lead analyst

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Lead Analyst
</div></div></div></div><div><div><div><div>Req Id: 86865
</div></div></div></div><div><div><div><div>City: Bengaluru
</div></div></div></div><div><div><div><div>State/Province: Karnataka
</div></div></div></div><div><div><div><div>Posting Start Date: 11/7/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.<br>
<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><h1 class="jobSectionHeader"><b>Do
</b></h1><ul><li><h2 class="jobSectionHeader"><b>Support process by managing transactions as per required quality standards
</b></h2><ul><li>Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
</li><li>Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
</li><li>Update own availability in the RAVE system to ensure productivity of the process
</li><li>Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
</li><li>Follow standard processes and procedures to resolve all client queries
</li><li>Resolve client queries as per the SLA&rsquo;s defined in the contract
</li><li>Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
</li><li>Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
</li><li>Document and analyze call logs to spot most occurring trends to prevent future problems
</li><li>Maintain and update self-help documents for customers to speed up resolution time
</li><li>Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
</li><li>Ensure all product information and disclosures are given to clients before and after the call/email requests
</li><li>Avoids legal challenges by complying with service agreements
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
</b></h2><ul><li>Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
</li><li>Assist clients with navigating around product menus and facilitate better understanding of product features
</li><li>Troubleshoot all client queries in a user-friendly, courteous and professional manner
</li><li>Maintain logs and records of all customer queries as per the standard procedures and guidelines
</li><li>Accurately process and record all incoming call and email using the designated tracking software
</li><li>Offer alternative solutions to clients (where appropriate) with the objective of retaining customers&rsquo; and clients&rsquo; business
</li><li>Organize ideas and effectively communicate oral messages appropriate to listeners and situations
</li><li>Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
</b></h2><ul><li>Undertake product trainings to stay current with product features, changes and updates
</li><li>Enroll in product specific and any other trainings per client requirements/recommendations
</li><li>Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
</li><li>Update job knowledge by participating in self learning opportunities and maintaining personal networks
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><h2 class="jobSectionHeader"><b>Deliver
</b><br>
</h2><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1 </div><div>Process </div><div>No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
</div></div><br>
<div><div>2 </div><div>Self- Management </div><div>Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
</div></div><br>
</div></div></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Institutional_Finance_Buy_Side_Others .<br>
<p></p>Experience: 5-8 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div></div></div></div></div><p></p>

Lead Analyst

Novotech

<div><p><b>About The Role:
</b></p><p>The Clinical Lead Analyst (CLA) works collaboratively with Clinical Lead in managing clinical delivery of the project, by closely monitoring the clinical deliverables, project performance &amp; schedule, compliance, risks, quality of the project.
 </p><p><b>Minimum Qualifications &amp; Experience:
</b></p><ul><li>Requires minimum of 3 years of work experience, with minimum 1.5 years of relevant experience in a clinical research organization or equivalent role.
</li><li>Basic knowledge of applicable research and regulatory requirements, i.e. International Conference on Harmonization - Good Clinical Practice and relevant local laws, regulations, and guidelines.
</li><li>Knowledge of Microsoft Applications including but not limited to Microsoft Excel, Word and PowerPoint.
</li><li>Exposure to basic data analysis required for projects during start-up, maintenance and close outs.
</li>Certification course in Clinical Research will be an added advantage.<br>
<li>
</li></ul><p></p><p><b>Responsibilities:
</b></p><ul><li>CLA provides analytics, reports, status update, risk alerts and required mitigation recommendations to the Clinical Lead and rest of the clinical team throughout the lifecycle of the project.
</li><li>CLA supports the Clinical Lead with tools to ensure efficient oversight of clinical deliverables of a project and to ensure adherence to project scope (clinical), protocol, SOPs, applicable regulations, and study plans (CMAP, PD management plan, recruitment plan, IQRMP, IP management, etc.) focusing on applications, analytics, therapeutics, regional requirements, blinding processes, project milestones, and quality perspectives.
</li><li>Conducts periodic review of project KPIs, shares status/analysis, follows up for open action items in accordance to clinical lead&rsquo;s directions.
</li><li>Monitors site-performance parameters at study level and makes recommendations for timely corrective actions under the guidance of Clinical Lead.
</li><li>Evaluates the quality of study processes (clinical) and supports the Clinical in monitoring quality of conduct of the protocol and adherence to applicable regulations.
</li><li>Establishes and maintains effective project/site-level communications with relevant stakeholders (for clinical) as delegated by Clinical Lead.
</li><li>Ensures compliance on study databases (Clinical Trial Management System (CTMS), Interactive Web Response System (IWRS), Electronic Data Capture (EDC) etc.)
</li><li>Supports Clinical Lead in protocol deviation management.
</li>Performs assigned administrative tasks to support Clinical Lead with project execution.<br>
<li>
</li></ul><p></p><p>Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.
<br>
We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.
<br>
We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.</p></div><p></p>

Clinical Lead Analyst

American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<br>
<br>
<br>
</p><p><b>Function Description:
</b><br>
Global Commercial Services (GCS) is the global leader in providing payments &amp; financing solutions for Small, Medium and Large businesses.
</p><p>The Strategy and Planning Team within Strategy M&amp;A and Alliances (SMA) is charged with development of key strategic deliverables for GCS Leadership, leading investment planning, delivering OpEx transparency and aligning resources against strategic priorities.
</p><p>The GCS Opex CoE team is focused on creating consistent &amp; standardized Financial/Opex management processes for GCS leaders. Also, setting up a self-service reporting dashboard for financial and HC reporting which can be leveraged across all stakeholders + Exec office, CEG, Finance etc.
<br>
<br>
<b>Purpose of the Role:
</b></p><p>This role will support Financial Analyst (B30) of GCS Opex CoE team in end to end financial reporting and reconciliations. Also, candidate will assist in results analysis, financial planning, and ongoing Risk &amp; Opportunities assessments to drive enterprise value in decision support.
<br>
<br>
<b>Responsibilities:
</b></p><p>&middot; Detailed review of the P&amp;L along with variance analytics, trend analysis and commentary to cater to diverse customer requirements.
</p><p>&middot; Perform root cause analysis on the type of queries received and respond appropriately
</p><p>&middot; Perform month end activities related to financials which includes Manual reclasses, accruals etc.
</p><p>&middot; Participate in Standardization, continuous improvement and automation initiatives
</p><p>&middot; Collaborate with multiple internal teams to drive optimal output and deliver efficient reporting capabilities through best in class Analytics and Reporting solutions
</p><p>&middot; Support in-house projects with system knowledge to support in development of relevant reporting of Financial Statements
</p><p>&middot; Participate and contribute to the planning &amp; forecasting process as required
</p><p>&middot; Ensure that all deadlines are continually met and adequate controls are maintained over the processes to ensure integrity of the information
</p><p>&middot; Ensure controls &amp; compliance with prevailing policies &amp; procedures
</p><p>&middot; Ability to work across multiple time zones<br>
</p><p><br>
<b>Functional Skills/Capabilities:
</b></p><p>&middot; Must have good communication, Interpersonal and presentation skills
</p><p>&middot; Must have sound analytical skills and eye for detail
</p><p>&middot; Understanding of financial domain
</p><p>&middot; Understanding of LOB/P&amp;L/Segment reporting preferred<br>
<br>
<br>
</p><p><b>Knowledge of Platforms:
</b></p><p>&middot; Must have good working knowledge of MS Excel
</p><p>&middot; Advanced knowledge of MS office suite (Excel, Word, Powerpoint) preferred
</p><p>&middot; Ability to use platforms &amp; tools such as TM1, Oracle, OBIEE, Ariba, Tableau will be a plus
</p><p><b>Past Experience:
</b></p><p>&middot; 1-3 years of experience in Finance/ accounting processes
</p><p>&middot; Preferred : Prior experience of planning &amp; forecasting and financial insights<br>
</p><p><br>
<b>Academic Background:
</b></p><p>&middot; B.COM/BBA or MBA (Finance)<br>
<br>
<br>
<br>
</p><p><b>Behavioral Skills/Capabilities:
</b><br>
<b>Enterprise Leadership Behaviors
</b></p><p>&middot; Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
</p><p>&middot; Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential
</p><p>&middot; Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage<br>
</p><p></p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
</p><p>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</p></div>

<div><p><b>About The Role:
</b></p><p>The Senior Clinical Lead Analyst (CLA) works collaboratively with Clinical Lead in managing clinical delivery of the project, by closely monitoring the clinical deliverables, project performance &amp; schedule, compliance, risks, quality of the project.
</p><p><b>Minimum Qualifications &amp; Experience:
</b></p><ul><li>Requires minimum of 5 years of work experience, with minimum 3 years of relevant experience in a clinical research organization or equivalent role.
</li><li>Basic knowledge of applicable research and regulatory requirements, i.e. International Conference on Harmonization - Good Clinical Practice and relevant local laws, regulations, and guidelines.
</li><li>Knowledge of Microsoft Applications including but not limited to Microsoft Excel, Word and PowerPoint.
</li><li>Exposure to basic data analysis required for projects during start-up, maintenance and close outs.
</li><li>Certification course in Clinical Research will be an added advantage.
 </li></ul><p><b>Responsibilities:
</b></p><ul><li>SCLA provides analytics, reports, status update, risk alerts and required mitigation recommendations to the Clinical Lead and rest of the clinical team throughout the lifecycle of the project.
</li><li>SCLA supports the Clinical Lead with tools to ensure efficient oversight of clinical deliverables of a project and to ensure adherence to project scope (clinical), protocol, SOPs, applicable regulations, and study plans (CMAP, PD management plan, recruitment plan, IQRMP, IP management, etc.) focusing on applications, analytics, therapeutics, regional requirements, blinding processes, project milestones, and quality perspectives.
</li><li>Conducts periodic review of project KPIs, shares status/analysis, follows up for open action items in accordance to clinical lead&rsquo;s directions.
</li><li>Monitors site-performance parameters at study level and makes recommendations for timely corrective actions under the guidance of Clinical Lead.
</li><li>Evaluates the quality of study processes (clinical) and supports the Clinical in monitoring quality of conduct of the protocol and adherence to applicable regulations.
</li><li>Establishes and maintains effective project/site-level communications with relevant stakeholders (for clinical) as delegated by Clinical Lead.
</li><li>Ensures compliance on study databases (Clinical Trial Management System (CTMS), Interactive Web Response System (IWRS), Electronic Data Capture (EDC) etc.)
</li><li>Supports Clinical Lead in protocol deviation management.
</li>Performs assigned administrative tasks to support Clinical Lead with project execution.<br>
<li>
</li></ul><p></p><p>Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.
<br>
We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.
<br>
We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.</p></div><p></p>

Senior Clinical Lead Analyst

Gravie

<div><div>Hi, we&rsquo;re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.</div><div></div><div><br>
</div><div><b>
A Little More About The role:</b></div><div>
We&rsquo;re looking for a Revenue Operations Lead Analyst, a critical position that will not only assist the Sales team for quote and proposal preparation but will also own and implement projects that improve the accuracy and efficiency of the Revenue Operations team. The Revenue Operations Lead Analyst also serves as the &ldquo;go-to&rdquo; resource for sales research support, ultimately playing a vital role in Gravie&rsquo;s ability to win deals. They will be an intermediary between underwriting and actuary to ensure pricing is accurate, as well as monitoring quotes for accuracy.</div><div>
</div><div><b>
You will:</b></div><ul><li>Prepare quotes, financial analyses and proposals</li><li>Identify opportunities to improve systems and processes that would impact efficiency</li><li>Lead cross-functional initiatives and act as a central resource for Revenue Operations Analysts to ensure alignment and efficiency across revenue processes.</li><li>Train and onboard new Revenue Operations Analysts, equipping them with the knowledge and tools needed for success.</li><li>Assist with other tasks needed in different departments to achieve all company business objectives</li><li>Serve as the liaison between the Sales and Underwriting teams during the quoting process</li><li>Coordinate provider and pharmacy searches with network and pharmacy benefit management (PBM) partners</li><li>Utilize Salesforce to enter, analyze and report on quoting data</li><li>Collect all necessary materials for review during the quoting process</li><li>Ensure all necessary materials required during the quoting process are up-to-date and stored correctly in shared company folders</li><li>Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and</li></ul><div><b>
</b></div><div><b>
You bring:</b></div><ul><li>Bachelor&rsquo;s degree or related experience</li><li>2+ years of experience as a Revenue Operations Analyst or related position</li><li>Proficiency in Excel including pivot tables, macros, functions, vlookups, etc</li><li>A high degree of organization, accuracy and detail-orientation</li><li>A resourceful, driven and resilient attitude</li><li>Ability to thrive in a fast-paced environment with tight deadlines</li><li>Strong internal customer-service skills</li><li>Excellent written and verbal communication skills</li></ul><div>
</div><div><b>
Extra credit:</b></div><ul><li>Previous experience at a high growth company.</li><li>Previous experience quoting or underwriting at a health insurance carrier or agency</li></ul><div>
</div><div><b>
Gravie:</b></div><div>
In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.</div><div>
</div><div>
The salary range for this position is $63,502 - $81,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. In addition to base salary, this position is also eligible to participate in Gravie&rsquo;s annual bonus program. Stock options may also be awarded as part of the compensation package.</div><div>
</div><div>
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie&rsquo;s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave.</div><div>
</div><div><b>
A Little More About Us:</b></div><div>
At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses&mdash;making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we&rsquo;re building the future of health benefits to reflect just that.</div><div>
</div><div>
We&rsquo;re proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before.</div><div>
</div><div>
And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative&mdash;and we&rsquo;re just getting started.</div><div>
</div><div>
At Gravie, we do things differently. We&rsquo;ll challenge you, and we&rsquo;ll welcome you challenging us. Good ideas are everyone's job here. You&rsquo;ll join a team that&rsquo;s smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve.</div><div>
</div><div>
If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.</div><br>
<div></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Revenue Operations Lead Analyst

Dentsu

<div></div><div><div>Job Description:</div><div>
Job title:</div><div>
Senior Data Scientist<br>
Department:</div><div>
Media &ndash; Data &amp; Martech<br>
Reports to:</div><div>
Partner, Head of Data &amp; Martech<br>
Role Purpose:<br>
The purpose of this role is to lead design, development, and deployment of advanced data science solutions to<br>
drive business outcomes. The Senior Data Scientist will apply statistical modelling, machine learning, and<br>
marketing analytics to deliver insights across multiple domains while also contributing to the team&rsquo;s advancement<br>
in emerging technologies such as Generative AI, automation, and scalable ML infrastructure.<br>
Key responsibilities :<br>
<ul><li>Develop and maintain Dentsu Malaysia&rsquo;s proprietary solutions leveraging machine learning, causal</li></ul>
methods to drive business outcomes &amp; actionable insights for clients<br>
<ul><li>Build supervised and unsupervised machine learning models for use cases such as churn prediction,</li></ul>
customer segmentation (e.g., RFM), lifetime value (LTV) scoring, recommender systems, and other<br>
marketing-focused predictive modelling tasks.<br>
<ul><li>Extract, transform, and analyse data using SQL from within BigQuery to support modeling, reporting, and</li></ul>
insight generation<br>
<ul><li>Operationalise models through automated batch processing, cloud deployment, and containerised</li></ul>
environments<br>
<ul><li>Maintain Git-based repositories and CI/CD-compatible workflows for production-ready code and</li></ul>
reproducible analytics.<br>
<ul><li>Build and implement attribution models using game-theoretic approaches such as Shapley values to</li></ul>
evaluate the relative contribution of marketing channels across the customer journey.<br>
<ul><li>Identify practical applications for Generative AI in analytics workflows (e.g., insight summarisation,</li></ul>
automated narrative generation, prompt-based tools)<br>
<ul><li>Build prototypes using large language models (LLMs) and integrate them into reporting, campaign</li></ul>
analysis, or data exploration tools<br>
<ul><li>Evaluate model output quality, fine-tune prompts, and ensure responsible AI practices are followed.</li><li>Translate complex model outputs into actionable insights for cross-functional teams including marketing,</li></ul>
commercial, and product stakeholders.<br>
<ul><li>Lead requirements gathering, insight walkthroughs, and technical consultations with internal</li></ul>
stakeholders.<br>
<ul><li>Provide technical mentorship to junior data scientists across modelling, EDA, and statistical methods.</li></ul>
.<br>
Key Experience:<br>
<ul><li></li></ul>
Bachelor&rsquo;s or Master&rsquo;s degree in Data Science, Statistics, Computer Science, or a related field.<br>
<ul><li></li></ul>
5+ years of experience in applied data science, with expertise in statistical techniques such as regression, forecasting, and hypothesis testing.<br>
<ul><li></li></ul>
Demonstrated ability to translate data models into real-world business actions.<br>
<ul><li></li></ul>
Proficient in Python, R, SQL, and Google Cloud Platform (BigQuery, Cloud SQL).<br>
<ul><li></li></ul>
Experience with MMM libraries and probabilistic programming (e.g., Robyn, LightweightMMM, PyMC).<br>
<ul><li></li></ul>
Strong grasp of machine learning theory, statistical inference, and model interpretability techniques (e.g., Shapley values).<br>
<ul><li></li></ul>
Familiarity with LLMs (e.g., OpenAI, PaLM) and GenAI tools (e.g., LangChain, Vertex AI GenAI APIs) is preferred.<br>
<ul><li></li></ul>
Understanding of digital campaign KPIs, attribution modelling, and customer journey analytics.<br>
<ul><li></li></ul>
Experience building ML models that directly support business decisions across performance, retention, and ROI.<br>
<ul><li></li></ul>
Strong technical writing and stakeholder communication skills.<br>
<ul><li></li></ul>
Experience managing analytics workflows across multiple workstreams and regional stakeholders.<br>
<ul><li></li></ul>
Able to deliver under tight timelines with minimal supervision.</div><div></div><div>
Location:</div>
DGS India - Bengaluru - Manyata N1 Block<div></div><div>
Brand:</div>
Merkle<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Permanent</div>

Information Technology Senior Management Forum

<div><div><p>Posted Date</p>
<p>11/10/2025</p>
</div><div><p>Description</p>
<div><p>Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.</p><p>
Citi&rsquo;s Mission and Value Proposition explain what we do and Strategy explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients&rsquo; and the public&rsquo;s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.</p><p>
As a part of modernization of &ldquo;Bank in a box&rdquo; platform, Services Technology group is looking for a dynamic person to define the architecture of its next generation Core Accounts DDA (Demand and Deposit Management) ecosystem.</p><p><b>
Architecture Lead Analyst</b> is a key role to define a modern target state architecture for DDA ecosystem and how the new core accounts system will interact with other strategic systems i.e. product processors, Data and finance systems and the phasing strategy. This role will also interface with broader Institutional Client Group's Engineering and Architecture teams and ensure standards and best practices.</p><p>
The successful candidate is expected to have the right balance of enterprise architecture and modern engineering skills and working knowledge of agile practices. Candidate should be able to demonstrate the application of these skills while solving complex technology problems within banking, financial services context. This role will report directly to the Head of Architecture for Core Banking modernization<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Define the end to end technology architecture of DDA ecosystem, target state and transition states, options for reaching target state and rationale and roadmap</li><li>
Ownership of key technology decisions ranging from build vs buy decisions, benefits, evaluation of target state platforms, technology stack selection to support the new platform, integration strategy with other services systems</li><li>
Foster a culture of engineering excellence by adoption of modern engineering practices, open source technologies, collaboration and efficiency</li><li>
Collaborate with other Services Operations &amp; Technology teams to ensure technology solution aligns to the standards and best practices and ensure dependencies and risks are addressed</li><li>
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary</li></ul><p><b>
Qualifications:</b></p><ul><li>
10+ years of relevant experience with 3-5 years in enterprise architecture function for large scale technology transformation
</li><li>Extensive experience in Core Banking domain</li><li>
Extensive experience in e2e architecture definition of high performant technology platforms using modern engineering practices like microservices, event based architecture, real time streaming etc. in a banking, fintech set up</li><li>
Experience of designing hybrid architecture comprising of on-premise solutions and cloud native systems hosted on public cloud providers like AWS, Azure, GCP</li><li>
Experience in DevOps and CI/CD practices</li><li>
Highly credible technical leader who is confident to dive deep on product, code base and conduct / support proof of concepts as required</li><li>
Experience of both greenfield and brownfield legacy platform modernization</li><li>
Knowledge of banking industry practices and standards like BIAN, Instant Payments, GDPR etc.
</li><li>Experience with modern core banking platforms like Thought Machine, Mambu is desirable but not mandatory</li><li>
Consistently demonstrates clear and concise written and verbal communication</li></ul><p><b>
Education:</b></p><p>
Bachelor&rsquo;s degree/University degree or equivalent experience</p><p><br>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Architecture<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Primary Location:</b></p>
Tampa Florida United States<p>
-</p><p><b>
Primary Location Full Time Salary Range:</b></p>
$113,840.00 - $170,760.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><b>
Anticipated Posting Close Date:</b></p>
Nov 30, 2025<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i><br>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>
</div><div><p>Salary</p><p>
113,840.00 - 170,760.00 Annual</p>
</div><div></div><div><div><p>Type</p><div><p>
Full-time</p></div></div></div></div>

Architecture Lead Analyst - VP

Search 10000+ Lead analyst jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 lead analyst jobs NEAR_ME

Lead Analyst

Clinical Lead Analyst

Lead Analyst

Senior Clinical Lead Analyst

Revenue Operations Lead Analyst

Lead Analyst

Architecture Lead Analyst - VP