it systems manager

Applus

<div>The IT Manager for KSA will be responsible for leading and managing company&rsquo;s Information Technology, aligning an organization's IT operations with its broader business goals
Key Responsibilities:
Strategic Leadership &amp; Planning:<ul><li>
Plans and oversees new IT projects, as well as maintenance and upgrade planning for Communications, Networks, and Security within the Automotive Division.</li></ul>
Infrastructure &amp; Operations:<ul><li>
Leading and responsible of IT PTI centers infrastructure deployment and maintenance.
</li><li>Managing and responsible Microsoft enterprise environment (Licensing, AD, O365, Azure, etc.).
</li><li>Managing and responsible Cybersecurity &amp; communications solutions (Cisco Meraki, Crowdstrike, Splunk, etc.)</li></ul> 
Project Management &amp; Innovation:<ul><li>
Leads, analyzes, designs, and actively participates in the development and implementation of new projects within the Automotive Division.</li></ul> 
Governance &amp; Compliance:<ul><li>
Responsible for implementing and ensuring compliance with the Group's IT policies and procedures within the Automotive Division.</li></ul> 
Collaboration &amp; Stakeholder Management:<ul><li>
Participates in projects with other Divisions or Departments both nationally and internationally.</li></ul> 
Team Leadership &amp; Development:<ul><li>
Leads, mentors, and develops a high-performing IT team.</li><li>
Fosters a culture of innovation, continuous improvement, and accountability.</li></ul> 

Requirements 
Qualifications &amp; Experience:<ul><li>
Bachelor's degree in Computer Science, Information Technology, Information Systems, or a closely related field.</li><li>
Master of Science in Information Technology or an MBA with a focus on technology management is preferred.</li><li>
Minimum 5 years of experience in a similar position.</li><li>
Proven experience building IT roadmaps, managing substantial departmental budgets, and working directly with C-level executives.</li><li>
Knowledge of Azure, Google Cloud, AWS, Cisco Meraki, AD, O365, Virtualization (Proxmox), Data Engine (SQL Server, Postgres)</li><li>
Exceptional leadership, communication, and stakeholder management skills.</li><li>
Fluent in English (written and spoken).</li><li>
Arabic language.</li></ul> 
Key Competencies:<ul><li>
Strategic thinking with ability to align IT with business objectives</li><li>
Strong innovation skills and forward-thinking mindset</li><li>
Excellent team leadership and talent development capabilities</li><li>
Exceptional communication and stakeholder management</li><li>
Ability to influence and lead cross-functional teams</li><li>
Problem-solving and decision-making under pressure</li><li>
Hands-on and results-oriented</li></ul></div>

IT Manager

Baker County Library District

Baker County Library District invites you to consider the position of IT Systems ManagerBaker County Library DistrictBCLD is an independent special library taxing district organized under the laws of Oregon State and serving all of Baker County, Oregon. It includes the Main Library and Administrative headquarters in Baker City, branches in Haines, Halfway, Huntington, Richland, and Sumpter, and active Volunteer and Outreach programs. BCLD is heavily involved in community engagement and partnership activities throughout the county. BCLD staff consists of 15.8 FTE, the average annual circulation is around 100,000, and the 2026 general fund operating budget is around $1.8 million.About the PositionIndividuals assigned to this classification are responsible for planning, developing, operating, maintaining, and evaluating the Library district&rsquo;s hardware, software, network and telecommunications infrastructure, and in developing training and documentation materials. Participates with a high degree of leadership responsibility in coordinating district-wide information technology systems. Exercises independent action in some areas; in most cases tasks are performed under minimal supervision.In this recruitment, BCLD is particularly, but not exclusively, interested in reviewing applications from candidates who have skills, experience, or professional enthusiasm in the following areas:<ul><li>Working collaboratively with district-wide, multi- department teams;</li><li>Highly detailed oriented and organized;</li><li>Flexibility, a high level of energy and an aptitude for multi-tasking;</li><li>Innovative service models with a focus on equity, diversity and inclusion;</li><li>Providing training and excellent service to co-workers.</li></ul>Salary, Benefits, and ScheduleThe pay range for this position is $32.31 - $39.27 per hour.Appointment may be made at any step, dependent on experience and qualifications.The benefits package includes:<ul><li>12 days paid vacation leave per year;</li><li>12 days paid sick leave per year;</li><li>12 paid holidays per year;</li><li>PERS retirement plan and Social Security;</li><li>Partially paid medical insurance coverage available for employee with dependent coverage option by payroll deduction;</li><li>Employer-paid vision coverage for employee;</li><li>Eligible for $3,000 annually for employer-funded Health Reimbursement Arrangement (HRA);</li><li>Employer-paid life insurance ($10,000).</li></ul>The position is currently budgeted and scheduled for a minimum of 32.0 hours per week; additional hours are negotiable. The work schedule is flexible and may periodically include evenings and weekends. The primary work location is the IT Department in the Baker City Main Library. The position may be assigned to work at other BCLD Facilities as needed.Examples of Essential Job Functions Work performed may include, but is not limited to, the following activities:<ul><li>Assists with short-term and long-range planning for technology applications to meet changing and future needs, and works with colleagues to identify, explore, plan, implement and evaluate new technologies;</li><li>Assists with developing and managing IT Department budgets;</li><li>Purchases hardware, software, and services;</li><li>Recommends and selects network and internet work strategies and devices; recommends and selects hardware and software; establishes and maintains minimum required specifications for hardware and software;</li><li>Represents BCLD&rsquo;s interests with IT product and service vendors;</li><li>Maintains equipment and software inventory records; establishes hardware and software replacement schedules;</li><li>Builds, installs, configures and tests new hardware and software;</li><li>Recommends and implements operating procedures and practices;</li><li>Maintains network security;</li><li>Manages library server services including database, e-mail and website services;</li><li>Communicates with staff about BCLD technology and the status of IT projects, programs and activities;</li><li>Performs assessments, evaluates results, designs and delivers training to staff on the use of library hardware and software;</li><li>Designs, and provides STEM-related programs for the public;</li><li>Troubleshoots network, hardware and software problems and responds to technical support requests;</li><li>Writes instructions and manuals for library technology;</li><li>Collects statistics and other data and prepares reports as required;</li><li>Stays abreast of trends and best practices in IT and library technology and participates in continuing education opportunities as appropriate;</li><li>Maintains work areas in a safe, clean and orderly condition;</li><li>Actively participates in committees, work groups and special assignments;</li><li>Performs related duties as required.</li><li>Timely and regular attendance is an essential job function.</li></ul>Minimum QualificationsEducation, Experience, and Certifications:Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Typical education and experience would be:<ul><li>Bachelor&rsquo;s degree in computer science or equivalent;</li><li>Professional IT certifications from Microsoft, Cisco, (ISC)2, and/or CompTIA;</li><li>At least two years of experience in IT field or equivalent;</li><li>Valid Oregon State driver&rsquo;s license;</li><li>Good driving record clear of major traffic violations.</li></ul>Knowledge and Skills Required:<ul><li>Thorough knowledge of telecommunications and internet working protocols, internet working hardware, operating systems and troubleshooting;</li><li>Thorough knowledge of computer hardware, operating systems, directory services, applications software, deployment practices and troubleshooting;</li><li>Current and emerging library trends, services, technologies and practices;</li><li>Familiarity with public libraries and library services;</li><li>Ability to drive a BCLD vehicle and transport equipment between branches;</li><li>Strong customer service attitude;</li><li>Strong verbal and written communication skills.</li></ul>Physical RequirementsEssential job functions require sufficient physical ability to work in an office setting and operate office and library equipment, including the following:<ul><li>CONTINUOUS sitting; upward and downward flexion of neck; fine finger dexterity and light to moderate finger pressure to manipulate keyboard, equipment controls and other office equipment; pinch grasp to manipulate writing utensils.</li><li>FREQUENT side-to-side turning of neck; walking, standing, bending and stooping, pushing/pulling, twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards.</li><li>OCCASIONAL squatting, kneeling; reaching above and at shoulder height, lifting objects weighing 50 lbs. from below waist to above shoulders and transporting distances up to 50 feet.</li><li>Ability to work a varied schedule (including evenings and Saturdays).</li><li>Ability to travel between library locations using BCLD vehicle, personal vehicle or public transportation.</li></ul>Required Start Date <ul><li>No later than July 15 2026</li></ul>Working ConditionsDuties are generally performed indoors.Evening and weekend hours are occasionally required. Work is performed extensively at a computer work station with periods of prolonged sitting or standing. Work station may be shared with other staff. Work requires frequent interaction with co-workers and with the public. Environment includes normal range of noise, dust and other distractions, working around standard office equipment and specialized library equipment. Facilities are smoke-free; smoking is prohibited in all Library facilities and vehicles.About Baker CountyBaker County has a population of about 17,000 people in a territory of 3,088 square miles. It is located in the northeast corner of Oregon, sharing a border with Idaho. On the north, it is bounded by the geologically diverse Blue Mountains, including the Wallowa Mountain range to the north and Elkhorn Mountains to the west and south.The county includes miles of scenic rangeland and acres of farmland, vast forests and spectacular wilderness areas, and a stretch of Hells Canyon National Recreational Area. Recreational opportunities abound, including hiking, camping, bicycling, birding, golf, and snow sports of all kinds with some of the best powder runs in the northwest at Anthony Lakes Ski Resort. Native American tribes include the Cayuse, Niimiipuu (Nez Perce), and Northern Paiute, Umatilla, Walla Walla and other Sahaptin-speaking peoples. The nearest large airport is in the Boise metropolitan area, approximately two hours away. The nearest retail superstores are in the cities of La Grande and Ontario, each about a one hour drive along Interstate 84.Required Start Date: No later than July 15 2026Application ProcedurePosition is open until filled with next round of consideration given to applications received by the end of Sunday, June 21, 2026 (11:59 PT). Required application materials for this position include a current resume, and a cover letter explaining why you are a highly desirable candidate for this position. Applications should be submitted by email. Applications are not complete unless all elements are submitted.Incomplete applications will not be considered. To avoid submission problems with BCLD firewall, file names of the attachments must not include any hyphenation such as dashes or extra periods.#####################################This announcement is meant only as a general description and recruitment guide and is subject to change. It reflects the general information considered necessary to describe the essential functions of the job and shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job. It is not intended to limit or modify the right of any supervisor to assign, direct, or control the work of employees under his/her supervision. The use of a particular expression to describe duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.Further, this announcement does not constitute an expressed or implied contract or an offer of employment.If special accommodations are required during the hiring process, please inform the Library Director. Baker County Library District will consider the possibility of reasonable accommodation for all essential job functions. All Library facilities are smoke- free, and smoking is prohibited in all Library facilities and vehicles. Baker County Library District is an Equal Opportunity Employer.Pay: $32.31 - $39.27 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Network management: 2 years (Required)</li></ul>Work Location: In person

Information Systems Manager

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
The primary responsibilities for the IT Generalist position are the maintenance and repair of computer hardware and software in a break/fix environment.
 
As IT Generalist, You Will…
 
<ul>
<li>Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems</li>
<li>Ensure workstations are functional (computer hardware peripherals/components)</li>
<li>Troubleshoot/report specific line of business program issues (Logical Agent/LivePerson/third-party applications)</li>
<li>Verify application results, conduct system audits</li>
<li>Be accountable for tracking and organization of physical hardware and other IT assets</li>
<li>Develop and manage organizational and IT standards</li>
<li>Maintain cleanliness and organization of the IT department and stations</li>
<li>Engage with internal and external clients providing updates and solutions, as well as ensuring compliance relating to all IT components</li>
<li>Provide generalized IT support as required</li>
<li>Interpret service delivery key metrics to problem solve</li>
<li>Complete projects by coordinating resources and timetables with others</li>
<li>Verify application results by conducting system audits of technologies implemented</li>
<li>Preserve assets by adhering to disaster recovery and backup procedures and information security and control structures</li>
<li>Maintain quality service by establishing and enforcing organization standards</li>
<li>Provide support for the entire IT department and company as needed</li>
</ul>
As IT Generalist, You Have…
 
<ul>
<li>A high school diploma or equivalent required</li>
<li>Post-secondary or completion of post-secondary schooling preferred</li>
<li>Previous experience with ChromeOS devices is preferred</li>
<li>Adaptability to learn a variety of software programs</li>
<li>The ability to multitask and self-manage your work day is crucial</li>
<li>Ability to work in a fast paced and time sensitive environment</li>
<li>Excellent time and project management skills</li>
<li>Strong customer relations & presentation skills</li>
<li>Excellent communication and presentation skills, with a strong attention to detail</li>
<li>Strong analytical and customer service skills, and ability to work independently and as part of a team</li>
<li>A highly resourceful, proactive, and reliable attitude</li>
<li>Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</li>
</ul>

IT Generalist

DASi LLC

<div>For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers&rsquo; parts and inventory needs in more than 140 countries.
DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level. 
 
Purpose:
At DASI, the Helpdesk Manager will be responsible for overseeing the support and maintenance of an organization's computer systems and networks. The Helpdesk Manager will manage and supervise a team of systems support specialists, ensure that IT systems are running smoothly and efficiently, and that customers and employees receive timely and effective technical support.
The ideal candidate for a Helpdesk Manager role will have a strong technical background in IT systems, as well as experience managing teams and providing technical support. A bachelor's degree in computer science or a related field is typically required, along with several years of experience in systems support management or technical support. Strong leadership, communication, and problem-solving skills are also essential for success in this role. 
Key accountabilities:
<ul><li>Manage and supervise a team of systems support specialists, including hiring, training, and scheduling.</li><li>Set and monitor performance goals and metrics for the systems support team.</li><li>Develop and implement systems support policies and procedures.</li><li>Coordinate and schedule maintenance and upgrades for IT systems and networks.</li><li>Ensure that systems support staff have the necessary tools and resources to provide effective support.</li><li>Monitor and respond to customer feedback and complaints.</li><li>Monitor and troubleshoot system performance and make recommendations for improvements.</li><li>Collaborate with other departments and stakeholders to understand and meet their IT support needs.</li><li>Manage the systems support budget and resources to ensure that projects are completed on time and within budget.</li><li>Keep up to date with new technology trends and make recommendations for upgrades and improvements.</li><li>Perform all other duties as assigned.</li></ul> 
Key skills and competences:<ul><li>Excellent written and verbal English - ability to confidently communicate with the team and stakeholders.</li><li>Excellent organizational and time management skills.</li><li>Excellent relationship building and interpersonal skills.</li><li>Willingness to take ownership of business processes including problems and investigation of issues and see them through to completion.</li><li>Demonstrated ability to apply oneself in demanding situations and prioritize work demands.</li><li>Strong problem analysis skills.</li><li>Experience of managing multiple complex priorities.</li><li>Proven experience working with end users, customers, and IT professionals.</li><li>Possess a flexible, independent, self-starter mentality.</li></ul>
Experience and qualifications:<div><ul><li> 
5+ years of overall experience working at DASI or in the Aviation Industry.</li><li>Degree in IT, Computer Science, Computer Engineering, related field, or equivalent experience.</li><li>Solid understanding about DASI&rsquo;s business processes and history.</li><li>Excellent client-facing and interpersonal communication skills</li><li>Solid organizational skills, including attention to detail.</li></ul></div>
DASI, LLC. and group companies are an Equal Opportunities Employer</div>

Helpdesk Manager

State of South Carolina

<div><div><div><h2 class="jobSectionHeader">Job Responsibilities</h2></div> 
<div> 
Are you an experienced professional looking for new opportunities to further your career? The South Carolina Office of Resilience is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service. 
Under limited supervision, employee shall carry out required job functions using independent judgment based on existing knowledge and that gained through research and analysis. The incumbent will resolve technical issues relating to computer hardware or software devices. Speaks with customers to diagnose technical issues, pulls reports with listed or escalated issues, or completes computer generated or assigned tasks. Specific job functions include but are not limited to:<ul><li>
Prepares user documentation, including user manuals. Assists programmers, end users, IT personnel, and stakeholders to ensure that programs meet user's needs and are understood by users.</li><li>
Assists IT Manager in troubleshooting and re-mediating IT equipment and software related issues for end users. Assists IT Manager in keeping all agency computers, phones, programs, systems of record, and network devices running to minimize IT-related downtime for employees.</li><li>
Assists IT Manager with the management of all agency computer, phones, network devices and additional IT-related items. Assists in tracking equipment inventory of all computers, phones, network equipment and IT-related items. Assists IT Manager in developing minimum specifications for computers with specific job requirements. Assists in managing agency email and software accounts to ensure program funds are not being allocated to unused software or accounts.</li><li>
Maintains and expands personal IT knowledge and skills. Constantly seeks training and professional development opportunities in the areas of information and computing technology and programs, cybersecurity technologies, data security and information privacy. As required, attend meetings and training sessions in place of the agency IT Manager.</li><li>
Reviews monthly reports provided by the Division of Technology Operations for device consistency and mobile device management to ensure agency compliance for all assigned devices. Re-mediates any identified issues with employee devices.</li><li>
Performs additional duties as assigned but not limited to; assisting in the management and maintenance of the agency headquarters, event planning, setup and execution, disaster case management training, disaster recovery operations, driving, and emergency response.</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum and Additional Requirements</h2></div>
<div>A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. An associate degree or a bachelor's degree in a related field may be substituted for the required work experience.
ADDITIONAL REQUIREMENTS:<ul><li>
Moderately complex knowledge of capabilities and intricacies of systems and applications.</li><li>
Ability to understand and carry out moderately complex to complex technical and non-technical instructions and requests. Ability to analyze and convert moderately complex to complex technical instructions to materials that can be understood by non-technical Personnel.</li><li>
Ability to use problem management database and help desk systems.</li></ul> 
Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.</div> 

<div><h2 class="jobSectionHeader">Preferred Qualifications</h2></div>
<div>Experience with OnBase preferred.</div> 
<div><h2 class="jobSectionHeader">Additional Comments</h2></div>
<div>The Office of Resilience is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.</div></div></div>

Information Technology Specialist - 61155576

Adirondack Studios

<div>EMIRATI INFORMATION TECHNOLOGY SPECIALIST &ndash; DUBAI, UAE
Primary obligation: Ensure the smooth operation, security, and reliability of all information and communication technology systems within the organization, enabling efficient workflows and uninterrupted business operations.
Reports directly to: Office Manager
Responsibilities include, but not limited to:<ul><li>
Install, configure, and maintain computer hardware, software, and networks.</li><li>
Monitor system performance and troubleshoot issues to minimize downtime.</li><li>
Provide technical support to staff and resolve IT-related problems.</li><li>
Manage user accounts, permissions, and access controls.</li><li>
Ensure data security and implement backup and recovery procedures.</li><li>
Maintain and update IT documentation, including system configurations and user guides.</li><li>
Coordinate with third party Technology Solutions Provider for procurement, maintenance, and support of IT equipment.</li><li>
Assist in planning and implementing IT upgrades and new technologies.</li><li>
Ensure compliance with IT policies, standards, and cybersecurity protocols.</li><li>
Support audiovisual and communication systems (e.g., video conferencing, VoIP).</li><li>
Train staff in IT systems and best practices.</li></ul>
Qualification<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
1&ndash;3 years of experience in IT support or systems administration.</li><li>
Strong knowledge of operating systems (Windows, macOS, Linux), networking, and cybersecurity.</li><li>
Familiarity with cloud platforms, backup solutions, and enterprise software like SAP.</li><li>
Excellent problem-solving and communication skills.</li><li>
Ability to work independently and manage multiple tasks.</li></ul>
This is a Full Time Position in our Dubai, UAE Office &ndash; qualified candidates can submit their CV to adkscareersme@ADKStudios.com please include specifics as to your qualifications in line with the above description for full consideration. To learn more about Adirondack Studios please visit our website at www.adkstudios.com.</div>

EMIRATI INFORMATION TECHNOLOGY SPECIALIST – DUBAI, UAE

AIO App Inc

<div>Position Title: Systems &amp; Operations Manager
Location: Islamabad (Onsite)
About the Role:
AIO runs on a set of internally built systems &mdash; HubSpot workflows, a Claude-powered Inventory Management System, a custom internal reporting tool, and a growing set of operational automations. These systems are the connective tissue between sales, support, billing, and engineering. They need an owner.
As Systems &amp; Operations Manager, you will own, maintain, and improve these platforms. This is a technical role with a strong operational lens: you need to understand how the business works in order to build the systems that make it run better.
What will your responsibilities be?
HubSpot Architecture &amp; Maintenance
<ul><li>Own HubSpot as the system of record for AIO's customer-facing operations: marketing, sales, billing, support, and Jira escalation workflows
 </li></ul><ul><li>Maintain and improve the existing workflow architecture &mdash; understanding what each workflow does, why it was built, and how it fits the broader process
 </li></ul><ul><li>Build new workflows and reporting capabilities as AIO's processes evolve
 </li></ul><ul><li>Serve as the internal HubSpot expert and the first escalation point for workflow issues across teams
</li></ul>Claude-Powered Internal Tools
<ul><li>Maintain and improve the Inventory Management System built on Claude &mdash; including infrastructure on Vercel and GitHub
 </li></ul><ul><li>Maintain and improve the internal Hub Reporting tool also built on Claude
 </li></ul><ul><li>Build new AI-assisted operational tools as the business identifies new needs
 </li></ul><ul><li>Ensure reliability, uptime, and documentation for all internally built systems
</li></ul>Process Digitization &amp; Workflow Automation
<ul><li>Translate operational processes into structured, system-enforced workflows &mdash; reducing manual handoffs and human error
 </li></ul><ul><li>Work cross-functionally with the US operations team, sales, and support to identify friction points and build tooling that removes them
</li></ul><ul><li>Document all systems, workflows, and integrations so that institutional knowledge is captured and transferable
</li></ul>Reporting &amp; Data Visibility
<ul><li>Build and maintain reporting dashboards in HubSpot and internal tools that give leadership real-time visibility into team capacity, deployment SLAs, and customer health
 </li></ul><ul><li>Ensure data integrity across systems &mdash; proactively identifying and resolving inconsistencies between HubSpot, inventory tools, and other platforms</li></ul>
What are we looking for and what does it require to be the right fit for this role?
<ul><li>3+ years experience in a systems, operations, or technical operations role
</li></ul><ul><li>Deep, hands-on HubSpot experience &mdash; workflows, pipelines, reporting, and integrations. This is a hard requirement, not a nice-to-have
</li></ul><ul><li>Demonstrated experience building with AI tools, ideally including Claude, OpenAI, or similar LLM APIs</li></ul>
<ul><li>Comfort with Vercel, GitHub, and modern web deployment infrastructure
</li></ul><ul><li>A systems thinker who can look at a manual process and see a better-automated version of it
</li></ul><ul><li>Strong documentation discipline &mdash; you leave things better documented than you found them
</li></ul><ul><li>Able to work effectively with a US-based operations team across time zones
</li></ul><ul><li>Restaurant industry or hospitality tech context is a plus but not required</li></ul>
What this is not
This is not a pure engineering role, and it is not a traditional business analyst role. It sits deliberately between the two. You need to be technical enough to build and maintain production systems, and operationally literate enough to understand the business problems those systems are solving.
Why Join AIO?
Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.</div>

Systems & Operations Manager

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