key account coordinator

Thorlabs Inc

<div>Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture.
The Key Account Coordinator is responsible for providing full administrative, sales and service support to key accounts, including some of our largest OEM customers, and our global network of channel partners.
Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.
Essential Job Functions include the following, but are not limited to:
<ul><li>Work as part of a dedicated team to prepare quotations, process sales orders, handle invoicing issues, and answer queries from our key accounts and channel partners.
</li><li>Ensure organized management of customer open quotes, orders, and planned shipments, working closely with our Order Fulfilment Team, Business Units, and distribution center to deliver goods on time.
</li><li>Attend meetings with the Field and Inside Sales Teams to review customer activity and needs within their respective sales territories.
</li><li>Periodically review expiring customer blanket orders and sales agreements, engaging in proactive outreach to ensure that revised forecasts are received and repeat orders are renewed prior to or following completion.
</li><li>Create and accurately maintain case and opportunity records in our CRM to track customer orders, quotes, and communications.
</li><li>Work closely with other departments such as the Technical Project Managers, Sales teams, or the Channel Partner Sales Manager to plan and execute account strategies to ensure that key accounts or Channel Partner needs are well communicated within the organization.
</li><li>Support the team&rsquo;s shared mailboxes and CRM queues, handling requests for new customers and non-key accounts when required.
</li><li>Oversee relationship with key accounts and channel partners&rsquo; purchasing teams and works closely with the customer to understand their expectations of Thorlabs as a vendor and communicates this to the Business Unit and relevant internal stakeholders.
</li><li>Develop relationships and long-term partnerships with key accounts and Channel Partners&rsquo; supply chains and purchasing departments through regular communication via calls and e-mails.
</li><li>Monitor and act on overall supplier performance metrics, including returns, on-time delivery, and account activity, proactively reporting relevant information to customers and internal stakeholders.
</li><li>Maintain updated database of customer points of contact, preferences, and other key account information to best support Thorlabs&rsquo; key accounts and channel partners.
</li><li>Execute various administrative tasks related to supporting the operations and sales department, including reports, data entry using our ERP System, CRM, and MS Office programs to include but not limited to Excel, Word, and PowerPoint.</li>
</ul>
Requirements
Experience:
<ul><li>Minimum 5 years of experience in a similar and progressive position preferred.
</li></ul>Education:
<ul><li>High School Diploma. Bachelor&rsquo;s degree preferred.
</li></ul>Specialized Knowledge and Skills:
<ul><li>Demonstrated experience in Microsoft Dynamics, CRM, Microsoft Office (Excel, Word, Power Point) and communication tools. &bull; Strong teamwork skills with the ability to work in project teams to ensure that the customers purchasing needs are well clearly understood at all levels of the organization.
</li><li>Ability to read and interpret documents such as procedure manuals, routine reports, and various correspondences. Preferred experience working in a MRP System.
</li><li>Strong communication skills.
</li><li>Demonstrated experience in a customer centric environment.
</li><li>Strong ability to shift from one task to another to address changing production priorities.
</li></ul>Hourly range for this position is $23.00 -$25.00 depending on experience
Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Benefits
Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..</div>

Key Account Coordinator

Acertus

<div>The Key Account Coordinator I is responsible for managing and coordinating key client accounts to ensure the smooth and efficient flow of logistics operations This position requires a detail-oriented individual with strong organizational skills, a high level of accuracy, and excellent communication skills. This is a full-time in-office position.

Schedule: Monday through Friday, 7:00 am to 3:30 pm

Pay: $20 - $22/hr. based on experience.

What will you be doing?
<ul>
<li>Receive and handle inbound calls from both drivers and customers.</li>
<li>Initiate outbound calls to drivers to obtain and provide status updates on shipments.</li>
<li>Efficiently dispatch loads to drivers, ensuring timely arrivals to their designated destinations.</li>
<li>Deliver price quotes to customers through phone conversations or email correspondence as required.</li>
<li>Resolve pickup or delivery issues promptly, addressing concerns raised by customers or drivers.</li>
<li>Foster relationships with carriers to enhance speed-to-market capabilities and overall efficiency.</li>
<li>Monitor dispatched orders and closely track pickup and delivery timelines.</li>
<li>Engage in daily communication with customers, providing details regarding pickup and delivery logistics via email, phone and chat.</li>
<li>Communicate in a timely manner with all customer enquiries.</li>
<li>Talking with drivers daily to ensure they are on time to hit customer service agreements.</li>
<li>Help schedule drivers when customers have special events like store openings, closures, tent sales.</li>
<li>Ensure that drivers are equipped with all necessary paperwork for the successful loading of vehicles.</li>
<li>Collaborate with various departments, including accounting, to guarantee accurate pricing and timely payment processes at the end of each month.</li>
<li>Working directly with our clients and various 3rd party locations to resolve issues preventing a driver from picking up or delivering vehicles.</li>
<li>Working closely with Key Account Leads and Managers to handle customer requests in a timely and accurate manner.</li>
<li>Audit auto bundles to ensure loads are not built overweight for drivers.</li>
<li>Ensure vehicles with high value are marked and shipped enclosed trucks vs open.</li>
<li>All other duties assigned by management.</li></ul> 


What are we looking for?
<ul>
<li>High school diploma or GED required.</li>
<li>Prior customer service experience preferred</li>
<li>Strong attention to detail and accuracy.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in using order entry software and Microsoft Office Suite.</li>
<li>Ability to multitask and prioritize in a fast-paced environment.</li>
<li>Knowledge of transportation industry practices and regulations is advantageous.</li></ul> 


Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
<ul>
<li>Medical, Dental and Vision Insurance benefits available on the 1st day of the month following your start date.</li>
<li>Company Paid Time Off</li>
<li>8 Company Paid Holidays</li>
<li>401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date. (must be 21 years of age)</li>
<li>Casual Dress Code</li></ul> 


About ACERTUS

ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS &ndash; Relentless Drive to Deliver! 

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Customer Account Coordinator

Inoh People

<div>
 
 
 Key Account Manager &ndash; Scaffolding - Oil &amp; Gas - Abu Dhabi
 
 
 
 
 
 
 
 A leading manufacturer of Formwork &amp; Scaffolding is looking for a Key Account Manager to drive new scaffolding business in the Oil &amp; Gas market in Abu Dhabi.
 
 
 
 
 
 
 
 Role &amp; Responsibilities
 
 
 
 
 
 <ul>
 <li>
 The Key Account Manager is responsible for achieving the sales and related targets from the Oil &amp; Gas Scaffolding market in Abu Dhabi
 </li>
 <li>
 You will be the main coordinating point for all Oil &amp; Gas Scaffolding requirements in Abu Dhabi, ensuring fulfilment and business maximisation
 </li>
 <li>
 Coordinate internally with Product team and Supply Chain under the guidance of the Head of Sales
 </li>
 </ul>
 
 
 
 
 
 Essentials
 
 
 
 
 
 <ul>
 <li>
 Extensive Sales experience in the Scaffolding Oil &amp; Gas sector in Abu Dhabi
 </li>
 <li>
 Technical knowledge of Scaffolding systems (tube &amp; fitting)
 </li>
 <li>
 Experience working in pressurised sales / delivery environment
 </li>
 </ul>
</div>

Key Account Manager - Scaffolding - Oil & Gas

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Central Trading Company is the first company under the Al Rostamani Group. It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin, Castrol and Blue Star.
<h1 class="jobSectionHeader">
Job Purpose</h1>

To manage and expand relationships with high-value corporate customers in the fleet, government, industrial, construction, and energy sectors. The Key Account Manager is responsible for driving revenue growth, developing strategic account plans, and ensuring the delivery of technical product solutions across lubricants, batteries, filters, and other aftermarket consumables.

This role is critical to CTC&rsquo;s institutional sales success by ensuring that high-potential clients receive tailored account management, technical support, and value-driven product solutions. The Key Account Manager is the frontline commercial representative delivering customer satisfaction, loyalty, and long-term revenue growth.
<h1 class="jobSectionHeader">
Key Responsibilities</h1>
<ul><li>Develop and implement customized account plans for each key customer.</li>
<li>Act as the single point of contact for assigned strategic accounts across UAE.</li>
<li>Maintain strong relationships with procurement, maintenance, and technical teams at client organizations.</li>
<li>Coordinate pricing proposals, tender submissions, and technical responses with internal teams.</li>
<li>Achieve monthly sales targets by product category and customer segment.</li>
<li>Support commercial and operational teams during contract implementation and delivery.</li>
<li>Conduct regular account reviews and customer satisfaction meetings.</li>
<li>Identify upsell and cross-sell opportunities to expand account value.</li>
<li>Gather customer feedback and market intelligence to inform product and pricing strategies.</li>
<li>Ensure CRM entries, pipeline tracking, and reporting are updated and accurate.</li>
</ul><div><div><div><h2 class="jobSectionHeader">Job Purpose</h2>
</div><div>
To foster and expand relationships with key clients, driving revenue growth and customer satisfaction. This role is responsible for developing strategic account plans, negotiating high-stakes contracts, and ensuring seamless coordination between the client and internal teams.</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div>
Account Management
<ul><li>Serve as the primary point of contact for key clients</li>
<li>Develop and implement strategic account plans</li>
<li>Monitor client performance and satisfaction levels</li>
</ul>
Sales &amp; Revenue Generation
<ul><li>Identify and pursue new business opportunities within key accounts</li>
<li>Negotiate contracts and close high-value deals</li>
<li>Track and report on sales performance against targets</li>
</ul>
Relationship Building
<ul><li>Develop strong, trust-based relationships with client decision-makers</li>
<li>Conduct regular business reviews and strategy sessions</li>
<li>Resolve client issues promptly and effectively</li>
</ul>
Cross-Functional Coordination
<ul><li>Collaborate with marketing, product, and service teams to address client needs</li>
<li>Ensure smooth implementation of client projects and initiatives</li>
<li>Provide feedback to internal teams regarding client trends and market needs</li>
</ul>
Reporting &amp; Analysis
<ul><li>Prepare regular performance reports and forecasts</li>
<li>Analyze market trends and competitor activities</li>
<li>Adjust strategies based on performance data and client feedback</li></ul> 

</div></div><div><div><h2 class="jobSectionHeader">Job Requirements</h2>
</div><div>
Qualifications
<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li>
</ul>
Experience
<ul><li>5+ years of experience in key account management or sales roles</li>
<li>Demonstrated success in managing large, complex accounts</li>
<li>Experience in B2B sales environments preferred</li>
</ul>
Knowledge &amp; Skills
<ul><li>Strong negotiation, persuasion, and closing skills</li>
<li>Excellent communication and interpersonal abilities</li>
<li>Proficient in CRM software and MS Office tools</li>
<li>Ability to analyze data and draw actionable insights</li>
<li>Strategic mindset with a focus on customer success</li>
</ul>
</div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

Qualifications &amp; Experience
<ul>
<li>Bachelor&rsquo;s degree in Mechanical Engineering, or related technical/commercial field.</li>
<li>Minimum 7 years&rsquo; experience in key account management or technical B2B sales.</li>
<li>Experience working with fleet operators, construction firms, factories, government O&amp;G entities and B2B .</li>
<li>Understanding of automotive and industrial consumables (Parts, lubricants, batteries, filters).</li>
</ul>
Knowledge &amp; Skills
<ul>
<li>Excellent communication and relationship management.</li>
<li>Strong commercial acumen and sales closing ability.</li>
<li>Competence in CRM, sales reporting tools, and pipeline forecasting.</li>
<li>Ability to translate customer needs into product/service solutions.</li>
<li>Presentation, negotiation, and contract review capabilities.</li></ul></div>

Key Accounts Manager

College Dekho

Job Title: Key Account Manager &ndash; B2B (Higher Education)Company: CollegeDekho (Girnarsoft Education Pvt. Ltd.)Industry: Education TechnologyDepartment: Partner Relations / Key Account ManagementLocation: ChennaiReporting To: Regional Manager / Head &ndash; Key AccountsType: Full-Time | Individual ContributorAbout CollegeDekhoFounded in 2015, CollegeDekho is India&rsquo;s largest college enrolment and student guidance ecosystem. With amission to democratize access to higher education, we connect prospective students with 35,000+ colleges anduniversities through our proprietary technology, AI-driven chatbot, and Common Application Form (CAF).Having raised over $53 million from leading investors like Winter Capital, ETS Strategic Capital, and QIC, we&rsquo;vehelped over 85 lakh students and facilitated 1.3 lakh+ admissions, making us one of the most trusted names inIndian EdTech.Learn more: www.collegedekho.comRole OverviewWe are looking for a strategic and results-oriented Key Account Manager to manage end-to-end partnerships withour higher education clients. This role is critical to ensuring client satisfaction, driving revenue outcomes, andunlocking growth opportunities through proactive engagement and internal collaboration.Key Responsibilities&#61623; Own and manage strategic relationships with assigned colleges/universities.&#61623; Reconcile student admissions data and align with internal delivery and finance teams.&#61623; Drive timely collections and resolve commercial issues in coordination with finance/legal.&#61623; Lead contract renewals and drive cross-sell/up-sell opportunities aligned to client needs.&#61623; Coordinate internally across sales, delivery, operations, finance, and product teams.&#61623; Maintain detailed dashboards and trackers to share performance updates with internal and externalstakeholders.&#61623; Identify and escalate potential risks and surface growth opportunities proactively.Key Requirements&#61623; Education: Bachelor&rsquo;s degree in Business, Marketing, Education, or related field (MBA preferred).&#61623; Experience: 4&ndash;8 years in Key Account Management, Client Success, or B2B Partnerships, preferably inEdTech, SaaS, or Education Services.&#61623; Excellent communication, negotiation, and relationship management skills.&#61623; Ability to manage high-value institutional accounts independently.&#61623; Proficient in CRM tools, Excel/Google Sheets, and data dashboards.&#61623; High ownership mindset with multitasking capabilities in a fast-paced environment.&#61623; Willingness to travel to partner campuses as needed.Performance Metrics (KPIs)&#61623; Account growth and revenue retention&#61623; Collection efficiency (Days Sales Outstanding)&#61623; Renewal rate of existing accounts&#61623; Value of cross-sell and up-sell&#61623; Client satisfaction scores (NPS/CSAT)&#61623; Accuracy and timeliness of reconciliation and reportingWhat You&rsquo;ll Gain&#61623; Work with top-tier educational institutions and drive strategic outcomes.&#61623; High-impact role with direct exposure to leadership and cross-functional teams.&#61623; Opportunity to grow within a mission-driven and fast-scaling EdTech company.&#61623; Competitive compensation structure with performance-based incentives.CollegeDekho (Girnarsoft Education Pvt. Ltd.) is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees&mdash;regardless of race, caste, religion, gender,sexual orientation, marital status, age, disability, or nationality.Job Type: Full-timePay: Up to &#8377;574,146.69 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>What is your current ctc ?</li><li>What is your expected ctc ?</li><li>In how many days can you join us ?</li></ul>Work Location: In person

Key Account Management

Nordberg Medical

<div>
 
 Take part in a journey committed to innovation and improving lives
 
 
 
 Nordberg Medical is a Swedish biotech company working at the forefront of biomaterial science to reverse functionality loss. With state-of-the-art biomaterials, we produce and market innovative medical products that target structural imbalances associated with aging.
 
 
 In 2021, we passed a critical milestone by receiving CE certification for our first product. JUL&Auml;INE&trade; of Sweden is a biostimulator that activates natural collagen production in the skin. This positions the company well to pursue an ambitious growth strategy in the aesthetic dermatology market.
 
 
 Backed by leading investors and extensive R&amp;D, we are expanding across multiple therapeutic areas and geographies.
 
 
 Join an international team of highly talented individuals where your contribution counts. We promote a culture of entrepreneurship, multiculturalism, and flexibility in more than ten countries. At Nordberg Medical, you will have the opportunity to grow and learn, to be creative, and to contribute to both our product and company success.
 
 
 We are looking for a
 
 Key Account Manager (KAM) United Arab of Emirates
 
 
 
 Reporting to our Gulf Commercial Director, the KAM is responsible for targeting high end medical aesthetic clinics and other HCPs in United Arab of Emirates and nurturing them, so they partner with Nordberg Medical. Working closely with sales, marketing and medical affairs, the KAM will work to understand the unique needs of each key account and offer tailored solutions that drive business growth. He/She will provide ongoing support, training, and education to ensure the optimal utilization of JUL&Auml;INE&trade; and foster long term relationships.
 
 
 
 You Will Mostly Work On
 
 
 
 <ul>
 <li>
 Proactively seek out new accounts and establish relationships with them.
 </li>
 <li>
 Develop strategies to grow business with newly acquired accounts with a view to having a profitable and mutually beneficial long-term relationship.
 </li>
 <li>
 Achieve sales objectives by implementing marketing strategies and sales plans.
 </li>
 <li>
 Increase product awareness and sales to relevant KOL&rsquo;s and HCPs in the medical aesthetic space.
 </li>
 <li>
 Support both business and scientific needs of healthcare professionals.
 </li>
 <li>
 Monitor and analyse market data to identify competitive advantages.
 </li>
 <li>
 Collaborate with medical affairs to develop product advocates.
 
 
 </li>
 </ul>
 
 Skills and requirements
 
 
 
 
 What You Bring To This Role
 
 
 
 We are looking for someone with experience selling to medical doctors and other HCPs. A background in medical sales is required, with a strong preference for candidates with experience specifically in medical aesthetics and, in particular, aesthetic fillers. Experience from pharma or medical devices will also be considered.
 
 
 <ul>
 <li>
 Excellent interpersonal skills and ability to build relationships with internal and external stakeholders.
 </li>
 <li>
 Strategic approach to building customer relationships with KOLs and HCPs and desire to create mutually beneficial growth opportunities.
 </li>
 <li>
 Professional level language skills in Arabic and English
 </li>
 <li>
 Exhibit behaviours aligned with Nordberg Medical&rsquo;s values and employee mindset: Ambitious, Unique, Accountable and United.
 </li>
 <li>
 Ability to travel for business purposes
 
 
 </li>
 </ul>
 This is a full-time permanent role and is the perfect opportunity for an experienced Existing KAM in the Aesthetic Industry or senior medical sales professional who wants to move into Key Account Management launch a product in a new market. This is your chance to build key account relationships from the ground up and own the relationship.
 
 
 Nordberg Medical is an equal opportunity employer. This role is field-based and you will be required to travel and attend group meetings on a regular basis.
 
 
 
 Why should you join our team?
 
 
 
 
 Impact:
 
 As a key member of our local team, you'll have the unique chance to shape and strengthen our presence in this vital market.
 
 
 
 Continuous development:
 
 We are committed to fostering your professional growth through ongoing training and development opportunities, ensuring you have the resources and support needed for continuous learning and success.
 
 
 
 Entrepreneurial Environment:
 
 Join a global, inclusive team where innovation and creativity are actively encouraged, empowering you to make a meaningful impact.
 
 
 
 Remote-friendly position
 
 : We believe a flexible work environment is only attainable by building strong relationships based on trust with our employees.
</div>

Key Account Manager UAE

THESKINFIT

Role OverviewThe Key Account Manager will manage and grow major distribution beauty brands on TheSkinFit, including groups like L&rsquo;Or&eacute;al, Unilever, and other cosmetics distributors. The role focuses on sales growth, assortment planning, profitability, forecasting, marketing coordination, and expanding the brand portfolio on the website.Key Responsibilities* Manage daily relationships with distribution partners such as L&rsquo;Or&eacute;al, Unilever, and other beauty distributors.* Drive sales growth and ensure assigned brands achieve monthly and quarterly revenue targets.* Manage assortment planning to ensure the right SKUs are live, updated, and optimized for performance.* Maintain the P&amp;L for each assigned brand and ensure profitability targets are met.* Expand the brand portfolio on TheSkinFit by onboarding new distribution and beauty brands.* Pitch and coordinate brand campaigns, visibility plans, and co-branded marketing activities.* Plan sales forecasts, purchase cycles, and restock schedules based on performance trends.* Ensure accurate pricing, stock availability, and promotional execution across the website.* Analyze weekly and monthly performance reports to identify growth opportunities.* Negotiate trade terms, marketing budgets, discounts, and commercial agreements with distributors.* Monitor key KPIs including sales growth, gross margin, sell-through, and stock turnover.Requirements* Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, or Supply Chain.* 3&ndash;5 years of experience in key account management (cosmetics, FMCG, beauty category preferred).* Experience managing distribution beauty brands such as L&rsquo;Or&eacute;al or Unilever is an advantage.* Strong negotiation, relationship management, and communication skills.* Good analytical ability with proficiency in Excel or Google Sheets.* Understanding of e-commerce sales drivers, online pricing, and product visibility.* Target-driven, detail-oriented, and comfortable managing multiple brand accounts.Working Days:Monday To Friday Timings : 10 am till 7 pm Location : MACHS, KarachiJob Type: Full-timePay: Up to Rs85,000.00 per monthWork Location: In person

Key Account Manager - Category: Beauty & Cosmetics

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