last mile operations manager

FuelBuddy

We are seeking a dynamic and experienced Manager to lead our B2B Last Mile Operations for our Jammu new business.You will be responsible for strategic planning, driving operational excellence, and ensuring the efficient, timely, and cost-effective delivery of goods to our business clients.Responsibilities:- Develop and implement strategic plans to optimize last-mile delivery operations for our new B2B business.-Manage and coordinate with fuel delivery partners, drivers, and other stakeholders to ensure seamless execution of delivery operations.-Utilize a data-driven approach to monitor delivery performance, track key metrics, andimplement improvements to enhance efficiency and customer satisfaction.- Resolve delivery issues, address customer inquiries, and provide exceptional service to our B2B clients.- Has hand on experience and knowledge of Vehicle Maintenance and its compliances.- Ensure compliance with all transportation regulations and company policies.- Identify opportunities to streamline operations, reduce costs, and improve overall servicequality.- Collaborate with cross-functional teams, including sales, customer service, and technology, to achieve business objectives.Experience Required:- Proven experience of 8 years+ in managing last-mile B2B operations in India is essential.- Strong understanding of India' geography, transportation infrastructure, and local regulations.- Vehicle and Driver management is must and is aware of related vehicle compliances.- Ability to work in a fast-paced environment and manage multiple priorities.- Tech and data savvy, with proficiency in logistics software and tracking systems.- Exceptional communication, leadership, and interpersonal skills.- Experience with new business launches or expansions.- This is an immediate joiner position.- The role requires working in Jammu for 6 days a week.Job Type: Full-timePay: &#8377;40,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Last Mile Operation

RNA Resources Group Limited

We are looking for an individual with sharp design thinking, Ops execution, Program management skills and orientation toward data driven decision making for optimizing and innovating in the Last Mile supply chain function for Landmark E-commerce function. The role will involve close collaboration with all Landmark brands / concepts, warehouse, line haul, last mile and other teams to ensure that the infrastructure, manpower planning, processes, systems are always in place as we walk through the steep scale up for E-commerce business. Responsibilities- Last Mile Operations<ul><li>Monitor daily last mile delivery operations through control tower systems, dashboards, and tracking tools.</li><li>Coordinate with drivers, hub supervisors, and customer service teams to ensure timely issue resolution.</li><li>Analyze reports to identify recurring bottlenecks and suggest process improvements.</li><li>Track performance KPIs (on-time delivery %, failed deliveries, DA productivity, vehicle utilization, etc..</li><li>Prepare daily and weekly hub performance reports using Excel/Power BI.</li><li>Support hub operations with route planning, allocation, and re-routing through system tools when required.</li><li>Ensure compliance with SOPs, SLAs, and customer experience standards</li></ul> Reporting and Process Improvements<ul><li>Proficiency in MS Excel, Google Sheets, and reporting dashboards.</li><li>Knowledge of Power BI / Tableau or similar tools for performance monitoring (preferred).</li><li>Ability to handle GPS-based fleet tracking systems.</li><li>Strong analytical and problem-solving skills using system data.</li></ul>

Hub Control Tower and MIS Executive

Meesho

<div>
 
 About The Team
 
 
 
 Being part of Meesho's Fulfillment and Experience (F&amp;E) team as Cluster Head LM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving.
 
 
 At Meesho, we&rsquo;re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce &ndash; not just in India, but globally.
 
 
 We are firm believers in fun at work. With monthly F&amp;E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there&rsquo;s never a dull moment with us :).
 
 
 
 About The Role
 
 
 
 As Cluster Head LM, you&rsquo;ll own the onboarding and training of partners and managing operations for the entire cluster. You&rsquo;ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You&rsquo;ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You&rsquo;ll continuously work towards identifying gaps and providing recommendations for improving our processes.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Own the onboarding and training of new partners for Last Mile operations.
 </li>
 <li>
 Identify and onboard new partners onto the network on an ongoing basis
 </li>
 <li>
 Track and own the performance of different partners in your cluster
 </li>
 <li>
 Visit facilities to conduct audits and solve operational gaps
 </li>
 <li>
 Ensure compliance with operational processes
 </li>
 <li>
 Own and drive key operational metrics end to end and achieve performance targets
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Graduate or Post Graduate degree in any discipline
 </li>
 <li>
 3-5 years of work experience in the e-commerce logistics domain, preferably in Last Mile operations
 </li>
 <li>
 Experience in partner onboarding and training in the Last Mile and sorting operations
 </li>
 <li>
 Experience of having worked in Patna or other areas of Bihar in similar capacity would be a plus and so will the Experience in control tower and field operations
 </li>
 </ul>
</div>

Cluster Head -Last Mile - Bihar

Delhivery

<div>
 
 
 Roles &amp; Responsibilities:
 
 
 
 ● Working in alignment with the leadership team of Last mile operations as well as with the ground
 
 
 operations team and related stakeholders to understand the gaps and working independently and in collaboration with other teams to come up with cost effective solutions
 
 
 ● Actively engages with the workmen community to know some of the best practices being used across different channels and in the market; and ensures the same is carried out and cascaded to the larger team
 
 
 ● Creating and maintaining relationships with central and regional vendors/ partners to ensure support w.r.t. Manpower is always provided across regions
 
 
 ● Identifying opportunities to collaborate with government, non-government agencies/organizations, and
 
 
 private entities that further the goal of building a stable last mile rider network at a central level
 
 
 ● Works on capturing and maintaining data w.r.t. rider agents count and capacity accounted for dispatch
 
 
 ● Conducting field visits to ensure effective acquisition and management of last mile partners as well as the larger team
 
 
 
 
 
 
 Person Specifications:
 
 
 
 ● Experience - &lt;8 years
 
 
 ● Education - B Tech + MBA (Tier 1, Tier 2)
 
 
 ● Detail Oriented
 
 
 ● Problem Solving &amp; Decision Making
 
 
 ● Resilience
 
 
 ● Negotiation
 
 
 ● Strong Bias for action and focuses on delivering results
 
 
 ● Effective communicator
 
 
 ● Customer Obsession
 
 
 ● Deals with each team member with empathy
 
 
 ● Should be open to traveling and working in field
 
 
 ● Comfortable in leveraging technology to improve the effectiveness of the recruiters under his/her span
 
</div>

Director of Operations

Snoonu

<div>
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Performance Management: Monitor, analyze, and report on the performance metrics of Last Mile operations, ensuring alignment with government requirements and standards. Identify areas for improvement and implement strategies to enhance efficiency, compliance, and service delivery
 </li>
 <li>
 New Clients: Hunting for new opportunities and clients within the government sector and financial institutions to scale the existing Last Mile business
 </li>
 <li>
 Client Relations: Serve as the primary point of contact for government entities and key accounts. Build and maintain strong relationships with government stakeholders, addressing their needs, and ensuring high levels of satisfaction and trust.
 </li>
 <li>
 Strategic Planning: Develop and execute strategic plans to achieve performance goals and expand business opportunities within the government sector. Collaborate with cross-functional teams to align strategies with organizational objectives and government regulations.
 </li>
 <li>
 Data Analysis: Utilize data analytics to gain insights into operational performance and government-specific requirements. Create detailed reports and presentations to communicate findings and recommendations to stakeholders.
 </li>
 <li>
 Process Improvement: Identify opportunities for process optimization and implement best practices to enhance Last Mile delivery operations for government projects. Drive continuous improvement initiatives to streamline workflows and ensure compliance.
 </li>
 <li>
 Project Management: Lead and manage projects related to Last Mile performance and strategy for government entities. Coordinate with internal teams, external partners, and government stakeholders to ensure successful project execution.
 </li>
 <li>
 Problem-Solving: Address and resolve any performance issues or operational challenges that arise in government-related projects. Develop solutions and strategies to mitigate risks and ensure smooth operations.
 </li>
 <li>
 Market Insights: Stay informed about industry trends, government policies, and market conditions. Use this knowledge to drive innovation, maintain a competitive edge, and identify new business opportunities within the government sector.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Public Administration, Logistics, or a related field. An MBA or advanced degree is a plus.
 </li>
 <li>
 5+ years of experience in account management, business development, or strategic planning, with a strong focus on government entities, logistics, or e-commerce.
 </li>
 <li>
 Proven experience in managing relationships with government stakeholders, financial institutions and delivering exceptional service.
 </li>
 <li>
 Strong analytical skills with the ability to interpret complex data and generate actionable insights to support decision-making.
 </li>
 <li>
 Excellent project management skills, with the ability to handle multiple priorities and deadlines in a fast-paced environment.
 </li>
 <li>
 Strong problem-solving skills and a proactive approach to addressing challenges in government-related projects.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams, government officials, and stakeholders.
 </li>
 <li>
 Proficiency in relevant software and tools, including data analysis platforms, CRM systems, and reporting tools.
 </li>
 <li>
 Fluency in Arabic (both written and spoken) is mandatory, with strong English language skills.
 </li>
 <li>
 Knowledge of government procurement processes, regulations, and compliance requirements.
 </li>
 <li>
 Experience in negotiating contracts and managing partnerships with government entities.
 </li>
 <li>
 Familiarity with performance metrics and KPIs specific to logistics and Last Mile operations.
 </li>
 <li>
 Ability to adapt to changing government policies and market dynamics while driving innovation in service delivery.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Business Development Coordinator II - Last Mile

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon Now operations is looking for an experienced area manager with 3+ years of a strong record of achieving results in Last Mile Operations/ On the Road Operations (OTR). We are looking to hire a manager to join the team that redefines fast delivery, helps us build and run this new service for our customers, &amp; oversees 3P on the road (OTR) operations.
 
When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same. 
 
Key job responsibilities 
<ul><li>Promote a culture of safety and wellbeing
</li><li>Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
</li><li>Manage OTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.</li><li>Manage OTR Supervisors to have a standardized daily routine for supervisors managing UTR in each dark store</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Analyze performance and suggest process improvements to optimize work and improve customer experience</li><li>Collaborate with other managers to standardize shift processes
</li></ul></div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>3+ years of employee and performance management experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Bachelor's degree in supply chain management, operations, engineering, analytics or related field</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

On The Road Area Manager (OTR), Amazon Now - Egypt

Talabat

Job Details Location: United Arab Emirates Location: Dubai Industry: Distribution - Transportation - Logistics Function: Logistics - Supply Chain Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Manage demand forecasting, supply planning, and performance tracking at national and city levels * Align rider staffing with demand while optimizing onboarding, retention, and cost flexibility * Oversee P&amp;L performance, monitoring cost-per-order and operational efficiency metrics * Drive cost optimization initiatives while ensuring service quality and customer satisfaction * Lead vendor performance management, ensuring timely deliveries and service consistency * Execute high-impact strategic projects including mobility pilots, batching models, and segmentation * Design and implement dashboards and reporting tools for executive-level decision-making * Build SOPs and share best practices across markets to establish UAE as the regional benchmark * Partner with commercial, finance, and product teams to align operational goals with growth strategies * Represent UAE logistics in regional forums and leadership discussions Candidate Requirements * Minimum 8 years of experience in logistics, marketplace, or last-mile operations with at least 3 years managing managers * Strong track record of delivering measurable results in operational KPIs and OKRs * Expertise in P&amp;L management, budgeting, and workforce economics * Advanced data analysis, dashboard creation, and automation skills * Experience with operational systems and performance monitoring tools * Strong leadership and cross-functional collaboration capabilities * Executive presence with structured communication skills for senior stakeholders * Familiarity with UAE/GCC market dynamics and multi-city operational challenges * Bachelor s degree in Data Science, Business, Supply Chain, or Engineering; advanced degree preferred

Senior Manager Logistics Operations

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