it support engineer

Trustbend Logistics

<div>At Trustbend Packers &amp; Movers, we understand that seamless IT operations are the backbone of efficiency in today&rsquo;s business world. We are currently looking for a skilled and proactive IT Support Engineer to join our team in Dubai, ensuring smooth functioning of our systems, networks, and technology infrastructure.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and networking issues.</li>
<li>Install, configure, and maintain computer systems and applications.</li>
<li>Monitor and troubleshoot system performance to ensure minimal downtime.</li>
<li>Manage user accounts, email configurations, and system access.</li>
<li>Perform routine system updates, patches, and backups.</li>
<li>Ensure network security by monitoring and addressing vulnerabilities.</li>
<li>Support staff with IT-related queries and provide timely resolutions.</li>
<li>Maintain IT inventory and documentation for systems and assets.</li>
<li>Coordinate with external vendors for IT equipment and services when required.</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux operating systems and networking protocols.</li>
<li>Familiarity with troubleshooting hardware, printers, and office IT equipment.</li>
<li>Good understanding of cybersecurity practices and data protection.</li>
<li>Ability to prioritize tasks, manage time effectively, and work independently.</li>
<li>Excellent problem-solving and communication skills.</li>
</ul>
Becoming part of Trustbend Packers &amp; Movers in Dubai as an IT Support Engineer offers you the chance to play a vital role in maintaining the company&rsquo;s IT stability and efficiency. If you have the passion and skills to keep technology running smoothly, we would be glad to welcome you to our team.</div>

IT Support Engineer

Trustbend Packers & Movers

<div>
 <ul>
 <li>
 Full Time
 </li>
 <li>
 Dubai
 </li>
 <li>
 Posted 5 days ago
 
 
 </li>
 </ul>
 At
 
 Trustbend Packers &amp; Movers
 
 , we understand that seamless IT operations are the backbone of efficiency in today&rsquo;s business world. We are currently looking for a skilled and proactive
 
 IT Support Engineer
 
 to join our team in
 
 Dubai
 
 , ensuring smooth functioning of our systems, networks, and technology infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support for hardware, software, and networking issues.
 </li>
 <li>
 Install, configure, and maintain computer systems and applications.
 </li>
 <li>
 Monitor and troubleshoot system performance to ensure minimal downtime.
 </li>
 <li>
 Manage user accounts, email configurations, and system access.
 </li>
 <li>
 Perform routine system updates, patches, and backups.
 </li>
 <li>
 Ensure network security by monitoring and addressing vulnerabilities.
 </li>
 <li>
 Support staff with IT-related queries and provide timely resolutions.
 </li>
 <li>
 Maintain IT inventory and documentation for systems and assets.
 </li>
 <li>
 Coordinate with external vendors for IT equipment and services when required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 Proven experience as an IT Support Engineer or in a similar technical role.
 </li>
 <li>
 Strong knowledge of Windows/Linux operating systems and networking protocols.
 </li>
 <li>
 Familiarity with troubleshooting hardware, printers, and office IT equipment.
 </li>
 <li>
 Good understanding of cybersecurity practices and data protection.
 </li>
 <li>
 Ability to prioritize tasks, manage time effectively, and work independently.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 
 
 </li>
 </ul>
 Becoming part of
 
 Trustbend Packers &amp; Movers in Dubai
 
 as an
 
 IT Support Engineer
 
 offers you the chance to play a vital role in maintaining the company&rsquo;s IT stability and efficiency. If you have the passion and skills to keep technology running smoothly, we would be glad to welcome you to our team.
 
 
 Full name
 
 
 Email address
 
 
 Message
 
 
 Upload CV
 
 
 Upload your CV/resume or any other relevant file. Max. file size: 512 MB.
</div>

Pay10 Global

<div>
 
 
 Job Summary
 
 
 
 We are looking for an IT Support Engineer to manage and support
 
 Office 365, networks, firewalls, and system infrastructure
 
 . The role involves providing end-user support, maintaining IT systems, and ensuring security and availability across the organization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and support
 
 Office 365 services
 
 (Exchange, Teams, OneDrive, SharePoint).
 </li>
 <li>
 Provide day-to-day
 
 desktop, laptop, and server support
 
 (Windows &amp; AD).
 </li>
 <li>
 Configure and troubleshoot
 
 network devices, VPNs, and firewalls
 
 .
 </li>
 <li>
 Ensure IT
 
 security, backups, and patch management
 
 .
 </li>
 <li>
 Respond to user issues and maintain IT documentation.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in IT support (Office 365, system &amp; network administration).
 </li>
 <li>
 Knowledge of
 
 Active Directory, DNS, DHCP, TCP/IP
 
 .
 </li>
 <li>
 Hands-on experience with
 
 firewalls (Fortinet, Sophos, Cisco, etc.)
 
 .
 </li>
 <li>
 Strong troubleshooting and communication skills.
 </li>
 <li>
 Certifications like
 
 Microsoft 365, CCNA, CompTIA, Fortinet NSE
 
 are a plus.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Office 365 administration
 </li>
 <li>
 Windows &amp; server support
 </li>
 <li>
 Network &amp; firewall management
 </li>
 <li>
 IT security best practices
 </li>
 </ul>
 
 
</div>

Dicetek LLC

<div>
 We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-line technical support to users with hardware and software issues.
 </li>
 <li>
 Diagnose and troubleshoot desktop and system problems in a timely manner.
 </li>
 <li>
 Install, configure, and upgrade desktops, laptops, and related hardware.
 </li>
 <li>
 Manage and maintain user accounts within Active Directory environments.
 </li>
 <li>
 Assist with the deployment and maintenance of software and updates.
 </li>
 <li>
 Coordinate with the IT team for network troubleshooting and server issues.
 </li>
 <li>
 Document support processes and maintain accurate support records and logs.
 </li>
 <li>
 Provide training and guidance to users on IT processes and procedures.
 </li>
 <li>
 Perform regular system backups and data recovery operations when necessary.
 </li>
 <li>
 Ensure compliance with company policies and IT security standards.
 </li>
 <li>
 Monitor system performance and make recommendations for improvements.
 </li>
 <li>
 Assist in the planning and execution of large-scale IT projects and upgrades.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field is preferred.
 </li>
 <li>
 At least two years of experience in a desktop support role is required.
 </li>
 <li>
 Strong knowledge of Windows and Mac operating systems is essential.
 </li>
 <li>
 Proficiency with Active Directory and common network protocols is needed.
 </li>
 <li>
 Excellent verbal and written communication skills are necessary.
 </li>
 <li>
 Ability to troubleshoot and resolve technical issues efficiently is required.
 </li>
 <li>
 Familiarity with remote support tools and VPN technologies is advantageous.
 </li>
 </ul>
</div>

PREMIER INFOTECH

We are looking for a highly skilled IT Support Engineer with proven expertise in network administration (CCNA) and Microsoft server environments (MCSA). The role involves supporting, configuring, and maintaining enterprise-level IT infrastructure, ensuring system reliability, network security, and smooth day-to-day operations.Key Responsibilities<ul><li>Provide L1 &amp; L2 IT support for end-users, covering hardware, software, and network issues.</li><li>Configure and manage Cisco-based routers, switches, VLANs, and access control lists (ACLs) as per CCNA standards.</li><li>Monitor and troubleshoot LAN/WAN connectivity, VPN access, and firewall rules.</li><li>Administer and maintain Microsoft Active Directory, DNS, DHCP, Group Policy, and Exchange environments.</li><li>Install, configure, and maintain Windows Server (2016/2019/2022) in alignment with MCSA skill sets.</li><li>Ensure patch management, system updates, and security hardening are carried out regularly.</li><li>Manage backup, disaster recovery, and server storage policies.</li><li>Document incidents, resolutions, and maintain IT infrastructure records.</li><li>Assist in IT projects such as server upgrades, network redesigns, and Microsoft service migrations.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or equivalent.</li><li>CCNA and MCSA certifications (mandatory) &ndash; practical application required.</li><li>Minimum 3&ndash;5 years of hands-on IT support and system/network administration experience.</li><li>Strong understanding of TCP/IP protocols, subnetting, routing, switching, and network security fundamentals.</li><li>Proficiency in Microsoft server administration, virtualization (Hyper-V/VMware), and Office 365 management.</li><li>Ability to troubleshoot complex technical issues methodically and efficiently.</li><li>Strong communication skills to coordinate with users and vendors.</li></ul>Local Hire OnlyExperience : More than 3 years of proven experience in GCC Countries (preferably in Qatar) (Required)Valid Residence Permit (Required)Valid Qatar Driving License (Preferred)Job Type: Full-timePay: QAR5,000.00 - QAR6,000.00 per monthApplication Question(s):<ul><li>Your Salary Expectation ?</li><li>Are you currently residing in Qatar? (Required)</li></ul>Experience:<ul><li>GCC countries: 2 years (Required)</li></ul>License/Certification:<ul><li>Residence Permit in Qatar (Required)</li><li>Driving License in Qatar (Required)</li></ul>

Mac Care

Job Summary:We are looking for a skilled System Support Engineer to manage, maintain, and enhance the IT infrastructure and business-critical applications used in our BPO operations. The ideal candidate will have 2&ndash;3 years of relevant experience in the BPO industry, with strong troubleshooting skills and the ability to support both end-users and backend systems to ensure operational efficiency.Key Responsibilities:<ul><li>System Configuration &amp; Application Support: Set up, deploy, and maintain systems and BPO applications including CRMs, dialers, ticketing tools, and other platforms.</li><li>Technical Troubleshooting: Act as the first line of defense for IT-related issues&mdash;diagnosing and resolving software, hardware, or connectivity problems affecting systems.</li><li>Operations Support: Collaborate with operations teams to ensure seamless workflow integration, automation, and minimal downtime.</li><li>Maintenance &amp; Monitoring: Monitor system performance and proactively address hardware, software, or network issues.</li><li>Training &amp; Documentation: Provide user training and develop system documentation, SOPs, and support materials.</li><li>Vendor Coordination: Liaise with IT vendors, service providers, and internal stakeholders to ensure reliability and compliance.</li><li>Security &amp; Compliance: Uphold IT security best practices and ensure systems comply with organizational and regulatory standards.</li><li>Continuous Improvement: Analyze trends and provide recommendations for improving system performance and reliability.</li></ul>Technical Skills:<ul><li>Hands-on experience with BPO systems like Five9, Avaya, Genesys, or similar.</li><li>Proficiency in CRM/ERP administration and troubleshooting.</li><li>Foundational knowledge of networking, cloud platforms, and cybersecurity.</li><li>Troubleshooting skills for Windows, VoIP, and telephony systems.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work effectively in a high-pressure BPO environment.</li></ul>Preferred Qualifications:<ul><li>Exposure to cloud-based contact center platforms and automation tools.</li><li>Familiarity with AI-driven tools and solutions in the BPO domain.</li><li>Certifications such as ITIL, CCNA, or related credentials.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in IT, Computer Science, or a related discipline.</li><li>Experience: 2&ndash;3 years in IT systems and application support, preferably in the BPO sector.</li></ul>Experience: 2-3 YearsIndustry: BPO / Call CenterTimings: 6pm to 3am PKSTJob Type: Full-timeWork Location: In person

Tradition

<div>
 
 Tradition is the interdealer broking arm of Compagnie Financi&egrave;re Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people.
 
 
 
 
 
 Tradition&rsquo;s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components of a work ethic taken very seriously since the company was founded in 1959.
 
 
 
 
 
 
 Tradition is currently seeking to appoint an IT Support Engineer to be based within the Dubai office.
 
 
 
 
 
 
 
 Main responsibilities within the IT Support Engineer position include:
 
 
 
 
 
 <ul>
 <li>
 Providing first-line support for hardware, software, network, voice, and dealer board issues.
 </li>
 <li>
 Setting up and managing user accounts across Active Directory, Azure, and internal applications.
 </li>
 <li>
 Installing and configuring PCs, laptops, tablets, monitors, and related peripherals to company standards.
 </li>
 <li>
 Maintaining and supporting software updates, printers, and corporate mobile devices.
 </li>
 <li>
 Collaborating with project teams, third-line support, and UK-based network teams as needed.
 </li>
 <li>
 Supporting remote users, office relocations, refurbishments, and new office fit-outs.
 </li>
 <li>
 Managing IT inventory, procurement, invoicing, and maintaining up-to-date asset records.
 </li>
 <li>
 Overseeing server room equipment, including installation and cabling, and managing employee access.
 </li>
 <li>
 Being flexible with working hours, including occasional on-call support and extended hours when required.
 </li>
 </ul>
 
 
 
 
 
 Key skills, experience and competencies required to be successful in this role:
 
 
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills, with the ability to communicate clearly across all levels of the business.
 </li>
 <li>
 Proven ability to work well under pressure, manage multiple priorities, and meet tight deadlines.
 </li>
 <li>
 Solid understanding of Microsoft technologies, including Office 365, Windows 10/11, Windows Server 2019, and Microsoft SCCM / Endpoint Configuration Manager.
 </li>
 <li>
 Hands-on experience with PC hardware setup, maintenance, and troubleshooting.
 </li>
 <li>
 Familiarity with Citrix environments, change control processes, Bloomberg terminals, and Zoom is desirable.
 </li>
 <li>
 Experience with Trading Dealer Board systems is highly advantageous.
 </li>
 </ul>
 
 
 
 
 
 Tradition do not accept agency CV&rsquo;s. Please do not forward CV&rsquo;s to our employees or Talent team. Tradition are not accountable for any fees related to unsolicited resumes. The Talent team will reach out to trusted agents when required.
 
 
 
 
 
 
 
 Please note, due to the large volume of applications for this position, only suitable candidates will be contacted. If you have not heard from us within 14 days, unfortunately, your application has been unsuccessful.
 
 
 
 
 
 
 
 Tradition welcome all suitable applications and are an equal opportunity employer who value diversity. All employment is decided on the basis of qualifications and merit.
 
 
 
 
 
 
 
 By applying for this role, you agree that we may retain your details on our system for a period of 6 months and may contact you for any future vacancies that may arise within the Tradition Group.
 
 
 
 
</div>

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