l&d manager

Hilton

<div>
 An Assistant L&amp;D Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant L&amp;D Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Support departments in developing cutting edge functional excellence and in developing leadership capabilities
 </li>
 <li>
 Act as a change catalyst in the cultural and organizational transformation of the Hotel
 </li>
 <li>
 Provide key input of Training aspects for all activities and plans of the Hotel
 </li>
 <li>
 Support individual and team development, career development, and training and experience-based learning
 </li>
 <li>
 Induct, coach, and mentor new Team Members
 </li>
 <li>
 Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
 </li>
 <li>
 Partner with department to deliver training programs and other organizational and leadership development interventions
 </li>
 <li>
 Monitor and conduct learning and development reviews with each department
 </li>
 <li>
 Prepare annual training plans and training calendars for the hotel
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant L&amp;D Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Thorough knowledge of modern learning and development tools and technique
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Excellent people management skills
 </li>
 <li>
 Demonstrated ability to develop interpersonal relationships
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own or in teams
 </li>
 <li>
 Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
 </li>
 <li>
 Exceptional presentation and grooming
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Hurghada Plaza
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Assistant L&D Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26012073
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Training Budgets
 
 
 
 <ul>
 <li>
 Participates in the development of the Training budget as required.
 </li>
 <li>
 Manages budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

L&D Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26012138
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt, 12654VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting with Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Assisting with Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Assisting with Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Assists with establishing guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Assisting with Managing Training Budgets
 
 
 
 <ul>
 <li>
 Assists with the development of the Training budget as required.
 </li>
 <li>
 Assists with managing budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Assists with managing department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

M Hotel Makkah by Millennium

<div>As the Learning and Development Manager, you will lead the learning and development function, ensuring the professional growth and skill development of colleagues. Your responsibilities will include designing training programs, managing talent development initiatives, and promoting a culture of continuous learning.
Key Job Responsibilities:<ul>
<li>
Lead the complete Learning &amp; Development (L&amp;D) activities in your property, ensuring alignment with business needs.</li>
<li>Manage Millennium &amp; Copthorne, MEA (M&amp;C) onboarding processes and tools for new hires.</li>
<li>Conduct quarterly L&amp;D needs analysis and prepare plans to address real business needs.</li>
<li>Conduct Off-Job Training programmes in line with the M&amp;C, MEA Off-Job training library.</li>
<li>Develop in-house training programmes based on business needs and M&amp;C Group Training skills.</li>
<li>Lead and coach On-Job Trainers, supervising On-Job Training activities using M&amp;C, MEA Corporate Office audit tools.</li>
<li>Enhance the effectiveness of Off-Job Training programmes through coaching and regular follow-ups.</li>
<li>Align and train Millennium brand standards by measuring and monitoring telephone standards, guest feedback, mystery shopper reports, and supporting business development activities.</li>
<li>Collaborate with the Human Resources department to lead the performance management process and support departments in implementing Personal Development Plans (PDPs).</li>
<li>Timely submission of Monthly L&amp;D Calendar and L&amp;D Report to the M&amp;C, MEA Corporate Office.</li>
<li>Recruit interns and management trainees per the L&amp;D Policy and manage Millennium Hotels Nationalization programme TooMooH.</li>
<li>Host corporate training programmes, using digital online game tools to make trainings fun and energetic.</li>
<li>Refer to trainer's notes and incorporate activities to engage participants effectively.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Learning and Development Manager

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking an innovative and goal-oriented Learning &amp; Development Manager to join our dynamic team in 6th of October City, Egypt. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic learning initiatives that drive organizational growth and employee performance.<ul><li>
Design and execute a comprehensive annual Learning &amp; Development strategy aligned with organizational objectives and industry best practices</li><li>
Conduct thorough training needs analyses across all departments to identify skill gaps and development opportunities</li><li>
Develop and deliver engaging training programs that enhance employee skills, performance, and career growth</li><li>
Implement and manage a Learning Management System (LMS) to streamline training delivery and track employee progress</li><li>
Collaborate with department heads to create tailored development plans and succession strategies</li><li>
Facilitate leadership development programs to nurture high-potential employees and strengthen the organization's talent pipeline</li><li>
Measure and analyze the effectiveness of training initiatives, providing regular reports on key performance indicators</li><li>
Stay current with industry trends and innovative learning methodologies to continuously improve our L&amp;D offerings</li><li>
Foster a culture of continuous learning and development throughout the organization</li><li>
Manage the L&amp;D budget, ensuring cost-effective allocation of resources for maximum impact</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Organizational Development, or a related field; Master's degree preferred</li><li>
Minimum of 6 years of experience in Learning &amp; Development, with at least 2-3 years in a managerial role</li><li>
Proven track record of designing and implementing successful L&amp;D strategies in a corporate environment</li><li>
Strong knowledge of adult learning principles, instructional design, and training methodologies</li><li>
Excellent facilitation, coaching, and presentation skills</li><li>
Proficiency in Learning Management Systems (LMS) and e-learning authoring tools</li><li>
Certification in Learning &amp; Development or Training (e.g., ATD, CPLP) is highly desirable</li><li>
Outstanding written and verbal communication skills in English; additional languages are a plus</li><li>
Demonstrated ability to lead and inspire multicultural teams</li><li>
Strong analytical and problem-solving skills with a data-driven approach to decision-making</li><li>
Proficiency in Microsoft Office Suite and relevant HR/L&amp;D software</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Excellent project management and organizational skills</li><li>
Passion for continuous learning and staying updated on industry trends and best practices</li></ul></div>

Learning & Development Manager

Hermès

<div>The Learning and Development Manager role, working closely with the HR Director, will convey the values and elements of Herm&egrave;s culture to all our employees and develop each individual's skills in order to meet their personal development needs and those of our subsidiary.
Key Responsibilities
<div>1. Training Needs Analysis
 
<ul><li>Conduct regular, structured training needs analysis across functions.
</li><li>Work closely with department leaders to identify skill and knowledge gaps.
</li><li>Convert business and competency needs into annual learning plans and targeted development programs.
</li><li>Deploy the product training strategy in line with our needs, liaise with business contacts to offer product training sessions.
</li></ul></div><div>2. Learning Program Localisation, Delivery and Facilitation
 
<ul><li>Localise and deliver product trainings and sales capability training programs.
</li><li>Facilitate onboarding and compliance trainings.
</li><li>Ensure training content is accurate, up-to-date, and aligned with the company&rsquo;s commercial strategy.
</li><li>Use adult learning principles and blended learning approaches (classroom, virtual, micro-learning).
</li><li>Ensure all mandatory training requirements are met. (Fire, First Aid and Health and Safety)
</li><li>Partner with training end metiers teams to implement full product knowledge from 1st steps through to expert training whilst making sure the career paths are adhered to.
</li><li>Explore new ways to help retail provide consistent service expected by our customers and the business.
</li></ul></div><div>3. Training Operations &amp; Coordination
 
<ul><li>Plan, organize, and execute all internal and external training sessions.
</li><li>Manage training calendars, invitations, logistics, attendance tracking, and training documentation.
</li><li>Coordinate with external vendors, trainers, and product specialists.
</li><li>Support the onboarding pathway for new hires, ensuring smooth delivery of product and sales training modules.
</li></ul></div><div>4. MCH Learning Modules System Administration
 
<ul><li>Administer learning modules within MCH and ensure accurate learning data.
</li><li>Maintain course catalogs, training records, and learning compliance reports.
</li><li>Generate analytics and dashboards to measure training impact, course completion, and learning ROI.
</li></ul></div><div>5. Learning and Development Budget
 
<ul><li>Manage the L&amp;D budget, including forecasting and monitoring monthly spend, and evaluate cost-effective solutions of implementing training. 
</li></ul></div>Competencies
<ul><li>Bachelor&rsquo;s degree in HR, Education, Business, Psychology, or related field (Master&rsquo;s is a plus).
</li><li>Minimum 7 years of L&amp;D experience, ideally including product or sales training exposure.
</li><li>Strong facilitation and presentation skills, especially for commercial and technical audiences.
</li><li>Hands-on experience managing an ERP/LMS system.
</li><li>Experience in instructional design, curriculum development, and content creation.
</li><li>Data-driven mindset and ability to transform insights into learning solutions.
</li><li>Strong project management and stakeholder engagement skills.</li></ul></div>

Learning and Development Manager - Hermès İstanbul (Temporary Contract)

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