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customer support executive

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production support officer

it support specialist

Fresh Basket

Timings: 10:00 AM to 8:00 PMLocation: DHA (Head Office- Badar Commercial)Company Benefits:Annual Leaves (Encashment)Provident Fund (5%)Medical Insurance (3.5 Lac)(OKR) Incentive (Monthly)Punctuality Allowance (Monthly)Employee Purchasing DiscountsWe are seeking a highly motivated and technically skilled Junior IT Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support to our employees in areas such as networking and system hardware, software/system issues troubleshooting, and monitoring CCTV footage for reporting and checking employees' activity, verification of product returns, and identifying any suspicious activity. This is an entry level position that offers an excellent opportunity to gain hands on experience and develop a strong foundation in IT support.Responsibilities:<ul><li>Provide first level technical support to employees via various communication channels (e.g., in person, email, phone) regarding networking and system hardware, software, and system issues troubleshooting.</li><li>Assist in the installation, configuration, and maintenance of computer hardware, software, and network equipment.</li><li>Perform routine system checks to ensure proper functioning and identify any potential issues or vulnerabilities.</li><li>Monitor CCTV footage regularly to report and check employees' activity, ensuring compliance with company policies and procedures.</li><li>Conduct investigations into suspicious activity based on CCTV footage and collaborate with relevant team to address any security concerns.</li><li>Verify product returns by cross referencing data and conducting thorough inspections, ensuring compliance with return policies.</li><li>Document and maintain accurate records of technical issues, troubleshooting steps taken, and resolutions provided in a ticketing system.</li><li>Collaborate with the IT team to resolve complex technical problems and escalate issues when necessary.</li><li>Assist in the development and implementation of IT policies, procedures, and guidelines.</li><li>Stay updated with the latest industry trends, technologies, and best practices related to networking, system hardware, software, and security monitoring.</li><li>POS ERP will be preferred.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or a related field is preferred.</li><li>Previous experience in IT support or related roles is advantageous but not mandatory.</li><li>Strong knowledge of computer networking concepts, including TCP/IP, DNS, DHCP, and VPN.</li><li>Familiarity with system hardware components and their functionalities.</li><li>Proficiency in troubleshooting software and system issues, including operating systems (e.g., Windows, macOS, Linux), applications, and hardware peripherals.</li><li>Ability to handle and analyze CCTV footage to identify and report any suspicious activity.</li><li>Excellent problem-solving skills with a logical and analytical mindset.</li><li>Strong communication skills, both verbal and written, with the ability to explain technical concepts to nontechnical users.</li><li>Detail oriented with good organizational and time management skills.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Basic understanding of information security principles and practices.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

IT Assistant

Softnox Technologies.

Looking for IT Specialist for our companyIT Specialists maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization&rsquo;s important files and information remain safe and intact. IT Specialists often have the following responsibilities:- Installing new software and hardware components. - Regularly evaluating our IT systems to ensure they meet the necessary demands. - Assisting with network administration tasks. - Ensuring data storage is safe and secure. - Resolving all issues coworkers have with their IT systems and software. - Educating coworkers about network security and best practices for computer usage. - Supporting the day-to-day operations of our computer network. - Vendor Management, Asset Management, Server Management. - Have good command over managing VOIP management.Experience in software house sector will be preferred for this role.Shift: 6:00 pm-3:00 am Market Competitive SalaryConnect through DM or hr@softnoxtechnologies.netJob Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT Manager

Tdsp

Job Purpose:The IT Support Officer is responsible for providing technical assistance, troubleshooting, and maintenance for all hardware, software, and network systems within the organization. This role ensures the smooth functioning of IT infrastructure and supports staff in resolving IT-related issues promptly.Key Responsibilities:<ul><li>Technical Support:</li><li>Respond to IT support requests via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues for end-users.</li><li>System Installation &amp; Maintenance:</li><li>Install, configure, and maintain operating systems, applications, and hardware.</li><li>Perform regular updates, patches, and security upgrades on all systems.</li><li>Network Management:</li><li>Monitor LAN/WAN, internet connectivity, and wireless networks.</li><li>Troubleshoot connectivity issues and liaise with service providers when required.</li><li>User Account Management:</li><li>Create and manage user accounts, email IDs, and access permissions.</li><li>Ensure compliance with company IT policies for data security and privacy.</li><li>Backup &amp; Data Protection:</li><li>Schedule and maintain regular backups of critical data.</li><li>Implement disaster recovery and data protection measures.</li><li>IT Asset Management:</li><li>Maintain an updated inventory of IT equipment and software licenses.</li><li>Coordinate with vendors for procurement, repair, and warranty services.</li><li>Security &amp; Compliance:</li><li>Implement and monitor antivirus, firewall, and network security protocols.</li><li>Ensure adherence to IT security policies and procedures.</li><li>Training &amp; Documentation:</li><li>Provide basic IT training and guidance to staff on system use.</li><li>Maintain documentation for systems, configurations, and troubleshooting procedures.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>1&ndash;3 years of experience in IT support or helpdesk roles.</li><li>Knowledge of Windows/Linux operating systems, MS Office, and common applications.</li><li>Basic understanding of networking (LAN, WAN, Wi-Fi) and IT security principles.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

The Plumtree Group Global

<div>
 
 Job Title:
 
 
 Admin and IT Executive
 
 
 
 
 Nature: Onsite
 
 
 
 
 Location: Karachi - Shahre Faisal
 
 
 
 
 Job Type: Full-Time
 
 
 
 
 Experience Required: Minimum 2 Years
 
 
 
 
 Shift: Evening (0
 
 
 5
 
 
 :30 PM - 0
 
 
 3
 
 
 :30 AM)
 
 
 
 
 About the Role:
 
 
 
 We are looking for a proactive and detail-oriented
 
 Admin &amp; IT
 
 
 Executive
 
 to manage day-to-day office administration while ensuring smooth IT operations. The ideal candidate will act as the backbone of our office environment, providing administrative support to management and staff, while also maintaining IT infrastructure, troubleshooting issues, and coordinating with external vendors.
 
 
 
 Key Responsibilities:
 
 
 
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Oversee day-to-day office operations, ensuring a professional and organized environment
 </li>
 <li>
 Manage office supplies, equipment, and inventory
 </li>
 <li>
 Handle correspondence, documentation, and record-keeping
 </li>
 <li>
 Coordinate with vendors, service providers, and facility management
 </li>
 <li>
 Assist HR in onboarding/offboarding employees (equipment handover, ID setup, etc.)
 </li>
 <li>
 Support management in scheduling meetings, travel arrangements, and other admin tasks
 
 
 </li>
 </ul>
 
 IT Responsibilities
 
 
 
 <ul>
 <li>
 Install, configure, and maintain office IT equipment (PCs, laptops, printers, routers, projectors, etc.)
 </li>
 <li>
 Provide technical support to employees for hardware/software/network issues
 </li>
 <li>
 Monitor and maintain office internet and server performance
 </li>
 <li>
 Ensure IT security protocols are implemented and followed (antivirus, backups, access control)
 </li>
 <li>
 Manage email, software licensing, and IT asset inventory
 </li>
 <li>
 Liaise with external IT vendors and service providers for upgrades, troubleshooting, and procurement
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, Business Administration, or related field
 </li>
 <li>
 2 - 3 years of experience in administration and IT support (preferably in a corporate environment)
 </li>
 <li>
 Strong knowledge of networking, operating systems, and troubleshooting
 </li>
 <li>
 Familiarity with MS Office, Google Workspace, and other business tools
 </li>
 <li>
 Excellent organizational and multitasking skills
 </li>
 <li>
 Strong problem-solving attitude and ability to work independently
 </li>
 <li>
 Good communication and interpersonal skills
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Experience with IT security, data backup, and recovery solutions
 </li>
 <li>
 Knowledge of cloud-based tools (Office 365, Google Workspace, etc.)
 </li>
 <li>
 Vendor management experience
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Market competitive compensation package
 </li>
 <li>
 A fun, entrepreneurial start-up environment
 </li>
 <li>
 Mentoring and coaching in an environment that provides support to help you succeed
 </li>
 <li>
 Paid leaves
 </li>
 <li>
 Health Insurance
 </li>
 <li>
 Employee perks
 </li>
 <li>
 A diverse and international team
 </li>
 <li>
 An entrepreneurial environment with room for growth
 </li>
 <li>
 Ongoing professional training and mentorship
 </li>
 <li>
 Career growth opportunities in a global, innovative company
 </li>
 <li>
 A collaborative and results-driven team culture
 
 
 </li>
 </ul>
 
 NOTE: Salary commensurate with experience.
 
 
 
 
 How to Apply:
 
 
 
 Send your resume and a short cover letter to saadali@plumtreegroup.net with the subject:
 
 Admin and IT Executive.
 
 
 
 Powered by JazzHR
 
 
 Qqd68nJxnR
</div>

Admin and IT Executive.

Inspired Solutions Provider

We are looking for a skilled and proactive IT Officer with hands-on experience in network administration and CCTV camera installation/maintenance. The ideal candidate will be responsible for maintaining the company's IT infrastructure, ensuring smooth network operations, and overseeing the installation and upkeep of CCTV surveillance systems.<ul><li>Install, configure, and maintain CCTV systems, including IP and analog cameras.</li><li>Perform routine inspections, testing, troubleshooting, and repairs on CCTV hardware and related infrastructure.</li><li>Set up, monitor, and maintain LAN/WAN networks, switches, routers, and firewalls.</li><li>Monitor network performance and troubleshoot connectivity issues.</li><li>Manage IT hardware and software resources across the organization.</li><li>Ensure data backup and security protocols are in place and functioning properly.</li><li>Maintain inventory of IT equipment, tools, and supplies.</li><li>Provide on-site technical support for hardware, software, and network issues.</li><li>Coordinate with third-party vendors for advanced support or system upgrades.</li><li>Ensure proper documentation of network layouts, CCTV installations, and configurations.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Networking &amp; CCTV installation: 4 years (Preferred)</li></ul>Location:<ul><li>Port Qasim (Required)</li></ul>Work Location: In person

IT Officer

Job description:Location: Naya Nazimabad - Gymkhana04:00PM to 12:00AMJob Summary:The IT Support Officer will be responsible for providing technical assistance and support to staff and clients within the organization. This role includes diagnosing hardware and software problems, managing and troubleshooting IT systems, maintaining network infrastructure, and ensuring smooth IT operations. The IT Support Officer will also be responsible for escalating more complex issues to higher-level technical support when necessary.Key Responsibilities:<ul><li>Provide first-line support to resolve hardware, software, and network-related issues.</li><li>Respond to and resolve IT support tickets in a timely manner.</li><li>Assist employees with setting up and troubleshooting computers, printers, and other peripherals.</li><li>Perform routine maintenance of IT equipment, ensuring optimal performance.</li><li>Install, configure, and update operating systems, applications, and security patches.</li><li>Monitor system performance and identify potential issues before they escalate.</li><li>Troubleshoot and resolve basic network connectivity issues.</li><li>Assist with the configuration and maintenance of routers, switches, and firewalls.</li><li>Maintain network documentation and ensure data backups are performed regularly.</li><li>Ensure compliance with organizational IT policies and procedures.</li><li>Implement security measures to protect data and systems from cyber threats.</li><li>Monitor IT systems for potential vulnerabilities or breaches.</li></ul>Job Type: Full-timeWork Location: In person

M.A.TECH

We are seeking a proactive and detail-oriented Sales &amp; IT Coordinator to support our sales team and manage IT-related tasks. The ideal candidate will act as a bridge between the sales operations and IT support, ensuring smooth workflow and effective client communication.Key Responsibilities<ul><li>Assist the sales team with preparing quotations, proposals, and client documentation.</li><li>Coordinate with clients regarding inquiries, follow-ups, and after-sales support.</li><li>Maintain CRM/ERP records, sales reports, and databases.</li><li>Provide basic IT support (hardware/software troubleshooting, network issues, system updates).</li><li>Coordinate with vendors for IT equipment and software requirements.</li><li>Support digital tools, email systems, and ensure smooth IT operations for the team.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field.</li><li>Prior experience in sales coordination and IT support preferred.</li><li>Strong knowledge of MS Office, CRM/ERP systems, and networking basics.</li><li>Excellent organizational, communication, and multitasking skills.</li><li>Ability to work independently and handle multiple responsibilities.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Career growth and learning opportunities.</li><li>Professional and supportive work environment.</li></ul>Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Sales & IT Coordinator

Explore 1020+ It support specialist in Karachi this September. Find roles across top companies and apply now to boost your career.

1020 it support specialist jobs IN Karachi

IT Assistant

IT Manager

IT Support Officer

Admin and IT Executive.

IT Officer

IT Support Officer

Sales & IT Coordinator