it systems manager

Hilton

<div>
 An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
  </li>
  <li>
   Supervise the IT Department on a daily basis
  </li>
  <li>
   Maintain excellent product knowledge and apply it to deliver full system benefits
  </li>
  <li>
   Understand, fully, the legal requirements on IT governance and security
  </li>
  <li>
   Handle, efficiently and completely, IT issues that arise
  </li>
  <li>
   Identify current and future system needs and provide solutions for the identified needs
  </li>
  <li>
   Build strong internal working relationships with all hotel Departments
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Previous IT management experience, preferably in the hotel, leisure, and/or service sector
  </li>
  <li>
   Experience of all Microsoft systems
  </li>
  <li>
   Excellent organizational and interpersonal skills
  </li>
  <li>
   Current technical skills and knowledge of technology
  </li>
  <li>
   General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
  </li>
  <li>
   Ability to plan ahead and develop contingency plans, where necessary
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It is advantageous in this position if you demonstrate the following capabilities and advantages:
 <br/>
 <br/>
 <ul>
  <li>
   Ability to work in a team
  </li>
  <li>
   Excellent attention to detail
  </li>
  <li>
   Positive Attitude
  </li>
  <li>
   IT proficient
  </li>
  <li>
   Willingness to develop team members and self
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hilton Hurghada Plaza
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hilton Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Technology
</div>


IT Manager

Procapita Group

<div>
 <p>
  We are seeking an experienced and proactive
  <strong>
   Information Technology Manager
  </strong>
  to lead our IT operations, drive technological innovation, and support the organization&rsquo;s digital transformation goals. The ideal candidate will oversee daily IT functions, manage system infrastructure, ensure data security, and direct a team of skilled IT professionals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily operations of computer systems, hardware, software, telecommunications, and data networks.
  </li>
  <li>
   Plan, organize, and direct data processing, telecommunications services, and workflow coordination.
  </li>
  <li>
   Lead the design, development, and enhancement of management information systems.
  </li>
  <li>
   Supervise, mentor, and evaluate IT Department staff.
  </li>
  <li>
   Develop, implement, and continuously update short- and long-term IT strategies.
  </li>
  <li>
   Manage acquisition, installation, upgrades, and transitions of IT equipment and systems.
  </li>
  <li>
   Conduct system studies and oversee programming and procedural development.
  </li>
  <li>
   Support department heads in identifying and implementing application solutions.
  </li>
  <li>
   Prepare and manage the IT department budget.
  </li>
  <li>
   Monitor emerging technologies and recommend improvements or replacements.
  </li>
  <li>
   Serve as System Security Manager, ensuring implementation of robust security protocols.
  </li>
  <li>
   Compile system performance reports and recommend improvement initiatives.
  </li>
  <li>
   Maintain IT policies, standards, procedures, and operational guides.
  </li>
  <li>
   Ensure quality assurance and high performance across IT services.
  </li>
  <li>
   Lead IT-related research, including hardware and software evaluations.
  </li>
  <li>
   Manage and follow up on IT department contracts.
  </li>
  <li>
   Prepare internal and external IT reports as required.
  </li>
  <li>
   Plan and ensure efficient server backups and data security.
  </li>
  <li>
   Collaborate with other departments to ensure IT solutions align with organizational goals.
  </li>
  <li>
   Perform any additional duties assigned by the Deputy General Manager, Corporate Support.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   Relevant IT certifications are preferred (e.g., network, systems, cybersecurity, database).
  </li>
  <li>
   Minimum 10 years of experience and strong knowledge of computer hardware, software, and IT systems.
  </li>
  <li>
   Proficiency in programming languages and tools such as
   <strong>
    Visual Basic .NET, Crystal Reports, ASP, HTML, Flash, Microsoft SQL Server, Oracle Database, and SAP ERP
   </strong>
   .
  </li>
  <li>
   Strong system integration capabilities.
  </li>
  <li>
   Ability to work under pressure and in rotating shifts (day/night).
  </li>
  <li>
   Excellent command of English and Arabic. Kuwaiti nationals are preferred for this role
  </li>
 </ul>
 <p>
 </p>
</div>


Wallis Companies

<div><div><p>The <b>IT Operations Manager</b> provides leadership and oversight for Wallis Companies&rsquo; infrastructure and technical support operations. This role supervises the Help Desk and Systems teams, leads strategic vendor relationships, and ensures service delivery, uptime, and cost-effective technology use. The IT Operations Manager plays a key role in technology planning, incident management, and departmental performance reporting. By balancing daily execution with strategic oversight, this role ensures reliable, scalable, and secure IT operations that align with business objectives.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES BY COMPETENCY:</b></p>
<p><i>
(bolded text denotes an essential function of the position)</i></p>
<p>
 <b>Business Results Orientation</b></p>
<ul>
<li><b> </b>Ensure operational effectiveness across Help Desk, infrastructure, and support functions.</li>
<li>Monitor service delivery metrics, ticketing system performance, and response times.</li>
<li>Oversee staging, asset tracking, and on-call support processes.</li>
<li>Track and report infrastructure costs and usage for budgeting and optimization.</li>
<li>Maintain the vendor and contract tracker to monitor renewals, service levels, and ownership across IT.</li>
<li>Oversee cybersecurity policy development in collaboration with the IT Systems Manager and ensure alignment with organizational standards.</li>
</ul>
<p><b>Communication</b></p>
</div>
<div><ul><li>Report regularly to the Director of IT on support trends, infrastructure stability, and vendor performance.</li>
<li>Serve as a communication bridge between technical teams and executive leadership.</li>
<li>Coordinate cross-functional communication during outages, escalations, and critical events.</li>
<li>Ensure team alignment with IT goals and policies through consistent messaging and follow-up.</li>
</ul>
<p><b> </b><b>Technical Expertise</b></p>
</div>
<div><ul><li>Provide leadership in incident management, escalation paths, and root cause analysis.</li>
<li>Maintain high-level understanding of systems infrastructure, cloud environments, and end-user support needs.</li>
<li>Evaluate and support decisions on infrastructure platforms, tools, and lifecycle refreshes.</li>
<li>Collaborate with the IT Systems Manager to ensure system uptime and proper resource allocation.</li>
</ul>
<p> <b>Customer Service Orientation</b></p>
</div>
<div><ul><li>Promote a service-first culture throughout the Help Desk and Systems teams.</li>
<li>Review support escalations, ticket trends, and customer satisfaction data for continuous improvement.</li>
<li>Oversee quality control processes including documentation standards, user feedback, and follow-up procedures.
 </li></ul><p><b>Developing Talent</b></p>
</div>
<ul><li>Provide coaching, feedback, and growth opportunities for the Help Desk Manager and IT Systems Manager.</li>
<li>Lead by example in documentation discipline, customer service, and continuous improvement.</li>
<li>Support IT&rsquo;s succession planning and ensure that institutional knowledge is retained and shared.</li>
<li>Contribute to staff performance evaluations and training recommendations.</li>
<li>Ensure functional teams are regularly reviewing and updating IT policies under their purview.</li>
<li>Establish and oversee adherence to change management protocols for IT operational systems and services.</li>
</ul>
<p> <b>Vendor Management</b></p>
<ul>
<li> Own strategic vendor relationships for infrastructure, cloud services, networking, and security solutions.</li>
<li>Lead contract renewals, Service Level Agreement (SLA) evaluations, and quarterly vendor performance reviews.</li>
<li>Collaborate closely with the IT Systems Manager and the Microsoft 365 (M365) Administrator, who maintain day-to-day technical coordination with vendors.</li>
<li>Escalate vendor issues as needed and ensure alignment with organizational requirements.</li>
</ul>
<p><b>Technology Strategy</b></p>
<ul>
<li> Actively participate in IT strategy development, roadmap planning, and organizational technology assessments.</li>
<li>Represent the IT Operations branch in department-wide planning and coordination efforts.</li>
<li>Identify and recommend new tools, platforms, and practices to improve efficiency and reduce risk.</li>
<li>Support project resource planning by coordinating availability and workload across direct reports.</li>
</ul>
<p><b>Safety</b></p>
<ul>
<li> <b>Adhere to all company IT security policies and immediately report any security incidents to the supervisor</b></li>
<li><b>Proactively identify and report unsafe conditions within IT systems or operations, recommending corrective actions</b></li>
<li> <b>Lead by example in practicing safe IT operations and adhering to company safety policies</b></li></ul><br>
<p></p>
<p><b>
Supervisory Responsibilities</b></p>
<p><b>
 </b><b>Direct: </b>Help Desk Manager, IT Systems Manager</p>
<p><b>
</b><b> </b><b>Qualifications</b></p>
<p><i>
(bolded font denotes an essential qualification of the position)</i></p>
<p><b>
 </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>Education:<b> </b>Required: Equivalent to a High School diploma, Preferred: Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Business, or a related field.
</p><p>Experience:<b> 3-5 years of IT experience in an infrastructure, systems, or technical support with increasing leadership responsibilities</b></p>
<ul><li> Demonstrated ability to mentor and develop technical staff, with a proven track record of contributing to team growth and organizational knowledge. Broad exposure to infrastructure, cloud services, networking, and security operations.</li></ul>
<p>
Language Skills: <b>Ability to read, write, speak, and understand English in a manner </b><b>that is sufficient for effective communication with groups of managers, clients, customers and the general public</b></p>
<p>
Skills and Abilities:
</p><p><i>(May be representative but not all-inclusive of those commonly associated with the position)</i></p>
<p><b>
 </b>Strong leadership, communication, and organizational skills.</p>
<ul>
<li>Familiarity with IT support frameworks, infrastructure environments, and vendor management best practices.</li>
<li>Ability to prioritize and manage across multiple operational areas while maintaining attention to detail.</li>
</ul>
<p>Technology, Tools, and Equipment:
</p><ul><li>Ticketing and IT Service Management tools (ITSM) tools (e.g., iSupport), Microsoft 365, Teams, Excel, Power BI</li>
<li>Knowledge of network and cloud platforms, asset management systems, and security solutions</li>
</ul>
<p> Certifications, Licenses, and/or Registrations:</p>
<ul>
<li>Advanced certifications consistent with the Wallis Tech Level Matrix (e.g., Microsoft, CompTIA, cloud, networking, or security credentials).</li>
<li>Certifications are weighted within the Tech Level Matrix (difficulty, time, and relevance) and contribute to advancement.</li>
<li>Preferred examples include IT Infrastructure Library (ITIL) Foundation, CompTIA Security+/Net+, Microsoft Azure (AZ-900, AZ-500, AZ-700), or equivalent certifications.</li>
<li>Equivalent combinations of certifications, years of service, and applied expertise may be considered in line with Tech Level thresholds.</li>
<li>Valid driver&rsquo;s license required</li></ul><br>
<p></p>
<p><b>
PHYSICAL DEMANDS</b></p>
<p>
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<div>
<div><div><div><p><b>Amount of Time</b></p></div><div><br>
<p><b>
None</b></p></div><div><br>
<p><b>
Under 1/3</b></p></div><div><br>
<p><b>
1/3 To 2/3</b></p></div><div><br>
<p><b>
Over 2/3</b></p></div><div><br>
<p><b>
Amount of Time</b></p></div><div><br>
<p><b>
None</b></p></div><div><br>
<p><b>
Under 1/3</b></p></div><div><br>
<p><b>
1/3 To 2/3</b></p></div><div><br>
<p><b>
Over 2/3</b></p></div></div><div><br>
<div>
<p>See:
</p><p>Must be able to read computer screen and reports.</p></div><p></p><div><br>
<p>
X</p></div><div><br>
<p>
Lifting</p></div></div><p></p><div><br>
<div>
<p>Stand/Walk:</p>
<p>
Occasional visits to other locations in the building.</p></div><p></p><div><br>
<p>
X</p></div><p></p><div><br>
<p>
Up to 10 pounds:</p></div><p></p><div><br>
<p>
X</p></div></div><div><br>
<div>
<p>Sit:</p>
<p>
Must be able to perform work at desk, computer, etc.</p></div><p></p><div><br>
<p>
X</p></div><div><br>
<p>
Up to 25 pounds</p></div><p></p><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Touch/Grasp/Feel:</p>
<p>
Must be able to input electronic data, manipulate paper, use phone system</p></div><p></p><div><br>
<p>
X</p></div><div><br>
<p>
Up to 50 pounds</p></div><p></p><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Climb or balance:</p></div><p></p><div><br>
<p>
X</p></div><p></p><div><br>
<p>
Up to 100 pounds</p></div><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Stoop, kneel or crawl:</p></div><p></p><div><br>
<p>
X</p></div><p></p><div><br>
<p>
Over 100 pounds</p></div><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Talk or hear:</p>
<p>
Must be able to communicate in person and on telephone system</p></div><p></p><div><br>
<p>
X</p></div></div><p></p><div><br>
<div>
<p>Working conditions:</p>
<p>
 Office atmosphere</p></div><p></p><div><br>
<p>
X</p></div></div><br>
<p></p>
</div>
</div><p></p><p><i>Disclaimer:</i></p>
<p>
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Wallis Companies reserves the right to make changes to job descriptions as needed with or without notice to affected employees. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. This job description does not establish a contract for employment..</p></div>

IT Operations Manager

Strawbridge Studios

<div><p><b>Location:</b> Durham, NC<br>
<b>Reports To:</b> Executive Staff</p><div><b>
Salary Range:</b> $65,000 - $85,000</div><div></div><p><b><br>
Job Summary</b></p><p>
Strawbridge Studios, Inc., a trusted leader in school photography and imaging solutions for over 100 years, is seeking a forward-thinking <b>IT Manager</b> to lead our information technology strategy and operations. This role focuses on aligning IT initiatives with company objectives, helping build and develop team member skills, and growing an IT department along with a growing business.
</p><p>The IT Manager will work closely with senior leadership to design and implement scalable systems and processes that enhance operational efficiency and data security across the company.</p><p><b>
Key Responsibilities</b></p><ul><li>
Provide strategic leadership for IT initiatives to support business goals and future growth.</li><li>
Lead and mentor the IT team, fostering a culture of excellence through teamwork, innovation, and a growth mindset.</li><li>
Partner with the General Manager and executive team to plan and execute long-term technology roadmaps.</li><li>
Prioritizes work based on business needs. Must be flexible and capable of navigating employee resources.</li><li>
Develop and enforce IT policies, procedures, and standards to ensure SOC 2 compliance and data security.</li><li>
Oversee IT infrastructure, applications, and vendor relationships with a focus on scalability and reliability.</li><li>
Manage IT budgets and coordinate with the Vice President regarding forecasting and resource allocation to align with organizational priorities.</li><li>
Establish performance metrics and reporting systems to monitor IT effectiveness.</li><li>
Collaborate with business units to identify technology opportunities and streamline processes.</li><li>
Stay informed on emerging technologies, security threats, and best practices to proactively strengthen systems.</li><li>
Ensure the company&rsquo;s data handling practices exceed regulatory and customer expectations.</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (Master&rsquo;s preferred).</li><li>
Looking for a strong leader who likes working with people, finding solutions to any problem, and who is an advocate for departmental and interdepartmental teamwork.</li><li>
Excellent communication and organizational skills.</li><li>
7+ years of progressive IT experience, including leadership responsibilities.</li><li>
Proven ability to lead IT strategy development and execution.</li><li>
Strong knowledge of compliance frameworks, including <b>SOC 2, GDPR, and other data security standards</b>.</li><li>
Demonstrated success in managing IT budgets and vendor relationships.</li><li>
Ability to balance strategic vision with practical implementation.</li><li>
Experience in school photography, imaging, or seasonal production environments a plus.</li></ul><p><b>
What We Offer</b></p><ul><li>
The opportunity to shape IT strategy for a 100+ year legacy organization.</li><li>
Leave your mark on an organization and grow yourself.</li><li>
Competitive salary and executive benefits package.</li><li>
A leadership role in a mission-driven company with strong community values.</li><li>
Professional growth in a collaborative and supportive environment.</li><li>
Reporting any suspicious activity or data concerns to management immediately</li></ul></div>

Software Finder Careers

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Software Finder is seeking an experienced and self-driven
 <strong>
  IT Manager
 </strong>
 to oversee and manage the company&rsquo;s IT infrastructure, systems, and support operations. The ideal candidate will be a hands-on leader capable of working independently, taking ownership of IT-related projects, and proactively identifying and implementing tech-driven solutions that improve business operations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  IT Infrastructure &amp; Systems Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the maintenance, upgrades, and performance of all IT systems including hardware, networks, servers, and software.
  </li>
  <li>
   Manage and optimize cloud-based services and local network environments.
  </li>
  <li>
   Ensure data integrity, backup, and disaster recovery planning.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  User Support &amp; Issue Resolution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary point of contact for all IT support needs.
  </li>
  <li>
   Troubleshoot hardware, software, and network issues for on-site and remote employees.
  </li>
  <li>
   Train staff on best practices and new tools as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Security &amp; Compliance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implement and maintain IT security policies and protocols.
  </li>
  <li>
   Ensure compliance with internal policies and applicable industry standards.
  </li>
  <li>
   Regularly assess risks and ensure proactive mitigation measures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technology Initiatives &amp; Projects
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take initiative on IT-related improvements, automation opportunities, and new tools deployment.
  </li>
  <li>
   Evaluate and implement new technologies aligned with business needs.
  </li>
  <li>
   Manage relationships with external vendors and service providers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Asset Management &amp; Procurement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain accurate inventory of hardware and software assets.
  </li>
  <li>
   Lead the procurement process for IT tools, systems, and equipment.
  </li>
  <li>
   Manage software licenses, subscriptions, and renewals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   Minimum 5&ndash;6 years of experience in IT management or a similar role.
  </li>
  <li>
   Strong troubleshooting skills across hardware, software, and network issues.
  </li>
  <li>
   Proven experience in managing IT projects independently.
  </li>
  <li>
   Hands-on experience with cloud systems (e.g., AWS, Google Workspace), firewalls, VPNs, and enterprise tools.
  </li>
  <li>
   Excellent organizational and communication skills.
  </li>
  <li>
   Strong sense of ownership and ability to work proactively with minimal supervision.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certifications like CompTIA, CCNA/CCNP, or Microsoft Certified Systems Administrator (MCSA).
  </li>
  <li>
   Prior experience working in a fast-paced tech or SaaS environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Software Finder
 </strong>
 is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights.
 <br/>
 <br/>
 With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions.
 <br/>
 <br/>
 Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.
</div>


NextSpace

<p>NextSpace is seeking a technically strong and business oriented Web Developer &amp; IT Systems Manager to oversee our digital platforms and internal IT infrastructure.</p><p>This role combines front end execution, system architecture, and operational IT oversight. The position is ideal for someone who understands both digital performance and secure, scalable systems.</p><p>You will be responsible for maintaining our website, cooperate with partners and optimizing performance and SEO, and ensuring smooth internal IT operations across the company.</p><p>Key Responsibilities</p><p>Website &amp; Digital Platform</p><ul><li>Develop, maintain, and improve our website</li></ul><ul><li>Implement UX/UI enhancements aligned with a premium brand image</li></ul><ul><li>Optimize website speed, structure, and SEO performance</li></ul><ul><li>Implement tracking tools (Google Analytics, Meta Pixel, etc.)</li></ul><ul><li>Ensure security, backups, and performance monitoring</li></ul><ul><li>Troubleshoot bugs and technical issues</li></ul><p>IT &amp; Systems Management</p><ul><li>Oversee company IT infrastructure (hardware, software, networking)</li></ul><ul><li>Manage internal systems, cloud platforms, and security protocols</li></ul><ul><li>Configure and maintain workstations, servers, and user accounts</li></ul><ul><li>Ensure data protection and cybersecurity standards</li></ul><ul><li>Monitor system performance and resolve operational issues</li></ul><ul><li>Support CRM, ERP, and cloud integrations</li></ul><ul><li>Advise management on digital efficiency and automation</li></ul><p>Required Qualifications</p><ul><li>Degree in Computer Science, IT, or related discipline</li></ul><ul><li>Proven experience in web development (HTML, CSS, JavaScript, PHP)</li></ul><ul><li>Strong experience with shopifyplus and CMS management</li></ul><ul><li>Knowledge of networking, firewalls, cybersecurity, and cloud systems</li></ul><ul><li>Experience with hosting environments and performance optimization</li></ul><ul><li>Strong troubleshooting and analytical skills</li></ul><ul><li>Ability to work independently and manage multiple systems</li></ul><p>Preferred</p><ul><li>Experience with e-commerce integrations</li></ul><ul><li>Knowledge of SEO tools and performance analytics</li></ul><ul><li>Experience integrating CRM/ERP systems</li></ul><ul><li>Relevant IT or cybersecurity certifications</li></ul><p>What We Offer</p><ul><li>Competitive compensation</li></ul><ul><li>Long-term growth opportunity within an expanding regional company</li></ul><ul><li>Direct impact on digital strategy and internal systems</li></ul><ul><li>Exposure to high-end hospitality and international brands</li></ul><ul><li>Autonomy and responsibility</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED25,000.00 per month</p><p>Application Question(s):</p><ul><li>Experienced with Shopify Plus?</li></ul><p>Experience:</p><ul><li>IT: 3 years (Required)</li><li>shopify plus: 3 years (Required)</li><li>web development : 3 years (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Web Developer and IT Specialist

Hiring Talent

<p>We are looking for an IT Manager to join our client.</p><p><b>Timings:</b> Morning shift</p><p><b>Location:</b> DHA, Karachi</p><p><b>Role Description</b></p><p>This is a full-time, on-site Senior Information Technology Manager role located in Karāchi. The Senior Information Technology Manager will oversee the IT department, develop and implement technology strategies, and ensure the alignment of IT systems with business goals.</p><p><b>Responsibilities:</b></p><ul><li>Lead the implementation, integration, and continuous improvement of our client's core enterprise systems, including Membership Management System, Member-facing technologies such as mobile and web offering, ERP, CRM.</li><li>Drive innovation by identifying and implementing emerging technologies that enhance business performance, customer engagement, and operational efficiency such as introducing Data analytics, Agentic AI.</li><li>Drive adoption of BI tools for reporting and insights, to monitor KPIs identified by the business.</li><li>Ensure seamless data flow and system interoperability through robust API integrations between multiple systems.</li><li>Stay ahead of industry trends by researching and adopting new tools, automation opportunities, and digital platforms to support growth and transformation.</li><li>Maintain comprehensive system documentation, architecture diagrams, and process workflows for governance and scalability.</li><li>Manage network, cloud, and server infrastructure across all gym locations.</li><li>Supervise the setup and maintenance of hardware, access control, CCTV, biometric systems, and connectivity.</li><li>Implement and monitor data security, backup, and disaster recovery protocols.</li><li>Ensure smooth day-to-day IT operations and high system availability.</li><li>Manage relationships with vendors, consultants, and technology service providers.</li><li>Review proposals, negotiate contracts, and monitor SLAs for service quality and delivery.</li><li>Collaborate with internal departments to align IT initiatives with business goals.</li></ul><p><b>Qualification &amp; Experience </b></p><ul><li>Bachelor&rsquo;s in Computer Science or Software Engineering with major in Software Development.</li><li>8 to 10 years of experience, with at least 2 years in similar role, preferred if had a previous experience in a membership-based business.</li></ul><p><b>Technical Skills:</b></p><ul><li>Hands-on foundation required, with strength in architecture, evaluation, and Implementation.</li><li>Infrastructure: AWS, Azure, or Google Cloud; Networking (Cisco, Fortinet); Backup &amp; Recovery</li><li>Tools: Git / GitHub, Jira or Notion. Soft Skills &amp; Personal Attributes</li><li>Strong communication, able to bridge business needs and technical realities</li><li>Proactive learner, keeps up with new technologies and industry best practices</li><li>Organized, detail-oriented, and process-focused</li></ul><p>Interested candidates may apply</p><p>Preference will be given to candidates residing in DHA.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you live in DHA?</li><li>Are you willing to work for a fitness industry?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>managing and implementing enterprise systems: 8 years (Preferred)</li><li>managing IT infrastructure: 8 years (Preferred)</li><li>leading cloud migration project: 5 years (Preferred)</li><li>BI tool: 3 years (Preferred)</li><li>ISO 27001: 5 years (Preferred)</li></ul><p>Work Location: In person</p>

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