it technical support specialist

Arab Solutions

<div>
 <strong>
  Job Title:
 </strong>
 IT User Support Specialist
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Qatar
 <br/>
 <br/>
 <strong>
  Experience:
 </strong>
 2&ndash;4 Years
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide first-level technical support for hardware, software, and network issues
  </li>
  <li>
   Install, configure, and maintain desktops, laptops, printers, and applications
  </li>
  <li>
   Respond to user queries via phone, email, or ticketing system
  </li>
  <li>
   Troubleshoot and resolve IT issues in a timely manner
  </li>
  <li>
   Escalate complex issues to relevant teams when required
  </li>
  <li>
   Maintain IT assets and documentation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Bachelor&rsquo;s degree in IT or related field
  </li>
  <li>
   2&ndash;4 years of experience in IT support / helpdesk
  </li>
  <li>
   Strong knowledge of Windows OS, MS Office, and basic networking
  </li>
  <li>
   Good communication skills
  </li>
  <li>
   Arabic is a plus
   <br/>
   <br/>
  </li>
 </ul>
 Skills: documentation,it issues,it support,ms office,basic networking,hardware,software,network issues,it assets,technical support,windows os,helpdesk
</div>


IT User Support Specialist

Schewels Home

<p></p><div><div><div><p><b>IT Support Specialist</b></p><p></p><p><b><br>
Job Title:</b> IT Support Specialist (Entry Level)</p><p><b><br>
Employment Type:</b> Full-Time, Hourly</p><p><b>
Reports to:</b> IT Director</p><p><b>
Location:</b> Lynchburg, VA (Corporate Offices and Central Warehouse)</p><p></p><p><b><br>
Summary: </b>Join our IT department as an Entry-Level IT Support Specialist, servicing fifty-three retail locations. This role requires a customer-focused individual who is flexible, well-organized, and analytical, with a strong commitment to resolving technology-related issues efficiently.</p><p></p><p><b><br>
Essential Duties and Responsibilities:</b></p><ul><li><b>
Hardware and Software Support:</b><ul><li>
Maintain and document hardware and software inventory.</li><li>
Assist in hardware/software installations, rollouts, and upgrades, including office moves and new store setups.</li><li>
Provide troubleshooting and repair services for various IT equipment, including desktops, laptops, printers, and peripherals.</li><li>
Support cellular phone operations and manage related issues.</li><li>
Support Android tablets and associated software.</li></ul></li><li><b>
Helpdesk Support:</b><ul><li>
Offer first-line support for hardware and software problems, including diagnostics and troubleshooting.</li><li>
Resolve network issues across multiple platforms, including fiber internet service, cable internet, and 4G/5G connections.</li><li>
Provide remote and on-site technical support for internal users and external customers.</li><li>
Participate in IT projects, contributing to team efforts and collaborating on technology solutions.</li></ul></li><li><b>
Additional Responsibilities:</b><ul><li>
Interface with company personnel and vendors to enhance technology solutions.</li><li>
Travel periodically to various company locations for on-site support.</li></ul></li></ul><p></p><p><b><br>
Knowledge, Skills, Abilities, and Requirements:</b></p><ul><li>
Must pass a 7-year background check for misdemeanors and felonies.</li><li>
Valid driver's license and a clean driving record required.</li><li>
Must have reliable transportation.</li><li>
Experience in a corporate environment supporting over 200 users is preferred.</li><li>
Proficient in Microsoft Windows 7, 10, and 11; intermediate experience with PC hardware and software.</li><li>
Competence in WLAN configuration and troubleshooting.</li><li>
Exceptional customer service, communication, and troubleshooting skills.</li><li>
Strong time management skills and the ability to work effectively within a team.</li><li>
A strong desire to learn and achieve IT-related certifications; A+ (CompTIA) certification or active pursuit of the same is highly desirable.</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to safely lift up to 50 pounds.</li><li>
Comfort with working from extension ladders is an advantage.</li></ul><p></p><p><br>
EEO/Drug Free Workplace</p></div></div></div><p></p>

IT Support Specialist

TOWER TECHNOLOGY SOLUTIONS, INC.

<p>Tower Technology Solutions is currently seeking candidates for the position of: IT Support Specialist</p><p>General Summary</p><p>We are looking for an IT Support Specialist with 2-4 years&rsquo; experience who can work with a team as well as individually. This role will directly interact with clients and our internal team, making interpersonal skills very important. The ideal candidate is technically sound, self-motivated and loves helping people while solving problems.</p><p>At Tower, we encourage autonomy and self-direction, but as a member of our team, you are never alone. We believe in collaboration, support for each other, and growth through training and learning at all levels.</p><p>Essential Duties and Responsibilities</p><p>&middot; IT support relating to hardware/software technical issues involving core and ancillary systems and business applications, as well as physical and virtual environments.</p><p>&middot; Support services for all customer technologies. This will include system requirements, compatibility, specifications, processes and working parameters.</p><p>&middot; Support Microsoft 365 services.</p><p>&middot; Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, security and VPNs</p><p>&middot; Communication with customers as required: keeping them informed of incidental progress, notifying them of impending changes or agreed outages</p><p>&middot; Interpersonal skills: phone and in-person communication skills, active listening and customer-care</p><p>&middot; Diagnosis skills of technical issues</p><p>&middot; Research and development where required</p><p>&middot; Technical awareness: ability to match resources to technical issues appropriately</p><p>&middot; Service awareness of all organization's key IT services for which support is being provided</p><p>&middot; Understanding of support tools, techniques, and how technology is used to provide IT services</p><p>&middot; Self-motivated with the ability to work in a fast-moving environment</p><p>&middot; Responsible for documenting work detail and time and as they occur</p><p>&middot; Site work at customers&rsquo; locations will be required.</p><p>Additional Duties and Responsibilities</p><p>&middot; Soft skills - Improve customer service, perception, and satisfaction</p><p>&middot; Ability to work in a team and communicate effectively</p><p>&middot; Escalate service or project issues that cannot be completed within agreed service levels</p><p>&middot; Develop in-depth knowledge of applicable services and how they relate to customers&rsquo; needs</p><p>&middot; Understand and follow internal processes and procedures as defined</p><p>&middot; Professional IT Certifications preferred but not required</p><p>Preferred Skills</p><p>&middot; Experience with ticketing systems</p><p>&middot; Prior MSP or multi-site experience</p><p>&middot; Professional IT Certifications preferred but not required</p><p>If you have these skills and would like to join an organization that puts employees and customers first, we would love to hear from you!</p><p>The total compensation package for this position will be based on the skills, experience and qualifications of the selected candidate.</p><p>Job Type: Full-time</p><p>Salary: $60,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k), Dental insurance, Health insurance, Paid time off and Vision insurance</li></ul><p>Job Type: Full-time</p><p>Work Location: In person and field service</p><p>Pay: $60,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Prince William County Public Schools

<div></div><div><div><div><div><div>TECHNICAL SUPPORT SPECIALIST - 250 DAY</div>
</div><br>
</div></div><div></div><div><div><div><div>JOB STATUS:</div> <div>OPEN</div>
</div><br>
<div><div>EFFECTIVE:</div> <div>2025-26</div>
</div><br>
<div><div>POSTING DATE:</div> <div>04/09/2026</div>
</div><br>
<div><div>CLOSING DATE:</div> <div>04/17/2026 04:30 PM</div>
</div><br>
<div><div>POSTING NUMBER:</div> <div>00058454</div>
</div><br>
<div><div>SCHOOL/DEPARTMENT:</div> <div>Information &amp; Instructional Technology</div>
</div><br>
<div><div>LOCATION:</div> <div>Prince William County,VA</div>
</div><br>
<div><div>POSITION TITLE:</div> <div>TECHNICAL SUPPORT SPECIALIST - 250 DAY</div>
</div><br>
<div><div>ADDITIONAL</div>
</div><br>
<div><div>INFORMATION/REQUIREMENTS:</div>
<div><p>An essential function of this position is the ability to work in person and physically report for work on site.</p><br>
<p></p>
<p>7.5 hours/day</p></div><br>
</div><br>
<div><div>JOB SUMMARY:</div> <div>This position involves working in the installation, configuration, operation, repair, maintenance, troubleshooting, and security management of technology resources within the School Division. This position provides support to users in the use of software and technology hardware and is performed under the general supervision of the Supervisors of Workstation Support. To perform this job successfully, it is necessary to collaborate on an ongoing basis with the school based Instructional Technology Coach (ITC).</div>
</div><br>
<div><div>Job Description</div>
</div><br>
</div></div><div></div><div><div><div><div>SALARY:</div> <div>Hiring Range: $37.30 - $58.18/hour ($69,937 - $109,096/year)</div>
</div><br>
<div><div>DAYS:</div> <div>250</div>
</div><br>
<div><div>FULL TIME/PART TIME:</div> <div>Full Time</div></div></div></div></div>

TECHNICAL SUPPORT SPECIALIST

Ascendant

<p><b>About Us</b></p><p>We are a growing Managed Service Provider (MSP) supporting small and mid-sized businesses across New Jersey, New York, and Pennsylvania. Our team delivers hands-on IT support, cybersecurity, and infrastructure management for organizations that rely on dependable technology to run their business.</p><p>We are hiring an IT Support Specialist to join our support desk team. This role is client-facing and fast-paced, ideal for someone who enjoys troubleshooting, learning, and working directly with end users.</p><p>If you&rsquo;re motivated, communicate well, and want to grow technically and professionally, we provide the structure and mentorship to help you do exactly that.</p><p><b>Role Overview</b></p><p>As an IT Support Specialist, you&rsquo;ll be responsible for providing front-line technical support to our managed clients. You&rsquo;ll diagnose issues, resolve tickets, assist with onboarding new environments, and help maintain stable systems across multiple client networks.</p><p>Strong communication skills are required &mdash; you will speak with clients daily by phone, email, and ticketing system.</p><p><b>Work Location (Remote)</b></p><p>This is a fully remote position. Team members may work from any location within the United States, with no requirement for onsite presence.</p><p><b>Key Responsibilities</b></p><p><i><b>End User Support</b></i></p><ul><li>Provide remote technical support for desktops, laptops, printers, mobile devices, and applications</li><li>Respond to help desk tickets and work issues through resolution</li><li>Communicate clearly with clients while troubleshooting technical problems</li></ul><p><i><b>Systems &amp; Infrastructure</b></i></p><ul><li>Support Windows Server environments including Active Directory, DNS, and Group Policy</li><li>Administer Microsoft 365 (email, users, security settings)</li><li>Assist with on-prem Exchange and cloud email environments</li><li>Monitor LAN/WAN connectivity and address performance issues</li><li>Respond to system alerts generated by monitoring tools</li></ul><p><i><b>Device Management</b></i></p><ul><li>Configure and deploy workstations and mobile devices</li><li>Assist with hardware installs, upgrades, and replacements</li></ul><p><i><b>Documentation &amp; Process</b></i></p><ul><li>Document troubleshooting steps, client environments, and internal procedures</li><li>Follow established workflows while contributing improvements over time</li></ul><p><i><b>Team Collaboration</b></i></p><ul><li>Work alongside senior technicians on escalations and projects</li><li>Assist with client onboarding and IT initiatives</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Excellent written and verbal communication skills</li><li>Strong troubleshooting mindset</li><li>Comfortable speaking with clients on the phone</li></ul><p><i><b>Experience with:</b></i></p><ul><li>Windows desktops and servers</li><li>Active Directory</li><li>Microsoft 365 / Exchange</li><li>Understanding of networking concepts</li><li>Self-motivated with the ability to manage multiple tasks</li><li>Willingness to learn and grow in a structured MSP environment</li></ul><p><b>Compensation &amp; Benefits</b></p><p>We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, and professional development opportunities. If you are a highly skilled IT professional looking for a challenging role in a dynamic environment, we encourage you to apply.</p><p><b>Please note:</b><br/>Candidates should be prepared for a technical assessment covering items listed on their resume. Salary will be based on qualifications.</p><p>Job Type: Full-time</p><p>Pay: $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li></ul><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>managed service provider: 1 year (Preferred)</li><li>Help desk: 4 years (Preferred)</li></ul><p>Work Location: Remote</p>

IT Support Specialist III

City of Pearland, TX

<div><p>The City of Pearland is in search for a dedicated <b>full-time IT Support Specialist</b> to join our dynamic Information Technology department.</p><ul><li>
Are you <b>data-driven</b>?</li><li>
Do you thrive on being <b>results-oriented</b>?</li><li>
Can you excel in a <b>fast-paced, high-tech environment</b>?</li></ul><p>
If you answered <i>yes</i>, this could be the perfect opportunity for you to shine! Help us keep our city connected and running efficiently while advancing your IT career.</p><p><i>
The </i><b><i>IT Support Specialist</i></b><i> earns a competitive salary of </i><b><i>$22.92-24.81 per hour</i></b><i> based on qualifications. Additionally, the </i><b><i>city pays all premiums</i></b><i> for our employees' </i><b><i>dental, long-term disability protection, and life insurance</i></b><i> plus the </i><b><i>majority portion of the medical premium</i></b><i> for employees and their dependents. We also offer a </i><b><i>retirement plan</i></b><i> through the Texas Municipal Retirement System (TMRS) with a </i><b><i>2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave</i></b><i>, and an active </i><b><i>wellness program</i></b><i> focusing on physical, mental, and financial health.</i></p><p><b><i><br>
ABOUT THE CITY OF PEARLAND IT SUPPORT SPECIALIST</i></b></p><p><i>
The City of Pearland </i>is one of the fastest growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked as one of the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer including professional sports, world-class cultural amenities, and recreation.</p><p><br>
Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged.</p><p></p><p><b><br>
Essential Job Functions:</b></p><ul><li>
Answers calls for tech support; answers the IT emergency line and calls or emails for support.</li><li>
Implements IT projects for departments within the City.</li><li>
Installs and upgrades software for users and vendors; performs upkeep, management, and administration of IT systems.</li><li>
Gathers information and data for various IT projects to increase user efficiency; creates new and updated workplace tools.</li><li>
Presents IT information and guidance that could lead to actionable events or purchases.</li><li>
Provides information and guidance on how to effectively complete departmental tasks from a technological perspective.</li><li>
Enforces IT policies and procedures.</li><li>
You will provide technical support to all users and systems within the City of Pearland.</li></ul><p><b>
Education, Certifications, and Experience:</b></p><ul><li>
Requires an Associate's Degree or specialized courses/training equivalent to the satisfactory completion of two years of college in information technology or a closely related field.</li><li>
Requires two years of information technology support or closely related experience.</li><li>
One year of Audio-Visual experience preferred</li></ul><p></p><p><b><br>
Special Certifications and Licenses:</b></p><ul><li>
Valid Texas Driver's License</li><li>
CompTIA A+</li><li>
CompTIA Net+</li><li>
CompTIA Sec+</li></ul></div><p></p>

Reagan Outdoor Advertising

<div><p>We are seeking a <b>Tier 1 IT Support Specialist</b> to provide frontline technical support to internal users. This role is ideal for someone early in their IT career who is customer-focused, detail-oriented, and eager to grow their technical skill set in a hands-on, in-office environment.</p>
<p><b>Key Responsibilities</b></p>
<ul>
<li>Serve as first point of contact for IT support requests via helpdesk tickets</li>
<li>Troubleshoot basic hardware, software, and connectivity issues</li>
<li>Perform password resets and assist with authentication issues</li>
<li>Support email, productivity software, and common business applications</li>
<li>Assist with onboarding and offboarding tasks (account setup, equipment prep)</li>
<li>Image, configure, deploy, and support laptops, desktops, and peripherals</li>
<li>Provide remote and desk-side support to end users</li>
<li>Support conferencing rooms, webcams, headsets, and related equipment</li>
<li>Escalate complex issues to Tier 2 / senior IT staff as needed</li>
<li>Document known issues and solutions in step-by-step knowledge base articles</li>
<li>Follow established IT processes and security best practices</li></ul><br>
<p>
<b> Required Skills &amp; Experience</b><br>
</p><ul><li>Familiarity with iPhones and ability to perform basic troubleshooting and user support</li>
<li>Good customer service and communication skills</li>
<li>Basic understanding of Windows OS, user accounts, and common office software</li>
<li>Ability to follow procedures, document work, and manage multiple tickets</li>
<li>Comfortable working independently and as part of a team</li>
<li>Willingness to learn new systems and technologies</li></ul><br>
<p>
<b> Nice to Have</b><br>
</p>
<ul><li>Prior experience in a Helpdesk, Desktop Support, or IT Support role (or equivalent internship / training)</li>
<li>Familiarity with Active Directory user management</li>
<li>Experience with remote support tools</li>
<li>Basic knowledge of endpoint management or imaging tools</li>
<li>IT-related certifications (A+, Network+, etc.)</li></ul><br>
<p>
<b> Work Environment</b><br>
</p>
<ul><li>Full-time, in-office position</li>
<li>Monday&ndash;Friday schedule</li>
<li>No remote work</li></ul><br>
<p>
<b>Compensation &amp; Benefits</b><br>
</p>
<ul><li>Salary: $55,000 - $60,000 per year (based on experience and qualifications)</li>
<li>Health, Life, and Dental Insurance</li>
<li>401(k) Retirement Plan</li>
<li>Cell Phone Compensation</li>
</ul>
<p>Applications must be submitted via email to Support@Reaganusa.com. Subject line must read: IT Support Specialist. Unsolicited phone calls or in-person visits will disqualify applicants.
</p>
<div><b>An Equal Opportunity Employer</b><br>
We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.</div></div>

IT Support Specialist I (Tier 1)

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