last mile delivery manager

Nirvasa Healthcare Pvt. Ltd.

About NirvasaNirvasa is a fast-growing organization committed to delivering exceptional customer experiences through efficient, reliable, and scalable supply chain operations. We are looking for a dynamic Manager &ndash; Logistics to lead and optimize our last-mile and reverse logistics operations.Role SummaryThe Manager &ndash; Logistics will be responsible for managing end-to-end logistics operations with a strong focus on last-mile delivery and RTO (Return to Origin) management. This role ensures fast, accurate, and cost-effective order fulfillment while meeting delivery SLAs and improving overall customer experience.Key ResponsibilitiesLast-Mile Delivery &amp; Shipment Management<ul><li>Manage end-to-end last-mile delivery operations across regions.</li><li>Coordinate with courier partners to ensure timely and reliable deliveries.</li><li>Monitor and improve critical logistics KPIs including:</li><li>OTIF (On-Time In-Full)</li><li>NDR %</li><li>RTO %</li><li>Delivery TAT</li><li>Delivery success rate</li><li>Allocate couriers efficiently and manage service mapping for optimal performance.</li><li>Track, analyze, and resolve NDR cases to reduce delivery failures.</li><li>Support courier integrations and drive continuous performance improvements.</li></ul>Vendor &amp; Partner Management<ul><li>Manage relationships with courier companies and transport vendors.</li><li>Conduct regular performance reviews and ensure adherence to SLAs.</li><li>Negotiate freight rates and optimize logistics costs.</li><li>Handle COD reconciliation and invoice validation with all logistics partners.</li></ul>Planning, Reporting &amp; Cost Control<ul><li>Track logistics performance metrics and present actionable reports to management.</li><li>Monitor logistics budgets and reduce cost per shipment through optimization initiatives.</li><li>Conduct root-cause analysis for delivery and RTO issues and implement corrective action plans.</li></ul>Required Skills &amp; Competencies<ul><li>Strong understanding of e-commerce logistics, B2C operations, and last-mile delivery.</li><li>Hands-on experience with WMS, OMS, TMS, and courier aggregator platforms such as: Shiprocket, Delhivery, Xpressbees, Ekart</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Strong vendor management and negotiation capabilities.</li><li>Ability to work in a fast-paced, high-volume operations environment.</li><li>Excellent communication, coordination, and leadership skills.</li><li>Advanced-level Excel proficiency is mandatory.</li></ul>Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, or any graduate degree.</li><li>4&ndash;8 years of experience in e-commerce or B2C logistics operations.</li><li>Proven experience managing courier partners, last-mile delivery, and reverse logistics.</li><li>Strong working knowledge of logistics reporting and data analysis.</li></ul>Why Join Nirvasa?<ul><li>Opportunity to work in a high-impact logistics leadership role</li><li>Exposure to large-scale e-commerce operations</li><li>Collaborative and growth-oriented work environment</li></ul>Job Type: PermanentPay: ₹40,000.00 - ₹80,000.00 per monthApplication Question(s):<ul><li>What is current In-hand salary</li><li>What is your notice period?</li></ul>Experience:<ul><li>Supply chain: 4 years (Preferred)</li></ul>Location:<ul><li>Gurugram, Haryana (Required)</li></ul>Work Location: In person

Logistics Manager

Alibaba

<div><div>Basic Infomation<div><div><div>
Department:
Daraz</div><div>
Degree:
Master</div><div>
Work Experience:
5 year</div></div></div></div><div>
Job Description<div>
1- Oversee and manage the day-to-day operations of the last mile delivery process, including route planning, driver assignments, and tracking of deliveries.
2 - Lead and supervise a team of Hub Lead. Provide guidance, training, and performance management to ensure a productive and motivated team. Plan and optimize delivery routes to maximize efficiency, minimize travel time, and ensure on-time delivery.
3 - Recruit, train, and manage a team and ensure excellent customer service throughout the last mile delivery process. Implement quality control measures to ensure accurate and undamaged deliveries.
4 - Track and monitor key performance indicators (KPIs) related to last mile delivery operations, such as on-time delivery, delivery efficiency, rider dispatch, and other LM compliances. Generate reports and provide insights to management.
5 -Utilize delivery management systems, track N trace, and other relevant technologies to streamline and optimize the last mile delivery process. Stay updated on industry trends and emerging technologies to enhance operations.
6 -Identify areas for process improvement within the last mile delivery operations. Propose and implement initiatives to enhance efficiency, reduce costs, and improve customer satisfaction. Seek feedback from DHs/drivers and customers to drive continuous improvement.
</div></div><div>
Position Requirement<div>
1- Handling core operations related to Last mile
2 Experience of handling multiple location within Karachi
3- Data analysis and decision making
4- Experience in handling large teams</div></div></div>

Daraz PK-Last Mile Lead-Logistics

shahul-logistics-general-transportation-llc

Location : Al Quoz, Dubai, UAEGeneral Requirements:<ul><li>Minimum 2 years experience in any logistics establishment of UAE.</li><li>Candidate should have in-depth knowledge of Freight Forwarding/Warehousing or Last mile delivery.</li><li>Thorough understanding of marketing, negotiating and sales promotion techniques</li><li>Knowledge of logistics software and systems.</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Strong business acumen and understanding of sales strategy and market trends</li><li>Ability to work independently and manage multiple priorities effectively</li><li>Bachelor's degree in business or a related fi</li></ul>Job Types: Full-time, Permanent

Sales Executive

J&T EXPRESS

We are seeking a responsible, motivated Couriers Team Leader to join our operations team. The ideal candidate must have strong experience in courier operations and the ability to lead and manage a courier team effectively.Job Responsibilities:Lead, supervise, and follow up with couriers on daily performance Ensure achievement of COD delivery targets and overall station KPIs. Monitor courier attendance, routing, and delivery quality Provide training, coaching, and support to improve performance Manage dispatch planning, time management, and productivity Handle escalations and coordinate with management for issue resolution Ensure couriers follow company policies, procedures, and Saudi culture normsRequirements:Minimum qualification: Intermediate / 12+ Education At least 2 years of experience in courier/logistics operations (mandatory) Strong communication skills in English, Arabic, and Urdu Excellent leadership, supervision, and team-management skills Strong knowledge of courier job functions and last-mile delivery Result-oriented, good time management, and problem-solving skillsJob Type: Full-time

Couriers Team Leader

Amazon

Overview Amazon aims to be the most customer centric company on Earth. We are seeking a motivated, results driven individual to lead the Delivery Channel Team (CTL) for our Last Mile business. In this role you will partner with independently operated retail stores that have contract arrangements with Amazon, helping them deliver packages to customers efficiently and effectively. Responsibilities <ul> <li>Develop and operate Delivery Stores in the Saitama area, including finding new stores, contracting, and supporting day to day operations.</li> <li>Drive growth of each Store by guiding business improvement, setting performance targets (e.g., delivery volume, first delivery completion rate), and motivating managers.</li> <li>Train Store staff on Amazon processes, products, operational models, and standard operating procedures, providing coaching and guidance.</li> <li>Report on Store performance and overall area status to senior leadership on a regular basis.</li> <li>Collaborate with internal departments to improve delivery processes and overall efficiency for Stores.</li> <li>Support staff responsible for new Store acquisition with sales assistance and handle daily escalations arising from Operations.</li> </ul> Qualifications <ul> <li>Minimum 2 years of experience managing field operations (retail, restaurant, SCM, delivery, etc.) or sales experience of at least 2 years (corporate or individual).</li> <li>Experience in process improvement, regardless of scale.</li> <li>Business level Excel skills (functions and pivot tables).</li> <li>Business level English proficiency (preferred).</li> <li>Positive attitude toward an inclusive culture and diversity.</li> </ul> Compensation & Benefits <ul> <li>Base monthly salary 306,000+ (annual salary paid in 12 installments).</li> <li>Comprehensive overtime, night shift, and legal holiday pay according to labor regulations.</li> <li>Other benefits determined by local Office policy.</li> </ul> Amazon is an equal opportunity employer. We are committed to a diverse and inclusive workplace and encourage all qualified applicants, including those with disabilities. For help with accommodations, visit .

Channel Team Lead, OTR, Amazon Hub Delivery

FuelBuddy

Job Title: Last Mile Operations Executive Location: Gurgaon, Haryana Department: Logistics &amp; Operations Employment Type: Full-timeAbout the Role: We are seeking a skilled and detail-oriented Last Mile Operations Executive to manage dispatch and delivery operations in Gurgaon. The candidate should have strong coordination skills, operational accuracy, and hands-on experience in last mile logistics.Key Responsibilities:<ul><li>Manage and oversee daily dispatch and last mile delivery operations.</li><li>Ensure timely and accurate deliveries as per defined SLAs.</li><li>Prepare and manage E-way bills, dispatch documents, and shipment records.</li><li>Maintain and update Excel reports for dispatch, delivery, and performance tracking.</li><li>Coordinate with delivery partners, transporters, and internal teams for smooth execution.</li><li>Monitor and resolve delivery exceptions, delays, and non-delivery issues.</li><li>Ensure inventory accuracy and system reconciliation during dispatch.</li><li>Maintain compliance with SOPs, safety, and documentation standards.</li></ul>Required Qualifications &amp; Skills:<ul><li>Minimum 3 years of experience in Last Mile / Dispatch / Delivery Operations (Logistics, E-commerce, or FMCG preferred).</li><li>Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Reporting).</li><li>Strong understanding of E-way bills, logistics documentation, and dispatch planning.</li><li>Excellent coordination, accuracy, and communication skills.</li><li>Ability to work independently and manage time-sensitive operations.</li><li>Local geographical knowledge of Gurgaon and nearby areas is an advantage.</li></ul>What We Offer:<ul><li>Exposure to a fast-paced logistics environment</li><li>Career growth and skill development opportunities</li></ul>Job Types: Full-time, PermanentPay: ₹25,000.00 - ₹35,000.00 per monthWork Location: In person

Operations Executive

Intelligent iOud Co.

The Accounts Executive &ndash; Logistics will be responsible for managing and expanding relationships with major FMCG and last-mile clients. The role focuses on ensuring operational excellence, customer satisfaction, and business growth through effective coordination between logistics, warehousing, and delivery functions.Key Responsibilities:<ul><li>Serve as the primary point of contact for key FMCG and last-mile clients.</li><li>Develop and maintain strong, long-term relationships to ensure client satisfaction and retention.</li><li>Understand client logistics needs and provide tailored warehousing and distribution solutions.</li><li>Coordinate with warehouse, transportation, and delivery teams to ensure seamless execution of client requirements.</li><li>Monitor service performance (on-time delivery, order accuracy, fulfillment rate) and resolve operational issues proactively.</li><li>Track and report on account performance, KPIs, and service levels.</li><li>Conduct periodic business reviews with clients to discuss performance, challenges, and improvement opportunities.</li><li>Identify upselling and cross-selling opportunities within existing accounts.</li><li>Support the development of proposals, quotations, and service agreements for new and existing clients.</li><li>Collaborate with internal teams to enhance processes related to warehousing, last-mile delivery, and customer support.</li><li>Recommend technology and system improvements to optimize client operations.</li><li>Ensure adherence to company policies, client SLAs, and regulatory requirements.</li><li>Maintain accurate records of contracts, billing, and client correspondence.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Business Administration, or a related field.</li><li>3&ndash;6 years of experience in key account management within logistics, FMCG distribution, or last-mile operations.</li><li>Strong understanding of warehousing, distribution, and fulfillment processes.</li><li>Excellent communication, negotiation, and client relationship management skills.</li><li>Proficiency in MS Office, WMS, and TMS platforms.</li><li>Analytical mindset with the ability to manage multiple accounts and meet tight deadlines.</li><li>Fluent in Arabic.</li><li>Must have a car &amp; valid KSA driving license.</li></ul>Job Type: Full-timePay: ﷼8,000.00 - ﷼15,000.00 per monthApplication Question(s):<ul><li>What's your salary expectation?</li></ul>Experience:<ul><li>Logistics / warehousing : 1 year (Preferred)</li></ul>Language:<ul><li>Arabic fluently (Required)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>

Key Accounts Specialist (Logistics)

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