it systems manager

Your Cloud Campus

<p><b>Job Title: IT Manager</b></p><p><b>About the Role</b></p><p>We are seeking a highly experienced and proactive <b>IT Manager</b> with <b>10&ndash;12 years of proven experience</b> to oversee and manage IT operations across the group. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems while leading the IT team and driving digital transformation initiatives.</p><p>This role requires a strategic thinker with strong technical expertise who can manage infrastructure, cybersecurity, and enterprise IT projects while ensuring seamless IT support for all departments. The IT Manager must also be available to respond to <b>critical IT incidents and system issues when required.</b></p><p><b>Key Responsibilities</b></p><p><b>IT Infrastructure &amp; Operations</b></p><ul><li>Manage and maintain the organization&rsquo;s <b>IT infrastructure</b>, including networks, servers, storage systems, and databases.</li><li>Ensure high availability, performance, and reliability of IT systems and services.</li><li>Oversee system upgrades, patches, backups, and disaster recovery planning.</li><li>Monitor and manage network performance, system health, and IT service availability.</li></ul><p><b>Cybersecurity &amp; Compliance</b></p><ul><li>Implement and maintain <b>IT security policies, cybersecurity frameworks, and data protection protocols</b>.</li><li>Monitor systems for vulnerabilities, security breaches, and cyber threats.</li><li>Ensure compliance with internal IT policies and relevant data protection regulations.</li><li>Conduct regular security audits, risk assessments, and vulnerability management.</li></ul><p><b>IT Leadership &amp; Team Management</b></p><ul><li>Lead, supervise, and mentor the <b>IT team</b>, ensuring effective performance and professional development.</li><li>Assign tasks, monitor workloads, and provide guidance to ensure timely delivery of IT services.</li><li>Foster a culture of innovation, accountability, and continuous improvement within the IT department.</li></ul><p><b>Project Management &amp; Digital Transformation</b></p><ul><li>Plan, lead, and implement <b>IT projects and digital initiatives</b> across the organization.</li><li>Coordinate with stakeholders to identify technology needs and recommend solutions.</li><li>Ensure projects are delivered on time, within scope, and within budget.</li><li>Support automation, system integration, and digital transformation strategies.</li></ul><p><b>Vendor &amp; Stakeholder Management</b></p><ul><li>Manage relationships with <b>IT vendors, service providers, and technology partners</b>.</li><li>Negotiate contracts, service agreements, and procurement of IT equipment and software.</li><li>Coordinate IT services across multiple departments and group entities to ensure operational efficiency.</li></ul><p><b>IT Support &amp; Incident Management</b></p><ul><li>Ensure effective <b>IT support services</b> for all departments.</li><li>Develop incident management procedures and escalation protocols.</li><li>Provide support and availability for <b>critical IT issues and emergency situations</b> when required.</li></ul><p><b>Requirements</b></p><p><b>Experience</b></p><ul><li><b>10&ndash;12 years of experience</b> in IT operations, infrastructure management, or a similar leadership role.</li><li>Proven experience managing <b>enterprise IT environments and teams</b>.</li><li>Demonstrated success in leading IT projects and implementing technology solutions.</li></ul><p><b>Technical Expertise</b></p><p>Strong knowledge of:</p><ul><li>Network infrastructure (LAN/WAN, VPN, firewalls, routing, switching)</li><li>Server administration (Windows/Linux)</li><li>Database management systems</li><li>Cloud platforms (AWS, Azure, or Google Cloud)</li><li>Cybersecurity frameworks and tools</li><li>Virtualization technologies</li><li>Backup, disaster recovery, and business continuity planning</li></ul><p><b>Education</b></p><ul><li><b>Bachelor&rsquo;s or Master&rsquo;s degree</b> in Information Technology, Computer Science, or a related field.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong <b>leadership and team management</b> skills</li><li>Excellent <b>problem-solving and analytical abilities</b></li><li>Ability to <b>manage multiple projects simultaneously</b></li><li>Strong <b>communication and stakeholder management</b> skills</li><li>Ability to <b>work under pressure and respond to critical IT incidents</b></li></ul><p><b>Preferred Qualifications</b></p><ul><li>Professional certifications such as <b>ITIL, CISSP, CISM, PMP, Microsoft, Cisco, or AWS certifications</b>.</li><li>Experience managing IT operations for <b>multi-entity or group organizations</b>.</li><li>Exposure to <b>ERP systems, enterprise applications, and digital transformation initiatives</b>.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>what is your current salary?</li><li>What is your expected salary?</li><li>Please specify your notice period in days (If any)?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>IT Manager: 10 years (Preferred)</li></ul><p>Language:</p><ul><li>English fluently (Preferred)</li></ul><p>Work Location: In person</p>

IT Manager

<p><b>Job Title: IT Manager</b></p><p><b>About the Role</b></p><p>We are seeking a highly experienced and proactive <b>IT Manager</b> with <b>10&ndash;12 years of proven experience</b> to oversee and manage IT operations across the group. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems while leading the IT team and driving digital transformation initiatives.</p><p>This role requires a strategic thinker with strong technical expertise who can manage infrastructure, cybersecurity, and enterprise IT projects while ensuring seamless IT support for all departments. The IT Manager must also be available to respond to <b>critical IT incidents and system issues when required.</b></p><p><b>Key Responsibilities</b></p><p><b>IT Infrastructure &amp; Operations</b></p><ul><li>Manage and maintain the organization&rsquo;s <b>IT infrastructure</b>, including networks, servers, storage systems, and databases.</li><li>Ensure high availability, performance, and reliability of IT systems and services.</li><li>Oversee system upgrades, patches, backups, and disaster recovery planning.</li><li>Monitor and manage network performance, system health, and IT service availability.</li></ul><p><b>Cybersecurity &amp; Compliance</b></p><ul><li>Implement and maintain <b>IT security policies, cybersecurity frameworks, and data protection protocols</b>.</li><li>Monitor systems for vulnerabilities, security breaches, and cyber threats.</li><li>Ensure compliance with internal IT policies and relevant data protection regulations.</li><li>Conduct regular security audits, risk assessments, and vulnerability management.</li></ul><p><b>IT Leadership &amp; Team Management</b></p><ul><li>Lead, supervise, and mentor the <b>IT team</b>, ensuring effective performance and professional development.</li><li>Assign tasks, monitor workloads, and provide guidance to ensure timely delivery of IT services.</li><li>Foster a culture of innovation, accountability, and continuous improvement within the IT department.</li></ul><p><b>Project Management &amp; Digital Transformation</b></p><ul><li>Plan, lead, and implement <b>IT projects and digital initiatives</b> across the organization.</li><li>Coordinate with stakeholders to identify technology needs and recommend solutions.</li><li>Ensure projects are delivered on time, within scope, and within budget.</li><li>Support automation, system integration, and digital transformation strategies.</li></ul><p><b>Vendor &amp; Stakeholder Management</b></p><ul><li>Manage relationships with <b>IT vendors, service providers, and technology partners</b>.</li><li>Negotiate contracts, service agreements, and procurement of IT equipment and software.</li><li>Coordinate IT services across multiple departments and group entities to ensure operational efficiency.</li></ul><p><b>IT Support &amp; Incident Management</b></p><ul><li>Ensure effective <b>IT support services</b> for all departments.</li><li>Develop incident management procedures and escalation protocols.</li><li>Provide support and availability for <b>critical IT issues and emergency situations</b> when required.</li></ul><p><b>Requirements</b></p><p><b>Experience</b></p><ul><li><b>10&ndash;12 years of experience</b> in IT operations, infrastructure management, or a similar leadership role.</li><li>Proven experience managing <b>enterprise IT environments and teams</b>.</li><li>Demonstrated success in leading IT projects and implementing technology solutions.</li></ul><p><b>Technical Expertise</b></p><p>Strong knowledge of:</p><ul><li>Network infrastructure (LAN/WAN, VPN, firewalls, routing, switching)</li><li>Server administration (Windows/Linux)</li><li>Database management systems</li><li>Cloud platforms (AWS, Azure, or Google Cloud)</li><li>Cybersecurity frameworks and tools</li><li>Virtualization technologies</li><li>Backup, disaster recovery, and business continuity planning</li></ul><p><b>Education</b></p><ul><li><b>Bachelor&rsquo;s or Master&rsquo;s degree</b> in Information Technology, Computer Science, or a related field.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong <b>leadership and team management</b> skills</li><li>Excellent <b>problem-solving and analytical abilities</b></li><li>Ability to <b>manage multiple projects simultaneously</b></li><li>Strong <b>communication and stakeholder management</b> skills</li><li>Ability to <b>work under pressure and respond to critical IT incidents</b></li></ul><p><b>Preferred Qualifications</b></p><ul><li>Professional certifications such as <b>ITIL, CISSP, CISM, PMP, Microsoft, Cisco, or AWS certifications</b>.</li><li>Experience managing IT operations for <b>multi-entity or group organizations</b>.</li><li>Exposure to <b>ERP systems, enterprise applications, and digital transformation initiatives</b>.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>what is your current salary?</li><li>What is your expected salary?</li><li>Please specify your notice period in days (If any)?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>IT Manager: 10 years (Preferred)</li></ul><p>Language:</p><ul><li>English fluently (Preferred)</li></ul><p>Location:</p><ul><li>Rawalpindi (Preferred)</li></ul><p>Work Location: In person</p>

<p></p><div><p><b>Belong, Connect, Grow, with KBR!
</b></p><p></p><p><b>Program Summary</b></p><p>
The KBR UABOS Program provides comprehensive BASE OPERATING SUPPORT &ndash; INSTALLATION (BOS-I) services at Incirlik Air Base in Turkey. These services are delivered to support the 39th Air Base Wing, mission partners, and tenant units, encompassing a diverse range of personnel including transient, temporary duty (TDY), permanent party, and rotational personnel. The program ensures the seamless functioning of operations, maintenance, and support activities essential for the sustained mission readiness and operational effectiveness of UABOS and its associated units.</p><p></p><p><b>
Job Summary</b></p><p>
The <b><i>UABOS (Turkey) IT Manager</i></b> will provide on-site IT support for the United States Air Forces in Europe Air Forces Africa Base Operating Support (UABOS) in Turkey. This role requires a highly skilled professional with specialized expertise in IT management, capable of interpreting business needs, recommending best practices, and identifying innovative technical solutions. The IT Manager will work independently, leveraging advanced technical skills to resolve complex IT challenges efficiently</p><p></p><p><b>
Roles and Responsibilities
</b></p><ul><li>Support the identification and implementation of process changes to improve customer support.</li><li>
Identification and implementation of process changes to improve support to the customer.</li><li>
Provide help desk support to the entire Team to include subcontractors as required.</li><li>
Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance.</li><li>
Act as a trusted liaison with IT and Program personnel to deliver desired solutions.</li><li>
Manage site mobilizations and demobilizations, as well as full life cycle support.</li><li>
Resolve, or work with technical teams to resolve, complex problems brought forth by Projects and users.</li><li>
Coordinate with Operational Management and IT staff to accumulate and report information as requested.</li><li>
Gather and refine specifications and requirements based on technical and functional needs.</li><li>
Maintain local user accounts and act as the local KBR system Security Officer</li><li>
Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices.</li><li>
Perform computer imaging and deployment.</li><li>
Assist users with hardware and software configuration of computers and accessories.</li><li>
Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).</li><li>
Provide local client support for a variety of business applications</li><li>
Provide additional assistance as needed to support requirements and directives.</li><li>
Perform regular system backups to ensure protection of data.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Basic Qualifications
</b></p><ul><li>Must be a U.S. Citizen with a current U.S. Driver&rsquo;s License (minimum &ldquo;C&rdquo; Class)</li><li>
Must possess passport book (not passport card) with at least 12 months of remaining validity AND with at least 4 blank visa/stamp pages remaining.</li><li>
Must possess driver's license with at least 6 months of remaining validity</li><li>
Shall possess an Associate&rsquo;s or higher degree in Computer Science from an accredited college, university, or equivalent and DoD 8570 .01-M IAT Level I</li><li>
Must currently possess or be able to obtain a U.S. Government (USG) issued Secret Clearance</li><li>
Shall have four years&rsquo; experience administering a mini-computer system and local area network (LAN).</li><li>
Shall be capable of connecting system hardware, personal computer hardware and loading software on the mini-computer system and personal computer, printers, and peripherals.</li><li>
Capable of performing data systems backups</li><li>
Shall be capable of connecting system hardware, personal computer hardware and loading software on the mini-computer system and personal computer.</li></ul><ul><li>
Proficiency in using computers and related software such as Microsoft Office and other common office products.</li><li>
Knowledge in systems specific to Civil Engineering, NexGen IT System(s) and associated subsystems.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
B.A./B.S. in Computer Science or other related program fields, or equivalent in work experience.</li><li>
Experience managing and/or working OCONUS within a United States Government contract.</li></ul></div><p></p>

UABOS Turkey: IT Manager

Impact Business Technologies

<p>Position Title: IT Manager</p><p>Department: IT</p><p>Role Purpose</p><p>The IT Manager will be responsible for the design, security, availability, and performance of the organization&rsquo;s on-premises and cloud infrastructure. This role is the technical backbone of IT operations, leading infrastructure modernization, cloud adoption, firewall management, and system reliability.</p><p>Key Responsibilities</p><p>Infrastructure &amp; Network Management</p><ul><li>Strategy, budgeting, vendor management, security oversight, alignment with business objectives</li><li>Manage and maintain LAN/WAN, firewalls, switches, routers, VPNs</li><li>Ensure high availability, performance, and security of network services</li><li>Multi-tenant Environment for Emails and hosting</li></ul><p>Systems &amp; Cloud Administration</p><ul><li>Administer Windows/Linux servers, virtualization platforms</li><li>Manage Microsoft 365, Exchange Online, Exchange on-premises, Azure AD, and cloud services</li><li>Lead Domino to Microsoft 365 migration and legacy system decommissioning</li></ul><p>Security &amp; Compliance</p><ul><li>Implement and manage firewall policies, MFA, WFH, VPNs, and access controls</li><li>Strengthen email and cloud security (Spam Firewall, DKIM, DMARC, anti-phishing)</li><li>Conduct patch management, vulnerability remediation, and DR planning at I-10.</li></ul><p>Operations &amp; Optimization</p><ul><li>Monitor infrastructure health, backups, and disaster recovery readiness</li><li>Optimize IT costs, licenses, and cloud resource utilization</li><li>Create and maintain IT documentation, SOPs, and architecture diagrams</li></ul><p>Leadership &amp; Mentoring</p><ul><li>Provide technical guidance to junior engineers and support staff</li><li>Act as escalation point for complex technical issues</li></ul><p>Required Skills &amp; Qualifications</p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>5&ndash;8 years of experience in system, network, and firewall administration</li><li>Strong hands-on experience with Firewalls (FortiGate or similar)</li><li>Microsoft 365, Azure AD, Exchange Online</li><li>Windows Server, Active Directory, virtualization</li><li>Solid understanding of networking (TCP/IP, VLANs, routing)</li></ul><p>Preferred Certifications</p><p>Microsoft 365 Certified: Messaging Administrator Associate</p><p>CCNA / CCNP</p><p>Fortinet or equivalent)</p><p>Job Type: Full-time</p><p>Pay: Rs300,000.00 - Rs400,000.00 per month</p><p>Work Location: In person</p>

IHG Hotels & Resorts

<div><p><b>Role Purpose</b></p><p>
As IT Manager you&rsquo;ll ensure our computers are installed properly, working efficiently and that system security measures are in place. You&rsquo;ll also install new systems to improve hotel always following standards and guidelines and make sure your teams have the tools and resources they need to work well.</p><p><b>
Key Accountabilities</b></p><ul><li>
As primary contact for servicing the computer hardware you&rsquo;ll manage and monitor all computer hardware and make systems are installed properly and working efficiently.</li><li>
Keep up to date with all approved systems and technology including.</li></ul><ul><li>Computer Hardware systems and devices including PC LAN technology
</li><li>Software operating and utility systems
</li><li>Front Office and Accounts Receivable Property Management Systems
</li><li>Interfaces to and from Front Office Property Management Systems and other Systems
</li><li>Back Office Accounting Systems
</li><li>PC and LAN based Office Automation products
</li><li>Internal and External Electronic Mail / Facsimile / Scanner software and communication</li></ul><p>
tools
</p><ul><li>Point of Sale Systems
</li><li>Guest and Administration Voicemail
</li><li>Call Accounting
</li><li>Cabling
</li><li>Hub / Switch Management Systems
</li><li>Assist and Support Electronic Door Locking Computer System
</li><li>Computer Virus protection
</li><li>Hotel IT Security and Firewalls
</li></ul><ul><li>Maintain an up-to-date list of all computer hardware and software at hotel.</li><li>
Monitor the performance of the systems and maintain log book of performance.</li><li>
Understand all standards and customized features and functions of the Hotel front office system.</li><li>
Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications.</li><li>
Maintain uncompromising data and physical security standards.</li><li>
Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system.</li><li>
Administer all user ID&rsquo;s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader.</li><li>
Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion.</li><li>
Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader.</li><li>
Notify department heads on current computer related issues, new releases, MIS trends, viruses etc.
</li><li>Manage the configuration reports, program files and data files on the computer system(s) to ensure maximum operating efficiency.</li><li>
Train employees to enable them to take responsibility during the absence of IT colleagues Be primary contact with all computer-related external vendors.</li><li>
Install and test corporate approved program changes to the hotel computer system(s).</li><li>
Provide recommendation and drive results to ensures that hotel has appropriate technology roadmap to meet short-term and long-terms needs.</li><li>
Ensure all hotel routine maintenance for IT equipment comply with policies and standard.</li><li>
Conduct and coordinate annual PCI and credit card/data security training for hotel employees based on information security standards.</li><li>
Ensure all hotel policies and information security comply with standards.</li><li>
Investigate and report software problems to the vendor, or to the Support Centre.</li><li>
Identifying colleagues to train user on systems.</li><li>
Coordinate purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards.</li><li>
Provide a written monthly progress report to the GM. Director of Finance and Business Support, and Area IT Leader.</li><li>
Establish documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable.</li><li>
Ensure viable solutions are adapted and used for hotel disaster recovery plan and business continuity.</li><li>
Select suitable Software/Hardware vendors for the hotel.</li><li>
Collaborate with other departments to ensure all IT related items meets the various Audit requirements.</li><li>
Ensure all hotels IT Systems are under appropriate maintenance contract and have routine heath check and repair schedule.</li><li>
Evaluate and assess life cycle of all technology related solutions and assets and provide adequate advice to refresh the hardware/software. Ensure all necessary settings are properly configured on the computing systems, hardware and servers.
</li><li>Run routine software/hardware inventory check and report the status to hotel management team.</li><li>
Inspects the Network performance and redo the network design if necessary to meet the hotel operation needs.</li><li>
Take preventive measures to foresee, identify and analyse the potential system performance issues.</li><li>
Ensure all cabling, network diagrams and LSOP are up-to-date.</li><li>
Ensure hotel management get an accurate fixed asset budget and departmental operating budget that reflects requirements from the expected IT and endorsed by the hotel management team.</li><li>
Work with department head in the preparation and management of department&rsquo;s budget which includes:
</li><li>Evaluate the vendor proposals and select the best options and vendors that meets the
</li></ul>software/hardware needs of the hotels.<ul><li>Assists in coordinating the preparation of the departmental annual budget.</li><li>
Work with HR on resource planning and management needs that includes the following:
</li></ul><ul><li>Assist in planning for future staffing needs.</li><li>Assist in recruiting in line with company guidelines.</li><li>Prepare detailed induction program for new team members.</li><li>Assist in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.</li><li>Ensure training needs analysis of IT team is carried out and training programmes are designed and implemented to meet needs.</li><li>Provide input for probation and formal performance appraisal discussions in line with company guidelines.</li><li>Coach, counsels and disciplines staff, providing constructive feedback to enhance performance.</li><li>Communicate with team and maintains good relations.</li><li>Balance the workload of the team to ensure departmental resources are managed effectively.</li></ul><p><b>
Salary Range: $85K - $120K</b></p><p><b>
Key Skills &amp; Experiences</b></p><ul><li>
Diploma or Vocational Certificate in Computer Science or IT or related field.
</li><li>4 years&rsquo; related experience or with computer set-up and troubleshooting.
</li><li>Working knowledge of networks and operating systems and databases.</li><li>
Strong analytical and problem-solving skills.</li><li>
Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
</li><li>Great communication skills.</li><li>
A team player, proactive, responsible, hardworking and able to work under pressure.</li></ul><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><p></p><p><b>
Important information</b>:</p>
<ul>
<li>The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.</li>
<li>No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li>
<li>If you require reasonable accommodation during the application process, please click here.</li>
<li>IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.</li>
<li>If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.</li></ul></div>

IT Manager - On Property

Lumentum Operations

<div></div><div><div><div><div><div><div>locations</div><div>
USA - NC- Greensboro</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted Yesterday</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
2026343</div></div></div></div></div></div><div><div><div>
It's fun to work in a company where people truly BELIEVE in what they're doing!<br>
<i>We're committed to bringing passion and customer focus to the business.</i></div><div></div><div><i>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></div><div>
The Site IT Manager is the senior IT leader responsible for all technology services supporting a designated site. This role ensures reliable, secure, and high-performing IT operations across End User Services (EUS), Network Infrastructure, Enterprise Applications, and local technology initiatives.</div><div>
The Site IT Manager acts as the primary technology business partner to site leadership, aligning IT services with operational goals, production continuity, compliance requirements, and digital transformation initiatives.</div><div></div><div>
Key Responsibilities</div><div>
1. End User Services (EUS) &amp; Service Management</div><ul><li>
Lead and oversee onsite IT support operations (Tier 1&ndash;3).</li><li>
Ensure SLA performance for incident, request, and problem management.</li><li>
Manage hardware lifecycle (laptops, desktops, mobile devices, printers, shop-floor devices).</li><li>
Drive user experience improvements and service automation.</li><li>
Maintain onboarding/offboarding IT processes.</li><li>
Monitor and report service KPIs (MTTR, first-call resolution, CSAT).</li></ul><div></div><div>
2. Network &amp; Infrastructure Management</div><ul><li>
Ensure reliability of LAN/WAN, Wi-Fi, firewalls, and ISP connectivity.</li><li>
Maintain high availability for critical business and production systems.</li><li>
Partner with central infrastructure teams on upgrades and architecture standards.</li><li>
Oversee local server rooms, IDFs/MDFs, and infrastructure compliance.</li><li>
Implement proactive monitoring and capacity planning.</li></ul><div></div><div>
3. Applications &amp; Business Systems Support</div><ul><li>
Serve as site liaison for ERP, MES, collaboration platforms, and other enterprise applications.</li><li>
Coordinate with global IT and business stakeholders for issue resolution.</li><li>
Ensure integration between site systems and enterprise platforms.</li></ul><div></div><div>
4. Cybersecurity &amp; Risk Management</div><ul><li>
Enforce corporate cybersecurity standards at the site level.</li><li>
Ensure compliance with security policies, audits, and regulatory requirements.</li><li>
Manage endpoint protection, patching compliance, and vulnerability remediation.</li><li>
Participate in incident response and disaster recovery testing.</li><li>
Promote security awareness among site employees.</li></ul><div></div><div>
5. Business Partnership &amp; Strategic Alignment</div><ul><li>
Act as trusted advisor to site leadership.</li><li>
Align IT initiatives with operational, manufacturing, engineering, or business objectives.</li><li>
Identify opportunities for automation and digital optimization.</li><li>
Support business continuity and operational resilience planning.</li><li>
Contribute to IT budgeting and cost optimization initiatives.</li></ul><div></div><div>
6. Vendor &amp; Asset Management</div><ul><li>
Manage local IT vendors and service providers.</li><li>
Track and optimize telecom and infrastructure contracts.</li><li>
Oversee asset inventory and lifecycle management.</li><li>
Ensure cost-effective procurement aligned with corporate standards.</li></ul><div></div><div>
7. Leadership &amp; Team Management</div><ul><li>
Lead and develop site IT personnel.</li><li>
Foster accountability, customer focus, and technical excellence.</li><li>
Coordinate cross-functional initiatives with central IT teams.</li><li>
Drive continuous improvement culture within IT operations.</li></ul><div></div><div>
Required Qualifications</div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent experience).</li><li>
7&ndash;10+ years of progressive IT experience.</li><li>
3&ndash;5+ years in IT leadership or site-level IT management.</li><li>
Strong experience in:<ul><li>
Enterprise network infrastructure</li><li>
Microsoft 365 / Active Directory / Azure AD</li><li>
Enterprise applications (ERP/MES)</li><li>
Endpoint management platforms</li><li>
IT service management frameworks (ITIL preferred)</li></ul></li><li>
Experience supporting manufacturing or operational environments.</li></ul><div></div><div>
Preferred Certifications</div><ul><li>
ITIL Foundation</li><li>
CCNA / CCNP</li><li>
Microsoft / Azure certifications</li><li>
PMP (helpful for project-driven environments)</li></ul><div></div><div>
Key Performance Indicators (KPIs)</div><ul><li>
Site IT uptime and infrastructure availability</li><li>
Incident resolution time (MTTR)</li><li>
SLA adherence</li><li>
Security compliance score</li><li>
User satisfaction metrics</li><li>
Application deployment success rate</li><li>
Budget adherence and cost optimization</li></ul><div></div><div>
Work Environment</div><ul><li>
Primarily onsite role</li><li>
May require after-hours support during maintenance windows or critical incidents</li><li>
Occasional travel for corporate IT alignment meetings</li></ul><div></div><div>
Salary Range<br>
The salary range for this position is $120,000 &ndash; 170,000USD.</div><div>
Final compensation will be determined based on factors such as experience, skills, and qualifications.</div><div><i>
We are an equal opportunity employer and value diversity at our company.</i></div><div><i>
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.</i></div><div><i>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</i></div><div><i>
Please contact us to request accommodation.</i></div></div></div></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26026554<br>
<b>Job Category</b>Information Technology<br>
<b>Location</b>The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><br>
<p></p>
<p></p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role.</li></ul>
<p>OR</p><p><br>
</p><ul><li>Bachelor&rsquo;s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.</li></ul><br>
<p></p>
<p></p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>General</b></p>
<ul><li>Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.</li></ul>
<ul><li>Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.</li></ul>
<ul><li>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</li></ul>
<ul><li>Meets with direct manager to provide updates on IT activities and business plans.</li></ul>
<ul><li>Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.</li></ul>
<ul><li>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</li></ul><p><br>
</p><p><b>People</b></p>
<ul><li>Owns IT vendor relationship for properties in scope.</li></ul>
<ul><li>Participates in the Talent Acquisition process according to company procedures.</li></ul>
<ul><li>Verifies induction program for new associates or associates transferring to new role is effective.</li></ul>
<ul><li>Trains associate(s) to provide backup coverage in the department to cover cluster leader&rsquo;s function during vacation and sick leave.</li></ul>
<ul><li>Performs LPA&rsquo;s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</li></ul>
<ul><li>Verifies effective communication, training, and execution of all talent development programs and related initiatives.</li></ul>
<ul><li>Develops a personal management style that is intended to bring positive results from Associates.</li></ul>
<ul><li>Builds and maintains positive and effective relations with direct team members.</li></ul><p><br>
</p><p><b>Product</b></p>
<ul><li>Strives to remain informed on the most up to date knowledge regarding vendor activities.</li></ul>
<ul><li>Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.</li></ul>
<ul><li>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</li></ul>
<ul><li>Where assigned, documents technology pilot scope and objectives with business partners.</li></ul><p><br>
</p><p><b>Process</b></p>
<ul><li>Maintains IT inventory for the assigned properties/offices in cluster.</li></ul>
<ul><li>Manages cluster IT Agreements for assigned properties.</li></ul>
<ul><li>Verifies cluster associates are treated appropriately and in alignment with local operational practices.</li></ul>
<ul><li>Verifies the execution and tracking of rollouts on a timely basis.</li></ul>
<ul><li>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.</li></ul>
<ul><li>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.</li></ul>
<ul><li>Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.</li></ul>
<ul><li>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.</li></ul>
<ul><li>Implements cluster IT policies and procedures as received by regional IT.</li></ul>
<ul><li>Attends IT Education Calls.</li></ul>
<ul><li>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Assistant IT Manager

Search 10000+ It systems manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 it systems manager jobs Near Me

IT Manager

IT Manager

UABOS Turkey: IT Manager

IT Manager

IT Manager - On Property

IT Manager

Assistant IT Manager