it support coordinator

Notre Dame School of Milwaukee

<div>Description:

Reports To: VP of Operations
Department: Operations
Location: Saint Florian Office
Employment Status: Exempt
Schedule: Business Hours
Organizational Overview:
Notre Dame School of Milwaukee is a Catholic School founded by the School Sisters of Notre Dame in Milwaukee, WI. Notre Dame School of Milwaukee is a Grade K3-8 Catholic school currently serving over 765 students across three campuses including an all-boys middle school, an all-girls middle school, a co-ed primary school, and an Early Childhood Education program. To learn more please visit our website at www.notredamke.org.
Position Overview:
Notre Dame School of Milwaukee seeks a dependable, organized, and service-minded Operations &amp; IT Support Coordinator to assist with daily school operations and provide basic technology support to faculty and staff. This is an excellent entry-level opportunity for someone interested in gaining hands-on experience in school administration and IT support within a mission-driven environment.
Education/Experience: High school diploma required; Associate&rsquo;s or Bachelor&rsquo;s degree preferred (completed or in progress).
Responsibilities: The roles responsibilities include, but are not limited to:
Operations<ul><li>
Support daily administrative and operational needs</li><li>
Assist with event coordination and logistics</li><li>
Manage supplies and maintain organized records</li><li>
Respond to facilities requests and coordinate with vendors</li><li>
Provide general support to faculty and staff</li></ul>
IT Support<ul><li>
Serve as first point of contact for basic technology issues</li><li>
Troubleshoot common computer, printer, phone, and other classroom and office technology</li><li>
Set up School owned devices and user accounts for staff and students</li><li>
End of school year audit of staff and student devices. Clean/repair/label devices for the coming year</li><li>
Assist with Google Workspace account management</li><li>
Maintain technology inventory and device tracking</li><li>
Coordinate with Director of IT when needed</li></ul>
Requirements:

 Required Competencies:<ul><li>
Customer-service mindset</li><li>
Basic familiarity with Windows and/or macOS environments</li><li>
Basic networking knowledge (TCP/IP, DNS, DHCP)</li><li>
Strong organizational and communication skills</li><li>
Ability to manage multiple tasks and prioritize effectively</li><li>
Positive attitude and willingness to learn</li><li>
Commitment to supporting the mission of Catholic education</li></ul>
Work Conditions:<ul><li>
Must be able to commute between campuses</li><li>
Work is primarily performed in a school or administrative office setting, with frequent interaction in classrooms, hallways, and campus facilities.</li><li>
Occasional early mornings, evenings, or weekend work may be required for school events, emergencies, or special projects.</li><li>
Light physical activity may be required, such as lifting or moving supplies (typically up to 20&ndash;30 lbs).</li></ul>
Mission Statement:
Notre Dame School of Milwaukee, a Catholic school sponsored by the School Sisters of Notre Dame, challenges our students to reach their full potential as individuals, empowering them to direct their God-given gifts toward transforming their community.
Vision Statement:
With deep faith and courage, Notre Dame School of Milwaukee boldly addresses the urgent, critical needs of the community by providing an education focused on student and school growth through quality and innovation</div>

Operations and IT Coordinator

Empower IT Group

Job Summary We are seeking a highly organized and motivated Administrative Assistant (ChAoS Coordinator) to join our dynamic team. Are you the kind of person who thrives in a fast-paced environment, juggling multiple tasks while keeping everything (and everyone) on track? Do you enjoy solving problems, talking to clients, and keeping operations running smoothly? If so, Empower IT Group is looking for a ChAoS Coordinator to join our team!What You'll Be Doing:Customer Support &amp; Account Management&middot; Triage IT support ticket (Create, assign, and solve minor IT issues)&middot; Provide back office support for engineering team.&middot; Upsell relevant products and services to existing customers.&middot; Book and coordinate client appointments.&middot; Calls and Emails to existing clients to ensure their needs are met.Administrative Support&middot; Manage supplier relationships, audit invoices, and reconcile with client billing.&middot; Schedule appointments and support general office operations.&middot; Reviewing, editing and submitting quotes/proposals&middot; Managing Our online presence - Reviewing, editing and posting updates&middot; CRM system oversight, management, and maintenanceSales (Additional Commission-Based incentives!)&middot; Opportunity to earn additional income by selling Empower IT Group products and services to new and existing clients.The successful candidate will have: <ul><li>Strong organizational skills with the ability to manage time effectively.</li><li>Experience in customer service or support roles is highly desirable.</li><li>Competence in computer literacy, including typing speed and accurasy.</li></ul>If you are a proactive individual with a passion for organization and customer service, we encourage you to apply for this exciting opportunity as an Administrative Assistant (ChAoS Coordinator)What We're Looking For:&middot; A self-starter who loves keeping things organized and efficient.&middot; Strong phone and email communication skills and a customer-first mindset.&middot; Some experience in admin, customer service, or account management (bonus points for IT knowledge!).&middot; Comfortable with technology and willing to learn new tools quickly.&middot; A problem solver who can think on their feet and adapt to changing priorities.Why Join Empower IT Group?&middot; A fun, fast-paced environment where no two days are the same.&middot; The opportunity to wear multiple hats and build a versatile skill set.&middot; A supportive team that values initiative, problem-solving, and great customer service.&middot; A commission-based sales option for those who want to earn extra!If you&rsquo;re ready to embrace the chaos and make an impact, we want to hear from you! Apply today!Bonus: Include &quot;Chaos Ninja&quot; in your response to one of our screening questions.Job Type: Full-timePay: $15.00 - $20.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li></ul>Application Question(s):<ul><li>Do you have any experience in IT Support, as an Executive Assistant, or in sales or marketing? Please explain your own unique qualifications for this role.</li><li>This role requires a qualified candidate to have high levels of initiative, attention to detale and to conduct work autonomously. How do you feel your skill set matches this requirement?</li></ul>Work Location: In person

Administrative Assistant (ChAoS Coordinator)

American Expediting

<div>TITLE: Helpdesk Coordinator
ABOUT THE COMPANY: American Expediting provides on-demand transportation services for healthcare and mission-critical industries. Our people are smart, creative problem-solvers dedicated to crafting custom transportation solutions. Our reputation for excellence is hard-earned, with on-time delivery performance for on-demand and scheduled, time-critical shipments. Our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers.
POSITION SUMMARY: The Helpdesk Coordinator provides frontline IT support while coordinating system access, equipment management, and helpdesk operations across the organization. This entry-level (L1) role is ideal for someone early in their IT career who enjoys solving problems, supporting users, and learning enterprise systems in a fast-paced operational environment.
This position plays a critical role in maintaining business continuity by prioritizing incoming support requests based on operational disruption and organizational impact. The Helpdesk Coordinator ensures timely ticket resolution, accurate system access management for employees, and effective coordination of IT equipment and services across the company.
REPORTS TO: Chief Information Officer
RESPONSIBILITIES:
Helpdesk Support &amp; Ticket Management
<ul><li>Provide Level 1 remote technical support for Windows systems, business applications, and basic connectivity issues</li>
<li>Manage helpdesk tickets from intake through resolution using ticketing platforms</li>
<li>Prioritize incoming tickets based on level of operational disruption, business impact, and request volume</li>
<li>Document troubleshooting steps, resolutions, and user communications clearly within the ticketing system</li>
<li>Escalate complex or recurring issues to appropriate technical resources</li>
<li>Maintain consistent communication with users regarding ticket status and resolution timelines</li>
</ul>
User Access Management (Onboarding &amp; Offboarding)
<ul><li>Coordinate new hire system setup, including account provisioning and access configuration</li>
<li>Manage employee onboarding and termination workflows to ensure secure and timely access changes</li>
<li>Provision and deactivate accounts across business platforms including Microsoft 365, internal operational systems, and third-party applications</li>
<li>Support password resets, multi-factor authentication (MFA), and user permission updates</li>
<li>Partner with HR and leadership teams to ensure accurate and compliant access management processes</li>
</ul>
Equipment &amp; Asset Management
<ul><li>Coordinate IT equipment setup, deployment, and recovery for new hires and terminated employees</li>
<li>Maintain inventory tracking for laptops, peripherals, and related technology assets</li>
<li>Prepare devices with required software, configurations, and security settings</li>
<li>Coordinate shipping, returns, and replacement equipment logistics for remote employees</li>
<li>Maintain accurate asset records and lifecycle documentation</li>
</ul>
Systems &amp; Application Support
<ul><li>Provide user support across internal and operational platforms including:
<ul><li>Freshdesk</li>
<li>Dispatch Science</li>
<li>Extensive WMS</li>
<li>Microsoft Dynamics</li>
<li>Microsoft Outlook</li>
<li>Microsoft Teams</li>
<li>Microsoft 365 applications</li>
</ul></li><li>Assist users with navigation, access issues, and basic functionality questions</li>
<li>Support system adoption and promote standardized usage practices</li>
</ul>
IT Operations &amp; Automation Support
<ul><li>Assist with IT operational tasks and technology rollouts</li>
<li>Support workflow automation initiatives using tools such as Power Automate</li>
<li>Assist with reporting and dashboard updates within Power BI</li>
<li>Coordinate system updates, upgrades, and maintenance activities</li>
<li>Support vendor coordination and service requests as needed</li>
</ul>
Process Improvement &amp; Documentation
<ul><li>Maintain and update helpdesk knowledge base articles and internal documentation</li>
<li>Identify recurring issues and recommend process or technology improvements</li>
<li>Support development of standardized IT procedures and workflows</li>
<li>Contribute to continuous improvement of helpdesk efficiency and service delivery</li>
</ul>
MINIMUM QUALIFICATIONS:
<ul><li>1&ndash;2 years of experience in IT support, helpdesk, or related technical role</li>
<li>Basic knowledge of Windows operating systems and Microsoft 365 applications</li>
<li>Experience working with or exposure to ticketing systems</li>
<li>Strong organizational and time-management skills</li>
<li>Excellent communication and customer service abilities in a remote support environment</li>
<li>Ability to manage multiple priorities and follow tasks through to completion</li>
<li>Demonstrated willingness to learn new technologies and grow within IT support</li>
</ul>
Preferred Qualifications
<ul><li>Experience using Freshdesk or similar helpdesk platforms</li>
<li>Exposure to Dispatch Science, Extensive, Microsoft Dynamics, or comparable operational systems</li>
<li>Familiarity with Power Automate or workflow automation tools</li>
<li>Exposure to Power BI reporting or data visualization tools</li>
<li>Experience supporting remote or distributed workforces</li>
</ul>
KNOWLEDGE, SKILLS &amp; ABILITIES:
<ul><li>Strong problem-solving mindset with attention to detail</li>
<li>Ability to prioritize work based on business impact and urgency</li>
<li>Organized and process-oriented approach to task management</li>
<li>Strong documentation and follow-through habits</li>
<li>Collaborative mindset with cross-functional teams</li>
<li>Ability to communicate technical concepts clearly to non-technical users</li>
</ul>
American Expediting is an equal opportunity employer. In accordance with applicable law, American Expediting prohibits discrimination based on any legally recognized basis, including but not limited to race, color, religion, creed, gender, sex, gender identity, sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other basis protected by federal, state or local laws. American Expediting&rsquo;s commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, vendors, and customers.
<div>This role could be based in the US or in Ottawa, Ontario. The compensations range is $40,000 CAD - $42,000 CAD (depending on experience). This is a current vacancy. No Canadian experience required. Automated tools may be used for notetaking, but not in application screening. Candidates must be legally eligible to work in Canada.</div></div>

Help Desk Coordinator

Corus International

<div>Position Title: Senior Associate, IT Service Desk Coordinator
Position Type: Regular Full-Time
Department: Finance &amp; Administration
Location: Washington, DC - Hybrid
Salary Range: $62,000 - $80,000 - $99,000
Corus International provides a competitive, growth-oriented, yet fiscally responsible compensation program. When determining an offer for employment, multiple factors are considered including relevant years of experience, education, skills, internal equity, and budget. Our overall approach is to target the minimum to midpoint for starting salaries, based on these factors.
Additionally, Corus provides a comprehensive and competitive employee benefit package to protect our valued and dedicated staff and their families. Our benefits include three medical plan options with comprehensive prescription drug coverage, low-cost dental coverage with 100% paid vision insurance. Corus also provides a generous retirement plan and PTO to include vacation, sick, holiday, parental, jury, international travel, and bereavement leave; employer-sponsored basic life/AD&amp;D insurance; employee wellness incentives, and employee work/life balance and assistance programs.
Corus International is seeking a Senior Associate, IT Service Desk Coordinator to join its IT team at the Headquarters in Washington, DC.
Position Summary:
The Senior Associate, IT Service Desk Coordinator is responsible for the day-to-day coordination of the Service Desk, supporting both Tier 1 and Tier 2 operations. This role ensures the delivery of reliable and customer-focused support across the organization by managing shift coverage, balancing ticket ques, and guiding service desk staff in alignment with established procedures and service standards.
Responsibilities:<ul><li>
Administer the day-to-day service desk tool (Freshservice), ensuring accurate categorization, CI/Asset updates, and effective use of automations (forms, workflows).</li><li>
Run daily huddles, assign work during shifts, balance channels (phone, chat, portal, email), monitor SLA/OLA adherence, and escalate risks to the Service Desk Manager.</li><li>
Manage incident triage, prioritization, and escalation; coordinate with Tier 2/3 staff and vendors; and support user communications for P1/P2 playbooks.</li><li>
Perform QA checks (ticket hygiene, first contact resolution, communications quality), maintain and improve knowledge base and service catalog entries; and promote shift-left strategy.</li><li>
Capture known errors and workarounds, contribute to problem reviews, and execute standard change tasks for end-user services in accordance with established policies and procedures.</li><li>
Produce daily and weekly operational snapshots (volumes, SLA, backlog, repeat contacts) and propose improvements.</li><li>
Actively resolve Tier 1, Tier 2, and Tier 3 tickets, escalating as needed to stabilize services, address coverage gaps, and support VIP or major incident workstreams.</li></ul>
Supervisory:<ul><li>
This position does not supervise staff.</li></ul>
Required Qualifications:<ul><li>
Bachelor's degree and three years relevant IT experience; or the equivalent combination of education and/or experience.</li><li>
Experience in queue management, major incident communications, and stakeholder handling.</li><li>
Strong knowledge of ITIL practices including Incident, Request, Problem, Change, Knowledge, Serve Catalog management.</li><li>
Proficiency with standard office tools and ITSM infrastructure software</li><li>
Proficiency with service management tools (Freshservice, M365/Teams/SharePoint, Azure AD/Entra ID), endpoint management (Intune), and remote support tools.</li><li>
Clear written and verbal communication skills with the ability to convey complex information clearly and effectively to both technical and non-technical audiences.</li><li>
Ability to coach and influence others.</li><li>
Ability to troubleshoot and resolve technical issues calmly and effectively.</li><li>
Quick learner with strong retention of new information.</li><li>
Skilled in managing multiple tasks and shifting priorities in a fast-paced environment.</li><li>
Ability to work on call during evenings and weekends as needed.</li></ul>
Preferred Qualifications:<ul><li>
Experience working in a global NGO environment preferred.</li><li>
Scripting/automation basics (Power Automate, PowerShell) a plus.</li></ul>
Physical and Mental Requirements:<ul><li>
The mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but are not limited to: learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks.</li><li>
The physical requirements that may be needed to execute responsibilities may include bending, standing, and walking, etc.</li><li>
Must be able to lift, carry or otherwise move up to 50 pounds as needed.</li></ul>
Other Duties:
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor. Global positions that are bound by contracts will not be changed without notice and approval.
Working Conditions, Travel and Environment<ul><li>
Corus has a hybrid work policy, allowing work to be done remotely; two days per week (Tuesday and Wednesday) in the office is required. The employee must be available to work outside normal office hours or weekends as required.</li><li>
This position must be able to travel as required for standard domestic business purposes.</li><li>
Must have authorization to work in the country of assignment.</li></ul>
As a member of the Corus Family, each employee is expected to:<ul><li>
Foster a work environment where everyone feels valued and included.</li><li>
Support employees' evaluation and promotion processes based on skills and performance.</li><li>
Promote a safe, secure, and respectful environment for all members of Corus family, stakeholders in general, and particularly for the communities we serve.</li><li>
Follow Corus Code of Conduct helping to prevent any type of abuse including workplace harassment, sexual abuse and exploitation, and trafficking in persons.</li><li>
Adhere to the Organizational Core Values.</li></ul> 
Corus International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, national origin, sex, age, disability, genetic information, protected veteran, or any other classification protected by applicable local, state or federal laws.</div>

Senior Associate, IT Service Desk Coordinator

Spiral Dunes Telecommunication

About the role Coordinate and prioritize incoming IT support requests, dispatch technicians, and ensure timely resolution while maintaining clear communication with users and technical teams.Key responsibilities<ul><li>Monitor incoming requests via phone, email, ticketing system, and chat; log and categorize incidents and service requests.</li><li>Triage and prioritize tickets based on impact and urgency; assign to appropriate technicians or teams.</li><li>Dispatch on-site and remote technicians, track job progress, and ensure SLAs are met.</li><li>Maintain accurate ticket records, update statuses, and communicate estimated timelines to users.</li><li>Coordinate escalations to 2nd/3rd line support and specialist teams; follow up until resolution.</li><li>Manage daily technician schedules, job assignments, and workload balancing.</li><li>Maintain and update incident and call logs, shift handover notes, and on-call rosters.</li><li>Provide basic remote troubleshooting (password resets, account unlocks, printer queue clears) when applicable.</li><li>Communicate planned outages, maintenance windows, and service interruptions to affected users.</li><li>Support asset booking, spare parts requests, and coordination for on-site visits.</li><li>Produce daily/weekly reports on ticket volumes, SLA compliance, and resource utilization.</li><li>Contribute to improving dispatch processes, runbooks, and knowledge base articles.</li></ul>Qualifications<ul><li>Diploma or degree in IT, Business Administration, or related field; or relevant experience.</li><li>0&ndash;3 years experience in IT service desk, dispatch, call center, or logistics coordination.</li><li>Familiarity with ITSM/ticketing tools (ServiceNow, Jira Service Desk, Zendesk, or similar).</li><li>Basic IT knowledge: user account management, workstation support, printers, and common business applications.</li><li>Strong organisational and multitasking skills; ability to prioritise under pressure.</li><li>Excellent communication and customer-service skills in English; Arabic is a plus.</li><li>Comfortable using phone systems, chat platforms, and email; punctual and reliable.</li><li>Ability to work shifts, including evenings or on-call rotations as required.</li></ul>Preferred (not required)<ul><li>ITIL Foundation certification or customer service training.</li><li>Experience coordinating field technicians or managing schedules.</li><li>Familiarity with basic remote support tools (TeamViewer, AnyDesk, Microsoft Remote Desktop).</li></ul>What we offer<ul><li>Competitive Oman-market salary and benefits.</li><li>Training and opportunities to progress to Service Desk Team Lead or IT Operations roles.</li><li>Supportive team environment and modern tools.</li></ul>Job Type: Full-timePay: RO19.200 - RO30.150 per hourExpected hours: 40 per weekWork Location: In person

Service Desk Dispatcher

Apple

Do you have a passion for keeping critical services running smoothly and a talent for bringing people together to solve problems? Are you a highly motivated and experienced operations professional with a strong desire to improve processes, drive accountability, and create clarity in complex environments? Join Apple's General and Administrative (G&amp;A) Solutions Engineering team as a Support Engineer and play a vital role in ensuring the reliability and operational excellence of our global, mission-critical services. 
 
Description 
 
As a Support Engineer, you'll be at the heart of our operational rhythm - coordinating across teams, owning incident management processes, and ensuring nothing falls through the cracks. You will collaborate with Service Owners, Business Partners, and Support teams to proactively identify service gaps, lead post-incident reviews, and drive continuous improvement initiatives. Your ability to communicate clearly, stay calm under pressure, and follow through on commitments will directly impact the experience of teams and customers who depend on our services every day. 
 
&quot;,&quot;responsibilities&quot;:&quot;Monitor service health and track open incidents, ensuring timely escalation, clear ownership, and consistent follow-through to resolution 
 
Lead and facilitate Post-Incident Reviews (PIRs), ensuring root causes are identified, action items are assigned, and lessons learned are documented and shared 
 
Act as a coordination hub during major incidents - keeping stakeholders informed, aligning response teams, and driving communication with a sense of urgency 
 
Identify recurring patterns in incidents and service disruptions, and champion process improvements to prevent repeat occurrences 
 
Create, maintain, and continuously improve operational documentation including run-books, escalation procedures, on-call guides, and standard operating procedures (SOPs) 
 
Participate in 24/7 on-call rotation, providing support coverage for critical services and serving as a point of contact for incident coordination during off-hours 
 
Streamline operational workflows by identifying manual, repetitive activities and working with teams to build more efficient, scalable processes 
 
Track and report on key service metrics and operational KPIs, sharing insights with stakeholders to drive informed decision-making 
 
Collaborate closely with engineering and business teams to ensure operational readiness for new services and changes, incorporating best practices for support and incident response 
 
Foster a culture of continuous learning, knowledge sharing, and operational discipline across the team 
 
Preferred Qualifications 
 
Familiarity with ITIL frameworks and incident management best practices. 
 
Experience working with service management platforms such as ServiceNow or similar tools 
 
Exposure to monitoring and alerting concepts - ability to read dashboards and understand service health indicators (no coding required) 
 
Experience facilitating Post-Incident Reviews or retrospectives and driving action item completion 
 
Familiarity with project tracking tools (e.g., Jira, Wrike, Quip) 
 
Experience working in cross-functional teams across engineering, operations, and business stakeholders 
 
Minimum Qualifications 
 
2+ years of experience in a service operations, IT support coordination, or project management role supporting enterprise-level services 
 
Demonstrated experience managing or coordinating incident response processes in a fast-paced environment 
 
Experience creating and maintaining operational documentation such as run-books, SOPs, or process guides 
 
Bachelor's degree in Business, Information Systems or work related experience 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $89,000 and $133,600, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Support Engineer, G&A Solutions Engineering (GSE)

Hilton

<div>Sales Coordinator
A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. 
 
What will I be doing? 
As a Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li><li>
Understand fully the hotel amenities, packages and promotions</li><li>
Generate and develop sales leads and contact potential clients to build business relationships</li><li>
Produce quotations and written confirmation to all clients</li><li>
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li><li>
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li><li>
Arrange and carry out Hotel show rounds</li></ul>
What are we looking for? 
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Excellent communication skills</li><li>
High level of IT skills, including Excel, PowerPoint, and Word</li><li>
Proactive approach to meeting deadlines and targets</li><li>
Excellent organisational and administration skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a sales role</li><li>
Relevant degree, in a sales or business discipline, from an academic institution</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Coordinator

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