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key account executive

key account manager

Ingenico

<div>
 
 
 Key Account Manager
 
 
 
 
 
 
 
 About Ingenico
 
 
 
 Ingenico is the global leader in payment acceptance and services. We support our customers &mdash; and their customers &mdash; to do more with payments. Active in 37 countries with over 3,500 employees, we have been at the forefront of the commerce landscape for more than four decades. With over 40 million payment devices deployed worldwide and powered by 2,500+ apps, Ingenico serves the needs of millions of consumers every day.
 
 
 Through advanced integrated solutions and a strong network of partnerships, we simplify the world of payments and bring value-added services that move commerce forward.
 
 
 
 
 
 Website: https://www.ingenico.com
 
 
 LinkedIn: https://www.linkedin.com/company/ingenico/
 
 
 
 
 
 We have an exciting opportunity to join our India Commercial Team. You&rsquo;ll be part of a dynamic, innovative, and collaborative culture where new ideas are welcomed, and your work directly shapes the future of commerce.
 
 
 
 
 
 
 About The Role &ndash; Key Account Manager
 
 
 
 
 
 
 We are looking for an experienced Key Account Manager (KAM) to join our India Sales Team. In this role, you will manage large enterprise accounts, grow strategic relationships, and drive adoption of Ingenico&rsquo;s advanced payment solutions. You will also identify and convert new business opportunities to expand Ingenico&rsquo;s market presence across assigned geographies.
 
 
 
 
 
 This is a Full-Time, Permanent role based in India, with travel across India, Sri Lanka, Nepal, and Bangladesh.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
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 Serve as the primary point of contact for all matters related to assigned customer accounts.
 </li>
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 Manage and grow key enterprise clients across banks, fintechs, and large merchants.
 </li>
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 Drive value-based selling, identify revenue opportunities, and create a robust sales pipeline.
 </li>
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 Build tailored proposals and positioning to showcase Ingenico&rsquo;s payment solutions and services.
 </li>
 <li>
 Strengthen relationships with CXOs, decision-makers, and cross-functional stakeholders.
 </li>
 <li>
 Lead commercial negotiations and closure of service, commercial, and legal contracts in collaboration with finance, legal, operations, and solutions teams.
 </li>
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 Ensure seamless after-sales support &mdash; issue resolution, escalation handling, and customer satisfaction.
 </li>
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 Track and report account status, forecasts, and pipeline activities via SFDC accurately and on time.
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 Monitor competitive movement and market trends to increase Ingenico&rsquo;s market share.
 </li>
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 Drive outstanding collections and ensure timely payments from assigned accounts.
 </li>
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 Coordinate with internal teams (product, customer service, project, tech) to deliver superior customer experience.
 </li>
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 Oversee project delivery milestones, identify delays early, and ensure swift resolution.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 
 Education
 
 
 
 &bull; Graduate or Postgraduate degree (Sales, Marketing, or Business preferred).
 
 
 
 Experience
 
 
 
 &bull; 7&ndash;10 years of experience in Key Account Management or Sales Management within Fintech, Payments, or Acquiring side of Banking.
 
 
 &bull; Strong understanding of POS terminals, merchant acquiring, or digital payments ecosystem.
 
 
 
 Skills &amp; Competencies
 
 
 
 &bull; Excellent relationship management and stakeholder communication.
 
 
 &bull; Strong negotiation and presentation skills.
 
 
 &bull; Proven ability to manage large accounts and deliver revenue targets.
 
 
 &bull; Problem-solving and solution-selling mindset.
 
 
 &bull; Ability to collaborate across cross-functional teams.
 
 
 &bull; Customer-centric, proactive, and high-ownership approach.
 
 
 
 Nice to Have
 
 
 
 &bull; Exposure to multi-country markets in South Asia.
 
 
 &bull; Experience handling enterprise-level digital transformation / payment modernization initiatives.
 
 
 
 
 
 
 What We Offer
 
 
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 A culture that celebrates innovation and recognizes performance.
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 Learning &amp; development programs to accelerate your growth.
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 Opportunity to work with global teams and cutting-edge payment solutions.
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 </ul>
 
 
 
 
 
 
 
 At Ingenico, diversity fuels innovation. We&rsquo;re proud to be an Equal Opportunity Employer &mdash; and we can&rsquo;t wait to see what you bring to our team.
 
 
 
 
 
 
 Ready to grow with us?
 
 
 
 Apply now and help us deliver the next generation of trusted payment experiences.
 
 
 For direct applications, reach out to:
 
 ritika.ghosh@ingenico.com
 
 
</div>

Key Account Manager

FirstCry.com (BrainBees Solutions Ltd.)

<div>
 
 Job Specification:
 
 
 
 
 &squf; Manage a set of suppliers and work closely to help them grow their business on Firstcry.com through new product launches, promotions, insights on trends etc
 
 
 &squf; Assist the Marketplace Manager to identify product and price point gaps and identify relevant suppliers
 
 
 &squf; New seller on boarding &ndash; explaining business model, commission negotiations and onsite merchandising
 
 
 &squf; Manage Day to Day operations to ensure timely order fulfillment, reconciliation of payments etc
 
 
 &squf; Curate product listings based on customer feedback related to quality, timelines &amp; delivery experience
 
 
 &squf; Weekly Sales Reporting and take corrective action to achieve the set goals
 
 
 &squf; Onsite Listings Management along with check on best seller and poor seller
 
 
 &squf; Monthly Seller review to identify areas of improvement and plan for the coming months to achieve the set goals Desired Skills and Competencies
 
 
 &squf; Graduate with min 2 years experience in apparel.
 
 
 &squf; Prior experience in Account Management, Business Development
 
 
 &squf; Strong analytical and reporting skills Associated Behaviors
 
 
 &squf; Excellent Communication Skills, Proficient in MS Excel and MS Word
 
 
 &squf; Strong sense of ownership, intense in achieving results
 
 
 &squf; Excellent relationship building skills
 
</div>

Key Account Manager - Marketplace

MakeMyTrip

<div>
 
 
 Role:
 
 Senior Business Manager
 
 
 
 Level:
 
 Senior Executive/Assistant Manager
 
 
 
 Reporting To:
 
 Regional Manager
 
 
 
 Location:
 
 Mumbai
 
 
 
 
 
 
 About the Function:
 
 
 
 myPartner, a strategic business unit of the MakeMyTrip Group launched in 2020, is revolutionizing the travel industry by offering seamless, real-time access to a diverse range of travel products, including domestic and international hotels, flights, and holiday packages. Designed to empower travel agent partners across the country, myPartner has rapidly scaled, now serving over 49,000 active agents.
 
 
 With innovation at its core, we are constantly evolving to deliver cutting-edge solutions that enable our partners to thrive in a competitive and dynamic market, driving growth and success for their businesses
 
 
 
 
 
 
 About the Role:
 
 
 
 The role would require the incumbent to build MyPartner brand in the mapped market, ensuring maximum spread and depth. He/she needs to identify and onboard potential travel agents, ensure platform adoption, and resolve queries for the onboarded travel agents. The role would also include building business partnerships to gain wallet/market share and ensure market growth in terms of active travel agent partners, overall transactions, and value.
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 1. Onboarding and Relationship Management :
 
 
 
 Responsible for connecting and engaging with travel agents.
 
 
 End to end account management and driving sustainable performance of the region.
 
 
 Sourcing and onboarding new travel agents.
 
 
 The role involves meeting travel agents across, providing expertise, metrics analysis, and recommendations based on the industry's best practices to the travel agents
 
 
 
 
 
 
 2. Portfolio Management and Driving Growth:
 
 
 
 Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.
 
 
 
 
 
 
 3. Data Analysis and Reporting:
 
 
 
 Establishing and maintaining partner relationships, training travel agent partners on our product.
 
 
 Building MIS and market intelligence reports, preparing geography-wise and service-wise sales plans, and achieving them.
 
 
 
 
 
 
 4. Negotiating:
 
 
 
 Networking, deal initiation, negotiation, and closing deals with clients.
 
 
 Strategizing to market the MyPartner product in a better way.
 
 
 
 
 
 
 Qualification and Experience:
 
 
 
 Master's degree from a reputed institute with 2 to 6 years of experience in Sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.
 
 
 Experience in handling multiple accounts as a partner is preferred.
 
 
 Proficiency in MS Excel and MS PowerPoint.
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 Excellent communication and interpersonal and stakeholder management skills.
 
 
 Attention to detail.
 
 
 Ability to understand and build insights from data.
 
 
 Increased Revenue and business
 
</div>

Senior Business Manager - Mumbai

Unilever

<div>
 
 Job ID: R-1169264
 
 
 
 
 Department: Customer Development
 
 
 
 
 Job Position: Key Account Executive - eCommerce (qCom / Grocery)
 
 
 
 
 Location &ndash; Mumbai HO
 
 
 
 We are looking to hire a Key Account Executive based in Mumbai.
 
 
 
 Job Description
 
 
 
 EXPECTED WORK:
 
 
 <ul>
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 In Stock Excellence &ndash; The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live.
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 Execution Rigor &ndash; The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment
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 Budgeting &ndash; She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms
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 Financial Hygiene &ndash; The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account
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 Negotiations and Operations &ndash; The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel
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 Working with collaborative teams &ndash; The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line
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 Growth Mindset &ndash; As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly
 </li>
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 Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.
 
 
 </li>
 </ul>
 
 Educational Qualifications, Experience &amp; Skills
 
 
 
 <ul>
 <li>
 MBA/master&rsquo;s degree.
 </li>
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 Overall years of experience should be at least 2-4 years of work experience across sales &amp; marketing in FMCG. Experience in e-commerce set-up will be preferred.
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 Technical aptitude and agility to learn web-based tools
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 Looking for talent with - owners mindset, passion and agility.
 
 
 </li>
 </ul>
 
 "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding."
 
</div>

Key Account Executive

Marico Limited

<div>
 
 
 Qualification &amp; Experience
 
 
 <ul>
 <li>
 MBA from Premier B-School, with 4-5 years&rsquo; experience.
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 Prior experience in E-Commerce role while managing key accounts independently.
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 Exposure to FMCG / e-commerce industry will be an advantage along with experience of handling P&amp;L and category.
 </li>
 </ul>
 
 
 
 
 
 Key Deliverables of the Role
 
 
 <ul>
 <li>
 Sole custodian of business for the Ecommerce accounts with the specified set of platforms.
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 Building a strong presence in Ecommerce channel in the given accounts, with clear merchandising lead indicators.
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 Participate in ideation on new launches/product ideas/combos etc and fully own the execution thereof.
 </li>
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 Implement Way of Working as per guidelines, with a thorough review mechanism.
 </li>
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 Track daily/weekly sales across customers and work towards betterment in same.
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 Responsible for revenue, business growth and costs/budget management.
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 Grow Portfolio of Platforms actively dealing in your set of brands.
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 Maintaining all sell-out and stock data in relevant formats.
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 Work closely with marketing heads for Digital marketing budgets and initiatives for the category. Also be the custodian for Content on all key brands.
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 Build the Online Strategy for key sub-categories.
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 Achieve top-line and sell-out/primary targets for the Category for all accounts for the year.
 </li>
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 Fully responsible for overall commercial, operational and other related business aspects.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Competencies
 
 
 <ul>
 <li>
 Execute with Impact
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 Analytics driven decision making
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 Collaborate to win in the market
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 Communicate &amp; Negotiate impact fully
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 </ul>
 
 
 
 
 
 Reporting Relationships
 
 
 
 Upwards &ndash; Head E-Commerce
 
 
 
 
 
 
 Other Functional Interfaces
 
 
 <ul>
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 Internal - Trade &amp; Customer Marketing teams, Marketing teams, Supply Chain &amp; Commercial teams
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 External - Category Heads &amp; E-Commerce chains, Agencies
 </li>
 </ul>
 
 
 
 
 
 Growth Path &amp; Future
 
 
 
 Can grow &amp; take on higher responsibility within the E-Commerce
 
 
 The role holder can take on Customer Marketing roles &amp; Trade Marketing roles within the General/Modern Trade channels
 
 
 
</div>

Key Accounts Manager (E-commerce)

JSW Realty

<div>
 
 
 Objective:
 
 Be the primary point of contact for high-net-worth clients, ensuring a seamless and personalized experience throughout their property journey. The role involves building and nurturing long-term relationships, delivering compelling property presentations, and guiding clients through exclusive site visits. Representing the brand&rsquo;s vision and values and ensuring every interaction is reflective of the organization.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ol>
 <li>
 
 Sales:
 
 Ensure all leads are activated and engaged with. Carry out potential client presentation and site visits, wherever applicable.
 </li>
 <li>
 
 Client Engagement:
 
 Build and maintain long-term relationships with high-net-worth individuals (HNIs) through personalized engagement.
 </li>
 <li>
 
 Lifecycle Management:
 
 Oversee the entire client journey, from initial inquiry to post-handover support.
 </li>
 <li>
 
 Client Support:
 
 Address and resolve client queries and concerns promptly and effectively.
 </li>
 <li>
 
 Networking:
 
 Establish and nurture relationships with channel partners, including IPCs and brokers, to enhance client acquisition.
 </li>
 <li>
 
 Feedback Integration:
 
 Ensure client feedback is communicated to project and design teams for continuous improvement.
 </li>
 <li>
 
 Marketing Partnership:
 
 Collaborate with the marketing team to develop client-focused materials and collateral.
 </li>
 <li>
 
 Transaction Coordination:
 
 Work with legal, finance, and operations teams to ensure smooth transaction processes.
 </li>
 <li>
 
 Market Intelligence:
 
 Stay updated on luxury real estate trends, competitor offerings, and market dynamics.
 </li>
 </ol>
 
 
 
 
 
 Qualifications and skill-sets:
 
 
 <ol>
 <li>
 Graduate / MBA from an exceptional institute (Tier 1 Institutes will be preferred)
 </li>
 <li>
 Proven, robust work experience of
 
 
 8-12
 
 
 years in handling key customers and clients with reputed real estate firms, preferably in the luxury segment
 </li>
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 Familiar with all aspects of the CRM process, proactive in coordination with cross departments.
 </li>
 <li>
 Excellent communication skills with an ability of subtle influencing, dealing calmly and professionally with challenging situations.
 </li>
 <li>
 Exceptional attention to detail and time management with good coordination skills.
 </li>
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 Reliable, focused, confident, articulate and self-directed individual with a high level of initiative and a &lsquo;can do&rsquo; attitude.
 </li>
 <li>
 Emotional maturity; highly resourceful team-player, with the ability to also be extremely effective independently
 </li>
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 Relationships with International Property Consultants, having a vendor partner network would be an added advantage
 </li>
 </ol>
 
 
</div>

Client Relationship Manager

<div>
 
 🌍 We&rsquo;re Hiring at Teleperformance! 🌍
 
 
 ✨ Role: Senior Manager &ndash; Operations
 
 
 📍 Location: Malad, Mumbai
 
 
 We&rsquo;re looking for a strategic and experienced
 
 Senior Operations Manager
 
 to lead our Trust &amp; Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust environment.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead trust-related customer support operations across global markets
 </li>
 <li>
 Manage escalations, fraud investigations, and account safety protocols
 </li>
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 Drive operational excellence, team performance, and SLA adherence
 </li>
 <li>
 Collaborate with legal, compliance, and product teams to uphold safety standards
 </li>
 <li>
 Mentor team leads and build a culture of integrity and accountability
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 ✅ Proven experience in customer support operations (Trust &amp; Safety preferred) ✅ Strong leadership, analytical, and stakeholder management skills ✅ Excellent communication and crisis-handling abilities ✅ Willingness to work in a 24&times;7 rotational shift
 
 
 
</div>

Senior Operations Manager

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