itsm developer

PepsiCo

<div>Overview:
<div>
We are PepsiCo. We are a diverse organization, spread among 200 countries and united by a shared set of values and goals. That&rsquo;s why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we&rsquo;re committed to performing well as individuals and in teams, to strengthen the company as a whole.</div><div>
Our employees are at the heart of PepsiCo. Through the Company's commitment to Talent Sustainability, we continue to support the development of employees. At PepsiCo, you get the best of both worlds: an entrepreneur&rsquo;s mindset plus global reach and resources. Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel your life&rsquo;s work. Bring your unique perspective. Bring curiosity. Bring ingenuity and your drive. We will give you a platform to be daring on a global scale.</div><div>
Our PepsiCo IT organization is transforming, and we are focused on powering PepsiCo to win through agile delivery of digital solutions and services. Within IT, the IT Service Management team leads the maturation and governance of key IT support processes and provides performance insights to drive continuous service improvements. Our processes, services, and tools serve as a key entry point for an extensive set of IT and non-IT users seeking and providing support of IT services and products across the globe for PepsiCo.</div><div></div><div><br>
We are seeking a new team member to function as a ServiceNow Engineer-1/Developer for the ITSM product suite. The ServiceNow ITSM Developer&rsquo;s primary responsibility will be to provide DevOps efforts across the ITSM product on the ServiceNow platform. The role will be responsible for product-wide:</div><ul><li>Governance - adherence to standards</li><li>Innovation - enablement of new modules or platform-wide capabilities</li><li>Sustain &ndash; platform administration/break-fix/minor enhancements</li></ul><div>
This role will serve as a developer and technical resource on the ITSM DevOps team which develops and enables platfom capabilities in alignment with business requirements. This role will need to be adept in application development (specifically JAVA and javscript) to maintain the existing ITSM Product on the ServiceNow platform. This role will be part of a team of resources providing DevOps support for the various ITSM process modules currently leveraging the platform.</div>
Responsibilities:
<ul><li>Develop, maintain and administer (DevOps) all modules within the ITSM Product suite as configured on ServiceNow.</li><li>Configure and deploy ServiceNow Workflows, Business Rules, Client Scripts, Script Includes, UI Scripts, Employee Portal, and API WebHooks</li><li>Provide support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis etc. for all modules within the ITSM Product Suite</li><li>Adopt agile ways of working mindset within the Devops team.</li><li>Maintain currency of automated test scripts via ServiceNow ATF (Automatic Test Framework)</li></ul>
Qualifications:
<ul><li>2+ years java development</li><li>
2+ years Servicenow development</li><li>
3+ years people management</li></ul></div>

ServiceNow Developer

<div>Overview:
<div>
We are PepsiCo. We are a diverse organization, spread among 200 countries and united by a shared set of values and goals. That&rsquo;s why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we&rsquo;re committed to performing well as individuals and in teams, to strengthen the company as a whole.</div><div></div><div><br>
Our employees are at the heart of PepsiCo. Through the Company's commitment to Talent Sustainability, we continue to support the development of employees. At PepsiCo, you get the best of both worlds: an entrepreneur&rsquo;s mindset plus global reach and resources. Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel your life&rsquo;s work. Bring your unique perspective. Bring curiosity. Bring ingenuity and your drive. We will give you a platform to be daring on a global scale.</div><div></div><div><br>
Our PepsiCo IT organization is transforming, and we are focused on powering PepsiCo to win through the agile delivery of digital solutions and services. Within IT, the IT Service Management team leads the maturation and governance of key IT support processes and provides performance insights to drive continuous service improvements. Our processes, services, and tools serve as a key entry point for an extensive set of IT and non-IT users seeking and providing support of IT services and products across the globe for PepsiCo.</div><div></div><div><br>
We are seeking a new team member to function as a ServiceNow Engineer-1/Developer for the ITSM product suite. The ServiceNow ITSM Developer&rsquo;s primary responsibility will be to provide DevOps efforts across the ITSM product on the ServiceNow platform. The role will be responsible for product-wide:</div><ul><li>Governance - adherence to standards</li><li>Innovation - enablement of new modules or platform-wide capabilities</li><li>Sustain &ndash; platform administration/break-fix/minor enhancements</li></ul><div></div><div><br>
This role will serve as a Technical Architect on the ITSM product Engineering team which develops and enables product capabilities. This role will need to be adept in application development (specifically JAVA and javscript) to maintain the existing ITSM Product on the ServiceNow platform.</div>
Responsibilities:
<div>
ServiceNow Technical Architect for ITSM product feature enablement</div>
Qualifications:
<ul><li>7+ years Experience in Service now</li><li>
2+ years java development</li><li>
5+ years project management</li><li>
3+ years people management</li></ul></div>

ServiceNow Solution Architect (ITSM & IT catalog)

Valleysoft

<div><p>Valleysoft | Center of Excellence is a regional IT services provider based in Riyadh, serving clients globally since 2006. The company collaborates with global partners like Microsoft to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.</p><p>
We are seeking a skilled ServiceNow Developer to join our growing team at Valleysoft. In this role, you will be responsible for the design, development, and implementation of ServiceNow solutions that streamline IT processes and enhance the overall efficiency of our clients. You will work closely with various stakeholders to gather requirements and translate them into effective technical solutions.</p><p>
The ideal candidate will have a strong background in ServiceNow development and administration, as well as the ability to work collaboratively in a fast-paced environment. If you are passionate about leveraging technology to drive business improvements, we encourage you to apply!</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Design, develop, and implement ServiceNow applications and solutions based on client requirements.</li>
<li>Work with stakeholders to gather and refine requirements for new service management processes.</li>
<li>Customize and configure ServiceNow instances to meet business needs.</li>
<li>Develop scripts, workflows, and integration components within ServiceNow to optimize functionality.</li>
<li>Perform regular system maintenance, updates, and upgrades for ServiceNow instances.</li>
<li>Provide training and support to end-users and stakeholders on ServiceNow functionalities.</li>
<li>Monitor system performance and troubleshoot issues as they arise.</li>
<li>Collaborate with cross-functional teams to integrate ServiceNow with other IT systems and processes.</li>
<li>Stay current on ServiceNow features and enhancements to continuously improve service delivery.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Bachelor's degree in Computer Science, Information Technology, or related field.</li>
<li>3+ years of experience in ServiceNow development and administration.</li>
<li>Strong understanding of ITSM processes and best practices.</li>
<li>Experience with ServiceNow modules such as Incident Management, Change Management, and Problem Management.</li>
<li>Proficient in scripting languages (JavaScript, GlideScript, etc.) and web technologies (HTML, CSS, REST/SOAP APIs).</li>
<li>Ability to work collaboratively with stakeholders and effectively communicate technical concepts.</li>
<li>Relevant ServiceNow certifications (e.g., ServiceNow Certified Application Developer) are a plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to adapt to changing technologies and work under tight deadlines.</li>
</ul><p></p><p><b>
Skills:</b></p><ul>
<li>
Expertise in ServiceNow configuration and customization.</li>
<li>Strong understanding of service management workflows and automation.</li>
<li>Ability to understand business requirements and translate them into technical solutions.</li>
<li>Excellent organizational and time management skills.</li>
<li>This role plays a pivotal role in the development lifecycle, ensuring that ServiceNow solutions are effective and aligned with business objectives while contributing to the overall &quot;ITSM&quot; value chain activity.</li>
</ul><p><b>
Benefits</b></p><ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li></ul></div>

Service Now

Gadgeon

<div><div><div><div>Joining Gadgeon offers a dynamic and rewarding<br>
career experience that fosters both personal and
<br>
professional growth. Our collaborative culture<br>
encourages innovation, empowering team members<br>
to contribute their ideas and expertise to
<br>
cutting-edge projects.</div></div></div></div><div></div>
<br><div><div><div><div><div>ServiceNow Developer</div></div><br>
<div></div>
<div>
 <p>Are you a ServiceNow Developer? This is an exciting opportunity to join our organization as we continue to evolve as a trusted partner across multiple industries. We are looking for a talented ServiceNow Developer to join our team.</p>
<p>As a ServiceNow Developer, you will play a critical role in the design, deployment, and maintenance of our ServiceNow environment. You will work on a variety of use cases, including ITSM, CSM, Portal, Workspace, ITOM, Virtual Agent, and integrations with third-party systems. This role offers the chance to contribute to innovative automation initiatives and shape the future roadmap of ServiceNow solutions within our organization.</p>
<p>You will have the opportunity to influence cultural and process improvements, enabling our teams to deliver better, faster, and more effective solutions. This position allows you to build on your existing knowledge, expand your technical expertise, and make a tangible impact on business outcomes.</p>
<p>Responsibilities:</p><br>
<ul>
 <li>Design and develop automation solutions in ServiceNow aligned with ITSM, CSM, ITOM, and Virtual Agent capabilities.</li>
 <li>Configure and enhance Service Portal and Workspace experiences to optimize usability and performance</li>
 <li>Develop and maintain custom scripts (Business Rules, Script Includes, Client Scripts, UI Actions) and Flow Designer automations to meet business requirements.</li>
 <li>Integrate ServiceNow with third-party systems (e.g., NetSuite, Salesforce, Boomi) using REST/SOAP APIs, IntegrationHub, and MID Server.</li>
<li> Collaborate on Now Assist and Virtual Agent configurations to streamline user interactions and service delivery.</li>
 <li>Support version upgrades, instance clones, and platform maintenance activities ensuring minimal downtime and compliance with governance policies.</li>
 <li>Provide expertise in system architecture, platform optimization, and best practices for scalable and secure implementations.</li>
 <li>Ensure configuration and customization comply with SOX and IT General Controls requirements.</li>
 <li>Prepare and maintain documentation for design, development, testing, and deployment processes.</li>
 <li>Perform thorough testing, debugging, and quality assurance for all developed components.</li>
 <li>Collaborate with Enterprise Applications and IT teams on multi-system projects and integrations.</li>
 <li>Contribute to continuous improvement and propose best practices across ServiceNow solutions.</li></ul><br>
<p>Attributes Desired:</p><br>
<ul>
 <li>Exceptional written &amp;amp; verbal communication skills</li>
 <li>Someone with strong problem-solving skills &amp;amp; analytical thinking</li>
 <li>Has the ability to liaise with different departments</li>
 <li>A constant curiosity to learn and grow</li>
 <li>Can demonstrate strong leadership skills</li></ul><br>
<p>Skills Required:</p><br>
<ul>
 <li>ServiceNow Certification (CSA / CAD / ITSM / CSM) a plus.</li>
 <li>3+ years of hands-on development experience with ServiceNow.</li>
 <li>Strong expertise in ITSM, CSM, Portal, Workspace, Integrations, RPA, ITOM, Virtual Agent, and Now Assist.</li>
 <li>Proficiency in JavaScript, Glide API, HTML, CSS, AngularJS, and ServiceNow API scripting.</li>
 <li>Hands-on experience with Flow Designer, IntegrationHub, and UI Frameworks.</li>
 <li>Experience supporting version upgrades, patching, and instance clone management.</li>
 <li>Strong troubleshooting and debugging skills for complex platform issues.</li>
 <li>Knowledge of Agile methodology and experience working in sprint-based development.</li>
 <li>Familiarity with platform security (ACLs, roles, data policies) and CMDB structure.</li>
 <li>Knowledge of NetSuite a plus.</li>
 <li>Knowledge of Salesforce a plus.</li>
 <li>Knowledge of Boomi is a plus.</li></ul><br>
<p>Qualification:</p><br>
<ul>
<li>
 <p>Any Degree</p></li></ul><br>
<p>Experience</p><br>
<ul>
<li>
 <p>3 + Years</p></li></ul></div></div></div></div><p></p>

Intuitive Apps Inc.

<ul><li>Servicenow developer ,Workflows, Scripts, development, Platform upgrades and maintenance</li><li>&quot;Service Now Implementation, Service Now developer, Service Now engineering.</li><li>Service Now Configuration - Forms workflow's, business rules, UI polices.Service Now Modeling &amp; CMDB - Data Integrity, relationships, tables.</li><li>Service Now.Functioning - ITSM, ITOM, CSM, Integration hub.Process automation&amp; optimization security, compliance.</li><li>Exposure in skills like JavaScript, glide API, REST/SOAP,</li><li>APAC shift Based on projects&quot;</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: Up to &#8377;1,500,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Service Now lead AVP

Client of Linking Humans

<p>Lead the technical design and architecture of ServiceNow implementations across ITSM, ITOM, ITAM, CSM, HRSD, or other modules</p>
<ul>
<li>Provide expert technical guidance during pre-sales, delivery, and post-implementation stages</li>
<li>Translate business requirements into scalable, maintainable ServiceNow solutions</li>
<li>Oversee build quality and ensure alignment with platform best practices</li>
<li>Collaborate with developers, consultants, and stakeholders to deliver end-to-end solutions</li>
</ul>
<p><strong>What we re looking for</strong></p>
<ul>
<li>Proven experience as a <strong>ServiceNow Technical Architect</strong> or Senior Developer ready to step up</li>
<li>Strong hands-on knowledge across ServiceNow modules, integrations, and platform capabilities</li>
<li>Solid understanding of ServiceNow architecture, data model, and scripting (JavaScript, Flow Designer, etc.)</li>
<li>Confident communicator, able to engage with both technical and non-technical audiences</li>
<li>Ideally <strong>ServiceNow Certified Technical Architect (CTA) or CMA</strong>, but this isn t a deal-breaker as proven experience matters most</li>
</ul>

ServiceNow Technical Architect

PwC Middle East

<div>
 <strong>
  Line of Service
  <br/>
  <br/>
 </strong>
 Advisory
 <br/>
 <br/>
 <strong>
  Industry/Sector
  <br/>
  <br/>
 </strong>
 Not Applicable
 <br/>
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 <strong>
  Specialism
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 Advisory - Other
 <br/>
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 <strong>
  Management Level
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  <br/>
 </strong>
 Manager
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 <strong>
  <strong>
   Job Description &amp; Summary
   <br/>
   <br/>
  </strong>
 </strong>
 The ServiceNow Manager is accountable for leading ServiceNow platform strategy, driving delivery excellence, and ensuring alignment with business goals while promoting best practices across all ServiceNow projects.
 <br/>
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 <strong>
  <strong>
   Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Lead end-to-end ServiceNow implementation and enhancement projects from requirements gathering to deployment.
  </li>
  <li>
   Manage and mentor a team of ServiceNow developers and administrators, ensuring skills development and career growth.
  </li>
  <li>
   Oversee the design, development, and maintenance of custom applications and modules on the ServiceNow platform.
  </li>
  <li>
   Configure and implement workflows, forms, business rules, and client/server scripts using JavaScript.
  </li>
  <li>
   Provide architectural guidance and ensure solutions are scalable, secure, and aligned with governance standards.
  </li>
  <li>
   Collaborate with business stakeholders and cross-functional teams to translate requirements into technical solutions.
  </li>
  <li>
   Drive integration of ServiceNow with external systems using REST/SOAP APIs.
  </li>
  <li>
   Establish and enforce coding standards, code reviews, and quality assurance processes.
  </li>
  <li>
   Plan and manage ServiceNow upgrade and enhancement cycles.
  </li>
  <li>
   Act as the primary point of contact for escalations, risks, and delivery challenges.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   7-10 years of working experience in ServiceNow development and implementation.
  </li>
  <li>
   3+ years in a leadership or manager ial role overseeing ServiceNow projects and teams.
  </li>
  <li>
   ServiceNow Certified System Administrator (CSA) &ndash; required.
  </li>
  <li>
   ServiceNow Certified Application Developer (CAD) &ndash; required.
  </li>
  <li>
   ServiceNow ITSM Certification &ndash; preferred.
  </li>
  <li>
   Experience managing multiple ServiceNow projects simultaneously.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Required Skills
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Strong leadership, stakeholder management, and project delivery skills.
  </li>
  <li>
   Proficient in JavaScript for client-side and server-side scripting within the ServiceNow platform.
  </li>
  <li>
   Skilled in building custom applications and workflows across modules.
  </li>
  <li>
   Deep understanding of REST and SOAP integrations.
  </li>
  <li>
   Experienced in Agile/Scrum methodologies and leading delivery in an iterative environment.
  </li>
  <li>
   Proficient in HTML, CSS, XML, SOAP, REST.
  </li>
  <li>
   Skilled in using the ServiceNow App Developer tooling.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred Skills
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   In-depth knowledge of ServiceNow ITSM, ITOM, and ITAM modules.
  </li>
  <li>
   Experience with Service Catalog, CMDB, and automation workflows.
  </li>
  <li>
   Familiarity with low-code/no-code development on ServiceNow App Engine.
  </li>
  <li>
   Exposure to ServiceNow Flow Designer.
  </li>
  <li>
   Understanding of Performance Analytics and IntegrationHub.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
 </strong>
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  (if blank, degree and/or field of study not specified)
  <br/>
  <br/>
 </em>
 Degrees/Field of Study required:Degrees/Field of Study preferred:
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  Certifications
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  (if blank, certifications not specified)
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   Required Skills
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  </strong>
 </strong>
 <strong>
  Optional Skills
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 </strong>
 Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Coaching and Feedback, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy {+ 22 more}
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  Desired Languages
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  (If blank, desired languages not specified)
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  <strong>
   Travel Requirements
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  </strong>
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 Not Specified
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 <strong>
  Available for Work Visa Sponsorship?
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 </strong>
 No
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  Government Clearance Required?
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  <br/>
 </strong>
 No
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 <strong>
  Job Posting End Date
 </strong>
</div>


ETIC, ServiceNow Developer - Manager

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