it support engineer

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div> 
<div></div>

Job Title: IT Support Engineer

Company: Motive (formerly KeepTruckin)

Location: PK - Islamabad (Hybrid)

Job Type: Full-Time (Rotational Shifts)

Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
<h4 class="jobSectionHeader">
Job Description:</h4>

As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships. 


Role Overview

We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows 


What You'll Do 
<ul>
<li>Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations</li>
<li>Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment</li>
<li>Provide IT Support for MDM platforms such as Kandji and Microsoft Intune</li>
<li>Hands-on MacOS support and advanced troubleshooting for Windows OS issues</li>
<li>Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms</li>
<li>Provide onsite support for office users and remote support via Jira tickets, email, and Slack</li>
<li>Maintain accurate IT asset inventory and device lifecycle records</li>
<li>Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls</li>
<li>Basic understanding of current AI trends and how AI can assist in IT support ticket management</li></ul> 


What We're Looking For 
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or equivalent practical experience</li>
<li>1&ndash;6 years of IT support experience in a corporate or fast-paced environment</li>
<li>Strong working knowledge of MacOS and Windows, with basic Linux familiarity</li>
<li>Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)</li>
<li>Solid understanding of ticketing systems such as Jira Service Management</li>
<li>Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications</li>
<li>Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure</li>
<li>Awareness of modern IT security concepts and tools, including next-generation firewalls</li>
<li>Understanding of how AI and automation are applied in IT support workflows</li>
<li>Strong communication and customer-handling skills with a problem-solving mindset</li>
<li>Flexibility to work varying hours or shifts when required</li>
<li>Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus</li></ul><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

IT Support Engineer

Tasheel Law Firm

Job Title: IT Support EngineerJob Type: Full-timeReports to: IT Manager / SDMJob Overview:We are seeking a skilled IT Support Engineer to provide technical support for hardware, software, and network issues in a business environment. The ideal candidate will troubleshoot IT problems, manage user accounts, and assist with system administration while ensuring efficient service delivery and high user satisfaction.Key Responsibilities:<ul><li>Provide 1st/2nd-line support for hardware (laptops, printers), software (Windows/MacOS, O365), and basic network issues (Wi-Fi, VPN).</li><li>Install, configure, and troubleshoot end-user devices, applications, and Active Directory tasks (password resets, permissions).</li><li>Deploy licensed software, ensuring compliance, and train users on new tools/systems.</li><li>Manage tickets (logging, prioritization, escalation) via ITSM tools with full documentation.</li><li>Assist with onboarding (email setup, access to shared drives/printers).</li><li>Support server administration (Windows/Linux), patching, and security configurations.</li><li>Assist with backup/disaster recovery, network infrastructure (routers, switches), and LAN/Wi-Fi troubleshooting.</li><li>Document system/network changes and maintain knowledge base.</li><li>Collaborate on hardware/software rollouts with minimal disruption.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s in IT/Computer Science or equivalent experience.</li><li>Experience: 3+ years in IT support (hardware, software, networking, and server administration).</li><li>Strong communication skills in Arabic and English.</li></ul>Technical Skills:<ul><li>Expertise in troubleshooting Windows/MacOS, mobile devices, and desktop hardware</li><li>Expertise in O365, Google Workspace, and enterprise applications support</li><li>Hands-on experience with Active Directory, network resources (shared drives/printers), and basic server administration (Windows/Linux)</li><li>Knowledge of networking fundamentals (Wi-Fi, VPN, LAN, DNS, DHCP) and remote support tools</li><li>Familiarity with virtualization (VMware/Hyper-V), cloud platforms (AWS/Azure), and monitoring tools</li><li>Understanding of backup solutions, disaster recovery, and system patching processes</li></ul>Soft Skills:<ul><li>Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.</li><li>Ability to prioritize tasks, multitask effectively, and maintain composure while delivering quality support in fast-paced environments</li></ul>Certifications (Preferred):<ul><li>ITIL Foundation certification</li><li>CompTIA A+, Network+, Server+ or similar IT support certifications.</li><li>Microsoft Certifications (MCSA, Azure Fundamentals or similar).</li><li>Google Workspace (GWS) Fundamentals Certification.</li><li>Cisco Certified Network Associate (CCNA) or equivalent networking certification.</li><li>Linux+ or similar system administration certifications</li></ul>Job Type: Full-time

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div>
Location: PK - Lahore (On-Site)( Timing 6pm-3am)

Job Type: Full-Time

Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
<h4 class="jobSectionHeader">
Job Description:</h4>

As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships. 


Role Overview

We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows 


What You'll Do 
<ul>
<li>Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations</li>
<li>Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment</li>
<li>Provide IT Support for MDM platforms such as Kandji and Microsoft Intune</li>
<li>Hands-on MacOS support and advanced troubleshooting for Windows OS issues</li>
<li>Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms</li>
<li>Provide onsite support for office users and remote support via Jira tickets, email, and Slack</li>
<li>Maintain accurate IT asset inventory and device lifecycle records</li>
<li>Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls</li>
<li>Basic understanding of current AI trends and how AI can assist in IT support ticket management</li>
</ul>
What We're Looking For 
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or equivalent practical experience</li>
<li>1&ndash;6 years of IT support experience in a corporate or fast-paced environment</li>
<li>Strong working knowledge of MacOS and Windows, with basic Linux familiarity</li>
<li>Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)</li>
<li>Solid understanding of ticketing systems such as Jira Service Management</li>
<li>Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications</li>
<li>Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure</li>
<li>Awareness of modern IT security concepts and tools, including next-generation firewalls</li>
<li>Understanding of how AI and automation are applied in IT support workflows</li>
<li>Strong communication and customer-handling skills with a problem-solving mindset</li>
<li>Flexibility to work varying hours or shifts when required</li>
<li>Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus</li></ul><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

AEDesign (Pvt) Ltd

We are looking for a proactive and technically skilled IT Support Engineer to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day operations.Key Responsibilities:<ul><li>Provide technical support to end-users for hardware, software, and network issues</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment</li><li>Troubleshoot system, network, and connectivity problems</li><li>Manage user accounts, emails, and access permissions</li><li>Support Microsoft 365 and Windows operating systems</li><li>Maintain IT documentation and asset records</li><li>Coordinate with vendors for IT procurement and repairs</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years of relevant IT support experience</li><li>Strong knowledge of Windows OS and basic networking (TCP/IP, DNS, DHCP)</li><li>Familiarity with Active Directory and Microsoft 365</li><li>Good problem-solving and communication skills</li></ul>Preferred:<ul><li>Certifications such as CompTIA A+, Network+, MCSA, or CCNA</li><li>Experience with virtualization or basic cybersecurity practices</li></ul>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a skilled and dependable IT Support Engineer to join our technical support team in Dubai. This role is ideal for a technology-focused professional who can ensure smooth IT operations, maintain system reliability, and provide timely technical assistance to support the company&rsquo;s logistics and relocation services.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and Wi-Fi systems.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support company software systems used for logistics and operational management.</li>
<li>Maintain documentation of IT systems, assets, and troubleshooting procedures.</li>
<li>Coordinate with external IT vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewall configuration, antivirus management, and data backup systems.</li>
<li>Familiarity with ERP or logistics management systems is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting abilities</li>
<li>Ability to prioritize tasks and handle multiple IT support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Trustbend Packers &amp; Movers, reliable IT infrastructure plays a key role in supporting efficient logistics and customer service operations. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to the success of a professional relocation and logistics company.</div>

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is seeking a skilled and proactive IT Support Engineer to join our technical team in Dubai. This role is ideal for a technology-driven professional who can provide reliable technical support, maintain IT systems, and ensure smooth day-to-day operations for clients and internal teams within a fast-growing IT solutions company.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email configurations, and system access permissions.</li>
<li>Support server maintenance and ensure proper system updates.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular data backups and ensure information security.</li>
<li>Maintain documentation of IT systems, configurations, and troubleshooting processes.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Familiarity with firewalls, antivirus software, and backup systems.</li>
<li>Experience with Microsoft 365 administration and user account management.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to prioritize tasks and handle multiple support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Al Haktur IT Solutions, technology and reliability are the foundation of our services. This IT Support Engineer position in Dubai offers an excellent opportunity to expand your technical expertise while contributing to innovative IT solutions in a dynamic and professional environment.</div>

Noorka

<div>Noorka Logistics is looking for a dedicated and technically skilled IT Support Engineer to join our team in Dubai. This role is ideal for a proactive professional who can maintain IT infrastructure, provide timely technical support, and ensure smooth system operations within a fast-moving logistics and supply chain environment.

Key Responsibilities:
<ul>
<li>Provide first-line and second-line technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment.</li>
<li>Monitor network performance and troubleshoot connectivity problems.</li>
<li>Manage user accounts, access permissions, and email configurations.</li>
<li>Support ERP and logistics management systems used by operations teams.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Maintain IT inventory and documentation of systems and configurations.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
<li>Ensure data security and compliance with company IT policies.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and basic networking concepts.</li>
<li>Experience with firewalls, antivirus software, and data backup systems.</li>
<li>Familiarity with logistics or supply chain software is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Problem-solving mindset</li>
<li>Ability to prioritize tasks and manage multiple requests</li>
<li>High attention to detail and system accuracy</li>
<li>Strong sense of responsibility and confidentiality</li>
<li>Ability to work independently and within a team</li>
</ul>
At Noorka Logistics, technology plays a critical role in ensuring operational efficiency and seamless supply chain management. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise while contributing to a dynamic and growing logistics organization.</div>

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