it support

Lanop Consultants Pvt Ltd

Position Overview: We are seeking a motivated and skilled IT Support Engineer with 2 years of experience to join our dynamic IT team. The ideal candidate will possess hands-on expertise in troubleshooting desktop, laptop, and network issues, along with a solid understanding of Office 365, Windows, hardware, and software-related problems. In addition, the candidate should have knowledge of equipment purchasing processes to assist in acquiring necessary IT hardware for the organization.Key Responsibilities:<ul><li>Technical Support &amp; Troubleshooting:</li><li>Provide support for end users by resolving hardware, software, and network-related issues. Troubleshoot and resolve issues related to Windows OS, Office 365 applications, desktop computers, laptops, and network connectivity. Diagnose, resolve, and escalate more complex technical issues to senior team members when necessary.</li><li>Office 365 Support:</li></ul>Troubleshoot and resolve common issues within Office 365, including problems with email (Outlook), SharePoint, Teams, OneDrive, and other Microsoft 365 apps. Assist with user account management, including creating, modifying, and deleting accounts as needed. Provide guidance to users on how to use Office 365 features and functionality.<ul><li>Hardware &amp; Software Support:</li></ul>Diagnose and repair hardware failures in desktops, laptops, and peripherals such as printers, scanners, etc. Install and configure software, including operating systems, applications, and security patches. Ensure all hardware and software assets are properly inventoried and updated as necessary.Troubleshoot and resolve networking issues, including connectivity problems with wired and wireless networks. Support internal network infrastructure (routers, switches, firewalls, etc.) as needed. Collaborate with the network team to resolve more complex networking issues.Assist in the purchasing process of IT equipment, including desktops, laptops, peripherals, and network devices. Research and recommend appropriate hardware/software based on organizational needs and budget. Coordinate with vendors to ensure timely procurement and delivery of IT equipment.Provide technical support to end-users via phone, email, or in-person. Train end users on basic hardware/software functionality, ensuring they have the necessary knowledge to use their systems effectively.Maintain accurate documentation of all support activities, including troubleshooting steps, resolutions, and equipment inventory. Create and update knowledge base articles to aid the team and improve end-user self-service.Qualifications:<ul><li>Network Support:</li><li>Equipment Procurement:</li><li>User Support &amp; Training:</li><li>Documentation &amp; Reporting:</li></ul><ul><li>2+ years of experience in IT support, troubleshooting, and technical assistance.</li><li>Proficient with Windows operating systems (Windows 10/11).</li><li>Strong knowledge of Office 365 and its suite of applications.</li><li>Experience in troubleshooting hardware and software issues on desktops, laptops, and peripherals.</li><li>Understanding of networking concepts (IP addressing, DNS, VPN, etc.) and ability to troubleshoot network issues.</li><li>Familiarity with Active Directory and user account management.</li><li>Experience in IT equipment procurement processes.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to prioritize tasks effectively and work under pressure.</li><li>A proactive approach to identifying issues and resolving them in a timely manner.</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

IT Support Engineer

CyberCraft Private Limited

<ul><li>Provide first-level IT support for end users</li><li>Install, configure, and support Windows 11, MS Office 365, printers, and peripherals</li></ul><ul><li>Troubleshoot and resolve software, OS, email, and basic network issues</li><li>Assist in user account management, password resets, and access permissions</li><li>Maintain IT systems, ensure system uptime, and follow support procedures</li><li>Escalate complex issues to senior engineers with proper documentation</li><li>Maintain logs, incident records, and basic IT documentation</li><li>Ensure compliance with IT security policies and best practices</li></ul>Job Type: Full-timePay: From Rs36,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your salary demand within the advertised limit and how much you are going to forgo on the basis of learning curve and ease of job</li><li>Are you currently on job or searching for one</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>English and Urdu (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Trainee IT Support Engineer

Domino's

Position: Senior Officer - IT SupportLocation: LahoreResponsibilities:<ul><li>Ensure all branch systems (Pulse Servers, printers) are up and running in North &amp; Central regions.</li><li>Monitor and maintain call center systems, set performance goals, and communicate with relevant teams.</li><li>Be available physically during shifts and on-call after hours; visit branches when needed.</li><li>Proactively monitor and maintain branch systems including Docket Printers, Zebra Printers, Pulse Servers, and Call Center Systems with proper branch sign-off.</li><li>Handle installation of cabling, switches, racks, and CCTV equipment when required.</li><li>Visit Domino&rsquo;s branches including locations outside Lahore as per operational requirements.</li><li>Organize IT support workflow, monitor productivity, and provide guidance to ensure task completion.</li><li>Receive complaints and resolve issues promptly, maintaining proper logs and records.</li><li>Ensure adherence to legal and company IT policies and support in disciplinary actions if needed.</li><li>Provide Level 1 software support and troubleshooting for operational systems.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s Degree in Computer Science, Information Technology, or related field.</li><li>Minimum 3&ndash;4 years of relevant experience in IT support or helpdesk roles.</li><li>Basic knowledge of hardware troubleshooting, server and printer management.</li><li>Understanding of call center and branch system infrastructure is preferred.</li><li>Strong communication, problem-solving, and task prioritization skills.</li><li>Willingness to travel and provide on-call support outside of regular hours.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Relevant: 3 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Sr. Officer - IT Support

RA Enterprises

Job Opportunity &ndash; IT Officer / IT Support ExecutiveLocation: Shalamar Bagh, LahoreCompany: Booking Management OfficeWe are looking for a skilled and responsible IT professional to manage and support our IT infrastructure.Requirements / Skills<ul><li>Strong knowledge of computer networking</li></ul><ul><li>Router configuration (LAN/WAN, basic firewall, internet setup)</li></ul><ul><li>CCTV camera system management, installation &amp; deployment</li></ul><ul><li>Hardware &amp; software troubleshooting</li></ul><ul><li>System maintenance (PCs, printers, basic servers)</li></ul><ul><li>Basic knowledge of Windows OS &amp; office networking</li></ul><ul><li>Ability to handle IT issues independently</li></ul>Education<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li></ul>Experience<ul><li>1&ndash;2 years of relevant IT experience preferred</li></ul><ul><li>Freshers are encouraged to apply depending upon their skill set</li></ul>Other Skills<ul><li>Good communication skills</li></ul><ul><li>Problem-solving mindset</li></ul><ul><li>Ability to work under pressure</li></ul><ul><li>Honest, punctual, and responsible</li></ul>Interested candidates may apply by sending their CV toAddress: Booking Management Office, Shalamar Bagh, LahoreJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

IT Officer / IT Support Executive

Traditions by Saleem Fabrics

IT Intern &ndash; Job DescriptionWe are looking for a motivated IT Assistant to assist our IT department in maintaining and supporting daily technology operations across all branches.Key Responsibilities:<ul><li>Assist in maintaining IT infrastructure including LAN/WAN, POS systems, and CCTV surveillance.</li><li>Support in diagnosing and resolving hardware, software, and basic network issues.</li><li>Help coordinate with external vendors for equipment maintenance and system upgrades.</li><li>Provide basic support for firewall and VPN configuration and monitoring.</li><li>Perform data entry and assist users in Oracle modules under supervision.</li><li>Help document IT procedures, system updates, and workflow changes.</li><li>Assist in creating and updating Excel-based performance dashboards.</li><li>Maintain records of IT assets, software licenses, and service logs.</li><li>Provide remote support using tools like TeamViewer and AnyDesk.</li><li>Learn and support basic tasks like software installation, system setup, and troubleshooting.</li><li>Manage multiple tasks and assist with day-to-day IT support activities as needed.</li></ul>Job Type: Full-timeWork Location: In person

IT Technical Support Assistant

ChatPandas

Key Responsibilities:<ul><li>Provide technical support to end users (hardware/software issues).</li><li>Assist in installation, configuration, and maintenance of computers, printers, and network devices.</li><li>Support IT team in monitoring and maintaining networks, servers, and security systems.</li><li>Troubleshoot internet connectivity and LAN/Wi-Fi issues.</li><li>Install and update software applications under supervision.</li><li>Maintain IT inventory (systems, cables, accessories, etc.).</li><li>Assist in documentation of IT procedures and support activities.</li><li>Help with deployment of new systems and devices for new staff.</li></ul>Required Skills &amp; Qualifications:<ul><li>Diploma or Bachelor's degree in IT, Computer Science, or related field (ongoing students also eligible).</li><li>Basic understanding of computer hardware and networking.</li><li>Knowledge of Windows OS installation and troubleshooting.</li><li>Familiar with MS Office, email configuration, and antivirus tools.</li><li>Strong problem-solving skills and willingness to learn.</li><li>Experience with any helpdesk/ticketing system.</li></ul>Job Types: Full-time, FresherWork Location: In person

IT Intern

Interact Global

About Interact Global:Interact Global is a forward-thinking organisation committed to empowering businesses through innovative B2B solutions, outstanding customer service, and measurable growth strategies. Our mission is to deliver value-driven results for our clients while fostering a collaborative and performance-oriented environment for our team membersRole OverviewWe are seeking a skilled and detail-oriented IT Support &amp; Network Specialist to manage and troubleshoot our desktop, server, and networking environments. The ideal candidate will have hands-on experience with Windows, Mac, and Linux systems, as well as strong knowledge of networking fundamentals.Key Responsibilities<ul><li>Provide comprehensive desktop support for hardware, software, and peripherals across Windows and Mac, Linux environments.</li><li>Troubleshoot and manage Windows Server environments, including Active Directory and file shares.</li><li>Support and maintain Linux systems at a basic user level (file management, system commands).</li><li>Ensure stable network performance by configuring and troubleshooting switches, routers, firewalls, and wireless access points.</li><li>Respond to IT support tickets promptly, resolving desktop, networking, and configuration issues.</li><li>Participate in network setup, cabling, configuration, and periodic system upgrades.</li><li>Document IT processes, procedures, and create user guides for training purposes.</li><li>Collaborate with IT team members on projects aimed at improving system performance, scalability, and security.</li><li>Knowledge of Linux is a plus.</li></ul>Qualifications<ul><li>Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, LAN/WAN, firewalls.</li><li>Experience managing Windows Server (user accounts, network shares).</li><li>Familiarity with Linux systems at a user level (basic commands, package installation).</li><li>Proven expertise in desktop support and hardware/software troubleshooting.</li><li>Knowledge of network security practices and monitoring tools.</li><li>Ability to explain technical concepts to non-technical users.</li><li>Strong organizational and multitasking skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul>Perks &amp; Benefits<ul><li>Competitive base salary with Appraisal Plans</li><li>Bi annual and Annual increment</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leaves.</li><li>Supportive and career-focused workplace culture.</li></ul>Perks &amp; Benefits<ul><li>Competitive base salary with Increment Plans</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leave.</li><li>Supportive and career-focused workplace culture.</li></ul>Location: Wapda Town Phase 1 Shift Timing: Night Shift (6:30 PM &ndash; 3:30 AM) Work Schedule: Monday to Friday (Weekends Off)Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

IT Network Specialist

Explore 1288+ It support in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.