it support engineer

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a skilled and proactive IT Support Engineer to join our technical team in Dubai. This role is ideal for a technology-focused professional who can maintain IT systems, provide technical support, and ensure smooth business operations within a fast-paced logistics and relocation environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Troubleshoot system errors and resolve technical problems efficiently.</li>
<li>Monitor network performance and ensure system stability.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through regular backups and antivirus protection.</li>
<li>Maintain IT documentation, asset records, and support logs.</li>
<li>Assist in software upgrades, system updates, and technology implementation.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration roles.</li>
<li>Strong knowledge of computer hardware, software, and networking concepts.</li>
<li>Experience with troubleshooting and IT infrastructure maintenance.</li>
<li>Familiarity with Microsoft systems and cloud-based platforms is an advantage.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong technical troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Time management and multitasking skills</li>
<li>High level of responsibility and confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Trustbend Packers &amp; Movers, reliable IT systems are essential for ensuring smooth logistics operations and business efficiency. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic organization.</div>

IT Support Engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technical team in Dubai. This role is ideal for a technology-focused professional who can maintain IT systems, provide technical assistance, and ensure smooth day-to-day operations within a fast-paced logistics environment.
Key Responsibilities:
<ul><li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Troubleshoot system errors and resolve technical problems efficiently.</li>
<li>Monitor network performance and ensure system stability.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through regular backups and antivirus protection.</li>
<li>Maintain IT documentation, asset records, and support logs.</li>
<li>Assist in software upgrades, system updates, and technology implementation.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>Requirements:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration roles.</li>
<li>Strong knowledge of computer hardware, software, and networking concepts.</li>
<li>Experience with troubleshooting and IT infrastructure maintenance.</li>
<li>Familiarity with Microsoft systems and cloud-based platforms is an advantage.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
</ul>Skills &amp; Competencies:
<ul><li>Strong technical troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Time management and multitasking skills</li>
<li>High level of responsibility and confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>At Noorka Logistics, reliable IT systems are essential for maintaining smooth logistics operations and business efficiency. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic logistics organization.</div>

SOS Computer Technology

Job Description (JD) &ndash; IT Support Engineer (School IT Infrastructure Management)Position: IT Support Engineer Department: Information Technology (IT) Reporting To: School Administrator / IT Manager / Principal / Management Location: School Campus Employment Type: Full-TimePosition SummaryThe IT Support Engineer is responsible for managing, maintaining, and supporting the school's IT infrastructure, ensuring uninterrupted operation of IT systems, networks, classroom technologies, AV systems, servers, end-user devices, and cybersecurity practices. The role includes proactive monitoring, troubleshooting, asset management, user support, and implementation of IT solutions to support educational and administrative operations.Key Responsibilities1. IT Infrastructure Management<ul><li>Manage and maintain school IT infrastructure including:</li><li>Servers (Physical)</li><li>Monitor system performance and uptime.</li><li>Ensure high availability of critical IT systems.</li><li>Perform regular maintenance and updates.</li></ul>2. User Support &amp; Helpdesk<ul><li>Provide Level 1 and Level 2 support to:</li><li>Teachers</li><li>Administrative staff</li><li>Management</li><li>Students (where applicable)</li><li>Diagnose and resolve hardware/software issues.</li><li>Handle support tickets within agreed SLA.</li><li>Provide onsite and remote support.</li></ul>3. Device ManagementSupport and maintain:<ul><li>Desktop PCs</li><li>Laptops</li><li>Printers</li><li>Interactive displays</li><li>Projectors</li><li>Classroom AV equipment</li></ul>4. Asset Management<ul><li>Maintain updated IT asset inventory.</li><li>Track warranties and AMC contracts.</li><li>Record installation, repairs, and replacements.</li><li>Generate periodic asset reports.</li></ul>5. Documentation &amp; ReportingPrepare and maintain:<ul><li>IT policies</li><li>Incident reports</li><li>Maintenance records</li><li>Daily/weekly activity reports</li><li>Preventive maintenance schedules</li></ul>Daily Duties<ul><li>Respond to user support requests.</li><li>Perform preventive maintenance.</li><li>Update asset inventory.</li><li>Resolve reported incidents.</li></ul>Required Skills &amp; QualificationsEducation<ul><li>Bachelor&rsquo;s Degree/Diploma in IT, Computer Science, Network Engineering, or related field.</li><li>Language &ndash; English, Hindi, Malayalam, Arabic will be preferred.</li></ul>Experience<ul><li>2&ndash;5+ years of IT support experience (preferably in schools or educational institutions).</li></ul>Technical SkillsExperience with:<ul><li>Windows Server</li><li>Active Directory</li><li>Microsoft 365 Administration</li><li>Google Workspace</li><li>Networking (TCP/IP, VLAN, Firewall)</li><li>Printers</li><li>Endpoint security solutions</li></ul>Preferred certifications:<ul><li>Microsoft Certified</li><li>CCNA</li></ul>Key Competencies<ul><li>Troubleshooting skills</li><li>Communication skills</li><li>Time management</li><li>Documentation ability</li><li>Customer service mindset</li><li>Problem solving</li><li>Ability to work under pressure</li></ul>Performance KPIs<ul><li>Ticket response and closure time</li><li>Infrastructure uptime %</li><li>User satisfaction score</li><li>Preventive maintenance completion</li><li>Backup success rate</li><li>Asset accuracy</li><li>Security incident resolution time</li></ul>Working Conditions<ul><li>Availability for emergency support outside working hours when required.</li><li>Onsite support across school campuses (if applicable).</li><li>Participation in weekend maintenance activities when needed.</li></ul>Employee Responsibilities &amp; Conduct<ul><li>Follow school policies and SOPs.</li><li>Report to School Administrator, IT Staff, and Principal as directed.</li><li>Do not access unauthorized systems, accounts, or areas.</li><li>Maintain confidentiality of school data.</li><li>Avoid misuse of school IT resources.</li><li>Damage or loss caused by negligence may result in recovery as per company policy.</li><li>Maintain professional behavior on client/school premises.</li></ul>Pay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities: <ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 9:00AM to 6:00PM Monday to SaturdayJob Types: Full-time, Internship, FresherWork Location: In person

APEX SCAFFOLDING DUBAI

We are looking for an experienced IT Support Engineer with strong knowledge of desktop support, networking, and server administration. The ideal candidate will be responsible for maintaining IT infrastructure, troubleshooting technical issues, and ensuring smooth operation of network and server environments.Key Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, and other IT equipment.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Manage and troubleshoot LAN, WAN, Wi-Fi, VPN, switches, routers, and firewalls.</li><li>Monitor and maintain Windows Server environments, Active Directory, DNS, DHCP, and Group Policies.</li><li>Perform server backup, restoration, and disaster recovery procedures.</li><li>Configure and manage Microsoft 365, Outlook, and cloud-based services.</li><li>Diagnose and resolve hardware, software, network, and server-related issues.</li><li>Maintain IT documentation, asset inventory, and support records.</li><li>Ensure IT security policies and best practices are followed.</li></ul>Job Location: Jebel Ali, Industrial area 1Working days in a week: 5 (Saturday &amp; Sunday holiday)Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 3 years (Preferred)</li><li>Server: 3 years (Preferred)</li><li>Networking: 3 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Work Location: In person

AsSuffa School of Excellence

We are looking for a skilled and proactive IT Support Engineer to provide end-to-end technical support for our organization. The ideal candidate will be responsible for maintaining IT systems, supporting users, ensuring smooth network connectivity, managing Microsoft 365 services, and handling backup and recovery operations.This role requires strong troubleshooting skills, attention to detail, and the ability to resolve technical issues efficiently to minimize downtime.Key ResponsibilitiesIT &amp; End-User Support<ul><li>Provide day-to-day technical support for desktops, laptops, printers, and peripherals</li><li>Troubleshoot hardware and software issues on Windows systems</li><li>Install, configure, and update operating systems and applications</li><li>Resolve performance issues, system errors, and malware-related problems</li></ul>Networking &amp; Connectivity Support<ul><li>Troubleshoot LAN/WAN and WiFi connectivity issues</li><li>Configure and support VPN access for remote users</li><li>Diagnose and resolve network-related problems</li><li>Ensure stable internet and internal network connectivity</li></ul>Microsoft 365 Support<ul><li>Manage user accounts, licensing, and permissions</li><li>Provide support for Outlook, Teams, and other Microsoft 365 applications</li><li>Troubleshoot email, login, and synchronization issues</li><li>Assist with user onboarding and offboarding in M365 environment</li></ul>Backup &amp; Data Recovery<ul><li>Monitor and manage system and server backups</li><li>Perform data restoration and recovery when required</li><li>Ensure backup integrity and reliability across systems</li><li>Support disaster recovery processes when needed</li></ul>General IT Operations<ul><li>Maintain IT documentation and support records</li><li>Assist in implementing IT policies and best practices</li><li>Collaborate with teams to improve IT infrastructure performance</li><li>Ensure timely resolution of support tickets</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in IT support or a similar technical role</li><li>Strong knowledge of Windows OS environments</li><li>Understanding of networking fundamentals (LAN, WAN, VPN, WiFi)</li><li>Hands-on experience with Microsoft 365 administration and troubleshooting</li><li>Basic knowledge of backup and recovery processes</li><li>Strong problem-solving and communication skills</li><li>Ability to work independently and manage multiple issues</li></ul>Work Location: In person

Amjad Smartech Solutions

Amjad Smartech Solutions is looking for an IT Engineer to join our team. We are seeking a motivated individual with good technical knowledge and willingness to learn and grow in the IT field.Responsibilities<ul><li>Configure and maintain computer networks and servers</li><li>Troubleshoot hardware, software, and connectivity issues</li><li>Install and manage Windows systems and Office 365 environments</li><li>Manage NAS storage solutions and backups</li><li>Configure and maintain VoIP communication systems</li><li>Install and support CCTV systems, especially Hikvision</li><li>Configure and manage UniFi networking products and ecosystem</li><li>Configure and maintain Fortigate firewalls</li><li>Perform structured cabling and onsite IT support when required</li></ul>Preferred Skills<ul><li>Networking and server management</li><li>Windows administration</li><li>Office 365 support</li><li>NAS storage management</li><li>VoIP systems knowledge</li><li>Hikvision CCTV systems</li><li>UniFi products and ecosystem</li><li>Fortigate firewall configuration and management</li><li>Basic cabling and troubleshooting skills</li></ul>Requirements<ul><li>Degree in IT, Computer Science, or related field is preferred but not required.</li><li>Ability to learn and adapt quickly.</li><li>Ability to work independently and within a team</li><li>Excellent English communication skills are mandatory.</li></ul>Please submit your CV with valid UAE number and you may be contacted for phone interview.Work Location: In person

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