it support manager

DASi LLC

<div>For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers&rsquo; parts and inventory needs in more than 140 countries.
DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level. 
 
Purpose:
At DASI, the Helpdesk Manager will be responsible for overseeing the support and maintenance of an organization's computer systems and networks. The Helpdesk Manager will manage and supervise a team of systems support specialists, ensure that IT systems are running smoothly and efficiently, and that customers and employees receive timely and effective technical support.
The ideal candidate for a Helpdesk Manager role will have a strong technical background in IT systems, as well as experience managing teams and providing technical support. A bachelor's degree in computer science or a related field is typically required, along with several years of experience in systems support management or technical support. Strong leadership, communication, and problem-solving skills are also essential for success in this role. 
Key accountabilities:
<ul><li>Manage and supervise a team of systems support specialists, including hiring, training, and scheduling.</li><li>Set and monitor performance goals and metrics for the systems support team.</li><li>Develop and implement systems support policies and procedures.</li><li>Coordinate and schedule maintenance and upgrades for IT systems and networks.</li><li>Ensure that systems support staff have the necessary tools and resources to provide effective support.</li><li>Monitor and respond to customer feedback and complaints.</li><li>Monitor and troubleshoot system performance and make recommendations for improvements.</li><li>Collaborate with other departments and stakeholders to understand and meet their IT support needs.</li><li>Manage the systems support budget and resources to ensure that projects are completed on time and within budget.</li><li>Keep up to date with new technology trends and make recommendations for upgrades and improvements.</li><li>Perform all other duties as assigned.</li></ul> 
Key skills and competences:<ul><li>Excellent written and verbal English - ability to confidently communicate with the team and stakeholders.</li><li>Excellent organizational and time management skills.</li><li>Excellent relationship building and interpersonal skills.</li><li>Willingness to take ownership of business processes including problems and investigation of issues and see them through to completion.</li><li>Demonstrated ability to apply oneself in demanding situations and prioritize work demands.</li><li>Strong problem analysis skills.</li><li>Experience of managing multiple complex priorities.</li><li>Proven experience working with end users, customers, and IT professionals.</li><li>Possess a flexible, independent, self-starter mentality.</li></ul>
Experience and qualifications:<div><ul><li> 
5+ years of overall experience working at DASI or in the Aviation Industry.</li><li>Degree in IT, Computer Science, Computer Engineering, related field, or equivalent experience.</li><li>Solid understanding about DASI&rsquo;s business processes and history.</li><li>Excellent client-facing and interpersonal communication skills</li><li>Solid organizational skills, including attention to detail.</li></ul></div>
DASI, LLC. and group companies are an Equal Opportunities Employer</div>

Helpdesk Manager

Integral Federal

<div>Overview:
<div>
 The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB).
</div>Responsibilities:
<ul><li>Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information &amp; technology services achieve expected levels of performance.</li><li>
Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle inquiries and technical issues effectively.</li><li>
Oversee the daily operation of the service desk to include monitoring performance metrics and service level agreements (SLAs).</li><li>
Responsible for identifying and implementing service improvement initiatives.</li><li>
Coordinate with other IT sections to resolve issues and ensure that the service desk continually evolves to meet changing business needs.</li><li>
Analyze performance data to identify trends and areas of improvement to provide regular reports to management on service desk performance.
</li></ul>Qualifications:
<div>
Required:</div> 
<div></div><ul><li>
Bachelor's Degree with 5 years of experience in IT support</li><li>
2 years of support as a Help Desk Manager</li><li>
ITIL v4 Certified</li><li>
Secret Clearance</li></ul><div></div><div> 
Preferred:</div> 
<div></div><ul><li>
Experience in implementing ITIL-based methods of using industry-recognized Service Desk ticket management software.</li></ul>
Company Overview:
<div>
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.</div><div></div><div> 
Integral is headquartered in McLean, VA and serves clients throughout the country.</div><div></div><div> 
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!</div><div></div><div> 
Our package also includes:</div><ul><li>Medical, Dental &amp; Vision Insurance</li><li>Flexible Spending Accounts</li><li>Short-Term and Long-Term Disability Insurance</li><li>Life Insurance</li><li>Paid Time Off &amp; Holidays</li><li>Earned Bonuses &amp; Awards</li><li>Professional Training Reimbursement</li><li>Employee Assistance Program</li></ul><div></div><div> 
Equal Opportunity Employer/Protected Veteran/Disability</div></div>

Help Desk Manager

Al Ain Rotana

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 This position is based at Al Ain Rotana.
 
 
 As an Information Technology Operations Manager you are responsible to monitor the operation of all computer hardware installation and maintenance and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Serve as primary contact for all servicing of computer PC hardware.
 </li>
 <li>
 Maintain licenses for all software and ensure that the proper maintenance contacts cover all systems.
 </li>
 <li>
 Maintain a sufficient inventory of computer related supplies.
 </li>
 <li>
 Maintain a log of all computer hardware and a log of all services calls on computer hardware.
 </li>
 <li>
 Manage the configuration records, programme files and data files on the computer system.
 </li>
 <li>
 Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions.
 </li>
 <li>
 Develop and manage an effective and operative framework for improving Rotana Service Desk www.rotanaservicedesk.com IT Support to provide the best available level of services and business continuity in a professional manner.
 </li>
 <li>
 Generate periodically reports on customer support issues and evaluate the overall operation to deliver outstanding service.
 </li>
 <li>
 Ensure that regular on-going trainings is provided to IT colleagues to provide and enhance the delivered level of customer support.
 </li>
 <li>
 Monitor and oversee the Hotel network overall performance and IT Systems to guarantee a smooth Hotel IT operation.
 </li>
 <li>
 Coordinate with other departments to recognize and solve all their requirements to ensure business and operational continuity.
 </li>
 <li>
 Interact with IT vendors, external suppliers, and other contractual partners to ensure procurement and IT services are delivered on time.
 </li>
 <li>
 Interact with IT Systems Support and other IT Services Partners to ensure IT Support services are delivered on time appropriately.
 </li>
 <li>
 Ensure that technology and systems resources are well maintained to their maximum performance and availability.
 </li>
 <li>
 Implement policy and procedures to guarantee data and assets availability, integrity, and security as per the company standards and ensure business continuity.
 </li>
 <li>
 Follow-up &amp; comply with Rotana Centralized Service Team for &ldquo;Change Notifications&rdquo; implementation.
 </li>
 <li>
 Operate in a safe and environmentally friendly way to protect guests&rsquo; and employees&rsquo; health and safety, as well as protect and conserve the environment.
 </li>
 <li>
 Comply with the hotel environmental, health and safety policies and procedures.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 You should have a degree in the information technology field and previous experiences in a similar role along with a proven knowledge on all IT related sectors. An excellent command of English and the ability to design networks and provide technical leads are essential.
 
 
 
 Knowledge &amp; Competencies
 
 The ideal candidate will be dynamic, well qualified, with a high level of motivation and enthusiasm and the ability to adapt to unpredictable events. You are pro-active, reliable and deliver accurate and timely performance and should possess following competencies-
 
 
 <ul>
 <li>
 Understanding the Business
 </li>
 <li>
 Planning for Business
 </li>
 <li>
 Valuing Diversity
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Influencing Outcomes
 </li>
 <li>
 Team Building
 </li>
 <li>
 Leading People
 </li>
 <li>
 Managing Operations
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Drive for Results
 </li>
 </ul>
</div>

Information Technology Operations Manager

Emergegcc

<div>
 HR &amp; People Management
 
 
 Branch Manager
 
 
 https://becurious.odoo.com/jobs/branch-manager-19?iframe_reload=1
 
 
 The daily standard keeper &mdash; one branch, no compromises
 
 
 Full-time
 
 
 Kuwait
 
 
 
 Reporting to:
 
 Director of Operations
 
 
 
 Role:
 
 Branch Manager
 
 
 
 Department:
 
 Operations &amp; Education
 
 
 
 Reports To:
 
 Director of Operations
 
 
 
 Contract:
 
 Full-time, permanent
 
 
 
 Location:
 
 Single branch (Salam or Shuhada or Salwa)
 
 
 
 About BeCurious
 
 
 
 BeCurious is a premium Finnish-method preschool operating across three branches in Kuwait &mdash; Salam, Shuhada, and Salwa. Built on the belief that curiosity drives learning, BeCurious combines a strong curriculum with a structured operating system.
 
 
 Each branch must operate at the same standard &mdash; every day, in every classroom. The Branch Manager is the person who makes that real on the ground.
 
 
 
 The Role
 
 
 
 The Branch Manager owns the day-to-day operation of one BeCurious branch.
 
 
 This is not a coordination role. It is not administrative oversight. The Branch Manager ensures that every session, every teacher, and every family experience meets the BeCurious standard &mdash; consistently, without exception.
 
 
 You are responsible for execution. What is designed at system level must work in your branch &mdash; through people, discipline, and attention to detail.
 
 
 
 Responsibilities
 
 
 
 Daily Operations &mdash; One Branch, Full Standard:
 
 
 <ul>
 <li>
 Own the daily running of the branch from opening to closing.
 </li>
 <li>
 Ensure all sessions run on time and to standard.
 </li>
 <li>
 Execute all SOPs exactly as designed in the BeCurious OS.
 </li>
 <li>
 Maintain a clean, safe, and fully prepared environment at all times.
 </li>
 <li>
 Ensure readiness for inspections at any time.
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Manage all teachers and support staff within the branch.
 </li>
 <li>
 Lead daily briefings and ensure team alignment.
 </li>
 <li>
 Hold staff accountable to performance standards.
 </li>
 <li>
 Support teacher development through coaching and feedback.
 </li>
 <li>
 Ensure no teacher leads a session without required training completion.
 
 
 </li>
 </ul>
 
 Teaching &amp; Classroom Quality
 
 
 
 <ul>
 <li>
 Monitor classroom delivery daily.
 </li>
 <li>
 Conduct regular classroom observations.
 </li>
 <li>
 Ensure lesson plans and weekly planning are completed and followed.
 </li>
 <li>
 Ensure child observation records are completed properly.
 </li>
 <li>
 Maintain visible application of the Curiosity Lens Framework.
 
 
 </li>
 </ul>
 
 Parent Experience
 
 
 
 <ul>
 <li>
 Ensure a high-quality, consistent parent experience.
 </li>
 <li>
 Handle parent concerns professionally and promptly.
 </li>
 <li>
 Ensure proper communication standards are followed.
 </li>
 <li>
 Support tours and convert interest into enrollment in coordination with Admissions.
 
 
 </li>
 </ul>
 
 Admissions Support
 
 
 
 <ul>
 <li>
 Support branch-level enrollment targets.
 </li>
 <li>
 Ensure tour readiness and professional delivery.
 </li>
 <li>
 Follow up with prospective families when required.
 </li>
 <li>
 Maintain accurate information flow to the admissions system.
 
 
 </li>
 </ul>
 
 Inventory &amp; Supplies
 
 
 
 <ul>
 <li>
 Monitor branch-level inventory and usage.
 </li>
 <li>
 Coordinate with Purchasing Manager for supply needs.
 </li>
 <li>
 Ensure materials are available and organized for all sessions.
 </li>
 <li>
 Reporting &amp; Compliance.
 </li>
 <li>
 Report daily and weekly updates to Director of Operations.
 </li>
 <li>
 Maintain accurate records (attendance, incidents, staff data)
 </li>
 <li>
 Ensure incident reports are completed within required timelines.
 </li>
 <li>
 Ensure compliance with all regulatory requirements.
 
 
 </li>
 </ul>
 
 What This Role Is Not
 
 
 
 <ul>
 <li>
 The Branch Manager does not operate without structure &mdash; SOPs are followed, not reinvented.
 </li>
 <li>
 This is not a passive supervisory role &mdash; you are actively managing every day.
 </li>
 <li>
 The Branch Manager does not avoid accountability conversations.
 </li>
 <li>
 This role is not about being liked &mdash; it is about maintaining standards.
 
 
 </li>
 </ul>
 
 You Are The Right Person If
 
 
 
 You will thrive in this role if you:
 
 
 <ul>
 <li>
 Are highly organized and present on the floor.
 </li>
 <li>
 Can manage people with clarity and firmness.
 </li>
 <li>
 Pay attention to detail others miss.
 </li>
 <li>
 Take full ownership of outcomes, not excuses.
 </li>
 <li>
 Can maintain energy and consistency every day.
 
 
 </li>
 </ul>
 
 This Role Is Not Right For You If You
 
 
 
 <ul>
 <li>
 Prefer planning over execution.
 </li>
 <li>
 Avoid difficult conversations with staff or parents.
 </li>
 <li>
 Struggle with structure and process discipline.
 </li>
 <li>
 Need constant direction instead of taking ownership.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 Qualifications and Experience:
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years experience in education, preschool, or operations.
 </li>
 <li>
 Experience managing a team.
 </li>
 <li>
 Strong organizational and leadership skills.
 </li>
 <li>
 Arabic and English proficiency.
 </li>
 <li>
 Based in Kuwait or able to relocate immediately.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in early childhood education.
 </li>
 <li>
 Experience in a structured, multi-branch environment.
 </li>
 <li>
 Familiarity with school systems (Odoo, Brightwheel, etc.).
 
 
 </li>
 </ul>
 
 What BeCurious Offers
 
 
 
 <ul>
 <li>
 A clear operating system &mdash; you execute with clarity, not guesswork.
 </li>
 <li>
 A real leadership role at branch level.
 </li>
 <li>
 Direct impact on children, families, and team quality.
 </li>
 <li>
 Growth as the organization expands.
 </li>
 <li>
 Compensation.
 </li>
 <li>
 Competitive, based on experience. Discussed at offer stage.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 <ul>
 <li>
 Send your CV and a short note answering:
 </li>
 <li>
 &ldquo;What does a high-performing branch look like in a preschool, and how have you contributed to it?&rdquo;
 </li>
 <li>
 Applications are reviewed on a rolling basis.
 </li>
 <li>
 BeCurious
 </li>
 <li>
 Job Description &mdash; Branch Manager
 </li>
 <li>
 2026
 </li>
 <li>
 Curiosity builds everything.
 
 
 </li>
 </ul>
 
 About Emerge General Contracting Company
 
 
 
 BeCurious is a Finnish-inspired, play-based preschool in Kuwait where children learn by doing, imagining, and exploring. We create joyful, inclusive classrooms and partner closely with families to help every child feel seen and thrive. As a team member, you&rsquo;ll design hands-on learning experiences, nurture curiosity and character, and work within a warm, supportive culture that celebrates each child&rsquo;s uniqueness. If you&rsquo;re caring, creative, and collaborative, you&rsquo;ll feel right at home with us.
</div>

Branch Manager

The Home Depot

Position Purpose: Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. Key Responsibilities: 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 direct reports. Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: 1+ year of previous leadership experience Preferred Leadership Experience: 2+ years of previous leadership experience Certifications: None Competencies: Action Oriented Collaborates Customer Focus Drives Results Resourcefulness The application window is anticipated to be closed on June 15th, 2026.

Specialty Assistant Store Manager In Training

Position Purpose: Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports: This position reports to Store Manager This position has 0 direct reports. Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 2 + years of leadership experience Preferred Leadership Experience: 3 + years of leadership experience Certifications: None Competencies: Action Oriented Collaborates Communicates Effectively Customer Focus Resourceful

Operations Assistant Store Manager in Training

Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM&rsquo;s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness

Night Operations Assistant Store Manager in Training

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