it technical support specialist

PremierBPO

<div></div><div><div><div><div><div><div><p>We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.</p>
</div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul>
<li>Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.</li>
<li>Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.</li>
<li>Troubleshoot VPN access, and remote desktop issues.</li>
<li>Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.</li>
<li>Assist in maintaining and monitoring cloud environments such as AWS or Azure.</li>
<li>Ensure system security through access controls, backups, and regular software updates.</li>
<li>Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.</li>
<li>Document technical issues, resolutions, and standard operating procedures.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor's degree in computer science.</li>
<li>2+ years of experience in IT support, helpdesk, or technical support role.</li>
<li>Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.</li>
<li>Knowledge of cloud services such as AWS or Azure and VPN configuration.</li>
<li>Understanding of network protocols, routers, switches, and firewalls (basic level).</li>
<li>Strong problem-solving and communication skills.</li>
<li>Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).</li>
<li>Any relevant Vendor Certification will be a plus.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Certifications</b></h2></div><div><p>
Relevant Certifications like below will be a plus:</p>
<ul>
<li>Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104)</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Soft Skills</b></h2></div><div><ul>
<li>Good English communication skills.</li>
<li>Ability to work as a team player.</li>
<li>Continuous learner with a growth mindset.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Location &amp; Reporting</b></h2></div><div><ul>
<li>Location: Pakistan (On-Site)</li>
<li>Reports To: IT Manager</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div><p><b>Location: </b>NASTP, Lahore</p></div></div></div></div></div></div><div></div>

IT Support Specialist

Salama Structural Engineers

<div>
 <strong>
  About SSE
  <br/>
  <br/>
 </strong>
 SSE is a renowned engineering consultancy delivering excellence in high-rise construction, critical infrastructure projects, and innovative sustainable solutions. We set industry benchmarks through a passionate focus on client service, professionalism, and ethical, forward-thinking approaches. Our inclusive culture drives creativity, helping to deliver world-class engineering and consultancy services. We welcome those who share our commitment to redefining the built environment and use their expertise to help create safe, sustainable, and inspiring spaces.
 <br/>
 <br/>
 Role Overview &ndash; IT Support Specialist | Technical Support &amp; User Service Excellence
 <br/>
 <br/>
 We are seeking a resourceful and solutions-driven IT Support Specialist to provide first-class technical support to colleagues across our multidisciplinary projects. This vital role is central to maintaining our organisation&rsquo;s high levels of IT service, enabling team members to collaborate securely and efficiently, and supporting the digital backbone that underpins our engineering consultancy. If you are keen to solve IT challenges, empower end-users, and contribute to the ongoing improvement of technology services, we invite you to join us at SSE.
 <br/>
 <br/>
 Main Responsibilities &ndash; IT Support, Troubleshooting, and Customer Service
 <br/>
 <br/>
 <ul>
  <li>
   Serve as the first point of contact for IT support requests, resolving issues in person, over the phone, and via remote support tools.
  </li>
  <li>
   Troubleshoot hardware, software, and network problems for desktops, laptops, printers, and mobile devices within a Windows and Office 365 environment.
  </li>
  <li>
   Install, configure, and maintain operating systems, applications, and security solutions to ensure optimal functionality and compliance.
  </li>
  <li>
   Escalate complex technical issues to relevant IT teams or vendors, ensuring timely and effective resolution.
  </li>
  <li>
   Assist in the onboarding of new starters by preparing user accounts, devices, and training in best IT practices.
  </li>
  <li>
   Maintain accurate documentation of support tickets, resolutions, assets, and user guides for ongoing IT knowledge sharing.
  </li>
  <li>
   Participate in continuous improvement initiatives to enhance IT service delivery, user satisfaction, and cyber-security awareness.
  </li>
  <li>
   Support procurement, setup, and the safe disposal of IT equipment in line with company and environmental standards.
   <br/>
   <br/>
  </li>
 </ul>
 What You Bring &ndash; Technical Expertise, Communication &amp; End-User Support
 <br/>
 <br/>
 <ul>
  <li>
   Experience providing IT support in a customer- or user-facing role, ideally within a professional services or engineering environment.
  </li>
  <li>
   Proficient with Microsoft Windows, Office 365, Active Directory, and core business applications.
  </li>
  <li>
   Knowledge of networking principles, IT security basics, and effective troubleshooting methodologies.
  </li>
  <li>
   Demonstrated ability to communicate clearly and empathetically with a wide range of users, from technical to non-technical backgrounds.
  </li>
  <li>
   Proactive problem-solving skills, attention to detail, and a strong sense of responsibility towards service excellence.
  </li>
  <li>
   Commitment to supporting a diverse and inclusive workforce through effective IT solutions.
  </li>
  <li>
   Relevant IT qualifications or certifications (e.g., CompTIA, Microsoft) are desirable but not essential if demonstrable experience is provided.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why SSE &ndash; Career Growth, Inclusive Culture &amp; Technical Innovation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be part of a forward-thinking consultancy shaping industry-leading projects in the built environment.
  </li>
  <li>
   Enjoy opportunities for professional development, on-the-job learning, and progression in IT and beyond.
  </li>
  <li>
   Benefit from a supportive, collaborative workplace where diversity and your contributions are valued.
  </li>
  <li>
   Receive a competitive salary, attractive benefits, flexible working options, and access to paid technical memberships.
  </li>
  <li>
   Make a meaningful impact through technology, supporting our ongoing commitment to sustainability, inclusion, and technical excellence.
   <br/>
   <br/>
  </li>
 </ul>
 Join SSE &ndash; Advance Your IT Support Career in a Dynamic Engineering Environment
 <br/>
 <br/>
 If you are ready to support the critical IT infrastructure powering innovative engineering and consultancy, and you thrive in an inclusive, values-based setting, we encourage your application. SSE embraces equal opportunities and celebrates diversity, supporting everyone to achieve their fullest potential as part of our shared success.
</div>


Premier NX

<div>
 Position Summary:
 <br/>
 <br/>
 We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
  </li>
  <li>
   Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.
  </li>
  <li>
   Troubleshoot VPN access, and remote desktop issues.
  </li>
  <li>
   Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
  </li>
  <li>
   Assist in maintaining and monitoring cloud environments such as AWS or Azure.
  </li>
  <li>
   Ensure system security through access controls, backups, and regular software updates.
  </li>
  <li>
   Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.
  </li>
  <li>
   Document technical issues, resolutions, and standard operating procedures.
  </li>
  <li>
   Bachelors degree in computer science.
  </li>
  <li>
   2+ years of experience in IT support, helpdesk, or technical support role.
  </li>
  <li>
   Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.
  </li>
  <li>
   Knowledge of cloud services such as AWS or Azure and VPN configuration.
  </li>
  <li>
   Understanding of network protocols, routers, switches, and firewalls (basic level).
  </li>
  <li>
   Strong problem-solving and communication skills.
  </li>
  <li>
   Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).
  </li>
  <li>
   Any relevant Vendor Certification will be a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 Certifications:
 <br/>
 <br/>
 Relevant Certifications like below will be a plus:
 <br/>
 <br/>
 <ul>
  <li>
   Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)
  </li>
  <li>
   Microsoft Certified: Azure Administrator Associate (AZ-104)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good English communication skills.
  </li>
  <li>
   Ability to work as a team player.
  </li>
  <li>
   Continuous learner with a growth mindset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Location &amp; Reporting:
 <br/>
 <br/>
 Location: NASTP, Cantt Lahore.
 <br/>
 <br/>
 Reports To: IT Manager
 <br/>
 <br/>
 What we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Market-competitive salary
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Learning &amp; development programs
  </li>
  <li>
   On-the-job training
  </li>
  <li>
   Medical Coverage (IPD)
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Old Age Benefits (EOBI)
  </li>
  <li>
   Employee engagement &amp; wellness initiatives
   <br/>
  </li>
 </ul>
</div>


DM Clinical Research

<div><p>The <b>IT Support Specialist I</b> is to provide help to level one issue, as well as knowledge on technology to train staff.<br>
You will also be responsible for assisting and providing support for technical issues.<br>
<br>
<b>DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul><p><b><br>
KNOWLEDGE &amp; EXPERIENCE</b><br>
<br>
<b>Education:</b></p><ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul><p><b><br>
Experience:</b></p><ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul><p><b><br>
Credentials:</b></p><ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul><p><b><br>
Knowledge and Skills:</b></p><ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div><p></p>

IT Support Specialist I

Mosaic Community Health

<p></p><div><p>The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Prioritize and resolve technical issues submitted by staff relating to computer workstations, email, printers, servers, network devices, passwords, etc.</li>
<li>Provide strong customer service, patience, and follow through</li>
<li>Efficiently manage daily tickets as well as project specific tasks as required</li>
<li>Prompt, professional, and precise support when responding to user requests.</li>
<li>Provide training and consultation to staff regarding applications, hardware use, and configuration</li>
<li>Work with IT team, staff, and Mosaic leadership to support implementation of strategic initiatives</li></ul><br>
<p><br>
<b>Skills &amp; Knowledge</b></p>
<ul>
<li>Advanced proficiency in various computer applications including but not limited to word processing, email, database management, and presentation software</li>
<li>Demonstrates strong customer service skills</li>
<li>Familiarity with modern office equipment including but not limited to facsimile, copier, printer, scanner, mail postage machine, telephones, etc.</li>
<li>Demonstrated aptitude for learning and keeping current with new</li>
<li>Ability to prioritize and organize multiple responsibilities while managing workloads and deadlines</li>
<li>Willing to work a flexible work schedule, work onsite, and accommodate organizational needs</li>
<li>Experience working in HIPAA regulated field</li>
<li>Ability to work independently</li>
<li>In depth knowledge of Microsoft Windows operating systems, Active Directory, DNS, DHCP, print servers, Azure, Office 365, SharePoint, as well as a solid understanding of enterprise level client server network technology</li>
</ul>
<p><b>Who We Are</b></p>
<p>
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.<br>
<br>
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.<br>
<br>
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!</p><p></p><h4 class="jobSectionHeader"><b>
Experience</b></h4>
Preferred<ul><li>
Less than 2 year(s): 0-2 year(s) of relevant experience</li></ul><h4 class="jobSectionHeader"><b>
Education</b></h4>
Required<ul><li>
High School/GED or better</li></ul>
Preferred<ul><li>
Bachelors or better in Computer Science</li></ul><h4 class="jobSectionHeader"><b>
Licenses &amp; Certifications</b></h4>
Required<ul><li>
Driver's License</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Cole Valley Christian Schools

<div>Description:
<p>
Our Mission: Partnering with Christian families to shepherd and challenge students toward their individual potential to impact the world for Jesus Christ.</p><p>
Cole Valley Christian is seeking God&rsquo;s wisdom in finding a dynamic, spiritually gifted individual with a love for the Lord Jesus, and a desire to serve Him as part of a unified Christian school staff that revels in the opportunity to share God&rsquo;s Truth in all we teach and do. We desire to strive for the excellence that God calls us to in preparing our students to impact the world for Christ. Therefore, we are seeking someone who first and foremost has a strong relationship with Christ that is evidenced in all aspects of their life.</p><p>
We are seeking a mission-driven IT Support Specialist to provide responsive and professional technical support to students, staff, and faculty. This role is ideal for someone passionate about technology, problem-solving, and service in a faith-based educational environment.</p><p><b>
Job Responsibilities:</b></p><ul><li>
Deliver Level 1 and Level 2 help desk support via phone, email, remote tools, and in-person assistance.</li><li>
Install, configure, and maintain computers, printers, IP devices, and other technology in accordance with IT policies.</li><li>
Manage helpdesk ticket workflow, documentation, and escalation processes.</li><li>
Maintain user accounts, system configurations, and perform regular updates and patch management.</li><li>
Support and troubleshoot VOIP phone systems and Power over Ethernet (PoE) devices.</li><li>
Educate users on IT policies, cybersecurity awareness, and technology best practices.</li><li>
Track IT assets and maintain accurate inventory and documentation.</li><li>
Assist with deployment and support of school-approved applications and platforms.</li><li>
Collaborate with departments to support technology needs across campus.</li><li>
Assist with onboarding and training new users on systems and tools.</li><li>
Assist with implementation and deployment of high-level projects as directed.</li><li>
Serve as backup to facilities team to assist with setup and operation of AV equipment for campus events, including sound, projection, and live streaming.</li><li>
Collaborate with IT team members to gain cross-functional knowledge of their roles, systems, and processes to provide backup and support as needed to ensure continuity of operations, while maintaining primary focus on assigned responsibilities.</li><li>
Ability to work independently.</li><li>
Other duties as assigned.</li></ul>
Requirements:
<ul><li>A testimony of faith in Jesus Christ and desire to disciple others in their relationship with the Lord.</li><li>
Evidence of a teachable heart, a humble and gentle spirit, and an ability to &ldquo;correct, rebuke, and encourage&rdquo; in love.</li><li>
A unifier who &ldquo;makes every effort to keep the unity of the Spirit through the bond of peace&rdquo; while working with others to accomplish our mission.</li><li>
Strong communication and relational skills with both students and adults with varying technical skill levels.</li><li>
Team-oriented mindset with a desire to serve and improve.</li><li>
Aptitude for creative problem-solving and technical troubleshooting.</li><li>
Ability to manage time, prioritize tasks, and work independently.</li><li>
Highly motivated with a willingness to learn and grow in the role.</li><li>
Proficiency in Microsoft Windows OS (10/11) troubleshooting and support required.</li><li>
Basic networking knowledge (Wi-Fi, DNS, DHCP, TCP/IP, Cat6) required.</li><li>
Experience with IT help desk systems and ticket management platforms.</li><li>
Familiarity with Azure Active Directory and cloud-based identity management.</li><li>
Ability to support and troubleshoot VOIP phones and PoE-connected devices.</li><li>
Ability to diagnose and resolve hardware and software issues efficiently.</li><li>
Experience in K-12 schools and/or Student Information Systems (SIS) a plus.</li></ul><p><b>
Education &amp; Certification</b></p><ul><li>
High school diploma required.</li><li>
Associate or bachelor&rsquo;s degree preferred.</li><li>
Technical certifications a plus.</li></ul><p><b>
Job Data:</b></p><ul><li>
Hours: Full-time year-round</li><li>
Salary: Starts at $19.00 per hour. Actual salary is dependent upon experience.</li><li>
Benefits: Medical, dental, vision, short-term and long-term disability, life insurance and retirement plan.</li><li>
Paid Time Off: 12 paid personal days, 2 paid sick days, and 3 paid bereavement days per year.</li><li>
Tuition Discount: 50% discount on tuition. Does not include fees.</li><li>
Start Date: Immediate</li></ul></div>

Pro Care Innovations

<div><b>Location:</b> On-site &ndash; Fort Smith, AR<br>
<b>Department:</b> Information Technology<br>
<b>Reports To:</b> Chief Information Officer<br>
<b>Overview</b><br>
We&rsquo;re seeking a highly skilled and self-driven <b>IT Support Specialist</b> to join our internal IT team supporting all business units under Scott Enterprises / Pro Care Innovations, including healthcare and small business operations. This role is hands-on, fast-paced, and focused on keeping users productive, systems secure, and operations smooth.<br>
You&rsquo;ll handle both Tier 1 and Tier 2 responsibilities &mdash; from end-user support and workstation deployment to managing network, cloud, and security environments (Microsoft 365, Azure AD, Meraki / SonicWall). The right person will be able to troubleshoot confidently, think critically, and take full ownership of issues until resolution.<p></p><b>
Key Responsibilities</b><ul><li>
Provide day-to-day desktop, network, and application support for approximately 75 employees across multiple companies.</li><li>
Manage new computer setup, user onboarding/offboarding, and endpoint security compliance.</li><li>
Troubleshoot Microsoft 365 issues (email, SharePoint, OneDrive, and user permissions).</li><li>
Occasional client on site visits for hands on troubleshooting / repair.</li><li>
Maintain and monitor firewall (Meraki / SonicWall), switches, and Wi-Fi configurations.</li><li>
Respond to and resolve helpdesk tickets via RMM system with strong communication and follow-through.</li><li>
Work with vendors to ensure continued protection and monitoring.</li><li>
Support cloud infrastructure including Azure AD, Windows 365, and remote access configurations.</li><li>
Cloud phone systems</li><li>
Collaborate with the Chief Information Officer on projects involving automation, new deployments, and infrastructure upgrades.</li></ul><p></p><b>
Required Qualifications</b><ul><li>
2-3+ years of experience in IT support, preferably in a mixed environment (servers, cloud, networking, and endpoints).</li><li>
Strong working knowledge of Windows 10/11, Microsoft 365, and Azure AD.</li><li>
Familiarity with SonicWall or similar firewalls, VLANs, and network fundamentals (DNS, DHCP, IP addressing).</li><li>
Experience with remote monitoring tools.</li><li>
Strong understanding of cybersecurity fundamentals, including EDR, MDR, and multi-factor authentication.</li><li>
Excellent problem-solving skills and ability to work independently.</li><li>
Strong written and verbal communication skills / able to assist both technical and non-technical users.</li></ul><p></p><b>
Preferred Qualifications</b><ul><li>
CompTIA A+ / Network+ or equivalent experience.</li><li>
Experience supporting hybrid cloud environments (Azure, Windows 365).</li><li>
Familiarity with SQL or database-driven applications.</li><li>
Exposure to healthcare IT environments or HIPAA compliance.</li></ul><p></p><b>
Compensation &amp; Benefits</b><ul><li><b>
Salary:</b> $55,000 &ndash; $60,000 DOE</li><li>
Paid time off, holidays, and benefits package included.</li><li>
Opportunities for professional development and project leadership as the company expands.</li><li>
Monday&ndash;Friday, 7 AM &ndash; 4 PM schedule with potential of after hours assistance in rare instances.</li></ul><p></p><b>
Ideal Candidate Traits</b><ul><li>
Self-motivated problem solver with initiative.</li><li>
Comfortable working directly with end-users and leadership.</li><li>
Balances urgency with patience and professionalism.</li><li>
Thinks proactively &mdash; prevents issues before they happen.</li><li>
Sees IT as a partner to the business, not just a support function.</li></ul><p>
</p><p>inH79FkIYY</p></div>

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