with complimentary laundry</li><li>
Service Charge</li></ul><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll do
</b></h3><div>
<div></div><div>You&rsquo;ll love what you do and take pride in delighting our guests:</div><ul><li>
You will be responsible for most memorable experience and give seamless connectivity to the Guest during their stay and make sure all the system is working without any downtime to ensure our guests receive nothing but the best experience.</li><li>
You will be the first point of contact for any IT related Guest complaints and make sure that it is attended to on top priority.</li><li>
You need to make sure all the Hotel applications and computer networks are working as per Dorchester Collection standard.</li><li>
To make sure that everyone follows all Dorchester Collection IT policies and procedures and monitors them periodically.</li><li>
Assist in ensuring critical systems, specifically Opera, Simphony, Call Accounting, HSIA, PABX and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</li><li>
Hands-on experience in support for Desktop OS and applications including patches.</li><li>
Monitor the IT Helpdesk calls and close them on a priority basis.</li><li>
You need to make sure all the backups are completed as per the schedule and inform the IT Manager in case there are any issues.</li><li>
Assist the Guest if there is any support or assistance during the stay.</li><li>
You need to follow the Planned Preventive Maintenance (PPM) to all the telecom rooms in the hotel and update the record accordingly.</li><li>
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an IT Support, you&rsquo;ll have the opportunity to bring these to life and continue to create our legacy.</li></ul><div>
The items shared are the essence of a day in the life of an IT Specialist but we&rsquo;ll make sure you are provided with specifics on how we care for our hotel.</div><div></div>
</div><h3 class="jobSectionHeader"><b>
What you'll bring
</b></h3><div>
<div></div><ul><li>You&rsquo;ll bring your unique personality and passion to the role and the team.</li><li>
You have a talent for problem-solving, and the ability to work independently and on your initiative</li><li>
Creative approach to get out of the box ideas.</li><li>
You should have good listening skills to make sure that you completely understand the requirement.</li><li>
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.</li><li>
English is the primary language used in our hotel. You can comfortably communicate in this language.</li><li>
Diploma in IT or related field experience. CCNA and Microsoft Certification is desired.</li><li>
You should have at least 2 years&rsquo; experience in a similar capacity in the luxury hotels in the Middle East.</li><li>
Understanding the Guest facing technologies and troubleshooting</li><li>
Previous experience within the luxury hotel industry is advantageous.</li><li>
Female candidate preferred</li></ul><div></div>
</div></div><div><p>
Position location</p><h3 class="jobSectionHeader"><b>
Job Location
</b></h3><div>
United Arab Emirates</div><h3 class="jobSectionHeader"><b>
Location
</b></h3><div></div><div>
Dubai</div></div></div><div></div>

ASRC Federal

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
<br><br>
IT Specialist
<br>ASRC Federal is seeking qualified IT Specialists to support the Department of Defense Education Activity (DoDEA) in Peachtree City, GA. This role involves onsite work supporting hybrid cloud infrastructure and IT systems, with some flexibility for telework based on government approval.
<br><br>
<b>Position Summary:</b><br>
The IT Specialist will provide systems administration and infrastructure support for hybrid on-premise and cloud environments within DoDEA. This includes managing Windows and Linux servers, Active Directory services, and supporting infrastructure modernization efforts such as cloud migrations. The specialist will ensure IT services are secure, reliable, and meet the agency’s performance and cybersecurity standards.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Administer and maintain Windows and Linux servers in hybrid cloud environments (on-prem and Azure).</li>
<li>Support Active Directory (AD), Group Policy Objects (GPOs), and server patching and compliance.</li>
<li>Assist in cloud migration projects and infrastructure configuration activities.</li>
<li>Maintain documentation for system configurations, procedures, and changes.</li>
<li>Monitor system performance, troubleshoot issues, and provide technical support.</li>
<li>Ensure compliance with DoD cybersecurity policies and performance standards.</li>
<li>Work collaboratively with IT teams to implement infrastructure enhancements.</li>
<li>Participate in incident response and change management processes.</li>
<li>Contribute to system hardening and application of STIGs as required.</li>
<li>Support backup and disaster recovery planning and implementation.</li>
</ul>
<b>Required Qualifications:</b><br>
<ul>
<li>U.S. Citizenship.</li>
<li>Active SECRET security clearance.</li>
<li>Minimum of 8 years of experience in system administration (Windows/Linux).</li>
<li>Familiarity with virtualization platforms such as VMware and Hyper-V.</li>
<li>Experience with Microsoft Azure or hybrid cloud infrastructure.</li>
<li>Security+ or equivalent DoD 8570-compliant certification preferred.</li>
<li>Strong troubleshooting, documentation, and communication skills.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Experience supporting DoD or other federal agencies.</li>
<li>Working knowledge of STIGs, RMF, and other DoD security frameworks.</li>
<li>Familiarity with scripting or automation tools (e.g., PowerShell, Bash).</li>
<li>Experience with monitoring tools and patch management systems.</li>
</ul>
<b>Clearance Requirement:</b><br>
Active SECRET security clearance required. Must be a U.S. Citizen and meet DoD ADP Level II requirements.
<br><br>
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
<br><br>
EEO Statement
<br>ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Diaverum

<div></div><div><div><div><div><div><p>IT Specialist - Riyadh
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyadh, SA, 3734
</div></div></div></div><div><div><div><div><b>Date Posted: </b>8 Sept 2025
</div></div></div></div><div><div><div><div><b>Contract type: </b>Temporary
</div></div></div></div><div><div><div><div><b>Work Type: </b>Hybrid
</div></div></div></div><div><div><div><div><b>Part Time / Full Time: </b>Full Time
</div></div></div></div><div><div><div><div><div><b>About Diaverum</b></div>
<div>
We are a purpose-driven organization &ndash; delivering life-enhancing renal care because everyone deserves a fulfilling life. Our standardized, world-class care delivery sets us apart. Diaverum provides life enhancing renal care to patients with Chronic Kidney Disease (CKD), enabling them to live fulfilling lives. We are one of the world&rsquo;s leading providers of renal care and the largest service provider in the Middle East. Our core service is hemodialysis, but our expertise stretches far beyond this. We offer support and treatments ranging from preventive care, peritoneal dialysis and home care to the coordinated management of patients&rsquo; comorbidities and transplant services. At the heart of what we do is our highly standardized proprietary care delivery model, supported by a continuously evolving digital infrastructure.</div><br>
<div></div>
<div>
For more details, please visit our website &ndash;<b> </b><b>Diaverum Saudi Arabia</b></div><br>
<div></div>
<div><b>
PURPOSE OF POSITION</b></div>
<div>
The IT Specialist will serve as the primary point of contact for resolving all user technical issues within the head office and clinics. This role requires expertise in troubleshooting hardware, software, and network-related issues, with hands-on experience in windows operating system , Office 365 administration, and basic networking. The IT Specialist will travel frequently (30%) to provide on-site support at various clinic locations, ensuring systems run smoothly and users receive exceptional support and training.</div><br>
<div></div>
<div><b>
KEY RESULT AREAS</b></div>
<div><b>
Technical Support</b></div>
<ul>
<li><div>Provide first- and second-level support for IT-related issues, including diagnosing and resolving hardware, software, and network problems.</div>
</li>
<li><div>Troubleshoot and support VoIP systems such as Avaya and Cisco.</div>
</li>
<li><div>Respond to IT help desk requests, track support tickets, and ensure timely resolution with high user satisfaction.</div>
</li>
<li><div>Maintain accurate incident and service request records in a ticketing system, keeping users informed of ticket status.</div>
</li>
</ul><div><b>Help Desk Operations</b></div>
<ul>
<li><div>Manage the IT help desk, ensuring requests are logged, categorized, prioritized, and resolved efficiently.</div>
</li>
<li><div>Handle first-line support and escalate complex issues to second-line support when required.</div>
</li>
<li><div>Provide timely updates to users regarding progress and resolution of their requests.</div>
</li>
</ul><div><b>Active Directory Management</b></div>
<ul>
<li><div>Administer and maintain users and groups within Active Directory, ensuring proper access and permissions.</div>
</li>
<li><div>Support AD user lifecycle management, policy configuration, and integration.</div>
</li>
<li><div>Leverage Microsoft 365 features (E5/E3, e.g., Entra ID; or F3 for frontline support) for secure and efficient operations.</div>
</li>
</ul><div><b>System Setup &amp; Maintenance</b></div>
<ul>
<li><div>Deploy PCs using System Center Configuration Manager (SCCM) and Intune for standardized setup and configuration.</div>
</li>
<li><div>Perform regular system maintenance, including patch and update installation to maintain performance and security.</div>
</li>
<li><div>Install and configure operating systems (Windows or Linux).</div>
</li>
<li><div>Assist with setup and maintenance of hardware such as printers, scanners, and other peripherals.</div>
</li>
</ul><div><b>User Support</b></div>
<ul>
<li><div>Provide first-line support for daily user needs, including account setup, application assistance, and troubleshooting.</div>
</li>
<li><div>Manage user access, including password resets and permissions.</div>
</li>
<li><div>Support network operations by troubleshooting connectivity and maintaining endpoint security protocols such as antivirus.</div>
</li>
</ul><div><b>Incident Management</b></div>
<ul>
<li><div>Document support issues, system configurations, and resolutions for knowledge sharing.</div>
</li>
<li><div>Log and track all incidents through the IT service management system.</div>
</li>
<li><div>Escalate unresolved issues to higher-level teams or vendors when needed.</div>
</li>
<li><div>Ensure timely resolution and clear communication with users throughout the process.</div></li></ul><br>
<div>
</div><div><b>Education:</b></div>
<ul>
<li><div><b>Education:</b> Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</div>
</li>
<li><div><b>Certifications:</b> CompTIA A+, Network+, Microsoft certifications preferred.</div>
</li>
<li><div><b>Knowledge:</b> Familiar with ticketing systems, remote troubleshooting tools, and basic network security best practices.</div></li></ul><br>
<div>
</div><div><b>Experience:</b></div>
<div>
Minimum of 2 years in an IT Specialist, help desk, or equivalent role.</div><br>
<div></div>
<div><b>
Languages:</b></div>
<div>
Fluent in Arabic and English (spoken and written)</div><br>
<div></div>
<div><b>
IT Skills:</b></div>
<ul>
<li><div>Proficient with Microsoft products (Windows 11, Active Directory, Office 365).</div>
</li>
<li><div>Strong verbal communication skills.</div>
</li>
<li><div>Ability to follow technical manuals and complex instructions.</div>
</li>
<li><div>Skilled in operating standard office equipment (computers, printers, copiers).</div>
</li>
<li><div>Service-oriented, reliable, flexible, open-minded, and a strong team player.</div></li></ul><br>
<div>
</div><div>This is a great opportunity to join a purpose-driven and growing healthcare organization that values competence, inspiration, and passion.</div>
<div>
Join a global team where your contribution matters &mdash; and where every role supports the delivery of life-enhancing renal care.</div></div></div></div></div></div><p></p>

SNAP14 Production

<div>
 <p>
  We are looking for an exceptional IT Specialist aka, &ldquo;the tech guy&rdquo;. This passionate technical warrior will be working on IT activities at SNAP14 working closely with the General Manager. We are seeking an experienced and versatile IT Specialist to join our team. This role encompasses a range of responsibilities, including user account management, hardware maintenance, network management, and technical support.
  <br/>
  <br/>
 </p>
 Responsibilities:
 <br/>
 <ul>
  <li>
   Manage user accounts, permissions, and access to Zoho Apps, Google Workspace, and other IT systems, prioritizing data security and privacy.
   <br/>
  </li>
  <li>
   Oversee the provisioning and distribution of IT devices (computers, laptops, mobile devices, etc.) to employees, ensuring proper setup and configuration.
   <br/>
  </li>
  <li>
   Ensure proper functioning of all hardware, including computers, peripherals, and networking equipment. Troubleshoot and resolve hardware issues promptly.
   <br/>
  </li>
  <li>
   Manage and maintain the company's network infrastructure, including routers, switches, firewalls, and wireless access points.
   <br/>
  </li>
  <li>
   Serve as the primary point of contact for all IT-related inquiries and issues, providing technical assistance and timely problem resolution.
   <br/>
  </li>
  <li>
   Collaborate with the marketing and analysis teams to assist with IT-specific tasks, such as data analysis, data integration, and automation.
   <br/>
  </li>
  <li>
   Stay informed about the latest technology trends and industry best practices to suggest and implement improvements.
   <br/>
  </li>
  <li>
   Develop and maintain documentation for IT procedures, policies, and solutions.
   <br/>
  </li>
  <li>
   Provide training and support to end-users to ensure efficient and effective use of IT systems.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Requirements
 <br/>
 <br/>
 <p>
  What are we looking for?
  <br/>
 </p>
 <ul>
  <li>
   Someone dynamic, full of ideas to develop and implement - and quickly!
   <br/>
  </li>
  <li>
   Someone who&rsquo;s resourceful, able to find another way to achieve your objective with maximum impact and find solutions (not problems).
   <br/>
  </li>
  <li>
   Someone growth-minded; always wanting to go a step further and do better.
   <br/>
  </li>
  <li>
   A dynamic person who wants to work and grow a company that is creating engaging quality media content.
   <br/>
  </li>
  <li>
   Someone with previous experience in IT systems customization.
   <br/>
  </li>
  <li>
   Great communication skills and the ability to build and maintain relationships with internal and external stakeholders at all levels.
   <br/>
  </li>
  <li>
   An analytical mind, with strong attention to detail.
   <br/>
  </li>
  <li>
   Written and verbal English and Arabic is a must.
   <br/>
  </li>
  <li>
   Good understanding of analytics software is a plus.
   <br/>
  </li>
  <li>
   Bachelor's degree in Information Technology, Computer Science, or a related field.
   <br/>
  </li>
  <li>
   Strong understanding of IT infrastructure, hardware, software, and networking concepts.
   <br/>
  </li>
  <li>
   Experience with user account management, access control, and data security.
   <br/>
  </li>
  <li>
   Solid troubleshooting and problem-solving skills for both software and hardware issues.
   <br/>
  </li>
  <li>
   Familiarity with network management, including routers, switches, and firewalls.
   <br/>
  </li>
  <li>
   Excellent organizational, communication, and teamwork skills.
   <br/>
  </li>
  <li>
   Ability to manage multiple tasks, prioritize, and meet deadlines effectively.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Benefits
 <br/>
 <br/>
 <p>
  Mobile phone line
  <br/>
 </p>
 <p>
  ADSL package
  <br/>
 </p>
 <p>
  Unlimited Personal Time Off after 3 months
  <br/>
 </p>
 <p>
  Ability to request remote working days after 3 months
  <br/>
 </p>
 Annual employee profit share
 <br/>
 Health insurance
 <br/>
 Social insurance
 <br/>
 <br/>
 <br/>
 <br/>
</div>


<div><b>Company Description</b><p><br>
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.</p><b><br>
Job Description</b><p><br>
As an <b>IT Specialist</b> at <b>SO/ Ras Al Khaimah, part of the All-Inclusive Collection</b>, you will manage, maintain, and troubleshoot the hotel&rsquo;s IT systems and infrastructure. You will ensure seamless technology operations across all departments, support staff and guests with technical issues, and contribute to a smooth, efficient, and innovative SO/ brand experience.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Install, configure, and maintain hardware, software, and network systems across the hotel.</li><li>
Monitor, troubleshoot, and resolve IT issues, including computers, servers, POS systems, PBX, and other technology platforms.</li><li>
Support hotel staff in using IT systems efficiently and provide technical guidance when required.</li><li>
Maintain and update the hotel&rsquo;s network, Wi-Fi systems, and cybersecurity measures.</li><li>
Ensure proper backup, data storage, and recovery procedures are in place and functioning.</li><li>
Assist in the setup and support of audio-visual systems for meetings, events, and conferences.</li><li>
Collaborate with IT vendors and service providers for hardware, software, and technical support needs.</li><li>
Maintain accurate documentation of IT systems, configurations, incidents, and resolutions.</li><li>
Ensure compliance with IT security protocols, company policies, and data protection regulations.</li><li>
Provide technical support for guest-facing technology, including in-room entertainment and connectivity systems.</li><li>
Stay updated on emerging technologies and recommend upgrades or improvements to enhance operations.</li><li>
Uphold professional appearance, communication, and SO/ brand standards when interacting with staff and guests.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</li><li>
Previous experience as an IT Specialist, IT Support, or similar role in hospitality or a corporate environment preferred.</li><li>
Strong knowledge of network administration, hardware, software, and troubleshooting.</li><li>
Experience with hotel management systems (PMS, POS, PBX) is an advantage.</li><li>
Excellent problem-solving, analytical, and communication skills.</li><li>
Ability to work independently and manage multiple IT tasks in a fast-paced environment.</li><li>
Strong attention to detail, organization, and documentation skills.</li><li>
Professional appearance and alignment with SO/ brand identity.</li><li>
Flexibility to work shifts, including weekends, holidays, and on-call duties.</li></ul><br>
<b>
Additional Information</b><p><br>
What awaits you...</p><ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

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