l2 support engineer

Digicom Systems Blr

<p><b>Preferred - Males, two wheeler is mandatory</b></p><p><b>Experience: 0.6 Months -1 Years only</b></p><p><b>Location: JP Nagar, Bangalore</b></p><p><b>Company: Digicom Systems (Blr) Pvt Ltd </b></p><p>We are seeking an L1 Technical Support Engineer to provide first-level technical support for end users. The role involves onsite troubleshooting of PCs, operating systems, and basic IT infrastructure, with travel to client locations</p><p><b>Key Responsibilities: </b></p><ul><li>Provide Level 1 technical support for desktops, laptops, peripherals, and basic network issues</li><li>Perform onsite troubleshooting and issue resolution for hardware and software problems</li><li>Install, configure, and maintain PCs, printers, and peripherals</li><li>Support Windows operating systems (Windows 10/11) and basic OS configurations</li><li>Diagnose and resolve issues related to:</li><li>System boot failures</li><li>Software installations and updates</li><li>User access and password resets</li><li>Basic network connectivity (LAN, Wi-Fi)</li><li>Escalate unresolved issues to L2/L3 support teams with proper documentation</li><li>Maintain service tickets, incident logs, and asset records</li><li>Provide basic user training and guidance on IT systems</li><li>Ensure adherence to IT policies, security standards, and SLAs</li></ul><p>Education:</p><ul><li>Diploma, ITI, BE, B.Tech</li></ul><p>Experience:</p><ul><li>1 years of experience in IT support or helpdesk role</li></ul><p>Vehicle Requirement:</p><ul><li>Must possess a valid driving license</li><li>Willingness to travel to multiple onsite locations as required</li><li>Travel to client locations</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹15,000.00 - ₹22,000.00 per year</p><p>Work Location: In person</p>

L1 Technical Support Engineer (Onsite)

SSD Tracetech

<p>Technical Support Executive &ndash; Level 2 (L2)</p><p>Work Location: Coimbatore</p><p>Open to: Candidates with relevant IT support knowledge</p><p>Immediate Joiners Preferred 1-3 Years</p><p>Key Responsibilities:</p><p>Provide Level 2 technical support for Windows desktops and laptops (hardware and software)</p><p>Configure and troubleshoot Microsoft Outlook, Exchange/IMAP accounts, and mobile email setups</p><p>Diagnose and resolve technical issues using critical thinking and logical troubleshooting techniques</p><p>Deliver remote support to end-users with varying technical proficiency, ensuring clear and patient guidance</p><p>Document all troubleshooting steps and resolutions in the ticketing system</p><p>Collaborate with IT team members to address recurring or complex issues</p><p>Adhere to IT policies, security standards, and best practices</p><p>Contact for Application:</p><p><b>careers@tracetech.in</b></p><p><b>9585854991</b></p><p>Job Type: Full-time</p><p>Pay: ₹250,000.00 - ₹300,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Work Location: In person</p>

Technical Support Executive – Level 2 (L2)

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2><div></div><div><br>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</div><div></div><div><br>
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a <b>Great Place to Work</b>&reg; by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</div><div></div><div><br>
Are you ready to love your job?</div><div></div><div><br>
The adventure begins right here, with you, at SITA.</div><p></p><p><b><i><br>
ABOUT THE ROLE &amp; TEAM</i></b></p><p></p><p><br>
As an Expert Service Operations, you will ensure SITA&rsquo;s competitive strength and customer satisfaction by delivering high-quality technical Service Operations.</p><p>
You will be accountable for providing service and infrastructure Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements.</p><p>
Reporting to the Senior Manager Tarek Hamdi, you will be a part of the PSA Platforms team responsible for Sita&rsquo;s Airports Infrastructure.</p><p></p><p><b><i><br>
 WHAT YOU WILL DO:
</i></b></p><ul><li>Provide <b>L2 and L3 support</b> for platform-related issues, including troubleshooting and resolving complex problems.</li><li>
Monitor platform and network performance to ensure high availability and reliability.</li><li>
Configure and maintain infrastructure components: servers, storage, virtualization, and backup systems.</li><li>
Collaborate with engineering and product teams to design and implement solutions that meet business requirements.</li><li>
Perform upgrades, patches, and capacity planning for platforms and networks.</li><li>
Document configurations, processes, and procedures for compliance and future reference.</li><li>
Act as <b>Subject Matter Expert (SME)</b> for assigned projects and lead technical inputs for RFO/RCA reports.</li><li>
Engage with vendors and engineering teams for escalations and improvements.</li><li>
Lead and assist the Service Operations team during major incidents and problem management activities.</li><li><b>
Drive automation initiatives</b> to improve operational efficiency and reduce manual interventions.</li></ul><br>
<p></p>
Qualifications:
<p><b><i>
WHO YOU ARE:</i></b><b>
</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
Minimum 8 years of experience in platform and network administration with L2/L3 support.</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent communication and collaboration abilities.</li><li>
Relevant certifications: VMware, AWS/Azure, MCSE, RHSA certifications are highly recommended.</li></ul><p><b>
 Technical Requirements:</b></p><ul><li><b>
Cloud:</b> Azure, AWS</li><li><b>
Virtualization:</b> VMware (VCF, VCD) &ndash; hands-on experience</li><li><b>
Storage:</b> SAN and NAS management</li><li><b>
Backup:</b> Veeam and Veritas background</li><li><b>
Networking:</b> CCNA-level knowledge</li><li><b>
Operating Systems:</b> Windows Server, Linux (Red Hat)</li></ul><p></p><p><b><i><br>
NICE-TO-HAVE: </i></b>(Max 3 bullet points)</p><ul><li><b>
Databases:</b> MariaDB, MongoDB; MSSQL is a plus</li><li>
Experience with <b>automation frameworks</b> (Ansible, Terraform).</li><li>
Familiarity with <b>CI/CD pipelines</b> and DevOps practices.</li><li>
Hands-on experience with <b>Azure DevOps</b> for automation and deployment workflows.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home, too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Expert Service Operations (Cloud, VMware, Storage, Backup, Networking, & Windows Server Experience)

UCC Holding

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
  The Site Engineer safely participates in the accomplishment of project objectives through planning and scheduling, resource allocation and management, cost control, technical direction, compliance with quality standards and procedures.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibility:
  </strong>
 </p>
 <ul>
  <li>
   Assist in project planning, including site layout, scheduling, and resource allocation, to ensure timely and efficient completion of projects.
  </li>
  <li>
   Supervise activities on-site, including monitoring progress, quality control, and adherence to safety regulations and building codes.
  </li>
  <li>
   Coordinate with architects, engineers, subcontractors, and suppliers to ensure smooth workflow and resolve any issues or conflicts that may arise.
  </li>
  <li>
   Manage the procurement, delivery, and storage of materials and equipment, ensuring adequate supply and timely delivery to support project requirements.
  </li>
  <li>
   Implement quality control measures to ensure that work meets project specifications, standards, and regulatory requirements.
  </li>
  <li>
   Provide technical support and guidance to workers and subcontractors, addressing any technical challenges or queries related to operational activities.
  </li>
  <li>
   Maintain accurate and up-to-date documentation of operational activities, including progress reports, site records, and as-built drawings, to track project milestones and ensure compliance with contractual obligations.
  </li>
  <li>
   Enforce safety protocols and regulations on-site, conducting regular safety inspections, and implementing corrective actions to prevent accidents and ensure a safe working environment.
  </li>
  <li>
   Monitor project costs and expenditures, identifying cost-saving opportunities, and implementing cost-effective solutions to stay within budget constraints.
  </li>
  <li>
   Communicate regularly with clients and project stakeholders, providing updates on project progress, addressing concerns, and ensuring client satisfaction throughout the process.
  </li>
  <li>
   Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills:
  </strong>
 </p>
 <ul>
  <li>
   Comprehensive understanding of construction techniques, methods, and materials used in building projects, including structural design Proficiency in using construction-related tools, equipment, and software applications, such as AutoCAD, project management software, and surveying instruments.
  </li>
  <li>
   Strong problem-solving skills to analyze construction challenges, identify solutions, and make timely decisions to ensure project progress and quality.
  </li>
  <li>
   Knowledge of occupational health and safety regulations, including OSHA standards, to enforce safety protocols, conduct risk assessments, and maintain a safe working environment on-site.
  </li>
  <li>
   Effective communication skills to liaise with project stakeholders, subcontractors, and construction workers, conveying information clearly, resolving conflicts, and facilitating collaboration to achieve project goals. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <p>
  Bachelor's degree in civil engineering or engineering
 </p>
 <p>
  SCE Registration
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Experience:
  </strong>
 </p>
 <p>
  Fresh Graduate are welcome to apply.
 </p>
 <p>
  0-1 years of experience.
 </p>
 <p>
  GCC is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Agility
  </li>
  <li>
   Resilience
  </li>
  <li>
   Quality
  </li>
  <li>
   Leadership
  </li>
  <li>
   Site Logistics L2
  </li>
  <li>
   Resource Management L2
  </li>
  <li>
   QA/QC L2
  </li>
  <li>
   Plans &amp; Drawings L2
  </li>
  <li>
   HSE L2
  </li>
 </ul>
</div>


Site Engineer (Fresh Graduate)

Cybernet Internet Services Pvt. Ltd.

<p><b>Job description</b></p><p>Company: Cyber Internet Services (Pvt.) Limited</p><p>Position: Network Engineer</p><p>Department: Network Operation Center</p><p>Job Location: Islamabad (onsite)</p><p><b>Overall Scope:</b></p><p>We are looking for a Network Engineer who will be responsible for managing and maintaining our company's network systems. The role includes configuring and troubleshooting network devices (Cisco, Juniper), setting up and supporting routing protocols like BGP and OSPF, and ensuring smooth day-to-day network operations. You will monitor network performance, respond quickly to outages, and help improve overall stability and efficiency. The candidate should be comfortable working with both LAN and WAN environments and be proactive in solving technical issues.</p><p><b>Key Responsibilities:</b></p><p>&middot; Managing Network Monitoring tools and Management systems</p><ul><li>Hands on in Managing/Configuring Cisco, Juniper, and L2 &amp; L3 devices.</li><li>Configuring/managing Routing Protocols like BGP, OSPF and Switching i.e., Dot1q, Ether Channel, STP.</li><li>Participates in the ongoing support and maintenance of existing WAN and LAN infrastructure.</li><li>Install, configure, troubleshoot, and maintain Network Routers/Switches.</li><li>Respond promptly during outages and recommend solutions for performance issues.</li><li>Managing/Configuring Cisco, Juniper, and L2 &amp; L3 devices.</li></ul><p><b>Requirements:</b></p><ul><li>2 years of experience in relevant field.</li><li>Master&rsquo;s or bachelor&rsquo;s degree in computer science or engineering.</li><li>CCNP or equivalent (certified) is preferred.</li><li>Background in ISP will be preferred.</li><li>Strong knowledge of MPLS, BGP, OSPF, LAN, WAN.</li><li>Good communication skills.</li></ul><p>How to Apply:</p><p>Ready to take the first step towards an exciting sales career? Send your resume to careers@cyber.net.pk with &quot; Network Engineer - ISB &quot; as the subject line.</p><p>Why Cybernet?</p><p>Join a team where growth and opportunity meet, fostering both personal and professional development.</p><p>Industry</p><ul><li>Information Technology &amp; Services</li></ul><p>Employment Type</p><p>Full-time</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Network Engineer

Fourth Dimension Technologies Pvt. Ltd

<div><div><p>Work Location: Saidapet, Chennai</p>
<p>Experience: CCNA Course Completion Notice Period: Immediate Joiner &ndash; Male Candidate</p>
<p>Shifts: 24*7 Rotational Shifts</p>
<p><b>Job Summary</b></p>
<p>We are looking for a Remote Infrastructure Engineer &ndash; L1 (Fresher) to support day-to-day IT infrastructure operations. The role involves monitoring servers and network devices, handling alerts, providing first-level support, ticket management, and escalation as per SLA.</p>
<p><b>Roles &amp; Responsibilities</b></p>
<ul><li>Perform 24&times;7 infrastructure monitoring using monitoring tools (servers, network, storage).</li></ul>
<ul><li>Identify, analyze, and respond to alerts and incidents.</li></ul>
<ul><li>Provide Level 1 support for infrastructure-related issues.</li></ul>
<ul><li>Log, update, and track incidents and service requests in ticketing tools.</li></ul>
<ul><li>Perform basic troubleshooting for Windows/Linux servers.</li></ul>
<ul><li>Coordinate with L2/L3 teams and OEMs for escalations.</li></ul>
<ul><li>Follow SOPs, runbooks, and escalation matrices.</li></ul>
<ul><li>Maintain shift handover documents and daily status reports.</li></ul>
<ul><li>Adhere to SLA, compliance, and security policies.</li></ul>
</div>
<div><div><div><div><b>Job Category: </b>Remote Infrastructure Engineer L1 (RIM L1)
</div><div><b>Job Type: </b>Full Time
</div><div><b>Job Location: </b>Chennai</div></div></div></div></div>

Remote Infrastructure Engineer L1 (RIM L1)

<p>Job title: 3rd Line AV Support Engineer</p> <p>Role Type: Permanent, Full time</p> <p>Location: London</p> <p>Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Provide incident, request, change, and problem management support.</li><li>Troubleshoot AV issues, meet SLA targets, and perform root cause analysis.</li><li>Monitor systems, escalate issues, and suggest service improvements.</li><li>Support remote and on-site upgrades and contribute to knowledge sharing.</li><li>Collaborate with project teams and attend regular reviews and client meetings.</li><li>Participate in on-call rota and occasional planned on-site support.</li></ul> <p><strong>Required Skills & Experience:</strong></p> <ul> <li>2+ years in AV support within a service operations environment.</li><li>Strong knowledge of Microsoft Teams Rooms and AV hardware (Yealink, Logitech, Lenovo, Poly, Surface Hubs, Teams phones).</li><li>Proven L2-L3 support experience, excellent communication, and problem-solving skills.</li><li>Ability to manage workloads, work flexibly, and collaborate effectively.</li></ul>

3rd Line AV Support Engineer

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