it support technician

Emprise Corporation

<p></p><div><p>Chesapeake, VA (On-site) &bull; Monday&ndash;Friday, 8:00am&ndash;5:00pm &bull; Occasional travel as required</p>
<p>
Role allocation: Approximately 75% general IT support technician responsibilities and 25% IT support for training systems, workstations, and classroom/remote training delivery.</p>
<p>
Emprise Corporation is a fast-growing company that has been serving government and commercial clients for over 35 years. Emprise is an industry leader in Predictive Maintenance and Condition Monitoring, offering a wide set of capabilities that help clients operate more effectively and efficiently. We are looking for a talented individual to join our IT Support Team in a hybrid support role focused primarily on enterprise IT support, with dedicated responsibilities supporting training environments and users.</p>
<h4 class="jobSectionHeader"><b>
What You&rsquo;ll Do:</b></h4><p>
Primary IT Support Technician Responsibilities &ndash; approximately 75%</p>
<ul><li>
Resolve enduser issues across Windows endpoints, common business applications, printers, peripherals; document all work in the ticketing system.</li><li>
Administer Active Directory users, groups, permissions, and related access controls; assist with Group Policy troubleshooting and onboarding/offboarding activities.</li><li>
Support Microsoft 365 services and users, including Exchange Online, SharePoint Online, OneDrive, Teams, mail flow, access, sync, and collaboration issues.</li><li>
Support Microsoft 365 security and endpoint management capabilities, including Intune and Microsoft Defender for Endpoint.</li><li>
Troubleshoot network connectivity issues including switching, VLANs, WiFi, VPN access, DNS, SSL/certificates, and firewallrelated access issues; coordinate changes with senior IT as needed.</li><li>
Support modern authentication and identity workflows, including MFA enrollment/troubleshooting and PKI/certificatebased authentication such as DoD CAC login support.</li><li>
Assist with VMware vSphere/ESXi administration, including VM provisioning, templates, snapshots, patching coordination, basic performance triage, and support for other virtualization platforms as assigned.</li><li>
Support server and endpoint hardware operations, including imaging, maintenance, inventory assignment, Dell PowerEdge/iDRAC tasks, and lifecycle support through disposal.</li><li>
Follow security best practices and contribute to continuous improvement of reliability, documentation, standard procedures, and operational consistency.</li></ul><p>
Training Support Responsibilities &ndash; approximately 25%</p>
<ul><li>
Provide technical support for training department activities, including weekly classes using digital materials, workstations, media, and local or remote student access.</li><li>
Support training workstations and servers, including installation, testing, and maintenance of operating systems, Microsoft Office, business support software, Apache Tomcat, and Javabased enterprise web applications.</li><li>
Diagnose and troubleshoot trainingspecific network and application connectivity issues for local and remote instructors, students, and classroom environments.</li><li>
Support training virtual environments running VMware ESXi or other approved virtualization platforms, including baseline templates, VM cloning, snapshots, and classroom reset activities.</li><li>
Maintain training hardware/software assignment documentation, routine audits, and baseline stocking levels for classroom and training support equipment.</li></ul><h4 class="jobSectionHeader"><b>
Required Qualifications:</b></h4><ul><li>
3+ years of IT support experience; 5+ years preferred for candidates with broader enterprise, systems, or security support experience.</li><li>
Associate&rsquo;s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.</li><li>
CompTIA Security+ certification required, or ability to obtain within a 90day probationary period.</li><li>
Experience supporting Windows system administration, Microsoft Office, endpoint imaging, hardware support, and common enterprise applications.</li><li>
Experience with Active Directory administration and basic Group Policy troubleshooting.</li><li>
Experience supporting Microsoft 365 services such as Exchange Online, SharePoint Online, OneDrive, Teams, and related user access issues.</li><li>
Working knowledge of networking fundamentals including TCP/IP, DNS, SSL/TLS, PKI, VLANs, switches, WiFi, VPN, and basic firewall concepts.</li><li>
Experience with MFA and certificatebased authentication; DoD CAC support experience preferred.</li><li>
Strong organization, documentation, research, problemsolving, analytical, verbal, written, and customer service skills.</li><li>
Ability to learn and adapt to new technologies quickly and work effectively with end users, instructors, students, and IT team members.</li><li>
Ability to obtain and maintain a DoD Security Clearance.</li><li>
Ability to work onsite, travel infrequently when required, lift up to 75 lbs., and sit and/or stand for extended periods of time.</li></ul><h4 class="jobSectionHeader"><b>
Preferred Qualifications:</b></h4><ul><li>
CompTIA A+ certification.</li><li>
Azure, Entra ID, Microsoft 365 administration, Microsoft Sentinel, and Microsoft Purview experience.</li><li>
Experience supporting VMware vSphere/ESXi, HyperV, Proxmox, or other virtualization systems.</li><li>
Familiarity with NIST SP 800171, CMMC, or DoD contractor security requirements.</li><li>
Experience with endpoint protection, vulnerability remediation, security monitoring, incident response support, or security operations support.</li><li>
Experience supporting classroom, lab, training, or handson technical learning environments.</li></ul><h4 class="jobSectionHeader"><b>
About Emprise Corporation</b></h4>
&quot;We recognize that people are our greatest asset, and they are the reason for the success we have enjoyed. We believe that each employee contributes directly to the Company's growth and success.&quot; James Diaz - President Emprise Corporation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.</div><p></p>

IT Support Technician

Intratek Computer

<p></p><div><p>Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.
<br>
Intratek Computer, Inc. is looking for a IT Support Technician to support us in Orange, CA.
<br>
We offer great benefits and everyone has a stake in our success.</p>
<ul><li>Pay Rate DOE, W2 per hour</li>
<li>Onsite</li>
<li>Contract</li>
<li>First shift</li>
<li>Medical benefits</li>
<li>Paid vacation</li>
<li>Paid holidays</li>
</ul><p><b>ESSENTIAL FUNCTIONS:</b></p>
<p>The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from a position if the work is similar, related or a logical assignment to the class.
</p><p>1. Receives and responds to inquiries and requests for technical assistance from end-users on computer software and hardware, printers, other peripheral equipment, local area networks, various server platform connections and secure dial-in access; troubleshoots, diagnoses and resolves first and second level hardware, software and network connectivity problems via remote access, on-site, or by telephone; opens, logs and documents action taken on problem calls in the help desk software.</p>
<p>2. Installs, configures and upgrades hardware and standard software in accordance with established end-user profiles; establishes and configures network connectivity for hardware and devices, including terminal session identifications and network printers; removes programs as needed; checks overall software performance and compatibility with other software and operating systems; modifies software parameters and settings; installs and administers print services; backs up and restores corrupted files; reprints missing batches; creates configuration images for future usage; writes scripts to run backups.</p>
<p>3. Diagnoses hardware, software and network malfunctions; researches potential solutions; replaces components and performs other maintenance and repair; installs and configures replacement equipment and cables; makes necessary patches; evaluates computer hardware and makes recommendations regarding repair or replacement; requests, coordinates and schedules repair of hardware with outside vendors and documents repairs.</p>
<p>4. Installs, configures, maintains and supports local and wide area network media and devices, including servers and other devices; installs and configures new devices to the network; converts gateway functions to servers for terminal emulation; maintains and operates several server backup file operations; removes obsolete controllers and gateway equipment.
<br>
<br>
5. Interviews end-users to identify computer hardware or software requirements and needs; researches, analyzes and evaluates computer hardware, software or peripheral equipment; recommends purchases and orders new hardware and software; develops implementation plans for hardware roll-out and analyzes performance of roll-outs.</p>
<p>6. Assists in developing materials and training end-users on new hardware and software capabilities, uses and functions; develops instructions for use in operating and configuring applications and software.</p>
<p>7. Tests and evaluates new and potential equipment and applications.</p>
<p>8. Ensures delivery of excellent customer service through fast and thorough response to requests and probing for information regarding the technical issue, communication, and coordination with other CTS units to resolve technical issues.</p>
<p>9. Maintains up-to-datetechnical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.</p>
<p>10. Contributes to team effort by performing highly detailed work on multiple concurrent tasks under strict deadlines; may coordinate the work of one or more User Support Technician I&rsquo;s assigned to same or nearby location.</p>
<p><b>MINIMUM QUALIFICATIONS:</b></p>
<p>EDUCATION AND/OR EXPERIENCE REQUIREMENTS:</p>
<p>Graduation from high school or G.E.D. equivalent.
<br>
<br>
<b>EXPERIENCE:</b></p>
<p>Three years of progressively responsible experience supporting end-users in the use and operation of computer hardware and software.</p>
<p><b>SUBSTITUTION</b></p>
<p>An Associate&rsquo;s degree in computer technology or comparable degree or the equivalent coursework in a trade or vocational school may be substituted for two years of the required general experience.</p>
<p><b>ADDITIONAL REQUIREMENTS:</b></p>
<p>Licenses or Certifications:
<br>
A valid California Class C driver&rsquo;s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions at various Justice Centers.</p>
<p>A+ Certification issued by the Computing Technology Industry Association or equivalent.</p>
<p>Physical Requirements: Ability to lift equipment weighing up to 50 pounds; climb, bend, kneel and stoop to access cables and data ports underneath and behind desks and furniture; speak clearly and understandably and hear clearly both in-person and over the telephone; vision for both close and distance work.<br>
<br>
</p><p><b>KNOWLEDGE, SKILLS AND ABILITIES:</b></p>
 <p>Knowledge of<br>
<br>
</p><ul><li>PC hardware, software, operating systems and characteristics.
</li><li>Basic principles and practices of computer platform and network operating systems, including methods and procedures for establishing network connectivity.
</li><li>Methods and techniques for the installation and configuration of hardware, software and network connectivity.
</li><li>Methods and techniques for customer service and troubleshooting to determine causes of computer hardware and software problems and device errors and failures.
</li><li>Standard business support software, including word processing, spreadsheet, presentation, graphics, database programs
</li><li>Federal, state and local laws, codes and regulations pertaining to the use of computer hardware and software.
</li><li>Correct English usage, including spelling, grammar and punctuation.</li><br>
</ul>
<p><br>
<b>Ability to</b><br>
<br>
</p><ul><li>Obtain accurate and complete information from customers to identify their needs and problems and develop responses and solutions.
</li><li>Understand, interpret, explain and apply detailed, specialized information, including codes, rules, policies, procedures, forms, legal terms and technical documentation in carrying out job assignments accurately and efficiently.
</li><li>Install and configure PCs, peripheral equipment, devices and other technology tools.
</li><li>Operate computer and peripheral equipment.
</li><li>Troubleshoot, diagnose and resolve computer and PC hardware, software and network connectivity problems and make modifications and repairs.
</li><li>Communicate clearly with peers, management and executives, both orally and in writing, using correct computer terminology.
</li><li>Use tact, discretion and courtesy in dealing with confidential information, sensitive situations and upset individuals.
</li><li>Understand and follow oral and written instructions.
</li><li>Carry out duties in accordance with policy, procedure and scope of responsibility.
</li><li>Establish and maintain highly effective, end-user-focused working relationships with managers and end users, other CTS staff, representatives of other agencies and others encountered in the course of work.
</li></ul><p><b>Equal Opportunity Employer:</b></p>
<p>Intratek Computer Inc. is an equal opportunity employer. &ldquo;All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.&rdquo;</p>
<p><b>Veterans Preference:</b></p>
<p>Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills</p></div><p></p>

GQT movies

<div><p>The IT Support Technician provides frontline technical support for theater locations and corporate users across GQT Movies and affiliated companies. This role supports Tapos (Jacro) point-of-sale systems, office technology, network infrastructure, digital signage, end-user devices, business communication systems, and the connectivity required for theater operational systems.</p><p>
This role supports day-to-day technology operations across theater and corporate locations while assisting with theater openings, remodels, technology upgrades, and infrastructure projects. The ideal candidate is a hands-on problem solver with strong customer service skills who enjoys working in a fast-paced entertainment environment.</p><p><b>
Essential Duties and Responsibilities</b></p><p><b>
Technical Support</b></p><ul><li>
Respond to help desk tickets, emails, and phone calls from theater and corporate staff.</li><li>
Diagnose and resolve hardware, software, printer, networking, and peripheral issues.</li><li>
Provide remote and on-site support for theater locations.</li><li>
Configure, deploy, and maintain desktop computers, laptops, tablets, and mobile devices.</li><li>
Support Microsoft 365 applications, user accounts, and email systems.</li><li>
Assist with Active Directory user administration, including account creation, password resets, permissions, and organizational unit management.</li><li>
Troubleshoot and maintain the company's GoTo Connect phone system, including user provisioning, call routing, voicemail setup, handset configuration, and basic system administration.</li><li>
Coordinate with GoTo Connect support and telecommunications vendors to resolve escalated service issues.</li><li>
Document support requests, troubleshooting steps, resolutions, and follow-up actions within the company's help desk or ticketing system.</li><li>
Coordinate with technology vendors, service providers, and support partners to resolve escalated issues and ensure timely service restoration.</li><li>
Assist with workstation imaging, software deployment, operating system updates, and patch management activities.</li><li>
Assist with implementing and maintaining company IT security policies, endpoint protection, software patching, and user access controls.</li></ul><p><b>
Theater Technology Support</b></p><ul><li>
Troubleshoot and support Tapos (Jacro) point-of-sale systems, including HP and Elo workstations, Verifone payment devices, HP, Star, and Epson receipt printers, MS USB and RJ11 cash drawers, and related peripherals.</li><li>
Assist theater personnel with POS connectivity, workstation performance, and user access issues.</li><li>
Support digital signage, menu boards, kiosks, and guest-facing technology systems.</li><li>
Assist theater personnel with workstation, printer, and peripheral issues.</li><li>
Support the network connectivity and infrastructure that enables digital cinema systems to communicate with corporate and third-party services.</li><li>
Coordinate with the Digital Cinema NOC when issues involve projection equipment, media servers, content delivery, TMS systems, or other cinema-specific technologies.</li><li>
Escalate digital cinema operational issues to the appropriate NOC or vendor support teams.</li></ul><p><b>
Network &amp; Infrastructure</b></p><ul><li>
Troubleshoot internet connectivity, Wi-Fi, switches, and network devices across theater and corporate locations.</li><li>
Monitor and maintain network connectivity for theater operational systems, including Tapos (Jacro) POS systems, digital signage, digital cinema infrastructure, GoTo Connect VoIP communications, and security systems.</li><li>
Support and troubleshoot VoIP phone services and related network requirements.</li><li>
Assist with administration and maintenance of the company's GoTo Connect platform across all theater and corporate locations.</li><li>
Support security cameras, access control systems, and other network-connected devices.</li><li>
Perform basic network diagnostics and coordinate with internet service providers and vendors to resolve outages.</li><li>
Escalate digital cinema equipment issues to the Digital Cinema NOC while assisting with any underlying network-related concerns.</li></ul><p><b>
Hardware Deployment &amp; Maintenance</b></p><ul><li>
Install, configure, and upgrade hardware and software across theater locations.</li><li>
Maintain inventory of IT equipment and technology assets.</li><li>
Prepare and deploy replacement equipment for theaters.</li><li>
Perform preventive maintenance to minimize downtime.</li><li>
Document equipment configurations and maintain accurate asset records.</li><li>
Maintain an organized IT storage area at the Corporate Office, ensuring equipment, spare parts, peripherals, cables, and supplies are properly labeled, stored, and readily accessible.</li><li>
Track and maintain accurate inventory records for all IT hardware and technology assets deployed throughout the circuit, including workstations, networking equipment, POS devices, printers, phones, security equipment, and related peripherals.</li><li>
Conduct periodic asset audits to verify equipment locations, status, and assignments.</li><li>
Assist with asset lifecycle management, technology refresh planning, and equipment replacement initiatives.</li><li>
Coordinate the return, redeployment, disposal, or recycling of retired technology equipment in accordance with company policies.</li></ul><p><b>
Projects &amp; Theater Development</b></p><ul><li>
Assist with technology planning, deployment, and support for new theater openings, acquisitions, and remodel projects.</li><li>
Coordinate the installation and configuration of workstations, networking equipment, wireless access points, POS devices, digital signage, VoIP phone systems, and other operational technology.</li><li>
Work with internal departments, vendors, contractors, and theater management to ensure technology systems are installed and operational prior to opening.</li><li>
Assist with technology refresh initiatives, hardware replacements, software upgrades, and infrastructure improvements across theater locations.</li><li>
Verify network connectivity and proper operation of theater technology systems during openings, remodels, and major upgrades.</li><li>
Document equipment installations, network configurations, and project-related activities to maintain accurate records and support future troubleshooting.</li><li>
Provide on-site or remote support during theater openings, remodels, and major technology deployments as needed.</li></ul><p><b>
Qualifications</b></p><p><b>
Required</b></p><ul><li>
High school diploma or equivalent.</li><li>
Basic knowledge of Windows operating systems and Microsoft 365.</li><li>
Familiarity with computer hardware, printers, and networking fundamentals.</li><li>
Strong customer service and communication skills.</li><li>
Ability to troubleshoot technical issues independently and escalate when necessary.</li><li>
Valid driver's license, reliable transportation, and a satisfactory driving record.</li><li>
Ability and willingness to travel up to 25% within the theater circuit for support, installations, openings, remodels, and technology projects.</li><li>
Ability to work approximately 20 hours per week with flexibility to support occasional after-hours maintenance or emergency issues.</li></ul><p><b>
Preferred</b></p><ul><li>
6 months to 2 years of IT support, help desk, or technical support experience.</li><li>
Experience administering and troubleshooting Ubiquiti UniFi networking environments.</li><li>
Working knowledge of network switches, wireless access points, firewalls, VLANs, VPNs, DHCP, DNS, and TCP/IP networking.</li><li>
Experience supporting cloud-based VoIP phone systems, preferably GoTo Connect.</li><li>
Familiarity with Microsoft Active Directory, Group Policy, and Windows domain environments.</li><li>
Experience supporting Microsoft 365 and Windows-based business networks.</li><li>
Understanding of workstation deployment, software distribution, and security policies through Group Policy.</li><li>
Experience supporting point-of-sale systems, preferably Tapos (Jacro), Vista, NCR, Radiant, Micros, or similar retail and entertainment POS platforms.</li><li>
Experience supporting movie theater, entertainment, retail, or hospitality technology environments.</li><li>
Familiarity with payment processing devices, receipt printers, cash drawers, and POS networking.</li><li>
Pursuing or completed coursework in Information Technology, Computer Science, or a related field.</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Ability to walk theater, office, and projection booth environments.</li><li>
Ability to climb stairs and ladders as needed.</li><li>
Ability to lift and transport technology equipment up to 40 pounds.</li></ul><p><b>
Success Measures</b></p><p>
Success in this role will be evaluated based on:</p><ul><li>
Timely response and resolution of support requests.</li><li>
Accurate maintenance of IT asset inventory and technology records.</li><li>
Network, phone system, and operational technology uptime across theater and corporate locations.</li><li>
Successful completion of theater openings, remodels, technology deployments, and infrastructure projects.</li><li>
Accurate documentation of support activities, configurations, and technology assets.</li><li>
Positive working relationships and customer service provided to theater and corporate team members.</li><li>
Adherence to company technology, security, and operational standards.</li></ul><p><b>
Compensation &amp; Benefits</b></p><ul><li>
Starting pay of $20.00 per hour.</li><li>
Approximately 20 hours per week.</li><li>
Flexible scheduling based on business needs.</li><li>
Mileage reimbursement for approved business travel to theater locations located more than 10 miles from the Corporate Office in Lafayette, Indiana.</li><li>
Opportunities for additional hours during theater openings, remodels, technology upgrades, and special projects.</li><li>
Potential for future advancement into full-time IT support or systems administration roles.</li></ul><p>
Based in Lafayette, Indiana, GQT Movies is a privately held theater circuit with 23 locations and 181 screens across six states.
<br>
As the new iteration of Goodrich Quality Theaters, Inc., a company with roots dating back to 1930, GQT continues to innovate and grow upon the foundation of bringing communities of moviegoers together by providing exceptional quality and service experiences across the Midwest.<br>
For more information, visit https://www.gqtmovies.com</p><p>
Pay: Starting at $20.00 / hour</p><p>
Benefits:</p><ul><li>
Flexible schedule</li><li>
Employee discount</li><li>
Mileage reimbursement</li></ul><p>
Job Type: parttime</p><p>
Schedule:</p><ul><li>
8 hour shift</li><li>
Monday to Friday</li><li>
Day shift</li><li>
Other</li></ul><p>
Education: No education required</p><p>
Work location: On-site</p></div>

National Beef

<div>Overview:
<div><b>
Find your future with National Beef!</b></div><div></div><div><br>
National Beef of North Baltimore, Ohio, is looking for a qualified professional to join our Team as On-site IT Support Technician. With competitive pay and benefits, stable work, and an environment that is caring and supportive, <b>National Beef could become your next career move!</b></div><div></div><div><b><br>
Competitive Wages and Benefits:</b></div><ul><li>
Company Paid Life, Short Term Disability and Long Term Disability Insurances</li><li>
401k after 1 year with 100% match up to 4% of contribution</li><li>
Medical, Dental and Vision Insurance effective 1st day of month following first full month of employment with option to select High deductible policy with flex spend or HSA</li><li>
Paid vacation, sick time and holidays</li></ul><div>
The primary location for this position is North Baltimore, Ohio (Meat Processing Production Facility). This position will require some travel, approximately 25% (one week per month) to the National Beef facilities in Selinsgrove, Pennsylvania and Moultrie, Georgia.</div><br>
<div></div>
Responsibilities:
<div><b>
On-site IT Support Technician responsibilities include but are not limited to:</b></div><div></div><div><br>
Hands‑on on-site IT support role supporting meat processing and food production facilities in a USDA‑regulated environment. Responsible for Windows desktop support, basic Windows Server administration, and on-site network troubleshooting. Ideal for a self‑directed technician with 3&ndash;5 years of experience who thrives in manufacturing environments and can travel approximately 25% to support multiple plant locations.</div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li>
Desktop &amp; End‑User Support<ul><li>
Serve as the first point of contact for on-site IT support issues</li><li>
Support Windows desktop and laptop systems (Windows 10/11)</li><li>
Troubleshoot hardware, operating system, and application issues</li><li>
Image, deploy, replace, and manage workstation life-cycle</li><li>
Support printers, scanners, and other plant‑floor peripherals</li><li>
Assist users with Microsoft 365 applications (Outlook, Teams, One-Drive)</li></ul></li><li>
Server &amp; Systems Support<ul><li>
Provide basic to intermediate support for Windows Server environments</li><li>
Assist with Active Directory</li><li>
Escalate issues to centralized infrastructure or security teams as needed</li><li>
Perform basic maintenance on physical servers and storage systems</li></ul></li><li>
Network &amp; Infrastructure Support<ul><li>
Provide on-site support for network switches, wireless access points, and other network-based equipment.</li><li>
Perform basic network troubleshooting (connectivity, ports, cabling)</li><li>
Assist with network hardware installs, replacements, and documentation</li></ul></li><li>
Operational Responsibilities<ul><li>
Act as the on-site IT liaison for plant leadership and operations teams</li><li>
Travel approximately one week per month to support other manufacturing sites</li><li>
Follow IT security, change management, and operational standards</li><li>
Deliver professional, customer‑focused support</li><li>
Work independently with minimal supervision</li><li>
Participate in after‑hours or on‑call support as required</li></ul></li><li>
Other duties as assigned</li></ul><div>
This is an on-site position. This is a safety sensitive position</div>
Qualifications:
<div><b>
Qualified candidates for the On-site IT Support Technician position should possess the following:</b></div><div></div><div><b><br>
Required Qualifications</b></div><ul><li>
3&ndash;5 years of hands‑on IT support experience</li><li>
Strong Windows desktop support experience</li><li>
Working knowledge of Windows Server and Active Directory</li><li>
Experience supporting Cisco switches and basic network infrastructure</li><li>
Ability to troubleshoot hardware, software, and connectivity issues</li><li>
Willingness to travel for up to one week per month</li><li>
Strong communication, documentation, and customer service skills</li><li>
Ability to prioritize and work independently</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Experience working in manufacturing or production environments</li><li>
Experience supporting multi‑site manufacturing operations</li><li>
Familiarity with IT ticketing and asset management systems</li><li>
Exposure to industrial or OT‑adjacent environments</li><li>
CompTIA A+, Network+, or similar certifications</li></ul><div><b>
Work Environment</b></div><ul><li>
Manufacturing and plant‑floor setting</li><li>
Physical presence required on-site</li><li>
Regular interaction with production and operations personnel</li><li>
Ability to traverse stairs, short ladders, and work in small tight areas.</li></ul><div>
Qualified candidates for this position will be required to successfully complete the background check.</div><div></div><div><br>
Must be at least 18 years of age or older</div><div></div><div><br>
Applicants must be authorized to work for ANY employer in the U.S. We are unable to provide visa sponsorship at this time.</div><br>
<div></div>
Company Overview:
<div>
National Beef is a leader in producing fresh, chilled and further processed beef products for customers in the U.S. and worldwide. We offer a variety of employment opportunities in our production, packaging, and hide tanning facilities that stretch from the western plains to the east coast. We strive to be the preferred employer in every one of those communities, whether it&rsquo;s measured by the number of people employed or the good we do in the area. We invite you to join our family, wherever you call home.</div><div></div><div><br>
National Beef is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.</div><div>
#IND</div></div>

Onsite IT Support Technician

Eway Infosystem LLC

<p>Eway Infosystem is looking for a skilled and proactive <b>IT Support Engineer</b> to join our growing team in <b>Dubai</b>. This role is ideal for a professional who enjoys solving technical challenges, supporting end-users, and ensuring smooth IT operations across the organization. If you are passionate about technology and customer support, this position is the right fit for you.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support for hardware, software, and network issues across the organization</li><li>Install, configure, and maintain IT systems, applications, and equipment</li><li>Troubleshoot and resolve user issues promptly to minimize downtime</li><li>Monitor system performance and security to ensure smooth business operations</li><li>Assist in the setup of servers, printers, and other network devices</li><li>Maintain IT documentation, asset records, and system logs</li><li>Collaborate with vendors and service providers for IT-related solutions</li><li>Support data backups, recovery, and system updates</li><li>Ensure compliance with IT policies, standards, and security protocols</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience as an IT Support Engineer or similar role</li><li>Strong knowledge of hardware, networking, operating systems, and common business software</li><li>Familiarity with troubleshooting techniques and remote desktop tools</li><li>Excellent communication and problem-solving skills</li><li>Ability to work independently and manage multiple priorities</li><li>Certifications such as CCNA, CompTIA, or Microsoft certifications are a plus</li><li>Fluency in English; Arabic is an added advantage</li></ul><p>Working as an <b>IT Support Engineer at Eway Infosystem in Dubai</b> provides an excellent opportunity to advance your career in a professional environment. If you are ready to take on new challenges and contribute to the efficiency of our IT infrastructure, we welcome you to apply and be part of our dedicated team.</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p><p>Work Location: In person</p>

Sinch

<div>
 <p>
  <p>
   <strong>
    ABOUT SINCH
   </strong>
  </p>
  <p>
   Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
  </p>
  <p>
   Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
  </p>
  <p>
   At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
  </p>
  <p>
   <strong>
    DESCRIPTION
   </strong>
  </p>
  <p>
   As an IT Support Technician you provide first line, on-site, end user support as a part of Sinch's Global IT support team. Curiosity, user friendliness and willingness to learn is essential. This role involves installing, configuring, and maintaining hardware and software. You should be able to work independently and take full ownership of your own work as well as be a team player.
  </p>
  <p>
   <strong>
    Your Impact &amp; Responsibilities
   </strong>
  </p>
  <ul>
   <li>
    <ul>
     <li>
      First line support for all IT issues
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Office IT equipment
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Device management and software/hardware troubleshooting and fixes.
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Administration of Microsoft 365 and related systems
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Documenting solutions
      <br/>
     </li>
    </ul>
   </li>
  </ul>
  <p>
   <strong>
    REQUIREMENTS
   </strong>
  </p>
  <ul>
   <li>
    <ul>
     <li>
      2-3 years experience of working with IT Support
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Good knowledge of Windows and macOS
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Good knowledge of Microsoft 365 administration
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Experience of Azure and Active Directory
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Experience of Android and iOS devices
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Fluency in written and spoken English
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      IT degree
      <br/>
     </li>
    </ul>
   </li>
   <li>
    <ul>
     <li>
      Experience in Microsoft environment
      <br/>
     </li>
    </ul>
   </li>
  </ul>
  <p>
   <strong>
    This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO
   </strong>
  </p>
  <p>
   <strong>
    OUR HIRING PROCESS
   </strong>
  </p>
  <p>
   We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
  </p>
  <p>
   We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
  </p>
  <p>
   <strong>
    Benefits
   </strong>
  </p>
  <ul>
   <li>
    <strong>
     STAY HEALTHY
    </strong>
    : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     CARE FOR YOURSELF:
    </strong>
    Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     SECURE YOUR FUTURE:
    </strong>
    Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     TAKE A BREAK:
    </strong>
    Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     PUT FAMILY FIRST:
    </strong>
    We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     WORK WHEREVER:
    </strong>
    Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     MAKE AN IMPACT:
    </strong>
    Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
   </li>
  </ul>
  <p>
   The annual starting salary for this position is between $48,000 - $72,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until June 26, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
  </p>
 </p>
 <p>
 </p>
</div>


IT Support Technician III

Rocketship Public Schools

<div><div><b>At Rocketship Public Schools, we believe in the infinite possibility of human potential. </b>We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.</div><div></div><div><p><b><br>
The Position</b></p>
<p>
Under daily supervision, and with clear structures and protocols in place, the Senior IT Support Technician will perform routine day-to-day support for technologies such as MacBooks, iPads, Chromebooks, TVs, and printers. This role requires in-depth knowledge of troubleshooting computers, printers, and networks. This role will provide candidates with the opportunity to continue growing their technical knowledge and skills, while also contributing to the success of Rocketship students.</p>
<p>
This is an on-site position with an expectation that this person will spend 8 hours a day on school sites within their assigned portfolio.</p>
<p>
Compensation: $28.00 - $32.50/hour</p>
</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><div>
<p><b>
IT Ticket Monitoring and Resolution</b></p>
<ul>
<li>Serve as the primary initial point person for technology issues at 2-4 assigned schools and possibly also for Network Support Team staff. This typically includes ~150-200 staff members. May provide support for additional sites and staff members as assigned.</li>
<li>Provide timely response to tickets (i.e. within 1 day of submission, and follow up every 3 business days), escalating to other members of the technology solutions team as needed.</li>
<li>Monitor Jira regularly to address and resolve reported technical incidents; document and update all helpdesk tickets within the Jira service management system</li>
<li>Troubleshoot reported issues with Windows devices, Macbook, Chromebooks, iPads, TVs, printers, and other technology</li>
<li>Complete in- depth network troubleshooting in partnership with the network administrator</li>
</ul>
<p><b>Routine Prevention &amp; Monitoring</b></p>
<ul>
<li>Perform initial assessment, diagnosis, and repair of staff devices, including Chromebooks, laptops, iPads, and other IT equipment.</li>
<li>Conduct technical assessments of all incoming Insprioz devices.</li>
<li>Complete the technical &ldquo;to do&rdquo; checklist during each onsite visit, including routine technical and maintenance tasks; maintain accurate and up-to-date tracking of all laptop assets while on-site.</li>
<li>Update and patch computers as needed</li>
<li>Back up data as requested</li>
<li>Regularly test and document wireless signal in the building, resolving identified wireless issues or escalating complex problems to the Network team.</li>
<li>Document wireless access point placements in your schools</li>
<li>Perform other preventative and monitoring work as needed</li>
<li>Monthly System Checks:<br>
<ul><li>Confirm the proper charging function of all Chromebook Carts. (Note: Cart replacement may require up to 4 hours of support from the school's operations team.)</li>
<li>Check the WIDA server mini computers (&quot;Intel NUC&quot;) in the designated locations (DC and WI only).</li>
<li>Maintain a clean and organized server room environment.</li>
</ul></li><li>Periodic Network and System Health Checks (2x a day, morning and afternoon):
<ul><li>Perform spot checks of the wireless network, documenting and troubleshooting issues such as weak signals, interference, or connection problems.</li>
<li>Perform checks of all on-site printers and copiers, ensuring full functionality.</li>
<li>Verify the operational status of selected TVs, projectors, and Apple TV devices, resolving any immediate issues.</li>
<li>Document any issues and report them to the campus&rsquo; Business Operations Manager for resolution.</li>
</ul></li></ul><div><b>Technology Lifecycle Support</b></div>
<ul><li>Manage the process of sending damaged Chromebooks and laptops for external repair.</li>
<li>Verify receipt of technology purchases; asset tag and make changes as required</li>
<li>Image or set up, and also deploy, laptops, Chromebooks, and peripherals as assigned</li>
<li>Configure hardware to connect to our wireless network and printers</li>
<li>Reimage and/or reinstall operating systems for laptops and Chromebooks</li>
<li>Install and/or troubleshoot applications as required</li>
<li>Assess and repair broken school technology equipment. This will often include documenting issues and managing shipments to/from repair or warranty locations</li>
<li>Dispose of or repurpose old hardware as required, including using approved E-Waste vendors</li>
<li>Support technology-enabled assessment administration</li>
<li>Support other technology setup and use on campus</li>
</ul>
<p><b>Communication &amp; Customer Service</b></p>
<ul>
<li>Coordinate with the Business Operations Manager (BOM) or equivalent staff upon arrival and departure at each campus</li>
<li>Submit a daily findings report via email to the Business Operations Manager before leaving the site; prompt the BOM to check the Technology Dashboard for updates.</li>
<li>Proactively communicate any pending technology issues with the BOM or equivalent staff.</li>
<li>Deliver superior customer service and build relationships with your schools and all others supported</li>
<li>Participate in regular check-ins with manager and other teammates as required, receiving close guidance and direction on the various aspects of the job</li>
<li>Use allocated time to learn and build your technical knowledge and skills through both in-person and online technical professional development trainings</li>
</ul>
<p><b>Other Duties As Assigned</b></p>
<ul>
<li>Participate in &ldquo;stretch projects&rdquo; to grow your knowledge and skills on topics such as single sign-on system deployment or cybersecurity work</li>
<li>Assist the IT Associates or management with specific tasks related to testing the network and replacing network hardware equipment when needed</li>
<li>Collaborate with the Technology Solutions team to support specific tasks involved in tech initiatives across the network as needed</li>
<li>Support on non-technical projects as needed</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<p><b>
Technical Qualifications</b></p>
<ul>
<li>At least 15 months of full time and verifiable hands-on technical support experience and has shown a track record of successfully supporting over 1000+ devices daily</li>
<li>Has experience configuring from scratch a critical technology system (including Google Workspace, content filtering, asset management, telecommunications, etc) for a large organization (1000+ employees)</li>
<li>Has direct hands-on experience installing multiple enterprise network equipment, including firewalls, switches, wireless access points, backup batteries, and environmental monitoring from the ground up with little or no supervision</li>
<li>Can independently troubleshoot and successfully resolve all basic and common moderate technical issues without any additional support or guidance</li>
</ul>
<p><b>Other Qualifications</b></p>
<ul>
<li>Deep commitment to Rocketship&rsquo;s mission, and desire to have an impact in an innovative and high-performing organization. Passion for unleashing potential in all students is a core part of our culture, and a critical value of successful &ldquo;Rocketeers&rdquo; across all roles!</li>
<li>Commitment to being a team player, willing to ask for (and provide!) help</li>
<li>Willingness to &ldquo;roll up your sleeves&rdquo; and get work done on school sites</li>
Enthusiasm for working in a fast-paced, dynamic, and ever-changing environment <li>- with the ability to navigate occasional ambiguity</li>
<li>Problem-solving mindset</li>
<li>Willingness and excitement to learn and grow, both in your technical skills and more broadly. Willingness to both accept and give critical feedback.</li>
<li>Strong listening skills, and enjoyment of collaboration with teammates with diverse opinions and backgrounds</li>
<li>Willingness to help improve the team, our systems, and our processes</li>
<li>Ability to travel to your assigned schools in your region, and occasionally to other regions</li>
<li>Ability to communicate effectively in person, via videoconference, and via email</li>
</ul></div><div><div><b>Compensation:</b></div>
<div>Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.</div></div><div></div><div><br>
<p>
The Senior IT Technician is a full time non-exempt role that is paid at an hourly rate. Non-exempt roles are eligible for overtime when the time is pre-approved by their manager.</p>
<p>
Compensation rate is commensurate with qualifications and experience. Role is eligible for benefits after 90 days, including excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.</p>
</div><div>
<div><b>Physical Demands:</b></div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.</div>
<div></div>
<div>Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>
<div></div>
<div>Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools&rsquo; employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.</div></div></div>

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Senior IT Support Technician (Temp to Hire)