it systems manager

Paksa IT soloutions (Pvt.) Limited

Position OverviewThe IT &amp; Systems Manager is responsible for leading ERP implementation, database management, and deployment of project management/collaboration tools. The role ensures seamless IT operations, troubleshooting support, and staff training to drive digital transformation across the organization.Key Responsibilities1. ERP Implementation &amp; Support<ul><li>Lead ERP system implementation, customization, and integration.</li><li>Troubleshoot ERP-related issues and provide technical support.</li><li>Ensure smooth adoption of ERP across departments.</li></ul>2. Database Management<ul><li>Manage, maintain, and secure company databases (SQL/Oracle or similar).</li><li>Ensure accuracy, backups, and accessibility of data.</li><li>Generate reports and analytics for management decision-making.</li></ul>3. Project Management Tools<ul><li>Set up, configure, and manage collaboration platforms (MS Teams, Jira, Trello, Asana).</li><li>Support workflow automation and process digitization.</li><li>Train employees in effective use of project management tools.</li></ul>4. IT Operations &amp; Training<ul><li>Provide IT troubleshooting and technical support to staff.</li><li>Conduct user training sessions for ERP, databases, and collaboration tools.</li><li>Coordinate with vendors and consultants for IT system upgrades and support.</li></ul>Qualifications &amp; Skills<ul><li>Education: Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science, Information Systems, or related field.</li><li>Experience: 3&ndash;5 years in ERP implementation, IT systems, or database management.</li><li>Skills Required:</li><li>Strong knowledge of ERP systems and database management.</li><li>Proficiency in project management/collaboration tools (MS Teams, Jira, Trello, etc.).</li><li>Troubleshooting and problem-solving skills.</li><li>Strong communication and staff training ability.</li><li>Proficiency in MS Office and IT security best practices.</li></ul>KPIs<ul><li>Successful ERP implementation and adoption rate.</li><li>Database accuracy, uptime, and security.</li><li>Utilization and efficiency of project management tools.</li><li>Resolution time for IT issues.</li><li>Employee satisfaction with IT support and training.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT & Systems Manager

Islamabad Industrial & Trading Corporation

Pakistan's leading engineering company having nationwide operations in the line of supply, installation, operation, maintenance, and troubleshooting of branded elevators and escalators requires the following dynamic and energetic professionals:We are seeking an experienced and proactive IT Manager to lead our IT department, ensure smooth operations of technology systems, and drive digital transformation initiatives.Key Responsibilities<ul><li>Digitalise the company with new apps, software &amp; hard ware.</li><li>Develop and implement IT strategies aligned with business goals</li><li>Manage IT infrastructure including networks, servers, hardware, and software.</li><li>Ensure data security, backup, and disaster recovery processes are in place.</li><li>Oversee IT support services, troubleshooting, and helpdesk operations.</li><li>Plan and manage IT budgets, procurement, and vendor contracts.</li><li>Implement and monitor IT policies, standards, and best practices.</li><li>Manage IT-related projects such as ERP, CRM, or cloud migration.</li><li>Ensure compliance with cybersecurity and data protection regulations.</li><li>Stay updated with emerging technologies to improve efficiency.</li></ul>Skills &amp; Qualifications<ul><li>Bachelors in Computer Science, IT, or related field.</li><li>Proven experience as IT Manager, or similar role.</li><li>Strong knowledge of IT systems, networks, databases, and security protocols.</li><li>Hands-on experience with cloud platforms.</li><li>Cybersecurity certifications.</li></ul>Please apply in confidence latest by 10 Sep 2025 through an email and share your resume at hrdept.elv@gmail.comJob Type: Full-timeApplication Deadline: 30-Sep-2025Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The IT Manager is responsible for overseeing all technology operations in the hotel, including infrastructure, systems, security, and guest-facing technologies. This role ensures the efficient and secure use of IT to support hotel operations, guest services, and business continuity. The IT Manager also manages IT staff, liaises with vendors, and drives IT strategy in alignment with the hotel&rsquo;s goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software.
 </li>
 <li>
 Oversee critical hotel systems such as PMS (e.g., Opera), POS (e.g., MICROS), key card access, telephony, CCTV, and guest Wi-Fi.
 </li>
 <li>
 Ensure cybersecurity policies are enforced and that regular backups and disaster recovery systems are in place.
 </li>
 <li>
 Manage and support user needs across all departments, ensuring minimal downtime and efficient tech support.
 </li>
 <li>
 Serve as the main point of contact with external IT service providers, software vendors, and corporate IT departments.
 </li>
 <li>
 Train hotel employees on the proper use of technology systems and security protocols.
 </li>
 <li>
 Monitor IT budget, procurement, and asset inventory.
 </li>
 <li>
 Stay updated on new hotel tech trends and propose improvements to enhance guest experience and operational efficiency.
 </li>
 <li>
 Ensure compliance with data protection regulations and internal IT standards.
 </li>
 <li>
 Provide 24/7 support or manage an on-call rotation for emergencies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;5+ years of experience in IT management, preferably in hospitality.
 </li>
 <li>
 Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).
 </li>
 <li>
 Proven experience managing networks, servers, Windows environments, and cloud services.
 </li>
 <li>
 Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.
 </li>
 <li>
 Strong leadership, communication, and project management skills.
 </li>
 <li>
 Ability to manage vendors, budgets, and strategic IT initiatives.
 </li>
 </ul>
</div>

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
The IT Manager is responsible for overseeing all technology operations in the hotel, including infrastructure, systems, security, and guest-facing technologies. This role ensures the efficient and secure use of IT to support hotel operations, guest services, and business continuity. The IT Manager also manages IT staff, liaises with vendors, and drives IT strategy in alignment with the hotel&rsquo;s goals.
Key Responsibilities:<ul><li>
Lead the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software.</li><li>
Oversee critical hotel systems such as PMS (e.g., Opera), POS (e.g., MICROS), key card access, telephony, CCTV, and guest Wi-Fi.</li><li>
Ensure cybersecurity policies are enforced and that regular backups and disaster recovery systems are in place.</li><li>
Manage and support user needs across all departments, ensuring minimal downtime and efficient tech support.</li><li>
Serve as the main point of contact with external IT service providers, software vendors, and corporate IT departments.</li><li>
Train hotel employees on the proper use of technology systems and security protocols.</li><li>
Monitor IT budget, procurement, and asset inventory.</li><li>
Stay updated on new hotel tech trends and propose improvements to enhance guest experience and operational efficiency.</li><li>
Ensure compliance with data protection regulations and internal IT standards.</li><li>
Provide 24/7 support or manage an on-call rotation for emergencies.</li></ul> 
Qualifications 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
3&ndash;5+ years of experience in IT management, preferably in hospitality.</li><li>
Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).</li><li>
Proven experience managing networks, servers, Windows environments, and cloud services.</li><li>
Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.</li><li>
Strong leadership, communication, and project management skills.</li><li>
Ability to manage vendors, budgets, and strategic IT initiatives.</li></ul></div>

Mac Care

Job SummaryThe IT Operations Manager will be responsible for maintaining and overseeing the company&rsquo;s critical IT infrastructure, including operating systems, communication platforms, IT security, business applications, and end-user devices. The role requires hands-on technical expertise in managing enterprise IT operations, ensuring uptime, security, and efficiency across the organization&rsquo;s technology stack. The ideal candidate will also manage IT assets, procurement, and system upgrades while ensuring seamless operations and business continuity.Key Responsibilities<ul><li>Manage and maintain operations-critical IT infrastructure, including servers, operating systems, security tools, and communication systems.</li><li>Oversee the administration of Microsoft 365, Exchange, SharePoint, Teams, OneDrive, and Active Directory (on-premises and Azure AD).</li><li>Plan and execute rollout of system updates, patches, and migration projects for various platforms and services.</li><li>Implement and monitor data backup solutions (Ditto, Acronis, Azure Backup) and ensure disaster recovery readiness.</li><li>Manage IT security solutions (FortiGate, SonicWall, Sophos, SentinelOne, Microsoft DLP, Zix Email Encryption, BitLocker) to protect company data and infrastructure.</li><li>Oversee network operations, including Ubiquiti Access Points and VoIP systems (Univerge Blue).</li><li>Administer hardware and endpoint devices, including Dell/Lenovo workstations, HP/Brother printers, and Fujitsu scanners.</li><li>Track and manage IT inventory, vendor relationships, and procurement of technology assets.</li><li>Conduct performance monitoring, reporting, and capacity planning for IT systems.</li><li>Provide technical leadership and ensure smooth day-to-day IT operations across the organization.</li></ul>Candidate Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>ITIL or equivalent professional certification preferred.</li><li>Strong expertise in Microsoft Administration, Exchange, and Active Directory.</li><li>Knowledge of communication and collaboration tools (Teams, VoIP, etc.) preferred.</li></ul>Candidate Experience<ul><li>5&ndash;7 years of hands-on experience in managing IT operations.</li><li>Proven track record of overseeing enterprise IT infrastructure, systems migrations, and security implementations.</li><li>Strong troubleshooting, problem-solving, and performance monitoring skills.</li></ul>Current Technology Stack<ul><li>Operating Systems: Windows 10 &amp; 11, Linux, macOS</li><li>Cloud Platforms: Microsoft Azure, Azure Virtual Desktop</li><li>Identity Management: Microsoft Active Directory (on-prem &amp; Azure AD)</li><li>Productivity: Microsoft 365 (O365), SharePoint, Teams, OneDrive</li><li>Backup: Ditto, Acronis, Azure Backup</li><li>Security: FortiGate, SonicWall, Sophos</li><li>Network: Ubiquiti Access Points</li><li>RMM Tools: Atera</li><li>Endpoint Protection: SentinelOne</li><li>VoIP: Univerge Blue</li><li>Data Protection: Zix Email Encryption, Microsoft DLP, BitLocker</li><li>Hardware: Dell &amp; Lenovo workstations, HP &amp; Brother printers, Fujitsu scanners</li></ul>Job Type: Full-timeWork Location: In person

IT Operations Manager

Abdulla Bin Zayed Investment group

DEPARTMENT OVERVIEW:The IT Department at Abdulla Bin Zayed Investment Group is responsible for the design, development, and maintenance of the organization&rsquo;s IT infrastructure. It delivers robust cybersecurity measures, drives digital transformation through ERP and AI solutions, and provides secure, scalable, and high-performance systems to support daily operations. The department acts as a strategic enabler for innovation, efficiency, and operational excellence across all group-level entities.PURPOSE AND SCOPEThe IT Manager leads the planning, implementation, security, and continuous optimization of the organization&rsquo;s digital systems and infrastructure. This includes the full deployment of Enterprise Resource Planning (ERP), Artificial Intelligence (AI) tools, cybersecurity systems, and cloud-based services. The role ensures that all IT operations are aligned with the organization&rsquo;s goals while maintaining data integrity, privacy, and compliance with UAE laws.This position also serves as the Group&rsquo;s IT Infrastructure &amp; Cybersecurity Professional, responsible for designing and enforcing security protocols, managing IT risks, and overseeing a resilient and scalable IT architecture across all business units.ROLE, RESPONSIBILITY AND AUTHORITYIT Infrastructure, Networking &amp; Cybersecurity1. Lead the design, upgrade, and maintenance of IT infrastructure including networks, servers, cloud environments, and user endpoints.2. Monitor system performance and proactively identify vulnerabilities or inefficiencies.3. Establish, update, and enforce company-wide cybersecurity protocols to protect systems, data, and stakeholders.4. Oversee access controls, data encryption, firewall protection, and real-time threat detection systems.5. Conduct regular penetration testing, disaster recovery simulations, and vulnerability assessments.6. Ensure proper backup and recovery procedures are in place and tested regularly.7. Manage hardware/software procurement, asset tracking, and e-waste control.ERP &amp; AI Implementation8. Lead full-cycle ERP implementation (e.g., Zoho, SAP, Oracle, Microsoft Dynamics, Salesforce).9. Introduce and integrate AI systems that support automation, analytics, and decision-making.10. Collaborate with departments to ensure all system configurations align with operational workflows.11. Develop detailed project plans, budgets, and timelines for digital system rollouts.12. Provide end-user training and support for new technologies.IT Policy, Compliance &amp; Governance13. Draft and enforce IT policies, SOPs, usage guidelines, and data privacy frameworks.14. Ensure compliance with UAE cybersecurity, data protection, and regulatory standards.15. Evaluate third-party systems and services for security, quality, and legal compliance.16. Document incidents, prepare audit reports, and maintain system logs for accountability.17. Report on IT performance, risk levels, and user adoption metrics to executive management.Quality, Training &amp; User Support18. Deliver training sessions, manuals, and one-on-one support for users at all levels.19. Regularly gather feedback from users to enhance system functionality and experience.20. Monitor and report on the quality and efficiency of IT tools in use across the company.21. Provide IT-related support for external inspections, certifications, or audit readiness.JOB REQUIREMENTSEducation:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field</li><li>Master&rsquo;s degree preferred</li></ul>Certifications (Preferred):<ul><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Ethical Hacker (CEH)</li><li>PMP, Prince2, or similar project management certifications</li><li>Vendor-specific ERP or AI certifications (e.g., SAP, Salesforce, Oracle AI)</li></ul>Experience:<ul><li>5+ years of IT management experience, including ERP and cybersecurity projects</li><li>Hands-on experience with cloud platforms, enterprise networks, and digital security systems</li><li>Experience working in logistics, investment, real estate, or similar corporate environments</li></ul>Technical Skills:<ul><li>ERP platforms: SAP, Zoho, Microsoft Dynamics, Salesforce, Oracle</li><li>Networking: VLANs, firewalls, VPNs, remote desktop protocols</li><li>Cybersecurity: Firewalls, SIEM tools, anti-virus suites, penetration testing</li><li>Platforms: Microsoft Azure, AWS, or Google Cloud</li><li>Proficiency in project management tools, Microsoft 365, SharePoint, etc.</li></ul>Core Competencies:<ul><li>Strong leadership and team management</li><li>Excellent written and verbal communication skills</li><li>Strategic thinking with technical execution</li><li>High attention to detail and compliance discipline</li><li>Ability to work under pressure and meet deadlines</li></ul>PREFERRED ATTRIBUTES&middot; Demonstrated leadership in IT transformation projects&middot; Familiarity with UAE digital compliance and cybersecurity frameworks&middot; Strong analytical and troubleshooting skills&middot; Commitment to continual learning in evolving IT trendsJob Type: Full-time

Accor

<div>Company Description 
Nomaris, a Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know - connecting people to the city, the culture and the moment. 
Job Description 
The Technology Manager is responsible for planning, implementing, and maintaining all technology systems and infrastructure to support hotel operations and guest experiences. This role is key during the pre-opening phase to establish robust IT frameworks, select vendors, and build a capable technology team aligned with Ennismore&rsquo;s standards.
Pre-Opening:
Develop and implement IT strategies and infrastructure plans to support operational readiness and brand standards.
Coordinate the selection, installation, and testing of hardware, software, networking, and telecommunications systems.
Collaborate with vendors and internal teams to ensure integration of property management systems (PMS), point of sale (POS), security systems, and guest Wi-Fi.
Lead recruitment and training of the IT team to ensure readiness for launch.
Establish IT policies, procedures, and security protocols aligned with corporate and local compliance requirements.
Oversee data migration and system testing prior to opening. 
Operational:
Manage day-to-day IT operations, including network administration, hardware/software maintenance, and helpdesk support.
Monitor system performance, troubleshoot issues, and coordinate timely resolutions to minimize downtime.
Ensure cybersecurity measures are in place and regularly updated to protect data integrity and privacy.
Maintain relationships with technology vendors, service providers, and contractors.
Provide training and support to hotel staff on technology use and best practices.
Oversee technology budgeting, procurement, and asset management. 
Team Leadership:
Lead, mentor, and develop the IT team to deliver effective, customer-focused technology services.
Conduct regular training and performance reviews.
Additional Responsibilities:
Perform all other duties and tasks as assigned by the leadership team.
Prepare IT reports and updates for management and corporate stakeholders. 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>
Minimum 5 years&rsquo; experience in IT management, preferably in hospitality or related industries.</li><li>
Strong knowledge of network infrastructure, PMS, POS, and cybersecurity best practices.</li><li>
Excellent problem-solving, communication, and leadership skills.</li><li>
Ability to work flexible hours, including during emergencies or system upgrades.</li></ul> 

Additional Information 
What&rsquo;s In It for You<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

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