junior systems engineer

Langmuir Systems LLC

About UsWe are a small, fast-growing CNC manufacturing company focused on building reliable, high-performance machines for makers, fabricators, and small businesses. Our team is hands-on, collaborative, and passionate about creating products that blend precision hardware with smart software.Role OverviewWe&rsquo;re looking for a Junior Embedded Systems Engineer to help design, develop, and support the embedded systems that power our CNC machines. This is an ideal role for someone early in their career who is excited to work close to the hardware, learn quickly, and make a direct impact on real-world products.You&rsquo;ll work closely with mechanical and software engineers to bring new features to life and improve existing systems. A large part of this role will include working with the customer support team and production staff to debug, provide critical support, and optimize processes.Responsibilities&middot; Develop and maintain embedded firmware for CNC controllers and related hardware&middot; Assist customer support and production lines when necessary&middot; Be a part of the complete product development cycle including research and development, testing and validation, as well as the production handoff and overall quality assurance&middot; Work with various microcontrollers to interface with motors, sensors, and peripherals&middot; Assist in debugging hardware and firmware issues in both lab and production environments&middot; Collaborate with cross-functional teams to integrate firmware with higher-level software systems&middot; Write clean, maintainable, and well-documented code&middot; Support testing, validation, and continuous improvement of embedded systems&middot; Participate in prototyping and bring-up of new hardware designsBasic Qualifications&middot; Bachelor&rsquo;s degree in Electronic Systems Engineering Technology, Electrical Engineering, Computer Engineering, or related field&middot; Ability to create and execute debugging strategies to diagnose issues and perform root cause analysis&middot; Experience with C/C++ for embedded systems (academic or personal projects welcome)&middot; Familiarity with microcontrollers and basic electronics&middot; Understanding of serial communication protocols (UART, SPI, I2C)&middot; Comfortable using tools like oscilloscopes, multimeters, and logic analyzers&middot; Strong problem-solving skills, attention to detail, and willingness to learn new subject matterNice-to-Have Skills&middot; Experience with motor control systems (stepper or servo motors)&middot; Familiarity with real-time systems&middot; Exposure to PCB design or hardware debugging techniques&middot; Experience with version control (Git)&middot; Interest in CNC machines, manufacturing, or robotics&middot; Ability to work with your hands in a shop environmentPay: $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li></ul>Work Location: In person

Junior Embedded Systems Engineer

Siemens

<div>
 
 Job Profile:
 
 Junior Field Protection Engineer &ndash; Join Siemens in Abu Dhabi (International Opportunity)
 
 
 Location: Abu Dhabi, United Arab Emirates
 
 
 Build Your International Career with Siemens
 
 
 At Siemens, we believe the future of energy lies in intelligent, digital infrastructure. Within Smart Infrastructure, we combine Digital Power Distribution and Digital Building Technologies to create connected systems that make buildings, energy networks, and industries more efficient, sustainable, and resilient.
 
 
 Our solutions help cities grow smarter, energy systems operate more reliably, and communities thrive.
 
 
 This role offers an excellent opportunity for engineers from around the world to gain international experience, work on large-scale power transmission projects, and develop their expertise with some of the most advanced protection and automation technologies in the industry.
 
 
 Your Role &ndash; International, Challenging, and Impactful
 
 
 As a Junior Field Protection Engineer, you will be based in Abu Dhabi and work on testing and commissioning of Siemens Protection &amp; Automation systems across the UAE and the wider Middle East region.
 
 
 You will collaborate with global teams, utilities, and customers to ensure the safe and reliable operation of high-voltage transmission infrastructure.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Testing &amp; commissioning of Protection and Automation systems for Siemens projects
 </li>
 <li>
 Preparation of SAT / FAT protocols and technical documentation
 </li>
 <li>
 Conducting Pre-FAT / FAT activities with customers for protection panels (AVR, LIBBP, HIBBP, TIP etc.)
 </li>
 <li>
 Preparing commissioning procedures including method statements, work permits and testing protocols
 </li>
 <li>
 Supporting product feedback, approvals, and continuous improvement initiatives
 </li>
 <li>
 Delivering technical presentations to customers and stakeholders
 </li>
 <li>
 Performing fault analysis and root cause investigations on protection systems
 
 
 </li>
 </ul>
 Your Profile &ndash; Technical Expertise Meets Global Mindset
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical engineering, Electronics, or Electrical &amp; Communication Engineering
 </li>
 <li>
 2&ndash;3 years&rsquo; experience in Protection &amp; Automation commissioning
 </li>
 <li>
 Experience in multicultural project environments
 </li>
 <li>
 Experience in substation protection systems in the Middle East or international markets is a strong advantage
 
 
 </li>
 </ul>
 Hands-on experience with protection and automation systems including:
 
 
 <ul>
 <li>
 Siemens protection platforms such as SIPROTEC 4 / SIPROTEC 5 / Reyrolle
 </li>
 <li>
 Knowledge of Power Quality and Substation Automation systems
 </li>
 <li>
 Strong understanding of IEC 61850 communication, GOOSE applications, and relay configuration tools
 </li>
 <li>
 Experience with control logic creation (BCPU / BCU) and configuration files (SCD / ICD / CID)
 </li>
 <li>
 Knowledge of industrial communication protocols used in protection systems
 
 
 </li>
 </ul>
 Testing &amp; Commissioning Expertise
 
 
 <ul>
 <li>
 Advanced experience with OMICRON test equipment and Test Universe (TU 4.20 or higher)
 </li>
 <li>
 Testing modules including Distance, Line Differential, Transformer Differential, State Sequencer, Ramping, Transplay, and OCC files
 </li>
 <li>
 Experience with HV transmission protection schemes including:
 </li>
 <ul>
 <li>
 Line Distance Protection
 </li>
 <li>
 Line Differential Protection
 </li>
 <li>
 Transformer Main &amp; Backup Protection
 </li>
 <li>
 Busbar Protection (Low / High Impedance)
 
 </li>
 </ul>
 </ul>
 Additional Technical Exposure
 
 
 <ul>
 <li>
 Stability testing for line differential protection using CMGPS kits
 </li>
 <li>
 Testing of transformer, shunt reactor, and series reactor differential protection
 </li>
 <li>
 Familiarity with modern digital substation technologies such as Process Bus and RTU integration
 
 
 </li>
 </ul>
 What We Are Looking For
 
 
 <ul>
 <li>
 Self-motivated engineers with a strong problem-solving mindset
 </li>
 <li>
 Ability to work effectively in international project teams
 </li>
 <li>
 Strong communication and customer interaction skills
 </li>
 <li>
 Fluency in English
 
 
 </li>
 </ul>
 Why Join Siemens in the UAE
 
 
 🌍 International project exposure across the Middle East and join a multicultural engineering team
 
 
 📈 Build your global career with one of the world&rsquo;s leading technology companies
 
 
 🏙 Live and work in Abu Dhabi &ndash; one of the most dynamic and safe cities in the region
 
 
 What else do you need to know?
 
 
 As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference.
 
 
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com
 
 
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 
 
 We are looking forward to receiving your online application.
 
 
 Please note: Only complete applications can be considered in the selection process.
</div>

Junior Field Protection Engineer- Abu Dhabi, UAE

Snail Games USA

<div>AI / LLM Systems Engineer &ndash; Egofold (Junior to Mid-Level)

Location: Culver City, CA

Compensation: $110,000 &ndash; $150,000 Annually

About Snail Games USA

Snail Games strives to create the new high bar for gameplay experience in online gaming. We have been a global developer and publisher of digital entertainment since 2009 and are committed to pushing the boundaries of the industry.

About Egofold

Egofold is an AI initiative within Snail Games focused on building a modular AI &quot;brain&quot; ecosystem for NPC intelligence, real-time perception systems, and simulation tooling across multiple game projects.

About the Role

We are seeking a Junior to Mid-Level AI / LLM Systems Engineer to help build and expand Egofold's foundational AI systems. This role will contribute to the development of reusable, trainable LLM-based systems that support intelligent agents operating across multiple environments and use cases.

You will work closely with senior engineers and technical leadership to implement AI architectures, develop training and evaluation workflows, and integrate AI capabilities into real-time applications. This is an excellent opportunity for someone who has hands-on experience with modern AI technologies and wants to grow their expertise while contributing to a long-term AI platform vision.

Job Type

Full-Time

Location

Hybrid &ndash; Los Angeles Area (3&ndash;4 in-office days per week)

Responsibilities
<ul>
<li>Assist in designing and implementing AI systems that leverage large language models for reasoning, decision-making, and agent behaviors.</li>
<li>
Support the development of training, evaluation, and feedback workflows for AI agents and LLM-powered systems.</li>
<li>
Build tools and processes for testing, benchmarking, and monitoring AI performance.</li>
<li>
Help implement memory, context management, and world-state representation systems within AI architectures.</li>
<li>
Develop validation and safety mechanisms to improve reliability and consistency of AI outputs.</li>
<li>
Collaborate with senior engineers to integrate AI systems into real-time applications and interactive environments.</li>
<li>
Contribute to experimentation and prototyping efforts involving agent frameworks, retrieval systems, and AI workflows.</li>
<li>
Participate in technical discussions, code reviews, and architecture planning activities.</li>
<li>
Document systems, workflows, and technical decisions to support team collaboration and future development.</li>
</ul>
Minimum Requirements
<ul>
<li>2&ndash;5 years of professional software engineering, machine learning, or AI development experience.</li>
<li>
Experience working with large language models through APIs, open-source models, fine-tuning, prompt engineering, RAG systems, or agent frameworks.</li>
<li>
Strong programming skills in Python.</li>
<li>
Familiarity with machine learning concepts, model evaluation, and AI development workflows.</li>
<li>
Experience building, integrating, or deploying software systems in production environments.</li>
<li>
Understanding of software engineering best practices including testing, version control, and documentation.</li>
<li>
Strong analytical and problem-solving skills.</li>
<li>
Ability to learn quickly and thrive in a fast-paced, startup-like environment.</li>
</ul>
Nice to Have
<ul>
<li>Experience with agent frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or similar technologies.</li>
<li>
Exposure to reinforcement learning, simulation environments, or agent training methodologies.</li>
<li>
Experience with vector databases, retrieval systems, and embedding models.</li>
<li>
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.</li>
<li>
Experience integrating AI systems into games, simulations, or interactive applications.</li>
<li>
Knowledge of C++, C#, Unreal Engine, or Unity.</li>
<li>
Contributions to open-source AI or machine learning projects.</li>
</ul>
Salary Range

$110,000 &ndash; $150,000 annually

Why Join the Snail Games USA Team?

Operate in a small, high-autonomy team with significant technical ownership and long-term influence.

True focus on work/life balance

Paid company holidays, vacation, and separate sick leave

Medical, dental, vision, and Life/LTD

401k with company match

Work Authorization Requirements

Applicants must be legally authorized to work in the United States at the time of application. This position does not offer visa sponsorship now or in the future (including H-1B).

Additional Information

As part of the Company&rsquo;s activities in video game development, publishing, and short-form video content creation, certain projects, discussions, or creative materials may include themes, visuals, language, or subject matter that some individuals could find mature, violent, sexual, graphic, or otherwise sensitive in nature (collectively referred to as &ldquo;Mature Content&rdquo;). Examples may include, but are not limited to, depictions or descriptions of combat, violence, adult themes or relationships, suggestive or satirical humor, or strong language. Employees are expected to engage with such material in a professional and creative context as part of their job duties.</div>

AI / LLM Systems Engineer – Egofold (Junior to Mid-Level)

General Dynamics Information Technology

<div><div><div>Your Impact
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Job Description<div>
CECOM C5I Sustainment Systems Analyst, Senior (Engineer)
Army Watercraft Program 
GDIT has an immediate opening for a Systems Analyst, Senior (Engineer) supporting Worldwide Field Sustainment operations for the United States Army Watercraft Program. The selected candidate will provide senior level engineering, sustainment, modernization, and technical management support for Army Watercraft Systems operating worldwide.
This position supports shipboard electronic and electrical systems aboard Army vessels to ensure mission readiness, regulatory compliance, lifecycle sustainment, and modernization of communications and navigation systems. The selected candidate will serve as a technical lead supporting CECOM C5I government leadership and Product Director Army Watercraft Systems activities.
Key Responsibilities<ul><li>
Provide engineering analysis, sustainment support, and modernization recommendations for Army watercraft electronic and electrical systems.</li><li>
Lead and train senior and junior technicians supporting Army vessel sustainment operations.</li><li>
Provide technical oversight and quality assurance for contractor personnel and installation activities.</li><li>
Monitor readiness and operational performance of Army Watercraft Systems worldwide.</li><li>
Research obsolete systems and provide engineering recommendations, retrofit strategies, and Rough Order of Magnitude cost estimates.</li><li>
Develop engineering assessments, readiness reports, and modernization documentation for government leadership.</li><li>
Lead retrofit and modernization projects supporting vessel mission upgrades and regulatory compliance.</li><li>
Install, troubleshoot, repair, and maintain Integrated Bridge Systems (IBS), Navigation Systems, Communication Systems, and GMDSS.</li><li>
Develop configuration drawings and engineering diagrams using AutoCAD and PDF formats.</li><li>
Coordinate cable routing, equipment foundations, and modernization installation activities.</li><li>
Coordinate sustainment projects with Vessel Support Organizations located in Hawaii, Fort Eustis, and Japan.</li><li>
Support maintenance operations at the CECOM C5I Maintenance Support Facility Annex and Integrated Lab and Training Facility.</li><li>
Support worldwide travel requirements up to 50 percent in support of operational missions.</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Electrical Engineering, Electronics Engineering, Systems Engineering, Marine Engineering, or related technical field preferred.</li><li>
Minimum of 8 years of experience supporting shipboard electronic systems, C5ISR systems, navigation systems, or military sustainment operations.</li><li>
Experience supporting military or commercial maritime modernization projects and shipboard integration efforts.</li><li>
Strong knowledge of Integrated Bridge Systems, GMDSS, marine communications systems, navigation systems, electrical distribution systems, and shipboard cabling standards.</li><li>
Experience developing technical drawings and documentation using AutoCAD.</li><li>
Demonstrated experience leading technical teams, contractors, and field installation projects.</li><li>
Strong troubleshooting, systems integration, maintenance management, and configuration control experience.</li><li>
Excellent written and verbal communication skills supporting senior government leadership.</li><li>
Valid passport required at time of Hire.</li></ul>
Required Certifications<ul><li>
CompTIA Security+ CE current certification -Baseline requirement.</li><li>
One current computing environment certification in compliance with DoD 8140.</li></ul>
Work Location<ul><li>
Joint Base Langley Eustis</li><li>
Newport News, Virginia</li></ul>
Clearance Requirement<ul><li>
Active Secret Clearance required</li><li>
Ability to obtain and maintain a Top Secret Clearance</li></ul>
Preferred Training and Certifications<ul><li>
FCC General Radiotelephone Operator License with Ship Radar Endorsement</li><li>
FCC GMDSS Radio Operator/Maintainer License</li><li>
Anschutz Navigation and Radar System Certifications</li><li>
Tactical Radio and Satellite Communications Training</li><li>
Electrical Wiring Installation and Repair Training</li><li>
AutoCAD 2024 experience</li><li>
Experience with Microsoft Office Suite, Microsoft Project, Visio, Adobe Acrobat, ServiceNow, and WASP Inventory Cloud</li></ul>
What GDIT Offers<ul><li>
401K with company match</li><li>
Comprehensive health benefits</li><li>
Career growth and internal mobility opportunities</li><li>
Collaborative and mission focused work environment</li><li>
Employee rewards and recognition program</li></ul>
</div></div><div><div><div>Work Requirements</div></div><div></div><div><div>
Years of Experience<div>
8 + years of related experience</div><ul><li>may vary based on technical training, certification(s), or degree</li></ul></div><div></div><div>
Certification
CompTIA Security+ CE | CompTIA - CompTIA</div><div></div><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div>
Salary and Benefit Information<div>
The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. 
View information about benefits and our total rewards program.</div>
About Our Work<div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</div></div></div>

CECOM C5I Sustainment Systems Analyst, Senior (Engineer)

Booz Allen Hamilton

<div>Cybersecurity Test Engineer, Junior
The Opportunity:
Collaborate with a team of creative problem solvers to test and evaluate systems through a Whitebox adversarial approach for the DoD in support of our Air Force clients. Work with systems that are assessed based on the NIST 800-53 Risk Management Framework security controls. Focus on the filtering capabilities and data flows, including low levels, within the architecture of the system, including Mandatory Access Controls and Discretionary Access Controls. Build capabilities by learning from others' expertise within our skilled team.
Join us. The world can't wait.
You Have:<ul><li>
Experience with Linux command line, including scripting in Ruby, Python, or Bash and automating basic tasks</li><li>
Experience with networking concepts</li><li>
Experience with virtualization</li><li>
Secret clearance</li><li>
HS diploma or GED</li><li>
Ability to obtain a DoD IAT Level II Security+ CE Certification within 120 days of start date</li></ul>
Nice If You Have:<ul><li>
Experience analyzing and executing test plans and procedures</li><li>
Experience developing or analyzing technical documentation</li><li>
Experience with penetration testing or adversarial emulation</li><li>
Experience with NIST 800-53 security controls</li><li>
Knowledge of cyber threats and how to appropriately harden a system to prevent them</li><li>
Knowledge of vulnerability assessment tools, including Kali Linux, Wireshark, Tripwire, Burp Suite, and Metasploit</li><li>
OSCP, CISSP, CASP, Red Hat CSA, or GPEN Certification</li></ul> 
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.<ul><li>
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</li><li>
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</li><li>
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</li></ul>
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

Cybersecurity Test Engineer, Junior

PFC Group

PFC Group is seeking a motivated and responsible Junior HSE Officer to join our construction team. The candidate will assist in maintaining health, safety and environmental standards across construction sites and ensure compliance with company safety procedures.Requirements<ul><li>Bachelor&rsquo;s degree in Occupational Health &amp; Safety, Environmental Science, Engineering or related field</li><li>Minimum 6 months to 1 year of experience in construction industry</li><li>Basic knowledge of construction HSE regulations and procedures</li><li>NEBOSH / IOSH certification preferred</li><li>Good communication and reporting skills</li><li>Ability to work in a fast-paced construction environment</li></ul>Key Responsibilities<ul><li>Conduct regular site safety inspections</li><li>Ensure proper implementation of PPE and safety procedures</li><li>Assist in toolbox talks and safety training sessions</li><li>Report unsafe acts and hazardous conditions</li><li>Maintain HSE reports and documentation</li><li>Support incident investigations and corrective actions</li></ul>Benefits<ul><li>Competitive salary package</li><li>Accommodation &amp; transportation provided</li><li>Medical insurance</li><li>Career growth opportunities</li></ul>Pay: AED2,200.00 - AED2,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Construction: 1 year (Preferred)</li></ul>Work Location: In person

Junior HSE Officer

Parker Hannifin

<div>Org Marketing Statement
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker&rsquo;s goal of addressing the world&rsquo;s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.
Services &amp; Support Operations Division
The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.
Engineer I (SSO Division &ndash; Location: Irvine, CA)
Position Summary
The Engineer I is responsible for providing professional customer support engineering services through the effective management of the Salesforce Queue, timely dissemination and response to customer email communications, and resolution of customer requests.
This position supports the development, execution, and continuous improvement of customer support processes to enhance service efficiency, responsiveness, and overall customer satisfaction. The role works closely with cross-functional teams to address technical and service-related inquiries, ensure accurate case documentation, and perform a broad range of customer support engineering activities in alignment with business objectives and service standards.
Essential Functions:<ul><li>
In a team environment, manages assigned customer support activities by reviewing customer requests, analyzing reported issues, and responding through established service channels, including the Salesforce Queue and email communications.</li><li>
Provides routine customer support engineering assistance by applying basic engineering knowledge, product understanding, and established business procedures to address customer inquiries, technical questions, and service-related requests.</li><li>
Monitors, prioritizes, and maintains the Salesforce Queue to ensure timely case assignment, response, follow-up, escalation, and closure in accordance with departmental service expectations and customer support standards.</li><li>
Disseminates customer-related email communications accurately and professionally, ensuring requests are directed to the appropriate individuals or functional teams and that required follow-up actions are completed.</li><li>
Investigates customer concerns and support issues by gathering relevant information, reviewing specifications, product data, historical case details, and internal resources to determine appropriate responses or recommended actions.</li><li>
Completes defined support engineering tasks such as preparing case documentation, drafting technical responses, updating customer records, coordinating issue resolution, and maintaining accurate files and reports related to customer support activities.</li><li>
Supports the design, implementation, and continuous improvement of customer support processes by identifying workflow gaps, recommending practical improvements, and contributing to standard work, procedures, and service documentation.</li><li>
Works cross-functionally with engineering, customer service, sales, quality, operations, and other internal teams to resolve customer requests, communicate technical information, and support effective issue resolution.</li><li>
Applies established engineering practices, customer service standards, and documentation methods to ensure consistency, accuracy, and quality in all customer support engineering activities.</li><li>
Develops reports, summaries, and support documentation in response to customer inquiries, internal information requests, and routine service performance tracking.</li><li>
Participates in continuous improvement initiatives by supporting lean practices, process standardization, and efficiency improvements that enhance response time, service quality, and customer satisfaction.</li><li>
Maintains professional and technical knowledge by participating in training, reviewing technical and business materials, and remaining current on products, systems, processes, and customer support tools.</li><li>
Work assignments may include cross-functional initiatives, project support, and collaboration with other teams or individuals as needed to meet departmental and organizational objectives.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Engineering, Engineering Technology, Science, or other related technical discipline required. Equivalent technical education, training, or relevant professional certification may be considered where appropriate.</li><li>
Entry-level professional position intended for candidates with foundational engineering knowledge and limited prior experience. Relevant internship, co-op, or early career experience in customer support, applications engineering, technical service, or related functions is preferred.</li><li>
Fundamental knowledge of engineering principles, concepts, and problem-solving techniques, with the ability to apply technical understanding to customer inquiries, case evaluation, process support, and issue resolution.</li><li>
Basic understanding of customer support engineering practices, including case management, technical response coordination, issue documentation, and cross-functional support of customer needs.</li><li>
Working knowledge of business systems and digital tools used to support customer service operations, such as Salesforce or similar case management/CRM platforms, shared inbox management, and standard Microsoft Office applications. Ability to learn company-specific tools, databases, and workflows quickly.</li><li>
Ability to manage multiple assignments in a fast-paced environment, including prioritizing Salesforce Queue activities, responding to customer requests, tracking open issues, and ensuring timely follow-up on assigned actions.</li><li>
Strong written and verbal communication skills, with the ability to prepare clear, professional email correspondence, document technical and service-related information accurately, and communicate effectively with customers, sales teams, operations, and engineering personnel.</li><li>
Demonstrated attention to detail and organizational skills, including the ability to maintain accurate case records, monitor response timelines, and support documentation requirements in accordance with company standards.</li><li>
Ability to support process improvement initiatives by identifying recurring issues, recommending practical solutions, and contributing to the development and enhancement of customer support processes, workflows, and service practices.</li><li>
General knowledge of products, customers, and application requirements relevant to the assigned business or product line, or the ability to develop such knowledge quickly through training and on-the-job experience.</li><li>
Ability to interpret technical documents, specifications, reports, and internal procedures and use that information to support customer inquiries and internal decision-making.</li><li>
Ability to work with general supervision and established procedures, while exercising sound judgment in prioritizing tasks, escalating issues appropriately, and determining next steps within defined guidelines.</li><li>
Demonstrated teamwork and collaboration skills, with the ability to work effectively across customer service, sales, manufacturing, quality, and engineering functions to support customer satisfaction and business objectives.</li><li>
Commitment to continuous learning and professional development, including building technical product knowledge, strengthening customer support capabilities, and adapting to evolving systems, processes, and business needs.</li></ul>
This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. Must be a US Citizen.
Drug-Free Workplace
In accordance with Parker&rsquo;s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
Pay, Benefits, Work Schedule
Competitive Compensation<ul><li>
Pay Range: $72650 to $121050 annually</li><li>
Participation in Annual Incentive Program</li></ul>
Benefit &amp; Retirement Plans
Parker offers competitive benefit programs, including:<ul><li>
Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
</li><li>401(k) Plan with company matching contributions at 100% of the first 5% of pay.</li><li>
Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.</li><li>
Career development and tuition reimbursement.</li><li>
Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.</li><li>
Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.</li>
Paid Time Off and Company-Paid Holidays. 
<li>
</li></ul>Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import &amp; export regulations. 
 
(&ldquo;Minority / Female / Disability / Veteran / VEVRAA Federal Contractor&rdquo;)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees &amp; Job Applicants | U.S. Equal Employment Opportunity Commission</div>

Engineer I (SSO Division – Location: Irvine, CA)

Search 8984+ Junior systems engineer jobs near you this June. New roles added regularly across leading industries. Apply today.