laundry manager

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary
 
Under the general supervision of the Executive Housekeeper the Service Manager – Laundry is responsible for the general administration and operation of the Laundry Department (including Linen/Uniform Section), and provides supervision, direction and leadership to ensure efficient and customer-oriented service in the Laundry department.
 
As Laundry Manager, we rely on you to
 
Lead and manage the daily operations of the Laundry Department, ensuring high-quality cleaning standards for guest laundry, linens, and uniforms.
 Implement preventive maintenance, hygiene, and safety procedures for laundry equipment and chemical usage.
 Manage budgets, cost control, and inventory of linen, chemicals, and operating supplies.
 Train, develop, and motivate team members to deliver consistent service in line with Shangri-La standards.
 Ensure compliance with hotel policies, safety guidelines, and hygiene standards at all times.
 Collaborate with Housekeeping, F&B, Health Club, and other departments to meet operational needs.
 Monitor guest satisfaction and handle complaints related to laundry services promptly and professionally.
 Drive continuous improvement and maintain high standards of productivity, efficiency, and guest service.
 
What we're looking for
 
Minimum 5 years of experience in hotel laundry operations, with at least 2 years in a managerial capacity.
 Certificate in Hotel Management, Technical School, or equivalent professional training.
 Strong leadership, organizational, and problem-solving skills.
 Proficient in English; knowledge of additional languages is an advantage.
 Good health, professional appearance, and articulate communication skills.
 Computer literate with knowledge of textile care, laundry equipment, and chemical usage.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Laundry Manager (174048)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25204895
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Le Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
 
 
 
 CANDIDATE PROFILE
 
 
 
 <ul>
 <li>
 Proven track record of managing high volume well-driven field, 5-star hotel laundry for at least 3-5 years.
 </li>
 <li>
 Show excellence business acumen and track record in managing profitability laundry, dry cleaning operation.
 </li>
 <li>
 Successful outside/guest laundry operation with a high guest satisfaction record, price value and product presentation.
 </li>
 <li>
 Experience at acquisition of new additional and/or related laundry revenue driven.
 </li>
 <li>
 Has successfully managed the durability of linen, furry, uniform and other garments.
 </li>
 <li>
 Successfully track record in equipment maintenance and longevity.
 </li>
 <li>
 Ability to manage 25-30 associates successfully, productivity &ndash; quality - accuracy &ndash; turnover.
 </li>
 <li>
 Professional certification in laundry management, textile technology, etc.
 </li>
 <li>
 Bachelor&rsquo;s degree in related field.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Department Operations and Budgets
 
 
 
 <ul>
 <li>
 Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
 </li>
 <li>
 Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
 </li>
 <li>
 Ensures consistent workflow to minimize peaks and valleys in production.
 </li>
 <li>
 Brings issues to the attention of the department manager and Human Resources as necessary.
 </li>
 <li>
 Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
 </li>
 <li>
 Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
 </li>
 <li>
 Orders cleaning supplies and uniforms within budget.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
 </li>
 <li>
 Participates in the management of department&rsquo;s controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Works effectively with the Engineering department on Laundry equipment maintenance needs.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
 </li>
 <li>
 Operates all department equipment as necessary and reports malfunctions.
 </li>
 <li>
 Develops, maintains and uses effective back-up plans for breakdowns.
 </li>
 <li>
 Evaluates and implements new techniques, supplies and equipment.
 
 
 </li>
 </ul>
 
 Leading Discipline Teams
 
 
 
 <ul>
 <li>
 Ensuring and maintaining the productivity level of employees.
 </li>
 <li>
 Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encouraging and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 
 
 </li>
 </ul>
 
 Providing and Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Providing services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Ensuring employee success and event success recognitions are taking place in all shifts.
 </li>
 <li>
 Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.
 </li>
 <li>
 Supervises staffing levels to ensure that operational needs and financial objectives are met.
 </li>
 <li>
 Effectively schedules employees to business demands and tracks employee time and attendance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Manages employee progressive discipline procedures.
 </li>
 <li>
 Manages the employee performance appraisal process.
 </li>
 <li>
 Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Laundry Manager

<div>Additional Information 
Job Number25204895 
Job CategoryHousekeeping &amp; Laundry 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. 
CANDIDATE PROFILE
<ul><li>Proven track record of managing high volume well-driven field, 5-star hotel laundry for at least 3-5 years.</li>
<li>Show excellence business acumen and track record in managing profitability laundry, dry cleaning operation.</li>
<li>Successful outside/guest laundry operation with a high guest satisfaction record, price value and product presentation.</li>
<li>Experience at acquisition of new additional and/or related laundry revenue driven.</li>
<li>Has successfully managed the durability of linen, furry, uniform and other garments.</li>
<li>Successfully track record in equipment maintenance and longevity.</li>
<li>Ability to manage 25-30 associates successfully, productivity &ndash; quality - accuracy &ndash; turnover.</li>
<li>Professional certification in laundry management, textile technology, etc.</li>
<li>Bachelor&rsquo;s degree in related field.</li></ul> 
CORE WORK ACTIVITIES 
Managing Department Operations and Budgets
<ul><li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Ensures consistent workflow to minimize peaks and valleys in production.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li></ul>
<ul><li>Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li></ul>
<ul><li>Orders cleaning supplies and uniforms within budget.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Participates in the management of department&rsquo;s controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Works effectively with the Engineering department on Laundry equipment maintenance needs.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul>
<ul><li>Operates all department equipment as necessary and reports malfunctions.</li></ul>
<ul><li>Develops, maintains and uses effective back-up plans for breakdowns.</li></ul>
<ul><li>Evaluates and implements new techniques, supplies and equipment.</li></ul> 
Leading Discipline Teams
<ul><li>Ensuring and maintaining the productivity level of employees.</li></ul>
<ul><li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encouraging and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul> 
Providing and Ensuring Exceptional Customer Service
<ul><li>Providing services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Ensuring employee success and event success recognitions are taking place in all shifts.</li></ul>
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li></ul>
<ul><li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li></ul>
<ul><li>Effectively schedules employees to business demands and tracks employee time and attendance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Manages employee progressive discipline procedures.</li></ul>
<ul><li>Manages the employee performance appraisal process.</li></ul>
<ul><li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Crowne Plaza Hotel

<div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

Your day-to-day:
<ul><li>Managing the operation of an industrial Laundry (Internal &amp; External Laundry operation)
</li></ul><ul><li>Responsible for the laundry department's daily operations, which includes external/outsourced laundry services.
</li></ul><ul><li>Responsible for the department's budget &amp; control the expenditure.
</li></ul><ul><li>Have a complete knowledge of all areas in the laundry operation; washing, spotting, starching, dry-cleaning, and pressing.
</li></ul><ul><li>Manage the laundry training, assign work, and monitor the quality of the laundry and quantities.
</li></ul><ul><li>Maintain the highest standards when handling guest laundry / dry cleaning to ensure customer satisfaction.
</li></ul><ul><li>Establishes and maintains department organization, manning, and productivity, ensuring a smooth operation on business forecast</li></ul>

What we need from you:
<ul><li>Minimum 4-5 years of Laundry experience with 3 years at a management level
</li></ul><ul><li>Excellent reading, writing, and oral proficiency in the English language
</li></ul><ul><li>Good working knowledge of MS Excel, Word, &amp; PowerPoint
</li></ul><ul><li>Good problem-solving administrative, and interpersonal skills are a must
</li></ul><ul><li>Schedule flexibility is necessary and the ability to multi-task
</li></ul><ul><li>Preferably residing in Qatar.</li></ul>

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

<div>Additional Information 
Job Number26208889 
Job CategoryHousekeeping &amp; Laundry 
LocationLe Meridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Laundry Manager

Hilton

<div>
 An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
 
 
 
 What will I be doing?
 
 
 
 As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Oversee housekeeping operations
 </li>
 <li>
 Oversee Laundry Operations
 </li>
 <li>
 Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
 </li>
 <li>
 Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Recruit, manage, train and develop the Housekeeping/Laundry team
 </li>
 <li>
 Competent in property management systems
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A successful track record of managing a large team
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Previous experience of managing a department and Profit and Loss account
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 IT proficiency
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Strong organizational, budget management, and problem solving skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Grand Nile
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Executive Housekeeper/Housekeeping Manager/Accommodation Manager

Rotana Ras Al Khaimah - The Mangroves

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
 
 
 As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
 </li>
 <li>
 Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
 </li>
 <li>
 Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
 </li>
 <li>
 Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
 </li>
 <li>
 Follow up with engineering department on preventive maintenance and repair orders
 </li>
 <li>
 Check daily production according to priorities and assist in the activities of the maker
 </li>
 <li>
 Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
 </li>
 <li>
 Ensure that laundry employees are knowledgeable about hotel services and facilities
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role. Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Laundry Supervisor

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