technical support engineer Jobs in Karachi

technical support engineer

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

it support engineer

it support executive

it support specialist

DM Clinical Research

<div>The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff. 
You will also be responsible for assisting and providing support for technical issues. 
 
DUTIES &amp; RESPONSIBILITIES<ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul> 
KNOWLEDGE &amp; EXPERIENCE 
 
Education:<ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul> 
Experience:<ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul> 
Credentials:<ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul> 
Knowledge and Skills:<ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div>

IT Support Specialist I

Sourcecode Software House

Location: Karachi Job Type: Full-time Shift: 9 hours shift (Flexible)About the Role: We are looking for a dedicated IT Support Specialist to join our Christian faith-based organization. The ideal candidate should be comfortable working in an environment that aligns with Christian values and mission-driven activities.Key Responsibilities:<ul><li>Provide technical support for hardware, software, and network issues.</li><li>Install, configure, and troubleshoot systems and applications.</li><li>Maintain IT assets, perform system updates, and ensure smooth daily operations.</li><li>Resolve support tickets in a timely and professional manner.</li><li>Assist with backup management, system security, and user access requests.</li><li>Collaborate with team members to support organizational technology needs.</li></ul>Requirements:<ul><li>0&ndash;1 year of experience in IT support or helpdesk roles.</li><li>Strong troubleshooting, problem-solving, and communication skills.</li><li>Knowledge of Windows/Mac systems, networks, and office software.</li><li>Ability to work in a Christian faith-based environment and support its mission.</li></ul>Preferred Skills:<ul><li>Experience with IT administration tools.</li><li>Familiarity with cloud systems (Google Workspace, Office 365, etc.).</li></ul>Benefits:<ul><li>Competitive salary</li><li>Supportive and mission-driven work environment</li><li>Professional growth opportunities</li></ul>How to Apply: Please submit your resume to afnan1148@soourcecode.world with the subject line &ldquo;IT Support Specialist Application.&rdquo;Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support Specialist – Christian Faith-Based

Digaptics Inc

Digaptics is hiring a GoHighLevel Support Specialist to provide exceptional technical support and act as a lead operator/integrator for our clients. You will be responsible for troubleshooting, configuring, and optimizing GoHighLevel CRM setups while ensuring seamless workflows, automations, and a smooth client experience.Responsibilities:<ul><li>Build and optimize client workflows in GoHighLevel</li><li>Connect tools via APIs (OpenAI, Google Sheets, Twilio, Mailgun)</li><li>Create automations using Zapier, Make, and webhooks</li><li>Train and improve AI chatbots</li><li>Manage projects in Monday.com</li><li>Create Loom tutorials for clients</li><li>Handle light administrative tasks</li></ul>Requirements:<ul><li>Proven experience with GoHighLevel, Zapier, Make, or similar tools</li><li>Ability to work with APIs and test integrations</li><li>Strong problem-solving skills and clear English communication</li><li>Commitment to a long-term role (not freelancing)</li><li>Bonus: Basic coding knowledge (JSON, JavaScript, Python)</li></ul>Shift Timing: 8:00 PM to 5:00 AMJob Type: Full-timeWork Location: In person

GoHighLevel Support Specialist

Limton Group of Companies

Limton Group of Companies is currently hiring for IT SupportJob Type: Full-timeQualification RequirementsIntermediate / Diploma /Certifications will be preferredExperience RequirementsAt least 1 year experience in IT support.Responsibilities:Primary Job responsibilities are to maintain:- Installation of OS, Office &amp; other softwares- PC Assembling, Maintenance, Repair &amp; Support- Resolution of day to day problems of end user- Printer issues- Network troubleshooting- IT Inventory Management- UPS Monitoring / Maintenance- CCTV / DVR troubleshooting- AntiVirus UpdatesTravelingOutstation Travelling Not required. However sometimes travelling may require to support Limton other offices &amp; clients (if required)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support

ABIC

We're Hiring: IT OfficerAre you tech-savvy and ready to support a dynamic company&rsquo;s IT operations? Join us as an IT Assistant and be the backbone of our IT support!What You&rsquo;ll Do:-Manage and troubleshoot company network, workstations, and printers-Assist the IT Manager/HOD with hardware/software installations and maintenance-Set up new computers, create user accounts, and install software-Document installations and issue resolutions-Implement and maintain IT management tools for smooth communication-Coordinate with vendors and service providers as needed- Perform repairs and preventive maintenance on office techWhat We&rsquo;re Looking For:- Basic to intermediate knowledge of computer hardware and software- Problem-solving mindset with attention to detail- Ability to document technical work clearly- Good communication and teamwork skills- Prior experience in IT support is a plus but not mandatoryWhy Join Us?- Friendly, supportive work environment- Opportunities to learn and grow in your IT career- Work with a motivated team that values your inputReady to be part of our tech team? Send your resume to hr@abicsystem.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT Officer

AEG Travel

Job Description of IT Executive in Information Technology / Digital Operations<ul><li>Maintain and monitor all IT systems including hardware, software, network, and cloud-based platforms</li><li>Support day-to-day IT operations including troubleshooting issues with email, user devices, applications, and networks</li><li>Coordinate updates and maintenance for websites, internal portals, and digital tools.</li><li>Perform regular data backups and system updates.</li><li>Ensure high uptime and performance of internal systems (Email, printers, workstations).</li><li>Handle IT onboarding/off boarding processes for new/exiting employees.</li><li>Monitor cybersecurity and ensure compliance with data protection regulations (e.g., GDPR, PCI DSS).</li><li>Maintain inventory of IT equipment and software licenses.</li><li>Document IT procedures and maintain system logs.</li><li>Liaise with vendors for purchasing new equipment&rsquo;s and other IT equipment&rsquo;s according to the requirement and recommendations.</li><li>Work on SLA and SOP&rsquo;s for the IT Department.</li><li>Training of Staff for various software&rsquo;s.</li><li>Coordinating with Senior Management regarding high end level issues.</li></ul>Required Qualifications:<ul><li>Master's or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related discipline.</li><li>Minimum 5+ years of experience in IT support, systems administration, or digital operations and leading a team.</li><li>Solid understanding of networking, firewalls, DNS, email configuration, and remote access tools.</li><li>Familiarity with digital services and cloud tools such as Google Workspace and Zoho</li><li>Strong problem-solving, organizational, and communication skills.</li><li>Ability to work both independently and in a team-oriented environment.</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs170,000.00 per monthWork Location: In person

Manager IT

Aspire92

Job Description:We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities &amp; Duties:<ul><li>Set up laptops, workstations, and IT equipment for new joiners.</li><li>Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).</li><li>Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.</li><li>Handle Cisco network equipment, including basic configuration and maintenance.</li><li>Ensure smooth connectivity and resolve any network or hardware-related issues.</li><li>Coordinate with external vendors for IT procurement or warranty services.</li><li>Maintain asset inventory of all IT hardware and software licenses.</li><li>Provide remote or on-site technical assistance to staff as needed.</li><li>Implement and support IT security best practices.</li><li>Assist in regular data backups and system updates</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>0&ndash;2 years of experience in IT support or similar role.</li><li>Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).</li><li>Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.</li><li>Working knowledge of accounting or operational software like QuickBooks is a plus.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks</li></ul>Skills:<ul><li>Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.</li><li>Experience in a BPO or service-based organization.</li><li>Knowledge of remote desktop tools and IT ticketing systems.</li></ul>Job Type: Full-timeWork Location: Remote

Junior IT Support

Explore 1266+ It support specialist in Karachi this November. Find roles across top companies and apply now to boost your career.