it support technician

Global Technology Solutions Ltd.

<div>
 
 
 Junior IT Support Technician &ndash; Service Delivery &amp; Infrastructure Exposure
 
 
 
 
 (On-Site End User Support | Global IT Environment)
 
 
 
 
 
 
 
 Contract Length:
 
 12 months
 
 
 
 Rate:
 
 $250 USD per month
 
 
 
 Location:
 
 Karachi, Pakistan (on-site)
 
 
 
 Working Pattern:
 
 Full-time, Monday to Friday
 
 
 
 Start Date:
 
 ASAP / To be agreed
 
 
 
 
 
 Role Overview
 
 
 We are seeking a
 
 Junior IT Support Technician
 
 to provide hands-on, on-site support for end-user technology services in
 
 Karachi
 
 , while supporting local IT service delivery within a
 
 structured, global IT organisation
 
 .
 
 
 Alongside day-to-day technical support, this role offers
 
 practical exposure to service delivery management, infrastructure operations, project activity, and ITIL-aligned processes
 
 , working closely with central IT teams and local stakeholders.
 
 
 This role is ideal for someone early in their IT support career who wants to build strong technical fundamentals
 
 and
 
 understand how enterprise IT services are delivered, governed, and measured.
 
 
 Key Responsibilities
 
 
 On-Site End-User &amp; Workplace Technology Support
 
 <ul>
 <li>
 Provide desk-side and on-site support for laptops, peripherals, printers, and meeting-room technology.
 </li>
 <li>
 Troubleshoot basic hardware, software, and connectivity issues.
 </li>
 <li>
 Support meetings and events with setup and connectivity checks.
 </li>
 <li>
 Assist with hardware refreshes and device rollouts under guidance from central IT teams.
 </li>
 </ul>
 
 Service Delivery Management (Supported / Developmental)
 
 <ul>
 <li>
 Support local IT service delivery activities in line with defined
 
 ITIL frameworks and processes
 
 .
 </li>
 <li>
 Ensure incidents and requests are logged accurately to support
 
 KPI and SLA tracking
 
 .
 </li>
 <li>
 Assist service delivery leads by highlighting recurring issues, service risks, and user experience trends.
 </li>
 <li>
 Follow defined escalation paths to support service continuity.
 </li>
 </ul>
 
 IT Infrastructure Management (Exposure)
 
 <ul>
 <li>
 Act as on-site &ldquo;hands and eyes&rdquo; for central infrastructure teams.
 </li>
 <li>
 Assist visiting engineers and third-party vendors with site access and coordination.
 </li>
 <li>
 Support basic infrastructure checks and issue identification under instruction.
 </li>
 </ul>
 
 Project Management &amp; Change Support
 
 <ul>
 <li>
 Support local coordination of IT projects, upgrades, and change initiatives.
 </li>
 <li>
 Assist with rollout activity, user communications, scheduling, and readiness checks.
 </li>
 <li>
 Track assigned actions and progress as directed by project or service delivery leads.
 </li>
 </ul>
 
 Stakeholder Management &amp; Team Support
 
 <ul>
 <li>
 Act as a professional, approachable on-site point of contact for users, vendors, and central IT teams.
 </li>
 <li>
 Build effective working relationships with local stakeholders.
 </li>
 <li>
 Support team leads by sharing insights from day-to-day support activity.
 </li>
 <li>
 Demonstrate
 
 early team-leadership behaviours
 
 through reliability, communication, and ownership of assigned tasks.
 </li>
 </ul>
 
 Documentation, Process &amp; Compliance
 
 <ul>
 <li>
 Maintain accurate records of issues, actions taken, and outcomes.
 </li>
 <li>
 Follow established IT procedures, security policies, and working practices.
 </li>
 <li>
 Encourage use of approved tools, self-service resources, and standard processes.
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 Essential
 
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in IT support, help desk, or end-user support roles.
 </li>
 <li>
 Basic understanding of workplace technology and end-user devices.
 </li>
 <li>
 Comfortable providing face-to-face, on-site support.
 </li>
 <li>
 Strong communication and customer service skills.
 </li>
 <li>
 Ability to follow structured processes and escalation paths.
 </li>
 <li>
 Willingness to work on-site in Karachi.
 </li>
 </ul>
 
 
 Desirable (Not Essential)
 
 
 <ul>
 <li>
 Exposure to ITIL-based environments or ticketing systems.
 </li>
 <li>
 Experience supporting project or rollout activity.
 </li>
 <li>
 Interest in developing skills in service delivery, infrastructure, or IT operations.
 </li>
 </ul>
 
 What This Role Offers
 
 <ul>
 <li>
 Competitive local contract rate.
 </li>
 <li>
 Hands-on experience in a
 
 global, enterprise IT environment
 
 .
 </li>
 <li>
 Structured exposure to:
 </li>
 <li>
 Service Delivery Management
 </li>
 <li>
 IT Infrastructure Operations
 </li>
 <li>
 ITIL Frameworks &amp; Processes
 </li>
 <li>
 KPI &amp; SLA-driven service models
 </li>
 <li>
 Project and change activity
 </li>
 <li>
 Stakeholder engagement and early leadership behaviours
 </li>
 <li>
 A strong foundation for progression into:
 </li>
 <li>
 Senior IT Support roles
 </li>
 <li>
 Service Desk / Workplace Technology positions
 </li>
 <li>
 IT Operations or Service Delivery support roles
 </li>
 </ul>
 
 Summary
 
 
 This is a
 
 junior on-site IT support role with real enterprise exposure
 
 , offering early-career professionals the opportunity to develop technical capability while gaining insight into how global IT services are delivered and managed.
 
</div>

Junior IT Support Technician

Strugbits (PVT.) LTD

Job Summary: We are looking for a proactive IT Technician with 2&ndash;3 years of relevant experience to manage and support our IT infrastructure. The role involves troubleshooting hardware/software issues, maintaining networks, and providing user support to ensure smooth daily operations.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, networks, and software.</li><li>Troubleshoot and resolve hardware, software, and connectivity issues.</li><li>Provide technical support and training to staff.</li><li>Manage user accounts, data backups, and system security.</li><li>Ensure regular updates, patches, and IT documentation.</li></ul>Requirements:<ul><li>2&ndash;3 years of proven experience in IT support or technician role.</li><li>Strong knowledge of computer systems, networking, and cybersecurity basics.</li><li>Good problem-solving and communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthExperience:<ul><li>relevant : 2 years (Required)</li></ul>Work Location: In person

IT Technician

Level 3 BOS

<div>
 
 Description
 
 
 
 We are hiring an experienced Executive IT Support professional to provide end-user assistance for hardware, software, and network-related issues during the night shift. The role includes troubleshooting, system administration, device configuration, and managing IT operations in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support for all IT-related issues (hardware, software, network).
 </li>
 <li>
 Assist users via phone, in-person, and remote support tools.
 </li>
 <li>
 Create, manage, and update user accounts across cloud platforms.
 </li>
 <li>
 Administer Active Directory, Azure, SharePoint, Exchange, and Office 365.
 </li>
 <li>
 Configure and deploy desktops, laptops, printers, mobile devices, and email clients.
 </li>
 <li>
 Support virtual desktop and remote desktop environments.
 </li>
 <li>
 Install, maintain, and troubleshoot firewalls, switches, load balancers, and network equipment.
 </li>
 <li>
 Perform structured cabling and coordinate with telecom vendors.
 </li>
 <li>
 Identify and respond to cybersecurity threats.
 </li>
 <li>
 Document issues, solutions, and configurations.
 </li>
 <li>
 Research and deploy new IT solutions based on user needs.
 
 
 </li>
 </ul>
 
 Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in IT support or help desk roles.
 </li>
 <li>
 Strong troubleshooting skills for hardware, software, Windows Servers, VMware, Hyper-V, and O365.
 </li>
 <li>
 Knowledge of cloud solutions, wireless networks, video conferencing systems, and mobile device support.
 </li>
 <li>
 Experience with structured cabling, switches, APs, CCTV, telecom systems.
 </li>
 <li>
 Excellent English communication skills.
 </li>
 <li>
 Advanced proficiency in MS Office (Excel, Word, Outlook).
 </li>
 <li>
 Certifications (A+, Network+, Microsoft) preferred.
 </li>
 <li>
 Ability to work under pressure, manage multiple tasks, and work flexible hours/on-call.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive salary + annual bonus.
 </li>
 <li>
 Family medical insurance.
 </li>
 <li>
 Supportive work culture with international exposure and long-term growth opportunities.
 
 
 </li>
 </ul>
 
 Location:
 
 DHA Phase 5, Karachi
</div>

IT Support

Aligarh Institute of Technology

Job Purpose:To provide technical support/repair for computer hardware, peripherals, and related equipment, ensuring smooth operation, timely troubleshooting, and maintenance of all IT hardware assets within the organization.Key Responsibilities:<ul><li>Install, configure, Repair and maintain desktop computers, laptops, printers, scanners, and other peripherals.</li><li>Diagnose and repair hardware issues including motherboards, RAM, hard drives, and power supplies.</li><li>Perform routine maintenance and preventive checks on all IT hardware equipment.</li><li>Assist in network setup of LAN and ensure all systems are properly connected and operational.</li><li>Support software installation, updates, and troubleshooting when related to hardware compatibility.</li><li>Document all service requests, repairs, and maintenance activities.</li><li>Ensure timely response to technical support calls and minimize downtime.</li><li>Assist the IT team in new system setups, lab installations, and equipment relocations.</li></ul>Skills &amp; Competencies:<ul><li>Strong understanding of Repairing computer hardware components and architecture.</li><li>Knowledge of Windows and basic networking.</li><li>Good troubleshooting and problem-solving skills.</li><li>Attention to detail and commitment to quality service.</li></ul>Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree in Computer Hardware, IT, or related field.</li><li>3&ndash;5 years of experience in hardware maintenance or technical support.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Hardware Technician

RECH INTERNATIONAL

Job Title: IT Support ExecutiveCompany: RECH InternationalsLocation: PECHS Block 6, Karachi (On-Site)Department: IT / Technical Support Reports To: IT Manager / Operations Lead JobSummary: The IT Support Executive will be responsible for providing technical assistance, troubleshooting, system maintenance, and day-to-day IT support for RECH Internationals. The role ensures smooth functioning of IT infrastructure, fast problem resolution, and excellent support to employees across all departments.Key Responsibilities1. Technical Support Provide first-level support for hardware, software, network, and system issues. Troubleshoot desktops, laptops, printers, scanners, and other office equipment. Install, configure, and maintain operating systems and application software. Resolve issues related to email setup, password resets, and user access.2. Network &amp; System Management: Monitor LAN/WAN connectivity and coordinate with internet service providers when needed. Assist with router, switch, firewall, and Wi-Fi configurations under supervision of the IT Manager. Manage user accounts, permissions, and IT security compliance. Support in maintaining servers, backups, and antivirus systems.3. IT Asset &amp; Inventory Management: Maintain accurate records of IT equipment, software licenses, and inventory. Ensure timely maintenance, repairs, and upgrades of IT assets. Track hardware/software usage and propose improvements where needed.4. Documentation &amp; Reporting: Prepare daily/weekly IT support logs and incident reports. Maintain documentation for IT processes, configurations, and troubleshooting guidelines. Assist with procurement of IT equipment and follow up with vendors.5. User Support &amp; Training: Provide training and guidance to employees on basic IT tools, systems, and cybersecurity practices. Ensure smooth onboarding of new employees by preparing required IT setups.6. System Security &amp; Compliance Support compliance with company IT policies and data protection standards. Implement basic cybersecurity measures such as antivirus updates, patch management, and user access controls. Report unusual system activity or security concerns immediately.Qualifications &amp; Requirements:Bachelor&rsquo;s degree in Computer Science, IT, or related field.1&ndash;3 years of experience in IT support or similar role.Strong knowledge of Windows OS, MS Office, networking basics, and troubleshooting techniques.Familiarity with routers, switches, firewalls, and network fundamentals is a plus.Hands-on experience with ERP systems or cloud services (Google Workspace, Microsoft 365) is an advantage.Good communication, problem-solving, and customer service skills.Ability to multitask and work under minimal supervision.Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

IT Assistant

Supply Chain Services

Responsibilities:<ul><li>Strong knowledge of IT systems, networking, and troubleshooting.</li><li>Handle network maintenance, system updates, and documentation.</li><li>Manage IT purchases, vendor coordination, and asset records.</li><li>Respond to helpdesk tickets and assist users promptly.</li><li>Maintain IT documentation and ensure regular data backups.</li><li>Analyze workflows and implement process improvements.</li><li>Create technical support guides for internal use.</li><li>Troubleshoot office UPS and coordinate with IT vendors.</li><li>Self-motivated and able to work independently.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>1&ndash;3 years of experience in IT support or networking.</li><li>Strong desktop and technical support skills.</li><li>Knowledge of internet security and data privacy principles.</li><li>Up-to-date with IT trends, tools, and best practices.</li></ul>Working Hours UK Shift(Standard timings; subject to change as per business requirements)<ul><li>Holidays follow the UK calendar (Pakistani federal holidays are not observed).</li><li>Summer: 12:30 PM &ndash; 09:30 PM</li><li>Winter: 01:30 PM &ndash; 10:30 PM</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you live in Bahria Town karachi ? if yes then please mention home address .</li><li>Your Salary Expectations and Joining Date?</li><li>How many years of experience you have in IT field?</li></ul>Work Location: In person

IT and Network Support Executive Bahria Town Karachi

anekor

We are urgently hiring IT Support Lead for for one of our clients.Responsibilities<ul><li>Supervise and coordinate IT support staff to ensure timely resolution of technical issues.</li><li>Oversee installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and peripherals.</li><li>Provide second-level support for operating systems, network connectivity, and enterprise applications (including ERP/SAP).</li><li>Ensure backup, security, and recovery of user systems and critical data.</li><li>Monitor server rooms, data center environment, and network performance to ensure uptime and compliance.</li><li>Coordinate with vendors and service providers for hardware, software, and network-related services.</li><li>Assist in system upgrades, patch management, preventive maintenance, and disaster recovery activities.</li><li>Maintain IT documentation, asset records, and incident logs.</li><li>Enforce IT policies, procedures, and security standards across the organization.</li><li>Support plant/office systems integration and ensure smooth IT operations during shifts.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1&ndash;2 years of IT support experience in a manufacturing Industry.</li><li>Prior experience supervising or leading IT support teams is preferred.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Salary: UP TO 90KLocation: KarachiJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

IT Support Lead

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