it support officer

Cinepax

We are seeking a proactive and technically skilled IT Support Officer to manage and maintain the IT infrastructure and cinema-related systems. The ideal candidate will ensure smooth operation of all technical equipment, including ticketing systems, POS systems, projection systems, network infrastructure, and end-user devices, to support uninterrupted cinema operations.Key Responsibilities<ul><li>Provide technical support for cinema Servers.</li><li>Maintain and troubleshoot POS systems, ticketing systems, kiosks, and online booking integrations.</li><li>Install, configure, and maintain hardware (desktops, laptops, printers, scanners, routers, switches).</li><li>Monitor and maintain network infrastructure (LAN/WAN, Wi-Fi, firewalls).</li><li>Perform routine system maintenance, updates, backups, and security checks.</li><li>Coordinate with vendors for system upgrades, repairs, and AMC support.</li><li>Ensure minimal downtime during movie screenings and peak operational hours.</li><li>Maintain documentation of IT assets, configurations, and support logs.</li><li>Provide on-site technical support during special events and premieres if required.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support (experience in cinema, hospitality, or retail industry preferred).</li><li>Knowledge of digital projection systems and media servers is an advantage.</li><li>Strong understanding of networking concepts and troubleshooting.</li><li>Familiarity with Windows OS, basic server management, and backup systems.</li><li>Basic to intermediate knowledge of SQL Server, including ability to run queries, extract reports, and assist in data preparation for reporting/BI systems (exposure to SSAS or data cubes is a plus)</li><li>Ability to work flexible hours, including evenings, weekends, and public holidays.</li><li>Strong problem-solving and communication skills.</li></ul>Preferred Skills<ul><li>Experience with cinema management systems (VISTA ERP) and POS platforms.</li><li>Basic understanding of audio-visual systems.</li><li>IT certifications (e.g., CompTIA A+, Network+, CCNA) are a plus.</li><li>Male Preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional development opportunities</li><li>Dynamic and entertainment-driven work environment</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Think Higher Consultants

Job Description: We are looking for a skilled IT Support Officer to join our company. The ideal candidate will manage, maintain, and troubleshoot IT systems, ensure smooth technology operations, and provide advanced technical support to staff.Key Responsibilities<ul><li>Install, configure, and maintain Windows operating systems, software, and updates on desktops, laptops, and servers.</li><li>Troubleshoot hardware, software, and network issues for employees, including printers, scanners, and peripherals.</li><li>Provide remote support using AnyDesk and other remote access tools.</li><li>Assist in setting up new devices, software installations, and system upgrades.</li><li>Monitor and maintain network connectivity, including LAN/WAN, routers, and switches.</li><li>Ensure system security by installing updates, patches, and antivirus software.</li><li>Manage backups, recovery processes, and basic data protection measures.</li><li>Support email systems, cloud platforms, and productivity software.</li><li>Maintain IT inventory, document technical issues, and provide reports on system performance.</li><li>Collaborate with team members to improve IT processes and reduce downtime.</li><li>Assist in training staff on IT best practices and software usage.</li><li>Research and suggest new technologies or solutions to improve efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;5 years of proven experience in IT support, system administration,</li><li>Advanced knowledge of Windows OS installation, configuration, and troubleshooting.</li><li>Proficient in remote support tools like AnyDesk.</li><li>knowledge of networking, including routers, switches, and TCP/IP.</li><li>Familiarity with security measures, antivirus software, and system updates.</li><li>Ability to troubleshoot hardware, software, and peripheral devices effectively.</li><li>Problem-solving skills and ability to work independently.</li><li>Good communication skills to assist non-technical staff.</li><li>Willingness to learn and implement new technologies.</li></ul>Job Type: Full-timeWork Location: In person

Human Capital HR Solutions

Senior IT Support OfficerLocation: Karachi Industry: Maritime Logistics Employment Type: Full-Time Hiring Company: Human Capital (On behalf of our client)About the RoleHuman Capital is hiring a Senior IT Support Officer for our client in the maritime logistics industry. We are seeking a proactive and technically skilled professional with strong troubleshooting abilities and a passion for delivering high-quality IT support services.This role requires hands-on expertise in hardware, software, and network support along with the ability to guide junior staff and maintain IT operational excellence.Key ResponsibilitiesTechnical &amp; Operational Support<ul><li>Provide Level 2 support for hardware, software, and network-related issues.</li><li>Configure, deploy, and maintain workstations, laptops, printers, and mobile devices.</li><li>Troubleshoot LAN/WAN, VPN, and wireless connectivity issues.</li><li>Resolve complex operating system and business application problems.</li><li>Escalate unresolved issues to higher support levels when required.</li><li>Maintain detailed documentation of incidents, resolutions, and SOPs.</li><li>Assist in enforcing IT security policies and compliance standards.</li></ul>User Support &amp; Guidance<ul><li>Deliver user-friendly, high-quality support to employees.</li><li>Guide junior support staff and train end-users on best practices.</li><li>Provide initial troubleshooting and technical assistance for hardware/software issues.</li></ul>People Management<ul><li>Ensure discipline, attendance compliance, and adherence to company policies.</li><li>Monitor individual and team performance standards.</li><li>Support training and development of junior staff.</li><li>Promote a positive, motivated, and engaged team culture.</li><li>Ensure Quality, Occupational Health, Safety &amp; Environmental compliance.</li></ul>Strategic Support<ul><li>Assist the department lead by providing technical insights, reports, and recommendations for decision-making.</li><li>Participate in additional projects as assigned.</li></ul>Educational &amp; Technical Qualifications<ul><li>14 Years of Education in Computer Sciences (Bachelor&rsquo;s Degree preferred)</li><li>Basic reading and writing skills in Urdu and English</li><li>Strong knowledge of operating systems, networking fundamentals, and business applications</li></ul>Experience Requirements<ul><li>2&ndash;3 years of relevant IT support experience</li><li>Experience in a structured corporate or logistics environment preferred</li></ul>Apply now by sending your CV to careers1.hc@gmail.comJob Type: Full-timeWork Location: In person

Senior IT Support Officer

Job Status: Full Time OnsiteJob Timing: 24/7 Rotational Roster BasedRequired Experience: 2-3 Years (Banking Experience Preferred).Location: Karachi Port, East Wharf, Near Port Grand, Karachi.-Provide Level 2 support for hardware, software, and network-related issues System Configuration &amp; Maintenance-Assist employees with IT-related inquiries, ensuring high-quality and user-friendly support.-Configure, deploy, and maintain user workstations, laptops, printers, and mobile devices.-Troubleshoot basic network issues, including LAN/WAN, VPN, and wireless connectivity problems.-Maintain detailed records of issues, resolutions, and standard operating procedures.-Assist in enforcing IT security policies and procedures across systems and endpoints.-Guide junior support staff and end-users on system usage, best practices, and basic troubleshooting.-Respond to basic user inquiries and issues related to hardware, software, and network access.-Provide initial troubleshooting for common problems, escalating unresolved issues to higher support levels.-Troubleshoot and resolve more complex issues involving operating systems, business applications, and network connectivity.-Support users in configuring and resolving intermediate hardware/software issues and network configurations.Ensure effective administration and discipline for self and team, including adherence to break schedules, attendance, overtime, leave policies, and dress code standards. where applicable.-Monitor and manage the achievement of individual and team Performance, ensuring accountability and consistent performance where applicable.-Ensure continuous training and development opportunities for self and direct reports; mentor and assist junior staff as needed.-Ensure Quality, Occupational Health, Safety &amp; Environmental Compliance.-Promote &amp; maintain a culture of self and team motivation, engagement, and happiness.Required Skills and Experience:Required experience is 2-3 yearsMinimum Bachelor Degree in IT or EquivalentUnderstanding of Advanced Hardware &amp; Software SupportReady to respond Network &amp; System SupportOther Benefits:-Medical Insurance (OPD and IPD)-Life Insurance-Shift Allowance-Annual Bonus-Provident Fund-Annual LeavesJob Type: Full-timeWork Location: In person

IT Support Officer (24/7 Rotational Shifts)

Britannia School of Leadership and Management

Job Description About UsKnowza Learning Solutions is a centralised support office providing operational and strategic services to multiple UK-based organisations, including Britannia Education Group, AIA Properties, and Strivex. As part of our continued growth, we are seeking a responsible and organised IT and Web Developer to support daily office operations and contribute to maintaining structured and efficient workplace systems.Job Summary We are looking for a Graduate IT Support Officer to assist in maintaining systems, hardware, and digital platforms. The candidate should have a technical mindset and a problem-solving approach. The role requires strong technical capability, structured problem-solving skills and the ability to maintain secure, stable and scalable systems aligned with international operational standards.Key Responsibilities:<ul><li>Assist in developing and maintaining company websites and web applications.</li><li>Write clean, structured, and well-documented code.</li><li>Support front-end and back-end development tasks.</li><li>Troubleshoot website issues and fix bugs.</li><li>Assist in website testing, optimisation, and deployment.</li><li>Maintain website security updates and backups.</li><li>Collaborate with design and marketing teams for website enhancements.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field (completed or final year).</li><li>Basic knowledge of HTML, CSS, JavaScript.</li><li>Familiarity with frameworks (React, WordPress, or similar) is an advantage.</li><li>Understanding of responsive design principles.</li><li>Strong problem-solving skills.</li><li>Ability to follow structured coding standards and documentation practices.</li></ul>Compensation &amp; Work Schedule:<ul><li>Salary: PKR 45,000 &ndash; 60,000 per month</li><li>Office Timings: 10:00 am &ndash; 6:30 pm</li><li>Working Days: Monday to Friday</li><li>Job Type: Full-time (On-site)</li></ul>Hiring &amp; Workplace PoliciesOur hiring process includes two stages: an initial interview, followed by a second assessment of cognitive skills.Please consider that we are very strict on the below mentioned policies:Job Types: Full-time, Internship Contract length: 6 monthsPay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

IT and Web Developer

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT Officer

Corporate Research and Investigations Limited

<div><div>Position Overview:
 
The IT &amp; ISMS Officer supports the IT department by maintaining and operating the IT infrastructure while ensuring compliance with information security policies. The role combines hands-on technical support with responsibilities related to information security, audits, and employee awareness. 
</div><div>
Core Responsibilities:</div><div>
1. IT Support &amp; Infrastructure Management:</div><ul><li>
Provide technical support to staff for hardware, software, and applications (Windows, MAC OSX, Office 365, G-Suite, Adobe).</li><li>
Install, configure, troubleshoot, and maintain computers, laptops, servers, printers, scanners, and other IT equipment.</li><li>
Assist in creating and managing user accounts, group permissions, and network access in Active Directory.</li><li>
Map and manage network drives and shared folders.</li><li>
Monitor network performance, troubleshoot connectivity issues, and escalate as needed.</li></ul><div></div><div> 
2. System &amp; Server Administration:</div><ul><li>
Assist in routine server and network administration tasks, including backups, updates, and system monitoring.</li><li>
Ensure antivirus, security patches, and updates are applied across endpoints and servers.</li><li>
Support VPN setup and remote access control for employees.</li></ul><div></div><div> 
3. ISMS &amp; Security Compliance:</div><ul><li>
Support implementation and maintenance of ISMS policies, procedures, and standards.</li><li>
Assist in conducting internal audits, vulnerability assessments, and external ISMS audits.</li><li>
Monitor security logs, alerts, and incidents, and report findings to the IT Manager.</li><li>
Conduct employee awareness sessions and training on information security practices.</li><li>
Support risk assessment exercises and help in maintaining compliance documentation.</li></ul><div></div><div> 
4. Documentation &amp; Reporting:</div><ul><li>
Maintain IT inventory records for all hardware, software, and network devices.</li><li>
Document IT incidents, resolutions, and system configurations.</li><li>
Prepare monthly reports on IT performance, security incidents, and ISMS compliance.</li></ul><div></div><div> 
Other Duties:</div><ul><li>
Stay updated with emerging technologies and security trends.</li><li>
Assist the IT Manager with special projects and other tasks as assigned.</li></ul><div></div><div> 
Qualifications &amp; Skills:</div><ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>
2&ndash;4 years of experience in IT support or system administration, with exposure to information security management.</li><li>
Knowledge of Windows, MAC OSX, Office 365, G-Suite, networking, and server administration.</li><li>
Familiarity with ISMS, ISO 27001 standards, and basic security practices.</li><li>
Strong problem-solving, communication, and documentation skills.</li><li>
Ability to work independently and as part of a team.</li></ul></div><div></div>

IT & ISMS Officer

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10000 it support officer jobs Near Me

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