jewelry manager

PRIME HR ADVISORY

We are seeking a polished, organised, and proactive Brand &amp; Client Relations Manager to support the daily operations of our luxury jewellery maison. Working closely with the founder, this role focuses on client communication, coordination, and overall brand organisation.This is an exciting opportunity for someone who enjoys working in a boutique luxury environment and being closely involved in the growth of a high-jewellery brand.Key Responsibilities<ul><li>Support client communication and coordination</li><li>Assist with organising meetings, appointments, and brand activities</li><li>Help coordinate events and client experiences</li><li>Support day-to-day brand operations and organisation</li><li>Liaise with external partners and service providers</li><li>Maintain client records and assist with general administration</li></ul>Requirements<ul><li>Experience in luxury, fashion, jewellery, hospitality, or client-facing roles preferred</li><li>Strong communication and organisational skills</li><li>Professional, presentable, and detail-oriented</li><li>Reliable, discreet, and proactive</li><li>Comfortable working closely with a founder-led brand</li></ul>Pay: Up to AED8,000.00 per monthWork Location: In person

Brand & Client Relations Manager (Luxury Jewellery)

Nevertiti star tr

Job Overview Nevertiti Star Trading, a dynamic Dubai-based company specialising in trading and distribution, is seeking an experienced and results-driven ERP Sales &amp; Marketing Manager – Jewellery Industry. As a multinational organisation committed to quality, reliability, and strong client relationships, we are looking for a professional to join our team in Dubai, United Arab Emirates on a Full-Time basis. The successful candidate will be responsible for developing and executing sales and marketing strategies for our specialised ERP solutions tailored to the unique needs of the jewellery sector. This role is pivotal in driving our growth and expanding our market presence within the UAE. Responsibilities * Develop and implement comprehensive sales and marketing strategies to achieve and exceed sales targets within the jewellery industry. * Identify and pursue new business opportunities, building a robust pipeline of prospective clients. * Design and manage targeted marketing campaigns across various channels to generate qualified leads and enhance brand visibility. * Build and maintain strong, long-lasting relationships with key stakeholders, clients, and industry partners. * Conduct compelling product demonstrations and presentations that effectively communicate the value proposition of our ERP solutions. * Analyse market trends, competitor activities, and customer feedback to identify opportunities for growth and product enhancement. * Collaborate closely with technical and product development teams to ensure our offerings meet the evolving needs of the market. * Prepare and deliver accurate sales forecasts, reports, and performance analyses to senior management. Qualifications * Proven track record of success in a sales and marketing role, with demonstrable experience selling ERP software or similar technology solutions. * In-depth knowledge of the jewellery industry is highly desirable. * Strong understanding of complex sales cycles, lead generation, and digital marketing techniques. * Exceptional communication, negotiation, and interpersonal skills with the ability to engage C-level executives. * A strategic thinker with a proactive and results-oriented approach. * Bachelor’s degree in Business Administration, Marketing, IT, or a related field is preferred. * Excellent command of the English language; proficiency in Arabic would be a significant advantage.

ERP Sales & Marketing Manager – Jewellery Industry

VanCleef-Aprels

<div>Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
<div>Are you a good match?
</div><div><div><div><div><div><div><div><div><div>You have significant experience in a managerial position in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.
What are we expecting from you?
Reporting to the Boutique Manager you will be the relay on all boutique activities to drive its performance as well as to develop team members and run in-store operations. As part of the management team of the boutique, your role will be to:
<ul><li>Drive business &ndash; co-managing the team along with setting priorities and objectives, monitoring sales trends and key performance indicators, following client satisfaction;
</li></ul><ul><li>Offer an outstanding experience &ndash; making sure all clients feel welcomed and cared for;
</li></ul><ul><li>Ensure a high level of service &ndash; supporting customer service activities, maximizing in-store experience;
</li></ul><ul><li>Develop the team &ndash; uniting the team behind common goals, coaching team members, following-up improvement, participating to recruitment process, nurturing the team&rsquo;s knowledge;
</li></ul><ul><li>Run in-store operations &ndash; supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.
</li></ul>More than a role&hellip;. We recruit for a career!
By joining Van Cleef &amp; Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process, you will meet the Boutique Manager, Retail Director, and HR Business Partner.
Otherwise, you will receive an email to inform you that your application has not been successful.</div></div></div></div></div></div></div></div></div></div>

Assistant Boutique Manager

Richemont

<div>Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Richemont is seeking a highly analytical and experienced Senior Compensation Analyst on a FIXED TERM CONTRACT to act as a Project Lead within our dynamic MEIAT region. Reporting to the Regional Compensation Director, you will play a pivotal role in driving the strategic evolution and optimization of our Compensation Schemes across diverse markets, including the UAE, KSA, India, Turkiye, and South Africa.
This is a unique opportunity to lead the end-to-end development of a comprehensive, Excel-based simulation module, enabling detailed individual-level analysis of current and proposed compensation models. You will be instrumental in driving data-backed recommendations directly to our Executive Committee (ExCo) and ensuring optimal strategic alignment across the region.
Key Responsibilities
<ul><li>Simulation Module Development: Design, build, and deploy a robust, advanced Excel-based simulation module in close collaboration with the Commercial &amp; Data Analytics teams.
</li><li>Project Management &amp; Coordination: Act as the dedicated Project Manager for all simulation activities, overseeing planning, execution, and cross-functional liaison with HR, Finance, and Commercial teams.
</li><li>Market Alignment &amp; Integration: Collaborate directly with local MEIAT market teams to capture operational nuances, gather and validate data, and integrate the tool into regional processes.
</li><li>Comparative Analysis &amp; Reporting: Generate concise, actionable reports and compelling presentations detailing the impacts of proposed structures to support the Executive Committee's (ExCo) decision-making.
</li><li>Data Integrity: Strictly uphold the highest standards of data security, confidentiality, and accuracy throughout the project lifecycle.
</li></ul>Experience
<ul><li>Proven experience in financial modeling, data analytics, or commercial project management, preferably within multinational or luxury retail environments.
</li><li>Expert-level mastery of Microsoft Excel (complex formulas, VBA, pivot tables, and financial simulation design).
</li><li>Solid understanding of compensation analysis, sales incentives, or commission schemes.
</li><li>Exceptional analytical, problem-solving, and presentation skills, with the ability to translate complex data into clear, executive-ready insights.
</li><li>Highly collaborative, proactive, and resilient, with a strong sense of ownership and a high level of discretion in handling confidential information.
</li><li>Bachelor's degree in Finance, Business Administration, Data Analytics, or a related quantitative field.
</li></ul>Why Richemont?
Join a global leader in luxury, where your analytical expertise will directly impact our strategic commercial frameworks across a vital and diverse region. This role offers significant project ownership, executive-level exposure, and the opportunity to work alongside iconic Maisons in a highly collaborative environment.
#Richemont #WeCraftTheFuture</div>

Senior Compensation Analyst

<div>Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have strong experience in client service and are passionate about delivering an exceptional client experience. You demonstrate excellent communication and interpersonal skills, with the ability to build and nurture relationships with clients and internal stakeholders.
You are highly organized, client-oriented and able to work independently with minimal supervision. You demonstrate sound judgment, sensitivity to client needs and a strong knowledge of products and service processes. 
 
What are we expecting from you?
As a Client Service Manager, you will receive and process customer orders, inquiries and complaints with precision and efficiency, while maintaining ongoing relationships with clients and sales teams and ensuring a seamless communication link. 
 
In this role, you will:
<ul><li>Maintain and nurture ongoing relationships with select clients and sales teams.
</li><li>Utilize in-depth knowledge of products, availability, sales territories and client profiles to provide tailored support.
</li><li>Provide advanced product and service information, addressing complex client questions with expertise.
</li><li>Record and process custom and special orders, coordinating with relevant teams to ensure timely delivery.
</li><li>Respond promptly and appropriately to advanced issue escalations, securing managerial approvals when necessary.
</li><li>Initiate contact with allocated clients to develop new relationships and act as the primary point of contact for resolving queries and complaints.
</li><li>Schedule follow-up actions and meticulously enter relevant information into the CRM system to maintain high-quality data for client retention and business development.
</li><li>Conduct detailed client interviews to clarify requirements and gather comprehensive client information.
</li><li>Deliver exceptional service to encourage continued use of the Maison&rsquo;s products and services.
</li><li>Adhere to organizational policies, procedures and relevant regulatory codes, seeking authorization for any deviations.
</li><li>Engage in continuous professional development through assessment, training and coaching, while staying informed about industry best practices and technological advancements.
</li><li>Demonstrate the ability to work independently as an experienced practitioner with minimal supervision.
</li><li>Exhibit a strong commitment to diversity and inclusion in all interactions and responsibilities. 
</li></ul>More than a role&hellip; We recruit for a career!
By joining Van Cleef &amp; Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams. 
 
The Recruitment Process
Apply online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.
You will then meet with the relevant Hiring Manager and key stakeholders as part of the interview process.
Otherwise, you will receive an email informing you that your application has not been successful.</div>

Client Service Manager

<div>Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have previous experience in Training, Learning &amp; Development or Retail, ideally within a luxury environment.
You have excellent communication, coordination and organizational skills, with the ability to collaborate effectively with multiple stakeholders across different markets. You are proactive, detail-oriented and demonstrate strong initiative, ownership and commitment.
You are comfortable working with training platforms and reporting tools, and are eager to continuously develop new competencies, capabilities and knowledge. Fluency in English and Arabic is required.
What are we expecting from you?
Reporting to the Regional Head of Retail Training, you will support the retail network across the region through targeted projects and contribute to the successful execution of training programs. You will help ensure our sales teams are equipped with the knowledge and skills to uphold the Maison&rsquo;s heritage, values and unparalleled client experience.
You will play a key role in coordinating global training efforts with the Training Managers and monitoring the effectiveness and impact of training programs and local initiatives.
In this role, you will:
<ul><li>Act as a central regional point of contact for local training teams, facilitating communication and collaboration on global training initiatives with our Headquarters in France.
</li><li>Maintain close collaboration with the Training Managers through regular updates and proactive communication.
</li><li>Lead training sessions at the Client Relationship Center to support the Team Leader.
</li><li>Support the adaptation of training modules and content for the different markets, including Arabic proofreading of documents.
</li><li>Assist the Training Managers in the smooth implementation of new global training programs from Headquarters.
</li><li>Facilitate the rollout of new training content, providing clear instructions and support to ensure consistent understanding and application across all markets.
</li><li>Manage the global training platform data (LMS), ensuring content, participant data and program schedules remain up to date.
</li><li>Measure completion rates of training campaigns through the e-learning dashboard.
</li><li>Manage the administration and organization of seminars and meetings upon request.
</li><li>Manage training-related costs and the flow of invoicing in coordination with the accounting department and the markets.
</li><li>Report best practices and mystery shopping scores on a quarterly, semester and annual basis to the training community.
</li></ul>The role covers five markets and the regional Client Relationship Center in Dubai and may require regional and international travel upon request.
More than a role&hellip; We recruit for a career!
By joining Van Cleef &amp; Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams.
The Recruitment Process
Apply online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.
You will then meet with the Regional Head of Retail Training and relevant stakeholders as part of the interview process.
Otherwise, you will receive an email informing you that your application has not been successful.</div>

Training Executive - UAE NATIONAL

<div>Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
<h2 class="jobSectionHeader">1- REGIONAL CLIENT STRATEGY AND DEVELOPMENT. 
</h2> 
<ul><li>Define and deploy annual VIC and client development objectives per store within the territory, in alignment with HQ targets and Retail Manager direction (retain / upgrade / recruit).
</li></ul><ul><li>Map the regional High-End client landscape &mdash; tier distribution, geographic concentration, cross-door client opportunities &mdash; and set store-specific action plans accordingly.
</li></ul><ul><li>Identify the region's top-priority VIC relationships and personally invest in the highest-potential and most strategic, complementing store-level management.
</li></ul><ul><li>Partner with Couture teams to identify regional Couture prospects; ensure the regional network is equipped and motivated to deliver the Couture selling ceremony at the required standard.
</li></ul><ul><li>Provide strategic guidance on local market dynamics &mdash; competitor activity, cultural calendar, wealth migration &mdash; to support store directors in adapting their client approach.
</li></ul>Support the Head of VIC Relations with C-suite reporting on regional VIC and client development performance, flagging key relationship developments and commercial opportunities. Set a baseline of residents vs. tourists clients per door and define local recruitment target with clear strategy to achieve local clients objectives &amp; development. 
<ul><li>
 </li></ul> 
2- RETAIL SUPPORT, TRAINING AND ORCHESTRATION. 
 
<ul><li>Serve as the primary interface between HQ client development strategy and store-level execution &mdash; cascading priorities, clarifying expectations, and troubleshooting implementation barriers.
</li></ul><ul><li>Design and deliver regional training programmes on VIC service standards, CRM best practices, outreach personalisation; adapt content to local market specificities when necessary with up-to-date training calendar
</li></ul><ul><li>Support stores management in new joiners onboarding on VICs development and service standards.
</li></ul><ul><li>Conduct regular store visits to audit clienteling practices, observe team behaviours, and deliver targeted coaching to store managers and Client Advisors.
</li></ul><ul><li>Identify high-potential talent within the retail network and support their development into future in-store client development roles or couture ambassadors.
</li></ul><ul><li>Coordinate with regional HR and Learning &amp; Development teams to integrate client development competencies into onboarding and performance frameworks.
 
</li>Own the regional A&amp;P budget allocated to VIC and commercial events &mdash; allocating resources across doors, managing forecasts, and reporting on spend vs. return in accordance with the Head of VIC Relations and Client Development. 
<li>
</li></ul> 
3- REGIONAL ANIMATION &amp; CROSS-MARKET ACTIVATIONS. 
 
<ul><li>Propose and orchestrate a regional event calendar &mdash; covering in-store activations, cross-door moments, regional trunk shows, and previews &mdash; ensuring coherence with the HQ animation framework and local relevance, and ensuring a coherent annual planning with local happenings and business needs.
</li></ul><ul><li>Develop flagship regional client experiences that leverage Ala&iuml;a's brand territories.
</li></ul><ul><li>Define guest lists and engagement strategies for international Maison events (fashion shows, re-sees, dinners); manage client logistics in partnership with HQ &amp; Store management
</li></ul><ul><li>Personally host key client moments across the region, embodying the brand&rsquo;s values.
</li></ul>Liaise with local partners to ensure all events are executed to the highest experiential standard. 
<ul><li>
</li></ul> 
4- PARTNERSHIPS, BUSINESS PROVIDERS &amp; CLIENT RECRUITEMENT. 
 
<ul><li>Build and maintain a regional network of strategic business providers &mdash; private offices, luxury concierge services, stylists, cultural institutions, private members' clubs &mdash; capable of introducing qualified new clients to the Maison.
</li></ul><ul><li>Identify and formalise partnership frameworks with relevant regional players, reporting opportunities to the Head of VIC Relations and Client Development for brand-level validation and broader activation.
</li></ul><ul><li>Develop a systematic new client recruitment strategy for the region, including prospecting protocols, referral programmes, and community penetration plans for underserved client segments in line with the Ala&iuml;a codes and aesthetic.
</li></ul>Act as brand ambassador in key market environments &mdash; attending cultural and social events to represent Ala&iuml;a and naturally expand the house's relationship map. 
<ul><li>
 </li></ul> 
5- DATA ANALYSIS &amp; REGIONAL REPORTING. 
 
<ul><li>Consolidate and analyse VIC and High-End client performance data across the regional store network &mdash; spend trends, tier migration, client acquisition costs, and activation ROI.
</li></ul><ul><li>Produce structured reviews for the Head of VIC Relations and Client Development and Local GM-Brand President: monthly performance dashboards, post-activation reviews, and annual strategic assessments.
</li></ul><ul><li>Identify regional patterns and anomalies in client data that signal commercial opportunity or relationship risk, and propose data-driven responses.
</li></ul><ul><li>Oversee CRM hygiene standards across all regional doors, establishing consistent protocols and holding store teams accountable for data quality.
</li></ul>Model budget scenarios and event ROI projections to support resource allocation decisions within the regional A&amp;P envelope. 
<ul><li>
</li></ul> 
CANDIDATE PROFILE
<h3 class="jobSectionHeader">Background
</h3>Minimum 8&ndash;10 years in luxury retail, with a clear trajectory that includes senior in-store roles (store management, department management, or senior client-facing position) &mdash; store experience at a high level is non-negotiable. 
<ul><li>
</li></ul> 
<ul><li>Demonstrated experience in a multi-door, regional, or network-level role within a luxury fashion, jewellery, watches, or lifestyle Maison.
</li></ul><ul><li>Proven ability to influence, coach, and align diverse store teams without direct line management authority.
</li></ul><ul><li>Solid command of CRM systems and regional data consolidation; ability to translate data into actionable strategy.
</li></ul>Prior exposure to budget management and A&amp;P accountability is strongly preferred. 
<ul><li>
</li></ul><h3 class="jobSectionHeader">Skills &amp; Attributes
</h3><ul><li>Strategic clarity combined with operational rigour &mdash; able to think at altitude and execute at ground level with equal precision.
</li></ul><ul><li>Natural leadership presence: inspires confidence in store directors and Client Advisors alike; leads through example, not authority.
</li></ul><ul><li>Deep market intelligence and relationship capital within the territory &mdash; existing networks in luxury, culture, and finance are an asset.
</li></ul><ul><li>Entrepreneurial mindset: proactively identifies opportunities, proposes solutions, and operates with a high degree of autonomy.
</li></ul><ul><li>Exceptional written and verbal communication; fluency in English &amp; Arabic required.
</li></ul><ul><li>Aesthetic alignment with the Ala&iuml;a universe &mdash; a genuine understanding of and connection to the house's philosophy of the body, craftsmanship, and cultural rootedness.
</li></ul><ul><li>Ability to travel to different markets in the region is necessary.
</li></ul>#Richemont #WeCraftTheFuture</div>

Regional VIC & Client Development Manager

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