it technician

Quattris Global

We are seeking a skilled IT Technician to support on-site installation of IT and network equipment. This role involves hands-on hardware installation, basic network setup, and coordination with a remote technical team.Responsibilities:<ul><li>Install and rack IT &amp; network equipment (switches, routers, firewalls, access points)</li><li>Perform basic network connections and patching</li><li>Power up devices and perform basic connectivity checks</li><li>Follow deployment guidelines and site instructions</li><li>Report installation status and issues to the remote team</li></ul>Requirements:<ul><li>Proven experience as an IT / Network Technician</li><li>Hands-on experience with IT and network hardware installation</li><li>Ability to work independently on-site</li></ul>Job Type: Part-timePay: 600.00TRY - 750.00TRY per hourLocation:<ul><li>ıstanbul (Preferred)</li></ul>

IT Technician

Computer and Systems center

Your main job as an IT Support Technician is maintaining the computer, Simple network systems And CCTV installations.Your duties include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems.Installing, configuring and maintaining software and hardware components of computer, network systems and CCTV installations and configurations.<ul><li>Diagnosing and troubleshooting software and hardware issues</li><li>Repairing and replacing damaged computer and network components</li><li>Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software</li><li>Supporting people whenever they encounter challenges with computers and network devices</li><li>Maintaining and updating technical documentation regularly</li><li>Testing new hardware and software before full-scale installation</li><li>Proven work experience in IT support or IT technician roles</li><li>In-depth knowledge of Windows operating systems</li><li>Practical experience with internet and network security protocols</li><li>Problem-solving skills</li><li>Technical documentation skills</li><li>Organisational and interpersonal skills</li></ul>Minimum Education level: High school or equivalent (preferred).Technical Experience: 2 years minimum (preferred).Job Types: Full-time, PermanentPay: AED1,500.00 - AED2,000.00 per monthAbility to commute/relocate:<ul><li>Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>License/Certification:<ul><li>UAE Drivers license (Required)</li></ul>

JCPenney

<div>Overview<div> 
IT Technician &ndash; Technology 
Provide IT technical support for fulfillment operation center. Work independently and with minimal supervision. Responsible for prioritizing work based on criticality. Responsible for individual workload and the implementation of efficient time-management practices to ensure that all individual work is addressed within established SLAs. 
Primary Responsibilities: 
<ul><li>Provide IT technical support for incidents of up to high complexity.</li><li>Analyze, troubleshoot, and resolve incidents in a timely manner ensuring minimal disruption to the internal customer.</li><li>Follow company IT operational standards for reporting, monitoring, troubleshooting, and documenting issues.</li><li>Assess issues and recommend alternative actions for incident resolution if available.</li><li>Facilitate escalation and communication with home office and/or offshore IT teams, and/or vendors, to resolve local incidents that require more advanced knowledge and skillset.</li><li>Hardware installation, configuration, and maintenance of all desktops, laptops, and peripherals.</li><li>Hardware installation, configuration, and maintenance of all RF and RFID equipment.</li><li>Perform Bare-Metal desktop builds using Windows SCCM</li><li>Perform software installations using Windows Software Center Support Console</li><li>Understand business processes being supported in fulfillment center and the related critical applications.</li><li>Interact with business customers and react accordingly to changing environments and business needs.</li><li>Support the policies, practices, and methodologies of the IT organization.</li><li>Participate in IT Field Operation initiatives and projects as they arise.</li><li>Identify trends to proactively prevent problems and escalations.</li><li>Ability to lift MINIMUM POSITION SPECIFICATION GUIDELINES</li></ul>
Basic Knowledge: 
<ul><li>Technical Institute/Associate Degree in Computer Information Systems or related subject matter; equivalent formal training</li><li>Proficient aptitude for logical thinking and analytical processing</li><li>Strong communication skills, written and verbal</li><li>Strong partnering and teamwork skills</li><li>Customer focused</li><li>Multi-tasking</li><li>Ability to work in a fast-paced environment</li></ul>
Positional Knowledge: 
<ul><li>Proficient knowledge of PC / LAN hardware troubleshooting and basic knowledge of workstation software</li><li>Proficient knowledge of Windows operating system and networking</li><li>Proficient knowledge of Unix operating systems</li><li>Proficient knowledge of BMC Remedy ITSM software for incident, problem, work order, asset, and change management</li></ul>
Previous Experience: 
<ul><li>Proven work experience or demonstrated knowledge with IT support, PC/LAN and other related hardware/software</li></ul>
Enjoy a rewarding career at JCPenney Corporate, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers. 
<ul><li>Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.</li><li>On-site amenities: Daycare, Grab &amp; Go Store, Coffee Shop, the Local Kitchen, fitness center, free garage parking, golf simulator, arcade, pickleball courts, and vibrant co-working spaces, meeting rooms and wellness rooms.</li><li>Exciting location: Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.</li><li>Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.</li><li>Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.</li></ul>
About JCPenney: 
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company&rsquo;s product assortment meets customers&rsquo; everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop &ndash; from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney&rsquo;s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn. 
For more opportunities to join our team please visit our careers page.</div> 
 
Pay Range 
 
USD $22.31 - USD $27.89 /Hr.</div>

One Step Beyond, Inc

The IT Technician provides Tier 1 and Tier 2 technical support for all organizational users across OSBI campuses. This role is responsible for troubleshooting, resolving, and escalating technology issues while delivering excellent customer service in support of OSBI&rsquo;s mission.The IT Technician assists in maintaining organizational IT infrastructure, supports asset tracking, and collaborates with the IT Manager on systems administration, cybersecurity monitoring, and vendor coordination. This role does not serve as the primary infrastructure decision-maker but plays a critical support role in maintaining stable, secure, and user-friendly technology systems.Qualifications&middot; Associate degree in IT, Computer Science, or related field required; Bachelor&rsquo;s degree preferred.&middot; 1&ndash;3 years of IT support experience in a professional environment.&middot; Experience supporting:o Windows and Mac OSo Microsoft 365 (user administration, licensing, basic troubleshooting)&middot; Foundational understanding of networking concepts (TCP/IP, Wi-Fi, switches, firewalls).&middot; Exposure to enterprise tools such as Cisco Meraki and Microsoft 365 preferred but not required.&middot; Prior customer service experience required.&middot; Experience in nonprofit or mission-driven environments preferred.&middot; Strong communication and documentation skills.&middot; Ability to prioritize and manage multiple support requests effectively.Responsibilities:1. Tier 1 &amp; Tier 2 IT Support&middot; Field incoming IT support requests via ticketing system, phone, and in-person.&middot; Respond within 1 business day to establish resolution timelines.&middot; Resolve:o Password resetso Account provisioningo Email and M365 access issueso Printer connectivityo Basic network connectivityo Software troubleshootingo Hardware diagnostics&middot; Escalate Tier 3 / infrastructure-level issues to the IT Manager or appropriate vendor.&middot; Maintain accurate ticket documentation and resolution notes.Resolution Targets (Service-Level Goals, Not Guarantees):&middot; Low complexity: within 1&ndash;2 business days&middot; Medium complexity: within 3&ndash;5 business days&middot; High complexity: escalated within 1 business day2. Hardware &amp; Asset Management&middot; Inventory and track all organizational IT assets.&middot; Prepare and deploy new computers and devices.&middot; Re-image and reassign equipment as needed.&middot; Coordinate warranty and repair services with vendors under direction of IT Manager.&middot; Assist with network hardware installations (cabling, workstation setup).3. Systems &amp; Infrastructure Support (Assistive Role)&middot; Assist IT Manager with:o User administration in Microsoft 365o SaaS platform implementation supporto Printer fleet troubleshooting (e.g., enterprise devices such as Canon)o Firewall and access point troubleshooting in environments such as Cisco Meraki&middot; Monitor alerts and escalate security or network concerns promptly.&middot; Support routine patching and updates across endpoints.Note: Infrastructure configuration, cybersecurity threat mitigation, and vendor contract negotiation remain the responsibility of the IT Manager.4. Vendor &amp; Service Coordination (Support Role)&middot; Submit service tickets with vendors (e.g., Microsoft, Comcast, Canon) as directed.&middot; Track open issues and update IT Manager on status.&middot; Document recurring vendor-related problems.5. Training &amp; Onboarding Support&middot; Provide basic IT orientation for new employees.&middot; Offer guidance on best practices for password security, phishing awareness, and safe technology use.&middot; Create simple documentation and how-to guides as needed.Customer Service Expectations&middot; Maintain a respectful, patient, and service-oriented approach.&middot; Communicate clearly and professionally with all stakeholders.&middot; Provide status updates on open requests.&middot; Support colleagues in a manner consistent with OSBI&rsquo;s mission and values.Continuous Improvement:&middot; Continuously evaluate job procedure and effectiveness and collaborate with the Senior Director of Operations to implement improvements and best practices adjustments to processes and procedures within the organization.&middot; Seek opportunities to collaborate with and learn from colleagues to achieve a greater degree of service to the organization and its program members.&middot; Demonstrate self-awareness of strengths and challenges and implement strategies to enhance strengths and address challenges.Pay: $15.75 per hourApplication Question(s):<ul><li>Are you ok with posted pay rate?</li><li>This role is part time, are you ok with part time?</li><li>Any schedule restrictions?</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>IT: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Glendale, AZ 85308 (Preferred)</li></ul>Work Location: In person

T. Baker Smith, LLC

<div>Job Description: 
Position Title
IT Technician 

Position Purpose
The IT Technician delivers responsive, high-quality technical support to associates across all offices. This role ensures reliable technology operation by resolving incidents, fulfilling service requests, and supporting deployments and asset management. The Technician serves as the primary contact for local support needs while executing consistent processes and communication firmwide. 

Essential Functions
<ul><li>Resolve Support Requests Quickly and Professionally
<ul><li>Respond promptly to incidents and service requests, ensuring courteous and efficient support.</li>
<li>Diagnose and resolve a wide range of hardware, software, and access-related issues with accuracy and follow-through.</li>
<li>Communicate clearly with users about progress, expectations, and resolution steps.</li>
<li>Record accurate work details and closure notes in the service desk system.</li> 
</ul></li></ul><ul><li>Deliver Consistent, Standards-Based End-User Support
<ul><li>Apply defined IT configurations, procedures, and standards in all support activities.</li>
<li>Maintain consistency in workstation setup, peripherals, and application installations.</li>
<li>Reinforce established security and compliance practices in daily operations.</li>
<li>Promptly report suspected security incidents or policy violations through established escalation channels.</li>
<li>Support a reliable, predictable user experience across all office locations.</li> 
</ul></li></ul><ul><li>Maintain Accurate Documentation and Clear Communication
<ul><li>Document all troubleshooting steps, outcomes, and configuration changes.</li>
<li>Contribute updates to shared knowledge resources and internal guides.</li>
<li>Communicate effectively with the IT Support Lead regarding recurring issues or user feedback.</li>
<li>Keep peers informed to ensure coverage and continuity of service.</li> 
</ul></li></ul><ul><li>Support System Staging, Deployment, and Asset Management
<ul><li>Prepare, configure, and stage systems for new associates and hardware refreshes.</li>
<li>Assist in imaging, setup, and deployment coordination across offices.</li>
<li>Track assets through the full lifecycle to maintain inventory accuracy.</li>
<li>Keep staging and storage areas organized, labeled, and deployment-ready.</li> 
</ul></li></ul><ul><li>Collaborate and Escalate Effectively with IT Peers
<ul><li>Coordinate with the IT Support Lead for prioritization and escalation of complex issues.</li>
<li>Work cooperatively with technicians in other offices to ensure seamless support coverage.</li>
<li>Share technical insights and assist teammates to improve team capability.</li>
<li>Demonstrate professionalism, patience, and clarity in all interactions.</li> 
</ul></li></ul>Supervisory Responsibilities
None. 

Collaborative Responsibilities
The IT Technician works closely with the IT Support Lead and peers across all offices to maintain consistent service standards and coverage. The role supports the IT Support Manager by executing established processes and communicating recurring issues or opportunities for improvement. Collaboration with Infrastructure and Innovative Solutions teams occurs as needed for system-level or application-specific support. 

Physical Requirements
While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to operate, handle, maneuver and/or manipulate objects, tools or controls; reach with hands and arms; use manual dexterity to operate computer keyboard, calculator, and telephone; talk and hear; climb stairs; balance; stoop, kneel, and lift up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Minimum Requirements
<ul><li>Associate degree in Information Systems, Computer Science, or related field; or equivalent experience in IT support.</li>
<li>Two or more years of hands-on IT support experience, preferably in a multi-office environment.</li>
<li>Proficiency in troubleshooting Windows systems, Microsoft 365, and enterprise applications.</li>
<li>Strong communication, customer service, and documentation skills.</li>
<li>Ability to manage competing priorities and maintain professionalism under pressure.</li></ul> 

Work Environment
While performing the duties of this job, the associate is generally in a typical office and outdoor environment and is exposed to weather conditions. The noise level in the work environment is usually moderate. This position requires travel to: visit clients, tour project sites, other TBS office locations and visit other field locations, and thus, is exposed to the noise, dust, smells, and other environmental factors present in such an environment. Nights away from home are required. 

Hours of Work
This is a full-time, non-exempt position, requiring 40+ hours per week. Nights and weekend commitments to the organization, its associates and clients are required 
 
 
Job Requirements: 
<h1 class="jobSectionHeader">
POSITION DESCRIPTION</h1> 
Position Title
IT Technician 

Accountable To
<h2 class="jobSectionHeader">IT Support Manager</h2> 

Target Ratio
<h2 class="jobSectionHeader">Direct (billable) hours / Total hours worked</h2>
0% 

Position Purpose
The IT Technician delivers responsive, high-quality technical support to associates across all offices. This role ensures reliable technology operation by resolving incidents, fulfilling service requests, and supporting deployments and asset management. The Technician serves as the primary contact for local support needs while executing consistent processes and communication firmwide. 

Accountability Chart Responsibilities[TR1]
<ul><li>Resolve support requests quickly and professionally</li>
<li>Deliver consistent, standards-based end-user support</li>
<li>Maintain accurate documentation and clear communication</li>
<li>Support system staging, deployment, and asset management</li>
<li>Collaborate and escalate effectively with IT peers</li></ul> 

Essential Functions
<ul><li>Resolve Support Requests Quickly and Professionally
<ul><li>Respond promptly to incidents and service requests, ensuring courteous and efficient support.</li>
<li>Diagnose and resolve a wide range of hardware, software, and access-related issues with accuracy and follow-through.</li>
<li>Communicate clearly with users about progress, expectations, and resolution steps.</li>
<li>Record accurate work details and closure notes in the service desk system.</li> 
</ul></li></ul><ul><li>Deliver Consistent, Standards-Based End-User Support
<ul><li>Apply defined IT configurations, procedures, and standards in all support activities.</li>
<li>Maintain consistency in workstation setup, peripherals, and application installations.</li>
<li>Reinforce established security and compliance practices in daily operations.</li>
<li>Promptly report suspected security incidents or policy violations through established escalation channels.</li>
<li>Support a reliable, predictable user experience across all office locations.</li> 
</ul></li></ul><ul><li>Maintain Accurate Documentation and Clear Communication
<ul><li>Document all troubleshooting steps, outcomes, and configuration changes.</li>
<li>Contribute updates to shared knowledge resources and internal guides.</li>
<li>Communicate effectively with the IT Support Lead regarding recurring issues or user feedback.</li>
<li>Keep peers informed to ensure coverage and continuity of service.</li> 
</ul></li></ul><ul><li>Support System Staging, Deployment, and Asset Management
<ul><li>Prepare, configure, and stage systems for new associates and hardware refreshes.</li>
<li>Assist in imaging, setup, and deployment coordination across offices.</li>
<li>Track assets through the full lifecycle to maintain inventory accuracy.</li>
<li>Keep staging and storage areas organized, labeled, and deployment-ready.</li> 
</ul></li></ul><ul><li>Collaborate and Escalate Effectively with IT Peers
<ul><li>Coordinate with the IT Support Lead for prioritization and escalation of complex issues.</li>
<li>Work cooperatively with technicians in other offices to ensure seamless support coverage.</li>
<li>Share technical insights and assist teammates to improve team capability.</li>
<li>Demonstrate professionalism, patience, and clarity in all interactions.</li> 
</ul></li></ul>Supervisory Responsibilities
None. 

Collaborative Responsibilities
The IT Technician works closely with the IT Support Lead and peers across all offices to maintain consistent service standards and coverage. The role supports the IT Support Manager by executing established processes and communicating recurring issues or opportunities for improvement. Collaboration with Infrastructure and Innovative Solutions teams occurs as needed for system-level or application-specific support. 

Physical Requirements
While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to operate, handle, maneuver and/or manipulate objects, tools or controls; reach with hands and arms; use manual dexterity to operate computer keyboard, calculator, and telephone; talk and hear; climb stairs; balance; stoop, kneel, and lift up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Minimum Requirements
<ul><li>Associate degree in Information Systems, Computer Science, or related field; or equivalent experience in IT support.</li>
<li>Two or more years of hands-on IT support experience, preferably in a multi-office environment.</li>
<li>Proficiency in troubleshooting Windows systems, Microsoft 365, and enterprise applications.</li>
<li>Strong communication, customer service, and documentation skills.</li>
<li>Ability to manage competing priorities and maintain professionalism under pressure.</li></ul> 

Work Environment
While performing the duties of this job, the associate is generally in a typical office and outdoor environment and is exposed to weather conditions. The noise level in the work environment is usually moderate. This position requires travel to: visit clients, tour project sites, other TBS office locations and visit other field locations, and thus, is exposed to the noise, dust, smells, and other environmental factors present in such an environment. Nights away from home are required. 

Hours of Work
This is a full-time, non-exempt position, requiring 40+ hours per week. Nights and weekend commitments to the organization, its associates and clients are required. 

<div> <div><div>[TR1]Again, I cut this down - the details should be in the bulleted sections below. These should just be concise headers. Will use these in Accountability Chart.</div></div></div></div>

Nexus Family Healing

<div>Description:

Nexus Family Healing is seeking an IT Technician to join our team!
Our IT Tech provides remote and on-site technical installations, repairs, maintenance, and upgrades of hardware and/or software components to ensure optimal performance of systems.
At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.
Schedule/Location/Pay:<ul><li>
Full-time onsite opportunity</li><li>
Monday through Friday schedule</li><li>
Pay Range: $25-28 hourly</li></ul>
Nexus&rsquo; Comprehensive Benefits Include:<ul><li>
Four weeks paid time off (PTO) in the first year of employment</li><li>
Multiple options for health insurance coverage</li><li>
No-cost life insurance</li><li>
Short/long-term disability insurance</li><li>
401k match</li><li>
NEW &ndash; Talkspace Therapy Benefit for the whole family</li><li>
NEW &ndash; Hinge Health Benefit for the whole family</li><li>
NEW &ndash; Carrot Fertility Benefit</li><li>
Continuous learning and training opportunities</li><li>
Advancement pathways and internal promotion</li><li>
And much more!</li></ul>
Primary responsibilities:
Assist in the computer systems administration.<ul><li>
Install, maintain, and troubleshoot computing hardware, software, and peripherals to include the imaging of computer resources utilizing the Nexus imaging tools.</li><li>
Assist the Nexus IT team in troubleshooting, as necessary, service outages, degradation of services, or disruptions.</li><li>
As directed, assist in maintaining and troubleshooting the technology services to include active directory, printing, data/file management, and other applicable services.</li><li>
As directed, implement standardization initiatives to ensure compliance with the Nexus Technology strategic direction.</li></ul>
Provide End-User Support and Training.<ul><li>
Respond to end-user requests, incidents, questions, and other technology support requirements.</li><li>
Provide end-user training as necessary to ensure end-users are aware of the Nexus technology services and capabilities and the appropriate use of the services.</li><li>
Provide Tier I end-user deskside support for all Minnesota offices as necessary</li><li>
Maintain and manage ticketing platform (e.g. creating, updating, and resolving tickets, monitoring tickets assigned to the queue and processing first-in first-out based on priority, etc.)</li></ul>
Provide network support.<ul><li>
Assist in the installation, maintenance, troubleshooting, and end-user training and support of the organization&rsquo;s teleconferencing systems.</li><li>
Assist in the installation, maintenance, troubleshooting, and end-user training and support of the organization&rsquo;s telephony equipment to include cellular devices.</li><li>
Assist in the installation, maintenance, troubleshooting, and end-user training and support of the organization&rsquo;s network systems to include LAN, WAN, and WLAN</li><li>
As directed, install, maintain, and troubleshoot network associated hardware and software to include, firewalls, routers, switches, servers, wireless access points, etc. for all Minnesota offices.</li></ul>
Assist with administrative, logistic, and documentation support.<ul><li>
Maintain documentation regarding allocation, lifecycle, and repair status of all IT assets.</li><li>
Participate in Nexus IT meetings and collaborate with the Nexus IT team to innovate and advance the capabilities of the organization.</li></ul>
Requirements:

Required Education and Licensure:<ul><li>
Associates degree in computer science. In lieu of degree, may accept a combination of work-related experience and education.</li><li>
1+ year experience supporting end users in an IT department.</li><li>
Valid driver&rsquo;s license required. Must meet state regulating agency and Home Office driving requirements</li></ul>
Preferred Education and Experience:<ul><li>
2+ years&rsquo; experience supporting end users in an IT department or help desk environment.</li></ul>
At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.
ICARE Values &amp; Behavioral Competencies:<ul><li>
Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.</li><li>
Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.</li><li>
Agility: Exhibiting flexibility and adapting quickly.</li><li>
Responsiveness: Being quick, positive, and accurate.</li><li>
Excellence: Demonstrating quality results that surpass ordinary standards.</li></ul>
APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives &mdash; including your own!</div>

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