it technical support specialist

Premier NX

<div>
 Position Summary:
 
 
 We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.
 
 
 Key Responsibilities:
 
 
 <ul>
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 Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
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 Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.
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 Troubleshoot VPN access, and remote desktop issues.
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 Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
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 Assist in maintaining and monitoring cloud environments such as AWS or Azure.
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 Ensure system security through access controls, backups, and regular software updates.
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 Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.
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 Document technical issues, resolutions, and standard operating procedures.
 </li>
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 Bachelors degree in computer science.
 </li>
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 2+ years of experience in IT support, helpdesk, or technical support role.
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 Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.
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 Knowledge of cloud services such as AWS or Azure and VPN configuration.
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 Understanding of network protocols, routers, switches, and firewalls (basic level).
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 Strong problem-solving and communication skills.
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 Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).
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 Any relevant Vendor Certification will be a plus.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Certifications:
 
 
 Relevant Certifications like below will be a plus:
 
 
 <ul>
 <li>
 Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)
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 <li>
 Microsoft Certified: Azure Administrator Associate (AZ-104)
 
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
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 Good English communication skills.
 </li>
 <li>
 Ability to work as a team player.
 </li>
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 Continuous learner with a growth mindset.
 
 
 
 </li>
 </ul>
 Location &amp; Reporting:
 
 
 Location: NASTP, Cantt Lahore.
 
 
 Reports To: IT Manager
 
 
 What we offer:
 
 
 <ul>
 <li>
 Market-competitive salary
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 Career growth opportunities
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 Learning &amp; development programs
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 On-the-job training
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 Medical Coverage (IPD)
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 Life Insurance
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 Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
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 Provident Fund
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 Employee Old Age Benefits (EOBI)
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 Employee engagement &amp; wellness initiatives
 
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 </ul>
</div>

IT Support Specialist

Telelinkz

Job SummaryWe are seeking a skilled and proactive IT Support Specialist to provide technical assistance and support to our employees. The ideal candidate will be responsible for maintaining computer systems, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization.Key Responsibilities<ul><li>Provide technical support for hardware, software, printers, and network-related issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Troubleshoot system and network problems, diagnosing and resolving faults</li><li>Set up new users&rsquo; accounts and profiles and manage access rights</li><li>Maintain and monitor computer networks and systems</li><li>Perform routine maintenance and updates of systems and software</li><li>Ensure data backup and system security procedures are followed</li><li>Maintain IT inventory (laptops, desktops, headsets, routers, etc.)</li><li>Coordinate with vendors for hardware/software procurement and repairs</li><li>Document issues and maintain records of technical support activities</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field (preferred)</li><li>Proven experience as an IT Support Specialist or similar role</li><li>Strong knowledge of Windows operating systems and MS Office</li><li>Basic understanding of networking concepts (LAN/WAN, routers, switches)</li><li>Familiarity with troubleshooting hardware and software issues</li><li>Good understanding of cybersecurity practices</li><li>Strong problem-solving and communication skills</li><li>Ability to work independently and manage multiple tasks</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

NOOKS

<div><div>ABOUT NOOKS

Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation's warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset.</div>
ABOUT THE ROLE

The IT Support Specialist serves as the frontline resource for day-to-day technical support, troubleshooting, and system maintenance across the site. In this role, you will assist end users with technical issues, help maintain IT infrastructure, and ensure smooth operations of core systems and applications. The IT Support Specialist will work closely with the IT Systems Manager to resolve escalated issues, contribute to system improvements, and gain the hands-on experience needed to advance into more senior administration roles.

KEY RESPONSIBILITIES:
<ul>
<li>Provide Tier I and Tier II technical support to end users, including troubleshooting hardware, software, and network-related issues.</li>
<li>Assist in the physical setup and maintenance of IT systems, including workstation deployment, monitor mounting, cable management, and peripheral installation.</li>
<li>Perform basic system administration tasks such as account creation, permissions updates, and patching under the supervision of senior staff.</li>
<li>Maintain detailed documentation of support requests, troubleshooting actions, resolutions, and configuration changes to ensure accurate records throughout the complete system lifecycle.</li>
<li>Escalate complex or unresolved issues to senior staff as appropriate.</li>
<li>Ensure all work is completed in compliance with organizational cybersecurity policies and procedures, to include applicable DoD security standards.</li>
<li>Collaborate with cross-functional teams to support secure and compliant system operations.</li>
<li>Contribute to IT projects and system improvements to develop foundational system administration skills.</li>
</ul>
THE SKILLSET:
<ul>
<li>3-5 years of experience in IT support, helpdesk, or system administration (DoD experience is preferred).</li>
<li>Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire (e.g., CompTIA Security+)</li>
<li>Foundational knowledge of Windows and Linux operating systems, networking concepts, and common IT troubleshooting practices.</li>
<li>Familiarity with account management, permissions, patching, and basic system administration tasks.</li>
<li>Strong documentation skills with the ability to track and maintain accurate records of technical work.</li>
<li>Excellent communication and customer service skills with the ability to support users at all technical levels.</li>
<li>Ability to work collaboratively in a team-oriented environment.</li>
<li>Must be able to lift and set up IT equipment (e.g., monitors, workstations, and servers) as part of physical system support.</li>
</ul>
ELIGIBILITY + CLEARANCE
<ul>
<li>Candidate must be a United States citizen and capable of maintaining Security eligibility up to the Top Secret/SCI level within 45 days of hire.</li></ul></div>

Stellar Hunters

<div>
 We are seeking a customer-focused and technically capable
 
 IT Support Specialist
 
 to join our IT team. The ideal candidate will provide day-to-day technical support to employees, troubleshoot hardware and software issues, manage incidents and requests through the ticketing system, and contribute to maintaining a secure and efficient workplace technology environment. This role requires strong problem-solving skills, excellent communication, and the ability to work collaboratively across teams to ensure timely resolution of IT issues.
 
 
 Key Responsibilities for IT Support Specialist
 
 
 <ul>
 <li>
 Serve as the first point of contact for internal users via phone, email, chat, and ticketing system; prioritize, document, and resolve incidents and service requests in a timely manner.
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 Troubleshoot, diagnose, and repair desktop and laptop hardware, peripherals, and mobile devices; perform OS and application installations, upgrades, and configurations.
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 Support and maintain corporate software applications, including installing, configuring, and updating authorized business applications and assisting users with application-specific issues.
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 Manage user accounts, permissions, and access in identity and access management systems; perform onboarding and offboarding tasks including provisioning/deprovisioning hardware, email, and system access.
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 Assist with network troubleshooting and connectivity issues, including wired and wireless networks, VPN access, and basic firewall or router configuration in coordination with network engineers.
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 Document troubleshooting steps, resolutions, knowledge base articles, and standard operating procedures to promote self-help and reduce recurring incidents.
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 Participate in IT asset inventory management, including tracking, imaging, deploying, and disposing of equipment in accordance with company policies.
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 Maintain IT security best practices by applying patches, updates, and endpoint protection tools; escalate security incidents and collaborate with security and compliance teams as needed.
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 Collaborate with cross-functional teams on IT projects, deployments, and upgrades; provide after-hours or on-call support as required for critical issues or scheduled maintenance.
 
 
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 </ul>
 
 Required Qualifications - IT Support Specialist Skills &amp; Experience
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
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 2+ years of hands-on experience in IT support, help desk, or desktop support roles supporting Windows and macOS environments.
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 Working knowledge of common office productivity software (e.g., Microsoft 365), remote support tools, ticketing systems (e.g., Jira, ServiceNow), and basic networking concepts.
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 Familiarity with Active Directory, Azure AD, identity management, and MFA implementations; experience with mobile device management (MDM) is a plus.
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 Strong troubleshooting and analytical skills, with an emphasis on customer service and clear communication to non-technical users.
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 Ability to manage multiple concurrent requests, maintain accurate documentation, and follow established processes and escalation paths.
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 Comfort working in a fast-paced environment and willingness to learn new technologies and tools as business needs evolve.
 
 
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 </ul>
 
 Preferred Qualifications - Certifications &amp; Tools
 
 
 
 <ul>
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 Industry certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals, or equivalent are preferred.
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 Experience with endpoint management and imaging tools, cloud platforms (e.g., Azure, AWS), and basic scripting (PowerShell, Bash) is desirable.
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 Previous experience supporting hybrid work environments and collaboration tools (e.g., Microsoft Teams, Zoom) is a plus.
 
 
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 </ul>
 
 Work Environment &amp; Compensation - IT Support Specialist Salary &amp; Benefits
 
 
 
 <ul>
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 Full-time position with a hybrid or onsite work model depending on team needs.
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 Competitive salary commensurate with experience and a comprehensive benefits package, including health insurance, retirement plan options, and paid time off.
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 Opportunities for professional development, training support, and assistance with certifications to advance technical skills.
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 Collaborative team environment committed to diversity, equity, and inclusion and supportive of career growth within the company.
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 </ul>
</div>

Dale WorkForce Solutions

<div>
 
 Job Summary
 
 
 
 We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote
 
 
 technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both
 
 
 independently and with the broader support team. The End User Support team is
 
 
 singularly focused on delivering a seamless technology experience for all users. The
 
 
 right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via
 
 
 </li>
 </ul>
 in-person, phone, chat, and email-based support channels.
 
 
 <ul>
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 Troubleshoot technology issues related to hardware, software, user accounts, trading
 
 
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 </ul>
 environments, operating systems, and mobility
 
 
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 Fulfill IT hardware requests requiring delivery, setup, or low-level hardware
 
 
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 </ul>
 troubleshooting for end users in the office where you're based.
 
 
 <ul>
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 Escalate issues to senior members of the technical support team, infrastructure
 
 
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 </ul>
 teams, platform engineering teams, and/or third-party vendors to ensure end-user
 
 
 issues are fixed at their root and do not recur.
 
 
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 Provide excellent customer service experiences for all end users, traders, and senior
 
 
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 </ul>
 leadership, acting as the end user's advocate, ensuring their issues are fully fixed and
 
 
 they have an optimal IT experience.
 
 
 <ul>
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 Collaborate effectively with both local and remote or distributed team members to
 
 
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 </ul>
 accomplish small support tasks and large technical projects.
 
 
 
 What We're Looking For
 
 
 
 <ul>
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 7
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 years of relevant technical support experience in a medium to large, complex, and
 
 
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 </ul>
 fast-moving enterprise environment.
 
 
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 Advanced knowledge of Windows, macOS, Linux, iOS, Android, networking, and
 
 
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 </ul>
 information security topics.
 
 
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 Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft
 
 
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 </ul>
 Exchange, TCP/IP, and VPN.
 
 
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 Working knowledge of messaging platforms, telecommunication tools, collaboration
 
 
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 </ul>
 tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
 
 
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 Ability to communicate effectively and professionally across all settings to technical
 
 
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 </ul>
 and non-technical audiences of all tenure and seniority.
</div>

Moko Enterprises LLC

Job DescriptionWe are looking for a reliable and technically capable IT Support Specialist to join our team in Abu Dhabi. This role is ideal for someone who enjoys troubleshooting, assisting users, and maintaining stable IT systems in a professional environment.You will be responsible for providing day-to-day technical support and ensuring smooth operation of internal systems.Key Responsibilities<ul><li>Provide first-level technical support via email, chat, and internal systems</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Assist employees with system access and account management</li><li>Maintain and update IT documentation and support logs</li><li>Coordinate with senior IT staff for escalations when necessary</li><li>Ensure compliance with company IT security policies</li></ul>Requirements<ul><li>Basic to intermediate IT knowledge</li><li>Familiarity with Windows OS, Microsoft Office, and networking basics</li><li>Good communication skills (English required)</li><li>Strong problem-solving abilities</li><li>Ability to work independently and meet deadlines</li><li>Previous IT support experience is preferred but not mandatory</li></ul>نوع الوظيفة: دوام كامل, دائم, لحديثي التخرجالراتب المدفوع: AED٧٬٥٠٠٫٠٠&nbsp;لكل شهر

Tom's Pest Control

Remote Google Ads/PPC &amp; Technical Support Specialist for a Australian based Company.Tom&rsquo;s Pest Control is a well-established Australian company providing industry-leading pest control services nationwide.Role SummaryThe Remote Digital Marketing &amp; IT Support Specialist supports the company&rsquo;s digital growth by managing and optimizing PPC/Google Ads campaigns while providing remote IT and technical support to ensure smooth day-to-day operations across systems, users, and digital platforms.This is a fully remote role requiring strong ownership, reliability across time zones, and the ability to work independently.Key ResponsibilitiesPPC &amp; Performance Marketing<ul><li>Plan, launch, and optimize Google Ads &amp; PPC campaigns.</li><li>Manage budgets and maximize ROAS and conversions.</li><li>Perform keyword research and competitor analysis.</li><li>Monitor campaign performance (CTR, CPC, CPA, Conversion Rate).</li><li>Set up and manage Google Analytics, Tag Manager &amp; conversion tracking.</li><li>Write and optimize ad copy and campaign structures.</li><li>Prepare weekly &amp; monthly performance reports.</li><li>Recommend data-driven improvements.</li></ul>Remote IT &amp; Technical Support<ul><li>Provide remote technical support to staff (hardware, email, software, access).</li><li>Troubleshoot login, connectivity, and system issues.</li><li>Manage user accounts, permissions, and basic security.</li><li>Assist with remote software installation and updates.</li><li>Support website basic technical maintenance and integrations.</li><li>Support CRM, email systems, and marketing tools technically.</li></ul>Digital &amp; Technical Operations<ul><li>Manage tracking pixels and conversion setup.</li><li>Ensure smooth operation of digital tools and automation.</li><li>Document processes and technical troubleshooting steps.</li></ul>RequirementsExperience<ul><li>2&ndash;5 years experience in Google Ads / PPC.</li><li>Practical remote IT support experience.</li><li>Experience working with remote or international teams preferred.</li><li>Previous overnight work experience preferable.</li><li>Google Ads, Google Analytics, Tag Manager.</li><li>Basic networking &amp; troubleshooting knowledge.</li><li>Remote support tools (TeamViewer, AnyDesk, Microsoft 365, Google Workspace).</li><li>Strong communication and documentation skills.</li><li>Ability to work independently and manage time.</li><li>Excellent English (written &amp; spoken).</li></ul>Job Type: Full-timePay: E&pound;40,000.00 - E&pound;60,000.00 per month

Remote Google Ads/PPC & Technical Support Specialist

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Remote Google Ads/PPC & Technical Support Specialist