it systems engineer

Ibix Global Tech

<p>We&rsquo;re seeking a talented IT Systems Engineer with strong technical expertise to manage and optimize our infrastructure, networking, cloud, and security operations. This role is hands-on and requires a proactive engineer with excellent English communication skills, capable of working across multiple IT domains including Active Directory, Microsoft 365, cloud environments, CI/CD pipelines, and network security.</p><p><b>Key Responsibilities</b></p><ul><li>Execute and support Active Directory migrations (on-prem, hybrid, Azure AD).</li><li>Administer Microsoft 365 environments including security, compliance, and email protection (ATP, DKIM, SPF, DMARC).</li><li>Deploy and manage enterprise-grade security tools (Darktrace, Bitdefender, Mimecast, Proofpoint, Forcepoint).</li><li>Build and maintain CI/CD pipelines and automation workflows (Jenkins, GitLab CI/CD).</li><li>Assist in data migration projects ensuring minimal downtime (on-prem and cloud).</li><li>Manage and monitor cloud infrastructure (AWS, Azure, GCP) and container environments (Docker, Kubernetes).</li><li>Implement configuration management using tools such as Ansible or Puppet.</li><li>Configure and maintain Layer 2/3 networks (VLANs, BGP, OSPF, STP).</li><li>Manage firewalls, routers, VPNs, and ensure network security (IDS/IPS, ACLs, Zero Trust).</li><li>Conduct Vulnerability Assessments and Penetration Testing (VAPT) and implement remediation measures.</li><li>Maintain accurate infrastructure documentation and incident response procedures.</li><li>Support Tier 1 and Tier 2 operations and ensure timely resolution of tickets.</li><li>Administer backup and disaster recovery solutions (Veeam, Acronis, Commvault).</li><li>Utilize RMM tools (ManageEngine, SolarWinds) for system monitoring and reporting.</li><li>Automate operational tasks using PowerShell, Python, or other scripting languages.</li></ul><p><b>Requirements</b></p><ul><li>3&ndash;4 years of experience in IT infrastructure, networking, and security engineering.</li><li>Strong knowledge of Active Directory, Microsoft 365, and hybrid environments.</li><li>Experience with cloud platforms, CI/CD, and automation tools.</li><li>Hands-on experience with enterprise security and monitoring tools.</li><li>Solid understanding of VAPT, backup/DR, and endpoint/email security.</li><li>Excellent English communication skills (verbal and written).</li><li>Must be open to on-site work and international travel when required.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you join Immediately? if not, what will be your notice time period then?</li><li>What is your expected monthly package in SAR?</li><li>What is your current monthly package SAR?</li><li>What is your Iqama status? </li><li>How many years of experience do you have as an IT Systems Engineer?</li><li>Please record a short (1&ndash;3 min) video introducing yourself and answering:</li></ul><p>1. Your experience as an IT Systems Engineer.<br/>2. How you&rsquo;d migrate users from on-prem AD to Azure AD with minimal downtime.<br/>3. How you&rsquo;d set up a basic CI/CD pipeline for AWS or Azure.<br/>You can share the video link (Google Drive, OneDrive, etc.) here. </p><p>Language:</p><ul><li>Arabic (Preferred)</li><li>English (Required)</li></ul><p>Location:</p><ul><li>Jeddah (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul>

IT Systems Engineer

<p>We&rsquo;re seeking a talented IT Systems Engineer with strong technical expertise to manage and optimize our infrastructure, networking, cloud, and security operations. This role is hands-on and requires a proactive engineer with excellent English communication skills, capable of working across multiple IT domains including Active Directory, Microsoft 365, cloud environments, CI/CD pipelines, and network security.</p><p><b>Key Responsibilities</b></p><ul><li>Execute and support Active Directory migrations (on-prem, hybrid, Azure AD).</li><li>Administer Microsoft 365 environments including security, compliance, and email protection (ATP, DKIM, SPF, DMARC).</li><li>Deploy and manage enterprise-grade security tools (Darktrace, Bitdefender, Mimecast, Proofpoint, Forcepoint).</li><li>Build and maintain CI/CD pipelines and automation workflows (Jenkins, GitLab CI/CD).</li><li>Assist in data migration projects ensuring minimal downtime (on-prem and cloud).</li><li>Manage and monitor cloud infrastructure (AWS, Azure, GCP) and container environments (Docker, Kubernetes).</li><li>Implement configuration management using tools such as Ansible or Puppet.</li><li>Configure and maintain Layer 2/3 networks (VLANs, BGP, OSPF, STP).</li><li>Manage firewalls, routers, VPNs, and ensure network security (IDS/IPS, ACLs, Zero Trust).</li><li>Conduct Vulnerability Assessments and Penetration Testing (VAPT) and implement remediation measures.</li><li>Maintain accurate infrastructure documentation and incident response procedures.</li><li>Support Tier 1 and Tier 2 operations and ensure timely resolution of tickets.</li><li>Administer backup and disaster recovery solutions (Veeam, Acronis, Commvault).</li><li>Utilize RMM tools (ManageEngine, SolarWinds) for system monitoring and reporting.</li><li>Automate operational tasks using PowerShell, Python, or other scripting languages.</li></ul><p><b>Requirements</b></p><ul><li>3&ndash;4 years of experience in IT infrastructure, networking, and security engineering.</li><li>Strong knowledge of Active Directory, Microsoft 365, and hybrid environments.</li><li>Experience with cloud platforms, CI/CD, and automation tools.</li><li>Hands-on experience with enterprise security and monitoring tools.</li><li>Solid understanding of VAPT, backup/DR, and endpoint/email security.</li><li>Excellent English communication skills (verbal and written).</li><li>Must be open to on-site work and international travel when required.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you join Immediately? if not, what will be your notice time period then?</li><li>What is your expected monthly package in SAR?</li><li>What is your current monthly package SAR?</li><li>What is your Iqama status? </li><li>How many years of experience do you have as an IT Systems Engineer?</li><li>Can you explain how you would migrate users and groups from on-premises Active Directory to Azure AD while ensuring minimal downtime?</li><li>Describe how you would set up a basic CI/CD pipeline for deploying an application to AWS or Azure.</li><li>Explain how you would design VLANs for separating internal departments while maintaining secure communication between them?</li><li>How would you monitor system health and detect anomalies in real-time?</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li><li>English (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul>

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel&rsquo;s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>As a WMS IT Systems Engineer working with Solution Architects and functional teams you will ensure the smooth and efficient design and implementation of solutions that fulfil the needs of the customer. Utilising your WMS knowledge and experience you contribute to solution delivery across the project lifecycle.</p></div></div><p></p><div><div><div><b><br>
How you create impact</b></div>
</div><div><ul><li>Stay current with the latest functional and technical capabilities of the Blue Yonder (BY) application and the KN SwiftLOG platform&mdash;including architecture, configuration options, APIs, and customization features&mdash;to identify software solutions that meet specific business needs.</li><li>Liaise with stakeholders to fully understand and clarify business and technical requirements.</li><li>Conduct detailed design activities and provide stakeholders with the necessary documentation to support go/no-go decisions.</li><li>Identify the appropriate technical stack for proposed solutions, seeking approval when non-standard approaches are considered.</li><li>Develop custom code to extend software functionality, add new features, or modify existing ones to meet business requirements.</li><li>Ensure all implemented components adhere to detailed design specifications and established coding standards.</li><li>Perform unit testing of developed components based on detailed designs, acceptance criteria, and test cases.</li><li>Validate successful deployment of implemented solutions before making them available to stakeholders.</li><li>Provide all mandatory documentation to support the implemented solution.</li><li>Ensure all deliverables comply with KN Quality Assurance processes and procedures.</li><li>Commit all source code to the appropriate repository in preparation for release packaging and deployment.</li><li>Use monitoring and profiling tools such as MOCA Console and Trace Analyzer to proactively detect, isolate, and resolve issues.</li><li>Conduct root cause analysis on testing defects and implement appropriate resolutions.</li><li>Apply a continuous improvement mindset to all activities, actively seeking feedback from peers and stakeholders.</li><li>Identify opportunities to improve development processes and tooling to enhance efficiency and effectiveness.</li><li>Develop a solid understanding of integration methods with external systems such as WCS (Warehouse Control Systems).</li><li>Communicate effectively with stakeholders to provide regular updates on progress and issues.</li><li>Work independently or collaboratively within cross-functional teams to contribute to project success.</li><li>Collaborate with both functional and technical stakeholders to ensure timely resolution of project and operational issues.</li><li>Mentor junior team members, providing guidance and support for their development.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Degree educated in a Computer Science or related field</li><li>Domain knowledge in WMS solutions preferable.</li><li>Blue Yonder (JDA) WMS / Discrete experience preferable. Manhattan and other WMS considered.</li><li>Experience of BY technology stack - MOCA Components, MTF, DDA/Pagebuilder, Reports and labels, WebUI, Integrator.</li><li>A software house, consultancy or project delivery background</li><li>Strong problem-solving skills &ndash; experience of resolving complex technical or functional issues.</li><li>Experience of understanding complex requirements and shaping into solutions.</li><li>Strong communication skills both written and verbal, the ability to articulate technical issues and solutions with key stakeholders at all levels.</li><li>Understanding of SDLC processes, ideally agile, and have a good experience on requirement analysis, design and implementation.</li><li>Ability to self-manage deliverables and deliver to deadlines</li><li>Great attitude and commitment to get the job done</li></ul><p><br>
Nice to Have</p><ul><li>Basic Java skills.</li><li>ExtJS or AngularJS skills</li><li>Good knowledge of PL/SQL or SQL, other scripting languages, Unix shell</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><div><div><div><p>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:</p><ul><ul><li>
Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>
People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>
Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>
Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>
Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>
Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></ul></div></div></div></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</p></div></div><div></div>

Global Contract Logistics IT Systems Engineer - Blue Yonder

SRT Marine Systems plc

<div>
 SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base.
 <br/>
 <br/>
 The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners.
 <br/>
 <br/>
 SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world.
 <br/>
 <br/>
 Due to the nature of the project you may be required to undertake a level of Governmental Security Clearance and back-ground checks to be positioned in the role.
 <br/>
 <br/>
 Role Overview - IT Systems Support Engineer / Technician
 <br/>
 <br/>
 This role is ideal for a talented and ambitious IT Systems Engineering professional. The role of IT Systems Support Engineer / Technician entails being responsible for, the installation, configuration and commissioning of complex network servers, PC and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance the role will include trouble shooting potential issues and achieving a resolution for all. Having an inquisitive "Why?", "How?" and "What if?" mindset will prove highly engaging in this role.
 <br/>
 <br/>
 Responsibilities - IT Systems Support Engineer / Technician
 <br/>
 <br/>
 <ul>
  <li>
   Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure
  </li>
  <li>
   Check and validate installations, and provide reports
  </li>
  <li>
   Configuration and trouble shooting of different types of connectivity systems
  </li>
  <li>
   Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements
  </li>
  <li>
   Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied &ndash; day to day maintenance, issue identification and resolution
  </li>
  <li>
   Maintain good document trails of system changes and updates
   <br/>
   <br/>
  </li>
 </ul>
 Requirements - IT Systems Support Engineer / Technician
 <br/>
 <br/>
 <ul>
  <li>
   ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments
  </li>
  <li>
   ESSENTIAL - Professional verbal and written English and Arabic
  </li>
  <li>
   ESSENTIAL - Deep understanding of IT networks and server system configurations and set up &ndash; in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN)
  </li>
  <li>
   Experience with virtualization (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous
  </li>
  <li>
   Strong understanding of IT security and data protection best practices
  </li>
  <li>
   Strong analytical and problem-solving skills with an inquisitive mindset to ask "Why"?
  </li>
  <li>
   Excellent teamwork and communication abilities
   <br/>
   <br/>
  </li>
 </ul>
 Benefits - IT Systems Support Engineer / Technician
 <br/>
 <br/>
 <ul>
  <li>
   Competitive Salary and Benefits Package
  </li>
  <li>
   Flexible working opportunities
  </li>
  <li>
   Development opportunities
  </li>
 </ul>
</div>


IT Systems Support Engineer / Technician

Prime System Solutions

<div>
 The primary focus of the IT Systems Engineer ll (Onboarding) is to bring new clients into our client services accurately, thoroughly, and efficiently. Often the clients initial experience with a technical role at client, the IT Systems Engineer ll (Onboarding) must be able to extract information from the client in order to uncover items about the new network while communicating in general terms. With that, the IT Systems Engineer ll (Onboarding) must pull up their sleeves and be ready to discover and document this new-to-us environment.
 <br/>
 <br/>
 There might be opportunities for the IT Systems Engineer ll (Onboarding)to work on Proactive Technical Alignments to ensure our constantly refined best practices are always being applied to our client networks by both visiting the client site and reviewing the client environment remotely.
 <br/>
 <br/>
 <strong>
  Our People:
  <br/>
  <br/>
 </strong>
 Our team members are collaborative, positive, and dedicated to mutual success. Transparency
 <br/>
 <br/>
 isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values Passionately Curious, Own It, Go Beyond, and Serve as One were here to create something extraordinary together.
 <br/>
 <br/>
 <strong>
  Our Core Focus:
  <br/>
  <br/>
 </strong>
 Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.
 <br/>
 <br/>
 <strong>
  Your Growth:
  <br/>
  <br/>
 </strong>
 We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, client offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understand and follow the client. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards
  </li>
  <li>
   Responsible for thorough onsite and remote discovery and documentation of new standard and advanced client networks
  </li>
  <li>
   Assist with onsite and remote discovery and documentation of enterprise level client networks
  </li>
  <li>
   Assist with training and mentoring teammates
  </li>
  <li>
   Verify tools and internal processes have been deployed and configured to standards
  </li>
  <li>
   Develop and maintain technical knowledge of the client environment and ensure this information is thoroughly and accurately communicated to internal technical and non- technical teams
  </li>
  <li>
   Help drive efficiencies and update the new client onboarding process
  </li>
  <li>
   Responsible for offboarding client tools and services from departing clients
  </li>
  <li>
   Analyze standard, advanced, and enterprise level client technical environments for alignment with documented Best Practices and Standards
  </li>
  <li>
   Visit client sites to conduct ongoing reviews of their technical environment
  </li>
  <li>
   Collaborate closely with internal teams to review network reports and ensure clients technology direction is aligned with standards and overall business objectives
  </li>
  <li>
   Provide outstanding delivery of our technical services by leveraging both analytical and Big Picture thinking to ensure continuous improvement in both internal processes and client networks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
  </li>
  <li>
   Receive mentoring and feedback from peers and others
  </li>
  <li>
   Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams
  </li>
  <li>
   Review Tickets with Manager
  </li>
  <li>
   Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings
  </li>
  <li>
   Create and update documentation when changes or occur, or when discoveries are made
  </li>
  <li>
   Attend monthly training C team meetings as required
  </li>
  <li>
   Additional duties as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good problem solving and decision-making skills; ability to understand and analyze complex issues
  </li>
  <li>
   Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
  </li>
  <li>
   Possess strong oral and written communication skills and be comfortable interfacing with client executive teams
  </li>
  <li>
   Process driven with high attention to detail and excellent follow through skills
  </li>
  <li>
   Professional demeanor and outstanding client service skills
  </li>
  <li>
   Strong work ethic with a desire to learn, grow, and develop new skills
  </li>
  <li>
   At least 1 year experience at client in IT Systems Engineer ll (Onboarding) role or equivalent experience
  </li>
  <li>
   3+ Years in relevant analytical roles or technical support roles
  </li>
  <li>
   Two industry-standard certification:
  </li>
  <li>
   A+, Net+, Security+
  </li>
  <li>
   Microsoft
  </li>
  <li>
   Cisco, Juniper, Sonicwall, or similar
  </li>
  <li>
   At least 3 years experience in managing and working with the following technologies:
  </li>
  <ul>
   <li>
    Windows Server (2008R2, 2012, 2016, 2019, 2022)
   </li>
   <ul>
    <li>
     Active Directory
    </li>
    <li>
     GPO
    </li>
    <li>
     DHCP
    </li>
    <li>
     DNS
    </li>
    <li>
     Remote Desktop Services
    </li>
   </ul>
  </ul>
  <li>
   Windows Desktop Operating Systems
  </li>
  <li>
   Cloud environments including Microsoft 365
  </li>
  <li>
   LAN/WAN Technologies
  </li>
  <li>
   Routing and Switching
  </li>
  <li>
   Firewalls
  </li>
  <li>
   VPNs
  </li>
  <li>
   AntiVirus/EDR and Security Platforms
  </li>
  <li>
   Virtualization Technologies
  </li>
  <li>
   Hyper-V
  </li>
  <li>
   VMWare
  </li>
  <li>
   PowerShell/Batch File Scripting
  </li>
  <li>
   Demonstrated understanding and proficiency in the CLIENT alignment and onboarding processes including best practices and resolution paths
  </li>
  <li>
   Associate or Bachelors degree or equivalent real-world experience
  </li>
  <li>
   RMM Reporting and Scripting
  </li>
 </ul>
</div>


Onboarding Analyst

Akima

<div>Company Overview:
<p></p><p><b>
Work Where it Matters</b></p><p>
Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
</p><p>At ASE, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
</p><p><b>For our shareholders</b>, ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</p><p><b>
For our government customers</b>, ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.</p><p><b>
As an ASE employee</b>, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</p>
Description:
<div>
ASE, and Akima company, is looking to hire a Senior Systems Engineer to serve a subject matter expert for USCG IT systems lifecycle management.</div><div></div><div><br>
This Hybrid position requires that you live within commuting distance from Alexandria, VA.</div>
Responsibilities:
<ul><li>Provide advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, and training.
</li><li>Provides implementation advice on complex problems that require expert level knowledge of the subject matter for effective implementation.
</li><li>From a computer systems standpoint, participates as needed in all phases of software and hardware development with emphasis on the planning, analysis, testing, integration, documentation, training, and presentation phases.
</li><li>From a business process standpoint, provides technical advice, guidance and direction for the improvement, modification, and re-engineering of business processes, policies and procedures for any functional area under consideration or review.
</li><li>Applies principles, methods, and knowledge of specific functional areas of expertise to specific programs.
</li><li>Directs the composition of/or composes and finalizes documentation.
</li><li>Assist in development of USCG RF comms systems.</li><li>
Provide technical and organizational expertise to USCG IT product line managers.</li></ul>
Qualifications:
<ul><li>Education and Experience:<ul><li>
Four-year Baccalaureate Degree from an accredited University in the field of Engineering and Ten (10) years of C4IT systems engineering experience, OR
</li><li>Master&rsquo;s degree in science, Engineering, Technology, or Mathematics with eight (8) years<br>
of C4IT system engineering experience.
</li></ul></li><li>Active DoD Secret clearance is required.</li><li>
Able to commute into office in a Hybrid capacity as needed.</li></ul>
Job ID: 2025-19886 Work Type: Hybrid</div>

Senior Systems Engineer (Active Secret Clearance)

K Group Companies

<div></div><div><div><b>Systems Engineer II Overview:</b></div><div>
The <b>Systems Engineer II</b> plays a pivotal role in delivering exceptional service to our customer accounts by ensuring the seamless operation of technical systems. This position requires a proactive approach in analyzing service tickets, problem-solving, and investigating issues to maintain and enhance system performance. Responsibilities include addressing customer complaints, as well as installing and updating both hardware and software components.</div><div>
</div><div><b>
Systems Engineer II Core Functions:
</b></div><ul><li> <b>Project Management:</b> Lead projects from inception to completion, ensuring quality and timely delivery</li><li> <b>Customer Relations:</b> Serve as the primary customer liaison, building strong relationships and providing regular updates</li><li> <b>Technical Ownership:</b> Take ownership of duties, proactively seek improvements, and mentor junior staff</li><li> <b>Success Driver:</b> Contribute to customer satisfaction and operational efficiency through a combination of technical expertise, project management, and leadership</li></ul><div><b>
</b></div><div><b>
Systems Engineer II Responsibilities:</b></div><ul><li> Leads and owns new project deployments both onsite and remotely</li><li> Works alongside the project resources to ensure project completion and expectations</li><li> Implements upgrades and updates to systems for customers</li><li> Engages in thorough troubleshooting and oversees customer-facing tasks with limited guidance</li><li> Investigates and resolves problems within customer networks and IT systems using established troubleshooting methods</li><li> Prioritizes effective communication, coordinating with team members to ensure distribution of work evenly</li><li> Recognizes chances for upselling throughout the lifecycle of service tickets</li></ul><div><b>
</b></div><div><b>
Systems Engineer II Qualifications:
</b></div><ul><li>Strong working knowledge of computer systems, hardware, and software, with specific, demonstrable experience in:
</li><li>Network Infrastructure: Configuration, management, and troubleshooting of Juniper routers, switches, and firewalls (Junos OS/MIST experience highly preferred).</li><li>Security Solutions: Deployment and administration of Barracuda products (e.g., Email Security Gateway, CloudGen Firewall, Web Application Firewall, Backup).</li><li>VoIP/Communication Systems: Implementation and support of 3CX and/or RingCentral phone systems.</li><li>Minimum 3-5 years of relevant IT experience required.</li><li>Strong troubleshooting skills with the ability to identify and resolve complex technical problems across diverse systems.</li><li>Ability to work collaboratively in cross-functional teams and communicate effectively technical information to both technical and non-technical stakeholders.</li><li>Proven ability to meet deadlines and handle multiple tasks, particularly in managing concurrent deployment or support projects involving our core technology stack.</li><li>A relentless focus on providing excellent customer service.</li></ul><div></div><div><b><br>
About K Group Companies<br>
</b></div><div></div><br>
<div>K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.
</div><div>
</div><div><b>Why Work Here?</b></div><div><i>
&ldquo;Great, focused, team environment.&rdquo;</i></div><div>
For more than 40 years, K Group Companies has been one of West Michigan&rsquo;s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.</div><div>
As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers &ndash; and each other!</div><div>
Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!</div><div></div><div><b><br>
Compensation and Benefits</b></div><ul><li> Competitive base salary based on experience</li><li> Bonus and commission programs</li><li> Paid Time Off (PTO)</li><li> Volunteer Paid Time Off (VTO)</li><li> 100% employer paid family health insurance premium</li><li> 100% employer paid disability insurance</li><li> 100% employer paid dental &amp; vision insurance</li><li> 401k with Safe Harbor contributions from company annually</li><li> Profit sharing opportunities</li></ul></div>

System Engineer II (Managed Service Provider)

Search 10000+ It systems engineer jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 it systems engineer jobs NEAR_ME

IT Systems Engineer

IT Systems Engineer

Global Contract Logistics IT Systems Engineer - Blue Yonder

IT Systems Support Engineer / Technician

Onboarding Analyst

Senior Systems Engineer (Active Secret Clearance)

System Engineer II (Managed Service Provider)