it support engineer

Zapegg Tax Consultant

<div>Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai. This role is ideal for a professional who can provide reliable technical support, maintain IT infrastructure, and ensure the smooth operation of computer systems that support the company&rsquo;s daily business activities. The successful candidate will help maintain a secure and efficient IT environment while delivering excellent user support.

Key Responsibilities:
<ul>
<li>Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices.</li>
<li>Provide technical support for hardware, software, network, and system-related issues.</li>
<li>Troubleshoot and resolve IT problems promptly to minimize operational downtime.</li>
<li>Monitor network performance and ensure system security and reliability.</li>
<li>Manage user accounts, email systems, passwords, and access permissions.</li>
<li>Perform routine software updates, system backups, and preventive maintenance.</li>
<li>Maintain IT asset inventories and technical documentation.</li>
<li>Coordinate with external vendors for equipment maintenance and technical support when necessary.</li>
<li>Ensure compliance with company IT policies and cybersecurity best practices.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, desktop support, or system administration.</li>
<li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.</li>
<li>Familiarity with cybersecurity principles, antivirus software, and backup solutions.</li>
<li>Experience with network devices, printers, and office IT infrastructure.</li>
<li>Excellent analytical, troubleshooting, and problem-solving skills.</li>
<li>Strong communication and customer service abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Technical troubleshooting and diagnostic expertise</li>
<li>Strong knowledge of IT infrastructure and networking</li>
<li>Excellent communication and interpersonal skills</li>
<li>Time management and multitasking abilities</li>
<li>Attention to detail and commitment to service quality</li>
</ul>
Why Join Zapegg Tax Consultant?

At Zapegg Tax Consultant, dependable technology is essential for delivering efficient and secure professional services. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work with a collaborative team, and build a rewarding career within a growing consultancy organization.</div>

IT Support Engineer

Platform Health Club LLC

IT Support Engineer / Network AdministratorWe are looking for a reliable IT Support Engineer / Network Administrator to maintain our IT systems, provide technical support, and ensure smooth network operations.Responsibilities<ul><li>Provide technical support for hardware, software, and network issues</li><li>Install and configure desktops, laptops, and printers</li><li>Manage users and permissions in Active Directory, Microsoft 365 (Office 365), and Azure</li><li>Maintain and monitor LAN/WAN networks</li><li>Configure routers, switches, firewalls, and VPNs</li><li>Perform system updates, backups, and security checks</li></ul>Requirements<ul><li>Degree/Diploma in IT or related field</li><li>2+ years of relevant experience</li><li>Knowledge of Office 365, Azure</li><li>Experience with Windows Server and network troubleshooting</li><li>Strong problem-solving and communication skills</li><li>Valid UAE driving license</li></ul>Work Location: In person

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is seeking a skilled and customer-focused IT Support Engineer to join our technology team in Dubai. This role is ideal for a professional who can provide technical support, maintain IT systems, and ensure the smooth operation of the company&rsquo;s technology infrastructure. The successful candidate will play a key role in supporting employees and maintaining reliable IT services.

Key Responsibilities:
<ul>
<li>Provide technical support for desktops, laptops, printers, and other IT equipment.</li>
<li>Install, configure, and maintain computer hardware, software, and operating systems.</li>
<li>Troubleshoot and resolve hardware, software, network, and connectivity issues.</li>
<li>Monitor and maintain network performance to ensure system reliability.</li>
<li>Manage user accounts, passwords, email systems, and access permissions.</li>
<li>Perform regular software updates, system backups, and preventive maintenance.</li>
<li>Maintain IT asset inventories and technical documentation.</li>
<li>Coordinate with external vendors for equipment repairs and technical support when required.</li>
<li>Ensure compliance with company IT policies and cybersecurity best practices.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, desktop support, or system administration.</li>
<li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.</li>
<li>Familiarity with cybersecurity practices, antivirus management, and data backup procedures.</li>
<li>Experience with network devices, printers, and office IT infrastructure.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication and customer service abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Technical troubleshooting and diagnostic expertise</li>
<li>Strong knowledge of IT infrastructure and networking</li>
<li>Excellent communication and interpersonal skills</li>
<li>Time management and multitasking abilities</li>
<li>Attention to detail and commitment to service excellence</li>
</ul>
Why Join Kazamer Tax Consultant?

At Kazamer Tax Consultant, dependable technology is essential for delivering efficient and secure business services. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work in a collaborative environment, and build a rewarding career with a professional and growing consultancy organization.</div></div></div></div></div></div>

First Flight Courier ME LLC

We are seeking a skilled IT Support Engineer to join our team at First Flight Couriers LLC. As an IT Support Engineer, you will play a crucial role in maintaining and managing our organization's IT infrastructure. The ideal candidate will have a strong understanding of hardware, networking, and basic knowledge about software and APIs, coupled with a minimum of four years of relevant experience.Responsibilities:<ul><li>Install, configure, and maintain hardware and software components of our IT infrastructure, including endpoints such as desktops, laptops, and printers.</li><li>Troubleshoot hardware, software, and network issues to ensure smooth operations.</li><li>Implement and manage endpoint security solutions to protect against malware, viruses, and unauthorized access.</li><li>Configure and manage firewalls to control incoming and outgoing network traffic, ensuring network security and compliance with organizational policies.</li><li>Experience with system monitoring tools and security protocols.</li><li>Monitor endpoint and firewall logs for security incidents and anomalies, taking proactive measures to mitigate risks.</li><li>Provide technical support and assistance to end-users.</li><li>Collaborate with other IT team members and departments to implement new technology solutions.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field (preferred). Equivalent experience or relevant certifications may be considered.</li><li>Minimum of four years of experience as an IT Administrator or similar role, with specific experience</li><li>Strong understanding of endpoint security concepts, including antivirus, and endpoint detection and response (EDR).</li><li>Proficiency in troubleshooting endpoint and firewall issues, including network connectivity and access control problems.</li><li>Familiarity with industry-standard endpoint security tools and firewall management platforms.</li><li>Excellent communication and interpersonal skills, with the ability to communicate technical concepts effectively.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li><li>Commitment to continuous learning and professional development in the field of endpoint security and firewall administration.</li></ul>Pay: Up to AED3,000.00 per monthWork Location: In person

AWS Investment Group LLC

Roles &amp; responsibilitiesWe are seeking a motivated and skilled IT Support Engineer to join our team. The ideal candidate will be responsible for configuring devices, providing technical support, and assisting employees with hardware and software issues. In addition to general IT support, you will also be involved in handling ERP-related technical issues.Key Responsibilities:<ul><li>Device Configuration: Set up and configure desktops, laptops, and printers for employees.</li><li>Technical Support: Troubleshoot and resolve hardware and software issues across the organization.</li><li>User Assistance: Help employees navigate and utilize IT systems, software, and devices efficiently.</li><li>Maintenance: Perform routine maintenance and system updates to ensure devices are running optimally.</li><li>Documentation: Maintain accurate records of technical issues, solutions provided, and inventory of devices.</li><li>Collaboration: Work closely with other IT team members and escalate complex issues when necessary.</li><li>ERP Support: Address and resolve any technical issues related to the ERP system.</li></ul>Desired candidate profile<ul><li>Knowledge of desktop, laptop, and printer setup and configuration.</li><li>Basic understanding of computer systems, software applications, and networks.</li><li>Strong problem-solving abilities and user support skills.</li><li>Prior experience in IT support is an advantage.</li><li>Excellent communication skills and a collaborative mindset.</li></ul>Application Question(s):<ul><li>what is your current salary ?</li><li>what is your expected salary ?</li><li>How many years of experience in UAE?</li><li>How Many years of experience in total ?</li><li>what is your nationality?</li><li>what is your notice period ?</li><li>what is your current visa status ?</li><li>Are u a Native Hindi Speaker ?</li></ul>Work Location: In person

AccessPay

<div>Job Title: IT Support Engineer
Employment type: Permanent, hybrid - 4 days per week in our Manchester office
Salary: &pound;30,000 per annum
We're looking for a proactive and customer-focused IT Support Engineer to join our growing team. In this role, you'll be responsible for delivering high-quality technical support to colleagues across AccessPay, ensuring our internal systems, devices and infrastructure remain secure, reliable and fit for purpose.
Working closely with the Head of Internal IT, you'll play a key role in supporting our day-to-day operations, from onboarding new starters and managing user access to maintaining devices, troubleshooting technical issues and helping drive continuous improvements across our internal technology estate. If you enjoy solving problems, working with modern technologies and making a real difference to the employee experience, we'd love to hear from you.
Key Responsibilities:<ul>
<li>Provide first and second-line IT support for colleagues across the business.</li>
<li>Manage the joiner, mover and leaver process, including device builds, user accounts and access permissions.</li>
<li>Support and administer Microsoft 365, Entra ID, Intune and other internal business systems.</li>
<li>Manage company devices, software licences and IT assets, ensuring security and compliance.</li>
<li>Troubleshoot hardware, software, networking and endpoint issues, escalating where appropriate.</li>
<li>Maintain accurate documentation, ticket records and support internal audits and compliance activities.</li>
<li>Leverage AI tools such as Claude AI, Microsoft Copilot and ChatGPT to identify opportunities for automation and drive productivity and efficiency improvements across the role.</li>
</ul>Skills Knowledge &amp; Expertise
We're looking for someone who has:<ul>
<li>Experience in an internal IT support or service desk environment.</li>
<li>Strong troubleshooting and problem-solving skills across hardware, software and networking.</li>
<li>Experience administering Microsoft 365 and Windows environments.</li>
<li>Knowledge of endpoint management and device administration using tools such as Intune and Entra ID.</li>
<li>Excellent communication skills with the ability to support both technical and non-technical colleagues.</li>
<li>A proactive approach, strong organisational skills and a genuine passion for technology and continuous learning.</li>
</ul>Experience with Azure, Google Cloud Platform, Linux servers, NinjaOne, Microsoft Copilot or Claude AI would be advantageous.
Why join us?<ul>
<li>Great Place to Work&reg; certified &mdash; 3 years running</li>
<li>A supportive, collaborative team who love what they do</li></ul> 
Benefits<ul>
<li>25 days&rsquo; holiday plus public holidays increasing with length of service.</li>
<li>Birthday off work.</li>
<li>2 paid volunteer days a year</li>
<li>Holiday Purchase scheme</li>
<li>We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment.</li>
<li>&pound;240 yearly Wellbeing Allowance</li>
<li>Enhanced maternity, paternity, and adoption leave</li>
<li>Cycle to work scheme</li>
<li>Health cash plan</li>
<li>Free breakfast &amp; lunch when in the Manchester office</li>
<li>Discounted Parking in Manchester</li>
<li>Access to training &ndash; both internal and external</li>
<li>We plant a tree for every new joiner that joins us!</li>
<li>We are a Dog-Friendly office</li>
<li>And many more!</li>
</ul>Our values
Our employees live by our company values: 
 
Always Learning: Our team are a naturally inquisitive bunch, always striving to become experts in our field. We are committed to sharing knowledge and skills with our colleagues and customers. AccessPay provides an environment that fosters personal development and professional growth for all of our people. 
 
Supportive: Helpfulness sits at the heart of our culture &ndash; when we win, we win as a team. We agree on shared goals, collaborate constantly, and drive relentlessly in pursuit of those goals. We also understand the importance of fun, both working hard and celebrating our successes. 
 
Driven to Achieve: We are passionate and energetic &ndash; whatever the mission. When we encounter challenges we show courage, resilience, and initiative to overcome them. 
 
Committed to Excellence: Through our technical prowess, creativity, personal integrity and accountability, we deliver exceptional outcomes and exceed expectations time and time again.</div>
 <div><div><ul><li>Permanent
 </li><li>Full time
 </li><li>&pound;0 - &pound;30,000
 </li><li>Hybrid (Manchester, United Kingdom)
 </li><li>GSI</li></ul></div></div><div></div>

ZAYED CHARTERED ACCOUNTANT FOR AUDITING-SOLE PROPRITORSHIP L.L.C

We are seeking a skilled and proactive IT Support Executive to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and resolving hardware, software, and network issues to ensure smooth day-to-day operations. This role requires close collaboration with staff across departments to address IT needs promptly and efficiently, while maintaining high standards of service and security.Key Responsibilities<ul><li>Install, configure, and provide technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalating complex issues to relevant teams when necessary.</li><li>Respond promptly to support requests, ensuring a high level of user satisfaction.</li><li>Support staff in adopting AI tools (e.g., Microsoft Copilot, ChatGPT, Claude or similar) for daily tasks.</li><li>Maintain accurate and up-to-date documentation of IT assets, configurations, network diagrams, and system setups.</li><li>Manage and maintain on-premises servers, including regular monitoring, patching, and performance checks.</li><li>Perform regular maintenance, cleaning, and firmware/software updates on biometric devices.</li><li>Perform server backups and restorations using Windows Server Backup (wbadmin) to ensure data integrity and disaster recovery readiness.</li><li>Create, manage, and maintain Active Directory users, groups, and organizational units (OUs).</li><li>Configure and manage Group Policy Objects (GPOs) to enforce security, access, and system settings across the network.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>Minimum of 3 years of proven experience as an IT Support Engineer/Executive or similar role in the UAE.</li><li>ITIL 4 certification (preferred).</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li></ul>Ability to work independently and as part of a team, with a strong sense of accountability and ownershipPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

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