it support specialist

PremierBPO

<div></div><div><div><div><div><div><div><p>We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.</p>
</div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul>
<li>Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.</li>
<li>Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.</li>
<li>Troubleshoot VPN access, and remote desktop issues.</li>
<li>Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.</li>
<li>Assist in maintaining and monitoring cloud environments such as AWS or Azure.</li>
<li>Ensure system security through access controls, backups, and regular software updates.</li>
<li>Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.</li>
<li>Document technical issues, resolutions, and standard operating procedures.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor's degree in computer science.</li>
<li>2+ years of experience in IT support, helpdesk, or technical support role.</li>
<li>Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.</li>
<li>Knowledge of cloud services such as AWS or Azure and VPN configuration.</li>
<li>Understanding of network protocols, routers, switches, and firewalls (basic level).</li>
<li>Strong problem-solving and communication skills.</li>
<li>Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).</li>
<li>Any relevant Vendor Certification will be a plus.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Certifications</b></h2></div><div><p>
Relevant Certifications like below will be a plus:</p>
<ul>
<li>Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104)</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Soft Skills</b></h2></div><div><ul>
<li>Good English communication skills.</li>
<li>Ability to work as a team player.</li>
<li>Continuous learner with a growth mindset.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Location &amp; Reporting</b></h2></div><div><ul>
<li>Location: Pakistan (On-Site)</li>
<li>Reports To: IT Manager</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div><p><b>Location: </b>NASTP, Lahore</p></div></div></div></div></div></div><div></div>

IT Support Specialist

Premier NX

<div>
 Position Summary:
 <br/>
 <br/>
 We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
  </li>
  <li>
   Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.
  </li>
  <li>
   Troubleshoot VPN access, and remote desktop issues.
  </li>
  <li>
   Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
  </li>
  <li>
   Assist in maintaining and monitoring cloud environments such as AWS or Azure.
  </li>
  <li>
   Ensure system security through access controls, backups, and regular software updates.
  </li>
  <li>
   Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.
  </li>
  <li>
   Document technical issues, resolutions, and standard operating procedures.
  </li>
  <li>
   Bachelors degree in computer science.
  </li>
  <li>
   2+ years of experience in IT support, helpdesk, or technical support role.
  </li>
  <li>
   Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.
  </li>
  <li>
   Knowledge of cloud services such as AWS or Azure and VPN configuration.
  </li>
  <li>
   Understanding of network protocols, routers, switches, and firewalls (basic level).
  </li>
  <li>
   Strong problem-solving and communication skills.
  </li>
  <li>
   Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).
  </li>
  <li>
   Any relevant Vendor Certification will be a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 Certifications:
 <br/>
 <br/>
 Relevant Certifications like below will be a plus:
 <br/>
 <br/>
 <ul>
  <li>
   Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)
  </li>
  <li>
   Microsoft Certified: Azure Administrator Associate (AZ-104)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good English communication skills.
  </li>
  <li>
   Ability to work as a team player.
  </li>
  <li>
   Continuous learner with a growth mindset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Location &amp; Reporting:
 <br/>
 <br/>
 Location: NASTP, Cantt Lahore.
 <br/>
 <br/>
 Reports To: IT Manager
 <br/>
 <br/>
 What we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Market-competitive salary
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Learning &amp; development programs
  </li>
  <li>
   On-the-job training
  </li>
  <li>
   Medical Coverage (IPD)
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Old Age Benefits (EOBI)
  </li>
  <li>
   Employee engagement &amp; wellness initiatives
   <br/>
  </li>
 </ul>
</div>


Salama Structural Engineers

<div>
 <strong>
  About SSE
  <br/>
  <br/>
 </strong>
 SSE is a renowned engineering consultancy delivering excellence in high-rise construction, critical infrastructure projects, and innovative sustainable solutions. We set industry benchmarks through a passionate focus on client service, professionalism, and ethical, forward-thinking approaches. Our inclusive culture drives creativity, helping to deliver world-class engineering and consultancy services. We welcome those who share our commitment to redefining the built environment and use their expertise to help create safe, sustainable, and inspiring spaces.
 <br/>
 <br/>
 Role Overview &ndash; IT Support Specialist | Technical Support &amp; User Service Excellence
 <br/>
 <br/>
 We are seeking a resourceful and solutions-driven IT Support Specialist to provide first-class technical support to colleagues across our multidisciplinary projects. This vital role is central to maintaining our organisation&rsquo;s high levels of IT service, enabling team members to collaborate securely and efficiently, and supporting the digital backbone that underpins our engineering consultancy. If you are keen to solve IT challenges, empower end-users, and contribute to the ongoing improvement of technology services, we invite you to join us at SSE.
 <br/>
 <br/>
 Main Responsibilities &ndash; IT Support, Troubleshooting, and Customer Service
 <br/>
 <br/>
 <ul>
  <li>
   Serve as the first point of contact for IT support requests, resolving issues in person, over the phone, and via remote support tools.
  </li>
  <li>
   Troubleshoot hardware, software, and network problems for desktops, laptops, printers, and mobile devices within a Windows and Office 365 environment.
  </li>
  <li>
   Install, configure, and maintain operating systems, applications, and security solutions to ensure optimal functionality and compliance.
  </li>
  <li>
   Escalate complex technical issues to relevant IT teams or vendors, ensuring timely and effective resolution.
  </li>
  <li>
   Assist in the onboarding of new starters by preparing user accounts, devices, and training in best IT practices.
  </li>
  <li>
   Maintain accurate documentation of support tickets, resolutions, assets, and user guides for ongoing IT knowledge sharing.
  </li>
  <li>
   Participate in continuous improvement initiatives to enhance IT service delivery, user satisfaction, and cyber-security awareness.
  </li>
  <li>
   Support procurement, setup, and the safe disposal of IT equipment in line with company and environmental standards.
   <br/>
   <br/>
  </li>
 </ul>
 What You Bring &ndash; Technical Expertise, Communication &amp; End-User Support
 <br/>
 <br/>
 <ul>
  <li>
   Experience providing IT support in a customer- or user-facing role, ideally within a professional services or engineering environment.
  </li>
  <li>
   Proficient with Microsoft Windows, Office 365, Active Directory, and core business applications.
  </li>
  <li>
   Knowledge of networking principles, IT security basics, and effective troubleshooting methodologies.
  </li>
  <li>
   Demonstrated ability to communicate clearly and empathetically with a wide range of users, from technical to non-technical backgrounds.
  </li>
  <li>
   Proactive problem-solving skills, attention to detail, and a strong sense of responsibility towards service excellence.
  </li>
  <li>
   Commitment to supporting a diverse and inclusive workforce through effective IT solutions.
  </li>
  <li>
   Relevant IT qualifications or certifications (e.g., CompTIA, Microsoft) are desirable but not essential if demonstrable experience is provided.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why SSE &ndash; Career Growth, Inclusive Culture &amp; Technical Innovation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be part of a forward-thinking consultancy shaping industry-leading projects in the built environment.
  </li>
  <li>
   Enjoy opportunities for professional development, on-the-job learning, and progression in IT and beyond.
  </li>
  <li>
   Benefit from a supportive, collaborative workplace where diversity and your contributions are valued.
  </li>
  <li>
   Receive a competitive salary, attractive benefits, flexible working options, and access to paid technical memberships.
  </li>
  <li>
   Make a meaningful impact through technology, supporting our ongoing commitment to sustainability, inclusion, and technical excellence.
   <br/>
   <br/>
  </li>
 </ul>
 Join SSE &ndash; Advance Your IT Support Career in a Dynamic Engineering Environment
 <br/>
 <br/>
 If you are ready to support the critical IT infrastructure powering innovative engineering and consultancy, and you thrive in an inclusive, values-based setting, we encourage your application. SSE embraces equal opportunities and celebrates diversity, supporting everyone to achieve their fullest potential as part of our shared success.
</div>


That's Living Group - Qatar

<p>We are looking for a <b>proactive and experienced IT Support Specialist</b> to join our growing IT team. In this role, you will be responsible for <b>end-user support, IT infrastructure management, and technology operations</b> across our organization. The ideal candidate will have a <b>strong technical background</b> in <b>Azure Virtual Machines (VMs), Microsoft 365 (M365), Entra ID, Intune, Exchange Online, and Microsoft Purview</b>. Additionally, the role requires expertise in <b>Windows, macOS, and basic SUSE Linux support, networking, printers, CCTV, POS systems, and IT setup for new showrooms/offices</b>.</p><p><b>Key Responsibilities:Technical Support &amp; Troubleshooting</b></p><ul><li>Provide <b>comprehensive IT support</b> for end-users, resolving issues related to <b>hardware, software, networking, and cloud services</b>.</li><li>Troubleshoot and resolve issues with <b>Windows PCs, Mac devices, SUSE Linux, printers, routers, and network connectivity</b>.</li><li>Support <b>Microsoft 365 applications, Exchange Online, Intune policies, and Entra ID access controls</b>.</li><li>Offer <b>remote and on-site assistance</b> to internal teams.</li></ul><p><b>IT Infrastructure &amp; System Administration</b></p><ul><li>Manage and maintain <b>Azure Virtual Machines (VMs)</b> used for SAP Business One.</li><li>Administer <b>Microsoft 365 services</b>, including <b>email management, security policies, and data governance (Microsoft Purview)</b>.</li><li>Support <b>networking infrastructure</b> (firewalls, routers, switches, VPNs) to ensure smooth operations.</li><li>Oversee IT security policies and monitor for potential threats.</li></ul><p><b>User Management &amp; Device Setup</b></p><ul><li>Manage <b>device enrollments, configurations, and policies</b> using <b>Microsoft Intune</b>.</li><li>Set up and maintain <b>workstations, user accounts, and IT peripherals</b>.</li><li>Provide training on <b>best practices and security guidelines</b> for employees.</li></ul><p><b>New Office &amp; Showroom IT Setup</b></p><ul><li>Plan, budget, and implement <b>IT infrastructure for new showrooms and offices</b>.</li><li>Ensure smooth deployment of <b>POS systems, CCTV, and network setups</b>.</li><li>Coordinate with vendors and suppliers for IT equipment procurement.</li></ul><p><b>Documentation &amp; Compliance</b></p><ul><li>Maintain <b>IT asset inventory</b>, including hardware and software licensing.</li><li>Ensure compliance with <b>IT policies and industry regulations</b>.</li><li>Create and update <b>technical documentation and user guides</b>.</li></ul><p><b>Requirements:Experience &amp; Technical Skills</b></p><ul><li><b>4-5 years of IT support experience</b> in a similar role.</li><li>Strong expertise in <b>Microsoft Azure VMs, M365, Entra ID, Intune, and Exchange Online</b>.</li><li>Experience with <b>Windows and macOS troubleshooting</b>; basic knowledge of <b>SUSE Linux</b>.</li><li>Proficiency in <b>network troubleshooting (IP addressing, VPN setup, Wi-Fi, LAN/WAN)</b>.</li><li>Familiarity with <b>POS systems, CCTV, and IT security best practices</b>.</li></ul><p><b>Problem-Solving &amp; Communication</b></p><ul><li>Strong <b>analytical and troubleshooting</b> abilities.</li><li>Ability to <b>prioritize and manage tasks</b> in a fast-paced environment.</li><li>Excellent <b>verbal and written communication</b> skills, with the ability to explain technical concepts to non-technical users.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>IT Support: 5 years (Required)</li></ul><p>Work Location: In person</p>

OMINCO INTERNATIONAL

<p><b>NOTE: TELEPHONE CALLS WILL NOT BE ENTERTAIN.</b></p><p><b>We are urgently looking for an experienced and well-organized </b>IT Technician (Technical) cum Web Developer / Web Designer / Graphic &amp; Product designer.</p><p>As an IT Technician, your duties will include troubleshooting and diagnosing software and hardware issues, setting up and configuring computer networks, and working with staff on all levels, including executives and directors. The ideal candidate will hold a Bachelor&rsquo;s degree in computer science or information technology.</p><p>As a Web Developer/Designer/Graphic &amp; Products Designer is in charge of ensuring websites look good and function properly. Web developers collaborate with website and graphic designers, monitor website traffic, troubleshoot website problems when they arise, and update websites as necessary. Web designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for company websites, as well as creating visual elements that are in line with our company branding.</p><p>To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop and Adobe Illustrator.</p><p><b>IT Technician Responsibilities:</b></p><p>- Installing and configuring hardware and software components to ensure usability.</p><p>- Troubleshooting hardware and software issues.</p><p>- Ensuring electrical safety standards are met.</p><p>- Repairing or replacing damaged hardware.</p><p>- Upgrading the entire system to enable compatible software on all computers.</p><p>- Installing and upgrading anti-virus software to ensure security at the user level.</p><p>- Performing tests and evaluations of new software and hardware.</p><p>- Providing support to users and being the first point of contact for error reporting.</p><p>- Establishing good relationships with all departments and colleagues.</p><p>- Conducting daily backup operations.</p><p>- Managing technical documentation.</p><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p>

Arvato

<div>
 <p>
  <strong>
   Arvato
  </strong>
  is an innovative and international leading service provider in the field of e-commerce and supply chain management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Partners come together with industry specialists in the fields of
  <strong>
   Telecommunication, Hightech &amp; Entertainment, Automotive, Bank, Insurance, Healthcare, Consumer Products
  </strong>
  and
  <strong>
   Publisher
  </strong>
  .
 </p>
 <p>
  More than 17,000 employees work together to provide practical and relevant solutions and services worldwide. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers. Arvato combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Arvato is a wholly owned subsidiary of Bertelsmann SE &amp; Co. KGaA.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum graduated from Vocational High School Computer Technologies and similar departments,
  </li>
  <li>
   Class B driver's license,
  </li>
  <li>
   Those who have a career goal in the field of Information Technologies and want to improve themselves,
  </li>
  <li>
   Has done an internship in the field of Information Technologies,
  </li>
  <li>
   Preferably with experience in Microsoft 365 client support,
  </li>
  <li>
   Preferably with experience in JIRA, SOTI, MYQ, BEAM applications,
  </li>
  <li>
   Problem solving skills, analytical thinking, fast solution producing skills,
  </li>
  <li>
   Will be able to fulfill written Information Technology Procedures,
  </li>
  <li>
   Will be able to provide on-site and remote support for our remote locations when necessary,
  </li>
  <li>
   No travel restrictions,
  </li>
  <li>
   Reporting skills, suitable for teamwork, analytical mindset, responsible, proactive and result-oriented,
  </li>
  <li>
   Will be able to adapt to the flexible working hours required by the intense work tempo,
  </li>
  <li>
   Completed military service for male candidates,
  </li>
  <li>
   Advanced level of English,
  </li>
  <li>
   Suitable for working with shift system.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Within the scope of Information Technologies, monitoring the requests, malfunctions and repairs related to hardware and software and all technical support services, and contacting the service providers when necessary,
  </li>
  <li>
   Tracking and reporting of system, hardware and license inventory of IT inventory with BEAM Inventory Management application,
  </li>
  <li>
   Installing, expanding and managing all computer hardware, software and peripherals in accordance with company procedures and standards and ensuring their operability (Notebook, desktop, printer, barcode printer, hand terminal, tablet, telephone, 4.5G Modem etc.)
  </li>
  <li>
   Supporting the solution of network infrastructure problems when needed, making cable terminations when necessary, ensuring its operability,
  </li>
  <li>
   Information Security intervenes with Update and Antivirus application by taking into account the mail alerts,
  </li>
  <li>
   Ensuring the control and security of IT systems and performing their updates,
  </li>
  <li>
   Managing Information Security processes and improving and monitoring the management of IT portals and systems.
  </li>
 </ul>
 <p>
 </p>
</div>


WorqCompany

<div>
 <p>
  💡 WorqCompany, providing the only Revenue Sharing E-Commerce partnership system in Turkey, enabling online store owners to purchase the products they need from suppliers upfront and achieve high profits.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We solve cash flow issues for online stores and reduce inventory costs. Our e-commerce customers, who quickly and easily access products, can thus participate in marketplace campaigns advantageously with stocked inventories compared to their competitors. They can manage their stock processes transparently with a specially prepared payment plan and increase sales volume.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With WorqCompany's highly talented artificial intelligence robot AIDA, we analyze our customers' stores and provide recommendations and insights for improvements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Just as in Turkey, we stand by customers in every step they need to take in the process, whether they are already engaged in or considering e-commerce in the UK.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WQ Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Identify and resolve users&rsquo; hardware, software, and network issues
  </li>
  <li>
   Respond to technical support requests via email, phone, and remote access
  </li>
  <li>
   Perform system updates and maintenance tasks
  </li>
  <li>
   Inform and train users on new software and systems
  </li>
  <li>
   Set up and configure IT equipment
  </li>
  <li>
   Create documentation to prevent recurring issues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WQ Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or associate degree in Computer Science, Information Technology, or a related field
  </li>
  <li>
   Basic knowledge and experience with hardware, software, and networking
  </li>
  <li>
   Familiarity with Microsoft Windows, Office 365, and fundamental networking technologies
  </li>
  <li>
   Strong problem-solving and analytical thinking skills
  </li>
  <li>
   Team player with excellent communication skills
  </li>
  <li>
   Previous experience in IT support or a similar role is preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join WorqCompany?
  </strong>
 </p>
 <ul>
  <li>
   Be part of a dynamic and innovative team shaping the future of e-commerce.
  </li>
  <li>
   Gain hands-on experience by working on real projects that impact thousands of users.
  </li>
  <li>
   Collaborate with talented professionals and learn from industry experts.
  </li>
  <li>
   Opportunity to contribute to the design of cutting-edge cloud-based platform solutions.
  </li>
  <li>
   A supportive environment that encourages creativity and professional growth.
  </li>
  <li>
   A dynamic and innovative working environment,
  </li>
  <li>
   Career development opportunities,
  </li>
  <li>
   Mentorship opportunities with experienced managers in the field.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu WorqCompany D&inodot;&scedil; Tic. A.&Scedil; taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir.
 </p>
 <p>
 </p>
</div>


Search 10000+ It support specialist jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 it support specialist jobs NEAR_ME

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist