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account manager - dammam

key account manager

MANE

<div>
 
 
 We are hiring at MANE a Key Account Manager (Fragrances) for Saudi Arabia, to work with an international creative team at one of the fastest-growing fragrance houses in the Middle East Region.
 
 
 
 
 If you are a fragrance enthusiast with a strong commercial drive and a willingness to always win, we would love to have you on board!
 
 
 
 
 
 
 
 Company Overview:
 
 
 
 Are you drawn to fragrances, perfumes, smelling? Do you understand the deep-rooted importance of fragrances in the Middle East and Saudi market particularly? Then this job is for you!
 
 
 Join MANE, a global leader in the fragrance industry, renowned for our innovative and high-quality products. We are reinforcing our passion and expertise in Saudi Arabia, betting on it as a key driver of our growth in the Middle East.
 
 
 
 
 
 
 Role Overview:
 
 
 
 As a Key Account Manager at MANE, you will be at the forefront of our exciting journey in Saudi Arabia. Reporting to the Saudi Arabia General Manager, you will build and nurture client relationships, drive sales, and ensure our products captivate the market.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Be the primary contact for key clients, aligning MANE's offerings with their business goals.
 </li>
 <li>
 Manage client relationships, ensuring long-term partnerships and satisfaction.
 </li>
 <li>
 Collaborate with internal teams to deliver seamless project execution.
 </li>
 <li>
 Develop strategies to drive sales growth and negotiate contracts.
 </li>
 <li>
 Conduct market analysis and provide insights to tailor our offerings.
 </li>
 <li>
 Ability to forecast and budget sales with high accuracy
 </li>
 <li>
 Collect payments on time and per Company policies
 </li>
 <li>
 Ensure business excellence and client satisfaction
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in chemistry, business administration, or related field (Master's preferred)
 </li>
 <li>
 Experience in B2B sales and account management, preferably in the fragrance industry
 </li>
 <li>
 Olfactive experience, knowledge, or a passion for the fragrance industry is important
 </li>
 <li>
 Experience in Saudi Arabia and understanding of the market is key
 </li>
 <li>
 Exceptional communication, negotiation, and relationship-building skills
 </li>
 <li>
 Proficiency in Arabic and good proficiency in English
 </li>
 <li>
 Ability to travel within Saudi Arabia, frequently to Dubai office, and less frequently to France
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Stability and legacy in the fragrance industry
 </li>
 <li>
 Family-owned values of trust and growth
 </li>
 <li>
 Long-term career opportunities with a focus on continuity and development
 </li>
 <li>
 Work-life balance and a professional, driven and creative work environment
 </li>
 <li>
 An energetic and results driven team focused on growth and expansion
 </li>
 <li>
 Compensation and benefits in line with the market
 </li>
 </ul>
 
 
 
 
 
 Our Vision and Values:
 
 
 
 Our independence fuels our entrepreneurial spirit, allowing us to think outside the box and make bold choices. We strive to be a unique partner, committed to doing more and standing firm in our beliefs.
 
 
 
 
 
 
 Diversity and Inclusion:
 
 
 
 MANE is committed to fostering a diverse and inclusive workplace in line with Saudi Arabia's labor law regulations. We ensure all employees are treated with respect and fairness.
 
 
 
 
 
 Join us at MANE and be part of a team that is passionate about creating extraordinary fragrances and driving business success in Saudi Arabia. Apply now to make your mark in the fragrance industry!
 
</div>

Key Account Manager

DSJ Global

<div>
 Key Account Manager - Shape the Future of Logistics with a Global Petrochemical Leader
 
 
 
 Are you a strategic relationship builder with a passion for delivering impactful logistics solutions? Step into a high-visibility role where you'll lead the charge in growing one of our most significant global accounts across Saudi Arabia and the IMEA region.
 
 
 As a
 
 Key Account Manager
 
 , you'll be at the forefront of driving commercial success, unlocking new opportunities, and delivering tailored solutions that make a real difference to our client's operations.
 
 
 
 What You'll Be Doing:
 
 
 <ul>
 <li>
 
 Own the Relationship
 
 : Build and deepen partnerships with a major petrochemical client and its affiliates across the region.
 </li>
 <li>
 
 Spot Opportunities
 
 : Identify and pursue Logistics &amp; Services (LnS) growth areas, including MRO (Maintenance, Repair &amp; Operations) project logistics.
 </li>
 <li>
 
 Drive Revenue
 
 : Expand share of wallet through strategic account engagement and solution-based selling.
 </li>
 <li>
 
 Collaborate to Win
 
 : Partner with internal teams to craft compelling proposals and deliver seamless execution.
 </li>
 <li>
 
 Lead Implementation
 
 : Oversee key projects, ensuring operational efficiency and service excellence from start to finish.
 
 
 </li>
 </ul>
 Your Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and execute a strategic account plan aligned with both customer goals and commercial objectives.
 </li>
 <li>
 Build strong, trust-based relationships with senior stakeholders across the client's organisation.
 </li>
 <li>
 Identify and deliver integrated logistics and supply chain solutions that create long-term value.
 </li>
 <li>
 Lead commercial negotiations in collaboration with the Global Key Client Director.
 </li>
 <li>
 Support the design and delivery of MRO and Hub logistics solutions tailored to client needs.
 
 
 </li>
 </ul>
 What You Bring to the Table:
 
 
 <ul>
 <li>
 A strong commercial mindset and a passion for solving complex customer challenges.
 </li>
 <li>
 Excellent communication and relationship-building skills.
 </li>
 <li>
 Confidence in leading negotiations and managing diverse stakeholder interests.
 </li>
 <li>
 A collaborative spirit and a growth-oriented mindset.
 
 
 </li>
 </ul>
 Your Background:
 
 
 <ul>
 <li>
 Significant experience in commercial sales, logistics, or the chemical industry, with a proven track record in key account management.
 </li>
 <li>
 Experience working with large multinational clients, ideally in the petrochemical or industrial sectors.
 </li>
 <li>
 Familiarity with project logistics, MRO flows, and ocean freight is a strong advantage.
 </li>
 </ul>
 
 
 Ready to make a global impact?
 
 Join us and be part of a team that's redefining logistics for the world's most dynamic industries.
 
</div>

Tabby

<div><div><div><div><div>About us: 
 
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion. 
 
About the Role: 
 
The Key Account Manager will be responsible for managing a portfolio of key clients while also supporting Tabby&rsquo;s broader client portfolio, ensuring client satisfaction and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of the diverse range of products and services. 
 
This role also includes contributing to various strategic projects aimed at showcasing and delivering tailored solutions to different clients across the organization, delivering tailored solutions to clients, and driving account growth &amp; retention. The Key Account Manager will collaborate with internal teams to automate processes, optimize operations, implement solutions, and ensure project success while maintaining strong relationships with Tabby&rsquo;s portfolio.</div></div></div>
</div>Key Responsibilities
<div><div><div><ul><li>Strategize high-growth Potential accounts: Identify and strategize high-growth potential accounts through segmentation based on revenue potential, industry, and product engagement; drive account expansion by developing upsell and cross-sell opportunities, offering tailored solutions to increase client adoption and maximize revenue growth</li>
<li>Client Relationship Management: Develop and maintain strong, long-term relationships with accounts, ensuring a deep understanding of their business needs and goals.</li>
<li>Project Collaboration: Work on various projects within the different teams at Tabby, contributing to initiatives such as product launches, Product optimizations, and operational enhancements that impact overall business objectives.</li>
<li>Data and Reporting: Monitor account performance by creating comprehensive reports that highlight key metrics and trends, tailored to each merchant&rsquo;s specific needs. Extract actionable insights from complex data sets to identify opportunities for cross-selling, upselling, and service optimization. Provide clear, data-driven recommendations based on analysis, and develop visually engaging dashboards and presentations to effectively communicate performance insights to merchants, facilitating informed decision-making and strategic growth.</li>
<li>Problem Solving: take a proactive approach in identifying potential obstacles before they arise, addressing challenges swiftly, and coordinating with cross-functional teams to develop effective, long-term solutions that prevent future problems and ensure client satisfaction</li>
<li>Cross-functional Collaboration: Collaborate closely with internal teams, including sales, product, marketing, tech, and operations, to support organizational projects and identify strategic opportunities for upselling and cross-selling</li></ul><div> 
 
</div></div></div></div>Skills, Knowledge &amp; Expertise
<div><div><div><ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li>
<li>3-5 years of previous experience in Key Account Management within FinTech, Financial Services, e-commerce or Tech companies</li>
<li>A knack for numbers and deriving insights from data</li>
<li>Proven experience in account management, sales, or a similar client-facing role.</li>
<li>Exposure to metrics important to e-commerce businesses is preferred.</li>
<li>Experience contributing to business projects and initiatives.</li>
<li>Strong communication, data analytics, and relationship-building skills.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
<li>Ability to multitask and manage multiple key accounts and participate in projects simultaneously.</li>
<li>Familiarity with Tableau as a tool.</li></ul><div> 
 
</div></div></div></div>Job Benefits
<div><div><div><ul><li>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li>
<li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Health Insurance.</li>
<li>Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!</li></ul></div></div></div></div>

Tabby | تابي

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 
 About us:
 
 
 Tabby
 
 creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.
 
 
 The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
 
 
 Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.
 
 
 
 About the Role:
 
 
 
 The Key Account Manager will be responsible for managing a portfolio of key clients while also supporting Tabby&rsquo;s broader client portfolio, ensuring client satisfaction and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of the diverse range of products and services.
 
 
 This role also includes contributing to various strategic projects aimed at showcasing and delivering tailored solutions to different clients across the organization, delivering tailored solutions to clients, and driving account growth &amp; retention. The Key Account Manager will collaborate with internal teams to automate processes, optimize operations, implement solutions, and ensure project success while maintaining strong relationships with Tabby&rsquo;s portfolio.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Strategize high-growth Potential accounts
 
 : Identify and strategize high-growth potential accounts through segmentation based on revenue potential, industry, and product engagement; drive account expansion by developing upsell and cross-sell opportunities, offering tailored solutions to increase client adoption and maximize revenue growth
 </li>
 <li>
 
 Client Relationship Management:
 
 Develop and maintain strong, long-term relationships with accounts, ensuring a deep understanding of their business needs and goals.
 </li>
 <li>
 
 Project Collaboration:
 
 Work on various projects within the different teams at Tabby, contributing to initiatives such as product launches, Product optimizations, and operational enhancements that impact overall business objectives.
 </li>
 <li>
 
 Data and Reporting:
 
 Monitor account performance by creating comprehensive reports that highlight key metrics and trends, tailored to each merchant&rsquo;s specific needs. Extract actionable insights from complex data sets to identify opportunities for cross-selling, upselling, and service optimization. Provide clear, data-driven recommendations based on analysis, and develop visually engaging dashboards and presentations to effectively communicate performance insights to merchants, facilitating informed decision-making and strategic growth.
 </li>
 <li>
 
 Problem Solving:
 
 take a proactive approach in identifying potential obstacles before they arise, addressing challenges swiftly, and coordinating with cross-functional teams to develop effective, long-term solutions that prevent future problems and ensure client satisfaction
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Collaborate closely with internal teams, including sales, product, marketing, tech, and operations, to support organizational projects and identify strategic opportunities for upselling and cross-selling
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 3-5 years of previous experience in Key Account Management within FinTech, Financial Services, e-commerce or Tech companies
 </li>
 <li>
 A knack for numbers and deriving insights from data
 </li>
 <li>
 Proven experience in account management, sales, or a similar client-facing role.
 </li>
 <li>
 Exposure to metrics important to e-commerce businesses is preferred.
 </li>
 <li>
 Experience contributing to business projects and initiatives.
 </li>
 <li>
 Strong communication, data analytics, and relationship-building skills.
 </li>
 <li>
 Excellent problem-solving skills and attention to detail.
 </li>
 <li>
 Ability to multitask and manage multiple key accounts and participate in projects simultaneously.
 </li>
 <li>
 Familiarity with Tableau as a tool.
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 <ul>
 <li>
 We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
 </li>
 <li>
 A working environment that gives you autonomy and responsibility from day one.
 </li>
 <li>
 You should be comfortable with the idea that the quality of your work will influence the shape of your career.
 </li>
 <li>
 Participation in the company&rsquo;s employee stock options program.
 </li>
 <li>
 Health Insurance.
 </li>
 <li>
 Flexi Perks
 
 :
 
 A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!
 
 </li>
 </ul>
</div>
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Stanley Black & Decker, Inc.

<div>
 
 
 KEY ACCOUNT (END USER) MANAGER
 
 
 
 
 Riyadh, Kingdom of Saudi Arabia
 
 
 
 
 
 
 
 Make A Difference For Those Who Make The World&trade;
 
 
 
 
 
 
 
 It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World&trade;. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world&rsquo;s most beloved brands, including DEWALT&reg;, CRAFTSMAN&reg;, CUB CADET&reg;, STANLEY&reg; and BLACK+DECKER&reg;.
 
 
 
 
 
 
 What You&rsquo;ll Do?
 
 
 
 
 
 <ul>
 <li>
 Development and conversion of end-user accounts for the power tools and accessories category in the region.
 </li>
 <li>
 Achievement of assigned sales and margin targets.
 </li>
 <li>
 Coach and develop the field marketing specialist in the region.
 </li>
 </ul>
 
 
 
 
 
 Critical Incidents:
 
 
 
 
 
 <ul>
 <li>
 To achieve or exceed all Professional tools and accessories targets, both financial and specific objectives as deemed applicable by the Sales Manager.
 </li>
 <li>
 Establish close working relationships with End-Users.
 </li>
 <li>
 Work with Sales Managers to identify and convert distribution-based end users.
 </li>
 <li>
 Lead the development of account conversion programs; including product mix, FPSP programs, buy-backs, and operational elements.
 </li>
 <li>
 Identify and work with key end-users and distributor representatives to facilitate account conversion process.
 </li>
 <li>
 Communicate with cross-functional team (Sales/Marketing/Customer Service/Supply Chain) to support conversion program.
 </li>
 <li>
 Provide feedback to marketing on products, programs, pricing, competitors, and end-users.
 </li>
 <li>
 Lead the product training and safety training activities to end users and other critical people.
 </li>
 <li>
 Coach and develop the Field Product Specialist team.
 </li>
 <li>
 Manage conversion programs.
 </li>
 <li>
 Successful introduction of NPI&rsquo;s in the market.
 </li>
 <li>
 Support major events including DeWalt Blitz and trade shows.
 </li>
 <li>
 Promote the DeWalt brand.
 </li>
 <li>
 Understand end-user requirements.
 </li>
 </ul>
 
 
 
 
 
 What We Need?
 
 
 
 
 
 <ul>
 <li>
 
 Education
 
 , a graduate with a bachelor&rsquo;s degree in business, economics, sales, and marketing (an MBA a bonus) with at least 10 years of relevant sales and/or marketing experience with specific result areas on handling end-user business.
 </li>
 <li>
 
 Communication Skills
 
 &ndash; strong communication and presentation skills. Communication required at all levels to act on the requirements of the end-user, dealer, and business.
 </li>
 <li>
 
 Customer Focused
 
 &ndash; understanding and delivering the needs of the customer.
 </li>
 <li>
 
 Teamwork
 
 &ndash; essential to drive conversions forward with multi-level involvement. Work with others to complete events, Blitzes and training.
 </li>
 <li>
 
 Planning Skills /Time Management skills
 
 - effective planning of projects and territory management &ndash; prioritization is essential to manage self and team/customer expectations. Good analytical skills.
 </li>
 <li>
 
 Drive &amp; Initiative
 
 - drive to succeed to hit plan targets. Work autonomously to deliver own and others&rsquo; goals on time.
 </li>
 <li>
 
 Computer
 
 skills &ndash; essential to have skills to develop presentations and speed of response - analyzing data and tracking supply.
 </li>
 <li>
 
 Financial
 
 
 Awareness
 
 - understand the numbers to achieve financial targets and provide commercially sound solutions.
 </li>
 <li>
 
 Commercial Awareness
 
 &ndash; understanding the industry, the market needs and trends and reference these into actions that enable us to convert the end-user base.
 </li>
 <li>
 
 Flexibility for Local Market and GCC Travel
 
 &ndash; customer relationships, team meetings, product knowledge and training.
 </li>
 <li>
 
 Personal and Professional Integrity
 
 &ndash; represent the company and brand to a high standard.
 </li>
 <li>
 
 SBD Leadership Values
 
 &ndash; Vision, Respect, Boundaryless, Accountability, Stretch, Integrity, Speed.
 </li>
 <li>
 
 Coaching
 
 &ndash;
 
 
 Lead and inspire a high-performing sales team, providing guidance, support, and comprehensive training programs to enhance their skills and knowledge which are crucial in achieving sales targets and driving growth for the organization.
 </li>
 </ul>
 
 
 
 
 
 Key Internal Relationships
 
 
 <ul>
 <li>
 Marketing Manager/BDM &ndash; Sales Plan Direction and End-User conversion
 </li>
 <li>
 Trade Marketing Manager &ndash; Sales &amp; Margin Performance
 </li>
 <li>
 Sales Managers/Sales &amp; Van Team &ndash; Sales Targets and Account Conversions
 </li>
 <li>
 Brand and Communication &ndash; Product Road and End-User activities
 </li>
 <li>
 Supply Chain &amp; Customer Service &ndash; Operational Delivery
 </li>
 <li>
 After Sales Team Quality &ndash; Customer Satisfaction
 </li>
 </ul>
 
 
 
 
 
 Key External Relationships
 
 
 <ul>
 <li>
 End-Users &ndash; meeting needs.
 </li>
 <li>
 Dealer &amp; Key Customers &ndash; buy in feedback, sales, and conversions.
 </li>
 </ul>
 
 
 
 
 
 Who You Are?
 
 
 
 
 
 
 
 You always strive to do a good job, but wouldn&rsquo;t it be great if you could do your job and do a world of good? You care about quality &ndash; at every level. You love to learn and grow and be acknowledged for your valuable contributions. You&rsquo;re not intimidated by innovation. In fact, you embrace it.
 
 
 
 
 
 
 How You&rsquo;ll Feel?
 
 
 
 
 
 
 We want our company to be a place you&rsquo;ll want to be &ndash; and stay. Being part of our team means you&rsquo;ll get to:
 
 <ul>
 <li>
 
 Grow:
 
 Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
 </li>
 <li>
 
 Learn:
 
 Have access to a wealth of learning resources, including our Lean Academy, Coursera&reg; and online university.
 </li>
 <li>
 
 Belong:
 
 Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
 </li>
 <li>
 
 Give Back:
 
 Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
 
 
 </li>
 </ul>
 
 
 
 
 What&rsquo;s more, you&rsquo;ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We&rsquo;re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We&rsquo;re visionaries and innovators. As successful as we&rsquo;ve been in the past, we have so much further to go. That&rsquo;s where you come in. Join us!
 
 
 
 
 
 
 All qualified applicants to Stanley Black &amp; Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran&rsquo;s status, or any other protected characteristic.
 
 
 
 
</div>

<div><h3 class="jobSectionHeader">Description</h3><div> 

About us: 
 
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion. 
 
About the Role: 
 
The Key Account Manager will be responsible for managing a portfolio of key clients while also supporting Tabby&rsquo;s broader client portfolio, ensuring client satisfaction and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of the diverse range of products and services. 
 
This role also includes contributing to various strategic projects aimed at showcasing and delivering tailored solutions to different clients across the organization, delivering tailored solutions to clients, and driving account growth &amp; retention. The Key Account Manager will collaborate with internal teams to automate processes, optimize operations, implement solutions, and ensure project success while maintaining strong relationships with Tabby&rsquo;s portfolio.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Strategize high-growth Potential accounts: Identify and strategize high-growth potential accounts through segmentation based on revenue potential, industry, and product engagement; drive account expansion by developing upsell and cross-sell opportunities, offering tailored solutions to increase client adoption and maximize revenue growth</li>
<li>Client Relationship Management: Develop and maintain strong, long-term relationships with accounts, ensuring a deep understanding of their business needs and goals.</li>
<li>Project Collaboration: Work on various projects within the different teams at Tabby, contributing to initiatives such as product launches, Product optimizations, and operational enhancements that impact overall business objectives.</li>
<li>Data and Reporting: Monitor account performance by creating comprehensive reports that highlight key metrics and trends, tailored to each merchant&rsquo;s specific needs. Extract actionable insights from complex data sets to identify opportunities for cross-selling, upselling, and service optimization. Provide clear, data-driven recommendations based on analysis, and develop visually engaging dashboards and presentations to effectively communicate performance insights to merchants, facilitating informed decision-making and strategic growth.</li>
<li>Problem Solving: take a proactive approach in identifying potential obstacles before they arise, addressing challenges swiftly, and coordinating with cross-functional teams to develop effective, long-term solutions that prevent future problems and ensure client satisfaction</li>
<li>Cross-functional Collaboration: Collaborate closely with internal teams, including sales, product, marketing, tech, and operations, to support organizational projects and identify strategic opportunities for upselling and cross-selling</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li>
<li>3-5 years of previous experience in Key Account Management within FinTech, Financial Services, e-commerce or Tech companies</li>
<li>A knack for numbers and deriving insights from data</li>
<li>Proven experience in account management, sales, or a similar client-facing role.</li>
<li>Exposure to metrics important to e-commerce businesses is preferred.</li>
<li>Experience contributing to business projects and initiatives.</li>
<li>Strong communication, data analytics, and relationship-building skills.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
<li>Ability to multitask and manage multiple key accounts and participate in projects simultaneously.</li>
<li>Familiarity with Tableau as a tool.</li></ul><div></div><h3 class="jobSectionHeader"> 
Job Benefits</h3> 
<ul>
<li>
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li>
<li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Health Insurance.</li>
<li>Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

CATRION

<div>
 
 
 Job Purpose Statement:
 
 
 
 
 
 <ul>
 <li>
 Designated Key Account Manager for the Riyadh Air Lounge under CATRION&rsquo;s operations.
 </li>
 </ul>
 
 
 
 
 
 Roles &amp; Responsibility:
 
 
 
 
 
 
 
 1.Relationship Management
 
 
 
 &bull; Build and maintain strong, long-term relationships with Riyadh Air by regularly engaging with key stakeholders to understand their evolving needs, preferences, and expectations.
 
 
 &bull; Serve as the main liaison between Riyadh Air and internal departments, ensuring seamless communication, timely updates, and effective resolution of any issues or requests.
 
 
 
 
 
 
 2. Strategic Planning and Execution
 
 
 
 &bull; Account Strategy Development: Formulate comprehensive short-term and long-term strategies tailored to the specific needs of the Riyadh Air Lounge account, ensuring alignment with both client expectations and organizational goals.
 
 
 
 
 
 &bull; Strategic Initiative Implementation: Lead the execution of key initiatives, ensuring timely delivery, cross-functional coordination, and measurable impact in support of the overall account objectives.
 
 
 
 
 
 
 3. Sales and Revenue Growth
 
 
 
 &bull; Opportunity Identification: Proactively explore and identify opportunities to grow the account by leveraging upselling and cross-selling strategies, ensuring alignment with client needs and service capabilities.
 
 
 &bull; Sales Performance: Consistently work towards meeting or exceeding established revenue targets and quotas through strategic account planning, client engagement, and performance tracking.
 
 
 
 
 
 
 4. Customer Success and Satisfaction
 
 
 
 &bull; Customer Satisfaction Management: Continuously monitor and assess client satisfaction levels through regular feedback and engagement, ensuring a consistently positive and high-quality experience.
 
 
 &bull; Issue Resolution: Act promptly and effectively to address any client concerns, complaints, or service disruptions, ensuring timely resolution and maintaining strong client trust and loyalty.
 
 
 
 
 
 
 5. Collaboration and Coordination
 
 
 
 &bull; Internal Team Coordination: Collaborate closely with departments such as marketing, product development, and operations to ensure client requirements are fully understood and effectively addressed.
 
 
 &bull; Resource Allocation: Strategically manage and allocate internal resources to optimize service delivery,
 
 
 enhance client satisfaction and support overall account success.
 
 
 
 
 
 
 6. Reporting and Analysis
 
 
 
 &bull; Tracking Key Metrics: Monitor and analyze key performance indicators (KPIs) and other relevant
 
 
 metrics to evaluate account health, service effectiveness, and business impact.
 
 
 &bull; Reporting and Insights: Prepare and deliver regular reports to senior management, including updates on account status, sales forecasts, performance trends, and progress against strategic targets.
 
 
 
 
 
 
 7. Market and Industry Knowledge
 
 
 
 &bull; Industry Awareness: Stay continuously informed about industry trends, market dynamics, and
 
 
 competitor activities to anticipate changes and identify opportunities.
 
 
 &bull; Client Consultation: Provide clients with strategic insights and tailored recommendations based on market knowledge, supporting them in achieving their business objectives and staying ahead of the competition.
 
 
 
 
 
 
 8. Contract and Pricing Management
 
 
 
 &bull; Contract Negotiation: Collaborate with clients to negotiate contract terms and conditions that are fair, transparent, and mutually beneficial, ensuring alignment with both client expectations and company
 
 
 policies.
 
 
 &bull; Pricing Strategy Management: Develop and manage pricing strategies that reflect market conditions, client value, and organizational objectives, ensuring competitiveness and profitability.
 
 
 
 
 
 
 9. Budget Management
 
 
 
 &bull; Budget Management: Oversee and manage the budget for key accounts, ensuring the cost-effective delivery of services while maintaining high standards of quality and client satisfaction.
 
 
 
 
 
 
 10. Training and Development
 
 
 
 &bull; Client Training and Support: Deliver comprehensive training sessions and ongoing support to clients, ensuring they are well-informed and confident in utilizing products and services effectively.
 
 
 &bull; Continuous Improvement: Actively pursuing professional development opportunities to stay current with the best practices in key account management, enhancing both personal proficiency and service
 
 
 delivery.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree holder in Hospitality Service or any related course to the position.
 </li>
 <li>
 Minimum of 5 years of experience in a similar role, preferably within the hospitality or aviation industry.
 </li>
 <li>
 Prior experience in airport lounge operations is considered a strong advantage.
 </li>
 </ul>
</div>

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