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Muhimma Digital Platform

Muhimma is seeking a dynamic and driven Inside Sales Representative to expand its footprint in the data and insights industry. This role is responsible for driving revenue growth by managing the end-to-end sales process, while collaborating with cross-functional teams to deliver tailored solutions for clients in the KSA. &nbsp;Key Responsibilities: &nbsp;<ul><li>Develop and maintain strong relationships with existing and potential clients, ensuring a deep understanding of their business needs and challenges.</li><li>Manage all stages of the sales funnel: lead generation, qualification, proposal, negotiation, and closing. Track and report on key sales metrics, including conversion rates, pipeline velocity, and revenue targets.</li><li>Use HubSpot CRM to track client interactions, manage the sales cycle, and forecast revenue.</li><li>Present Muhimma’s services—including Market Research, Data Analytics, and the Technology Platform—in a way that demonstrates clear value and ROI to clients.</li><li>Collaborate with marketing, product, and research teams to deliver tailored solutions and ensure client satisfaction.</li><li>Negotiate contracts to close deals that support both client needs and company revenue targets.</li><li>Stay updated on market trends, competitor activities, and customer feedback to identify new opportunities and inform service enhancements. &nbsp;</li></ul>Requirements: &nbsp;<ul><li>Minimum 1–2 years of sales experience, preferably in data analytics, market research, or technology-driven solutions.</li><li>Exceptional communication and presentation skills in English and Arabic.</li><li>Strong ability to understand customer challenges and propose solutions.</li><li>Proficiency in CRM tools, especially HubSpot.</li><li>Ability to work independently and meet revenue targets in a remote environment.</li></ul>&nbsp;Nice to Have:&nbsp;<ul><li>Experience with SaaS platforms.</li><li>Familiarity with AI-driven insights and business intelligence tools.</li></ul>&nbsp;

Inside Sales Representative

Muhimma is seeking a dynamic and driven Inside Sales Representative to expand its footprint in the data and insights industry. This role is responsible for driving revenue growth by managing the end-to-end sales process, while collaborating with cross-functional teams to deliver tailored solutions for clients in the Middle East. &nbsp;Key Responsibilities: &nbsp;<ul><li>Develop and maintain strong relationships with existing and potential clients, ensuring a deep understanding of their business needs and challenges.</li><li>Manage all stages of the sales funnel: lead generation, qualification, proposal, negotiation, and closing. Track and report on key sales metrics, including conversion rates, pipeline velocity, and revenue targets.</li><li>Use HubSpot CRM to track client interactions, manage the sales cycle, and forecast revenue.</li><li>Present Muhimma’s services—including Market Research, Data Analytics, and the Technology Platform—in a way that demonstrates clear value and ROI to clients.</li><li>Collaborate with marketing, product, and research teams to deliver tailored solutions and ensure client satisfaction.</li><li>Negotiate contracts to close deals that support both client needs and company revenue targets.</li><li>Stay updated on market trends, competitor activities, and customer feedback to identify new opportunities and inform service enhancements. &nbsp;</li></ul>Requirements: &nbsp;<ul><li>Minimum 1–2 years of sales experience, preferably in data analytics, market research, or technology-driven solutions.</li><li>Exceptional communication and presentation skills in English and Arabic.</li><li>Strong ability to understand customer challenges and propose solutions.</li><li>Proficiency in CRM tools, especially HubSpot.</li><li>Ability to work independently and meet revenue targets in a remote environment. &nbsp;</li></ul>Nice to Have: &nbsp;<ul><li>Experience with SaaS platforms.</li><li>Familiarity with AI-driven insights and business intelligence tools.</li><li>Prior remote work experience.</li></ul>

Alzayani Investments

Zayani Motors is seeking a highly motivated and results-oriented Fleet Sales Executive to join our dynamic team in Bahrain. This is a full-time position offering an exciting opportunity to contribute to the growth of our fleet sales operations. As a Fleet Sales Executive, you will be responsible for developing and managing relationships with corporate clients, securing fleet sales contracts, and achieving sales targets. You will play a key role in representing Zayani Motors and promoting our vehicle portfolio to businesses across various sectors.&nbsp;Responsibilities: &nbsp;<ul><li>Identify and target potential corporate clients for fleet sales opportunities.</li><li>Develop and maintain strong relationships with key decision-makers within target organisations.</li><li>Conduct thorough needs assessments to understand client requirements and propose tailored fleet solutions.</li><li>Prepare and present compelling sales proposals, highlighting the value proposition of Alzayani Investments' vehicle offerings.</li><li>Negotiate pricing and contract terms to secure profitable fleet sales agreements.</li><li>Manage the entire sales cycle from initial contact to vehicle delivery and after-sales service.</li><li>Collaborate with internal teams to ensure seamless order processing and customer satisfaction.</li><li>Achieve and exceed assigned sales targets and contribute to the overall growth of the fleet sales division.</li><li>Stay up-to-date on industry trends and competitor activities.</li><li>Represent First Motors at industry events and conferences.</li></ul>&nbsp;Qualifications: &nbsp;<ul><li>Proven 2-5 years of experience in fleet sales or a related field.</li><li>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.</li><li>Strong understanding of the automotive industry, particularly in the commercial vehicle segment.</li><li>Excellent communication, interpersonal, and presentation skills.</li><li>Ability to build and maintain strong client relationships.</li><li>Proficient in negotiating and closing deals.</li><li>Highly organised and detail-oriented with strong time management skills.</li><li>Proficient in using CRM software and Microsoft Office Suite.</li><li>Valid driving licence.</li></ul>

Fleet Sales Executive (Automotive)

Zayani Motors is seeking an experienced and ambitious Senior Marketing Executive to join our team. The ideal candidate will be a strategic thinker responsible for developing and implementing marketing initiatives that strengthen our brand presence and support our growth across our varied business sectors. Responsibilities:&nbsp;<ul><li>Assisting the marketing manager and supporting the marketing team&nbsp;with marketing activities.</li><li>Coordinating the production of a wide range of marketing&nbsp;communications.</li><li>Providing support for marketing events and exhibitions as required.</li><li>Coordinating with various vendors for printing and installation/ delivery&nbsp;of marketing collateral such as stickers and flyers.</li><li>Managing the websites for the company and its brands.</li><li>Managing social media accounts and activities for the company and its&nbsp;brands.</li><li>Managing digital activities and campaigns for the company and its&nbsp;brands.</li><li>Updating and maintaining the marketing department's documentation&nbsp;and databases.</li><li>Managing events, booking venues and ordering marketing materials.</li><li>Inviting and monitoring members of the press for events.</li><li>Communicating and maintaining a good relationship with members of&nbsp;the press to carry articles, stories and press releases.</li><li>Making reports and presentations on recent marketing campaigns and&nbsp;PR activities.</li><li>Downloading images, videos and other creative materials from brand&nbsp;libraries.</li><li>Communicating and managing creative &amp; PR agencies.</li><li>Communicating with brand managers for their marketing needs.</li><li>Using social media monitoring tools to measure KPIs and ROI.</li><li>Regularly generating reports on social media.</li><li>Handling crises and complaints on social media and responding efficiently.</li><li>Making media plans as instructed by Line Manager.</li><li>Writing purchase orders and following up with Accounts for various jobs.</li><li>Conducting Test drives events for press &amp; influencers.</li><li>Preparing marketing plans on monthly, quarterly and yearly basis for each brand.</li><li>Reporting weekly, monthly, and quarterly reports to the manufacturers. &nbsp;</li></ul>Qualifications: &nbsp;<ul><li>Proven experience in a Marketing Executive or a similar senior marketing role.</li><li>A bachelor's degree in Marketing, Business, Communications, or a related field.</li><li>A strong understanding of modern marketing principles, techniques, and best practices.</li><li>Demonstrable experience in managing integrated marketing campaigns from conception to completion.</li><li>Excellent written and verbal communication skills, with a high level of attention to detail.</li><li>Proficiency with digital marketing tools, including social media platforms, analytics software, and content management systems.</li><li>Strong analytical and project management skills.</li><li>The ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.</li><li>Experience working within a company with a diversified portfolio of businesses is highly advantageous.</li></ul>

Sr. Marketing Executive (Automotive)

Finasq

Role SummaryThe Digital Support Operator is responsible for managing customer interactions across LiveChat and WhatsApp channels, assisting users through the loan application process, resolving issues, escalating complex cases, and maintaining high standards of communication, accuracy, and compliance. This role directly impacts application completion and customer satisfaction by providing timely, clear, and compliant assistance.&nbsp;Key Responsibilities:&nbsp;Digital Channel Management<ul><li>Respond promptly, professionally, and helpfully to customer inquiries via LiveChat and WhatsApp.</li><li>Assist applicants with form completion, document upload issues, technical problems, and general loan product questions.</li><li>Identify customer obstacles within the application process and provide real-time support to improve progression.</li></ul>&nbsp;Chatbot Flow and Automation<ul><li>Optimize and maintain the Chatbot Flow for both LiveChat and WhatsApp, ensuring the bot effectively handles common application questions, technical support, and FAQs.</li></ul>Issue Resolution &amp; Escalation<ul><li>Troubleshoot common technical or process-related issues using the internal knowledge base.</li><li>Escalate complex or high-risk cases to the Head of Support or relevant internal teams (Tech/Product/Compliance) with clear case notes.</li><li>Track recurring issues and report patterns to management.</li><li>Collaborate closely with the CPO to incorporate customer feedback and digital engagement data into product improvements.</li></ul>&nbsp;Compliance and Data Handling<ul><li>Handle all customer data strictly in accordance with PDPL and internal security protocols.</li><li>Ensure no unauthorized data collection, storage, or sharing occurs.</li><li>Use compliant communication language that emphasizes the aggregator’s role as a non-lending entity.</li></ul>&nbsp;Communication Quality &amp; Standards<ul><li>Follow approved scripts, communication guidelines, tone-of-voice rules, and escalation procedures.</li><li>Maintain high accuracy in the information provided to customers.</li><li>Ensure all chats are properly logged and categorized in CRM tools.</li></ul>&nbsp;Requirements<ul><li>Languages: Native Arabic and Fluent English (written and spoken).</li><li>Experience 1-2 years of experience in customer support, preferably in digital channels (LiveChat, WhatsApp for Business).</li><li>Experience in financial services, fintech, telecom, or digital platforms is advantageous.</li><li>Strong bilingual communication skills in Arabic and English.</li><li>Basic understanding of application funnels, technical troubleshooting, and customer journey flows.</li><li>Familiarity with CRM systems, chat platforms, and ticketing tools.</li><li>High attention to detail and ability to follow procedures accurately.</li><li>Ability to multitask and manage several chats simultaneously.</li></ul>

Digital Customer Support Operator

Job Summary:We are seeking a skilled and detail-oriented&nbsp;Mid-Level Cross-Functional Tester/QA Engineer&nbsp;with experience in the&nbsp;financial industry&nbsp;to join our team in Riyadh. The ideal candidate will have a solid background in testing both front-end and back-end systems in&nbsp;banking, fintech, or financial services environments, with an emphasis on regulatory compliance, security, and transactional accuracy. You will collaborate with cross-functional teams to ensure the delivery of secure and high-quality software products.&nbsp;Key Responsibilities:<ul><li>Design, develop, and execute comprehensive test plans, test cases, and test scripts (manual and automated) tailored for financial systems.</li><li>Perform functional, regression, integration, and system testing across digital banking platforms, payment gateways, APIs, and financial transaction systems.</li><li>Collaborate with developers, business analysts, and stakeholders to understand business rules, financial workflows, and compliance requirements.</li><li>Conduct testing for financial modules such as KYC, AML, digital payments, account management, and reporting.</li><li>Participate in Agile/Scrum ceremonies and provide QA input on risk, edge cases, and industry-specific testing standards.</li><li>Use tools such as JIRA, Azure DevOps, or HP ALM for test and defect management.</li><li>Maintain and extend automation frameworks (e.g., Selenium, Postman, REST Assured) relevant to financial application testing.</li><li>Perform database validation and testing using SQL, particularly with financial records and ledger data.</li><li>Conduct security and data integrity testing in compliance with local and international financial regulations (e.g., SAMA, PCI-DSS, GDPR).</li><li>Provide clear test results and reports, and contribute to continuous improvement of testing processes.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>3–5 years of QA/testing experience,&nbsp;with at least 2 years in the financial industry&nbsp;(e.g., banking, fintech, insurance).</li><li>Strong understanding of financial systems, workflows, and compliance requirements.</li><li>Hands-on experience testing APIs and services used in digital finance platforms.</li><li>Experience with automation tools (e.g., Selenium WebDriver, TestNG, Postman).</li><li>Proficiency in writing and executing SQL queries for financial data validation.</li><li>Familiarity with Agile and DevOps environments.</li><li>Good verbal and written communication skills in English (Arabic is a plus).</li></ul>&nbsp;Preferred Skills:<ul><li>ISTQB Certification or equivalent.</li><li>Knowledge of SAMA regulations and standards (Saudi Central Bank).</li><li>Experience with testing mobile banking apps and payment processing systems.</li><li>Familiarity with cloud platforms (AWS, Azure) and CI/CD tools like Jenkins or GitLab.</li><li>Understanding of cybersecurity best practices in the financial sector.</li></ul>

Quality Assurance Engineer

Job Purpose:To ensure that the company’s brokerage operations fully comply with regulatory requirements, internal policies, and Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws and guidelines. The role also involves overseeing the design, implementation, and monitoring of the compliance and AML frameworks to safeguard the company’s integrity and maintain regulatory approval.&nbsp;Key Responsibilities:&nbsp;1. Regulatory Compliance:<ul><li>Monitor compliance with SAMA regulations, the Anti-Money Laundering Law, and Finance Companies Control Law.</li><li>Develop, review, and update internal compliance policies and procedures in line with changes in regulatory requirements.</li><li>Prepare and submit required reports by HQ and management.</li><li>Coordinate with internal departments to ensure that products, marketing, and sales</li><li>activities adhere to approved frameworks and licensing terms.</li><li>Maintain a regulatory calendar and ensure timely submission of all reports and notifications.</li></ul>&nbsp;2. Anti-Money Laundering (AML) &amp; Counter-Terrorist Financing (CTF):<ul><li>Implement and oversee the AML/CTF Program in line with the SAMA AML Guide.</li><li>Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for high-risk clients and partners.</li><li>Ensure Screening and Monitoring Systems are implemented (e.g., sanctions, PEPs, adverse media).</li><li>Investigate and report suspicious transactions (STRs/SARs) to the Saudi FIU.</li><li>Conduct ongoing transaction monitoring for unusual activity and review alerts generated by systems.</li><li>Maintain AML training programs for employees and ensure awareness of red flags and obligations.</li></ul>&nbsp;3. Compliance Monitoring &amp; Reporting:<ul><li>Conduct periodic compliance risk assessments and report key findings to management.</li><li>Develop and execute an annual compliance monitoring plan covering all operational areas.</li><li>Maintain records of compliance breaches and corrective actions.</li></ul>&nbsp;4. Advisory and Coordination:<ul><li>Advise management and business units on regulatory interpretations, licensing scope, and compliance implications of new products or partnerships.</li><li>Work with the Legal Department to review contracts and ensure compliance clauses are properly embedded.</li><li>Collaborate with the Broker Operations, Sales, and IT teams to ensure client onboarding, data management, and transaction flows are compliant.</li></ul>&nbsp;5. Recordkeeping &amp; Training:<ul><li>Ensure proper recordkeeping of all KYC, transaction, and reporting documents.</li><li>Conduct annual AML/Compliance training sessions for all staff and new joiners.</li><li>Keep abreast of regulatory developments and best practices in AML/CTF and compliance governance.</li></ul>&nbsp;Qualifications and Experience:<ol><li>Bachelor’s degree in Law, Finance, Business Administration, or a related field.</li><li>Minimum 5 years of experience in Compliance/AML, preferably in a financial brokerage, fintech, or lending environment.</li><li>Strong understanding of SAMA guidelines, AML Law, and KYC/CTF frameworks.</li><li>Certified AML or Compliance qualification (e.g., CAMS, CCO) is highly desirable.</li><li>Fluency in Arabic and English (both written and verbal).</li></ol>&nbsp;Key Competencies:<ol><li>Analytical thinking and attention to detail</li><li>Strong ethical judgment and decision-making</li><li>Excellent communication and interpersonal skills</li><li>Risk-based approach to compliance</li><li>Proactive and able to work independently under regulatory pressure</li></ol>

Manager Compliance and Anti–Money Laundering

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Manager Compliance and Anti–Money Laundering