it support coordinator

Rizan Jewellery LLC

IT Coordinator (3-5 years)Network and Infrastructure proficiency<ul><li>Primary Point of Contact for LAN/WAN/Wireless LAN equipment and related services</li></ul><ul><li>L1 support on Active network, Wireless, and Wired Network Infrastructure of the project.</li></ul><ul><li>Provide support for Troubleshooting and problem-solving</li></ul><ul><li>Keep external and internal stakeholders updated about project deliverables.</li></ul><ul><li>Excellent verbal and written communication skills and ability to interact with technical and nontechnical audiences including customers, executives, managers, and subject matter experts.</li></ul><ul><li>-Create and maintain comprehensive documentation for all implemented networks.</li></ul><ul><li>Analysis complex data, voice or video network documentation, and communicates to senior management regarding the current operational status of networks.</li></ul><ul><li>Proficiency in MS Excel, PowerPoint, and Word</li></ul><ul><li>Coordinate office activities and operations to efficiency and compliance to company policies</li></ul>&middot; Maintain and update records, databases, and other administrative systems&middot; &middot; Respond to emails, phone calls, and other correspondence in a timely and professional manner&middot; &middot; Assist with organizing and managing events, including meetings, workshops, and conferences<ul><li>Supporting department managers, staff, and CEO</li></ul>&middot; &middot; Manage office supplies and inventory, and ensure equipment is maintained and functioning properly&middot; &middot; Collaborate with other departments to ensure seamless communication and coordination across the organizationSkills&middot; Administration skills&middot; Good Oral &amp; written skills in English language.&middot; Great organizational skills&middot; Proven experience as an IT Administration Coordinator or similar&middot; Strong organizational and time-management skills, with the ability to prioritize tasks effectively&middot; Excellent communication and interpersonal skills, with the ability to build positive relationships with stakeholders&middot; Proficient in Microsoft Office Suite and other relevant software&middot; Ability to work independently and as part of a team&middot; Attention to detail and accuracy&middot; Ability to maintain confidentiality and handle sensitive informationQualification&middot; Degree in computer science/application&middot; Minimum of 3 to 5 years&rsquo; experience in IT&middot; Preferrable - CCNA or CCNP Certification with Networking and infrastructure knowledge.Job Types: Full-time, PermanentPay: From AED3,000.00 per month

IT Coordinator

Yatsudoki Chateraise

Role SummaryThe IT Coordinator is responsible for monitoring daily IT activities, managing departmental operations, supporting tasks, and ensuring efficient backend data management. The role also includes managing reports, budget utilization, and contract follow-ups while collaborating with key stakeholders to meet organizational needs.Primary Duties Operational Management<ul><li>Oversee daily workflow systems within the IT department.</li><li>Ensure timely and efficient follow-up on IT requests and issues.</li><li>Assign and manage tasks in the helpdesk system while providing guidance to IT staff.</li></ul>Data Management<ul><li>Store and organize IT department data using appropriate indexing methods.</li><li>Maintain and update data analytics platforms for future use.</li><li>Create analytical reports and track IT budgets in coordination with the CTO.</li></ul>Documentation and Reporting<ul><li>Develop impactful presentations and technical documentation for leadership and colleagues.</li><li>Ensure accurate and timely documentation of IT files, transactions, and activities.</li><li>Track and monitor quotations, LPOs, delivery notes, and invoices.</li></ul>Policy Development<ul><li>Assist in creating and updating IT policies and procedures based on new tools and research.</li></ul>Stakeholder Collaboration<ul><li>Work closely with stakeholders to understand business needs and define technical requirements.</li><li>Maintain relationships with internal and external IT resources and customers.</li></ul>Technical Support<ul><li>Provide IT support and coordinate the helpdesk system to resolve user issues.</li><li>Analyze and provide suggestions on new systems and IT projects.</li><li>Liaise with legal teams for contracts, renewals, revisions, and amendments.</li></ul>Independence of Operation<ul><li>Maintain all IT files, data, and reports.</li><li>Advise and guide IT department employees on file and document management.</li></ul>Qualifications and Experience Education<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or Business Information Management.</li></ul>Experience<ul><li>Minimum of 2 years in a similar role.</li><li>Experience in helpdesk support and IT delivery management.</li></ul>Certifications<ul><li>CAPM or equivalent Project Management certification (preferred).</li></ul>Technical Knowledge<ul><li>Proficiency in Microsoft Azure Fundamentals, AWS Essentials, and MCSA.</li><li>Knowledge of computer hardware, company software, AI, and Fintech.</li><li>Skills in process mapping tools and data analytics.</li></ul>Skills<ul><li>Project management and data analytics capabilities.</li><li>Attention to detail with a customer-focused approach.</li><li>Creative, innovative, and problem-solving mindset.</li></ul>Key Responsibilities<ul><li>Ensure compliance with IT policies and procedures.</li><li>Provide updated reports and manage IT budgets effectively.</li><li>Maintain smooth operations within the IT department.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your salary expectation ?</li><li>Do you have any certification in Project Management or CAPM ?</li></ul>Experience:<ul><li>IT Coordinator: 2 years (Preferred)</li></ul>

IT Project Coordinator - Female Only

Sharp Brains Limited

Sharp Brains, a global IT services company, is hiring an IT Support &amp; Service Delivery Coordinator to manage client communications, engineer scheduling, and daily IT support operations.You&rsquo;ll act as the bridge between customers and technical teams &mdash; ensuring smooth delivery, timely responses, and excellent service standards.Key Responsibilities<ul><li>Coordinate IT field service and support tickets with customers and engineers.</li><li>Communicate clearly with international clients via email and phone.</li><li>Track SLAs, incidents, and reports using ticketing tools (e.g., ServiceNow, Zoho, Jira).</li><li>Prepare daily updates and service performance summaries.</li><li>Support Service Delivery Managers with scheduling, follow-ups, and documentation.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Business, or Communications.</li><li>1&ndash;3 years of experience in helpdesk, IT coordination, or customer service.</li><li>Excellent English communication skills (spoken &amp; written).</li><li>Organized, proactive, and confident handling international clients.</li><li>Strong skills in Excel / Google Sheets and familiarity with ticketing tools.</li></ul>Why Join Sharp Brains<ul><li>Work with global enterprise clients and international teams.</li><li>Clear path to grow into Service Delivery Manager roles.</li><li>Competitive pay, bonuses, and a fast-paced professional environment.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have hands-on experience using any IT ticketing or service management tools (e.g., ServiceNow, Zoho Desk, Jira, or similar)?</li><li>This job requires frequent communication with international clients. Are you fluent in spoken and written English?</li><li>Have you previously worked in a role that involved direct communication with clients or customers (by email, phone, or chat)?</li></ul>Experience:<ul><li>Customer Support: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

IT Engineer

Benchmark Foods Trading LLC

Benchmark Foods is a leading distributor in UAE servicing the finest quality foods and beverages. Our network of coverage includes Cafeteria, Restaurants, Star hotels and Retail channels including hypermarkets, supermarkets, cooperative stores and traditional / grocery outlets.We are actively looking for IT Cordinator to carry out our daily IT Operations.What we want?<ul><li>Knowledge in Microsoft Apps and SaaS applications like Zoho Apps &amp; Van Sales Apps.</li><li>Basic knowledge about the Sales &amp; Supply Chain operations.</li><li>0 - 2 Years of working experience as an IT Co-Ordinator or in the co-ordination / Support role.</li><li>Technical knowledge required in troubleshooting &amp; support related to network &amp; other IT Hardware issues.</li><li>Own day-to-day IT operations: create/configure user accounts, Email IDs, set up devices, ensure smooth working of Saas Apps &amp; tools.</li><li>Provide responsive L1/L2 support.</li><li>Ensure secure, reliable and well documented IT services.</li><li>Ready to work 6 days a week.</li></ul>What must you have?<ul><li>Education: B.E / BSC in Computer Science / B.Tech in Information Technology</li><li>Age: 22 - 30</li></ul>Note: Preferred Male CandidateJob Types: Full-time, Permanent, Fresher

Banvit BRF

<div>
 Have you ever imagined to be part of one of the biggest food companies in the world?
 
 
 Nourish life is our commitment. This is not limited to food production &ndash; it extends to projects, initiatives and causes we embrace. In order to deliver quality products, we have a team dedicated to innovating every day. We have more than 100,000 employees worldwide. A large team that has a global vision, without leaving aside the local needs.
 
 
 Each member of our team is important to make BRF one of the largest food companies in the world. We are guided by values that serve as a compass for our work. Ethics in all actions, transparency in our value chain and innovation are non-negotiable points for us.
 
 
 Come and join us to be part of this food giant!
 
 
 BRF values and promotes an inclusive and diverse culture. We consider persons with disabilities for all our opportunities.
 
 
 
 What will you be doing at Banvit BRF?
 
 
 
 
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 Manage and process IT-related invoices and ensure timely booking and reconciliation.
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 Oversee the allocation, activation, and deactivation of mobile phones and SIM cards.
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 Maintain accurate records of IT assets, including lifecycle tracking and refresh plans.
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 Monitor and manage IT support tickets, ensuring timely resolution and escalations.
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 Track and report on key performance indicators (KPIs) for the IT department.
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 Manage IT targets reports, including KPIs, projects updates, variances, and action plans.
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 Prepare monthly reports to assess progress of departmental targets.
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 Identify KPI data trends and and recommend areas for improvement.
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 Prepare materials and presentations for internal meetings and reviews.
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 Follow up on action items and ensure timely completion of tasks across the IT team.
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 Support in organizing and documenting IT processes and standards procedures.
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 Manage routines involving IT, such as target checks, capex, and budget meetings.
 
 
 
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 </ul>
 
 What kind of profile are we looking for?
 
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in business administration, Finance, information technology, Computer science or a related field.
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 2&ndash;4 years of experience in IT analysis, IT governance, business operation or technology management.
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 Hands-on experience with ITSM tools (ServiceNow) is a plus.
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 Working knowledge of IT governance frameworks such as ITIL and COBIT.
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 Experienced in creating and coordinating monthly IT targets reports, including KPIs, projects updates, key metrics, variances, and action plans
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 Advanced level of English
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 Living in Bandirma
 
 
 
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 </ul>
 
 What competencies are key to this role?
 
 
 
 
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 Tech-savvy, with a strong grasp of IT systems, tools, and platforms.
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 Excellent organizational and multitasking abilities, capable of handling multiple priorities efficiently.
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 Analytical mindset with attention to detail and problem-solving skills.
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 Self-motivated and collaborative, able to work independently and as part of a team.
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 Proficient in financial analysis and reporting, with a solid understanding of budgeting and cost tracking.
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 Good understanding of IT infrastructure and lifecycle management.
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 Experienced in IT asset management and procurement process.
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 Skilled in preparing executive-level reports and dashboards.
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 Experienced in defining, designing, and implementing new processes to improve efficiency and controls.
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 Capable of managing multiple projects and supplier requests across various stages.
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 Competent in defining and structuring KPIs, performance indicators, and operational guidelines.
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 Advance proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Power BI)
 
 
 
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 </ul>
 
 What can you expect from Banvit BRF?
 
 
 
 
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 Being part of a global, collaborative and dynamic working environment
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 Strong corporate culture with commitments to customers, employees &amp; environment we serve
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 Vertical, horizontal, and cross-functional growth opportunities
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 Competitive compensation package
 
 
 
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 </ul>
 
 #BRFBanvit #KariyerF&inodot;rsatlar&inodot; #BanvitseTamam #BRF
 
 
 
 Stay tuned on our Website to be aware about all the job opportunities we have!
</div>

SEO Sr Analyst(Operations Excellence)

Sonata Software

<div>
 
 
 Key Responsibilities
 
 
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 Coordinate with Outsourced partners during and downtime, IT issues or disruption, which prevents the frontline and non-frontline team to do their jobs in a frictionless manner.
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 Provide a 1st level of Technical Troubleshooting to for all the issues that get reported to the team by taking the Incident management approach
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 Involve the IT, Operations and other support Teams for further trouble shooting if the 1st level of support doesn&rsquo;t resolve the issue, to ensure the execution to the plan is with minimal or no disruptions.
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 Coordinate with all the relevant departments to achieve common objectives, like - Service level, Tool Uptime, Minimal downtime and by troubleshooting
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 This team currently operates in US Hours and hence the candidate is required to be flexible with respect to work hours and open evening and night shifts
 </li>
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 Strong analytical and problem-solving skills to identify and present problem analysis and recommend solutions in a creative and logical manner.
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 Drives strategies for the team and the organization and is able to work towards innovation and process improvement ideas to bring about a positive change.
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 </ul>
 
 
 
 
 
 
 
 
 Essential Requirements
 
 
 
 
 Mandatory Skills
 
 
 <ul>
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 STS &ndash; Order Management or OTC background
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 1-2 years of relevant experience or equivalent combination of education and work experience.
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 Support experience in similar domains
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 Strong verbal and written communication
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 Multi-tasking, stakeholder engagement, and real-time problem-solving
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 Strong Technical trouble shooting skills.
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 Good knowledge of Reporting, Metrics &amp; Analytical skills
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 Competencies in accordance to our culture code
 </li>
 </ul>
 
 
 
 
 
 Desirable Requirements
 
 
 <ul>
 <li>
 Good sales process knowledge
 </li>
 <li>
 Good OTC Knowledge
 </li>
 </ul>
</div>

Analyst

Passkey Computer Services

Passkey is a well-established IT Service Provider in the Twin Cities. Started in 1991. We provide Cybersecurity, IT consulting, deployment, monitoring and support services. We work with our clients, and/or their IT staff. Every day we are tasked with understanding complex and quickly evolving technologies. The culture at Passkey is fun, fast-paced and full of variety. All employees are able to contribute, learn and grow in a hands-on environment.Duties and responsibilities:<ul><li>Managing all new and open customer requests (tickets)</li><li>Primary intake point for customer&rsquo;s requests via phone, email, and triage queue</li><li>Communication with customers regarding the status and acknowledgement of requests</li><li>Responsible for properly setting up tickets from their inception to completion</li><li>Tech scheduling and dispatching</li><li>Collaborate to schedule remote/onsite work and projects based on technical resource availability, technician ability, and client relationship</li><li>Assisting with follow-ups</li><li>Proper documentation on new processes or procedures</li><li>Running and analyzing utilization and other reports</li><li>Assisting with procurement, receiving and some shipping</li><li>Track incoming/outgoing inventory</li><li>Scheduling meetings and running point on daily huddles</li><li>Projects as assigned</li></ul>Qualifications:<ul><li>2 or 4+ year degree preferred</li><li>3+ years customer service experience required</li><li>Prior work with project and ticketing systems</li><li>Proficient in Microsoft Office</li><li>Some exposure to IT service or IT experience preferred</li></ul>Skills:<ul><li>Must be highly organized</li><li>Must have a sense of urgency</li><li>Detailed-oriented</li><li>Ability to work in a fast-paced environment</li><li>Must be able to manage time effectively</li><li>Ability to coordinate schedules</li><li>Possess excellent interpersonal and customer service skills</li><li>Strong written and verbal communication skills</li></ul>We offer:<ul><li>10 Holidays/10 Vacation days/5 PTO Days</li><li>Health/Life Insurance</li><li>Dental Insurance</li><li>SIMPLE plan with 3% company match</li></ul>Job Type: Full-timePay: $26.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Optional: Why do you think you would be a good fit for this role?</li></ul>Experience:<ul><li>Project Management: 4 years (Preferred)</li><li>customer service: 6 years (Required)</li></ul>Ability to Commute:<ul><li>Golden Valley, MN 55422 (Required)</li></ul>Ability to Relocate:<ul><li>Golden Valley, MN 55422: Relocate before starting work (Required)</li></ul>Work Location: In person

IT Service Coordinator/Office Manager

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IT Coordinator

IT Project Coordinator - Female Only

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SEO Sr Analyst(Operations Excellence)

Analyst

IT Service Coordinator/Office Manager