laundry operations manager

Hilton

<div>Laundry Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &amp; Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it&rsquo;s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Laundry Manager manages laundry operations and machinery facilities in line with Hilton policies and procedures.
What will I be doing?
As the Assistant Laundry Manager, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage laundry training, assign work, and monitor the quality and quantity of the laundry.
</li></ul><ul><li>Responsible for the operation of the laundry department during your shift.
</li></ul><ul><li>Ensure that all items are laundered and dry-cleaned to the highest standard achievable and returned to guests or staff in immaculate condition.
</li></ul><ul><li>Inspect the entire area, ensuring productive methods and procedures are used.
</li></ul><ul><li>Report directly to the Laundry Manager progress and practices.
</li></ul><ul><li>Confer with maintenance mechanics regarding repairs and replacement problems.
</li></ul><ul><li>Plan work and production schedules to meet housekeeping and food and beverage requirements.
</li></ul><ul><li>Train team members according to established procedures, conducting training meetings to discuss problems and future plans, disseminating information and assignments.
</li></ul><ul><li>Responsible for the management and investigation of all complaints regarding customers&rsquo; damaged clothing and put forward relevant solutions.
</li></ul><ul><li>Hold department briefings, keeping team members informed of new methods and management instructions.
</li></ul><ul><li>Consult with supply agents on newly invented chemicals for dry cleaning and laundry for best results.
</li></ul><ul><li>Responsible for the careful handling of chemicals to avoid accidents.
</li></ul><ul><li>Establish production standard records and training techniques.
</li></ul><ul><li>Ensure all reporting and servicing deadlines are met on a timely basis.
</li></ul><ul><li>Adhere to the hotel&rsquo;s policies and procedures, Hilton code of business conduct, the hotel&rsquo;s team member handbook, security and emergency policies and procedures.
</li></ul><ul><li>Ensure that all team members have a complete understanding of and adhere to the hotel&rsquo;s team member rules and regulations.
</li></ul><ul><li>The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
</li></ul>What are we looking for?
As the Assistant Laundry Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Possess a High School degree.
</li></ul><ul><li>Minimum 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
</li></ul><ul><li>Good communication, organization and coordination skills.
</li></ul><ul><li>Possess good team spirit.
</li></ul><ul><li>Able to maintain excellent relations with team members.
</li></ul><ul><li>Able to work under great physical and mental pressure.
</li></ul><ul><li>Proficient in Microsoft Word and Excel, preferred.
</li></ul><ul><li>Possess professional knowledge of all areas in the laundry operation such as washing, spotting, starching, dry-cleaning, pressing, clothing materials and laundry machine operation.
</li></ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry Manager

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary
 
Under the general supervision of the Executive Housekeeper the Service Manager – Laundry is responsible for the general administration and operation of the Laundry Department (including Linen/Uniform Section), and provides supervision, direction and leadership to ensure efficient and customer-oriented service in the Laundry department.
 
As Laundry Manager, we rely on you to
 
Lead and manage the daily operations of the Laundry Department, ensuring high-quality cleaning standards for guest laundry, linens, and uniforms.
 Implement preventive maintenance, hygiene, and safety procedures for laundry equipment and chemical usage.
 Manage budgets, cost control, and inventory of linen, chemicals, and operating supplies.
 Train, develop, and motivate team members to deliver consistent service in line with Shangri-La standards.
 Ensure compliance with hotel policies, safety guidelines, and hygiene standards at all times.
 Collaborate with Housekeeping, F&B, Health Club, and other departments to meet operational needs.
 Monitor guest satisfaction and handle complaints related to laundry services promptly and professionally.
 Drive continuous improvement and maintain high standards of productivity, efficiency, and guest service.
 
What we're looking for
 
Minimum 5 years of experience in hotel laundry operations, with at least 2 years in a managerial capacity.
 Certificate in Hotel Management, Technical School, or equivalent professional training.
 Strong leadership, organizational, and problem-solving skills.
 Proficient in English; knowledge of additional languages is an advantage.
 Good health, professional appearance, and articulate communication skills.
 Computer literate with knowledge of textile care, laundry equipment, and chemical usage.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Laundry Manager (174048)

Marriott International

<div>Additional Information 
Job Number25204895 
Job CategoryHousekeeping &amp; Laundry 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. 
CANDIDATE PROFILE
<ul><li>Proven track record of managing high volume well-driven field, 5-star hotel laundry for at least 3-5 years.</li>
<li>Show excellence business acumen and track record in managing profitability laundry, dry cleaning operation.</li>
<li>Successful outside/guest laundry operation with a high guest satisfaction record, price value and product presentation.</li>
<li>Experience at acquisition of new additional and/or related laundry revenue driven.</li>
<li>Has successfully managed the durability of linen, furry, uniform and other garments.</li>
<li>Successfully track record in equipment maintenance and longevity.</li>
<li>Ability to manage 25-30 associates successfully, productivity &ndash; quality - accuracy &ndash; turnover.</li>
<li>Professional certification in laundry management, textile technology, etc.</li>
<li>Bachelor&rsquo;s degree in related field.</li></ul> 
CORE WORK ACTIVITIES 
Managing Department Operations and Budgets
<ul><li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Ensures consistent workflow to minimize peaks and valleys in production.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li></ul>
<ul><li>Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li></ul>
<ul><li>Orders cleaning supplies and uniforms within budget.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Participates in the management of department&rsquo;s controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Works effectively with the Engineering department on Laundry equipment maintenance needs.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul>
<ul><li>Operates all department equipment as necessary and reports malfunctions.</li></ul>
<ul><li>Develops, maintains and uses effective back-up plans for breakdowns.</li></ul>
<ul><li>Evaluates and implements new techniques, supplies and equipment.</li></ul> 
Leading Discipline Teams
<ul><li>Ensuring and maintaining the productivity level of employees.</li></ul>
<ul><li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encouraging and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul> 
Providing and Ensuring Exceptional Customer Service
<ul><li>Providing services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Ensuring employee success and event success recognitions are taking place in all shifts.</li></ul>
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li></ul>
<ul><li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li></ul>
<ul><li>Effectively schedules employees to business demands and tracks employee time and attendance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Manages employee progressive discipline procedures.</li></ul>
<ul><li>Manages the employee performance appraisal process.</li></ul>
<ul><li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Rixos Hotels

<div>
 
 Company Description
 
 
 
 Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
 
 
 Key Features:
 
 
 Stunning Waterfront Setting:
 
 
 Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
 
 
 Luxurious Accommodations:
 
 
 Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
 
 
 World-Class Dining:
 
 
 Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
 
 
 State-of-the-Art Facilities:
 
 
 Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
 
 
 Exceptional Service:
 
 
 At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Team Supervision: Lead and coordinate the activities of laundry attendants to ensure efficient operation and high-quality service.
 </li>
 <li>
 Laundry Operations: Oversee the entire laundry process, including sorting, washing, drying, ironing, and folding, ensuring high standards of cleanliness and presentation.
 </li>
 <li>
 Equipment Maintenance: Monitor and ensure the proper functioning of all laundry equipment, reporting any maintenance issues to the engineering team for timely repair.
 </li>
 <li>
 Quality Control: Conduct regular checks to ensure linens, uniforms, and guest laundry meet company quality standards before distribution.
 </li>
 <li>
 Inventory &amp; Stock Control: Monitor and manage stock levels of detergents, chemicals, and laundry supplies, ensuring proper storage and usage.
 </li>
 <li>
 Guest &amp; Internal Services: Coordinate guest laundry, dry cleaning, and pressing services, ensuring timely delivery and handling of special requests.
 </li>
 <li>
 Sustainability &amp; Waste Management: Implement eco-friendly practices by optimizing water and energy consumption, reducing chemical waste, and promoting sustainable cleaning solutions.
 </li>
 <li>
 Safety &amp; Hygiene Compliance: Ensure all laundry processes comply with hygiene, safety, and infection control standards, including the proper handling of soiled and contaminated linens.
 </li>
 <li>
 Training &amp; Development: Provide training to laundry attendants on best practices, machine operation, safety protocols, and guest service excellence.
 </li>
 <li>
 Collaboration: Work closely with the housekeeping, uniform, and linen departments to ensure smooth operations and timely linen distribution.
 </li>
 <li>
 Report &amp; Documentation: Maintain accurate records of laundry operations, including equipment maintenance logs, inventory levels, and performance reports.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Education: High school diploma or equivalent; a diploma or certification in hospitality or textile management is a plus.
 </li>
 <li>
 Experience: Minimum 2-4 years of experience in a hotel or commercial laundry operation, with at least 1 year in a supervisory role.
 </li>
 <li>
 Technical Knowledge: Strong understanding of laundry chemicals, fabric care, and machine operation.
 </li>
 <li>
 Leadership &amp; Team Management: Ability to lead, train, and motivate a team in a fast-paced environment.
 </li>
 <li>
 Attention to Detail: Strong ability to maintain high cleanliness, hygiene, and quality standards.
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills for coordinating with multiple departments.
 </li>
 <li>
 Problem-Solving Abilities: Ability to quickly address and resolve operational challenges while maintaining service excellence.
 
 
 </li>
 </ul>
 
 Sustainability:
 
 Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.
 
 
 
 Compliance and Standards:
 
 Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
 
 
 
 Food Safety &amp; Hygiene:
 
 Ensure full compliance with hygiene and sanitation regulations by overseeing proper handling, washing, and storage of linens and uniforms.
 
 
 Additional Information
 
 
 <ul>
 <li>
 Competitive Salary and Compensation:
 </li>
 <ul>
 <li>
 Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
 </li>
 </ul>
 <li>
 Training and Development Opportunities:
 </li>
 <ul>
 <li>
 Access to training programs and development opportunities to enhance skills and advance within the company.
 </li>
 </ul>
 <li>
 Career Advancement:
 </li>
 <ul>
 <li>
 Opportunities for career growth and advancement within the Rixos Hotels group.
 </li>
 </ul>
 <li>
 Health and Wellness Benefits:
 </li>
 <ul>
 <li>
 Comprehensive health insurance coverage.
 </li>
 </ul>
 <li>
 Employee Recognition Programs:
 </li>
 <ul>
 <li>
 Recognition programs to acknowledge and reward outstanding performance and dedication.
 </li>
 </ul>
 <li>
 Work-Life Balance:
 </li>
 <ul>
 <li>
 Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
 </li>
 </ul>
 <li>
 Uniforms and Dress Code:
 </li>
 <ul>
 <li>
 Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
 </li>
 </ul>
 <li>
 Social Events and Activities:
 </li>
 <ul>
 <li>
 Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
 </li>
 </ul>
 <li>
 Transportation Services:
 </li>
 <ul>
 <li>
 Transportation services.
 </li>
 </ul>
 <li>
 Employee Wellness Programs:
 </li>
 <ul>
 <li>
 Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.
 </li>
 </ul>
 </ul>
</div>

Laundry Supervisor

Rixos

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
<ul><li>
Team Supervision: Lead and coordinate the activities of laundry attendants to ensure efficient operation and high-quality service.</li><li>
Laundry Operations: Oversee the entire laundry process, including sorting, washing, drying, ironing, and folding, ensuring high standards of cleanliness and presentation.</li><li>
Equipment Maintenance: Monitor and ensure the proper functioning of all laundry equipment, reporting any maintenance issues to the engineering team for timely repair.</li><li>
Quality Control: Conduct regular checks to ensure linens, uniforms, and guest laundry meet company quality standards before distribution.</li><li>
Inventory &amp; Stock Control: Monitor and manage stock levels of detergents, chemicals, and laundry supplies, ensuring proper storage and usage.</li><li>
Guest &amp; Internal Services: Coordinate guest laundry, dry cleaning, and pressing services, ensuring timely delivery and handling of special requests.</li><li>
Sustainability &amp; Waste Management: Implement eco-friendly practices by optimizing water and energy consumption, reducing chemical waste, and promoting sustainable cleaning solutions.</li><li>
Safety &amp; Hygiene Compliance: Ensure all laundry processes comply with hygiene, safety, and infection control standards, including the proper handling of soiled and contaminated linens.</li><li>
Training &amp; Development: Provide training to laundry attendants on best practices, machine operation, safety protocols, and guest service excellence.</li><li>
Collaboration: Work closely with the housekeeping, uniform, and linen departments to ensure smooth operations and timely linen distribution.</li><li>
Report &amp; Documentation: Maintain accurate records of laundry operations, including equipment maintenance logs, inventory levels, and performance reports.</li></ul> 

Qualifications 
<ul><li>
Education: High school diploma or equivalent; a diploma or certification in hospitality or textile management is a plus.</li><li>
Experience: Minimum 2-4 years of experience in a hotel or commercial laundry operation, with at least 1 year in a supervisory role.</li><li>
Technical Knowledge: Strong understanding of laundry chemicals, fabric care, and machine operation.</li><li>
Leadership &amp; Team Management: Ability to lead, train, and motivate a team in a fast-paced environment.</li><li>
Attention to Detail: Strong ability to maintain high cleanliness, hygiene, and quality standards.</li><li>
Communication Skills: Excellent verbal and written communication skills for coordinating with multiple departments.</li><li>
Problem-Solving Abilities: Ability to quickly address and resolve operational challenges while maintaining service excellence.</li></ul>
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.
Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
Food Safety &amp; Hygiene: Ensure full compliance with hygiene and sanitation regulations by overseeing proper handling, washing, and storage of linens and uniforms. 
Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25178566
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assists in maintaining a safe and clean work environment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 1 year experience in the laundry, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting in Managing Department Operations and Budgets
 
 
 
 <ul>
 <li>
 Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
 </li>
 <li>
 Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
 </li>
 <li>
 Ensures consistent workflow to minimize peaks and valleys in production.
 </li>
 <li>
 Brings issues to the attention of the department manager and Human Resources as necessary.
 </li>
 <li>
 Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
 </li>
 <li>
 Participates in the management of department&rsquo;s controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Works effectively with the Engineering department on Laundry equipment maintenance needs.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
 </li>
 <li>
 Operates all department equipment as necessary and reports malfunctions.
 </li>
 <li>
 Develops, maintains and uses effective back-up plans for breakdowns.
 </li>
 <li>
 Evaluates and implements new techniques, supplies and equipment.
 
 
 </li>
 </ul>
 
 Providing and Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Providing services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Laundry Manager

Best Plaza West Bay Hotel

Manage the housekeeping and laundry operation to ensure quality standards are met while delivering a guest experience that is unique and brings the brand to life.At Best Plaza West Bay Hotel, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:<ul><li>Create Confidence &ndash; by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.</li><li>Encourages Success &ndash; by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.</li></ul>&middot; Make It Happen &ndash; by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and ResponsibilitiesFINANCIAL RETURNS:&middot; Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.&middot; Maintain proper inventory levels managing cost per room for supplies and labor.people:&middot; Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.&middot; Educate and train team members in compliance with governmental and safety regulations. Ensure colleague is properly trained and has the tools and equipment to carry out job duties.&middot; May assist with deep cleaning projects and/or assist housekeeping colleagues during high volume periods.GUEST EXPERIENCE:&middot; Manage the quality of housekeeping and laundry services. Schedule routine inspections of all guest rooms and public areas ensure furnishings, rooms, equipment, lines, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.&middot; Carry out special needs and requests of guests, VIPs, repeat visitors and club members.&middot; Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.RESPONSIBLE BUSINESS:&middot; Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining &ldquo;green&rdquo; initiatives.&middot; Maybe responsible for the security of lost and found items throughout the hotel.Perform other duties as assigned. May also serve as manager on duty.SELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Code of Conduct9. Familiarize self with the company values.10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsJob Type: Full-timePay: QAR12,000.00 - QAR14,000.00 per monthExperience:<ul><li>same position working in hotel: 1 year (Required)</li></ul>

Housekeeping Manager

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