it support specialist

Softnox Technologies.

Company DescriptionSoftnox Technologies Pvt Ltd. offers a comprehensive range of integrated services, including web and mobile application design and development, digital platforms, content management, PPC, SEO, and social media management. Our resilient and robust services are designed to meet competitive and effective standards.Role DescriptionThis is a full-time, on-site role located in Kar&#257;chi for an Information Technology Support Specialist. The IT Support Specialist will be responsible for providing technical support, troubleshooting issues, and delivering help desk support. Daily tasks include managing desktop computers, maintaining information technology infrastructure, and resolving technical problems for end-users.Qualifications<ul><li>Technical Support and Help Desk Support skills</li><li>Experience in Troubleshooting and resolving technical issues</li><li>Knowledge of Desktop Computers and Information Technology infrastructure</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and within a team</li><li>Experience on Mikrotik, NAS and Server management is required.</li><li>Provided end-to-end IT support to a global workforce, resolving hardware, software, network, and account-related issues</li><li>Relevant certifications in Information Technology or a related field are a plus</li></ul>Time: 6:00pm-3:00amInterested ones share cvs hr@softnoxtechnologies.netJob Type: Full-timeWork Location: In person

IT Support Specialist

pakistan solar solutions

Job Title: IT Support Specialist Location: Karachi Employment Type: Full-TimeJob Summary: We are looking for a proactive and skilled IT Support Specialist to manage routine tasks such as data backups, software installations, and system maintenance. The ideal candidate will ensure the smooth operation of our IT infrastructure and provide technical support to staff as needed.Key Responsibilities:&middot; Perform regular backups to safeguard data and ensure business continuity.&middot; Install, configure, and update software applications as required.&middot; Monitor system performance and troubleshoot technical issues.&middot; Maintain and document IT processes, including backup schedules and software inventories.&middot; Ensure compliance with data protection and security protocols.&middot; Provide technical support to employees, resolving hardware and software issues.&middot; Collaborate with the IT team to optimize system performance and implement improvements.Qualifications:&middot; Strong understanding of backup and recovery processes.&middot; Proficiency in software installation and configuration across various platforms.&middot; Familiarity with operating systems (Windows, Linux, etc.) and IT tools.&middot; Excellent problem-solving and communication skills.&middot; Ability to work independently and manage multiple tasks effectively.Education and Experience:&middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (preferred).&middot; Relevant certifications.&middot; Previous experience in IT support or system administration is desirable.Ability to communicate: should have strong communication skills.Ability to work with team.Job Type: Full-timePay: Rs35,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Property Shop Investment LLC

We are seeking a proactive and technically skilled IT Support Specialist to join our dynamic real estate team in Abu Dhabi. The ideal candidate will provide day-to-day technical support for desktop systems, software, networks, and office equipment, ensuring minimal downtime and smooth business operations.Key Responsibilities:<ul><li>Provide first-level technical support to end-users on hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, networks, printers, and other IT equipment.</li><li>Respond to technical support tickets and resolve issues in a timely and professional manner.</li><li>Maintain and troubleshoot Windows-based systems and MS Office applications.</li><li>Assist in the setup and maintenance of email accounts, VPN access, and user profiles.</li><li>Support company CRM, ERP, and real estate-specific platforms.</li><li>Ensure data backup and recovery processes are functioning correctly.</li><li>Monitor IT inventory and assist in procurement of IT hardware and software.</li><li>Coordinate with vendors and service providers for technical support and warranty claims.</li><li>Provide IT onboarding and training for new employees.</li><li>Maintain documentation of IT procedures, systems, and user guides.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably in a real estate or corporate environment).</li><li>Strong knowledge of Windows OS, MS Office 365, networking, and hardware troubleshooting.</li><li>Familiarity with real estate CRM or property management software is a plus.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Problem-solving attitude with attention to detail.</li><li>Ability to work independently and under pressure.</li></ul>To Apply: Interested candidates should send their updated CV to austine.anzaldo@psinv.net with the subject line: &quot;Application for IT Support &ndash; Abu Dhabi&quot;.Job Type: Full-time

Umansky Automotive Group

<div>Description:

Are you a highly motivated and detail-oriented IT Professional ready to jump into a diverse technology environment? Umansky Automotive Group is looking to hire an IT Support Specialist.
We&rsquo;re looking for a proactive problem-solver to be the friendly face and first point of contact for all end-user IT needs. You&rsquo;ll be crucial in keeping our employees productive by providing exceptional daily support, managing critical hardware, and assisting with core business platforms, including our Dealership Management System (DMS).
This is a fantastic opportunity to gain broad exposure to IT operations with a clear path to grow your career into areas like systems administration, infrastructure, and cybersecurity.
This is part-time, on-site position based in Livermore, CA, with some weekend hours required.<h3 class="jobSectionHeader">
What You'll Do: Key Responsibilities</h3><ul><li>
First-Lip-time, on-site as the primary point of contact for all end-user IT support requests, efficiently handling a wide variety of hardware, software, and access issues.</li><li>
System Deployment &amp; Maintenance: Configure, deploy, and maintain all end-user technology, including desktops, laptops, printers, and mobile devices.</li><li>
Platform Administration: Assist with the day-to-day administration of core business tools, including user setup, permissions, and troubleshooting within our DMS.</li><li>
Google Workspace Management: Support and maintain our Google Workspace environment and associated device management tools.</li><li>
Process Management: Manage IT onboarding and off-boarding processes, ensuring timely provisioning and deprovisioning of all accounts and access.</li><li>
Documentation &amp; Inventory: Maintain accurate and up-to-date IT documentation and the asset inventory database.</li><li>
Project Collaboration: Work closely with senior IT staff on system improvements, upgrades, and various IT projects.</li></ul>
Requirements:

What You'll Bring: Requirements<ul><li>
Proven experience or certification demonstrating strong technical fundamentals (e.g., CompTIA A+ Certification or equivalent practical experience).</li><li>
Expertise in Windows 11 Operating System deployment, configuration, and troubleshooting.</li><li>
Working knowledge of core networking fundamentals (DNS, DHCP, VPN, and IP addressing).</li><li>
Exceptional communication skills, coupled with superior troubleshooting and problem-solving abilities.</li><li>
A strong customer-first mindset with a high degree of ownership and meticulous attention to detail.</li><li>
Must be able to work on-site full-time.</li></ul><h3 class="jobSectionHeader">
Added Bonus Points: Preferred Qualifications</h3><ul><li>
1+ year of hands-on experience in a Help Desk or Desktop Support role.</li><li>
Direct experience with IT ticketing systems (e.g., Zendesk, ServiceNow, SuperOps).</li><li>
Experience administering and supporting Google Workspace.</li><li>
Familiarity with remote support tools (e.g., SuperOps).</li><li>
Knowledge of cybersecurity best practices and endpoint protection tools.</li></ul> 
Does this opportunity align with your career goals in IT?
Compensation based on experience.
The IT Support Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $20.00 and $25.00.</div>

SILVUS TECHNOLOGIES

<div><div>THE COMPANY

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide the vital communications for mission critical applications in the harshest environments from underground tunnels to high altitude balloons.

Silvus StreamCaster&reg; radios are being rapidly adopted by customers all over the world ranging from the U.S Departments of Defense, to International, Federal, State and Local Law Enforcement agencies, all the way to the Super Bowl, Grammys and industry-leading drone, robot, and other unmanned systems manufacturers.

 Wouldn't you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of &quot;Keeping Our Heroes Connected&quot;?

Silvus' rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career.</div>
THE OPPORTUNITY

 Silvus is seeking an IT Support Specialist to provide technical support to end users, troubleshoot hardware and software issues, and maintain the company's IT infrastructure. This position will report to the Senior IT Support Lead.

This position is fully onsite, Monday through Friday, at Silvus Technologies' HQ in the heart of vibrant West Los Angeles.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

ROLE AND RESPONSIBILITIES
<ul>
<li>Provide technical support to end users, including troubleshooting/researching hardware and software issues on desktop or laptop systems.</li>
<li>Respond to Help Desk IT support tickets in a timely manner.</li>
<li>Install, configure, and maintain hardware and software.</li>
<li>Develop and maintain documentation related to the company's IT infrastructure and support processes.</li>
<li>Maintain an up-to-date inventory of all hardware and software assets.</li>
<li>Manage on-boarding and off-boarding functions, including account creation/disabling, communication, and hardware deployment/recovery in concert with HR and Facilities.</li>
<li>System configuration and deployment for all Windows, Linux, and macOS endpoints and peripherals.</li>
</ul>
REQUIRED QUALIFICATIONS
<ul>
<li>High School Diploma or GED.</li>
<li>3+ years of experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related procedures.</li>
<li>Proficient PC skills in a Windows and IOS environment required.</li>
<li>Experience with Layer 1 Networking and Cabling.</li>
<li>Experience installing/uninstalling and licensing/de-licensing enterprise software.</li>
<li>Highly proficient in Google Suite and Microsoft 365 (Excel, Word, PowerPoint).</li>
<li>Have working knowledge of Microsoft Active Directory, Microsoft Entra, and Microsoft Intune.</li>
<li>Strong interpersonal skills with a positive and enthusiastic attitude.</li>
<li>Demonstrated ability to operate as a team member, supporting departmental decisions, policies, and procedures with a positive attitude and communications (both to team members and other staff).</li>
<li>Must be a U.S. Citizen due to clients under U.S. government contracts.</li>
<li>All employment is contingent upon the successful clearance of a background check.</li>
</ul>
PREFERRED KNOWLEDGE, SKILLS AND ABILITIES
<ul>
<li>Completion or in progress of a graduate degree.</li>
<li>Prior experience in a fast-paced office environment.</li>
<li>Linux and macOS skills are highly desirable.</li>
</ul>
WORKING CONDITIONS &amp; PHYSICAL REQUIREMENTS
<ul>
<li>Office environment.</li>
<li>Travel occasionally to different office locations.</li>
<li>While performing the duties of this job, the employee is required to do the following:
<ul><li>Perform bending and reaching movements to place items on lower and higher shelves.</li>
<li>Kneeling or squatting to access lower shelves.</li>
<li>Must be able to lift up to 50 lbs.</li>
</ul>
</li></ul><div>NOTE - As a U.S. Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements are needed for some Engineering or R&amp;D roles. This generally does NOT apply to International positions; only job postings for positions located in the U.S. Exceptions will be included in the Required Qualifications section of the posted position.
All Employment is contingent upon the successful clearance of a background check.
<div>
Silvus is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable federal, state, or local laws. 
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation. 
 
<ul><li>Silvus does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Silvus Technologies.</li></ul></div></div></div>

Wajda International Technology Services

Key Responsibilities Server &amp; System Administration&middot; Manage RERA&rsquo;s server infrastructure including Active Directory (AD), file servers, Exchange (on-premises), and web servers.&middot; Oversee virtual environments (e.g., VMware, Hyper-V).&middot; Monitor system performance, apply updates, and troubleshoot issues to ensure optimal operations.&middot; Ensure data integrity through regular backups and disaster recovery plans.&middot; Perform hands-on hardware/software troubleshooting and coordinate with vendors as needed.&middot; Management of DHCP Server and related servicesNetwork Management &middot; Maintain and support the network infrastructure, including routers, switches, firewalls, and VLAN configurations.&middot; Monitor network performance, resolve connectivity issues, and ensure end-to-end network security, including firewall policies and access controls.&middot; Demonstrated experience in GDN network migration and secure VLAN segmentation.&middot; Manage and support WIFI routers and access pointsCloud &amp; Microsoft Services &middot; Administer Microsoft 365 services including SharePoint, Teams, OneDrive, Azure Active Directory, Intune, and Planner.&middot; Create/manage mailboxes, distribution lists, and licenses.&middot; Provide on-site end-user support for O365-related tools and services.&middot; Create/edit SharePoint sites and manage user permissions.Security &amp; Monitoring &middot; Manage Palo Alto Cortex and Qualys agents on workstations.&middot; Monitor logs for potential threats or vulnerabilities and ensures compliance with security protocols.&middot; Support ArcGIS software and maintain compliance with cloud security guidelines.&middot; Implement and maintain technical cybersecurity recommendations from the National Cyber Security Center (NCSC) to secure RERA's IT infrastructure, websites, and endpoints.Website &amp; Communication &middot; Administer RERA&rsquo;s CMS, upload content, and maintain website updates.&middot; Create and distribute email campaigns using platforms like Mailchimp.&middot; Provide on-site technical support for AVAYA telephony systems and virtual meetings (MS Teams, Zoom)&middot; Experience in Web server and application migration&middot; Disaster recoveryCloud Infrastructure &middot; Manage RERA&rsquo;s AWS cloud environment (EC2, S3, RDS, VPC, backups, etc.)&middot; Provide hands-on support for infrastructure migration to the AWS cloud in alignment with IGA cloud policies<ul><li>Create IGA Design documents for new cloud architecture</li><li>AWS Backup support</li><li>AWS Server maintenance and monitoring</li><li>Experience with Ubuntu Server and Windows Server</li></ul>IT Development &amp; Support &middot; Offer hands-on technical support for all RERA IT and development projects.&middot; Prepare RFPs for upcoming IT projects.&middot; Serve as the on-site technical point of contact and provide direct support for projects implementation and vendor coordination.&middot; Provide hands-on technical support for the integration and upgrade of RERA&rsquo;s Attendance System with external workflow systems, including direct coordination with the third-party provider.&middot; Provide assistance with Airable and Zendesk administration.&middot; Asp.net, PHP, MySQL, PostgreSQL, &amp; React js knowledge to support the development team&middot; Experience with ArcGIS platforms, including ArcGIS Pro, ArcGIS Server, Portal, as well as licensing, environment setup, maintenance, and management.&middot; Proficient in ArcGIS backup and routine maintenance activities, such as applying security patches, updating software, performing restorations, and conducting testing.Database &amp; Platform Support <ul><li>Experience with various database systems such as MySQL, MS SQL, and PostgreSQL.</li><li>Maintain Ubuntu-based servers and provide database support as required.</li></ul>User &amp; Asset Support&middot; Provide in-person, first-line technical assistance for hardware, software, and networking issues.&middot; Install and configure desktops, laptops, printers, and peripherals.&middot; Train end-users in using systems and maintain asset inventory and documentation.&middot; Set up and provide support to the outside IT requirements for the public events hosted by RERA.&middot; Management of RERA ApplicationsAdministrative &amp; Project Support &middot; Provide direct, on-site support for executive meetings (e.g., Board of Directors, CEO).&middot; Provide IT support to National Data Bank project (Aqari)&middot; Management and support for CCTV systems.&middot; Document configurations, procedures, and support activities comprehensively.&middot; Coordinate with relevant stakeholders and provide IT support for Ministry systems integrated or used by RERA.&middot; IT Budgeting, IT Purchasing and Inventory management&middot; Proposing and Implementation of new technologies in RERARequired Qualifications&middot; Education: Bachelor&rsquo;s degree in computer applications, Information Technology, or a related IT bachelor&rsquo;s degree.&middot; Certifications: Microsoft and AWS certifications&middot; The candidate must hold, at a minimum, the following certifications: AWS Certified Solutions Architect and Microsoft Certified: Azure Administrator Associate.&middot; Experience: Minimum of 10 years of proven experience in system and network administration, cloud platforms, and end-user support.&middot; The proposed resource shall be the primary means through which the Service Provider delivers the contracted IT administration services on-site. The Service Provider remains contractually accountable for all deliverables, performance, and SLA compliance.Knowledge Transfer&middot; The Service Provider must document all procedures, configurations, and solutions implemented.&middot; The Service Provider must provide knowledge transfer to RERA staff as required.&middot; The Service Provider must maintain a knowledge base of common issues and their resolutions.&middot; The Service Provider must provide training materials and sessions for new systems or significant changes.&middot; The Service Provider must ensure smooth transition of services at the end of the contract period.Service Level Agreement (SLA) The Service Provider shall guarantee delivery of IT administration services according to the following minimum service levels:&middot; On-Site Availability: A qualified resource must be present at RERA offices during all official working hours.&middot; Response Time: Critical issues within 15 minutes; high-priority issues within 1 hour.&middot; Resolution Time: Critical issues within 4 hours, or a documented workaround must be provided.&middot; Continuity: A replacement resource of equal or higher qualifications must be provided within 5 working days in case of absence, resignation, or removal.*Failure to meet SLA requirements will result in penalties or service credits as determined by RERA.Job Type: Full-time

IT Support specialist

Grow Financial Federal Credit Union

<div>Overview:
<div>
At Grow Financial Federal Credit Union, we believe in service &mdash; to our 300,000 members, 600 team members and local communities. We&rsquo;re not just your average bank. We&rsquo;re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.</div><div> 
</div><div>Our &ldquo;work from where you do your best work&rdquo; strategy provides flexibility to our team members &mdash; who currently reside across the U.S. &mdash; with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow &mdash; people, communities, money and dreams.</div><div></div><div> 
</div><div>Some of our Benefits/Perks:</div><div></div><ul><li> 
Remote/Work From Home Available</li><li>
Medical/Dental/Vision Insurance</li><li>
Employee discount on loans Team members qualify for a discount on consumer and mortgage loans.</li><li>
Tuition Reimbursement of up to $5,250 per year for full-time team members.</li><li>
Paid Time Off 15 days/year &amp; over 10 Paid Holidays</li><li>
Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.</li><li>
Retirement Benefits (401K) Grow matches up to 8% for team members.</li><li>
Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.</li></ul>
Responsibilities:
<div>
The Senior IT Support Specialist is responsible for delivering advanced technical support and troubleshooting services to end-users across the credit union. Advanced technical support includes desktops, laptops, mobile devices, peripherals and related systems, with a strong focus on security, compliance, and member service excellence. The Senior IT Support Specialist serves as a key escalation point for complex technical issues, and will collaborate with IT teams to resolve problems, implement solutions, and contribute to continuous improvement initiatives. The position also involves mentoring staff, maintaining knowledge articles/documentation, and managing IT projects such as hardware refreshes, software rollouts, system patches and upgrades.</div>
Qualifications:

Required Skills &amp; Experience<ul><li>
Associates degree is required; or an additional 2 years of related work experience in lieu of a degree.</li><li>
Three years&rsquo; experience with PC operations with at least two years in a Help Desk environment is required.</li><li>
Must be working towards or have the ability to obtain an advanced Microsoft or Cisco upon start.</li><li>
A+ certification required.</li><li>
Ability to utilize scripting for deployment of Device Imaging, patches and software.</li><li>
Experience with PowerShell scripting language is preferred.</li><li>
Able to work independently with appropriate guidance in a deadline-driven environment</li><li>
Team-oriented and must possess strong integrity and professionalism.</li><li>
Strong analytical skills and the ability to identify problems and offer solutions.</li></ul><div>
Physical Demands</div><ul><li>
Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.</li><li>
Must be able to sit, type and/or view computer monitor for extended periods of time.
</li><li>Must be able to read, write, speak and type English.</li><li>
Must be able to hear and use a telephone.</li><li>
Use of computer requires repetitive keystrokes.</li></ul>
Work Environment<ul><li>
Traditional office setting. Work from home available.
</li><li>Sedentary role.</li><li>
Travel to stores as needed.
</li><li>Qualified candidates must live in the Tamp Bay area.</li></ul><div></div><div> 
 Apply online today!</div><div></div><div> 
An Equal Opportunity Employer Minorities/Females/Veteran/Disabled</div></div>

Sr IT Support Specialist

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