customer support executive Jobs in Karachi

customer support executive

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chat support specialist (e-commerce) Jobs in Karachi

chat support specialist (e-commerce)

customer success specialist Jobs in Karachi

customer success specialist

customer support

it support specialist

Polymer Bags Manufacturing Company

Key Responsibilities<ul><li>Manage and maintain company IT infrastructure, including desktops, laptops, printers, and network devices.</li><li>Provide technical support to employees for hardware, software, email, and network-related issues.</li><li>Monitor and maintain LAN/WAN, Wi-Fi, internet connectivity, and network security.</li><li>Install, configure, and update operating systems, applications, and antivirus solutions.</li><li>Manage user accounts, access rights, backups, and data security.</li><li>Coordinate with external vendors for IT procurement, repairs, and support services.</li><li>Maintain IT inventory, asset records, and documentation.</li><li>Support meeting rooms, video conferencing, and event-related IT requirements.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Assist in implementing new technologies and process improvements.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>5-6 years of relevant IT support and infrastructure experience.</li><li>Strong knowledge of Windows OS, Microsoft 365, networking, routers, switches, and troubleshooting.</li><li>Good communication, problem-solving, and team coordination skills.</li><li>Ability to work independently and handle multiple IT tasks efficiently.</li></ul>Pay: From Rs80,000.00 per monthWork Location: In person

IT Specialist / Sr. IT Executive

Job description:Location: Naya NazimabadJob Summary:The IT Support Officer will be responsible for providing technical assistance and support to staff and clients within the organization. This role includes diagnosing hardware and software problems, managing and troubleshooting IT systems, maintaining network infrastructure, and ensuring smooth IT operations. The IT Support Officer will also be responsible for escalating more complex issues to higher-level technical support when necessary.Key Responsibilities:<ul><li>Provide first-line support to resolve hardware, software, and network-related issues.</li><li>Respond to and resolve IT support tickets in a timely manner.</li><li>Assist employees with setting up and troubleshooting computers, printers, and other peripherals.</li><li>Perform routine maintenance of IT equipment, ensuring optimal performance.</li><li>Install, configure, and update operating systems, applications, and security patches.</li><li>Monitor system performance and identify potential issues before they escalate.</li><li>Troubleshoot and resolve basic network connectivity issues.</li><li>Assist with the configuration and maintenance of routers, switches, and firewalls.</li><li>Maintain network documentation and ensure data backups are performed regularly.</li><li>Ensure compliance with organizational IT policies and procedures.</li><li>Implement security measures to protect data and systems from cyber threats.</li><li>Monitor IT systems for potential vulnerabilities or breaches.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Creative HR Solutions (Pvt.) Ltd.

Qualification: Minimum Graduate - IT / Networking Certifications is MUST.Experience: Minimum 02-03 years in managing hardware / software and hospital ERP systems, connectivity, maintenance, and upgrading.. Previous working exeprience with Hospital / Health Care unit will be a big plus.Timings: Morning Shift - 06 Days a week.Location: North Karachi - Candidates living close to the area will be preferred.Industry: Hospital - Not for Profit.Job Requirements:<ul><li>Hardware / Software maintenance - Installation &amp; upgrade.</li><li>ERP systems - Must be familiar</li><li>Hardware Connectivity - LAN / WifI / Routers / Repeaters</li><li>LAN Cabling.</li><li>Hardware / Software upgrades.</li></ul>Pay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Have you worked in Hospital / Health Care environment before - If yes, where?</li><li>What is your current salary &amp; benefits?</li><li>What is your expected salary?</li><li>What is your notice period from your current employment?</li><li>Do you have your own conveyance?</li><li>Are you OK in coming to North Karachi for job purposes?</li><li>How many years of experience do you have in IT Dept.?</li><li>What is your Educational Qualification and what is the name of your university?</li></ul>Work Location: In person

I.T. Executive (from Tier-1 University)

Kore Digital Pakistan

We don't hire interns to fetch coffee. We hire them to build international products.we are looking for ambitious, creative, and tech-savvy minds ready to skip the fluff and gain real, hands-on experience on global projects.This is a 4-Month Paid Internship Program in the heart of Karachi (PECHS). Our goal? To turn your potential into a career.Outstanding performers will be offered a Permanent Position at the end of the program.Open Positions:<ul><li>Content Writer</li><li>SEO Specialist</li><li>Video Editor</li><li>Graphic Designer</li><li>WordPress Developer</li><li>Social Media </li><li>Lead Generation Specialist</li></ul>The Non-Negotiables (Requirements):<ul><li>Education: A relevant degree (CS, Media Sciences, Marketing, or IT) is preferred.</li><li>Portfolio: You MUST include a portfolio link or work samples with your application. No portfolio = No consideration.</li><li>Skills &amp; Mindset: Foundational knowledge of your tools, high integrity, punctuality, and a genuine hunger to learn.</li><li>Commitment: Full-time availability (Monday to Friday).</li></ul>What&rsquo;s In It For You?Direct mentorship from our Senior Leads.professional workspace.Certificate of completionHow to Apply:Send your updated Resume ( Must ) and Portfolio ( Must) to: talent@koredigital.com.pk Subject Line: [Position Name](Applications without a clear subject line will be automatically filtered out).Work Location: In person

Internship Program 2026

TalentPop App

<div>
 "
 
 
 Join TalentPop &ndash; Where Top Performers Thrive
 
 
 At TalentPop, we're expanding our team and looking for a driven
 
 E-Commerce Sales Outreach Specialist
 
 who is passionate about sales, relationship-building, and creating meaningful customer connections. If you enjoy engaging with potential customers, identifying opportunities, and helping drive business growth, this is your chance to make an impact while growing your career in a fast-paced remote environment.
 
 
 This role is perfect for someone who loves connecting with people, turning conversations into conversions, and being recognized for their hard work.
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 To ensure your application is reviewed by the
 
 Recruitment Team
 
 , you
 
 must
 
 follow these critical steps exactly.
 
 Applications that do not choose ""Brand Concierge"" and enter the correct code WILL NOT be reviewed.
 
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose ""Brand Concierge"" from the list of available roles.
 </li>
 <li>
 In the application form, you'll be asked for an application code &ndash; please enter SOS in that field.
 
 
 </li>
 </ul>
 
 About The Role &ndash; E-Commerce Sales Outreach Specialist
 
 
 
 As a Sales Outreach Specialist, you'll play a key role in driving revenue growth by re-engaging customers, recovering abandoned carts, and supporting buyers throughout their journey. You'll communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience.
 
 
 What You'll Do
 
 
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 Reach out to potential customers to recover abandoned carts and close sales.
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 Provide product recommendations and guide buyers toward the best-fit solutions.
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 Proactively engage customers via email, SMS, and live chat.
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 Deliver exceptional customer service and troubleshoot issues efficiently.
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 Collaborate with internal teams to improve strategies and achieve sales goals.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
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 At least 1 year of proven remote/online sales and customer support experience.
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 1 year of customer service experience via phone, email, or chat (e-commerce experience is a big plus).
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 Strong persuasive communication skills and a natural ability to convert leads.
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 Familiarity with Shopify, CRM tools, or customer engagement platforms.
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 Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
 
 
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 </ul>
 Technical Requirements
 
 
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 A personal PC or laptop with an i5 processor or higher.
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 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
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 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 Why Join TalentPop?
 
 
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 Professional Growth: Ongoing coaching, training, and clear paths to promotion.
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 Performance Incentives: Recognition and rewards for top performers.
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 Annual Raises: We believe in growing with our people.
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 Career Advancement: High performers are frequently promoted into leadership roles.
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 Flexible Remote Work: Enjoy the freedom to work from home, wherever you are.
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 Work-Life Balance: Paid time off, health stipends, and regional health benefits.
 
 
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 </ul>
 Ready to Turn Conversations into Conversions?
 
 
 If you're excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact&mdash;we want to hear from you.
 
 
 
 Apply now and grow with TalentPop.
 
 
 
 "
</div>

E-Commerce Sales Outreach Specialist

Masha Allah Builder's

SEO SpecialistCompany: Vibrant Technologies Location: Bahadurabad, Karachi Job Type: Full-Time (Onsite) Timings: 08:00 PM &ndash; 05:00 AM (Monday to Friday)About the RoleVibrant Technologies is looking for an experienced SEO Specialist to join our team. The ideal candidate will be responsible for improving website rankings, increasing organic traffic, and implementing effective SEO strategies to enhance online visibility.Key Responsibilities<ul><li>Conduct keyword research to identify high-performing search terms.</li><li>Optimize website content, meta titles, descriptions, headers, and internal linking.</li><li>Develop and implement on-page and off-page SEO strategies.</li><li>Execute link-building campaigns to improve domain authority.</li><li>Monitor website performance using tools such as Google Analytics, Google Search Console, SEMrush, or similar platforms.</li><li>Identify and resolve technical SEO issues, including site speed, indexing, and mobile optimization.</li><li>Collaborate with content, social media, and marketing teams to ensure SEO best practices are followed.</li><li>Analyze SEO performance and provide regular reports with recommendations for improvement.</li><li>Stay updated with the latest SEO trends, search engine algorithms, and industry best practices.</li></ul>Requirements<ul><li>Graduate in a relevant field.</li><li>1&ndash;2 years of proven experience as an SEO Specialist or similar role.</li><li>Strong understanding of on-page, off-page, and technical SEO.</li><li>Experience with SEO and analytics tools.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and teamwork abilities.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Collaborative and performance-driven work environment.</li></ul>Work Location: In Person (Bahadurabad, Karachi)Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

SEO Specialist

WPP Media

<div><div>About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.</div>

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media's shared core values:
<ul>
<li> Be Extraordinary by Leading Collectively to Inspire transformational Creativity.</li>
<li> Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.</li>
<li> Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.</li>
</ul>
Reporting of the role

This role reports to Business Manager

3 best things about the job:
<div>
<ul><li>A competitive yet fun environment that combines the best of being excellent media planners of creative media thinking and at the same time being part of the largest media company in the world</li></ul>
<ul><li>Opportunity to learn and create leading work, working alongside specialist departments, who are evolving experts in the field</li></ul>
<ul><li>Be an expert hybrid planner in both traditional and digital mediums</li></ul>
</div>
In this role, your goals will be:

In three months:
<ul>
<li>Been up to speed with cutting edge proprietary planning tools as well as being able to extract and analyze important data; validating our recommendations</li>
<li>You would have a pulse of the business category &amp; knowledge of competitive frame</li>
<li>Worked on moderate scaled live campaigns</li>
<li>Have initiated contact with key media partners and understood the baseline of their offerings particularly digital and traditional</li>
<li>Connected with internal specialist &amp; external stakeholders' units to integrate solutions</li>
</ul>
In six months:
<ul>
<li>Been able to comprehend and apply our proprietary planning framework model in key campaigns</li>
<li>You would have landed live; larger scaled campaigns</li>
<li>You will have started to build relationships with the key decision makers within the current client portfolio</li>
<li>Master a flawless media execution process, working alongside various stakeholders</li>
</ul>
In 12 months:
<ul>
<li>Develop a strong category acumen - from a media and business point of view</li>
<li>Identify a pipeline of commercially viable solutions to support our client's goals</li>
<li>Create and execute a pipeline of exciting business building ideas which could potentially be industry award winning</li>
</ul>
What your day job looks like at Mindshare:
<ul>
<li>Work closely with Media Planner to develop and maintain media plans</li>
<li>Prepare and update purchase orders within the execution framework</li>
<li>Manage Tracking of Client and Competition.</li>
<li>Facilitate timely and accurate campaign launches including troubleshooting and resolving any issues with media/account teams and media vendors</li>
<li>Analyze data to provide client with recommendations for optimizations.</li>
<li>Maintain relationships with media suppliers and internal teams</li>
<li>Prepare and update media flowcharts for Media Planner's assistance.</li>
<li>Take ownership over client reporting responsibilities, incorporating a variety of resources, from media companies and third-party resources</li>
<li>Monitor client billing; resolve any related issues</li>
<li>Ensure all media projects proceed according to plan and on deadline</li>
<li>Participate in media-planning strategy meetings with team members and help develop new ideas for client media plans.</li>
<li>Maintain a record of basic deliverables i.e. Droppages, premium positions etc.</li>
<li>To acquire knowledge on demographic profiles and analyze the changing habits of the likes and dislikes of the targeted customers.</li>
<li>Steward's media buys in market to assure continuity and campaign delivery.</li>
<li>Create and maintain detailed/accurate files for each client for whom you are responsible.</li>
<li>Demonstrates highly organized campaign/timeline management, with strong attention to detail.</li>
</ul>
What you'll bring:
<ul>
<li>Curious and willing to learn with passion to leverage opportunities from challengers to leading brands</li>
<li>Strong analytical skills</li>
<li>Excellent personal/organizational management</li>
<li>Good interpersonal &amp; social relations</li>
<li>Experience in handling marketing campaigns in mainstream media</li>
<li>Strong understanding of the cultural and consumer trends that are changing the media landscape</li>
</ul>
Minimum qualifications:
<ul>
<li>Minimum 1 year in media/digital/marketing experience</li>
<li>Fresh graduates are also encouraged to apply</li>
<li>BBA/MBA in Marketing or Media Sciences from a reputable university.</li>
<li>Digital media experience is an added advantage</li>
</ul>
Life at WPP Media &amp; Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

About Pakistan

WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 162 million broadband users and 158 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 52 million subscribers and Tik Tok has replaced Instagram to become the most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data &amp; Analytics in Pakistan.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted 

<div>
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Assistant Media Planner

Explore 180+ It support specialist in Karachi this July. Find roles across top companies and apply now to boost your career.