it supervisor

Rixos

<div>Company Description 
With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.
A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.
Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh 
Job Description<ul><li> 
Ensure that all computer systems within the hotel operate in a seamless and uninterrupted manner. Responsible for implementing the Information Systems (IS) Operating Instructions and the operations of the department. The IS personnel is responsible for initially responding to any problems that may occur in the system.</li><li>Solve the problems of computer users according to the practices of the IS Department and the operational standards.</li><li>Ensure that all IS operations are carried out in the best possible manner.</li><li>Responsible for ensuring that all computer and network systems deliver uninterrupted services.</li><li>Monitor actions on the local and Internet network and try to prevent loss of work and time.</li><li>Carry out the periodic maintenance of all computers at the facility, back them up and keep their records</li></ul>
* Make the first intervention for any breakdown reported for a computer, printer or the network distribution system. * Protect the local network against internal and external factors. Ensure the security of the system.<ul><li>Perform all duties in full and as soon as possible.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul> 
Qualifications<ul><li> 
Education: At least a high school or equivalent diploma.</li><li>Experience: At least 4 years of related work experience following associate degree or at least 2 years of work experience following undergraduate degree.</li><li>Foreign Language: Not required.</li><li>Courses and Training: Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: Professional level computer and network knowledge.</li><li>Skills: Expected to have knowledge of legislation / practices / systems in the related field. Performs specific sequential activities that are related to each other.</li></ul></div>

IT Supervisor

Southern Company

<div>IT Supervisor &ndash; Contact Center &amp; My Account
JOB SUMMARY
This position is responsible for the GAS Contact Center, and My Account technology group within the customer technology pillar for Southern Company Gas applications used by GAS Distribution Operations for our state regulated Local Distribution Companies (LDCs). This includes full software development lifecycle of end-to-end Contact Center, and My Account technology program and project delivery, and Contact Center, and My Account technology production support and maintenance. This leader will drive a seamless Contact Center, and My Account delivery that will deliver technology that increases innovation and efficiency. This leader will ensure the GAS Contact Center, and My Account roadmap and technology portfolio align with the overall GAS Technology Delivery strategy, roadmap and goals including ensuring GAS Contact Center, and My Account Technology is simplified and readily supported. This role is responsible for ensuring operational excellence through continuous metric driven improvement providing highly reliable and high-quality technology solutions and support through appropriate design and highly engaged customer service. This position collaborates across Technology Organization (TO) leadership to ensure effective delivery. This leader is responsible for 10 - 14 IT (Information Technology) professionals, including ten (10) employees plus approximately four (4) contractors across various geographic locations. This position is responsible for managing a $1M - $5M annual technology budget with responsibility for a project portfolio of $1M &ndash; $5M.
The position requires business and technology acumen to drive solutions, support and progress that ensure the continued success of the portfolio. This leader influences through active participation in customer activities, and leverages business and technical resources from across the organization to ensure the timely delivery and support of effective business solutions. The position is responsible for the successful implementation and execution of new solution development. This leader will leverage current products for new solutions, influence consolidation and application rationalization. This position will influence simplification of solutions to minimize customization and improve supportability. This leader will also be responsible for the thought leadership on technology direction and decisions based on emerging technologies, industry trends, best practices, and sound business processes for certain business partners. This includes defining and supporting investments that enable the achievement of business objectives and advance the company&rsquo;s capabilities to provide a competitive advantage. This position is responsible for promoting and supporting the realization of what is possible with technology. In close partnership with GAS Business Operations Technology Services (BOTS), this position supports GAS business partners on the Customer Operations Technology Advisory Committee.
This position reports to the Director, GAS Customer Technology.
MAJOR JOB RESPONSIBILITIES
<ul><li><div>Applies leadership and strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and enabler of all facets of Southern Company Gas.</div></li>
<li><div>
Partners with business leaders across the organization and works closely with the technology organization to ensure resources and strategies are aligned to current and future needs of the business.</div></li>
<li><div>
Support and implements a comprehensive Customer Experience (CX) technology roadmap in the Contact Center and My Account area for the supported business.</div></li>
<li><div>
Drives innovation and leverages technology to create value and transform the business.</div></li>
<li><div>
Establishes and maintains excellent working relationships and partnerships with leadership throughout Southern Company Gas and external vendors and suppliers.
</div></li><li><div>Designs technology solutions that are common where possible and custom where it counts.</div></li>
<li><div>
Drives and simplicity of design to ensure highly available systems where needed and maintainability of the ecosystem.</div></li>
<li><div>
Creates an overall technology budget and manages financial performance.
</div></li><li><div>Hires, develops, rewards, and retains a highly qualified and diverse technology leadership team.</div></li>
<li><div>
Establishes and enforces appropriate technology and business policies, practices, and processes.</div></li>
<li><div>
Acts as a student of business and technology, anticipating future needs and directional shifts in both the technology and energy industries.</div></li>
<li><div>
Creates an environment that fosters accountability, innovation, and engagement at all levels.
</div></li></ul>JOB REQUIREMENTS
Education
<ul><li>A degree in Computer Science or a related field is required. An advanced degree is desirable.</li>
</ul>
Experience and Knowledge
<ul><li><div>10 or more years of experience in IT, with at least 5 years of experience managing multiple, medium-to-large- sized and cross-functional teams.
</div></li><li><div>Comprehensive knowledge of information technology with an extensive understanding of application development technologies and methodologies.
</div></li><li><div>Broad knowledge of contact center software and business functions.</div></li>
<li><div>
Experience establishing and defining a comprehensive Contact Center, and My Account and roadmap that meets the strategic and operational objectives of the business.
</div></li><li><div>Broad knowledge of the utility business functions and an understanding of how the Technology Organization adds value to these organizations.
</div></li><li><div>Building strong leadership teams and high performing organizations.
</div></li><li><div>Leading and operating in a fast paced, real-time operational environment with changing business dynamics.
</div></li><li><div>Experience with Waterfall and Agile delivery.
</div></li><li><div>Broad understanding of System Development Lifecycle (SDLC).
</div></li><li><div>Solid foundation in information Technology Infrastructure Library (ITIL).
</div></li></ul>Skills
<ul><li><div>The ability to lead and manage through change. Recognized as a change agent.</div></li>
<li><div>
Knowledgeable about current and future technology trends with the ability to scout and deploy industry-changing technology.</div></li>
<li><div>
Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, and with vendors/ suppliers.
</div></li><li><div>Demonstrated ability to influence key stakeholders and lead through influence.</div></li>
<li><div>
Team player with a collaborative approach to drive solutions for the good of Southern Company.</div></li>
<li><div>
Proven ability to drive efficiency through effective technology management.</div></li>
<li><div>
Ability to operate successfully in a regulated environment with an understanding and appreciation of risk, compliance, corporate policy and procedures, internal controls, and regulatory requirements.</div></li>
<li><div>
Demonstrated ability to connect the dots and apply sound business judgment.
</div></li><li><div>Ability to attract top talent and build high-performing teams. Demonstrated ability to lead, motivate and develop employees and future leaders.
</div></li><li><div>Recognized as an outstanding people manager with the ability to delegate responsibility effectively.</div></li>
<li><div>
Excellent oral and written communication skills, including communicating complex technical topics to various audiences.</div></li>
<li><div>
Excellent customer service skills that exhibit initiative and follow-through to meet customer commitments.</div></li>
<li><div>
Ability to synthesize large amounts of information, determine solutions, and make quality and timely decisions.</div></li>
</ul>
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and beneﬁts will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 17199
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services</div>

IT Supervisor - Contact Center & My Account

ABM Industries Inc.

<div>The SOX IT Supervisor is responsible for leading the design, execution, monitoring, and continuous improvement of ABM&rsquo;s IT General Controls (ITGC) program in support of Sarbanes-Oxley (SOX) compliance. This role sits within the Information Security GRC function and partners closely with Internal Audit, external auditors, and technology stakeholders to ensure the effectiveness of IT controls across enterprise systems and platforms.

The Supervisor will provide oversight of control testing, deficiency evaluation, remediation tracking, and IT technology executive reporting. The ideal candidate combines strong technical knowledge of ITGC domains with leadership capability and the ability to operate effectively in a complex environment.

ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit:

Recruiting Flyer - Staff &amp; Mgmt<ul>
<li>Lead and oversee the IT General Controls (ITGC) program to ensure SOX compliance across enterprise systems.</li>
<li>Supervise and develop two IT SOX Analysts: review testing, documentation, and conclusions for quality and consistency.</li>
<li>Coordinate ITGC risk assessments, control documentation, walkthroughs, and testing activities.</li>
<li>Evaluate control design and operating effectiveness across access management, change management, and IT operations.</li>
<li>Identify control deficiencies, assess risk impact, and drive remediation planning with technology stakeholders.</li>
<li>Track and report on remediation progress; validate corrective actions and escalate risks as needed.</li>
<li>Serve as primary liaison with Internal Audit and external auditors for IT SOX-related activities.</li>
<li>Prepare executive-ready reporting on control performance, deficiencies, and compliance status.</li>
<li>Support continuous improvement initiatives to enhance control effectiveness, automation, and overall control maturity.</li>
<li>Identify strengths and weaknesses in team members and provide training to improve skills and knowledge.</li>
<li>Remain current with emerging trends in SOX compliance and share knowledge with colleagues.</li></ul> 
Education:
<ul>
<li>Bachelor&rsquo;s degree in Information Systems, Computer Science, Accounting, Business, or related field.</li>
</ul>
Experience:
<ul>
<li>6+ years of experience in IT audit, IT risk management, IT compliance, or information security governance.</li>
<li>3+ years of direct experience supporting SOX IT General Controls (ITGC), including control design and operating effectiveness testing.</li>
<li>Strong knowledge of ITGC domains, including logical access, change management, and IT operations.</li>
<li>Experience working within a publicly traded organization.</li>
<li>Demonstrated experience leading, mentoring, or supervising team members.</li>
<li>Experience partnering with Internal Audit and supporting external audit engagements.</li>
<li>Strong written and verbal communication skills, including experience preparing executive-level reporting. 
</li></ul>Licenses:

Preferable, but not required CRISC, CISA, CIA CISSP or equivalent.

Education:
<ul>
<li>Bachelor&rsquo;s degree in Information Systems, Computer Science, Accounting, Business, or related field. 
</li></ul>Experience:
<ul>
<li>Three to Six-plus years&rsquo; experience in IT audit, SOX ITGC documentation and testing.</li>
</ul>
Other:
<ul>
<li>Familiarity with ERP systems such as SAP, Oracle, or Workday.</li>
<li>Experience with GRC platforms (e.g., Navix, AuditBoard).</li>
<li>Working knowledge of identity and access management (IAM), privileged access management (PAM), and cybersecurity control frameworks.</li>
<li>Experience supporting automated controls and IT-dependent manual controls.</li>
<li>Exposure to cloud environments (AWS, Azure, GCP) and related ITGC considerations.</li>
<li>Strong written and oral communication skills across varying levels of the organization.</li>
<li>Excellent judgment and the ability to make quick decisions when working with complex situations.</li>
<li>Organized, with the ability to prioritize and respond within defined SLAs.</li>
<li>Generally familiar with one or more but not limited to: PCI, FFIEC, SOX, HIPAA, GDPR, CCPA and GLBA.</li>
<li>Preferably some experience with Microsoft Azure or Oracle Cloud environments.</li>
<li>Track record of acting with integrity, taking pride in work, seeking to excel, and being curious and flexible.</li>
<li>High degree of integrity, trustworthiness, professionalism and character.</li>
</ul>
Licenses:

Preferable, but not required CRISC, CISA, CIA CISSP or equivalent.
<div>
Working Environment and Travel Requirements: 
 
<ul><li>Corporate office environment. 4 days a week in the office.</li></ul></div><div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Sarbanes Oxley (SOX) IT Compliance Supervisor

St. Joseph / Maud Preston Palenske Memorial Library

Job Posting: Library Systems SupervisorThe Saint Joseph / Maud Preston Palenske Memorial Library seeks an engaging candidate for consideration as the Library Systems Supervisor. The Maud Preston Palenske Memorial Library serves a population of approximately 18,000 year-round residents in the communities of the City of St. Joseph and St. Joseph Charter Township. This harbor community is located on the bluff overlooking Lake Michigan less than two hours from Chicago and within easy driving distance of Kalamazoo and Grand Rapids, MI and South Bend, Indiana. It includes headquarters for a Fortune 500 corporation plus many other businesses. St. Joseph offers award-winning public schools plus quality independent and parochial schools, a community college, regional symphony orchestra, Krasl Art Center, Curious Kids&rsquo; Museum and Cultural Center, The Box Factory for the Arts, and many other amenities.The library, under a new strategic plan, is seeking to evaluate, upgrade, reconfigure, and modernize our facilities and technology to improve both staff and patron experiences. With a new website design already in the works, we are looking for a Library Systems Supervisor who would be excited to face these challenges with us.Job Title: Library Systems SupervisorJob location: Maud Preston Palenske Memorial Library500 Market Street St. Joseph, MI 49085General Description of duties:You will serve as the primary steward of the library's digital and physical technology infrastructure. This involves managing the full lifecycle of hardware and software, ensuring that both staff and the public have seamless access to library services. Key responsibilities include management of a Windows-based environment featuring 40+ workstations, Windows servers, five networked printers, and a 6-hotspot Wi-Fi network and providing technical support to both staff and patrons. You will participate in library operations, strategic planning for technology, and leadership.Department: SupervisorReports to: Library DirectorPosition details:FT hourly - non Exempt - $42,000/year plus benefitsBenefits package includes: health insurance (with vision and dental), life insurance, 13 paid holidays, paid vacation and sick leave, a defined retirement plan, employee assistance program, and flexible spending accounts.Detailed Job Description:● Responsible for Library-related technology and equipment throughout its lifecycle of selection, acquisition, deployment, maintenance and retirement● Consults with staff to determine hardware, software and/or system functional specifications needed to provide library services● Coordinates with City IT personnel and vendors regarding networking and firewall configurations.● Evaluates and recommends technology, communications, and digital resource needs for the library to the Assistant Director and Library Director● Works with vendors on library technology installation; implements complex computer system changes and upgrades.● Maintains technology throughout the library (including but not limited to computers, servers, phone system, and A/V)● Assists staff teams and the public in resolving library related technical issues● Stays informed about emerging technologies as they relate to library services● Keeps an inventory of library technology● Provides monthly updates for staff about library systems projects; attends Board meetings and updates Board of Trustees as needed● Regularly scheduled work on public services desks, including evening and weekend shifts in rotation, assisting patrons of all ages. Tasks include, but are not limited to:○ Checking out library materials according to established procedures○ Register and maintaining borrower database information○ Collect and record fines and fees○ Answer and direct incoming calls○ Notify patrons of materials on hold○ Assist patrons with reference and reader&rsquo;s advisory inquiries● In charge of library operations and building in the absence of Director, Assistant Director, and other Department supervisors● Other duties as assignedExperience and Requirements:● Demonstrated ability to troubleshoot and resolve moderate to complex technical issues on various software platforms including Windows, macOS, iOS and Android● Demonstrated knowledge of and proficiency in current &amp; emerging technologies and software programs; ability to determine which programs help reach organizational goals● Ability to analyze statistics and data● Experience with common programming/scripting languages.● Excellent interpersonal, communication, and organizational skills.● Ability to communicate effectively &amp; clearly with the public and staff team members● Knowledge of and ability to apply library policies and procedures to various situations● Two (2) years involvement with deployment and/or maintenance of software and technology, preferably within a library setting; experience with integrated library software or library services platforms and integrations with other library software platforms (interlibrary loan, digital repository, etc.) a plus.● Preference given to applicants with at least three (3) years of experience working in or with libraries● Applicants must agree to a background checkEducation:Bachelor&rsquo;s degree in Computer Science or a comparable technology degree or Bachelor&rsquo;s degree, any subject with current certifications or equivalent combination of education and experience.Job Type: Full-timePay: From $42,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Library Systems Supervisor

Johnson Electric

<div>Come Innovate Motion with Us
Johnson Electric Group is a global leader in motion systems and our Izmir Plant specializes in delivering high-quality fluid power solutions for the automotive industry. As part of our commitment to innovation and excellence, our Izmir facility is central to producing advanced automotive components, including oil pumps and related assemblies, serving major OEMs in the sector.
We are now looking for an experienced ERP &amp; EDI Supervisor to join and contribute to our team. In this role, you will be responsible for leading and optimizing our ERP systems, specifically Canias ERP, and related applications. This is a great opportunity to make a lasting impact by ensuring the smooth operation of critical business systems that support our daily operations and strategic goals.
Responsibilities:<ul><li>
Maintenance and support of local and divisional applications, mainly ERP System (Canias), EDI, Material Planning (MRP), Production Planning (MPS), Product Development, Quality/SPC, Manufacturing Execution, Material/Inventory and HMI activities</li><li>
Manage and participate in the further development and continuous improvement of the ERP system and related applications according to professional standards</li><li>
Document all of the customizations and processes in a systematic manner</li><li>
Collaborate with local stakeholders in logistics, operations, and finance management to ensure ERP alignment with business needs and local regulations</li><li>
Oversee and lead IT consulting services for the ERP system and related applications ensuring robust and efficient operation</li><li>
Cooperate with sales support and customers to ensure high quality data flow between customers/suppliers and Johnson Electric</li><li>
Act as a point of contact for customer-specific requirements and implement necessary actions</li><li>
Provide training and support to key users to optimize ERP usage</li><li>
Ensure compliance with ISO 9000, ISO 14001, IATF 16949, and other industry standards</li></ul>
Our requirements:<ul><li>
University degree in a technical or analytical field of study, or equivalent experience</li><li>
Minimum 5 years of experience in an IT supervisory role in an industrial environment, automotive experience a plus</li><li>
Experience with Canias ERP system is a must, while experience in ERP systems such as Oracle, SAP is considered a plus</li><li>
Proficiency in SQL, MSSQL, C#, TROIA</li><li>
Fluency in Turkish and English (written and spoken) is a must</li><li>
Strong business process analysis and process improvement skills</li><li>
Highly systematic and well‑organized, with effective customer relationship management skills</li></ul>
What we offer:<ul><li>
A truly international and multicultural work environment, in a company listed among top 500 industrial enterprises in Turkey</li><li>
Private health insurance which includes family members</li><li>
Local pension plan</li><li>
Various allowance benefits</li></ul>
Come join our global, inclusive &amp; diverse team 
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company&rsquo;s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.</div>

ERP & EDI Supervisor

Best Plaza West Bay Hotel

job overviewUnder the general guidance of the General Manager and within the limits of Best Plaza West Bay Hotel policies and procedures, is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel.At Best Plaza West Bay Hotel, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and Responsibilities1. Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware.2. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required.3. Continually keeps informed of Best Plaza West Bay Hotel approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:<ul><li>Computer Hardware systems and devices including PC LAN technology.</li><li>Software operating and utility systems.</li><li>Front Office and Accounts Receivable Property Management Systems.</li><li>Interfaces to and from Front Office Property Management Systems and other Systems.</li><li>Back Office Accounting Systems.</li><li>PC and LAN based Office Automation products.</li><li>Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.</li><li>Point Of Sale Systems.</li><li>Guest and Administration Voicemail.</li><li>Call Accounting.</li><li>PABX systems.</li><li>Cabling.</li><li>Hub / Switch Management Systems.</li><li>Electronic Door Locking Computer System.</li><li>Computer Virus protection.</li><li>Hotel IT Security and Firewalls</li></ul>4. Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads.5. Maintain an up-to-date list of all computer hardware.6. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency.7. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions.8. Installs and tests corporate approved program changes to the hotel computer system(s).9. Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office.10. Understand all standard and hotel customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions.11. Responsible for designating selected individuals for hotel approved system that he/she will train so that these individual can train the users.12. Trains the selected hotel staff to take on the major responsibilities during his/her absence.13. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable.14. Ensures that all computer media saves and back-ups are completed, documented and stored per hotel specifications.15. Maintains uncompromising data and physical security standards.16. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the hotel security specification as described in the hotel security system.17. Administer all user ID&rsquo;s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries.18. Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID&rsquo;s, passwords, security parameters and the most sensitive utility.19. Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID&rsquo;s, passwords, security parameters and the most sensitive utility.20. Maintains technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion.21. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by hotel, computer companies or vendors.22. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back-up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support.23. Conduct &ldquo;Self-Audit&rdquo; of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.24. Follows-up on all outstanding points from the latest EDP audit of his/her hotel.25. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office.26. Conducting the Manager on Duty (MOD) tasks either weekly or weekend to support Hotel operations.aCCOUNTABILITYResponsible for: IT Supervisor/Specialist/OfficeSELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Corporate Code of Conduct9. Familiarize self with the company values.10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-timeExperience:<ul><li>work in hotel w/ same position: 1 year (Required)</li></ul>

Assist. IT Manager

IT Manager (Arabic Speaker) with construction and engineering in UAEJob Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

IT Manager (Arabic Speaker - construction)

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