it technician

help AG

<div>Help AG is looking for a dedicated and detail-oriented IT Technician who will support on-site IT operations and assists with hardware installation, configuration, and maintenance. This role focuses on field activities such as conducting surveys, setting up servers and network devices, performing cabling and labeling, and assisting engineers during deployment and testing phases. 
Responsibilities<ul><li>
Conduct location site surveys, documenting complete device inventories (device name, IP address, type, OS version, and function).</li><li>
Assist with physical IT equipment (network, server&hellip;etc.) preparation and installation, including rack mounting, cabling, power connection, and labeling.</li><li>
Perform cabling, labeling, and patch management within designated cabinets.</li><li>
Support installation and basic configuration of IT equipment and security agents under the guidance of IT Engineers.</li><li>
Participate in functional testing and help validate site readiness and performance.</li><li>
Maintain documentation for each site, ensuring accuracy and consistency.</li><li>
Adhere to health, safety, and compliance standards during all site activities.</li></ul> 
Qualifications and Skills<ul><li>
Diploma or bachelor&rsquo;s degree in IT, Computer Engineering, or related field.</li><li>
1-3 years of experience in IT support, field services, or system installation.</li><li>
Experience or certified to access energy sites.
</li><li>Safety and health certification on critical sites is highly preferred.</li><li>
Hands-on experience with server and network hardware setup.</li><li>
Basic understanding of operating systems and virtualization.</li><li>
Strong attention to detail and organizational skills.</li><li>
Ability to travel frequently to various sites.</li><li>
Good communication and teamwork abilities.</li><li>
Arabic language is preferred.</li></ul> 
Benefits<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Annual flight tickets to home country.
</li><li>Open door policy.</li></ul> 
About Us
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

IT Technician

Asianet Pakistan

Responsible for informing any change in IT inventory to management, maintenance of systems, and resolved issues raised by employees about the systemRESPONSIBILITIES:1) Network Troubleshooting 2) Windows and software installation and maintenance. 3) Configuring of hardware &amp; software components 4) Software downloading and update versions 5) TroubleShooting of CCTV camera 6) Troubleshooting of hardware &amp; software issues 7) Routine Maintenance of Computer Systems 8) Conducting user&rsquo;s backup if needed. 9) Providing orientation and support to users. 10) Follow the task as per AM-IT/Manager IT Assign 10) Complaint sheet and IT requisitions.Note: 1 Year of Relevant experience is requiredJob Type: Full-timeApplication Question(s):<ul><li>are you vaccinated</li></ul>Experience:<ul><li>IT Technician: 3 years (Required)</li></ul>Work Location: In person

Rosen Hotels & Resorts

<div>Summary: 
 
The IT Technician position will assist in supporting hardware, software, and minor network issues that may arise. This includes support of computers, wireless/wired networks, software systems, data cables, printers, and any other technology systems and devices. When needed assist with covering the phones for the Help Desk and troubleshoot over the phone.
Responsibilities: 
 
<ul><li>Install or assist service personnel in the installation of computer hardware and peripheral components such as monitors, keyboards, and printers. Have a good understanding of the technology being used.
</li><li>Perform troubleshooting: To include both wired and wireless configurations.
</li><li>Identify, troubleshoot, install, and terminate different types of copper data cables. This includes punching down the line at a patch panel and crimping an end on the wire.
</li><li>Respond to room calls with technology issues to include IP phones, guest room entertainment system, and guest room wired/wireless High Speed Internet, and various wiring issues.
</li><li>Interview the user or guest to collect information about a problem and lead the user through diagnostic procedures to find a solution or to gather more information.
</li><li>Work with the team on more complex issues impacting users.
</li><li>Upon identifying the issue, communicate findings to Tier 2 and Tier 3 support.
</li><li>Monitor the IT ticketing system. Update and solve tickets as required.
</li><li>Assist with the receiving and movement of IT-related products at the various properties.
</li><li>Coordinate with the Inventory Specialist and Supervisors to ensure the procedure is followed.
</li><li>Installation, configuration, and troubleshooting of point of sale (POS) systems in hotel areas and conference spaces.
</li><li>Diagnose and resolve technical issues involving VoIP systems and analog phone lines.
</li><li>Comply with the company's drug-free and tobacco/nicotine-free policy.
</li><li>All other duties as assigned.
</li></ul>Experience/Qualifications: 
 
<ul><li>One year of Tech experience is required.
</li><li>Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.
</li><li>Must be able to stand and walk for extended periods and safely use ladders to access elevated equipment.
</li><div></div><li><div>Must be capable of bending, kneeling, and working in low or confined spaces.
</div></li><li>Must be able to legally work in the USA.
</li></ul>Education and Certification(s)/License(s):
<ul><li>Associate's degree (A.A.) or equivalent from a two-year College or technical school required.
</li><li>A CompTIA A+ and Network+ certifications are a plus.
</li></ul>Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels &amp; Resorts in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
<ul><li>Affordable Health and Dental Insurance
</li><li>On-site Medical Center
</li><li>Competitive Compensation
</li><li>Holiday Pay
</li><li>Birthday Pay
</li><li>Paid Vacation and Personal Days
</li><li>Tuition Reimbursement and Higher Education Scholarships
</li><li>401(k) Retirement Savings Plan
</li><li>Childcare Financial Assistance
</li><li>Hospitality and Dining Discounts
</li><li>Access to our Family Outreach Center
</li><li>Excellent Career Growth Opportunities
</li><li>And much more
</li></ul>We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.</div>

AGORA TECHNOLOGIES - L.L.C - S.P.C

Salary Range: AED 3,000 &ndash; 3,500Role SummaryWe are seeking an experienced ELV &amp; IT Technician to support installation, maintenance, and troubleshooting of ELV and IT infrastructure across customer sites. The ideal candidate should have practical experience in CCTV, access control, networking, and fiber work.Key Responsibilities<ul><li>Install, configure, and troubleshoot:</li><li>CCTV Systems</li><li>Access Control &amp; Time Attendance Systems</li><li>Wi-Fi &amp; Network Equipment (Router, Switch, Access Points)</li><li>Structured Cabling (CAT6 / CAT6A):</li><li>Cable pulling, dressing, termination, labeling, and patch panel work.</li><li>Fiber Optic Activities:</li><li>Splicing, termination, OTDR testing, polishing, and patching.</li><li>Basic IT Support:</li><li>Desktop setup, printer setup, basic Windows troubleshooting.</li><li>Conduct site surveys, prepare reports, and assist in testing &amp; commissioning.</li><li>Ensure all work meets company standards, safety guidelines, and project timelines.</li></ul>Requirements<ul><li>Minimum 2 years&rsquo; experience in ELV &amp; IT work (UAE experience preferred).</li><li>Hands-on experience in:</li></ul>&#10004; CCTV &#10004; Access Control &#10004; Networking &#10004; Fiber termination<ul><li>Ability to read layouts, technical drawings, and follow project scope.</li><li>Good communication, customer handling, and troubleshooting skills.</li><li>Must be self-driven, responsible, and able to work independently or in a team.</li><li>UAE Driving License is mandatory.</li><li>Electronics / Electrical / Computer Diploma is an added advantage (not mandatory).</li></ul>What We Offer<ul><li>Professional work environment.</li><li>Opportunities to work with advanced technologies.</li><li>Growth and learning opportunities within the company.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

ELV & IT Technician

Flora Hospitality

Key Responsibilities :<ul><li>Install, configure, and maintain DOOH screens, media players, routers, and network switches.</li><li>Run structured cabling (Cat6, power, HDMI, etc.) and ensure neat, reliable terminations.</li><li>Diagnose and resolve hardware, software, and connectivity issues for remote screens.</li><li>Set up and manage local and cloud networks for terminals (LAN, Wi-Fi, VPN, DDNS).</li><li>Perform site visits for new installations, upgrades, and troubleshooting.</li><li>Coordinate with software and operations teams to deploy new content or firmware updates.</li><li>Maintain detailed installation and maintenance logs with photos and site notes.</li><li>Monitor uptime and assist with remote diagnostics or system reboots.</li><li>Ensure compliance with electrical and safety standards during all site activities.</li><li>Assist in inventory management of screens, routers, cables, and related materials.</li></ul>Qualifications &amp; Skills :<ul><li>Diploma or Degree in IT, Computer Networking, or Electronics Engineering (preferred).</li><li>Valid UAE driving license (essential).</li><li>Minimum 2&ndash;3 years of experience in networking, cabling, or AV installation.</li><li>Good understanding of LAN/WAN, DHCP, static IPs, port forwarding, and routers.</li><li>Hands-on experience with CCTV, access control, or digital signage systems is an advantage.</li><li>Familiarity with Windows, Android, and Linux-based systems.</li><li>Ability to use tools such as cable testers, crimping tools, and multimeters.</li><li>Basic understanding of electrical wiring and low-voltage systems.</li><li>Strong troubleshooting skills and ability to work independently in the field.</li><li>Good communication and reporting skills in English.</li></ul>Job Type: Full-time

Intelligent Technical Solutions

<div><div>Job Description: 
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. 
 
Job Responsibilities: 
This role is expected to be able to resolve the following technical issues with little or no assistance:</div><ul><li>
Workstation operating system issues of any kind.</li><li>
Printer issues of any kind.</li><li>
Standard business application (Office, etc.) issues of any kind.</li><li>
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.</li><li>
Basic server issues.</li><li>
Basic networking issues.</li><li>
Answer incoming Quick Fix calls from clients.</li></ul><div>
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.</div><div> 

Job Qualifications:</div><ul><li>
Willing to work full-time on-site, either at the company office or client locations as required.</li><li>
Experience with Windows and Mac OS troubleshooting.</li><li>
Minimum two years in Helpdesk support or a similar role.</li><li>
Skilled in application troubleshooting, PC deployments/imaging, and user profile management.</li><li>
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.</li><li>
Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.</li><li>
Experience with Managed Service Providers (MSPs) is highly desirable.</li><li>
Active IT Certifications are preferred.</li><li>
Valid driver's license, vehicle insurance, and access to a vehicle for client visits.</li></ul><div> 

Job KPI's:</div><ul><li>
Utilization: The percentage of time that you are on the clock and billing time to client tickets</li><li>
CSAT: Scores filled out by clients using the rating system in tickets</li><li>
Quality Score: Assessments performed by the training and quality team.</li><li>
First-touch closed: Each ticket that is completed with only one time entry contributes to this number</li></ul><div> 

Compensation: 
Pay rate ranges from $31.31/hr up to $35.97/hr and may vary by experience and location. 
 
Benefits:</div><ul><li>
Medical Insurance Plan</li><li>
Dental &amp; Vision</li><li>
Life Insurance</li><li>
Disability Coverage</li><li>
Paid Time Off (starts at 15 days per year)</li><li>
Maternity/Paternity Leave</li><li>
Paid US Holiday</li><li>
Retirement Plan</li><li>
Salary Advancement/Loan</li><li>
Health &amp; Wellness Program</li><li>
Company-paid training and certification</li><li>
Supplemental Life Insurance (Employee-paid)</li><li>
Supplemental Health Plans (Employee-paid)</li></ul></div>

IT Technician II

Proclivity Digitech Pvt Ltd

Job Title: IT Dialer TechnicianExperience: 5+ Years Location: Kolkata, India Company: Proclivity Digitech Pvt. Ltd.About Us:Proclivity Digitech Pvt. Ltd. is a fast-growing IT and technology solutions company based in Kolkata, India. We specialize in international BPO, sales, and telematics solutions. We are looking for an experienced and dedicated IT Dialer Technician to manage and maintain our dialer infrastructure, ensuring seamless connectivity, maximum uptime, and top-tier performance for our international operations.Key Responsibilities:<ul><li>Install, configure, and maintain dialer systems such as Vicidial, GoAutoDial, Asterisk, or similar platforms.</li><li>Manage and monitor VoIP servers, SIP trunks, and call routing systems for international calling operations.</li><li>Provide day-to-day IT and dialer support to all users, resolving ongoing or recurring issues promptly.</li><li>Troubleshoot network connectivity, CRM integration, and system performance issues related to dialers.</li><li>Optimize dialer performance by managing leads, campaigns, and call flow configurations.</li><li>Handle real-time monitoring, reporting, and analysis of dialer performance metrics.</li><li>Ensure 24x7 availability for urgent support calls and technical escalations (on-call if required).</li><li>Maintain documentation of system configurations, updates, and troubleshooting logs.</li><li>Work closely with the operations and telematics teams to set up dialers for international ELD device connectivity.</li><li>Stay updated with the latest developments in VoIP, dialer technology, and telecommunication security standards.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 5 years of hands-on experience managing IT dialer systems (Vicidial / GoAutoDial / Asterisk / 3CX / FreePBX).</li><li>Strong understanding of VoIP, SIP, PRI, IP telephony, and network protocols.</li><li>Proven experience in dialer setup, maintenance, backup, and recovery.</li><li>Experience with international calling processes and Telematics ELD Devices preferred.</li><li>Proficiency in Linux server administration (CentOS / Ubuntu).</li><li>Basic knowledge of MySQL database and network firewall configurations is a plus.</li><li>Excellent problem-solving, analytical, and communication skills.</li><li>Ability to work in rotational shifts and provide on-call technical support when required.</li></ul>Shift:Rotational (24x7 support environment)Why Join Us:<ul><li>Opportunity to work with a leading IT solutions provider.</li><li>Exposure to advanced dialer and telematics technologies.</li><li>Dynamic work culture with growth and learning opportunities.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

Senior IT Technician

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