jira administrator

<div></div><div><div><div><div><ul><div>3 - 5 Years</div>
<div></div><div>7 Openings</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><ul><li><p>The Atlassian Cloud Support Engineer will be responsible for administering, supporting, and enabling users across Jira Software, Jira Service Management, Jira Align, Jira Analytics, Confluence, and Atlassian Cloud Administration. This role also requires knowledge on ROVO AI (Atlassian&rsquo;s AI platform), including the design, testing, and support of both Out-of-the-Box (OOTB) and Custom ROVO agents to optimize ITSM, DevOps, and knowledge management operations. The engineer will deliver L2/L3 support, drive automation and integrations, ensure compliance alignment, and collaborate with cross-functional teams to provide an AI-powered day-to-day support model. Key Responsibilities Atlassian Cloud Support &bull; Administer and support Jira Software, JSM, Jira Align, Jira Analytics, and Confluence Cloud. &bull; Manage projects, workflows, permission schemes, request types, dashboards, and Confluence spaces. &bull; Handle user provisioning and access management via Entra ID/SSO. &bull; Provide operational support for day-to-day activities, tickets, and escalations. &bull; Configure, test, and deploy ROVO OOTB agents for Jira Service Management and Confluence KB. &bull; Integrate ROVO agents with Service Desk intake, Automation for Jira (A4J), and Jira projects. Automation, Integrations &amp; Scripting &bull; Design and build automation rules ((A4J) in Jira, JSM &amp; Confluence. &bull; Create scripts for bulk administrative operations (Python, Bash, PowerShell, Groovy). &bull; Support ROVO integrations with third-party systems using ROVO connectors. &bull; Configure webhooks, connectors, and Marketplace apps for automation and knowledge routing. &bull; Document knowledge articles, playbooks, and SOPs in Confluence for operational teams. Required Skills &bull; Strong Administrative and custom config knowledge on Atlassian Cloud: Jira Software, JSM, Jira Align, Analytics, Confluence, Admin. &bull; ROVO AI: Strong understanding of platform architecture, with hands-on experience in OOTB and Custom ROVO agents. Skilled in ROVO actions and integrations with Jira, Confluence, and A4J &bull; Nice to have Proficiency in Python, Bash, Groovy (Script runner optional). &bull; REST APIs: Experience with Atlassian REST v3, Admin APIs, and ROVO endpoints. &bull; DevOps Tools: GitLab CI/CD. &bull; Soft Skills: Strong troubleshooting ability, effective stakeholder communication, thorough documentation, and an AI/automation-first mindset. Important note: &bull; Minimum 2 years of hands-on experience with Atlassian cloud tools including Jira Service Management and Jira Software. &bull; Willingness to work U.S. business hours to support customers across multiple time zones.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>Atlassian,Jira,Confluence,Scripting</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Developer III - Software Engineering - Atlassian Support

<div></div><div><div><div><div><ul><div>7 - 9 Years</div>
<div></div><div>2 Openings</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>The Atlassian Cloud Support Engineer will be responsible for administering, supporting, and enabling users across Jira Software, Jira Service Management, Jira Align, Jira Analytics, Confluence, and Atlassian Cloud Administration. This role also requires knowledge on ROVO AI (Atlassian&rsquo;s AI platform), including the design, testing, and support of both Out-of-the-Box (OOTB) and Custom ROVO agents to optimize ITSM, DevOps, and knowledge management operations. The engineer will deliver L2/L3 support, drive automation and integrations, ensure compliance alignment, and collaborate with cross-functional teams to provide an AI-powered day-to-day support model. Key Responsibilities Atlassian Cloud Support &bull; Administer and support Jira Software, JSM, Jira Align, Jira Analytics, and Confluence Cloud. &bull; Manage projects, workflows, permission schemes, request types, dashboards, and Confluence spaces. &bull; Handle user provisioning and access management via Entra ID/SSO. &bull; Provide operational support for day-to-day activities, tickets, and escalations. &bull; Configure, test, and deploy ROVO OOTB agents for Jira Service Management and Confluence KB. &bull; Integrate ROVO agents with Service Desk intake, Automation for Jira (A4J), and Jira projects. Automation, Integrations &amp; Scripting &bull; Design and build automation rules ((A4J) in Jira, JSM &amp; Confluence. &bull; Create scripts for bulk administrative operations (Python, Bash, PowerShell, Groovy). &bull; Support ROVO integrations with third-party systems using ROVO connectors. &bull; Configure webhooks, connectors, and Marketplace apps for automation and knowledge routing. &bull; Document knowledge articles, playbooks, and SOPs in Confluence for operational teams. Required Skills &bull; Strong Administrative and custom config knowledge on Atlassian Cloud: Jira Software, JSM, Jira Align, Analytics, Confluence, Admin. &bull; ROVO AI: Strong understanding of platform architecture, with hands-on experience in OOTB and Custom ROVO agents. Skilled in ROVO actions and integrations with Jira, Confluence, and A4J &bull; Nice to have Proficiency in Python, Bash, Groovy (Script runner optional). &bull; REST APIs: Experience with Atlassian REST v3, Admin APIs, and ROVO endpoints. &bull; DevOps Tools: GitLab CI/CD. &bull; Soft Skills: Strong troubleshooting ability, effective stakeholder communication, thorough documentation, and an AI/automation-first mindset. Important note: &bull; Minimum 2 years of hands-on experience with Atlassian cloud tools including Jira Service Management and Jira Software. &bull; Willingness to work U.S. business hours to support customers across multiple time zones.</p></div>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>Atlassian,Jira,Confluence,Scripting</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Lead II - Software Engineering

<div></div><div><div><div><div><ul><div>2 - 3 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>Role Proficiency:</p>
<p>
Acts under very minimal guidance to develop error free code; testing and documenting applications</p>
<p>
Outcomes:</p>
<div>
<ul><li> Understand the applications features and component design and develop the same in accordance with user stories/requirements.</li></ul>
<ul><li> Code debug test and document; and communicate product/component/feature development stages.</li></ul>
<ul><li> Develop optimized code with appropriate approach and algorithms following standards and security guidelines independently</li></ul>
<ul><li> Effectively interact with customers and articulate their input</li></ul>
<ul><li> Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models</li></ul>
<ul><li> Mentor Developer I &ndash; Software Engineering to become more effective in their role</li></ul>
<ul><li> Learn technology business domain and system domain as recommended by the project/account</li></ul>
<ul><li>Set FAST goals and provide feedback to FAST goals of mentees</li></ul>
</div>
<p></p><p>Measures of Outcomes:</p>
<div>
<ul><li> Adherence to engineering processes and standards (coding standards)</li></ul>
<ul><li> Adherence to schedule / timelines</li></ul>
<ul><li> Adhere to SLAs where applicable</li></ul>
<ul><li> # of defects post delivery</li></ul>
<ul><li> # of non-compliance issues</li></ul>
<ul><li> Reduction of reoccurrence of known defects</li></ul>
<ul><li> Quickly turnaround production bugs</li></ul>
<ul><li> Meet the Defined productivity standards for project</li></ul>
<ul><li> Completion of applicable technical/domain certifications</li></ul>
<ul><li>Completion of all mandatory training requirements</li></ul>
</div>
<p></p><p>Outputs Expected:</p>
<p>
Configure:</p>
<div>
<ul><li>Follow configuration process</li></ul></div><br>
<p><br>
Test:</p>
<div>
<ul><li>Create and conduct unit testing</li></ul></div><br>
<p><br>
Domain relevance:</p>
<div>
<ul><li>Develop features and components with good understanding of the business problem being addressed for the client</li></ul></div><br>
<p><br>
Manage Defects:</p>
<div>
<ul><li>Raise<br>
fix<br>
retest defects</li></ul></div><br>
<p><br>
Estimate:</p>
<div>
<ul><li>Estimate time<br>
effort and resource dependence for one's own work</li></ul></div><br>
<p><br>
Mentoring:</p>
<div>
<ul><li>Mentor junior developers in the team</li></ul>
<ul><li>Set FAST goals and provide feedback to FAST goals of mentees</li></ul></div><br>
<p><br>
Document:</p>
<div>
<ul><li>Create documentation for one's own work</li></ul></div><br>
<p><br>
Manage knowledge:</p>
<div>
<ul><li>Consume and contribute to project related documents<br>
share point<br>
libraries and client universities</li></ul></div><br>
<p><br>
Status Reporting:</p>
<div>
<ul><li>Report status of tasks assigned</li></ul>
<ul><li>Comply with project related reporting standards/process</li></ul></div><br>
<p><br>
Release:</p>
<div>
<ul><li>Adhere to release management process</li></ul></div><br>
<p><br>
Design:</p>
<div>
<ul><li>Understand the design/LLD and link it to requirements/user stories</li></ul></div><br>
<p><br>
Code:</p>
<div>
<ul><li>Develop code with guidance for the above</li></ul>
</div>
<p></p><p>Skill Examples:</p>
<div>
<ul><li> Explain and communicate the design / development to the customer</li></ul>
<ul><li> Perform and evaluate test results against product specifications</li></ul>
<ul><li> Develop user interfaces business software components and embedded software components</li></ul>
<ul><li> Manage and guarantee high levels of cohesion and quality</li></ul>
<ul><li> Use data models</li></ul>
<ul><li> Estimate effort time required for own work</li></ul>
<ul><li> Perform and evaluate tests in the customers or target environments</li></ul>
<ul><li> Team player</li></ul>
<ul><li> Good written and verbal communication abilities</li></ul>
<ul><li>Proactively ask for and offer help</li></ul>
</div>
<p></p><p>Knowledge Examples:</p>
<ul>
<li> Appropriate software programs / modules
<div> <ul><li>Technical designing</li></ul>
<ul><li> Programming languages</li></ul>
<ul><li> DBMS</li></ul>
<ul><li> Operating Systems and software platforms</li></ul>
<ul><li> Integrated development environment (IDE)</li></ul>
<ul><li> Agile methods</li></ul>
<ul><li>Knowledge of customer domain and sub domain where problem is solved</li></ul></div><br>
<p></p>Additional Comments:
<p></p>
<p>The Atlassian Cloud Support Engineer will be responsible for administering, supporting, and enabling T-Mobile users across Jira Software, Jira Service Management, Jira Align, Jira Analytics, Confluence, and Atlassian Cloud Administration. This role also requires knowledge on ROVO AI (Atlassian&rsquo;s AI platform), including the design, testing, and support of both Out-of-the-Box (OOTB) and Custom ROVO agents to optimize ITSM, DevOps, and knowledge management operations. The engineer will deliver L2/L3 support, drive automation and integrations, ensure compliance alignment, and collaborate with cross-functional teams to provide an AI-powered day-to-day support model. Key Responsibilities Atlassian Cloud Support &bull; Administer and support Jira Software, JSM, Jira Align, Jira Analytics, and Confluence Cloud. &bull; Manage projects, workflows, permission schemes, request types, dashboards, and Confluence spaces. &bull; Handle user provisioning and access management via Entra ID/SSO. &bull; Provide operational support for day-to-day activities, tickets, and escalations. &bull; Configure, test, and deploy ROVO OOTB agents for Jira Service Management and Confluence KB. &bull; Integrate ROVO agents with Service Desk intake, Automation for Jira (A4J), and Jira projects. Automation, Integrations &amp; Scripting &bull; Design and build automation rules ((A4J) in Jira, JSM &amp; Confluence. &bull; Create scripts for bulk administrative operations (Python, Bash, PowerShell, Groovy). &bull; Support ROVO integrations with third-party systems using ROVO connectors. &bull; Configure webhooks, connectors, and Marketplace apps for automation and knowledge routing. &bull; Document knowledge articles, playbooks, and SOPs in Confluence for operational teams. Required Skills &bull; Strong Administrative and custom config knowledge on Atlassian Cloud: Jira Software, JSM, Jira Align, Analytics, Confluence, Admin. &bull; ROVO AI: Strong understanding of platform architecture, with hands-on experience in OOTB and Custom ROVO agents. Skilled in ROVO actions and integrations with Jira, Confluence, and A4J &bull; Nice to have Proficiency in Python, Bash, Groovy (Script runner optional). &bull; REST APIs: Experience with Atlassian REST v3, Admin APIs, and ROVO endpoints. &bull; DevOps Tools: GitLab CI/CD. &bull; Soft Skills: Strong troubleshooting ability, effective stakeholder communication, thorough documentation, and an AI/automation-first mindset. Important note: &bull; Minimum 2 years of hands-on experience with Atlassian cloud tools including Jira Service Management and Jira Software. &bull; Willingness to work U.S. business hours to support customers across multiple time zones.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>Atlassian,Jira,Confluence,Scripting</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Developer II - Software Engineering

<div><p><b>About GAC</b></p><p><b>
Our corporate DNA</b></p><p><b>
World-class shipping, logistics, and marine services built on quality, safety, and sustainability with the human touch. GAC delivers flexible integrated portfolios to customers globally, emphasizing a long-term approach, sustainability, innovation, and ethics.</b></p><p><b>
7500 + Employees around the world / 300 +Strategically located offices / 50 +Countries.</b></p><p></p><p><b>
About Job</b></p><p>
The main purpose of the IT Service Desk administrator is to provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. The IT Service Desk will provide 24x7x365 first-line support via all modern communication channels and offer remote support when required. Therefore, the Service Desk administrator must be flexible and available to work shifts during the day or night.</p><p>
The job exists for an individual who will adopt ITIL Framework for Service Management. The Service Desk will log, categorize, assign, and resolve received IT requests and, where required, will use their excellent knowledge of GAC stakeholders and third-party suppliers to find solutions to Incidents and requests.</p><p>
The job contributes to the smooth functioning of business operations and will demonstrate excellent knowledge of GAC&rsquo;s IT systems, Infrastructure, and service catalog.
<br>
Additionally, this role supports the continuous improvement of IT services through proactive monitoring, process automation, and enhancement of end-user digital experience. The administrator will also play a key role in maintaining endpoint security compliance, promoting user awareness, and collaborating with cybersecurity and infrastructure teams to strengthen the organization&rsquo;s IT resilience.</p><p><i>
 </i><b><i>This Position required to work on roster basis</i></b></p><p></p><p><b>
Key Responsibilities</b></p><p>
Provide L1 &amp; L2 support for Microsoft 365, which includes E-mail, OneDrive, SharePoint, MS Teams, including Teams Voice, Intune device management, and security compliance monitoring.</p><p>
GAC Business Application administration and support.</p><p>
Responsible for GAC Service Desk Support (ServiceNow).</p><p>
Desktop and Applications support.</p><p>
Administer GAC Monitoring systems.</p><p>
Daily monitoring of Anti-virus status, Device Management, and Group IT Servers hosted on-prem and Cloud.</p><p>
Monthly Patching of servers and endpoints.</p><p>
Vendor Management (Suppliers/Consultants).</p><p>
IT Service Desk Procedures &amp; Guidelines.</p><p>
Responsible for Inventory Management.</p><p><b><br>
Requirements</b></p><ul><li><p>
Degree in IT or Secondary education with relevant technical qualifications.</p></li><li><p>
ITIL, Microsoft 365, Azure Administrator, and Certification in networking, Intune, Endpoint Manager, or ServiceNow certification would be an added advantage.</p></li><li><p>
Experience in ITSM platforms (ServiceNow, JIRA), automation tools, and cybersecurity awareness. Familiarity with cloud security, MFA, and zero-trust concepts.</p></li><li><p>
Minimum of 4 years&rsquo; experience in IT support within enterprise or hybrid cloud environments or in an IT administration function.</p></li><li><p>
Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.</p></li><li><p>
Experience in Microsoft Device management solutions would be an advantage.</p></li><li><p>
Excellent command of the English language.</p></li><li><p>
Strong self-led, work prioritization, and strong analytical skills.</p></li><li><p>
Team-player.</p></li><li><p>
Strong influential skills when communicating inside and outside the organization with peers, vendors, and clients.</p></li><li><p>
Knowledge of service desk ticketing system &ndash; exposure to Jira on-prem would be an added advantage.</p></li></ul></div>

IT Service Desk Administrator

J2B Global

<p><b>Responsibilities</b></p><ul><li>Build &amp; maintain applications using Google AppSheet</li><li>Manage AppSheet platform settings, user access &amp; security</li><li>Integrate apps with Google Workspace, Sheets, Drive, Forms &amp; databases</li><li>Gather business requirements and convert to AppSheet apps</li><li>Troubleshoot issues, support users &amp; train teams</li><li>Ensure data security, compliance &amp; performance optimisation</li></ul><p><b>Requirements</b></p><ul><li>2+ years hands-on AppSheet development experience</li><li>Strong skills in Google Workspace (Sheets, Forms, Drive)</li><li>Knowledge of SQL / data modelling</li><li>Good problem-solving &amp; communication skills</li><li>Experience with APIs / automation tools (Zapier / Make) preferred</li></ul><p><b>Bonus</b></p><ul><li>Google Workspace / AppSheet certification</li><li>Knowledge of JavaScript / Python</li></ul><p>Job Types: Full-time, Permanent, Contractual / Temporary<br/>Contract length: 24 months</p><p>Pay: &#8377;800,000.00 - &#8377;1,400,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li><li>Work from home</li></ul>

Google AppSheet Developer / Administrator

A M GLOBAL ON DEMAND LABORS SUPPLY

<p>Build and manage OpenShift 4.x clusters (on-prem / hybrid).</p><p>Implement GitOps (ArgoCD / Flux) and integrate with CI/CD tools (Jenkins, GitLab CI, Tekton).</p><p>Configure service mesh, ingress, and network policies for secure workloads.</p><p>Automate using Ansible, Terraform, Bash/Python.</p><p>Manage Linux systems (RHEL/CentOS/AlmaLinux/Rocky) and core services (NFS, DNS, LDAP).</p><p>Ensure cluster security (TLS, SELinux, image scanning, RBAC, SCC).</p><p>Monitor performance using Prometheus, Grafana, EFK and handle lifecycle management, DR, and backups.</p>

OpenShift Administrator

Maynor Consulting

<p><b>Key Responsibilities</b></p><ul><li>Gather and analyze business requirements for quoting, pricing, approvals, renewals, and contracts.</li><li>Design, configure, and maintain Salesforce CPQ, including:</li><li>Product and bundle configurations</li><li>Pricing and discount rules</li><li>Quote templates and document generation</li><li>Contract lifecycle management</li><li>Work closely with Sales, Finance, and Operations teams to streamline CPQ processes.</li><li>Build workflows, approval processes, and validation rules in Salesforce.</li><li>Support and enhance integrations between Salesforce CPQ and ERP/Billing systems.</li><li>Troubleshoot and resolve CPQ-related issues and ensure data quality.</li><li>Provide end-user training, documentation, and ongoing support.</li><li>Collaborate with developers for any Apex, Visualforce, or Lightning customizations.</li></ul><p><b>What You&rsquo;ll Bring</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Business, or related field.</li><li><b>5+ years of Salesforce experience</b>, with <b>3+ years focused on Salesforce CPQ.</b></li><li>Hands-on expertise in CPQ features such as product setup, pricing, quoting, and contract management.</li><li>Strong understanding of Salesforce administration (objects, workflows, reports, dashboards).</li><li>Experience integrating Salesforce CPQ with ERP or Billing systems (NetSuite, SAP, Oracle, etc.).</li><li>Salesforce <b>CPQ Specialist</b> or <b>Administrator Certification</b> preferred.</li><li>Knowledge of DocuSign, Conga, or other document generation tools.</li><li>Experience in SaaS or subscription-based business models.</li><li>Familiarity with Agile methodology and tools like Jira or Confluence.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;1,500,000.00 - &#8377;2,500,000.00 per year</p><p>Work Location: In person</p>

Salesforce CPQ Consultant

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