it support specialist

Simplifai IT Qatar

Job Title: IT Support Specialist Company: Simplifai IT Qatar Location: Lusail Marina, Doha, Qatar Salary: QAR 16,500 per monthJob Description: Simplifai IT Qatar is seeking a skilled and reliable IT Support Specialist to provide technical assistance and support for hardware, software, and network systems at our Lusail Marina office in Doha. The ideal candidate will ensure smooth IT operations and assist users in resolving technical issues efficiently.Key Responsibilities:<ul><li>Provide first-level technical support for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Troubleshoot system errors and resolve technical problems in a timely manner</li><li>Support users with IT-related queries and service requests</li><li>Maintain IT assets, inventory, and documentation</li><li>Monitor system performance and ensure security updates are applied</li><li>Escalate complex technical issues to higher-level support when needed</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in IT support or technical helpdesk roles</li><li>Strong knowledge of Windows, basic networking, and common software applications</li><li>Good problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple support requests</li><li>Certifications (CompTIA, Microsoft, or similar) are an advantage</li></ul>Benefits:<ul><li>Competitive salary of QAR 16,500 per month</li><li>Opportunity to work in a growing IT environment</li><li>Professional development and career growth opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Support Specialist

Spectrum Solution W.L L

Job Title: IT Support SpecialistLocation: Doha Onsite Job Type: Full-timeJob Summary: We are seeking a reliable and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day IT operations across the organization.Key Responsibilities:<ul><li>Provide first-level technical support to end users for hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, printers, and other IT equipment</li><li>Troubleshoot system and network problems, diagnosing and resolving faults efficiently</li><li>Manage user accounts, permissions, and access rights</li><li>Monitor system performance and ensure security protocols are implemented and maintained</li><li>Assist in the setup, configuration, and maintenance of IT infrastructure</li><li>Maintain accurate records of issues, resolutions, and IT assets</li><li>Support email systems, including Microsoft Office 365</li><li>Coordinate with external vendors and service providers when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in an IT support or helpdesk role</li><li>Strong knowledge of Windows operating systems and networking concepts</li><li>Familiarity with Microsoft Office 365 and common business applications</li><li>Good troubleshooting, analytical, and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li></ul>Preferred Qualifications:<ul><li>IT certifications (e.g., CompTIA A+, Network+) are an advantage</li><li>Experience with ticketing systems and remote support tools.</li></ul>Job Type: PermanentWork Location: In person

Etrala Digital Solutions LLC

Job Title: IT Support Specialist / Technical Support Engineer / Helpdesk Support (L1&ndash;L2)We are seeking a reliable and tech-savvy IT Support Specialist to join our growing technical team in Kuwait City. This role is ideal for someone who enjoys solving technical issues, supporting end-users, and ensuring smooth IT operations across systems, devices, and business applications.This is a great opportunity to build a strong career in IT support within a professional and fast-growing digital solutions environment.Why This Role is Attractive<ul><li>Hands-on experience with real IT systems and business users</li><li>Exposure to hardware, software, networks, and cloud tools</li><li>Career growth into System Administrator or Network Engineer roles</li><li>Stable full-time position with long-term development opportunities</li></ul>Key Responsibilities<ul><li>Provide first-line technical support to users (hardware, software, and network issues)</li><li>Troubleshoot and resolve IT incidents via phone, email, and ticketing systems</li><li>Install, configure, and maintain desktops, laptops, and peripherals</li><li>Support Windows OS, Office applications, and business tools</li><li>Assist with user account setup, permissions, and password management</li><li>Escalate complex technical issues to senior IT staff when needed</li><li>Maintain accurate documentation of issues and resolutions</li><li>Ensure IT systems run smoothly with minimal downtime</li></ul>Requirements<ul><li>Experience in IT support, helpdesk, or technical support role</li><li>Basic knowledge of Windows OS, Microsoft Office, and networking concepts</li><li>Understanding of hardware troubleshooting and system maintenance</li><li>Strong problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple requests</li><li>IT certification (CompTIA A+, Network+, or similar) is an advantage</li></ul>About the CompanyEtrala Digital Solutions LLC is a professional technology and business services company focused on delivering reliable IT support, digital solutions, and system management services. We help organizations maintain efficient and secure IT environments through practical technical expertise and responsive support.We are committed to building a strong team of IT professionals who value quality service, continuous learning, and career development.Why Work With Us<ul><li>Clear career growth path in IT and systems administration</li><li>Exposure to real business IT environments</li><li>Supportive and structured work environment</li><li>Opportunity to learn modern IT tools and systems</li><li>Stable long-term employment in Kuwait</li></ul>Apply NowIf you are passionate about technology and enjoy solving IT problems, apply today and start your career with a growing digital solutions company in Kuwait City.Job Type: Full-timePay: KD700.000 - KD1,900.000 per monthWork Location: In person

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 4 years of experience in IT service support, the IT Support Engineer will be responsible for offering tier-one technical assistance, advising on IT equipment upgrades, and staying abreast of technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive management
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

شركة الراجح الحديثة للمقاولات المحدودة

<ul><li>Technical Troubleshooting: Diagnosing and resolving hardware, software, and network issues. This includes fixing &quot;blue screen&quot; errors, connectivity drops, and software crashes.</li></ul><ul><li>System Deployment: Setting up and configuring new workstations, laptops, and peripheral devices (printers, scanners, docking stations).</li></ul><ul><li>User Support: &quot;ticketing system&quot; to track daily and resolve user requests.</li></ul><ul><li>Security Management: Resetting passwords, managing multi-factor authentication (MFA), and ensuring antivirus software is up to date.</li></ul><ul><li>Documentation: Creating &quot;how-to&quot; guides for common issues to help users solve minor problems independently.</li></ul><ul><li>Operating Systems: Proficiency in Windows 10/11, macOS, and occasionally Linux.</li></ul><ul><li>Networking Basics: Understanding of TCP/IP, DNS, DHCP, and Wi-Fi configuration.</li></ul><ul><li>Cloud Productivity: Experience managing Microsoft 365 (Teams, Outlook, SharePoint).</li></ul><ul><li>Hardware Knowledge: Ability to replace RAM, hard drives, or troubleshoot internal components.</li></ul>Job Type: Full-timeWork Location: In person

IT support specialist

Soltis Digital Networks

Junior IT Support Specialistالمهام والمسؤوليات:<ul><li>تقديم الدعم الفني للمستخدمين وحل مشاكل الحاسوب والشبكات الأساسية.</li><li>تثبيت وإعداد أجهزة الحاسوب والبرامج والتطبيقات.</li><li>صيانة الأجهزة مثل الحواسيب والطابعات وأجهزة الشبكة.</li><li>متابعة طلبات الدعم الفني عبر نظام التذاكر (Ticketing System).</li><li>تشخيص الأعطال التقنية وتقديم الحلول المناسبة.</li><li>دعم المستخدمين في استخدام الأنظمة والبرامج المختلفة.</li><li>تحديث الأنظمة والبرامج بشكل دوري.</li><li>توثيق المشاكل والحلول والإجراءات الفنية.</li></ul>المؤهلات المطلوبة:<ul><li>درجة البكالوريوس في تقنية المعلومات أو علوم الحاسوب أو مجال ذي صلة.</li><li>معرفة أساسية بأنظمة التشغيل مثل Windows وLinux.</li><li>فهم أساسيات الشبكات (TCP/IP، DNS، DHCP).</li><li>يفضل الحصول على شهادات مثل CompTIA A+ أو Network+.</li></ul>المهارات المطلوبة:<ul><li>مهارات قوية في حل المشكلات.</li><li>مهارات تواصل ممتازة مع المستخدمين.</li><li>القدرة على العمل تحت الضغط.</li><li>العمل بروح الفريق.</li><li>الاهتمام بالتفاصيل.</li></ul>الراتب المدفوع: KWD٥٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Junior IT Support Specialist

MENA Recruit

The Role
 We are working on behalf of an international law firm to recruit an experienced IT Support Specialist to join their Middle East team. This is a hands-on role within a recently established office, requiring a proactive and technically capable individual who can operate independently and support a fast-paced legal environment. The successful candidate will provide high-quality 2nd line support, while also handling more complex technical issues typically associated with 3rd line support, acting as a key escalation point within the office. Key Responsibilities: 1. Provide 2nd line technical support, troubleshooting hardware, software, network, and telecom issues, while acting as an escalation point for more complex technical problems 2. Support desktops, laptops, printers, and mobile devices (iOS/Android) 3. Manage and resolve helpdesk tickets, maintaining ownership through to resolution 4. Configure, image, and deploy new machines 5. Support Microsoft 365 applications, Citrix environments, VPN, and document management systems 6. Administer and support Cisco telephony systems (CUCM) and AV conferencing tools 7. Assist with IT projects, including upgrades, hardware rollouts, and office setups 8. Provide user training and ongoing support across IT systems 9. Maintain accurate IT inventory and documentation 10. Participate in after-hours support rotation when required 11. Travel to regional offices on an ad-hoc basis
 
Requirements
 1. Minimum 3+ years’ experience in 2nd line/desktop IT support, with exposure to more complex troubleshooting (3rd line level issues) 2. Experience working in a law firm or similar professional services environment preferred 3. Strong knowledge of Windows OS and Microsoft 365 4. Experience supporting enterprise IT environments (hardware, networks, printers, mobile devices) 5. Exposure to Citrix, VPN, and telephony systems (Cisco CUCM preferred) 6. Ability to work independently in a hands-on, growing office environment 7. Strong communication skills with the ability to support non-technical users 8. Highly organized, proactive, and able to manage multiple priorities Salary: Competitive market salary based on experience. #MENARecruitStrength #ITSupport #SecondLineSupport #ThirdLineSupport #LawFirmJobs #RiyadhJobs #TechSupport #ITCareers #MiddleEastJobs
 
About the company
 MENA Recruit came to fruition in response to a growing need for international legal talent in London and Dubai. Its initial focus began in the Legal sector, evolving as a service provider for other sectors such as Administration, Marketing, Business Development, HR, IT, Finance and C-Suite positions. Over the last two decades, with roots firmly planted in the Middle East and operations expanding into the APAC region, MENA Recruit has gained intuitive industry knowledge and expertise. With its unique, people-focused approach, the firm has yielded competitive advantage for its clients and rewarding careers for the professionals it has supported throughout the years. The company is dedicated to delivering the highest quality of talent and service to its clients while working tenaciously towards helping them achieve higher retention rates. For this reason, MENA Recruit is considered by both candidates and clients as a consultant in the truest sense of the word, offering guidance to both people and organizations on how to adapt to the constant change in market conditions and how to anticipate present and future challenges. Presently, MENA Recruit provides services to organizations and professionals in the United Arab Emirates, Saudi Arabia, Bahrain, Oman, Qatar, Kuwait, Singapore, Hong Kong, Australia, and the United Kingdom. With such an extensive global reach, strong brand value, decades of expertise, and an innovative approach towards business challenges, its clear why MENA Recruit is the partner of choice for both in-house recruiters and candidates internationally.

IT Support Specialist (2nd Line /3rd Line Support)

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Junior IT Support Specialist

IT Support Specialist (2nd Line /3rd Line Support)