it technician

Allen County Public Library

<div><h2 class="jobSectionHeader"><b>IT Technician</b></h2><p><b>
Keep Technology Running. Keep Our Library Connected.</b></p><p>
Do you enjoy solving technical problems and helping people succeed with technology? The Allen County Public Library is looking for a customer-focused <b>IT Technician</b> to join our Information Technology team. In this role, you'll provide hands-on technical support for staff across our library system, ensuring that computers, devices, and technology remain reliable so our employees can deliver outstanding service to the community.</p><p>
If you enjoy troubleshooting, learning new technologies, and making a difference behind the scenes, we'd love to hear from you.</p><h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><p>
As an IT Technician, you'll play a key role in supporting the library's technology infrastructure by:</p><ul><li>
Installing, configuring, maintaining, and troubleshooting desktops, laptops, mobile devices, printers, and other peripherals</li><li>
Responding to Help Desk requests and ensuring issues are resolved promptly and professionally</li><li>
Managing user accounts in Active Directory and Microsoft 365, including password resets and access changes</li><li>
Assisting with network connectivity, basic server support, and escalating complex issues when needed</li><li>
Maintaining accurate documentation, asset inventories, and support records</li><li>
Contributing to disaster recovery readiness by keeping endpoint devices updated</li><li>
Participating in technology projects, system upgrades, and continuous improvement initiatives</li><li>
Providing friendly, easy-to-understand technical guidance and instruction to library staff</li></ul><h3 class="jobSectionHeader"><b>
What We're Looking For</b></h3><p>
We're seeking someone who is:</p><ul><li>
Passionate about technology and enjoys solving problems</li><li>
Customer-service oriented and patient when helping others</li><li>
Organized, detail-oriented, and able to manage multiple priorities</li><li>
A strong communicator who can explain technical concepts in a clear, approachable way</li><li>
Comfortable working both independently and as part of a collaborative IT team</li><li>
Curious and committed to staying current with evolving technology</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><p>
You may be a great fit if you have:</p><ul><li>
An associate degree in Information Systems or a related field <b>or</b> a high school diploma with formal IT training</li><li>
Two years of experience providing hardware and software technical support, or an equivalent combination of education and experience</li><li>
Experience supporting Windows computers, Microsoft 365, Active Directory, and LAN environments</li><li>
A valid driver's license</li></ul><h3 class="jobSectionHeader"><b>
Why Join Allen County Public Library?</b></h3><p>
At ACPL, technology powers everything from public services to behind-the-scenes operations. As part of our IT team, you'll have the opportunity to work on meaningful projects, support nearly 400 employees across multiple library locations, and help ensure our technology enables exceptional service for the community.</p><p>
We offer a comprehensive benefits package, opportunities for professional development, and a workplace built on our core values of <b>Integrity, Literacy &amp; Learning, People-First Service, Inclusion &amp; Belonging,</b> and <b>Teamwork</b>.</p><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li>
We offer a comprehensive and competitive benefits package, including:</li><li><ul><li>
Medical, dental, and vision insurance (starts on day 1)</li><li>
Library-paid pension plan (PERF)</li><li>
Generous PTO (3 weeks vacation + 2 weeks sick leave accrual)</li><li>
Wellness Bonus</li><li>
Employee Assistance Program</li></ul></li></ul><h3 class="jobSectionHeader"><b>
Schedule</b></h3><p><b>
The schedule for this position is Sunday - Thursday 8:00 a.m.-5:00 p.m. and is not flexible</b></p><p>
If you're ready to put your technical skills to work in an organization that makes a difference every day, we'd love to receive your application.</p></div>

IT Technician

OMW Corporation

<div><p><b>General Description</b></p>
<p>
OMW Corporation is a world leading supplier of custom manufactured mechanical parts and assemblies. We work for many of the world&rsquo;s most exciting companies in the New Space Industry, providing flight and function critical part families for commercial launch, satellites, avionics, and other areas. We continue to expand our expertise and continually grow and improve the organization. We're located in Novato, California in northern Marin County, just north of San Francisco and southwest of the beautiful Napa Valley.</p><br>
<p></p>
<p><b>
Job Description</b></p>
<p>
The IT Technician position will be on the front lines of OMW&rsquo;s IT systems support. As the face of IT, the IT Technician must have strong technical troubleshooting abilities, excellent communication skills, responsiveness and exhibit a willingness to interface with a combination of both technical and non-technical departments. The primary task of this position will be to troubleshoot and resolve endpoint issues, install, and support various IT systems, and assist with the day-to-day operations of OMW&rsquo;s IT infrastructure.</p><p></p><p><br>
OMW's IT Technician needs excellent interpersonal and communication skills. They must fully understand safety and regulatory requirements and have a sense of responsibility towards the company. The role requires adaptability, flexibility, and an agile mindset to manage competing priorities, support a broad range of work environments, and keep up with the fast pace of our team as we pursue meeting our customers' needs. Their goal is to support OMW's mission of delivering good products on time all while continuing to improve. The IT Technician plays a key role in supporting the sustainable growth and scalability of the organization.</p><br>
<p></p>
<p>
Note that this position may on occasion require work outside of normal business hours to support company needs. Long hours may be required.</p><br>
<p></p>
<p><b>
Job Responsibilities:
</b></p><ul><li>Provide onsite and remote support for the organization, responsible for troubleshooting and resolution of computer and mobile device hardware and software issues as well as telephone, printer, and networking issues.</li>
<li>Work with Linux OS, administrative tools, and file system management.</li>
<li>Maintain and install various wireless technologies (e.g., Bluetooth, Wi-Fi, RFID).</li>
<li>Maintain and work with wired infrastructure (e.g., CAT6, LC fiber).</li>
<li>Create, edit, and improve technical articles, KB&rsquo;s and other procedures for systems at OMW Corporation.</li>
<li>Support the management &amp; executive teams in implementing the best practices and policy of CMMC &amp; NIST.</li>
<li>Support and Maintain Google Business Suite and Microsoft 365 Tenancies.</li>
<li>Maintain a safe and LEAN work environment, including performing housekeeping duties.</li>
<li>Maintains and promotes a safe and clean working environment.</li>
<li>Meets attendance and punctuality standards.</li>
<li>Additional duties as assigned.</li></ul><br>
<p></p>
<p><b>
Job Requirements:</b></p>
<ul>
<li>Minimum of 4 years of experience with desktop support experience.</li>
<li>Minimum of 4 years of experience within a Windows and Linux environment.</li>
<li>Excellent customer service and interpersonal skills, strong attention to details with excellent follow-up.</li>
<li>Ability to establish priorities and manage workload effectively and efficiently.</li>
<li>Must be organized.</li>
<li>Must be willing to be onsite full-time.</li>
<li>Strong communication skills, both verbal and written, especially through email and interpersonal communication.</li>
<li>Knowledge of Microsoft Office programs.</li>
<li>Experience working with ERP systems (a plus, not required).</li>
<li>Working with Scripting &ndash; Python or PowerShell etc. (a plus, not required).</li></ul><br>
<p></p>
<p><b>
Education &amp; Experience:</b></p>
<ul>
<li>AS or BS degree in Information Technology, Computer Science, etc. preferred but not required. Equivalent experience is acceptable.</li></ul><br>
<p></p>
<p>
Compensation based on experience. Benefits include 100% company-paid healthcare for the employee (85% for family), generous paid time off accrual, retirement plan with company contribution, educational support, bonuses, and more. Please email your resume or job history to the email provided in header. Suitable candidates will be contacted for interviews.</p><br>
<p>
</p><p>This position requires use of information or access to production processes subject to national security controls under the U.S. export control laws and regulations (including, but not limited to, the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work for OMW Corporation, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work. The U.S. export control regulations define a U.S. Person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e., &ldquo;Green Card Holder&rdquo;), and certain categories of Political Asylees and Refugees.</p><p></p><p><br>
OMW Corporation is an equal opportunity employer and drug-free workplace.</p></div>

Saronic Technologies

<div><div><h2 class="jobSectionHeader"><b>Location</b></h2>
<p>Austin, TX</p>
</div><div><h2 class="jobSectionHeader"><b>Employment Type</b></h2>
<p>Full time</p>
</div><div><h2 class="jobSectionHeader"><b>Location Type</b></h2>
<p>On-site</p>
</div><div><h2 class="jobSectionHeader"><b>Department</b></h2>
<p>Operations</p></div></div>
<br><div><div><p>Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.</p>
<p></p><p>Saronic is seeking a talented and organized Associate IT Technician. This role is responsible for providing basic IT support, including setting up and deploying IT equipment. The ideal candidate will have a strong customer experience mindset, and an interest in developing a career in IT. You will be responsible for setting up and staging new hire systems, screening tickets for escalation and assisting the team with ongoing projects.</p>
<p></p><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
<ul><li>Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices</li></ul>
<ul><li>Troubleshoot and resolve or escalate technical issues, ensuring timely and effective solutions.</li></ul>
<ul><li>Assist with user access-based incidents and requests.</li></ul>
<ul><li>Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.</li></ul>
<ul><li>Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.</li></ul>
<ul><li>Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.</li></ul>
<ul><li>Ensure adherence to security best practices, including data protection and access control.</li></ul>
<ul><li>Work closely with cross-functional teams to provide an excellent experience in support of the business.</li></ul>
<p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<ul><li>Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).</li></ul>
<ul><li>Previous role with customer service experience.</li></ul>
<ul><li>Ability to troubleshoot hardware, software, and networking issues.</li></ul>
<ul><li>Experience with Windows and macOS operating systems.</li></ul>
<ul><li>Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.</li></ul>
<ul><li>Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.</li></ul>
<ul><li>IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.</li></ul>
<ul><li>Bonus Qualifications:</li></ul>
<ul><li>Familiarity with Department of Defense (DoD) or military industry projects.</li></ul>
<ul><li>Knowledge of autonomous systems or maritime technology.</li></ul>
<p></p><h2 class="jobSectionHeader"><b>Physical Demands</b></h2>
<ul><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>
<ul><li>Occasional standing and walking within the office.</li></ul>
<ul><li>Manual dexterity to operate a computer keyboard, mouse, and other office equipment.</li></ul>
<ul><li>Visual acuity to read screens, documents, and reports.</li></ul>
<ul><li>Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.</li></ul>
<ul><li>Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).</li></ul>
<p></p><h1 class="jobSectionHeader"><b>Benefits</b></h1>
<p><b>Medical Insurance: </b>Comprehensive health insurance plans covering a range of services</p>
<p>Saronic pays 100% of the premium for employees and 80% for dependents</p>
<p><b>Dental and Vision Insurance: </b>Coverage for routine dental check-ups, orthodontics, and vision care</p>
<p>Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents</p>
<p><b>Time Off: </b>Generous PTO and Holidays</p>
<p><b>Parental Leave: </b>Paid maternity and paternity leave to support new parents</p>
<p><b>Competitive Salary: </b>Industry-standard salaries with opportunities for performance-based bonuses</p>
<p><b>Retirement Plan:</b> 401(k) plan with company match</p>
<p><b>Stock Options:</b> Equity options to give employees a stake in the company&rsquo;s success</p>
<p><b>Life and Disability Insurance:</b> Basic life insurance and short- and long-term disability coverage</p>
<p><b>Pet Insurance:</b> Discounted pet insurance options including 24/7 Telehealth helpline</p>
<p><b>Additional Perks:</b> Free lunch benefit and unlimited free drinks and snacks in the office</p>
<p></p><p><i>Saronic CCPA Notice for Candidates and California Employees</i></p>
<p></p><p><i>If this role is based in the United States, it requires access to export-controlled information or items that require &ldquo;U.S. Person&rdquo; status. As defined by U.S. law, individuals who are any one of the following are considered to be a &ldquo;U.S. Person&rdquo;: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in </i><i>8 U.S.C. 1324b(a)(3)</i><i>.</i>
<br>
<br>
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. <i>We are also committed to providing reasonable accommodations for qualified individuals with disabilities.</i></p></div></div><p></p>

Associate IT Technician

Six Flags Entertainment Corporation

<div>Overview:
<div><b>
$14/hour</b></div><div></div><div><br>
Must be 18+</div><div></div><div><b><br>
At Frontier City, work is FUN! Working as an IT Technician, you&rsquo;ll provide support to users and assist with the help desk line. You&rsquo;ll also&hellip;</b></div><br>
<div></div><ul><li>
Assist with questions and problems related to hardware, software, POS (Point of Sale) equipment, and network-related inquiries.</li><li>
Unpack, configure, install, and dismantle equipment including POS computers, desktop computers, laptops, monitors, printers, copiers, and any accompanying peripheral devices.</li><li>
Troubleshoot and diagnose problems related to desktops, laptops, POS, networks, cameras, and mobile devices.</li><li>
Assist with configuration and testing of new hardware and software implementations.</li></ul><br>
<div></div>
Responsibilities:
<div><i>
Some of our amazing perks and benefits:</i></div><ul><li><i>
Paid training and FREE uniforms!</i></li><li><i>
FREE Admission to Frontier City and other Six Flags parks!</i></li><li><i>
FREE tickets and discounts to local attractions!</i></li><li><i>
FREE tickets for family and friends!</i></li><li><i>
20% discounts on food and merchandise!</i></li><li><i>
Employee-only ride nights, game nights, and FREE FOOD events!</i></li></ul>
Qualifications:
<div><ul><li><div><ul><li>Must be 18 years or older.</li><li>
Able to lift and/or carry moderately heavy loads.</li><li>
Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift.</li><li>
Above average verbal and written communication skills.</li><li>
Must be able to read and understand English.</li><li>
Previous Law Enforcement, Public Safety, or Security related experience is preferred.</li><li>
Able to work a flexible schedule, including nights, weekends, and holidays.</li></ul></div></li></ul></div></div>

Seasonal IT Technician

St. Jude Children's Research Hospital

<div><div><div><div><div><div>Location
</div><div>Memphis, TN
</div></div><div><div>Category
</div><div>Information Technology
</div></div><div><div>Department
</div><div>Information Services
</div></div><div><div>Shift
</div><div>Weekday Day
</div></div><div><div>Position Type
</div><div>Full Time
</div></div><div><div>Scheduled Weekly Hours
</div><div>40
</div></div><div><div>Req #
</div><div>JR7217
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div></div><div><div><div><div>St. Jude is looking for our next team member is Information Services!<br>
We need a dependable, poised, and adaptable IT Technician (Level II or I). This person will be responsible for providing hardware and software support for local computing resources for our clinical teams. This role is on-site on campus and located in our patient care center.
<br>
<br>
Main tasks include:<br>
<ul><li>Supporting local networking resources and requirements.
</li><li>Working with technology staff, clients, collaborators and vendors to identify and analyze needs, investigating solutions, implementing and deploying required technologies.
</li><li>Maintaining technologies and observing procedures used for the management and deployment of systems and software.
</li><li>Working to complete projects as assigned by institutional, departmental or divisional requirements.
</li><li>Functioning as an active participant in working with departments, departmental liaisons and the individual clients.
</li></ul>-Maintaining an awareness and understanding of technological advances, vendor product offerings and issues in line with campus requirements. -Maintaining current knowledge of institutional, departmental and divisional policies and procedures and acting in all duties and responsibilities to comply with these and other required regulations, policies or procedures.<p></p><p><b>
LEVEL II:</b></p><p><b>
Job Responsibilities:</b></p><ul><li>
Meet or exceed a high level of customer satisfaction through application of customer service focused soft skills and adherence to established SLAs.</li><li>
Manage basic to moderate technical issues and incidents involving various software, networking and hardware environments.</li><li>
Respond to basic customer/end-user queries within timelines.</li><li>
Service customers in all aspects through to problem resolution, keeping customers informed and updated throughout life of incident.</li><li>
Maintain support procedures and documentation.</li><li>
Understand customer&rsquo;s impact, prioritize and communicate effectively between various stakeholders.</li><li>
Stay abreast of the latest changes, trends and technological advancements in the industry.</li><li>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</li><li>
Maintains regular and predictable attendance.</li></ul><p><b><br>
Minimum Education and/or Training:</b></p><ul><li>
High School Diploma or GED required.</li></ul><p><b><br>
Minimum Experience:</b></p><ul><li>
2+ years of significant experience providing support around IT systems (e.g. operating systems; setup and configuration of computers, printers in a networked environment, and mobile devices; maintenance of hardware components and computer peripherals).</li><li>
Experience supporting business teams around IT needs.</li><li>
Prefer experience with Windows, Apple, and Linux.</li></ul><p><b><br>
Licensure, Registration and/or Certification Required by SJCRH Only:</b></p><ul><li>
Certification in A+, Network, Windows, or Apple preferred</li></ul><p><b><br>
Special Skills, Knowledge and Abilities:</b></p><ul><li>
Addresses problems in a structured, logical approach.</li><li>
Asks for guidance and tries out new ideas when changes in approach are required.</li><li>
Adapts quickly and positively; learns from mistakes.</li><li>
Questions, clarifies, and provides explanations as needed.</li><li>
Checks documents and reports for clarity and accuracy.</li><li>
Seeks and provides information within and outside team in a timely manner.</li><li>
Manages own time well to plan work and meet daily task needs.</li><li>
Executes routine tasks under guidance and/ or supervision.</li><li>
Shows attention to detail, produces quality work on time.</li><li>
Leverages strong knowledge of IT support and maintenance concepts and processes to address complex support needs.</li><li>
Promptly acknowledges and responds to customer issues.</li><li>
Solves routine customer problems as per processes, and seeks guidance, if needed for quick resolution.</li><li>
Analyzes root causes of reported issues in a structured manner, and seeks clarification and support as needed.</li><li>
Can solve problems quickly by identifying the right remedial steps with limited guidance.</li><li>
Can handle routine escalations.</li><li>
Organizes own work to prioritize non-routine tasks to meet customer requirements.</li><li>
Handles unexpected changes in customer priorities effectively.</li><li>
Takes ownership of customer problems and related communication.</li><li>
Questions, clarifies, and provides explanations as needed.</li><li>
Checks documents and reports for clarity and accuracy.</li><li>
Plans around multiple tasks and priorities well within own work.</li><li>
Is able to cope with unexpected changes in routine and delivers planned outcomes on time.</li><li>
Escalates issues/problems and seeks support in a timely manner.</li></ul><p></p><p><b>
LEVEL I:</b></p><p><b>
Job Responsibilities:</b></p><ul><li>
Meet or exceed a high level of customer satisfaction through application of customer service focused soft skills and adherence to established SLAs.</li><li>
Provide basic mobile, desktop, and network support (including administering and maintaining end user accounts, password resets/unlocks, and email setup and support).</li><li>
Install and configure appropriate software and functions according to specifications and requirements.</li><li>
Service customers in all aspects through to problem resolution, keeping customers informed and updated throughout life of incident.</li><li>
Perform troubleshooting to diagnose and resolve problems.</li><li>
Create, document, and escalate issues and problems according to set standards.</li><li>
Proactively develop deep knowledge of technical concepts, processes, and procedures.</li><li>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</li><li>
Maintain regular and predictable attendance.</li></ul><p></p><p><b>
Minimum Education and/or Training:</b></p><ul><li>
High School Diploma or GED.</li></ul><p></p><p><b>
Minimum Experience:</b></p><ul><li>
Experience providing support around IT systems (e.g. operating systems; setup and configuration of computers and printers in a networked environment; maintenance of hardware components and computer peripherals) preferred.</li><li>
Prefer experience with Windows, Apple, and Linux.</li></ul><p></p><p><b>
Licensure, Registration and/or Certification Required by SJCRH Only:</b></p><ul><li>
Certification in A+, Network, Windows, or Apple preferred</li></ul><p></p><p><b>
Special Skills, Knowledge and Abilities:</b></p><ul><li>
Certification in A+, Network, Windows, or Apple preferred.</li><li>
Applies basic knowledge of IT support and maintenance concepts and processes, incident request life cycles, metrics, and resolution principles in delivery of routine IT support.</li><li>
Is able to analyze and diagnose routine problems, under supervision.</li><li>
Addresses problems with guidance where feasible, and escalates effectively.</li><li>
Prioritizes routine tasks under guidance and/ or supervision.</li><li>
Responds to clearly stated service expectations of his/her clients.</li><li>
Ensures customer needs are met promptly.</li><li>
Is open to any type of change or new idea presented.</li><li>
Shows eagerness to learn from different avenues.</li><li>
Addresses needs/ problems in a logical manner, using defined approaches.</li><li>
Manages own time well to plan work and meet daily task needs.</li><li>
Executes routine tasks under guidance and/ or supervision.</li><li>
Shows attention to detail, produces quality work on time.</li><li>
Has clear, concise communication in both verbal and written communication.</li><li>
Listens to requests, confirms understanding of routine needs, and provides accurate answers.</li><li>
Shares information within team as directed.</li></ul><p></p><p><b>
Compensation</b></p>
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $26.00 - $45.50 per hour for the role of IT Technician (Level II or I).<p></p><p>
Explore our exceptional benefits!</p><p></p><div><p>
St. Jude is an Equal Opportunity Employer</p></div><p></p><p><b>
No Search Firms</b></p><p>
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.</p></div></div></div></div></div></div>

IT Technician (Level II or I)

Pasco County, FL

<p></p><div><div><div><div><b>JOIN OUR TEAM AS AN IT TECHNICIAN II - END USER TECHNOLOGY</b><div><br>
As a part of the Operations and Support Services team this position provides technical support for all end user computing and communications equipment and software. Performs second level technical support for Pasco County production operations.</div></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<div><p>Provides hardware and software support for PC's, telephones, and network/telecommunications systems including installation, configuration, upgrades, and troubleshooting problems. Serves as point-of-contact with vendors to schedule and coordinate preventative maintenance on computer and peripheral equipment. Advises, trains, and assists end users and fellow employees on system operations and usage. Updates documentation manuals with new procedures and modifications to existing procedure. Duties as assigned</p></div>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills and Abilities</b></h2></div>
<p></p><div><ul><li>Ability to support software and productivity applications including MS 365, Teams Calling, and select proprietary applications.</li><li>
Ability to support Windows 11 and mobile device platforms.</li><li>
Ability to troubleshoot, repair and perform preventative maintenance for PC's, laptops, printers, and scanners.</li><li>
Ability to setup, support and troubleshoot remote office VPN's.</li><li>
Ability to image, inventory, and deploy devices using enterprise systems.</li><li>
Ability to follow established standards and make suggestions for improvement.</li><li>
Superior communication and interpersonal skills.</li><li>
Exceptional analytical and troubleshooting abilities.</li><li>
Ability to accurately perform detailed tasks and adjust and adapt to changing work processes.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Requirements</b></h2></div>
<p></p><div><p><b>PHYSICAL SKILLS:</b> Ability to communicate effectively using verbal, written and visual communication.</p><p><b>
EDUCATION, TRAINING AND EXPERIENCE: </b>Graduation from an accredited college or university with an associate degree in Computer Science or related field, <b>OR</b><b> </b>graduation from high school or equivalent with two (2) years&rsquo; experience in the installation, configuring and troubleshooting of end user technologies and networks.<br>
<b>Preferred Experience:</b><br>
Experience with writing user documentation, VoIP telephone systems, smartphone email integration, Android and IOS operating systems, wireless hotspots (Mifi), Microsoft Windows Server Active Directory, Microsoft Active Directory administration, Microsoft SCCM, and IP and subnets with VPN tunneling.</p><p><b>
For In-house applicants:</b> This position qualifies for DAP.</p><p><b>
LICENSES, CERTIFICATIONS OR REGISTRATIONS: </b>Must possess a valid Florida driver's license. CompTIA A+ certification or equivalent technical certificate preferred; required if applicant does not have an Associate degree.</p><p><b>
ADA STATEMENT:</b> A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.</p><p><b>
DRUG-FREE WORKPLACE:</b> Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.</p><p><b>
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: </b>All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.</p><p><b>
VETERANS' PREFERENCE:</b> Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.</p><p><b>
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021</b></p></div></div></div><p></p>
<br><p></p><div><div><div><div>Benefits include:</div><ul> <li>Florida Retirement System (FRS) retirement plan </li><li>PTO (Paid Time Off) </li><li>Paid holidays </li><li>Group insurance </li><li>Tuition reimbursement </li><li>Deferred compensation </li><li>Medical leave pool </li><li>Annual medical leave buy-back </li><li>Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year. </li></ul><div>Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.</div></div></div></div><p></p>

IT Technician II - End User Technology

Hoilman Enterprises

<p><b>Senior IT Technician / MSP Field Services Lead</b></p><p>Computer Pros is looking for a skilled, dependable Senior IT Technician / MSP Field Services Lead to help support our residential and business customers across East Tennessee and Southwest Virginia.</p><p>This is not a basic bench-tech position. We need someone who can take ownership of real-world IT problems, work directly with customers, handle onsite service calls, support small business networks, and help manage projects from start to finish.</p><p><b>About Computer Pros</b></p><p>Computer Pros has been helping local customers with computer and technology needs since 1996. We support residential customers, small businesses, and managed IT clients with practical, honest, local technology service.</p><p><b>What This Role Handles</b></p><ul><li>Onsite computer repair and troubleshooting</li><li>Business IT support and managed services</li><li>Networking setup and troubleshooting</li><li>Routers, switches, Wi-Fi, cabling, and basic infrastructure</li><li>Microsoft 365 and email support</li><li>Workstation setup and replacement</li><li>Printer, scanner, and peripheral troubleshooting</li><li>Security camera and low-voltage support when needed</li><li>Customer communication and follow-up</li><li>Project coordination for installs, upgrades, and service work</li><li>Documentation of customer systems, passwords, notes, and service history</li></ul><p><b>What We Need</b></p><ul><li>Strong troubleshooting skills</li><li>Experience with small business networks</li><li>Comfortable working onsite with customers</li><li>Ability to explain technical issues in plain language</li><li>Dependable, organized, and professional</li><li>Able to manage several jobs or tickets at once</li><li>Willing to document work clearly</li><li>Valid driver&rsquo;s license</li><li>Good customer service attitude</li><li>Sales experience is a plus</li></ul><p><b>Helpful Experience</b></p><ul><li>MSP experience</li><li>Microsoft 365 administration</li><li>Google Workspace support</li><li>Firewall/router configuration</li><li>Switches, VLANs, Wi-Fi systems, and cabling</li><li>Backup systems</li><li>Antivirus/security tools</li><li>Remote support tools</li><li>Security cameras/NVRs</li><li>Low-voltage or cable termination experience</li></ul><p><b>What We Are Looking For Personally</b></p><p>We are looking for someone who can be trusted with customer relationships, business systems, and technical decisions. This person needs to be a problem solver, not someone who waits to be told every step.</p><p>Computer Pros is a local business, and our reputation matters. We need someone who treats customers well, communicates clearly, and takes pride in getting the job done right.</p><p>Pay: $40,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Senior IT Technician / MSP Field Services Lead

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IT Technician II - End User Technology

Senior IT Technician / MSP Field Services Lead