it support engineer

Zahr Freighters

<div>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is ideal for a technology-focused professional who can ensure smooth IT operations, provide reliable technical support, and maintain system efficiency within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through backups, updates, and antivirus protection.</li>
<li>Support network infrastructure and resolve connectivity issues.</li>
<li>Maintain documentation of IT systems and support activities.</li>
<li>Assist in implementing new technologies and system upgrades.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration roles.</li>
<li>Strong knowledge of hardware, software, and networking concepts.</li>
<li>Experience with troubleshooting and system maintenance.</li>
<li>Familiarity with Microsoft systems and cloud platforms is an advantage.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Good communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong technical troubleshooting skills</li>
<li>Attention to detail and system accuracy</li>
<li>Time management and multitasking abilities</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Zahr Freighters, reliable IT systems are essential for ensuring smooth logistics operations. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic freight organization.</div>

IT Support Engineer

Athena Ag

<div>Job Title: IT Support Engineer
Location: Sacramento, CA or Riverside, CA (on-site)
Pay: $30-$36 per hour
Company Information:
Athena Ag supports the modern grower at any scale. The company&rsquo;s operating philosophy is to improve quality, reduce costs, drive consistency, and make the complex simple through disciplined products, procedures, technical support, and hands-on facility guidance. We are continuing to invest in scalable operational infrastructure, enterprise systems, and AI-enabled technologies that support data-driven decision-making across operations, customer support, commercial activity, and executive leadership.
About the Role:
Athena is building a strong operational foundation to support continued growth across the business. We are looking for a dependable, hands-on IT Support Engineer to help deliver an excellent employee technology experience in our facilities.
This is an on-site role focused on day-to-day IT support for employees and office operations. The IT Support Engineer will serve as a key first point of contact for technical issues, helping resolve support tickets, troubleshoot hardware and software problems, and keep core workplace technology running smoothly.
This is a great opportunity for someone who enjoys solving problems, supporting end users, and working in a practical, fast-moving environment where responsiveness and follow-through matters.
What You&rsquo;ll Do:<ul><li>
Provide on-site IT support for employees and business operations at Athena facilities</li><li>
Triage, prioritize, and resolve IT support tickets in a timely and professional manner</li><li>
Troubleshoot desktops, laptops, mobile devices, printers, peripherals, and conference room technology</li><li>
Support common business applications, collaboration tools, and user access issues</li><li>
Assist with onboarding and offboarding activities, including device setup, account readiness, and basic access support</li><li>
Troubleshoot local network connectivity, Wi-Fi, and office technology issues and escalate when deeper engineering support is required</li><li>
Support hardware inventory, workstation setup, device replacements, and basic asset tracking</li><li>
Coordinate with vendors or managed service providers when needed to support issue resolution</li><li>
Document recurring issues, troubleshooting steps, and support processes to improve consistency and efficiency</li><li>
Help maintain a responsive, professional support experience for end users</li><li>
Identify opportunities to improve support through better tools, workflows, and automation</li></ul>
What We&rsquo;re Looking For:<ul><li>
Experience &amp; Technical Expertise Requirements<ul><li>
4 to 5+ years of experience in IT support, help desk, desktop support, or IT support engineering roles</li><li>
Strong hands-on troubleshooting experience across Windows and Mac endpoints, printers, mobile devices, and common office IT equipment</li><li>
Experience working with ticketing systems and end-user support workflows</li><li>
Familiarity with user account administration, password resets, MFA support, and SaaS application troubleshooting</li><li>
Working knowledge of Microsoft 365, Google Workspace, conferencing platforms, and common business productivity tools</li><li>
Basic understanding of networking concepts such as Wi-Fi, switching, DHCP, DNS, and VPN connectivity</li><li>
Strong customer service skills and the ability to communicate clearly with technical and non-technical users</li><li>
Strong organization, follow-through, and the ability to manage multiple requests effectively</li></ul></li><li>
Nice to Have<ul><li>
Experience supporting cloud-based SaaS environments</li><li>
Relevant certifications such as CompTIA A+, Network+, Microsoft, Google, or similar</li><li>
Experience with endpoint management or MDM platforms such as Intune, Jamf, or similar tools</li><li>
Exposure to endpoint security and cybersecurity best practices</li><li>
Experience supporting identity platforms such as Microsoft Entra ID or Google Workspace</li><li>
Experience in office, warehouse, manufacturing, or multi-site environment</li></ul></li></ul>
Why Join Athena:
You&rsquo;ll play an important role in helping employees stay productive and supported while contributing to a more reliable and scalable environment. This role offers the opportunity to make a visible impact and help improve how day-to-day technology support is delivered across the organization.
At Athena, you&rsquo;ll work alongside a collaborative team in a growing company where operational excellence, accountability, and continuous improvement are core to how we operate.
Athena Ag, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe IT Support Engineer is responsible for providing on-site and remote technical support to ensure smooth operation of IT systems and end-user devices. The role focuses on troubleshooting hardware and software issues, managing user accounts, and supporting IT infrastructure. The engineer will play a key role in ensuring system availability, user productivity, and adherence to IT service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide on-site and remote technical support for end users</li><li>Install, configure, and troubleshoot Windows and Mac systems</li><li>Manage user accounts, permissions, and policies using Active Directory (AD)</li><li>Diagnose and resolve hardware, software, and network issues</li><li>Handle incidents and service requests using ITSM tools</li><li>Ensure timely resolution in line with SLAs</li><li>Support system upgrades, patches, and maintenance activities</li><li>Configure and troubleshoot printers, peripherals, and network devices</li><li>Maintain documentation of issues, solutions, and system configurations</li><li>Coordinate with vendors and higher-level support teams when required</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong knowledge of Windows and Mac operating systems</li><li>Experience with Active Directory (AD) and user management</li><li>Good understanding of ITSM processes (ITIL)</li><li>Hands-on experience in troubleshooting hardware and software issues</li><li>Basic networking knowledge (LAN/WAN, TCP/IP)</li><li>Strong problem-solving and analytical skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 5+ years of experience in IT Support / Desktop Support</li><li>Experience in on-site support and user-facing roles</li><li>Exposure to enterprise IT environments</li><li>Experience handling SLA-driven support environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>CompTIA A+ &ndash; Preferred</li><li>Microsoft MD-102 (Endpoint Administrator) &ndash; Preferred</li><li>ITIL v4 Foundation &ndash; Preferred</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &amp; Offshore</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with problem-solving mindset</li><li>Ability to work under pressure and manage multiple issues</li><li>Proactive and hands-on attitude</li><li>High ownership and accountability</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR5,000.00 - QAR7,000.00 per monthWork Location: In person

IT SUPPORT ENGINEER

VigorCare Pediatric Services

<div>We are seeking an experienced IT Support Engineer to join our team and provide technical support for our healthcare organization. The ideal candidate will have a strong background in IT support and be able to troubleshoot and resolve technical issues in a timely and efficient manner. This is a full-time, permanent position with opportunities for growth and development within our organization.
Key Responsibilities:<ul><li>Provide technical support to all employees and departments within the organization</li><li>Troubleshoot and resolve hardware, software, and network issues</li><li>Monitor and maintain network security and data backup systems</li><li>Manage user accounts and access permissions</li><li>Train and support employees on the use of technology and software</li><li>Develop and maintain technical documentation and procedures</li><li>Collaborate with IT team to implement new technology and systems</li><li>Stay up-to-date with industry trends and advancements in technology</li></ul>
Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field</li><li>2+ years of experience in IT support or a similar role</li><li>Strong knowledge of computer systems, hardware, and software</li><li>Experience with network administration and security</li><li>Excellent troubleshooting and problem-solving skills</li><li>Ability to work independently and in a team environment</li><li>Strong communication and interpersonal skills</li><li>Proven ability to manage multiple tasks and prioritize accordingly</li><li>Certifications in relevant IT areas (e.g. CompTIA A+, Network+, Microsoft, etc.) are a plus</li></ul></div>

atlas crisis management

For more than three decades, UAE-based ATLAS Group has built a solid reputation for delivering solutions that works and that can be relied on in the most demanding situations. It provides industry leading technologies, highly secured telecommunications and a comprehensive range of security solutions. These solutions support entities that provide safety to businesses and protect society The business has a strong regional presence with operations in UAE, KSA, BAHRAIN, KUWAIT, OMAN, YEMEN, AFGHANSTAN, MOROCCO, SYCHELLES,PAKSTAN,LEBANON, INDIA, ETHIOPIA which gives the company regional breadth and local expertise in its primary markets. It is the first business in the Middle East to provide a fully comprehensive telecommunications and security suite backed up by world-class engineers and world class technology.We are looking for a proactive and technically skilled Support Engineer with 2&ndash;3 years of experience to provide technical assistance, troubleshoot issues, and ensure smooth system operations. The candidate will work closely with internal teams and clients to resolve incidents efficiently and maintain high service quality.Your mission if you accept it ...<ul><li>Provide technical support for applications, systems, and users</li><li>Troubleshoot and resolve issues related to software, networks, and integrations</li><li>Monitor system performance and ensure availability and reliability</li><li>Handle incidents, service requests, and escalations within defined SLAs</li><li>Coordinate with development teams to resolve complex technical issues</li><li>Perform root cause analysis and document solutions for recurring issues</li><li>Assist in system deployments, updates, and maintenance activities</li><li>Maintain logs, reports, and documentation for support activities</li><li>Support end-users through email, phone, or ticketing systems</li><li>Ensure compliance with IT policies, security standards, and procedures</li></ul>Our stack<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2&ndash;3 years of experience in technical support or a similar role</li><li>Experience with ticketing systems</li><li>Ability to troubleshoot and diagnose technical issues efficiently</li><li>Good communication and customer-handling skills</li><li>Ability to work under pressure and manage multiple tasks</li><li>Ability to work independently.</li></ul>Job Types: Full-time, PermanentWork Location: In person

QP DIGITALS

IT Support Engineer &mdash; Job DescriptionOverviewProvides technical support, troubleshooting, and maintenance for end-user systems, networks, and IT services to ensure uptime, productivity, and a positive user experience.Key Responsibilities<ul><li>Helpdesk Support: Triage, prioritize, and resolve tickets across hardware, OS, software, printers, and peripherals via phone, chat, email, and in-person.</li><li>Desktop &amp; Laptop Management: Deploy, configure, image, and maintain Windows/Mac/Linux endpoints; manage patches, updates, and antivirus.</li><li>User Account &amp; Access Management: Provision/deprovision accounts, manage Active Directory/Azure AD, MFA, group policies, and permissions.</li><li>Software Support: Install, configure, and troubleshoot business applications, email clients, VPNs, and collaboration tools (e.g., Microsoft 365, Google Workspace, Zoom).</li><li>Networking Basics: Troubleshoot LAN/Wi‑Fi connectivity, VPN, and basic routing/ DHCP/DNS issues; escalate complex network incidents.</li><li>Device &amp; Mobile Support: Support mobiles, tablets, printers, scanners, VOIP phones; manage MDM/EMM solutions.</li><li>Incident &amp; Problem Management: Perform root-cause analysis for recurring issues, follow incident response procedures, and document resolutions.</li><li>Asset &amp; Inventory Management: Track hardware/software assets, maintain CMDB, and coordinate equipment provisioning and returns.</li><li>Knowledgebase &amp; Documentation: Create/maintain runbooks, SOPs, FAQs, and user guides; contribute to self-service resources.</li><li>Onboarding &amp; Training: Support new-hire IT onboarding, equipment setup, and brief user training for tools and security practices.</li><li>Escalation &amp; Vendor Liaison: Escalate complex technical issues to senior engineers or vendors and coordinate third-party support.</li><li>Security &amp; Compliance: Apply security best practices (patch management, least privilege), support endpoint protection, and follow compliance policies.</li><li>Projects &amp; Deployments: Participate in IT projects&mdash;migrations, rollouts, upgrades&mdash;and test deployments.</li></ul>Required Qualifications<ul><li>Associate&rsquo;s/Bachelor&rsquo;s degree in IT, Computer Science, or equivalent experience.</li><li>2+ years in IT support, helpdesk, or desktop support roles.</li><li>Strong knowledge of Windows and macOS OS administration; familiarity with Linux desirable.</li><li>Experience with Active Directory/Azure AD, Microsoft 365/Google Workspace, VPNs, and basic networking (TCP/IP, DNS, DHCP).</li><li>Proficiency with ticketing systems (e.g., ServiceNow, Jira Service Desk) and remote support tools.</li><li>Good troubleshooting, communication, and customer-service skills.</li></ul>Preferred / Certifications<ul><li>CompTIA A+, Network+, Microsoft/Google certifications (e.g., MTA, MS-500, Google IT Support), ITIL Foundation, or equivalent.</li><li>Experience with MDM (Intune, Jamf), scripting (PowerShell, Bash), and automation tools.</li></ul>Competencies &amp; Skills<ul><li>Customer-focused: Clear, patient user communication and escalation judgement.</li><li>Troubleshooting: Systematic root-cause analysis and timely resolution.</li><li>Documentation: Maintain accurate records and knowledgebase entries.</li><li>Collaboration: Work with networking, security, and application teams.</li><li>Adaptability: Learn new tools and support hybrid/cloud environments.</li></ul>Job Types: Full-time, PermanentPay: QAR121.22 - QAR275.25 per hourWork Location: In person

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